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Please help! Firefox not working properly.

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Please help! Firefox not working properly.

Unread postby jillt920 » July 1st, 2011, 11:13 am

My internet seems to be severely affected by malware or a virus. It runs extremely slowly. When firefox is open it has pop-ups occur regularly. Usually these popups say that I have won a walmart gift card. I haven't ever clicked on this because I know it is suspicious. When I search for something on a search engine, I can't click on the link or it redirects me to another site. I have to copy and past the location to go to the correct site. My internet also runs extremely slowly and firefox and IE sometimes won't even open until I restart several times. Other times it unexpectedly closes. Please help! If this problem can't be fixed, I will need to get a new computer because it's affecting my ability to do schoolwork.

Here is the DDS.txt

.
DDS (Ver_2011-06-23.01) - NTFSx86
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_24
Run by Jill Thorpe at 9:58:09 on 2011-07-01
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1012.297 [GMT -5:00]
.
AV: AVG Anti-Virus Free *Enabled/Updated* {17DDD097-36FF-435F-9E1B-52D74245D6BF}
AV: avast! antivirus 4.8.0 [VPS 090918-0] *Disabled/Outdated* {7591DB91-41F0-48A3-B128-1A293FD8233D}
FW: ZoneAlarm Firewall *Enabled*
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\CheckPoint\ZAForceField\IswSvc.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\PROGRA~1\LAUNCH~1\QtZgAcer.EXE
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINDOWS\system32\igfxext.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\W3i\InstallIQUpdater\InstallIQUpdater.exe
C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
C:\Program Files\McAfee Security Scan\2.0.181\SSScheduler.exe
C:\DOCUME~1\JILLTH~1\LOCALS~1\Temp\RtkBtMnt.exe
C:\Program Files\CheckPoint\ZAForceField\ForceField.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://search.bearshare.com/
uSearch Page = hxxp://www.google.com
uDefault_Page_URL = hxxp://homepage.acer.com/rdr.aspx?b=ACA ... 9&m=aoa150
uSearch Bar = hxxp://www.google.com/ie
uDefault_Search_URL = hxxp://www.google.com/ie
uInternet Connection Wizard,ShellNext = iexplore
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mSearchAssistant = hxxp://www.google.com/ie
uURLSearchHooks: H - No File
mURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg8\toolbar\IEToolbar.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: ZoneAlarm Toolbar: {66f2e20d-0da8-4c11-a9c8-dd8477b88acd} - c:\program files\zonealarm\tbZone.dll
BHO: ZoneAlarm Security Engine Registrar: {8a4a36c2-0535-4d2c-bd3d-496cb7eed6e3} - c:\program files\checkpoint\zaforcefield\trustchecker\bin\TrustCheckerIEPlugin.dll
BHO: BrowserHelper Class: {8a9d74f9-560b-4fe7-abeb-3b2e638e5cd6} - c:\program files\sgpsa\SearchAssistant.dll
BHO: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg8\toolbar\IEToolbar.dll
BHO: {AA58ED58-01DD-4d91-8333-CF10577473F7} - No File
BHO: {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - No File
BHO: MediaBar: {c2d64ff7-0ab8-4263-89c9-ea3b0f8f050c} - c:\progra~1\bearsh~1\mediabar\toolbar\bsdtxmltbpi.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: AVG Security Toolbar: {ccc7a320-b3ca-4199-b1a6-9f516dd69829} - c:\program files\avg\avg8\toolbar\IEToolbar.dll
TB: ZoneAlarm Toolbar: {66f2e20d-0da8-4c11-a9c8-dd8477b88acd} - c:\program files\zonealarm\tbZone.dll
TB: ZoneAlarm Security Engine: {ee2ac4e5-b0b0-4ec6-88a9-bca1a32ab107} - c:\program files\checkpoint\zaforcefield\trustchecker\bin\TrustCheckerIEPlugin.dll
TB: MediaBar: {c2d64ff7-0ab8-4263-89c9-ea3b0f8f050c} - c:\progra~1\bearsh~1\mediabar\toolbar\bsdtxmltbpi.dll
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [InstallIQUpdater] "c:\program files\w3i\installiqupdater\InstallIQUpdater.exe" /silent /autorun
mRun: [LaunchApp] Alaunch
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [Alcmtr] ALCMTR.EXE
mRun: [AzMixerSel] c:\program files\realtek\audio\drivers\AzMixerSel.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [LManager] c:\progra~1\launch~1\QtZgAcer.EXE
mRun: [IMJPMIG8.1] "c:\windows\ime\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
mRun: [MSPY2002] c:\windows\system32\ime\pintlgnt\ImScInst.exe /SYNC
mRun: [PHIME2002ASync] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /SYNC
mRun: [PHIME2002A] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /IMEName
mRun: [snp2uvc] c:\windows\vsnp2uvc.exe
mRun: [eRecoveryService] c:\acer\empowering technology\erecovery\eRAgent.exe
mRun: [AVG8_TRAY] c:\progra~1\avg\avg8\avgtray.exe
mRun: [ZoneAlarm Client] "c:\program files\zone labs\zonealarm\zlclient.exe"
mRun: [ISW] "c:\program files\checkpoint\zaforcefield\ForceField.exe" /icon="hidden"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
dRun: [ubvrifhf] c:\documents and settings\networkservice\local settings\application data\geevhkptv\rdiduqatssd.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\interv~1.lnk - c:\program files\intervideo\common\bin\WinCinemaMgr.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\mcafee~1.lnk - c:\program files\mcafee security scan\2.0.181\SSScheduler.exe
IE: &Search - ?s=100000341&p=GRfox000&si=&a=NcuX6Y5MwhD2Re6DXEcgWQ&n=2010081114
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_96D6FF0C6D236BF8.dll/cmsidewiki.html
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
DPF: {E77F23EB-E7AB-4502-8F37-247DBAF1A147} - hxxp://gfx1.hotmail.com/mail/w4/pr01/ph ... NPUpld.cab
TCP: DhcpNameServer = 192.168.1.1
TCP: Interfaces\{46A534D6-CF78-4808-B1DD-412927D07061} : DhcpNameServer = 192.168.1.1
Handler: avgsecuritytoolbar - {F2DDE6B2-9684-4A55-86D4-E255E237B77C} - c:\program files\avg\avg8\toolbar\IEToolbar.dll
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: avgrsstarter - avgrsstx.dll
Notify: igfxcui - igfxdev.dll
AppInit_DLLs:
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
Hosts: 127.0.0.1 http://www.spywareinfo.com
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\documents and settings\jill thorpe\application data\mozilla\firefox\profiles\f4cdm7ys.default\
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - hxxp://www.yahoo.com/
FF - prefs.js: keyword.URL - hxxp://search.avg.com/route/?d=4d441f14 ... g=en-US&q=
FF - prefs.js: network.proxy.type - 4
FF - component: c:\documents and settings\jill thorpe\application data\mozilla\firefox\profiles\f4cdm7ys.default\extensions\{66f2e20d-0da8-4c11-a9c8-dd8477b88acd}\components\FFExternalAlert.dll
FF - component: c:\documents and settings\jill thorpe\application data\mozilla\firefox\profiles\f4cdm7ys.default\extensions\{66f2e20d-0da8-4c11-a9c8-dd8477b88acd}\components\RadioWMPCore.dll
FF - component: c:\program files\avg\avg8\toolbar\firefox\avg@igeared\components\IGeared_tavgp_xputils2.dll
FF - component: c:\program files\avg\avg8\toolbar\firefox\avg@igeared\components\IGeared_tavgp_xputils3.dll
FF - component: c:\program files\avg\avg8\toolbar\firefox\avg@igeared\components\IGeared_tavgp_xputils35.dll
FF - component: c:\program files\avg\avg8\toolbar\firefox\avg@igeared\components\xpavgtbapi.dll
FF - component: c:\program files\checkpoint\zaforcefield\trustchecker\components\TrustCheckerMozillaPlugin.dll
FF - plugin: c:\documents and settings\jill thorpe\application data\facebook\npfbplugin_1_0_3.dll
FF - plugin: c:\program files\checkpoint\zaforcefield\trustchecker\bin\npFFApi.dll
FF - plugin: c:\program files\google\picasa3\npPicasa3.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npclntax_HBLiteSA.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npCouponPrinter.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npMozCouponPrinter.dll
FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll
.
============= SERVICES / DRIVERS ===============
.
R1 aswSP;avast! Self Protection;c:\windows\system32\drivers\aswSP.sys [2009-9-23 114768]
R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2009-5-20 335240]
R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2009-5-20 27784]
R1 AvgTdiX;AVG Free8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2009-5-20 108552]
R1 vsdatant;vsdatant;c:\windows\system32\vsdatant.sys [2010-6-22 532224]
R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2009-9-23 20560]
R2 avg8emc;AVG Free8 E-mail Scanner;c:\progra~1\avg\avg8\avgemc.exe [2009-6-29 908056]
R2 avg8wd;AVG Free8 WatchDog;c:\progra~1\avg\avg8\avgwdsvc.exe [2009-6-29 297752]
R2 ISWKL;ZoneAlarm Toolbar ISWKL;c:\program files\checkpoint\zaforcefield\ISWKL.sys [2010-5-26 26352]
R2 IswSvc;ZoneAlarm Toolbar IswSvc;c:\program files\checkpoint\zaforcefield\ISWSVC.exe [2010-5-26 493032]
R2 vsmon;TrueVector Internet Monitor;c:\windows\system32\zonelabs\vsmon.exe -service --> c:\windows\system32\zonelabs\vsmon.exe -service [?]
S2 avast! Antivirus;avast! Antivirus;c:\program files\alwil software\avast4\ashServ.exe [2009-9-23 138680]
S3 avast! Mail Scanner;avast! Mail Scanner;c:\program files\alwil software\avast4\ashMaiSv.exe [2009-9-23 254040]
S3 avast! Web Scanner;avast! Web Scanner;c:\program files\alwil software\avast4\ashWebSv.exe [2009-9-23 352920]
S3 AVG Security Toolbar Service;AVG Security Toolbar Service;c:\program files\avg\avg8\toolbar\ToolbarBroker.exe [2011-1-29 947528]
S3 JMCR;JMCR;c:\windows\system32\drivers\jmcr.sys [2008-7-8 96856]
S3 McComponentHostService;McAfee Security Scan Component Host Service;c:\program files\mcafee security scan\2.0.181\McCHSvc.exe [2010-1-15 227232]
.
=============== Created Last 30 ================
.
2011-06-29 13:29:38 2106216 ----a-w- c:\program files\mozilla firefox\D3DCompiler_43.dll
2011-06-29 13:29:37 1998168 ----a-w- c:\program files\mozilla firefox\d3dx9_43.dll
2011-06-21 16:39:54 -------- d-----w- c:\documents and settings\jill thorpe\local settings\application data\Smilebox
2011-06-21 16:37:12 -------- d-----w- c:\documents and settings\jill thorpe\application data\Smilebox
.
==================== Find3M ====================
.
2011-04-13 22:40:10 4284416 ----a-w- c:\windows\system32\GPhotos.scr
.
=================== ROOTKIT ====================
.
Stealth MBR rootkit/Mebroot/Sinowal/TDL4 detector 0.4.2 by Gmer, http://www.gmer.net
Windows 5.1.2600 Disk: Hitachi_HTS543216L9A300 rev.FB2OC40C -> Harddisk0\DR0 -> \Device\Ide\IdePort0 P0T0L0-3
.
device: opened successfully
user: MBR read successfully
.
Disk trace:
called modules: ntoskrnl.exe CLASSPNP.SYS disk.sys ACPI.sys hal.dll >>UNKNOWN [0x85AC0EC5]<<
_asm { PUSH EBP; MOV EBP, ESP; SUB ESP, 0x1c; PUSH EBX; PUSH ESI; MOV DWORD [EBP-0x4], 0x82749872; SUB DWORD [EBP-0x4], 0x8274912e; PUSH EDI; CALL 0xffffffffffffdf33; }
1 nt!IofCallDriver[0x804E13B9] -> \Device\Harddisk0\DR0[0x86B58AB8]
3 CLASSPNP[0xF7727FD7] -> nt!IofCallDriver[0x804E13B9] -> \Device\00000067[0x86B4D258]
5 ACPI[0xF769E620] -> nt!IofCallDriver[0x804E13B9] -> [0x86B4CD98]
[0x8684E2F8] -> IRP_MJ_CREATE -> 0x85AC0EC5
kernel: MBR read successfully
_asm { XOR AX, AX; MOV SS, AX; MOV SP, 0x7c00; STI ; PUSH AX; POP ES; PUSH AX; POP DS; CLD ; MOV SI, 0x7c1b; MOV DI, 0x61b; PUSH AX; PUSH DI; MOV CX, 0x1e5; REP MOVSB ; RETF ; MOV DI, 0x5; XOR AX, AX; MOV DL, 0x80; INT 0x13; JAE 0x2d; DEC DI; }
detected disk devices:
\Device\Ide\IdeDeviceP0T0L0-3 -> \??\IDE#DiskHitachi_HTS543216L9A300_________________FB2OC40C#3930323035304246323236304356354456504842#{53f56307-b6bf-11d0-94f2-00a0c91efb8b} device not found
detected hooks:
\Driver\atapi DriverStartIo -> 0x85AC0AEA
user & kernel MBR OK
sectors 312581806 (+255): user != kernel
Warning: possible TDL3 rootkit infection !
.
============= FINISH: 10:05:20.31 ===============


Here is the Attach.txt

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2011-06-23.01)
.
Microsoft Windows XP Home Edition
Boot Device: \Device\HarddiskVolume2
Install Date: 3/15/2009 8:46:16 AM
System Uptime: 6/30/2011 11:57:24 PM (11 hours ago)
.
Motherboard: Acer | |
Processor: Intel(R) Atom(TM) CPU N270 @ 1.60GHz | CPU | 1596/533mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 143 GiB total, 125.202 GiB free.
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP260: 4/2/2011 10:43:32 AM - System Checkpoint
RP261: 4/3/2011 10:50:50 AM - System Checkpoint
RP262: 4/4/2011 11:51:03 AM - System Checkpoint
RP263: 4/5/2011 1:25:49 PM - System Checkpoint
RP264: 4/7/2011 12:02:20 AM - System Checkpoint
RP265: 4/8/2011 11:35:12 AM - System Checkpoint
RP266: 4/9/2011 11:36:54 AM - System Checkpoint
RP267: 4/10/2011 11:39:37 AM - System Checkpoint
RP268: 4/11/2011 1:33:13 PM - System Checkpoint
RP269: 4/12/2011 1:59:50 PM - System Checkpoint
RP270: 4/13/2011 3:45:37 PM - System Checkpoint
RP271: 4/15/2011 12:48:39 AM - System Checkpoint
RP272: 4/16/2011 5:16:10 PM - System Checkpoint
RP273: 4/17/2011 10:16:26 PM - System Checkpoint
RP274: 4/19/2011 1:36:49 PM - System Checkpoint
RP275: 4/20/2011 11:03:15 PM - System Checkpoint
RP276: 4/22/2011 12:33:37 AM - System Checkpoint
RP277: 4/23/2011 3:22:56 AM - System Checkpoint
RP278: 4/24/2011 4:10:35 AM - System Checkpoint
RP279: 4/26/2011 4:30:23 PM - System Checkpoint
RP280: 4/27/2011 5:47:09 PM - System Checkpoint
RP281: 4/28/2011 6:13:46 PM - System Checkpoint
RP282: 4/29/2011 6:24:01 PM - System Checkpoint
RP283: 4/30/2011 9:43:37 PM - System Checkpoint
RP284: 5/2/2011 7:36:22 PM - System Checkpoint
RP285: 5/3/2011 8:24:37 PM - System Checkpoint
RP286: 5/4/2011 9:29:05 PM - System Checkpoint
RP287: 5/6/2011 1:52:43 PM - System Checkpoint
RP288: 5/7/2011 2:04:54 PM - System Checkpoint
RP289: 5/8/2011 4:20:30 PM - System Checkpoint
RP290: 5/9/2011 5:51:52 PM - System Checkpoint
RP291: 5/11/2011 12:09:30 AM - System Checkpoint
RP292: 5/12/2011 1:02:30 AM - System Checkpoint
RP293: 5/12/2011 9:20:58 AM - Avg8 Update
RP294: 5/13/2011 3:43:10 PM - System Checkpoint
RP295: 5/14/2011 4:34:33 PM - System Checkpoint
RP296: 5/16/2011 11:37:59 AM - System Checkpoint
RP297: 5/17/2011 7:47:12 PM - System Checkpoint
RP298: 5/18/2011 8:23:05 PM - System Checkpoint
RP299: 5/20/2011 2:54:42 PM - System Checkpoint
RP300: 5/21/2011 4:21:18 PM - System Checkpoint
RP301: 5/22/2011 4:59:32 PM - System Checkpoint
RP302: 5/23/2011 6:59:59 PM - System Checkpoint
RP303: 5/24/2011 5:16:50 PM - Restore Operation
RP304: 5/24/2011 5:25:44 PM - Removed Music Oasis
RP305: 5/24/2011 5:26:38 PM - Removed Skype Toolbars
RP306: 5/26/2011 12:31:41 PM - System Checkpoint
RP307: 5/27/2011 1:45:13 PM - System Checkpoint
RP308: 5/28/2011 3:50:55 PM - System Checkpoint
RP309: 5/30/2011 2:45:35 PM - System Checkpoint
RP310: 5/31/2011 4:03:37 PM - System Checkpoint
RP311: 6/1/2011 4:44:08 PM - System Checkpoint
RP312: 6/2/2011 5:48:52 PM - System Checkpoint
RP313: 6/3/2011 5:57:01 PM - System Checkpoint
RP314: 6/4/2011 6:18:23 PM - System Checkpoint
RP315: 6/5/2011 6:42:34 PM - System Checkpoint
RP316: 6/6/2011 7:38:31 PM - System Checkpoint
RP317: 6/7/2011 8:21:50 PM - System Checkpoint
RP318: 6/9/2011 12:34:04 AM - System Checkpoint
RP319: 6/10/2011 3:37:43 AM - System Checkpoint
RP320: 6/11/2011 4:29:03 AM - System Checkpoint
RP321: 6/12/2011 12:06:53 PM - System Checkpoint
RP322: 6/13/2011 12:14:01 PM - System Checkpoint
RP323: 6/14/2011 1:05:08 PM - System Checkpoint
RP324: 6/15/2011 1:56:41 PM - System Checkpoint
RP325: 6/16/2011 2:21:13 PM - System Checkpoint
RP326: 6/17/2011 7:31:26 PM - System Checkpoint
RP327: 6/19/2011 12:41:10 AM - System Checkpoint
RP328: 6/20/2011 1:45:55 AM - System Checkpoint
RP329: 6/21/2011 3:32:19 AM - System Checkpoint
RP330: 6/22/2011 4:08:35 AM - System Checkpoint
RP331: 6/23/2011 5:03:38 AM - System Checkpoint
RP332: 6/24/2011 5:33:25 AM - System Checkpoint
RP333: 6/25/2011 10:25:23 AM - System Checkpoint
RP334: 6/26/2011 10:55:44 AM - System Checkpoint
RP335: 6/27/2011 12:40:06 PM - System Checkpoint
RP336: 6/28/2011 1:05:02 PM - System Checkpoint
RP337: 6/29/2011 1:35:29 PM - System Checkpoint
RP338: 7/1/2011 1:15:14 AM - System Checkpoint
.
==== Installed Programs ======================
.
.
32 Bit HP CIO Components Installer
Acer Crystal Eye webcam
Acer ScreenSaver
Acrobat.com
Adobe AIR
Adobe Download Manager
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader 9.4.4
Adobe Shockwave Player 11.5
AVG Free 8.5
Choice Guard
Compatibility Pack for the 2007 Office system
Coupon Printer for Windows
DJ_AIO_03_F4200_Software_Min
eSobi v2
Facebook Plug-In
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB954550-v5)
Hotfix for Windows XP (KB954708)
Hotfix for Windows XP (KB961118)
Hotfix for Windows XP (KB970653-v3)
Hotfix for Windows XP (KB976098-v2)
Hotfix for Windows XP (KB979306)
Hotfix for Windows XP (KB981793)
HP Deskjet F4200 All-In-One Driver 11.0 03
InstallIQ Updater
Intel(R) Graphics Media Accelerator Driver
InterVideo Register Manager
InterVideo WinDVD
Java Auto Updater
Java(TM) 6 Update 24
JMicron JMB38X Flash Media Controller
Junk Mail filter update
Launch Manager
McAfee Security Scan Plus
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft Application Error Reporting
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft Kernel-Mode Driver Framework Feature Pack 1.5
Microsoft National Language Support Downlevel APIs
Microsoft Office Word Viewer 2003
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 Redistributable
Microsoft Works
Mozilla Firefox 5.0 (x86 en-US)
MSVCRT
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
Picasa 3
REALTEK GbE & FE Ethernet PCI-E NIC Driver
Realtek High Definition Audio Driver
Scan
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player (KB978695)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971468)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB971961)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB975560)
Security Update for Windows XP (KB975561)
Security Update for Windows XP (KB975562)
Security Update for Windows XP (KB975713)
Security Update for Windows XP (KB977165)
Security Update for Windows XP (KB977816)
Security Update for Windows XP (KB977914)
Security Update for Windows XP (KB978037)
Security Update for Windows XP (KB978251)
Security Update for Windows XP (KB978262)
Security Update for Windows XP (KB978338)
Security Update for Windows XP (KB978542)
Security Update for Windows XP (KB978601)
Security Update for Windows XP (KB978706)
Security Update for Windows XP (KB979309)
Security Update for Windows XP (KB979482)
Security Update for Windows XP (KB979559)
Security Update for Windows XP (KB979683)
Security Update for Windows XP (KB980195)
Security Update for Windows XP (KB980218)
Security Update for Windows XP (KB980232)
Security Update for Windows XP (KB981349)
Security Update for Windows XP (KB982381)
Segoe UI
Skype™ 5.1
Smilebox
Spybot - Search & Destroy
Synaptics Pointing Device Driver
Toolbox
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Windows XP (KB898461)
Update for Windows XP (KB942763)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955759)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
Update for Windows XP (KB980182)
WebFldrs XP
Windows Feature Pack for Storage (32-bit) - IMAPI update for Blu-Ray
Windows Internet Explorer 8
Windows Live Call
Windows Live Communications Platform
Windows Live Essentials
Windows Live Mail
Windows Live Messenger
Windows Live Photo Gallery
Windows Live Sync
Windows Live Upload Tool
Windows Live Writer
Windows Media Format 11 runtime
Windows Media Player 11
ZoneAlarm
ZoneAlarm Toolbar
.
==== Event Viewer Messages From Past Week ========
.
6/28/2011 3:30:00 PM, error: WPDMTPDriver [15300] - MTP WPD Driver has failed to start. Error 0x80070490.
6/27/2011 12:15:56 PM, error: Ftdisk [45] - The system could not sucessfully load the crash dump driver.
6/27/2011 1:32:39 PM, error: ACPIEC [1] - \Device\ACPIEC: The embedded controller (EC) hardware didn't respond within the timeout period. This may indicate an error in the EC hardware or firmware, or possibly a poorly designed BIOS which accesses the EC in an unsafe manner. The EC driver will retry the failed transaction if possible.
6/26/2011 9:54:45 PM, error: PlugPlayManager [12] - The device 'JMB38X xD Host Controller' (PCI\VEN_197B&DEV_2384&SUBSYS_015B1025&REV_00\4&2f707902&0&04E3) disappeared from the system without first being prepared for removal.
6/26/2011 9:54:45 PM, error: PlugPlayManager [12] - The device 'JMB38X SD/MMC Host Controller' (PCI\VEN_197B&DEV_2382&SUBSYS_015B1025&REV_00\4&2f707902&0&00E3) disappeared from the system without first being prepared for removal.
6/26/2011 9:54:45 PM, error: PlugPlayManager [12] - The device 'JMB38X SD Host Controller' (PCI\VEN_197B&DEV_2381&SUBSYS_015B1025&REV_00\4&2f707902&0&02E3) disappeared from the system without first being prepared for removal.
6/26/2011 9:54:45 PM, error: PlugPlayManager [12] - The device 'JMB38X MS Host Controller' (PCI\VEN_197B&DEV_2383&SUBSYS_015B1025&REV_00\4&2f707902&0&03E3) disappeared from the system without first being prepared for removal.
6/26/2011 9:51:36 PM, error: Service Control Manager [7023] - The Windows Firewall/Internet Connection Sharing (ICS) service terminated with the following error: The system cannot find the file specified.
6/26/2011 9:51:36 PM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the avast! Antivirus service to connect.
6/26/2011 9:51:36 PM, error: Service Control Manager [7000] - The avast! Antivirus service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
6/26/2011 9:50:34 PM, error: Ftdisk [49] - Configuring the Page file for crash dump failed. Make sure there is a page file on the boot partition and that is large enough to contain all physical memory.
6/26/2011 1:52:07 AM, error: Disk [15] - The device, \...\DR3, is not ready for access yet.
6/25/2011 11:11:58 PM, error: Disk [15] - The device, \Device\Harddisk1\D, is not ready for access yet.
.
==== End Of File ===========================
jillt920
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Re: Please help! Firefox not working properly.

Unread postby deltalima » July 5th, 2011, 3:35 pm

Checking your log - back soon.
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deltalima
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Re: Please help! Firefox not working properly.

Unread postby deltalima » July 5th, 2011, 4:19 pm

Hi jillt920,

Welcome to the forum.

Please be aware that removing Malware is a potentially hazardous undertaking. I will take care not to knowingly suggest courses of action that might damage your computer. However it is impossible for me to foresee all interactions that may happen between the software on your computer and those we'll use to clear you of infection, and I cannot guarantee the safety of your system. It is possible that we might encounter situations where the only recourse is to re-format and re-install your operating system, or to necessitate you taking your computer to a repair shop.

Please note the following:
  • I will be working on your Malware issues, this may or may not, solve other issues you have with your machine.
  • The fixes are specific to your problem and should only be used for this issue on this machine.
  • Please do not run any scans or make any changes to the system unless I ask you too.
  • Please continue to review my answers until I tell you your machine appears to be clear. Absence of symptoms does not mean that everything is clear.
  • If after 3 days you have not responded to this topic, it will be closed, and you will need to start a new one.
  • It's often worth reading through these instructions and printing them for ease of reference.
  • If you don't know or understand something, please don't hesitate to say or ask!! It's better to be sure and safe than sorry.
  • Please reply to this thread. Do not start a new topic.

Please uninstall Spybot - Search & Destroy as it will interfere with our fix, then reboot.

TDSSKiller

  • Please Download TDSSKiller.zip and save it on your desktop.
  • Extract (unzip) its contents to your Desktop.
  • Double-click the TDSSKiller Folder on your desktop.
  • Right-click on TDSSKiller.exe and click Copy then Paste it directly on to your Desktop.
  • Important!: Run this fix once and once only.
  • Double click the TDSSKiller icon on you're desktop then click Start scan.
  • A box will appear saying System scan completed.
  • If any Malicious objects are found click Cure > Continue > Reboot now.
  • A log file should be created on your C: drive named something like TDSSKiller.2.4.0.0 24.07.2010.
  • To find the log click Start > Computer > C:.
  • Please post the contents of that log in your next reply.
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deltalima
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Re: Please help! Firefox not working properly.

Unread postby jillt920 » July 5th, 2011, 5:05 pm

2011/07/05 16:03:09.0890 2852 TDSS rootkit removing tool 2.5.9.0 Jul 1 2011 18:45:21
2011/07/05 16:03:11.0906 2852 ================================================================================
2011/07/05 16:03:11.0906 2852 SystemInfo:
2011/07/05 16:03:11.0906 2852
2011/07/05 16:03:11.0906 2852 OS Version: 5.1.2600 ServicePack: 3.0
2011/07/05 16:03:11.0906 2852 Product type: Workstation
2011/07/05 16:03:11.0906 2852 ComputerName: MINILAPTOP
2011/07/05 16:03:11.0906 2852 UserName: Jill Thorpe
2011/07/05 16:03:11.0906 2852 Windows directory: C:\WINDOWS
2011/07/05 16:03:11.0906 2852 System windows directory: C:\WINDOWS
2011/07/05 16:03:11.0906 2852 Processor architecture: Intel x86
2011/07/05 16:03:11.0906 2852 Number of processors: 2
2011/07/05 16:03:11.0906 2852 Page size: 0x1000
2011/07/05 16:03:11.0906 2852 Boot type: Normal boot
2011/07/05 16:03:11.0906 2852 ================================================================================
2011/07/05 16:03:13.0953 2852 Initialize success
2011/07/05 16:03:19.0125 4040 ================================================================================
2011/07/05 16:03:19.0125 4040 Scan started
2011/07/05 16:03:19.0125 4040 Mode: Manual;
2011/07/05 16:03:19.0125 4040 ================================================================================
2011/07/05 16:03:20.0937 4040 Aavmker4 (1ebbd84e856f54eb16d46df9648e872a) C:\WINDOWS\system32\drivers\Aavmker4.sys
2011/07/05 16:03:21.0156 4040 ACPI (8fd99680a539792a30e97944fdaecf17) C:\WINDOWS\system32\DRIVERS\ACPI.sys
2011/07/05 16:03:21.0171 4040 ACPIEC (9859c0f6936e723e4892d7141b1327d5) C:\WINDOWS\system32\DRIVERS\ACPIEC.sys
2011/07/05 16:03:21.0265 4040 aec (8bed39e3c35d6a489438b8141717a557) C:\WINDOWS\system32\drivers\aec.sys
2011/07/05 16:03:21.0406 4040 AFD (7e775010ef291da96ad17ca4b17137d7) C:\WINDOWS\System32\drivers\afd.sys
2011/07/05 16:03:21.0687 4040 AR5416 (241843b24fec6b71507508eac35689e5) C:\WINDOWS\system32\DRIVERS\athw.sys
2011/07/05 16:03:22.0031 4040 aswFsBlk (062287cee536e8af6680d33259de6bd6) C:\WINDOWS\system32\DRIVERS\aswFsBlk.sys
2011/07/05 16:03:22.0171 4040 aswMon2 (05960396794e51ebbb9507c86b8b009e) C:\WINDOWS\system32\drivers\aswMon2.sys
2011/07/05 16:03:22.0265 4040 aswSP (045ed8ef540e69a41e9c0e255fbaf0c0) C:\WINDOWS\system32\drivers\aswSP.sys
2011/07/05 16:03:22.0359 4040 aswTdi (2410f10faa00f222b3a29308741598d6) C:\WINDOWS\system32\drivers\aswTdi.sys
2011/07/05 16:03:22.0453 4040 AsyncMac (b153affac761e7f5fcfa822b9c4e97bc) C:\WINDOWS\system32\DRIVERS\asyncmac.sys
2011/07/05 16:03:22.0593 4040 atapi (9f3a2f5aa6875c72bf062c712cfa2674) C:\WINDOWS\system32\DRIVERS\atapi.sys
2011/07/05 16:03:22.0687 4040 Atmarpc (9916c1225104ba14794209cfa8012159) C:\WINDOWS\system32\DRIVERS\atmarpc.sys
2011/07/05 16:03:22.0765 4040 audstub (d9f724aa26c010a217c97606b160ed68) C:\WINDOWS\system32\DRIVERS\audstub.sys
2011/07/05 16:03:22.0984 4040 AvgLdx86 (bc12f2404bb6f2b6b2ff3c4c246cb752) C:\WINDOWS\System32\Drivers\avgldx86.sys
2011/07/05 16:03:23.0078 4040 AvgMfx86 (5903d729d4f0c5bca74123c96a1b29e0) C:\WINDOWS\System32\Drivers\avgmfx86.sys
2011/07/05 16:03:23.0171 4040 AvgTdiX (92d8e1e8502e649b60e70074eb29c380) C:\WINDOWS\System32\Drivers\avgtdix.sys
2011/07/05 16:03:23.0343 4040 Beep (da1f27d85e0d1525f6621372e7b685e9) C:\WINDOWS\system32\drivers\Beep.sys
2011/07/05 16:03:23.0437 4040 cbidf2k (90a673fc8e12a79afbed2576f6a7aaf9) C:\WINDOWS\system32\drivers\cbidf2k.sys
2011/07/05 16:03:23.0515 4040 CCDECODE (0be5aef125be881c4f854c554f2b025c) C:\WINDOWS\system32\DRIVERS\CCDECODE.sys
2011/07/05 16:03:23.0671 4040 Cdaudio (c1b486a7658353d33a10cc15211a873b) C:\WINDOWS\system32\drivers\Cdaudio.sys
2011/07/05 16:03:23.0734 4040 Cdfs (c885b02847f5d2fd45a24e219ed93b32) C:\WINDOWS\system32\drivers\Cdfs.sys
2011/07/05 16:03:23.0828 4040 Cdrom (1f4260cc5b42272d71f79e570a27a4fe) C:\WINDOWS\system32\DRIVERS\cdrom.sys
2011/07/05 16:03:24.0265 4040 CmBatt (0f6c187d38d98f8df904589a5f94d411) C:\WINDOWS\system32\DRIVERS\CmBatt.sys
2011/07/05 16:03:24.0437 4040 Compbatt (6e4c9f21f0fae8940661144f41b13203) C:\WINDOWS\system32\DRIVERS\compbatt.sys
2011/07/05 16:03:24.0609 4040 Disk (044452051f3e02e7963599fc8f4f3e25) C:\WINDOWS\system32\DRIVERS\disk.sys
2011/07/05 16:03:24.0671 4040 DKbFltr (08d30af92c270f2e76787c81589dbad6) C:\WINDOWS\system32\DRIVERS\DKbFltr.sys
2011/07/05 16:03:24.0812 4040 dmboot (d992fe1274bde0f84ad826acae022a41) C:\WINDOWS\system32\drivers\dmboot.sys
2011/07/05 16:03:25.0015 4040 dmio (7c824cf7bbde77d95c08005717a95f6f) C:\WINDOWS\system32\drivers\dmio.sys
2011/07/05 16:03:25.0078 4040 dmload (e9317282a63ca4d188c0df5e09c6ac5f) C:\WINDOWS\system32\drivers\dmload.sys
2011/07/05 16:03:25.0156 4040 DMusic (8a208dfcf89792a484e76c40e5f50b45) C:\WINDOWS\system32\drivers\DMusic.sys
2011/07/05 16:03:25.0250 4040 drmkaud (8f5fcff8e8848afac920905fbd9d33c8) C:\WINDOWS\system32\drivers\drmkaud.sys
2011/07/05 16:03:25.0421 4040 Fastfat (38d332a6d56af32635675f132548343e) C:\WINDOWS\system32\drivers\Fastfat.sys
2011/07/05 16:03:25.0609 4040 Fdc (92cdd60b6730b9f50f6a1a0c1f8cdc81) C:\WINDOWS\system32\drivers\Fdc.sys
2011/07/05 16:03:25.0703 4040 Fips (d45926117eb9fa946a6af572fbe1caa3) C:\WINDOWS\system32\drivers\Fips.sys
2011/07/05 16:03:25.0750 4040 Flpydisk (9d27e7b80bfcdf1cdd9b555862d5e7f0) C:\WINDOWS\system32\drivers\Flpydisk.sys
2011/07/05 16:03:25.0812 4040 FltMgr (b2cf4b0786f8212cb92ed2b50c6db6b0) C:\WINDOWS\system32\DRIVERS\fltMgr.sys
2011/07/05 16:03:26.0156 4040 Fs_Rec (3e1e2bd4f39b0e2b7dc4f4d2bcc2779a) C:\WINDOWS\system32\drivers\Fs_Rec.sys
2011/07/05 16:03:26.0437 4040 Ftdisk (6ac26732762483366c3969c9e4d2259d) C:\WINDOWS\system32\DRIVERS\ftdisk.sys
2011/07/05 16:03:26.0671 4040 Gpc (0a02c63c8b144bd8c86b103dee7c86a2) C:\WINDOWS\system32\DRIVERS\msgpc.sys
2011/07/05 16:03:26.0843 4040 HDAudBus (573c7d0a32852b48f3058cfd8026f511) C:\WINDOWS\system32\DRIVERS\HDAudBus.sys
2011/07/05 16:03:27.0156 4040 HidUsb (ccf82c5ec8a7326c3066de870c06daf1) C:\WINDOWS\system32\DRIVERS\hidusb.sys
2011/07/05 16:03:27.0671 4040 HPZid412 (d03d10f7ded688fecf50f8fbf1ea9b8a) C:\WINDOWS\system32\DRIVERS\HPZid412.sys
2011/07/05 16:03:28.0015 4040 HPZipr12 (89f41658929393487b6b7d13c8528ce3) C:\WINDOWS\system32\DRIVERS\HPZipr12.sys
2011/07/05 16:03:28.0328 4040 HPZius12 (abcb05ccdbf03000354b9553820e39f8) C:\WINDOWS\system32\DRIVERS\HPZius12.sys
2011/07/05 16:03:28.0546 4040 HTTP (f80a415ef82cd06ffaf0d971528ead38) C:\WINDOWS\system32\Drivers\HTTP.sys
2011/07/05 16:03:28.0703 4040 i8042prt (4a0b06aa8943c1e332520f7440c0aa30) C:\WINDOWS\system32\DRIVERS\i8042prt.sys
2011/07/05 16:03:29.0062 4040 ialm (48846b31be5a4fa662ccfde7a1ba86b9) C:\WINDOWS\system32\DRIVERS\igxpmp32.sys
2011/07/05 16:03:29.0484 4040 Imapi (083a052659f5310dd8b6a6cb05edcf8e) C:\WINDOWS\system32\DRIVERS\imapi.sys
2011/07/05 16:03:29.0687 4040 int15.sys (4d8d5b1c895ea0f2a721b98a7ce198f1) C:\Acer\Empowering Technology\eRecovery\int15.sys
2011/07/05 16:03:29.0984 4040 IntcAzAudAddService (81b7003bf13ff3ac95d7b2d4c2e8f787) C:\WINDOWS\system32\drivers\RtkHDAud.sys
2011/07/05 16:03:30.0281 4040 intelppm (8c953733d8f36eb2133f5bb58808b66b) C:\WINDOWS\system32\DRIVERS\intelppm.sys
2011/07/05 16:03:30.0328 4040 Ip6Fw (3bb22519a194418d5fec05d800a19ad0) C:\WINDOWS\system32\DRIVERS\Ip6Fw.sys
2011/07/05 16:03:30.0421 4040 IpFilterDriver (731f22ba402ee4b62748adaf6363c182) C:\WINDOWS\system32\DRIVERS\ipfltdrv.sys
2011/07/05 16:03:30.0546 4040 IpInIp (b87ab476dcf76e72010632b5550955f5) C:\WINDOWS\system32\DRIVERS\ipinip.sys
2011/07/05 16:03:30.0656 4040 IpNat (cc748ea12c6effde940ee98098bf96bb) C:\WINDOWS\system32\DRIVERS\ipnat.sys
2011/07/05 16:03:30.0781 4040 IPSec (23c74d75e36e7158768dd63d92789a91) C:\WINDOWS\system32\DRIVERS\ipsec.sys
2011/07/05 16:03:30.0859 4040 IRENUM (c93c9ff7b04d772627a3646d89f7bf89) C:\WINDOWS\system32\DRIVERS\irenum.sys
2011/07/05 16:03:30.0921 4040 isapnp (05a299ec56e52649b1cf2fc52d20f2d7) C:\WINDOWS\system32\DRIVERS\isapnp.sys
2011/07/05 16:03:31.0046 4040 ISWKL (2e41433579de4381f1b0f7b30b013ddc) C:\Program Files\CheckPoint\ZAForceField\ISWKL.sys
2011/07/05 16:03:31.0218 4040 JMCR (da971cfc625d13636e04c405948e9d62) C:\WINDOWS\system32\DRIVERS\jmcr.sys
2011/07/05 16:03:31.0359 4040 Kbdclass (463c1ec80cd17420a542b7f36a36f128) C:\WINDOWS\system32\DRIVERS\kbdclass.sys
2011/07/05 16:03:31.0437 4040 kmixer (692bcf44383d056aed41b045a323d378) C:\WINDOWS\system32\drivers\kmixer.sys
2011/07/05 16:03:31.0515 4040 KSecDD (b467646c54cc746128904e1654c750c1) C:\WINDOWS\system32\drivers\KSecDD.sys
2011/07/05 16:03:31.0687 4040 mnmdd (4ae068242760a1fb6e1a44bf4e16afa6) C:\WINDOWS\system32\drivers\mnmdd.sys
2011/07/05 16:03:31.0812 4040 Modem (dfcbad3cec1c5f964962ae10e0bcc8e1) C:\WINDOWS\system32\drivers\Modem.sys
2011/07/05 16:03:31.0875 4040 Mouclass (35c9e97194c8cfb8430125f8dbc34d04) C:\WINDOWS\system32\DRIVERS\mouclass.sys
2011/07/05 16:03:31.0968 4040 mouhid (b1c303e17fb9d46e87a98e4ba6769685) C:\WINDOWS\system32\DRIVERS\mouhid.sys
2011/07/05 16:03:32.0093 4040 MountMgr (a80b9a0bad1b73637dbcbba7df72d3fd) C:\WINDOWS\system32\drivers\MountMgr.sys
2011/07/05 16:03:32.0187 4040 MRxDAV (11d42bb6206f33fbb3ba0288d3ef81bd) C:\WINDOWS\system32\DRIVERS\mrxdav.sys
2011/07/05 16:03:32.0265 4040 MRxSmb (f3aefb11abc521122b67095044169e98) C:\WINDOWS\system32\DRIVERS\mrxsmb.sys
2011/07/05 16:03:32.0421 4040 Msfs (c941ea2454ba8350021d774daf0f1027) C:\WINDOWS\system32\drivers\Msfs.sys
2011/07/05 16:03:32.0531 4040 MSKSSRV (d1575e71568f4d9e14ca56b7b0453bf1) C:\WINDOWS\system32\drivers\MSKSSRV.sys
2011/07/05 16:03:32.0609 4040 MSPCLOCK (325bb26842fc7ccc1fcce2c457317f3e) C:\WINDOWS\system32\drivers\MSPCLOCK.sys
2011/07/05 16:03:32.0687 4040 MSPQM (bad59648ba099da4a17680b39730cb3d) C:\WINDOWS\system32\drivers\MSPQM.sys
2011/07/05 16:03:32.0750 4040 mssmbios (af5f4f3f14a8ea2c26de30f7a1e17136) C:\WINDOWS\system32\DRIVERS\mssmbios.sys
2011/07/05 16:03:32.0843 4040 MSTEE (e53736a9e30c45fa9e7b5eac55056d1d) C:\WINDOWS\system32\drivers\MSTEE.sys
2011/07/05 16:03:32.0906 4040 Mup (2f625d11385b1a94360bfc70aaefdee1) C:\WINDOWS\system32\drivers\Mup.sys
2011/07/05 16:03:32.0968 4040 NABTSFEC (5b50f1b2a2ed47d560577b221da734db) C:\WINDOWS\system32\DRIVERS\NABTSFEC.sys
2011/07/05 16:03:33.0046 4040 NDIS (1df7f42665c94b825322fae71721130d) C:\WINDOWS\system32\drivers\NDIS.sys
2011/07/05 16:03:33.0187 4040 NdisIP (7ff1f1fd8609c149aa432f95a8163d97) C:\WINDOWS\system32\DRIVERS\NdisIP.sys
2011/07/05 16:03:33.0281 4040 NdisTapi (1ab3d00c991ab086e69db84b6c0ed78f) C:\WINDOWS\system32\DRIVERS\ndistapi.sys
2011/07/05 16:03:33.0390 4040 Ndisuio (f927a4434c5028758a842943ef1a3849) C:\WINDOWS\system32\DRIVERS\ndisuio.sys
2011/07/05 16:03:33.0546 4040 NdisWan (edc1531a49c80614b2cfda43ca8659ab) C:\WINDOWS\system32\DRIVERS\ndiswan.sys
2011/07/05 16:03:33.0625 4040 NDProxy (6215023940cfd3702b46abc304e1d45a) C:\WINDOWS\system32\drivers\NDProxy.sys
2011/07/05 16:03:33.0734 4040 NetBIOS (5d81cf9a2f1a3a756b66cf684911cdf0) C:\WINDOWS\system32\DRIVERS\netbios.sys
2011/07/05 16:03:33.0906 4040 NetBT (74b2b2f5bea5e9a3dc021d685551bd3d) C:\WINDOWS\system32\DRIVERS\netbt.sys
2011/07/05 16:03:34.0203 4040 Npfs (3182d64ae053d6fb034f44b6def8034a) C:\WINDOWS\system32\drivers\Npfs.sys
2011/07/05 16:03:34.0265 4040 Ntfs (78a08dd6a8d65e697c18e1db01c5cdca) C:\WINDOWS\system32\drivers\Ntfs.sys
2011/07/05 16:03:34.0406 4040 NuidFltr (cf7e041663119e09d2e118521ada9300) C:\WINDOWS\system32\DRIVERS\NuidFltr.sys
2011/07/05 16:03:34.0484 4040 Null (73c1e1f395918bc2c6dd67af7591a3ad) C:\WINDOWS\system32\drivers\Null.sys
2011/07/05 16:03:34.0562 4040 NwlnkFlt (b305f3fad35083837ef46a0bbce2fc57) C:\WINDOWS\system32\DRIVERS\nwlnkflt.sys
2011/07/05 16:03:34.0625 4040 NwlnkFwd (c99b3415198d1aab7227f2c88fd664b9) C:\WINDOWS\system32\DRIVERS\nwlnkfwd.sys
2011/07/05 16:03:34.0703 4040 Parport (5575faf8f97ce5e713d108c2a58d7c7c) C:\WINDOWS\system32\drivers\Parport.sys
2011/07/05 16:03:34.0781 4040 PartMgr (beb3ba25197665d82ec7065b724171c6) C:\WINDOWS\system32\drivers\PartMgr.sys
2011/07/05 16:03:34.0875 4040 ParVdm (70e98b3fd8e963a6a46a2e6247e0bea1) C:\WINDOWS\system32\drivers\ParVdm.sys
2011/07/05 16:03:34.0921 4040 PCI (a219903ccf74233761d92bef471a07b1) C:\WINDOWS\system32\DRIVERS\pci.sys
2011/07/05 16:03:34.0984 4040 PCIIde (ccf5f451bb1a5a2a522a76e670000ff0) C:\WINDOWS\system32\DRIVERS\pciide.sys
2011/07/05 16:03:35.0046 4040 Pcmcia (9e89ef60e9ee05e3f2eef2da7397f1c1) C:\WINDOWS\system32\drivers\Pcmcia.sys
2011/07/05 16:03:35.0359 4040 PptpMiniport (efeec01b1d3cf84f16ddd24d9d9d8f99) C:\WINDOWS\system32\DRIVERS\raspptp.sys
2011/07/05 16:03:35.0421 4040 PSched (09298ec810b07e5d582cb3a3f9255424) C:\WINDOWS\system32\DRIVERS\psched.sys
2011/07/05 16:03:35.0468 4040 Ptilink (80d317bd1c3dbc5d4fe7b1678c60cadd) C:\WINDOWS\system32\DRIVERS\ptilink.sys
2011/07/05 16:03:35.0687 4040 RasAcd (fe0d99d6f31e4fad8159f690d68ded9c) C:\WINDOWS\system32\DRIVERS\rasacd.sys
2011/07/05 16:03:35.0781 4040 Rasl2tp (11b4a627bc9614b885c4969bfa5ff8a6) C:\WINDOWS\system32\DRIVERS\rasl2tp.sys
2011/07/05 16:03:35.0875 4040 RasPppoe (5bc962f2654137c9909c3d4603587dee) C:\WINDOWS\system32\DRIVERS\raspppoe.sys
2011/07/05 16:03:35.0921 4040 Raspti (fdbb1d60066fcfbb7452fd8f9829b242) C:\WINDOWS\system32\DRIVERS\raspti.sys
2011/07/05 16:03:36.0000 4040 Rdbss (7ad224ad1a1437fe28d89cf22b17780a) C:\WINDOWS\system32\DRIVERS\rdbss.sys
2011/07/05 16:03:36.0046 4040 RDPCDD (4912d5b403614ce99c28420f75353332) C:\WINDOWS\system32\DRIVERS\RDPCDD.sys
2011/07/05 16:03:36.0140 4040 RDPWD (6728e45b66f93c08f11de2e316fc70dd) C:\WINDOWS\system32\drivers\RDPWD.sys
2011/07/05 16:03:36.0218 4040 redbook (f828dd7e1419b6653894a8f97a0094c5) C:\WINDOWS\system32\DRIVERS\redbook.sys
2011/07/05 16:03:36.0359 4040 RTLE8023xp (839141088ad7ee90f5b441b2d1afd22c) C:\WINDOWS\system32\DRIVERS\Rtenicxp.sys
2011/07/05 16:03:36.0484 4040 Secdrv (90a3935d05b494a5a39d37e71f09a677) C:\WINDOWS\system32\DRIVERS\secdrv.sys
2011/07/05 16:03:36.0546 4040 Serial (cca207a8896d4c6a0c9ce29a4ae411a7) C:\WINDOWS\system32\drivers\Serial.sys
2011/07/05 16:03:36.0703 4040 Sfloppy (8e6b8c671615d126fdc553d1e2de5562) C:\WINDOWS\system32\drivers\Sfloppy.sys
2011/07/05 16:03:36.0843 4040 SLIP (866d538ebe33709a5c9f5c62b73b7d14) C:\WINDOWS\system32\DRIVERS\SLIP.sys
2011/07/05 16:03:37.0015 4040 SNP2UVC (0302bc619d4a723317e7f8eb0c362bd3) C:\WINDOWS\system32\DRIVERS\snp2uvc.sys
2011/07/05 16:03:37.0234 4040 SONYPVU1 (a1eceeaa5c5e74b2499eb51d38185b84) C:\WINDOWS\system32\DRIVERS\SONYPVU1.SYS
2011/07/05 16:03:37.0359 4040 splitter (ab8b92451ecb048a4d1de7c3ffcb4a9f) C:\WINDOWS\system32\drivers\splitter.sys
2011/07/05 16:03:37.0437 4040 sr (76bb022c2fb6902fd5bdd4f78fc13a5d) C:\WINDOWS\system32\DRIVERS\sr.sys
2011/07/05 16:03:37.0578 4040 Srv (89220b427890aa1dffd1a02648ae51c3) C:\WINDOWS\system32\DRIVERS\srv.sys
2011/07/05 16:03:37.0656 4040 streamip (77813007ba6265c4b6098187e6ed79d2) C:\WINDOWS\system32\DRIVERS\StreamIP.sys
2011/07/05 16:03:37.0781 4040 swenum (3941d127aef12e93addf6fe6ee027e0f) C:\WINDOWS\system32\DRIVERS\swenum.sys
2011/07/05 16:03:37.0921 4040 swmidi (8ce882bcc6cf8a62f2b2323d95cb3d01) C:\WINDOWS\system32\drivers\swmidi.sys
2011/07/05 16:03:38.0125 4040 SynTP (409f7eeb079d6154ccb26a02e6e27844) C:\WINDOWS\system32\DRIVERS\SynTP.sys
2011/07/05 16:03:38.0203 4040 sysaudio (8b83f3ed0f1688b4958f77cd6d2bf290) C:\WINDOWS\system32\drivers\sysaudio.sys
2011/07/05 16:03:38.0312 4040 Tcpip (1ced651aac76ba11d5da9a78d30762bb) C:\WINDOWS\system32\DRIVERS\tcpip.sys
2011/07/05 16:03:38.0328 4040 Suspicious file (Forged): C:\WINDOWS\system32\DRIVERS\tcpip.sys. Real md5: 1ced651aac76ba11d5da9a78d30762bb, Fake md5: 9aefa14bd6b182d61e3119fa5f436d3d
2011/07/05 16:03:38.0328 4040 Tcpip - detected Rootkit.Win32.TDSS.tdl3 (0)
2011/07/05 16:03:38.0453 4040 TDPIPE (6471a66807f5e104e4885f5b67349397) C:\WINDOWS\system32\drivers\TDPIPE.sys
2011/07/05 16:03:38.0546 4040 TDTCP (c56b6d0402371cf3700eb322ef3aaf61) C:\WINDOWS\system32\drivers\TDTCP.sys
2011/07/05 16:03:38.0656 4040 TermDD (88155247177638048422893737429d9e) C:\WINDOWS\system32\DRIVERS\termdd.sys
2011/07/05 16:03:38.0812 4040 Udfs (5787b80c2e3c5e2f56c2a233d91fa2c9) C:\WINDOWS\system32\drivers\Udfs.sys
2011/07/05 16:03:39.0046 4040 Update (402ddc88356b1bac0ee3dd1580c76a31) C:\WINDOWS\system32\DRIVERS\update.sys
2011/07/05 16:03:39.0250 4040 usbccgp (173f317ce0db8e21322e71b7e60a27e8) C:\WINDOWS\system32\DRIVERS\usbccgp.sys
2011/07/05 16:03:39.0359 4040 usbehci (65dcf09d0e37d4c6b11b5b0b76d470a7) C:\WINDOWS\system32\DRIVERS\usbehci.sys
2011/07/05 16:03:39.0453 4040 usbhub (1ab3cdde553b6e064d2e754efe20285c) C:\WINDOWS\system32\DRIVERS\usbhub.sys
2011/07/05 16:03:39.0609 4040 usbprint (a717c8721046828520c9edf31288fc00) C:\WINDOWS\system32\DRIVERS\usbprint.sys
2011/07/05 16:03:39.0734 4040 usbscan (a0b8cf9deb1184fbdd20784a58fa75d4) C:\WINDOWS\system32\DRIVERS\usbscan.sys
2011/07/05 16:03:39.0906 4040 USBSTOR (a32426d9b14a089eaa1d922e0c5801a9) C:\WINDOWS\system32\DRIVERS\USBSTOR.SYS
2011/07/05 16:03:40.0015 4040 usbuhci (26496f9dee2d787fc3e61ad54821ffe6) C:\WINDOWS\system32\DRIVERS\usbuhci.sys
2011/07/05 16:03:40.0109 4040 VgaSave (0d3a8fafceacd8b7625cd549757a7df1) C:\WINDOWS\System32\drivers\vga.sys
2011/07/05 16:03:40.0312 4040 VolSnap (4c8fcb5cc53aab716d810740fe59d025) C:\WINDOWS\system32\drivers\VolSnap.sys
2011/07/05 16:03:40.0437 4040 vsdatant (050c38ebb22512122e54b47dc278bccd) C:\WINDOWS\system32\vsdatant.sys
2011/07/05 16:03:40.0656 4040 Wanarp (e20b95baedb550f32dd489265c1da1f6) C:\WINDOWS\system32\DRIVERS\wanarp.sys
2011/07/05 16:03:40.0765 4040 Wdf01000 (fd47474bd21794508af449d9d91af6e6) C:\WINDOWS\system32\DRIVERS\Wdf01000.sys
2011/07/05 16:03:41.0000 4040 wdmaud (6768acf64b18196494413695f0c3a00f) C:\WINDOWS\system32\drivers\wdmaud.sys
2011/07/05 16:03:41.0156 4040 WmiAcpi (c42584fd66ce9e17403aebca199f7bdb) C:\WINDOWS\system32\DRIVERS\wmiacpi.sys
2011/07/05 16:03:41.0250 4040 WpdUsb (cf4def1bf66f06964dc0d91844239104) C:\WINDOWS\system32\DRIVERS\wpdusb.sys
2011/07/05 16:03:41.0406 4040 WSTCODEC (c98b39829c2bbd34e454150633c62c78) C:\WINDOWS\system32\DRIVERS\WSTCODEC.SYS
2011/07/05 16:03:41.0515 4040 WudfPf (f15feafffbb3644ccc80c5da584e6311) C:\WINDOWS\system32\DRIVERS\WudfPf.sys
2011/07/05 16:03:41.0609 4040 WudfRd (28b524262bce6de1f7ef9f510ba3985b) C:\WINDOWS\system32\DRIVERS\wudfrd.sys
2011/07/05 16:03:41.0734 4040 MBR (0x1B8) (99852d5c3a78447c3d6d82b6155fe848) \Device\Harddisk0\DR0
2011/07/05 16:03:41.0953 4040 Boot (0x1200) (23b379dee06ffe9d9fdd35462cc917b2) \Device\Harddisk0\DR0\Partition0
2011/07/05 16:03:41.0968 4040 ================================================================================
2011/07/05 16:03:41.0968 4040 Scan finished
2011/07/05 16:03:41.0968 4040 ================================================================================
2011/07/05 16:03:41.0984 3268 Detected object count: 1
2011/07/05 16:03:41.0984 3268 Actual detected object count: 1
2011/07/05 16:03:49.0531 3268 Tcpip (1ced651aac76ba11d5da9a78d30762bb) C:\WINDOWS\system32\DRIVERS\tcpip.sys
2011/07/05 16:03:49.0531 3268 Suspicious file (Forged): C:\WINDOWS\system32\DRIVERS\tcpip.sys. Real md5: 1ced651aac76ba11d5da9a78d30762bb, Fake md5: 9aefa14bd6b182d61e3119fa5f436d3d
2011/07/05 16:03:49.0875 3268 Backup copy found, using it..
2011/07/05 16:03:49.0906 3268 C:\WINDOWS\system32\DRIVERS\tcpip.sys - will be cured after reboot
2011/07/05 16:03:49.0906 3268 Rootkit.Win32.TDSS.tdl3(Tcpip) - User select action: Cure
jillt920
Active Member
 
Posts: 7
Joined: June 30th, 2011, 11:29 pm

Re: Please help! Firefox not working properly.

Unread postby deltalima » July 5th, 2011, 5:25 pm

Hi jillt920,

Please reboot the computer.

Malwarebytes Anti-Malware

Please download Malwarebytes' Anti-Malware to your desktop.

  • Double-click mbam-setup.exe and select then follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is checked, and click Remove Selected.
  • When completed, a log will open in Notepad. Please post that log in your next reply.
The log can also be found here:
  1. Launch Malwarebytes' Anti-Malware
  2. Click on the Logs radio tab.

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

Download and run OTL
Download OTL by Old Timer and save it to your Desktop.
  • Double click on OTL.exe to run it.
  • Under Output, ensure that Minimal Output is selected.
  • Under Extra Registry section, select Use SafeList.
  • Click the Scan All Users checkbox.
  • Click on Run Scan at the top left hand corner.
  • When done, two Notepad files will open.
    • OTL.txt <-- Will be opened
    • Extras.txt <-- Will be minimized
  • Please post the contents of these 2 Notepad files in your next reply.


Please let me know how the computer is running now.
User avatar
deltalima
Admin/Teacher
Admin/Teacher
 
Posts: 7614
Joined: February 28th, 2009, 4:38 pm
Location: UK

Re: Please help! Firefox not working properly.

Unread postby jillt920 » July 5th, 2011, 9:03 pm

OTL Extras logfile created on: 7/5/2011 7:47:11 PM - Run 1
OTL by OldTimer - Version 3.2.26.0 Folder = C:\Documents and Settings\Jill Thorpe\My Documents\Downloads
Windows XP Home Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.18702)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

1011.88 Mb Total Physical Memory | 204.35 Mb Available Physical Memory | 20.19% Memory free
2.37 Gb Paging File | 1.54 Gb Available in Paging File | 64.86% Paging File free
Paging file location(s): C:\pagefile.sys 1512 3024 [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 143.20 Gb Total Space | 124.99 Gb Free Space | 87.29% Space Free | Partition Type: NTFS

Computer Name: MINILAPTOP | User Name: Jill Thorpe | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user
Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days

========== Extra Registry (SafeList) ==========


========== File Associations ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
.cpl [@ = cplfile] -- rundll32.exe shell32.dll,Control_RunDLL "%1",%*
.html [@ = ChromeHTML] -- Reg Error: Key error. File not found

[HKEY_CURRENT_USER\SOFTWARE\Classes\<extension>]
.html [@ = FirefoxHTML] -- C:\Program Files\Mozilla Firefox\firefox.exe (Mozilla Corporation)

========== Shell Spawning ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
cplfile [cplopen] -- rundll32.exe shell32.dll,Control_RunDLL "%1",%*
exefile [open] -- "%1" %*
http [open] -- "C:\Program Files\Google\Chrome\Application\chrome.exe" -- "%1"
https [open] -- "C:\Program Files\Google\Chrome\Application\chrome.exe" -- "%1"
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] -- %SystemRoot%\Explorer.exe /idlist,%I,%L (Microsoft Corporation)
Folder [explore] -- %SystemRoot%\Explorer.exe /e,/idlist,%I,%L (Microsoft Corporation)
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

========== Security Center Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"FirstRunDisabled" = 1
"AntiVirusDisableNotify" = 0
"FirewallDisableNotify" = 0
"UpdatesDisableNotify" = 0
"AntiVirusOverride" = 0
"FirewallOverride" = 0

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\AhnlabAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ComputerAssociatesAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\KasperskyAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SophosAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TinyFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ZoneLabsFirewall]
"DisableMonitoring" = 1

========== System Restore Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SystemRestore]
"DisableSR" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Sr]
"Start" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SrService]
"Start" = 2

========== Firewall Settings ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
"EnableFirewall" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\GloballyOpenPorts\List]

========== Authorized Applications List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]
"C:\Program Files\BearShare Applications\BearShare\BearShare.exe" = C:\Program Files\BearShare Applications\BearShare\BearShare.exe:*:Enabled:BearShare

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]
"C:\Program Files\AVG\AVG8\avgemc.exe" = C:\Program Files\AVG\AVG8\avgemc.exe:*:Enabled:avgemc.exe -- (AVG Technologies CZ, s.r.o.)
"C:\Program Files\AVG\AVG8\avgupd.exe" = C:\Program Files\AVG\AVG8\avgupd.exe:*:Enabled:avgupd.exe -- (AVG Technologies CZ, s.r.o.)
"C:\Program Files\AVG\AVG8\avgnsx.exe" = C:\Program Files\AVG\AVG8\avgnsx.exe:*:Enabled:avgnsx.exe -- (AVG Technologies CZ, s.r.o.)
"C:\Program Files\LimeWire\LimeWire.exe" = C:\Program Files\LimeWire\LimeWire.exe:*:Enabled:LimeWire
"C:\Program Files\Mozilla Firefox\firefox.exe" = C:\Program Files\Mozilla Firefox\firefox.exe:*:Enabled:Firefox -- (Mozilla Corporation)
"C:\Program Files\BearShare Applications\BearShare\BearShare.exe" = C:\Program Files\BearShare Applications\BearShare\BearShare.exe:*:Enabled:BearShare


========== HKEY_LOCAL_MACHINE Uninstall List ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{020D8396-D6D9-4B53-A9A1-83C47E2E27AA}" = Windows Live Call
"{0AAA9C97-74D4-47CE-B089-0B147EF3553C}" = Windows Live Messenger
"{15D967B5-A4BE-42AE-9E84-64CD062B25AA}" = eSobi v2
"{205C6BDD-7B73-42DE-8505-9A093F35A238}" = Windows Live Upload Tool
"{22B775E7-6C42-4FC5-8E10-9A5E3257BD94}" = MSVCRT
"{26604C7E-A313-4D12-867F-7C6E7820BE4C}" = JMicron JMB38X Flash Media Controller
"{26A24AE4-039D-4CA4-87B4-2F83216016FF}" = Java(TM) 6 Update 24
"{350C97B0-3D7C-4EE8-BAA9-00BCB3D54227}" = WebFldrs XP
"{399C37FB-08AF-493B-BFED-20FBD85EDF7F}" = Acer Crystal Eye webcam
"{4A03706F-666A-4037-7777-5F2748764D10}" = Java Auto Updater
"{4AB8B41B-3AF1-46BE-99B0-0ACD3B300C0A}" = Junk Mail filter update
"{63C1109E-D977-49ED-BCE3-D00D0BF187D6}" = Windows Live Mail
"{69333A04-5134-40A5-A055-9166A7AA1EC8}" =
"{6A92E5C5-0578-443D-91F3-92ECE5F2CAE2}" = Windows Live Writer
"{6D52C408-B09A-4520-9B18-475B81D393F1}" = Microsoft Works
"{7299052b-02a4-4627-81f2-1818da5d550d}" = Microsoft Visual C++ 2005 Redistributable
"{77DCDCE3-2DED-62F3-8154-05E745472D07}" = Acrobat.com
"{79DD56FC-DB8B-47F5-9C80-78B62E05F9BC}" = Acer ScreenSaver
"{8FFC5648-FAF8-43A3-BC8F-42BA1E275C4E}" = Choice Guard
"{90120000-0020-0409-0000-0000000FF1CE}" = Compatibility Pack for the 2007 Office system
"{90850409-6000-11D3-8CFE-0150048383C9}" = Microsoft Office Word Viewer 2003
"{91810AFC-A4F8-4EBA-A5AA-B198BBC81144}" = InterVideo WinDVD
"{95120000-00B9-0409-0000-0000000FF1CE}" = Microsoft Application Error Reporting
"{A1F66FC9-11EE-4F2F-98C9-16F8D1E69FB7}" = Segoe UI
"{A3051CD0-2F64-3813-A88D-B8DCCDE8F8C7}" = Microsoft .NET Framework 3.0 Service Pack 2
"{A9FE59F0-5BFA-4FDF-84C6-F45457715379}" = InstallIQ Updater
"{AC76BA86-7AD7-1033-7B44-A94000000001}" = Adobe Reader 9.4.4
"{B194272D-1F92-46DF-99EB-8D5CE91CB4EC}" = Adobe AIR
"{BE8A9C2C-8E41-445B-A746-BEB0B1F992F8}" = DJ_AIO_03_F4200_Software_Min
"{C09FB3CD-3D0C-3F2D-899A-6A1D67F2073F}" = Microsoft .NET Framework 2.0 Service Pack 2
"{C3B6AEB1-390C-4792-8677-CD87F8B2C959}" = HP Deskjet F4200 All-In-One Driver 11.0 03
"{C89B5E3A-690F-4CEE-909A-BF869E198B0A}" = Scan
"{C9BED750-1211-4480-B1A5-718A3BE15525}" = REALTEK GbE & FE Ethernet PCI-E NIC Driver
"{CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}" = Microsoft .NET Framework 1.1
"{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}" = Microsoft .NET Framework 3.5 SP1
"{D9D754A1-EAC5-406C-A28B-C49B1E846711}" = Windows Live Essentials
"{E2883E8F-472F-4fb0-9522-AC9BF37916A7}" = Adobe Download Manager
"{E633D396-5188-4E9D-8F6B-BFB8BF3467E8}" = Skype™ 5.1
"{E96B0085-6659-486b-A221-5042A042728D}" = Toolbox
"{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}" = Microsoft SQL Server 2005 Compact Edition [ENU]
"{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}" = Realtek High Definition Audio Driver
"{F18DB86D-BC16-4E01-BCCE-63F62B931D82}" = InterVideo Register Manager
"{F69E83CF-B440-43F8-89E6-6EA80712109B}" = Windows Live Communications Platform
"{F73A5B18-EB75-4B2C-B32D-9457576E2417}" = Windows Live Photo Gallery
"{F7B0E599-C114-4493-BC4D-D8FC7CBBABBB}" = 32 Bit HP CIO Components Installer
"{FDD810CA-D5E3-40E9-AB7B-36440B0D41EF}" = Windows Live Sync
"Adobe AIR" = Adobe AIR
"Adobe Flash Player ActiveX" = Adobe Flash Player 10 ActiveX
"Adobe Flash Player Plugin" = Adobe Flash Player 10 Plugin
"Adobe Shockwave Player" = Adobe Shockwave Player 11.5
"AVG8Uninstall" = AVG Free 8.5
"com.adobe.mauby.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1" = Acrobat.com
"Coupon Printer for Windows5.0.0.1" = Coupon Printer for Windows
"HDMI" = Intel(R) Graphics Media Accelerator Driver
"IDNMitigationAPIs" = Microsoft Internationalized Domain Names Mitigation APIs
"ie8" = Windows Internet Explorer 8
"InstallShield_{15D967B5-A4BE-42AE-9E84-64CD062B25AA}" = eSobi v2
"LManager" = Launch Manager
"Malwarebytes' Anti-Malware_is1" = Malwarebytes' Anti-Malware version 1.51.0.1200
"McAfee Security Scan" = McAfee Security Scan Plus
"Microsoft .NET Framework 1.1 (1033)" = Microsoft .NET Framework 1.1
"Microsoft .NET Framework 3.5 SP1" = Microsoft .NET Framework 3.5 SP1
"Mozilla Firefox 5.0 (x86 en-US)" = Mozilla Firefox 5.0 (x86 en-US)
"MSCompPackV1" = Microsoft Compression Client Pack 1.0 for Windows XP
"NLSDownlevelMapping" = Microsoft National Language Support Downlevel APIs
"Picasa 3" = Picasa 3
"SynTPDeinstKey" = Synaptics Pointing Device Driver
"Wdf01005" = Microsoft Kernel-Mode Driver Framework Feature Pack 1.5
"Windows Media Format Runtime" = Windows Media Format 11 runtime
"Windows Media Player" = Windows Media Player 11
"WinLiveSuite_Wave3" = Windows Live Essentials
"WMFDist11" = Windows Media Format 11 runtime
"wmp11" = Windows Media Player 11
"Wudf01000" = Microsoft User-Mode Driver Framework Feature Pack 1.0
"ZoneAlarm" = ZoneAlarm
"ZoneAlarm Toolbar" = ZoneAlarm Toolbar

========== HKEY_CURRENT_USER Uninstall List ==========

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"Facebook Plug-In" = Facebook Plug-In

========== Last 10 Event Log Errors ==========

[ Antivirus Events ]
Error - 10/29/2009 10:05:55 PM | Computer Name = MINILAPTOP | Source = avast! | ID = 33554522
Description = Error in library avUInt: ActiveSkin not installed or not registered
properly.

Error - 10/31/2009 10:15:29 PM | Computer Name = MINILAPTOP | Source = avast! | ID = 33554522
Description = Error in library avUInt: ActiveSkin not installed or not registered
properly.

Error - 6/21/2010 8:59:00 PM | Computer Name = MINILAPTOP | Source = avast! | ID = 33554522
Description = Error in library avUInt: ActiveSkin not installed or not registered
properly.

Error - 6/21/2010 8:59:03 PM | Computer Name = MINILAPTOP | Source = avast! | ID = 33554522
Description = Error in library avUInt: ActiveSkin not installed or not registered
properly.

[ Application Events ]
Error - 7/5/2011 8:32:29 PM | Computer Name = MINILAPTOP | Source = crypt32 | ID = 131083
Description = Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab>
with error: A required certificate is not within its validity period when verifying
against the current system clock or the timestamp in the signed file.

Error - 7/5/2011 8:32:29 PM | Computer Name = MINILAPTOP | Source = crypt32 | ID = 131080
Description = Failed auto update retrieval of third-party root list sequence number
from: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt>
with error: This network connection does not exist.

Error - 7/5/2011 8:32:31 PM | Computer Name = MINILAPTOP | Source = crypt32 | ID = 131083
Description = Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab>
with error: A required certificate is not within its validity period when verifying
against the current system clock or the timestamp in the signed file.

Error - 7/5/2011 8:32:31 PM | Computer Name = MINILAPTOP | Source = crypt32 | ID = 131080
Description = Failed auto update retrieval of third-party root list sequence number
from: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt>
with error: This network connection does not exist.

Error - 7/5/2011 8:32:31 PM | Computer Name = MINILAPTOP | Source = crypt32 | ID = 131083
Description = Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab>
with error: A required certificate is not within its validity period when verifying
against the current system clock or the timestamp in the signed file.

Error - 7/5/2011 8:32:31 PM | Computer Name = MINILAPTOP | Source = crypt32 | ID = 131080
Description = Failed auto update retrieval of third-party root list sequence number
from: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt>
with error: This network connection does not exist.

Error - 7/5/2011 8:44:48 PM | Computer Name = MINILAPTOP | Source = crypt32 | ID = 131083
Description = Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab>
with error: A required certificate is not within its validity period when verifying
against the current system clock or the timestamp in the signed file.

Error - 7/5/2011 8:44:49 PM | Computer Name = MINILAPTOP | Source = crypt32 | ID = 131080
Description = Failed auto update retrieval of third-party root list sequence number
from: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt>
with error: A connection with the server could not be established

Error - 7/5/2011 8:44:49 PM | Computer Name = MINILAPTOP | Source = crypt32 | ID = 131083
Description = Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab>
with error: A required certificate is not within its validity period when verifying
against the current system clock or the timestamp in the signed file.

Error - 7/5/2011 8:44:49 PM | Computer Name = MINILAPTOP | Source = crypt32 | ID = 131080
Description = Failed auto update retrieval of third-party root list sequence number
from: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt>
with error: This network connection does not exist.

[ System Events ]
Error - 7/5/2011 7:07:58 PM | Computer Name = MINILAPTOP | Source = Dhcp | ID = 1008
Description = Your computer was unable to initialize a Network Interface attached
to
the system. The error code is: %%1381.

Error - 7/5/2011 7:08:12 PM | Computer Name = MINILAPTOP | Source = Tcpip | ID = 4200
Description = Unable to read or write the NTE Context list for adapter \DEVICE\TCPIP_{46A534D6-CF78-4808-B1DD-412927D07061}.
IP
interfaces on this adapter may not be initialized completely.

Error - 7/5/2011 7:08:18 PM | Computer Name = MINILAPTOP | Source = Dhcp | ID = 1008
Description = Your computer was unable to initialize a Network Interface attached
to
the system. The error code is: %%1381.

Error - 7/5/2011 7:08:25 PM | Computer Name = MINILAPTOP | Source = Tcpip | ID = 4200
Description = Unable to read or write the NTE Context list for adapter \DEVICE\TCPIP_{46A534D6-CF78-4808-B1DD-412927D07061}.
IP
interfaces on this adapter may not be initialized completely.

Error - 7/5/2011 7:08:33 PM | Computer Name = MINILAPTOP | Source = Dhcp | ID = 1008
Description = Your computer was unable to initialize a Network Interface attached
to
the system. The error code is: %%1381.

Error - 7/5/2011 7:09:33 PM | Computer Name = MINILAPTOP | Source = Tcpip | ID = 4200
Description = Unable to read or write the NTE Context list for adapter \DEVICE\TCPIP_{46A534D6-CF78-4808-B1DD-412927D07061}.
IP
interfaces on this adapter may not be initialized completely.

Error - 7/5/2011 7:09:38 PM | Computer Name = MINILAPTOP | Source = Dhcp | ID = 1008
Description = Your computer was unable to initialize a Network Interface attached
to
the system. The error code is: %%1381.

Error - 7/5/2011 7:11:51 PM | Computer Name = MINILAPTOP | Source = sr | ID = 1
Description = The System Restore filter encountered the unexpected error '0xC0000001'
while processing the file '' on the volume 'HarddiskVolume2'. It has stopped monitoring
the volume.

Error - 7/5/2011 7:12:44 PM | Computer Name = MINILAPTOP | Source = Service Control Manager | ID = 7009
Description = Timeout (30000 milliseconds) waiting for the avast! Antivirus service
to connect.

Error - 7/5/2011 7:12:44 PM | Computer Name = MINILAPTOP | Source = Service Control Manager | ID = 7000
Description = The avast! Antivirus service failed to start due to the following
error: %%1053


< End of report >




OTL logfile created on: 7/5/2011 7:47:11 PM - Run 1
OTL by OldTimer - Version 3.2.26.0 Folder = C:\Documents and Settings\Jill Thorpe\My Documents\Downloads
Windows XP Home Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.18702)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

1011.88 Mb Total Physical Memory | 204.35 Mb Available Physical Memory | 20.19% Memory free
2.37 Gb Paging File | 1.54 Gb Available in Paging File | 64.86% Paging File free
Paging file location(s): C:\pagefile.sys 1512 3024 [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 143.20 Gb Total Space | 124.99 Gb Free Space | 87.29% Space Free | Partition Type: NTFS

Computer Name: MINILAPTOP | User Name: Jill Thorpe | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user
Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - C:\Documents and Settings\Jill Thorpe\My Documents\Downloads\OTL.exe (OldTimer Tools)
PRC - C:\Program Files\Mozilla Firefox\firefox.exe (Mozilla Corporation)
PRC - C:\Program Files\W3i\InstallIQUpdater\InstallIQUpdater.exe (W3i, LLC)
PRC - C:\Program Files\AVG\AVG8\avgtray.exe (AVG Technologies CZ, s.r.o.)
PRC - C:\Documents and Settings\Jill Thorpe\Local Settings\Temp\RtkBtMnt.exe (Realtek Semiconductor Corp.)
PRC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe (Check Point Software Technologies LTD)
PRC - C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe (Check Point Software Technologies LTD)
PRC - C:\Program Files\CheckPoint\ZAForceField\ISWSVC.exe (Check Point Software Technologies)
PRC - C:\Program Files\CheckPoint\ZAForceField\ForceField.exe (Check Point Software Technologies)
PRC - C:\Program Files\McAfee Security Scan\2.0.181\SSScheduler.exe (McAfee, Inc.)
PRC - C:\Program Files\AVG\AVG8\avgrsx.exe (AVG Technologies CZ, s.r.o.)
PRC - C:\Program Files\AVG\AVG8\avgcsrvx.exe (AVG Technologies CZ, s.r.o.)
PRC - C:\Program Files\AVG\AVG8\avgnsx.exe (AVG Technologies CZ, s.r.o.)
PRC - C:\Program Files\AVG\AVG8\avgwdsvc.exe (AVG Technologies CZ, s.r.o.)
PRC - C:\Program Files\AVG\AVG8\avgemc.exe (AVG Technologies CZ, s.r.o.)
PRC - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe (ALWIL Software)
PRC - C:\Acer\Empowering Technology\eRecovery\eRAgent.exe (Acer Inc.)
PRC - C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe (InterVideo Inc.)
PRC - C:\Program Files\Launch Manager\QtZgAcer.EXE (Dritek System Inc.)
PRC - C:\WINDOWS\explorer.exe (Microsoft Corporation)
PRC - C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe (InterVideo)


========== Modules (SafeList) ==========

MOD - C:\Documents and Settings\Jill Thorpe\My Documents\Downloads\OTL.exe (OldTimer Tools)
MOD - C:\Program Files\CheckPoint\ZAForceField\Plugins\ISWSHEX.dll (Check Point Software Technologies)
MOD - C:\WINDOWS\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.3053_x-ww_b80fa8ca\msvcr80.dll (Microsoft Corporation)
MOD - C:\WINDOWS\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.3053_x-ww_b80fa8ca\msvcp80.dll (Microsoft Corporation)
MOD - C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.5512_x-ww_35d4ce83\comctl32.dll (Microsoft Corporation)


========== Win32 Services (SafeList) ==========

SRV - (AppMgmt) -- File not found
SRV - (AVG Security Toolbar Service) -- C:\Program Files\AVG\AVG8\Toolbar\ToolbarBroker.exe ()
SRV - (vsmon) -- C:\WINDOWS\System32\ZoneLabs\vsmon.exe (Check Point Software Technologies LTD)
SRV - (IswSvc) -- C:\Program Files\CheckPoint\ZAForceField\IswSvc.exe (Check Point Software Technologies)
SRV - (getPlusHelper) getPlus(R) -- C:\Program Files\NOS\bin\getPlus_Helper.dll (NOS Microsystems Ltd.)
SRV - (McComponentHostService) -- C:\Program Files\McAfee Security Scan\2.0.181\McCHSvc.exe (McAfee, Inc.)
SRV - (avg8wd) -- C:\Program Files\AVG\AVG8\avgwdsvc.exe (AVG Technologies CZ, s.r.o.)
SRV - (avg8emc) -- C:\Program Files\AVG\AVG8\avgemc.exe (AVG Technologies CZ, s.r.o.)
SRV - (avast! Antivirus) -- C:\Program Files\Alwil Software\Avast4\ashServ.exe (ALWIL Software)
SRV - (avast! Mail Scanner) -- C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe (ALWIL Software)
SRV - (avast! Web Scanner) -- C:\Program Files\Alwil Software\Avast4\ashWebSv.exe (ALWIL Software)
SRV - (aswUpdSv) -- C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe (ALWIL Software)
SRV - (IviRegMgr) -- C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe (InterVideo)


========== Driver Services (SafeList) ==========

DRV - (MBAMSwissArmy) -- C:\WINDOWS\system32\drivers\mbamswissarmy.sys (Malwarebytes Corporation)
DRV - (ISWKL) -- C:\Program Files\CheckPoint\ZAForceField\ISWKL.sys (Check Point Software Technologies)
DRV - (vsdatant) -- C:\WINDOWS\system32\vsdatant.sys (Check Point Software Technologies LTD)
DRV - (AvgLdx86) -- C:\WINDOWS\System32\Drivers\avgldx86.sys (AVG Technologies CZ, s.r.o.)
DRV - (AvgMfx86) -- C:\WINDOWS\System32\Drivers\avgmfx86.sys (AVG Technologies CZ, s.r.o.)
DRV - (aswMon2) -- C:\WINDOWS\System32\drivers\aswmon2.sys (ALWIL Software)
DRV - (aswSP) -- C:\WINDOWS\System32\drivers\aswSP.sys (ALWIL Software)
DRV - (aswFsBlk) -- C:\WINDOWS\system32\drivers\aswFsBlk.sys (ALWIL Software)
DRV - (aswTdi) -- C:\WINDOWS\System32\drivers\aswTdi.sys (ALWIL Software)
DRV - (Aavmker4) -- C:\WINDOWS\System32\drivers\aavmker4.sys (ALWIL Software)
DRV - (AvgTdiX) -- C:\WINDOWS\System32\Drivers\avgtdix.sys (AVG Technologies CZ, s.r.o.)
DRV - (IntcAzAudAddService) Service for Realtek HD Audio (WDM) -- C:\WINDOWS\system32\drivers\RtkHDAud.sys (Realtek Semiconductor Corp.)
DRV - (RTLE8023xp) -- C:\WINDOWS\system32\drivers\Rtenicxp.sys (Realtek Semiconductor Corporation )
DRV - (AR5416) -- C:\WINDOWS\system32\drivers\athw.sys (Atheros Communications, Inc.)
DRV - (JMCR) -- C:\WINDOWS\system32\drivers\jmcr.sys (JMicron Technology Corporation)
DRV - (SNP2UVC) USB2.0 PC Camera (SNP2UVC) -- C:\WINDOWS\system32\drivers\snp2uvc.sys ()
DRV - (int15.sys) -- C:\Acer\Empowering Technology\eRecovery\int15.sys ()


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Search,Default_Search_URL = http://www.google.com/ie
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.google.com/ie

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://homepage.acer.com/rdr.aspx?b=ACA ... 9&m=aoa150
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.google.com/ie
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Search Bar = http://www.google.com/ie
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Search Page = http://www.google.com
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://search.bearshare.com/
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Search,Default_Search_URL = http://www.google.com/ie
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.google.com/ie
IE - HKCU\..\URLSearchHook: *{66f2e20d-0da8-4c11-a9c8-dd8477b88acd} - Reg Error: Key error. File not found
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 1

========== FireFox ==========

FF - prefs.js..browser.search.defaultenginename: "BearShare Web Search"
FF - prefs.js..browser.search.order.1: "BearShare Web Search"
FF - prefs.js..browser.search.selectedEngine: "Google"
FF - prefs.js..browser.startup.homepage: "http://www.yahoo.com/"
FF - prefs.js..extensions.enabledItems: jqs@sun.com:1.0
FF - prefs.js..extensions.enabledItems: {66f2e20d-0da8-4c11-a9c8-dd8477b88acd}:2.6.0.15
FF - prefs.js..extensions.enabledItems: {FFB96CC1-7EB3-449D-B827-DB661701C6BB}:1.5.227.0
FF - prefs.js..extensions.enabledItems: {E2883E8F-472F-4fb0-9522-AC9BF37916A7}:1.6.2.63
FF - prefs.js..extensions.enabledItems: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA}:6.0.21
FF - prefs.js..extensions.enabledItems: avg@igeared:6.010.006.004
FF - prefs.js..extensions.enabledItems: {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA}:6.0.23
FF - prefs.js..extensions.enabledItems: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA}:6.0.24
FF - prefs.js..keyword.URL: "http://search.avg.com/route/?d=4d441f14&v=7.005.030.004&i=23&tp=ab&iy=&ychte=us&lng=en-US&q="
FF - prefs.js..network.proxy.type: 4

FF - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\WINDOWS\system32\Macromed\Flash\NPSWF32.dll ()
FF - HKLM\Software\MozillaPlugins\@adobe.com/ShockwavePlayer: C:\WINDOWS\system32\Adobe\Director\np32dsw.dll (Adobe Systems, Inc.)
FF - HKLM\Software\MozillaPlugins\@checkpoint.com/FFApi: C:\Program Files\CheckPoint\ZAForceField\TrustChecker\bin\npFFApi.dll ()
FF - HKLM\Software\MozillaPlugins\@google.com/npPicasa3,version=3.0.0: C:\Program Files\Google\Picasa3\npPicasa3.dll (Google, Inc.)
FF - HKLM\Software\MozillaPlugins\@java.com/JavaPlugin: C:\Program Files\Java\jre6\bin\new_plugin\npjp2.dll (Sun Microsystems, Inc.)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=14.0.8051.1204: C:\Program Files\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WPF,version=3.5: c:\WINDOWS\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\NPWPF.dll (Microsoft Corporation)
FF - HKCU\Software\MozillaPlugins\@facebook.com/FBPlugin,version=1.0.3: C:\Documents and Settings\Jill Thorpe\Application Data\Facebook\npfbplugin_1_0_3.dll ( )

FF - HKLM\software\mozilla\Firefox\Extensions\\{FFB96CC1-7EB3-449D-B827-DB661701C6BB}: C:\Program Files\CheckPoint\ZAForceField\TrustChecker [2011/02/07 05:25:09 | 000,000,000 | ---D | M]
FF - HKLM\software\mozilla\Firefox\Extensions\\avg@igeared: C:\Program Files\AVG\AVG8\Toolbar\Firefox\avg@igeared [2011/06/17 10:20:42 | 000,000,000 | ---D | M]
FF - HKLM\software\mozilla\Mozilla Firefox 5.0\extensions\\Components: C:\Program Files\Mozilla Firefox\components [2011/06/29 08:29:39 | 000,000,000 | ---D | M]
FF - HKLM\software\mozilla\Mozilla Firefox 5.0\extensions\\Plugins: C:\Program Files\Mozilla Firefox\plugins [2011/05/20 18:22:55 | 000,000,000 | ---D | M]
FF - HKCU\software\mozilla\Firefox\Extensions\\{FFB96CC1-7EB3-449D-B827-DB661701C6BB}: C:\Program Files\CheckPoint\ZAForceField\TrustChecker [2011/02/07 05:25:09 | 000,000,000 | ---D | M]
FF - HKCU\software\mozilla\Firefox\Extensions\\avg@igeared: C:\Program Files\AVG\AVG8\Toolbar\Firefox\avg@igeared [2011/06/17 10:20:42 | 000,000,000 | ---D | M]
FF - HKCU\software\mozilla\Mozilla Firefox 5.0\extensions\\Components: C:\Program Files\Mozilla Firefox\components [2011/06/29 08:29:39 | 000,000,000 | ---D | M]
FF - HKCU\software\mozilla\Mozilla Firefox 5.0\extensions\\Plugins: C:\Program Files\Mozilla Firefox\plugins [2011/05/20 18:22:55 | 000,000,000 | ---D | M]

[2011/05/24 17:21:43 | 000,000,000 | ---D | M] (No name found) -- C:\Documents and Settings\Jill Thorpe\Application Data\Mozilla\Extensions
[2009/12/04 15:59:56 | 000,000,000 | ---D | M] (No name found) -- C:\Documents and Settings\Jill Thorpe\Application Data\Mozilla\Extensions\mozswing@mozswing.org
[2011/06/29 08:31:09 | 000,000,000 | ---D | M] (No name found) -- C:\Documents and Settings\Jill Thorpe\Application Data\Mozilla\Firefox\Profiles\f4cdm7ys.default\extensions
[2010/04/27 08:01:27 | 000,000,000 | ---D | M] (Microsoft .NET Framework Assistant) -- C:\Documents and Settings\Jill Thorpe\Application Data\Mozilla\Firefox\Profiles\f4cdm7ys.default\extensions\{20a82645-c095-46ed-80e3-08825760534b}
[2011/06/23 09:28:30 | 000,000,000 | ---D | M] (Yahoo! Toolbar) -- C:\Documents and Settings\Jill Thorpe\Application Data\Mozilla\Firefox\Profiles\f4cdm7ys.default\extensions\{635abd67-4fe9-1b23-4f01-e679fa7484c1}
[2011/06/29 08:31:09 | 000,000,000 | ---D | M] (ZoneAlarm Community Toolbar) -- C:\Documents and Settings\Jill Thorpe\Application Data\Mozilla\Firefox\Profiles\f4cdm7ys.default\extensions\{66f2e20d-0da8-4c11-a9c8-dd8477b88acd}
[2010/06/23 12:34:47 | 000,000,000 | ---D | M] (Adobe DLM (powered by getPlus(R))) -- C:\Documents and Settings\Jill Thorpe\Application Data\Mozilla\Firefox\Profiles\f4cdm7ys.default\extensions\{E2883E8F-472F-4fb0-9522-AC9BF37916A7}
[2011/04/09 16:12:41 | 000,000,000 | ---D | M] (Conduit Engine) -- C:\Documents and Settings\Jill Thorpe\Application Data\Mozilla\Firefox\Profiles\f4cdm7ys.default\extensions\engine@conduit.com
[2010/09/14 07:48:25 | 000,002,506 | ---- | M] () -- C:\Documents and Settings\Jill Thorpe\Application Data\Mozilla\Firefox\Profiles\f4cdm7ys.default\searchplugins\BearShareWebSearch.xml
[2011/06/02 10:09:54 | 000,000,000 | ---D | M] (No name found) -- C:\Program Files\Mozilla Firefox\extensions
[2010/09/08 20:04:32 | 000,000,000 | ---D | M] (Java Console) -- C:\Program Files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA}
[2011/02/07 18:31:28 | 000,000,000 | ---D | M] (Java Console) -- C:\Program Files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA}
[2011/03/01 10:25:27 | 000,000,000 | ---D | M] (Java Console) -- C:\Program Files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA}
File not found (No name found) --
[2011/06/17 10:20:42 | 000,000,000 | ---D | M] ("urn:mozilla:install-manifest" em:id="avg@igeared" em:name="AVG Security Toolbar" em:version="7.005.030.004" em:displayname="AVG Security Toolbar" em:iconURL="chrome://tavgp/skin/logo.ico" em:creator="AVG Technologies" em:description="AVG Security Toolbar" em:homepageURL="http://www.avg.com" >) -- C:\PROGRAM FILES\AVG\AVG8\TOOLBAR\FIREFOX\AVG@IGEARED
[2009/12/04 15:55:58 | 000,000,000 | ---D | M] (Java Quick Starter) -- C:\PROGRAM FILES\JAVA\JRE6\LIB\DEPLOY\JQS\FF
[2011/06/29 08:29:37 | 000,142,296 | ---- | M] (Mozilla Foundation) -- C:\Program Files\mozilla firefox\components\browsercomps.dll
[2011/03/18 13:32:12 | 000,091,552 | ---- | M] (Coupons, Inc.) -- C:\Program Files\mozilla firefox\plugins\npCouponPrinter.dll
[2011/02/02 22:40:24 | 000,472,808 | ---- | M] (Sun Microsystems, Inc.) -- C:\Program Files\mozilla firefox\plugins\npdeployJava1.dll
[2011/03/18 13:32:14 | 000,091,552 | ---- | M] (Coupons, Inc.) -- C:\Program Files\mozilla firefox\plugins\npMozCouponPrinter.dll
[2010/09/14 07:48:25 | 000,002,506 | ---- | M] () -- C:\Program Files\mozilla firefox\searchplugins\BearShareWebSearch.xml
[2010/01/01 03:00:00 | 000,002,252 | ---- | M] () -- C:\Program Files\mozilla firefox\searchplugins\bing.xml

O1 HOSTS File: ([2010/07/16 23:02:53 | 000,348,853 | R--- | M]) - C:\WINDOWS\system32\drivers\etc\hosts
O1 - Hosts: 127.0.0.1 localhost
O1 - Hosts: 127.0.0.1 www.007guard.com
O1 - Hosts: 127.0.0.1 007guard.com
O1 - Hosts: 127.0.0.1 008i.com
O1 - Hosts: 127.0.0.1 www.008k.com
O1 - Hosts: 127.0.0.1 008k.com
O1 - Hosts: 127.0.0.1 www.00hq.com
O1 - Hosts: 127.0.0.1 00hq.com
O1 - Hosts: 127.0.0.1 010402.com
O1 - Hosts: 127.0.0.1 www.032439.com
O1 - Hosts: 127.0.0.1 032439.com
O1 - Hosts: 127.0.0.1 www.0scan.com
O1 - Hosts: 127.0.0.1 0scan.com
O1 - Hosts: 127.0.0.1 www.1000gratisproben.com
O1 - Hosts: 127.0.0.1 1000gratisproben.com
O1 - Hosts: 127.0.0.1 www.1001namen.com
O1 - Hosts: 127.0.0.1 1001namen.com
O1 - Hosts: 127.0.0.1 100888290cs.com
O1 - Hosts: 127.0.0.1 www.100888290cs.com
O1 - Hosts: 127.0.0.1 100sexlinks.com
O1 - Hosts: 127.0.0.1 www.100sexlinks.com
O1 - Hosts: 127.0.0.1 10sek.com
O1 - Hosts: 127.0.0.1 www.10sek.com
O1 - Hosts: 127.0.0.1 www.1-2005-search.com
O1 - Hosts: 127.0.0.1 1-2005-search.com
O1 - Hosts: 11962 more lines...
O2 - BHO: (AVG Safe Search) - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll (AVG Technologies CZ, s.r.o.)
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - No CLSID value found.
O2 - BHO: (ZoneAlarm Toolbar) - {66f2e20d-0da8-4c11-a9c8-dd8477b88acd} - C:\Program Files\ZoneAlarm\tbZone.dll (Conduit Ltd.)
O2 - BHO: (ZoneAlarm Security Engine Registrar) - {8A4A36C2-0535-4D2C-BD3D-496CB7EED6E3} - C:\Program Files\CheckPoint\ZAForceField\Trustchecker\bin\TrustCheckerIEPlugin.dll (Check Point Software Technologies)
O2 - BHO: (BrowserHelper Class) - {8A9D74F9-560B-4FE7-ABEB-3B2E638E5CD6} - File not found
O2 - BHO: (AVG Security Toolbar BHO) - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll ()
O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - No CLSID value found.
O2 - BHO: (no name) - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - No CLSID value found.
O2 - BHO: (MediaBar) - {c2d64ff7-0ab8-4263-89c9-ea3b0f8f050c} - File not found
O3 - HKLM\..\Toolbar: (ZoneAlarm Toolbar) - {66f2e20d-0da8-4c11-a9c8-dd8477b88acd} - C:\Program Files\ZoneAlarm\tbZone.dll (Conduit Ltd.)
O3 - HKLM\..\Toolbar: (MediaBar) - {c2d64ff7-0ab8-4263-89c9-ea3b0f8f050c} - File not found
O3 - HKLM\..\Toolbar: (AVG Security Toolbar) - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll ()
O3 - HKLM\..\Toolbar: (ZoneAlarm Security Engine) - {EE2AC4E5-B0B0-4EC6-88A9-BCA1A32AB107} - C:\Program Files\CheckPoint\ZAForceField\Trustchecker\bin\TrustCheckerIEPlugin.dll (Check Point Software Technologies)
O3 - HKLM\..\Toolbar: (no name) - 10 - No CLSID value found.
O3 - HKCU\..\Toolbar\WebBrowser: (ZoneAlarm Toolbar) - {66F2E20D-0DA8-4C11-A9C8-DD8477B88ACD} - C:\Program Files\ZoneAlarm\tbZone.dll (Conduit Ltd.)
O3 - HKCU\..\Toolbar\WebBrowser: (AVG Security Toolbar) - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll ()
O3 - HKCU\..\Toolbar\WebBrowser: (ZoneAlarm Security Engine) - {EE2AC4E5-B0B0-4EC6-88A9-BCA1A32AB107} - C:\Program Files\CheckPoint\ZAForceField\Trustchecker\bin\TrustCheckerIEPlugin.dll (Check Point Software Technologies)
O4 - HKLM..\Run: [Alcmtr] C:\WINDOWS\ALCMTR.EXE (Realtek Semiconductor Corp.)
O4 - HKLM..\Run: [AVG8_TRAY] C:\Program Files\AVG\AVG8\avgtray.exe (AVG Technologies CZ, s.r.o.)
O4 - HKLM..\Run: [AzMixerSel] C:\Program Files\Realtek\Audio\Drivers\AzMixerSel.exe (Realtek Semiconductor Corp.)
O4 - HKLM..\Run: [eRecoveryService] C:\Acer\Empowering Technology\eRecovery\eRAgent.exe (Acer Inc.)
O4 - HKLM..\Run: [IMJPMIG8.1] C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE (Microsoft Corporation)
O4 - HKLM..\Run: [ISW] C:\Program Files\CheckPoint\ZAForceField\ForceField.exe (Check Point Software Technologies)
O4 - HKLM..\Run: [LaunchApp] C:\WINDOWS\Alaunch.exe (Acer Inc.)
O4 - HKLM..\Run: [LManager] C:\Program Files\Launch Manager\QtZgAcer.EXE (Dritek System Inc.)
O4 - HKLM..\Run: [MSPY2002] C:\WINDOWS\System32\IME\PINTLGNT\ImScInst.exe ()
O4 - HKLM..\Run: [PHIME2002A] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE (Microsoft Corporation)
O4 - HKLM..\Run: [PHIME2002ASync] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE (Microsoft Corporation)
O4 - HKLM..\Run: [snp2uvc] File not found
O4 - HKLM..\Run: [ZoneAlarm Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe (Check Point Software Technologies LTD)
O4 - HKCU..\Run: [InstallIQUpdater] C:\Program Files\W3i\InstallIQUpdater\InstallIQUpdater.exe (W3i, LLC)
O4 - HKLM..\RunOnce: [Malwarebytes' Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe (Malwarebytes Corporation)
O4 - Startup: C:\Documents and Settings\All Users\Start Menu\Programs\Startup\InterVideo WinCinema Manager.lnk = C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe (InterVideo Inc.)
O4 - Startup: C:\Documents and Settings\All Users\Start Menu\Programs\Startup\McAfee Security Scan Plus.lnk = C:\Program Files\McAfee Security Scan\2.0.181\SSScheduler.exe (McAfee, Inc.)
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: HonorAutoRunSetting = 1
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
O8 - Extra context menu item: Add to Google Photos Screensa&ver - C:\WINDOWS\System32\GPhotos.scr (Google Inc.)
O16 - DPF: {E77F23EB-E7AB-4502-8F37-247DBAF1A147} http://gfx1.hotmail.com/mail/w4/pr01/ph ... NPUpld.cab (Windows Live Hotmail Photo Upload Tool)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.1.1
O18 - Protocol\Handler\avgsecuritytoolbar {F2DDE6B2-9684-4A55-86D4-E255E237B77C} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll ()
O18 - Protocol\Handler\linkscanner {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll (AVG Technologies CZ, s.r.o.)
O18 - Protocol\Handler\skype4com {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files\Common Files\Skype\Skype4COM.dll (Skype Technologies)
O20 - HKLM Winlogon: Shell - (Explorer.exe) - C:\WINDOWS\explorer.exe (Microsoft Corporation)
O20 - Winlogon\Notify\avgrsstarter: DllName - avgrsstx.dll - C:\WINDOWS\System32\avgrsstx.dll (AVG Technologies CZ, s.r.o.)
O24 - Desktop WallPaper: C:\Documents and Settings\Jill Thorpe\Local Settings\Application Data\Microsoft\Wallpaper1.bmp
O24 - Desktop BackupWallPaper: C:\Documents and Settings\Jill Thorpe\Local Settings\Application Data\Microsoft\Wallpaper1.bmp
O32 - HKLM CDRom: AutoRun - 1
O32 - AutoRun File - [2009/01/20 13:11:40 | 000,000,000 | ---- | M] () - C:\AUTOEXEC.BAT -- [ NTFS ]
O33 - MountPoints2\{2d9b1a10-121b-11de-94a1-00242bad05e5}\Shell - "" = AutoRun
O33 - MountPoints2\{2d9b1a10-121b-11de-94a1-00242bad05e5}\Shell\AutoRun - "" = Auto&Play
O33 - MountPoints2\{2d9b1a10-121b-11de-94a1-00242bad05e5}\Shell\AutoRun\command - "" = F:\LaunchU3.exe -a
O33 - MountPoints2\{2d9b1a11-121b-11de-94a1-00242bad05e5}\Shell\AutoRun\command - "" = G:\setupSNK.exe
O33 - MountPoints2\{5210d378-2db4-11e0-96a3-00242bad05e5}\Shell\AutoRun\command - "" = G:\PMBP_Win.exe
O33 - MountPoints2\{af7cc828-cffb-11de-95aa-00242bad05e5}\Shell\AutoRun\command - "" = D:\rcaDVM_setup.exe
O33 - MountPoints2\{af7cc828-cffb-11de-95aa-00242bad05e5}\Shell\install\command - "" = D:\rcaDVM_setup.exe
O33 - MountPoints2\{cffe974c-d155-11de-95ab-00242bad05e5}\Shell\AutoRun\command - "" = D:\rcaDVM_setup.exe
O33 - MountPoints2\{cffe974c-d155-11de-95ab-00242bad05e5}\Shell\install\command - "" = D:\rcaDVM_setup.exe
O33 - MountPoints2\{db66698c-de09-11de-95c5-00242bad05e5}\Shell\AutoRun\command - "" = E:\rcaDVM_setup.exe
O33 - MountPoints2\{db66698c-de09-11de-95c5-00242bad05e5}\Shell\install\command - "" = E:\rcaDVM_setup.exe
O34 - HKLM BootExecute: (autocheck autochk *) - File not found
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*

========== Files/Folders - Created Within 30 Days ==========

[2011/07/05 19:32:29 | 000,039,984 | ---- | C] (Malwarebytes Corporation) -- C:\WINDOWS\System32\drivers\mbamswissarmy.sys
[2011/07/05 19:32:16 | 000,022,712 | ---- | C] (Malwarebytes Corporation) -- C:\WINDOWS\System32\drivers\mbam.sys
[2011/07/05 19:32:16 | 000,000,000 | ---D | C] -- C:\Program Files\Malwarebytes' Anti-Malware
[2011/07/01 18:46:24 | 001,458,992 | ---- | C] (Kaspersky Lab ZAO) -- C:\Documents and Settings\Jill Thorpe\Desktop\TDSSKiller.exe
[2011/06/21 11:39:48 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Jill Thorpe\My Documents\My Smilebox Creations
[2009/03/15 08:49:39 | 000,016,384 | ---- | C] ( ) -- C:\WINDOWS\System32\ClearEvent.exe
[2007/04/02 14:40:54 | 000,172,032 | ---- | C] ( ) -- C:\WINDOWS\System32\rsnp2uvc.dll
[2005/11/23 09:55:32 | 000,053,248 | ---- | C] ( ) -- C:\WINDOWS\System32\csnp2uvc.dll
[1 C:\WINDOWS\System32\*.tmp files -> C:\WINDOWS\System32\*.tmp -> ]

========== Files - Modified Within 30 Days ==========

[2011/07/05 19:32:29 | 000,000,788 | ---- | M] () -- C:\Documents and Settings\All Users\Desktop\Malwarebytes' Anti-Malware.lnk
[2011/07/05 18:52:05 | 078,861,604 | ---- | M] () -- C:\WINDOWS\System32\drivers\Avg\incavi.avm
[2011/07/05 18:16:42 | 000,443,034 | ---- | M] () -- C:\WINDOWS\System32\perfh009.dat
[2011/07/05 18:16:42 | 000,072,134 | ---- | M] () -- C:\WINDOWS\System32\perfc009.dat
[2011/07/05 18:11:21 | 000,002,048 | --S- | M] () -- C:\WINDOWS\bootstat.dat
[2011/07/05 18:11:20 | 1061,105,664 | -HS- | M] () -- C:\hiberfil.sys
[2011/07/05 16:02:32 | 001,458,992 | ---- | M] (Kaspersky Lab ZAO) -- C:\Documents and Settings\Jill Thorpe\Desktop\TDSSKiller.exe
[2011/06/30 10:14:32 | 000,008,514 | ---- | M] () -- C:\Documents and Settings\Jill Thorpe\Application Data\wklnhst.dat
[2011/06/28 15:43:39 | 000,025,088 | ---- | M] () -- C:\Documents and Settings\Jill Thorpe\Local Settings\Application Data\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
[1 C:\WINDOWS\System32\*.tmp files -> C:\WINDOWS\System32\*.tmp -> ]

========== Files Created - No Company Name ==========

[2011/07/05 19:32:29 | 000,000,788 | ---- | C] () -- C:\Documents and Settings\All Users\Desktop\Malwarebytes' Anti-Malware.lnk
[2011/04/16 00:01:19 | 000,142,416 | ---- | C] () -- C:\Documents and Settings\LocalService\Local Settings\Application Data\FontCache3.0.0.0.dat
[2011/04/02 21:26:02 | 000,000,056 | -H-- | C] () -- C:\WINDOWS\System32\ezsidmv.dat
[2010/08/31 21:32:02 | 000,002,633 | ---- | C] () -- C:\WINDOWS\wininit.ini
[2010/07/03 19:45:35 | 000,163,142 | ---- | C] () -- C:\WINDOWS\hpoins28.dat.temp
[2010/07/03 19:45:35 | 000,000,796 | ---- | C] () -- C:\WINDOWS\hpomdl28.dat.temp
[2010/07/03 19:14:19 | 000,162,763 | ---- | C] () -- C:\WINDOWS\hpoins28.dat
[2010/07/03 19:14:19 | 000,000,796 | ---- | C] () -- C:\WINDOWS\hpomdl28.dat
[2010/06/22 17:14:05 | 000,004,212 | -H-- | C] () -- C:\WINDOWS\System32\zllictbl.dat
[2010/06/22 11:02:25 | 000,000,552 | ---- | C] () -- C:\WINDOWS\System32\d3d8caps.dat
[2010/05/03 14:59:43 | 000,025,088 | ---- | C] () -- C:\Documents and Settings\Jill Thorpe\Local Settings\Application Data\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
[2010/03/06 19:02:50 | 000,000,000 | ---- | C] () -- C:\WINDOWS\nsreg.dat
[2009/11/13 09:24:44 | 000,000,000 | ---- | C] () -- C:\WINDOWS\DVM.INI
[2009/09/09 18:51:13 | 000,000,664 | ---- | C] () -- C:\WINDOWS\System32\d3d9caps.dat
[2009/03/18 17:48:15 | 000,008,514 | ---- | C] () -- C:\Documents and Settings\Jill Thorpe\Application Data\wklnhst.dat
[2009/02/23 22:54:57 | 000,001,233 | ---- | C] () -- C:\WINDOWS\SASETS.INI
[2009/01/20 18:12:56 | 000,002,048 | --S- | C] () -- C:\WINDOWS\bootstat.dat
[2009/01/20 18:12:26 | 000,000,061 | ---- | C] () -- C:\WINDOWS\smscfg.ini
[2009/01/20 15:20:46 | 000,443,034 | ---- | C] () -- C:\WINDOWS\System32\perfh009.dat
[2009/01/20 15:20:46 | 000,072,134 | ---- | C] () -- C:\WINDOWS\System32\perfc009.dat
[2009/01/20 15:04:02 | 000,284,520 | ---- | C] () -- C:\WINDOWS\System32\FNTCACHE.DAT
[2009/01/20 13:11:22 | 000,004,161 | ---- | C] () -- C:\WINDOWS\ODBCINST.INI
[2009/01/20 13:09:30 | 000,021,640 | ---- | C] () -- C:\WINDOWS\System32\emptyregdb.dat
[2008/08/21 15:43:36 | 000,000,520 | ---- | C] () -- C:\WINDOWS\System32\drivers\RTEQEX2.dat
[2008/07/30 21:37:26 | 000,006,782 | ---- | C] () -- C:\WINDOWS\System32\oeminfo.ini
[2008/06/07 00:08:56 | 000,000,164 | ---- | C] () -- C:\WINDOWS\System32\drivers\SamSfPa.dat
[2008/05/16 18:12:30 | 000,000,036 | ---- | C] () -- C:\WINDOWS\PidList.ini
[2008/04/14 15:00:00 | 000,673,088 | ---- | C] () -- C:\WINDOWS\System32\mlang.dat
[2008/04/14 15:00:00 | 000,272,128 | ---- | C] () -- C:\WINDOWS\System32\perfi009.dat
[2008/04/14 15:00:00 | 000,218,003 | ---- | C] () -- C:\WINDOWS\System32\dssec.dat
[2008/04/14 15:00:00 | 000,046,258 | ---- | C] () -- C:\WINDOWS\System32\mib.bin
[2008/04/14 15:00:00 | 000,028,626 | ---- | C] () -- C:\WINDOWS\System32\perfd009.dat
[2008/04/14 15:00:00 | 000,004,569 | ---- | C] () -- C:\WINDOWS\System32\secupd.dat
[2008/04/14 15:00:00 | 000,001,804 | ---- | C] () -- C:\WINDOWS\System32\Dcache.bin
[2008/04/14 15:00:00 | 000,001,793 | ---- | C] () -- C:\WINDOWS\System32\fxsperf.ini
[2008/04/14 15:00:00 | 000,000,741 | ---- | C] () -- C:\WINDOWS\System32\noise.dat
[2008/02/15 15:21:56 | 000,147,456 | ---- | C] () -- C:\WINDOWS\System32\igfxCoIn_v4926.dll
[2007/10/01 16:59:46 | 001,769,984 | ---- | C] () -- C:\WINDOWS\System32\drivers\snp2uvc.sys
[2007/07/13 16:11:56 | 000,000,008 | ---- | C] () -- C:\WINDOWS\System32\drivers\rtkhdaud.dat
[2007/05/09 17:16:40 | 000,028,160 | ---- | C] () -- C:\WINDOWS\System32\drivers\sncduvc.sys
[2005/06/27 07:29:50 | 000,000,520 | ---- | C] () -- C:\WINDOWS\System32\drivers\RTEQEX0.dat
[2005/06/27 07:29:28 | 000,000,520 | ---- | C] () -- C:\WINDOWS\System32\drivers\RTEQEX1.dat
[2005/03/28 17:45:26 | 000,000,135 | ---- | C] () -- C:\WINDOWS\ALaunch.ini
[2002/11/22 05:57:26 | 000,204,800 | ---- | C] () -- C:\WINDOWS\System32\IVIresizeW7.dll
[2002/11/22 05:57:26 | 000,200,704 | ---- | C] () -- C:\WINDOWS\System32\IVIresizeA6.dll
[2002/11/22 05:57:26 | 000,192,512 | ---- | C] () -- C:\WINDOWS\System32\IVIresizeP6.dll
[2002/11/22 05:57:26 | 000,192,512 | ---- | C] () -- C:\WINDOWS\System32\IVIresizeM6.dll
[2002/11/22 05:57:26 | 000,188,416 | ---- | C] () -- C:\WINDOWS\System32\IVIresizePX.dll
[2002/11/22 05:57:24 | 000,020,480 | ---- | C] () -- C:\WINDOWS\System32\IVIresize.dll
[2002/05/24 18:34:46 | 000,032,768 | ---- | C] () -- C:\WINDOWS\AMove.exe
[2001/08/26 19:04:08 | 013,107,200 | ---- | C] () -- C:\WINDOWS\System32\oembios.bin
[2001/08/26 19:02:42 | 000,004,524 | ---- | C] () -- C:\WINDOWS\System32\oembios.dat

< End of report >




So far my computer hasn't had any pop-ups since I have done the things you've told me to!
jillt920
Active Member
 
Posts: 7
Joined: June 30th, 2011, 11:29 pm

Re: Please help! Firefox not working properly.

Unread postby deltalima » July 6th, 2011, 5:22 am

Hi jillt920,

Please post the log from Malwarebytes.

Retrieve Malwarebytes Anti-Malware (MBAM) Log(s)
There is a need to see a scan log from a previous run of MBAM, please do the following:
  1. Start MBAM... click the Logs tab at the top.
    The log will be named by the date & time of scan in the following format: mbam-log-yyyy-mm-dd (time).txt
    If you have had multiple runs of MBAM, there may be several logs showing in the list.
  2. Click on the last (most recent) log name to highlight it... then click the Open button, at bottom left. The log should open in Notepad as a text file.
  3. Please copy and paste the entire mbam-log-yyyy-mm-dd (time).txt file in your next reply.
    Be sure to post the complete log... including the top portion showing MBAM's database version and your operating system.
  4. Exit MBAM when done.
Note: MBAM logs are saved to the following locations:
XP - ?:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs
Vista - ?:\Documents and Settings\Users\All Users\Malwarebytes\Malwarebytes' Anti-Malware\Logs
?:\ is the System Drive... normally C. - and - Username = logon Id.

Run OTL Script

  • Double-click OTL.exe to start the program.
  • Copy and Paste the following code into the Image textbox. Do not include the word Code
    Code: Select all
    :processes
    killallprocesses
    :otl
    IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://search.bearshare.com/
    O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - No CLSID value found.
    O2 - BHO: (BrowserHelper Class) - {8A9D74F9-560B-4FE7-ABEB-3B2E638E5CD6} - File not found
    O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - No CLSID value found.
    O2 - BHO: (no name) - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - No CLSID value found.
    O2 - BHO: (MediaBar) - {c2d64ff7-0ab8-4263-89c9-ea3b0f8f050c} - File not found
    O3 - HKLM\..\Toolbar: (MediaBar) - {c2d64ff7-0ab8-4263-89c9-ea3b0f8f050c} - File not found
    O3 - HKLM\..\Toolbar: (no name) - 10 - No CLSID value found.
    FF - prefs.js..browser.search.defaultenginename: "BearShare Web Search"
    FF - prefs.js..browser.search.order.1: "BearShare Web Search"
    :reg
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ZoneLabsFirewall]
    "DisableMonitoring" = 0
    :commands
    [EMPTYTEMP]
    [EMPTYFLASH]
    [RESETHOSTS]
    [REBOOT]
    
  • Then click the Run Fix button at the top.
  • Click Image.
  • OTL may ask to reboot the machine. Please do so if asked.
  • The report should appear in Notepad after the reboot.Copy and Paste that report in your next reply.
User avatar
deltalima
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Re: Please help! Firefox not working properly.

Unread postby jillt920 » July 6th, 2011, 12:43 pm

Malwarebytes' Anti-Malware 1.51.0.1200
www.malwarebytes.org

Database version: 7030

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

7/5/2011 7:44:45 PM
mbam-log-2011-07-05 (19-44-45).txt

Scan type: Quick scan
Objects scanned: 144858
Time elapsed: 8 minute(s), 32 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 11
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{100EB1FD-D03E-47FD-81F3-EE91287F9465} (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{00A6FAF1-072E-44CF-8957-5838F569A31D} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{A7CDDCDC-BEEB-4685-A062-978F5E07CEEE} (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{A078F691-9C07-4AF2-BF43-35E79EECF8B7} (Adware.Softomate) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{25560540-9571-4D7B-9389-0F166788785A} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{3DC201FB-E9C9-499C-A11F-23C360D7C3F8} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{63D0ED2C-B45B-4458-8B3B-60C69BBBD83C} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{98D9753D-D73B-42D5-8C85-4469CDA897AB} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{9FF05104-B030-46FC-94B8-81276E4E27DF} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\RunDll32Policy\f3ScrCtr.dll (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Multimedia\WMPlayer\Schemes\f3pss (Adware.MyWebSearch) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)








All processes killed
========== PROCESSES ==========
========== OTL ==========
HKCU\SOFTWARE\Microsoft\Internet Explorer\Main\\Start Page| /E : value set successfully!
Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{5C255C8A-E604-49b4-9D64-90988571CECB}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{5C255C8A-E604-49b4-9D64-90988571CECB}\ not found.
Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{8A9D74F9-560B-4FE7-ABEB-3B2E638E5CD6}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{8A9D74F9-560B-4FE7-ABEB-3B2E638E5CD6}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AA58ED58-01DD-4d91-8333-CF10577473F7}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{AA58ED58-01DD-4d91-8333-CF10577473F7}\ not found.
Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AF69DE43-7D58-4638-B6FA-CE66B5AD205D}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{AF69DE43-7D58-4638-B6FA-CE66B5AD205D}\ not found.
Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{c2d64ff7-0ab8-4263-89c9-ea3b0f8f050c}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{c2d64ff7-0ab8-4263-89c9-ea3b0f8f050c}\ deleted successfully.
Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Toolbar\\{c2d64ff7-0ab8-4263-89c9-ea3b0f8f050c} deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{c2d64ff7-0ab8-4263-89c9-ea3b0f8f050c}\ not found.
Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Toolbar\\10 deleted successfully.
Prefs.js: "BearShare Web Search" removed from browser.search.defaultenginename
Prefs.js: "BearShare Web Search" removed from browser.search.order.1
========== REGISTRY ==========
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ZoneLabsFirewall\\"DisableMonitoring" | 0 /E : value set successfully!
========== COMMANDS ==========

[EMPTYTEMP]

User: All Users

User: Default User
->Temp folder emptied: 262144 bytes
->Temporary Internet Files folder emptied: 32902 bytes
->Flash cache emptied: 56900 bytes

User: Jill Thorpe
->Temp folder emptied: 52553265 bytes
->Temporary Internet Files folder emptied: 12404922 bytes
->Java cache emptied: 50781970 bytes
->FireFox cache emptied: 158953878 bytes
->Google Chrome cache emptied: 1905008 bytes
->Flash cache emptied: 337596 bytes

User: LocalService
->Temp folder emptied: 2048728 bytes
->Temporary Internet Files folder emptied: 15431801 bytes

User: NetworkService
->Temp folder emptied: 989880 bytes
->Temporary Internet Files folder emptied: 1336140 bytes
->Flash cache emptied: 2001 bytes

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 2577 bytes
%systemroot%\System32\dllcache .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 1402310 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temp folder emptied: 49759611 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 33170 bytes
RecycleBin emptied: 80125008 bytes

Total Files Cleaned = 409.00 mb


[EMPTYFLASH]

User: All Users

User: Default User
->Flash cache emptied: 0 bytes

User: Jill Thorpe
->Flash cache emptied: 0 bytes

User: LocalService

User: NetworkService
->Flash cache emptied: 0 bytes

Total Flash Files Cleaned = 0.00 mb

C:\WINDOWS\System32\drivers\etc\Hosts moved successfully.
HOSTS file reset successfully

OTL by OldTimer - Version 3.2.26.0 log created on 07062011_113252

Files\Folders moved on Reboot...
C:\Documents and Settings\Jill Thorpe\Local Settings\Temp\~DF494A.tmp moved successfully.
C:\Documents and Settings\Jill Thorpe\Local Settings\Application Data\Mozilla\Firefox\Profiles\f4cdm7ys.default\startupCache\startupCache.4.little moved successfully.
C:\Documents and Settings\Jill Thorpe\Local Settings\Application Data\Mozilla\Firefox\Profiles\f4cdm7ys.default\Cache\_CACHE_001_ moved successfully.
C:\Documents and Settings\Jill Thorpe\Local Settings\Application Data\Mozilla\Firefox\Profiles\f4cdm7ys.default\Cache\_CACHE_002_ moved successfully.
C:\Documents and Settings\Jill Thorpe\Local Settings\Application Data\Mozilla\Firefox\Profiles\f4cdm7ys.default\Cache\_CACHE_003_ moved successfully.
C:\Documents and Settings\Jill Thorpe\Local Settings\Application Data\Mozilla\Firefox\Profiles\f4cdm7ys.default\Cache\_CACHE_MAP_ moved successfully.
C:\Documents and Settings\Jill Thorpe\Local Settings\Application Data\Mozilla\Firefox\Profiles\f4cdm7ys.default\urlclassifier3.sqlite moved successfully.
File\Folder C:\WINDOWS\temp\ZLT01935.TMP not found!

Registry entries deleted on Reboot...
jillt920
Active Member
 
Posts: 7
Joined: June 30th, 2011, 11:29 pm

Re: Please help! Firefox not working properly.

Unread postby deltalima » July 6th, 2011, 2:51 pm

Hi jillt920,

Update Adobe Reader

  • You should Download and Install the newest version of Adobe Reader for reading pdf files.
  • Older versions may have vulnerabilities that malware can use to infect your system.
  • Go Here to download and install Adobe Reader X (10.0.3).
  • Note: remember to Uncheck Free McAfee® Security Scan Plus (optional)

Update Java Runtime

You are using an old version of Java. Sun's Java is sometimes updated in order to eliminate the exploitation of vulnerabilities in an existing version. For this reason, it's extremely important that you keep the program up to date, & also remove the older more vulnerable versions from your system. The most current version of Sun Java is: Java Runtime Environment Version 6 Update 26.
  • Download the latest version of Java Runtime Environment (JRE) 6 Here
  • Scroll down to where it says "JDK 6 Update 26 (JDK or JRE)"
  • Click the orange Download JRE button to the right
  • Select the Windows platform from the dropdown menu
  • Read the License Agreement and then check the box that says: "I agree to the Java SE Runtime Environment 6 with JavaFX License Agreement". Click on Continue.The page will refresh
  • Click on the link to download Windows Offline Installation & save the file to your desktop
  • Close any programs you may have running - especially your web browser
  • Go to Start > Settings > Control Panel, double-click on Add/Remove Programs & remove all older versions of Java
  • Check (highlight) any item with Java Runtime Environment (JRE or J2SE or Java(TM) 6) in the name
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove each Java versions
  • Reboot your computer once all Java components are removed
  • Then from your desktop double-click on jre-6u26-windows-i586-p.exe to install the newest version

Now that you are clean, please follow these steps in order to keep your computer clean and secure.

Clean up with OTL

  • Double-click OTL.exe to start the program. This will remove all the tools we used to clean your pc.
  • Close all other programs apart from OTL as this step will require a reboot
  • On the OTL main screen, press the CleanUp! button
  • Say Yes to the prompt and then allow the program to reboot your computer.

Create a new, clean System Restore point which you can use in case of future system problems:
  • Press Start >> All Programs >> Accessories >>System Tools >> System Restore
  • Select Create a restore point, then Next, type a name like All Clean then press the Create button and once it's done press Close
  • Now remove old, infected System Restore points:
  • Next click Start >> Run and type cleanmgr in the box and press OK
  • Ensure the boxes for Recycle Bin, Temporary Files and Temporary Internet Files are checked, you can choose to check other boxes if you wish but they are not required.
  • Select the More Options tab, under System Restore press Clean up... and say Yes to the prompt
  • Press OK and Yes to confirm

Update your AntiVirus Software and keep your other programs up-to-date
Update your Antivirus programs and other security products regularly to avoid new threats that could infect your system.
You can use one of these sites to check if any updates are needed for your pc.
Secunia Software Inspector
F-secure Health Check

Security Updates for Windows, Internet Explorer & Microsoft Office
Whenever a security problem in its software is found, Microsoft will usually create a patch so that after the patch is installed, attackers can't use the vulnerability to install malicious software on your PC. Keeping up with these patches will help to prevent malicious software being installed on your PC. Ensure you are registered for Windows updates via Start > right-click on My Computer > Properties > Automatic Updates tab or visit the Microsoft Update site on a regular basis.

Here are some additional utilities that will enhance your safety


Happy surfing and stay clean!
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deltalima
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Re: Please help! Firefox not working properly.

Unread postby jillt920 » July 6th, 2011, 9:14 pm

So far everything seems to be working well! Thank you so much!!
jillt920
Active Member
 
Posts: 7
Joined: June 30th, 2011, 11:29 pm

Re: Please help! Firefox not working properly.

Unread postby deltalima » July 7th, 2011, 3:28 am

You're welcome!
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