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New netbook is behaving weird

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New netbook is behaving weird

Unread postby JackSp2011 » June 23rd, 2011, 8:42 pm

I bought a netbook in January. I did not pay for the anti virus and instead downloaded a free anti virus. Since the last 2 weeks, the netbook has become very very slow. Task manager shows 9 instances of chrome running when i have only 4 tabs open. Scrolling when browsing is slow and the disk light keeps on blinking all the time. Sometimes it seems like the cursor goes to an hourglass while browsing seemingly for no reason. I did the disk clean up. Not sure if i need a defrag so soon. I havent installed too many new programs since I bought it.

The logs are below:

.
DDS (Ver_2011-06-23.01) - NTFSx86
Internet Explorer: 8.0.7600.16385
Run by hrehal at 20:10:22 on 2011-06-24
Microsoft Windows 7 Starter 6.1.7600.0.1252.1.1033.18.1013.163 [GMT -4:00]
.
AV: Microsoft Security Essentials *Enabled/Updated* {108DAC43-C256-20B7-BB05-914135DA5160}
AV: McAfee Anti-Virus and Anti-Spyware *Disabled/Updated* {86355677-4064-3EA7-ABB3-1B136EB04637}
AV: AntiVir Desktop *Enabled/Updated* {090F9C29-64CE-6C6F-379C-5901B49A85B7}
SP: Microsoft Security Essentials *Enabled/Updated* {ABEC4DA7-E46C-2F39-81B5-AA334E5D1BDD}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: AntiVir Desktop *Enabled/Updated* {B26E7DCD-42F4-63E1-0D2C-6273CF1DCF0A}
SP: McAfee Anti-Virus and Anti-Spyware *Disabled/Updated* {3D54B793-665E-3129-9103-206115370C8A}
FW: McAfee Firewall *Disabled* {BE0ED752-0A0B-3FFF-80EC-B2269063014C}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
c:\Program Files\Microsoft Security Client\Antimalware\MsMpEng.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Program Files\Avira\AntiVir Desktop\sched.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\Avira\AntiVir Desktop\avguard.exe
C:\Program Files\Launch Manager\dsiwmis.exe
C:\Program Files\Acer\Acer ePower Management\ePowerSvc.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files\Acer\Registration\GREGsvc.exe
C:\Program Files\Common Files\McAfee\SystemCore\mfevtps.exe
C:\Program Files\Symantec\Norton Online Backup\NOBuAgent.exe
C:\Program Files\Avira\AntiVir Desktop\avshadow.exe
C:\Windows\system32\conhost.exe
C:\Program Files\Acer\Acer VCM\RS_Service.exe
C:\Program Files\Microsoft Application Virtualization Client\sftvsa.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Acer\Acer Updater\UpdaterService.exe
C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exe
C:\Program Files\Microsoft Application Virtualization Client\sftlist.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Launch Manager\LManager.exe
C:\Program Files\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE
C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe
C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\Program Files\Acer\Acer ePower Management\ePowerTray.exe
C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
C:\Windows\system32\igfxsrvc.exe
c:\Program Files\Microsoft Security Client\Antimalware\NisSrv.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\Program Files\Launch Manager\LMworker.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\system32\igfxext.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\Acer\Acer ePower Management\ePowerEvent.exe
C:\Program Files\Apoint2K\ApMsgFwd.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Windows\system32\conhost.exe
C:\Windows\system32\taskmgr.exe
C:\Users\hrehal\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\hrehal\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\hrehal\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\hrehal\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\hrehal\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\hrehal\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe
C:\Windows\system32\wuauclt.exe
C:\Windows\system32\rundll32.exe
C:\Users\hrehal\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\hrehal\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\hrehal\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\hrehal\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\conhost.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://acer.msn.com
uDefault_Page_URL = hxxp://acer.msn.com
mDefault_Page_URL = hxxp://acer.msn.com
mStart Page = hxxp://acer.msn.com
uURLSearchHooks: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: McAfee Phishing Filter: {27b4851a-3207-45a2-b947-be8afe6163ab} - c:\progra~1\mcafee\msk\mskapbho.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\common files\mcafee\systemcore\ScriptSn.20101125205749.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Skype Plug-In: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
BHO: McAfee SiteAdvisor BHO: {b164e929-a1b6-4a06-b104-2cd0e90a88ff} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
TB: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
mRun: [LManager] c:\program files\launch manager\LManager.exe
mRun: [IAStorIcon] c:\program files\intel\intel(r) rapid storage technology\IAStorIcon.exe
mRun: [RtHDVCpl] c:\program files\realtek\audio\hda\RtHDVCpl.exe -s
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [Apoint] c:\program files\apoint2k\Apoint.exe
mRun: [Acer ePower Management] c:\program files\acer\acer epower management\ePowerTray.exe
mRun: [avgnt] "c:\program files\avira\antivir desktop\avgnt.exe" /min
mRun: [MSC] "c:\program files\microsoft security client\msseces.exe" -hide -runkey
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} - hxxps://harlandfs.webex.com/client/T27L ... atgpc1.cab
TCP: DhcpNameServer = 192.168.10.1
TCP: Interfaces\{3678499A-9D84-41F2-8374-A09F9E447FD0} : DhcpNameServer = 192.168.10.1
Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll
Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: igfxcui - igfxdev.dll
.
============= SERVICES / DRIVERS ===============
.
R2 avgntflt;avgntflt;c:\windows\system32\drivers\avgntflt.sys [2011-1-25 61960]
S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-13 229888]
S3 cfwids;McAfee Inc. cfwids;c:\windows\system32\drivers\cfwids.sys [2010-1-5 55840]
.
=============== Created Last 30 ================
.
2011-06-24 03:15:55 28752 ----a-w- c:\programdata\microsoft\microsoft antimalware\definition updates\{9bfdcfa7-4ac6-4614-a9db-ef55b748aca4}\MpKsl8fb6071b.sys
2011-06-24 00:14:53 28752 ----a-w- c:\programdata\microsoft\microsoft antimalware\definition updates\{9bfdcfa7-4ac6-4614-a9db-ef55b748aca4}\MpKsl1314c577.sys
2011-06-24 00:14:24 6962000 ----a-w- c:\programdata\microsoft\microsoft antimalware\definition updates\backup\mpengine.dll
2011-06-24 00:13:07 7074640 ----a-w- c:\programdata\microsoft\microsoft antimalware\definition updates\{9bfdcfa7-4ac6-4614-a9db-ef55b748aca4}\mpengine.dll
2011-06-21 22:22:34 -------- d-----w- c:\users\hrehal\appdata\roaming\Avira
2011-06-21 22:18:55 439632 ------w- c:\programdata\microsoft\microsoft antimalware\definition updates\nisbackup\gapaengine.dll
2011-06-21 22:18:48 439632 ------w- c:\programdata\microsoft\microsoft antimalware\definition updates\{a70de965-e6b9-4bff-b9d4-e9b352d119e3}\gapaengine.dll
2011-06-21 22:15:41 222080 ------w- c:\windows\system32\MpSigStub.exe
2011-06-21 22:07:29 -------- d-----w- c:\program files\Microsoft Security Client
2011-06-21 22:07:07 240008 ----a-w- c:\windows\system32\drivers\netio.sys
2011-06-17 23:24:35 -------- d-----w- c:\windows\pss
2011-06-16 01:43:29 311296 ----a-w- c:\windows\system32\drivers\srv.sys
2011-06-16 01:43:29 309760 ----a-w- c:\windows\system32\drivers\srv2.sys
2011-06-16 01:43:29 114176 ----a-w- c:\windows\system32\drivers\srvnet.sys
2011-06-16 01:43:21 1286016 ----a-w- c:\windows\system32\drivers\tcpip.sys
2011-06-16 01:43:19 338944 ----a-w- c:\windows\system32\drivers\afd.sys
2011-06-16 01:42:45 571904 ----a-w- c:\windows\system32\oleaut32.dll
2011-06-16 01:42:40 78336 ----a-w- c:\windows\system32\drivers\dfsc.sys
2011-06-16 01:42:36 740864 ----a-w- c:\windows\system32\inetcomm.dll
2011-06-16 01:42:30 161792 ----a-w- c:\windows\system32\d3d10_1.dll
2011-06-16 01:42:25 759296 ----a-w- c:\program files\common files\microsoft shared\vgx\VGX.dll
2011-06-04 04:14:49 -------- d-----w- c:\programdata\Skype Extras
2011-06-04 04:12:19 -------- d-----r- c:\program files\Skype
2011-06-03 23:03:39 -------- d-----w- c:\users\hrehal\appdata\local\ElevatedDiagnostics
2011-06-02 00:40:55 26496 ----a-w- c:\windows\system32\drivers\Diskdump.sys
.
==================== Find3M ====================
.
2011-05-28 03:00:02 1638912 ----a-w- c:\windows\system32\mshtml.tlb
2011-05-14 00:59:27 116536 ----a-w- c:\windows\system32\atashost.exe
2011-05-14 00:59:22 198968 ----a-w- c:\windows\system32\atsckernel.exe
2011-05-04 02:43:59 222720 ----a-w- c:\windows\system32\drivers\mrxsmb10.sys
2011-05-04 02:43:48 96256 ----a-w- c:\windows\system32\drivers\mrxsmb20.sys
2011-05-04 02:43:41 123392 ----a-w- c:\windows\system32\drivers\mrxsmb.sys
2011-05-03 03:50:42 0 ----a-w- c:\windows\system32\sho7271.tmp
2011-04-22 19:31:50 981504 ----a-w- c:\windows\system32\wininet.dll
2011-04-22 19:31:26 44544 ----a-w- c:\windows\system32\licmgr10.dll
2011-04-22 18:23:59 386048 ----a-w- c:\windows\system32\html.iec
2011-04-09 06:13:06 3957632 ----a-w- c:\windows\system32\ntkrnlpa.exe
2011-04-09 06:13:06 3901824 ----a-w- c:\windows\system32\ntoskrnl.exe
2011-04-09 05:56:38 123904 ----a-w- c:\windows\system32\poqexec.exe
.
============= FINISH: 20:14:43.88 ===============


Attach Log:

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2011-06-23.01)
.
Microsoft Windows 7 Starter
Boot Device: \Device\HarddiskVolume2
Install Date: 11/25/2010 8:40:45 PM
System Uptime: 6/24/2011 7:09:06 PM (1 hours ago)
.
Motherboard: Acer | | JE02_PT
Processor: Intel(R) Atom(TM) CPU N550 @ 1.50GHz | CPU | 990/667mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 220 GiB total, 188.106 GiB free.
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP22: 5/2/2011 7:11:23 AM - Windows Update
RP23: 5/9/2011 5:10:39 PM - Scheduled Checkpoint
RP24: 5/14/2011 6:39:38 AM - Windows Update
RP25: 5/14/2011 9:09:40 PM - Restore Operation
RP26: 6/2/2011 6:10:33 PM - Windows Update
RP27: 6/14/2011 10:41:55 PM - Scheduled Checkpoint
RP28: 6/17/2011 7:13:40 PM - Windows Update
RP29: 6/21/2011 6:00:24 PM - Windows Update
RP30: 6/21/2011 6:06:31 PM - Windows Update
RP31: 6/21/2011 6:16:33 PM - Windows Update
RP32: 6/22/2011 8:08:15 AM - Windows Update
RP33: 6/23/2011 7:43:21 PM - Windows Update
RP34: 6/23/2011 8:06:31 PM - Windows Update
.
==== Installed Programs ======================
.
Acer Crystal Eye webcam Ver:1.1.192.810
Acer ePower Management
Acer eRecovery Management
Acer Game Console
Acer Games
Acer Registration
Acer ScreenSaver
Acer Updater
Acer VCM
Acrobat.com
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Reader 9.1 MUI
ALPS Touch Pad Driver
Atheros Communications Inc.(R) AR81Family Gigabit/Fast Ethernet Driver
Avira AntiVir Personal - Free Antivirus
Barnes & Noble Desktop Reader
Bejeweled 2 Deluxe
Blackhawk Striker 2
Chuzzle Deluxe
CutePDF Writer 2.8
Diner Dash 2 Restaurant Rescue
Dora's Carnival Adventure
eBay Worldwide
ENE USB Card Reader Driver
eSobi v2
Farm Frenzy
FATE
Final Drive Nitro
Google Chrome
Identity Card
Insaniquarium Deluxe
Intel(R) Graphics Media Accelerator Driver
Intel(R) Rapid Storage Technology
Jewel Quest
Jewel Quest - Heritage
Jewel Quest Solitaire 2
Junk Mail filter update
Launch Manager
McAfee Internet Security Suite
Microsoft .NET Framework 4 Client Profile
Microsoft Antimalware
Microsoft Application Error Reporting
Microsoft Choice Guard
Microsoft Office 2010
Microsoft Office Click-to-Run 2010
Microsoft Office Starter 2010 - English
Microsoft Security Client
Microsoft Security Essentials
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
MSVCRT
MyWinLocker
MyWinLocker Suite
Norton Online Backup
Penguins!
Plants vs. Zombies
Polar Bowler
Realtek High Definition Audio Driver
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Shredder
Skype Toolbars
Skype™ 5.3
TextPad 5
Times Reader
Virtual Villagers 4 - The Tree of Life
WebEx
Welcome Center
Windows Live Call
Windows Live Communications Platform
Windows Live Essentials
Windows Live Mail
Windows Live Messenger
Windows Live Movie Maker
Windows Live Photo Gallery
Windows Live Sign-in Assistant
Windows Live Sync
Windows Live Upload Tool
Windows Live Writer
Yahoo! Messenger
Zuma's Revenge
Zuma Deluxe
.
==== Event Viewer Messages From Past Week ========
.
6/24/2011 7:34:20 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Wlansvc service.
6/23/2011 7:58:36 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Security Update for Microsoft Visual C++ 2008 Service Pack 1 Redistributable Package (KB2538243).
6/23/2011 7:01:15 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the ShellHWDetection service.
6/23/2011 11:15:45 PM, Error: Service Control Manager [7001] - The McAfee Anti-Spam Service service depends on the McAfee Firewall Core Service service which failed to start because of the following error: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.
6/23/2011 11:07:50 PM, Error: Service Control Manager [7006] - The ScRegSetValueExW call failed for Start with the following error: Access is denied.
6/21/2011 6:10:01 PM, Error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 0.0.0.0 Update Source: Microsoft Update Server Update Stage: Download Source Path: http://www.microsoft.com Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 0.0.0.0 Error code: 0x8024001e Error description: An unexpected problem occurred while checking for updates. For information on installing or troubleshooting updates, see Help and Support.
6/21/2011 6:10:01 PM, Error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 0.0.0.0 Update Source: Microsoft Update Server Update Stage: Download Source Path: http://www.microsoft.com Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 0.0.0.0 Error code: 0x8024001e Error description: An unexpected problem occurred while checking for updates. For information on installing or troubleshooting updates, see Help and Support.
6/21/2011 11:05:40 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Netman service.
6/19/2011 2:33:09 PM, Error: Microsoft-Windows-Time-Service [34] - The time service has detected that the system time needs to be changed by -86755 seconds. The time service will not change the system time by more than 54000 seconds. Verify that your time and time zone are correct, and that the time source time.windows.com,0x9 (ntp.m|0x9|0.0.0.0:123->64.4.10.44:123) is working properly.
6/19/2011 2:27:44 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Microsoft .NET Framework NGEN v4.0.30319_X86 service to connect.
6/17/2011 7:47:35 PM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x0000008e (0xc0000005, 0x0053006c, 0xafd29940, 0x00000000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 061711-75332-01.
.
==== End Of File ===========================
JackSp2011
Active Member
 
Posts: 3
Joined: May 31st, 2011, 11:04 pm
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Re: New netbook is behaving weird

Unread postby askey127 » June 26th, 2011, 7:35 am

Hi JackSp2011,
Sorry for the delay.
If you still need help and are not receiving it elsewhere, please proceed:

Note: you should always have ONE, and ONE ONLY antivirus running and updated on your machine.
In this case, the multiple Antivirus programs will paralyze (or ruin) the operation of the machine.

You also have too many programs starting at once for your Windows 7 edition.
------------------------------------------------
Remove Programs Using Control Panel
From Start, Control Panel, click on Uninstall a program under the Programs heading.
Right click each Entry, as follows, one by one, if it exists, choose Uninstall/Change, and give permission to Continue:

Avira AntiVir Personal - Free Antivirus
Adobe Reader 9.1 MUI
McAfee Internet Security Suite

Take extra care in answering questions posed by any Uninstaller.
-----------------------------------------------------------
REBOOT (RESTART) Your Machine
---------------------------------------------
Run a Scan with OTL
  • Download OTL to your desktop.
  • You can also download OTL from HERE
  • Right click the the icon to run it and choose "Run as administrator".. Make sure all other windows are closed to let it run uninterrupted.
  • Click Scan All Users. Also click Include 64-bit Scans if your Windows is 64-bit.
  • When the window appears, In the Standard Registry box, click All.
  • Check the boxes beside LOP Check and Purity Check.
  • Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
    • When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location
      as OTL (should be on your desktop).
    • Make sure Notepad's Format, Wordwrap is unchecked.
    • Please copy the contents of each of these files, one at a time, and post them in your next reply.
  • Use separate replies if you wish.
The Extras.txt file will only show up the very first time you run OTL.

askey127
User avatar
askey127
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Posts: 13906
Joined: April 17th, 2005, 3:25 pm
Location: New Hampshire USA

Re: New netbook is behaving weird

Unread postby askey127 » June 29th, 2011, 6:56 am

Due to Lack of Response, this topic is now closed.

If you still require help, please open a new thread in the Infected? Virus, malware, adware, ransomware, oh my! forum, include a fresh FRST log, and wait for a new helper.
User avatar
askey127
Admin/Teacher
Admin/Teacher
 
Posts: 13906
Joined: April 17th, 2005, 3:25 pm
Location: New Hampshire USA


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