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Suspected virus on my computer

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Suspected virus on my computer

Unread postby Osgeadin » June 18th, 2011, 8:25 pm

Can anyone help me? This is the report that the program made my computer:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 21:11:47, on 18/06/2011
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16421)
Boot mode: Normal

Running processes:
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Realtek\Audio\HDA\RtkNGUI.exe
C:\Program Files\Realtek\Audio\OSD\RtVOsd.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe
C:\Program Files\Hp\HP Software Update\hpwuschd2.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Hewlett-Packard\Shared\hpqToaster.exe
C:\Program Files\Hewlett-Packard\Shared\hpCaslNotification.exe
C:\Program Files\Hewlett-Packard\HP Advisor\HPAdvisor.exe
C:\Program Files\Common Files\microsoft shared\Virtualization Handler\CVH.EXE
C:\Program Files\Common Files\microsoft shared\virtualization handler\OfficeVirt.exe
C:\Program Files\Adobe\Reader 9.0\Reader\AcroRd32.exe
C:\Users\Tiago Mendes\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Tiago Mendes\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Tiago Mendes\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Tiago Mendes\Downloads\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/HPCON/3
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://search.orbitdownloader.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/HPCON/3
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://g.msn.com/HPCON/3
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: UrlSearchHook Class - {00000000-6E41-4FD3-8538-502F5495E5FC} - C:\Program Files\Ask.com\GenericAskToolbar.dll
O2 - BHO: btorbit.com - {000123B4-9B42-4900-B3F7-F4B073EFC214} - C:\Program Files\Orbitdownloader\orbitcth.dll
O2 - BHO: SuggestMeYesBHO - {0FB6A909-6086-458F-BD92-1F8EE10042A0} - C:\Program Files\AutocompletePro\AutocompletePro.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Windows Live Messenger Companion Helper - {9FDDE16B-836F-4806-AB1F-1455CBEFF289} - C:\Program Files\Windows Live\Companion\companioncore.dll
O2 - BHO: Bing Bar BHO - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files\MSN Toolbar\Platform\6.3.2322.0\npwinext.dll
O2 - BHO: Ask Toolbar BHO - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files\Ask.com\GenericAskToolbar.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O3 - Toolbar: VDownloader Toolbar - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files\Ask.com\GenericAskToolbar.dll
O3 - Toolbar: Grab Pro - {C55BBCD6-41AD-48AD-9953-3609C48EACC7} - C:\Program Files\Orbitdownloader\GrabPro.dll
O3 - Toolbar: @C:\Program Files\MSN Toolbar\Platform\6.3.2322.0\npwinext.dll,-100 - {8dcb7100-df86-4384-8842-8fa844297b3f} - C:\Program Files\MSN Toolbar\Platform\6.3.2322.0\npwinext.dll
O4 - HKLM\..\Run: [SynTPEnh] %ProgramFiles%\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [RTHDVCPL] C:\Program Files\Realtek\Audio\HDA\RtkNGUI.exe -s
O4 - HKLM\..\Run: [RtkOSD] C:\Program Files\Realtek\Audio\OSD\RtVOsd.exe
O4 - HKLM\..\Run: [HP Quick Launch] C:\Program Files\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [WirelessAssistant] C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir Desktop\avgnt.exe" /min
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKCU\..\Run: [HPAdvisorDock] C:\Program Files\Hewlett-Packard\HP Advisor\Dock\HPAdvisorDock.exe
O4 - HKCU\..\Run: [LightScribe Control Panel] C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe -hidden
O4 - HKCU\..\Run: [Google Update] "C:\Users\Tiago Mendes\AppData\Local\Google\Update\GoogleUpdate.exe" /c
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKUS\S-1-5-18\..\RunOnce: [] (User 'SISTEMA')
O4 - HKUS\.DEFAULT\..\RunOnce: [] (User 'Default user')
O8 - Extra context menu item: &Download by Orbit - res://C:\Program Files\Orbitdownloader\orbitmxt.dll/201
O8 - Extra context menu item: &Grab video by Orbit - res://C:\Program Files\Orbitdownloader\orbitmxt.dll/204
O8 - Extra context menu item: Do&wnload selected by Orbit - res://C:\Program Files\Orbitdownloader\orbitmxt.dll/203
O8 - Extra context menu item: Down&load all by Orbit - res://C:\Program Files\Orbitdownloader\orbitmxt.dll/202
O8 - Extra context menu item: Enviar imagem para Dispositivo &Bluetooth... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O8 - Extra context menu item: Enviar página para Dispositivo &Bluetooth ... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: @C:\Program Files\Windows Live\Companion\companionlang.dll,-600 - {0000036B-C524-4050-81A0-243669A86B9F} - C:\Program Files\Windows Live\Companion\companioncore.dll
O9 - Extra button: @C:\Program Files\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: @C:\Program Files\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: @C:\Program Files\WIDCOMM\Bluetooth Software\btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @C:\Program Files\WIDCOMM\Bluetooth Software\btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O10 - Unknown file in Winsock LSP: c:\program files\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\microsoft shared\windows live\wlidnsp.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O17 - HKLM\System\CCS\Services\Tcpip\..\{8139A805-ED39-4B4E-ABA1-52AC3217F443}: NameServer =,
O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
O23 - Service: Andrea RT Filters Service (AERTFilters) - Andrea Electronics Corporation - C:\Program Files\Realtek\Audio\HDA\AERTSrv.exe
O23 - Service: Avira AntiVir Programador (AntiVirSchedulerService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\sched.exe
O23 - Service: Avira AntiVir Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\avguard.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\btwdins.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Serviço do Google Update (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: HP Health Check Service - Hewlett-Packard Company - C:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
O23 - Service: HP Quick Synchronization Service (HPDrvMntSvc.exe) - Hewlett-Packard Company - C:\Program Files\Hewlett-Packard\Shared\HPDrvMntSvc.exe
O23 - Service: HP Software Framework Service (hpqwmiex) - Hewlett-Packard Company - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: HPWMISVC - Unknown owner - C:\Program Files\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: Intel(R) Management and Security Application Local Management Service (LMS) - Intel Corporation - C:\Program Files\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared files\RichVideo.exe
O23 - Service: Intel(R) Management & Security Application User Notification Service (UNS) - Intel Corporation - C:\Program Files\Intel\Intel(R) Management Engine Components\UNS\UNS.exe
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe

End of file - 10787 bytes
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Re: Suspected virus on my computer

Unread postby MWR 3 day Mod » June 22nd, 2011, 7:26 pm


We are sorry to see your topic is over three days old and no one has yet been able to respond and offer help.

If you still require assistance, please post a link to your topic in our Waiting for help with malware removal? forum, and our staff will make an effort to assist you as promptly as possible. Only post a LINK to this topic, DO NOT post your DDS log!

Please do not reply to this topic.

If you haven't posted within two days in the "Waiting for help with malware removal?" forum, we will assume you have been able to get assistance in other ways and this topic will be closed.
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Re: Suspected virus on my computer

Unread postby askey127 » June 24th, 2011, 9:27 pm

Hi Osgeadin,
Sorry for the delay.
If you still need help, and are not receiving it elsewhere, please proceed as follows:
Run a Scan with OTL
  • Download OTL and save to your desktop.
  • Right click the the icon to run it and choose "Run as administrator".. Make sure all other windows are closed to let it run uninterrupted.
  • Click Scan All Users. Also click Include 64-bit Scans if your Windows is 64-bit.
  • When the window appears, In the Standard Registry box, click All.
  • Check the boxes beside LOP Check and Purity Check.
  • Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
    • When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location
      as OTL (should be on your desktop).
    • Make sure Notepad's Format, Wordwrap is unchecked.
    • Please copy the contents of each of these files, one at a time, and post them in your next reply.
  • Use separate replies if you wish.
Update and Scan with Antivir
Right click the red umbrella icon and choose Start Antivir.
When the window comes up click Start Update.
When the update is complete, click on Scan System Now.
This full scan could take a hour or more.
It will ask what to do with any item it finds.
IMPORTANT >> tell it to DELETE or QUARANTINE any items it finds.
Get Last Avira Report
Right click the red umbrella icon in the system tray and click Start Antivir
In the left pane, click Overview, then click Reports
There wil be reports titled Update and reports titled Scan. Find the most recent report in the list titled Scan
Click on the Report File button, or Right click the report and choose Display Report.
The report contents will come up in Notepad. Highlight the entire report (Ctrl+A) and copy to the clipboard (Ctrl+C).
Paste the contents (Ctrl+V) into your next reply.
So, In Your Reply, we will be looking for the following :
The contents of:
  • OTL.txt
  • Extras.txt
  • Avira Antivir Log
Please feel free to use separate replies.
The Extras.txt file will only show up the very first time you run OTL.
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Re: Suspected virus on my computer

Unread postby askey127 » June 27th, 2011, 8:33 pm

Due to Lack of Response, this topic is now closed.

If you still require help, please open a new thread in the Infected? Virus, malware, adware, ransomware, oh my! forum, include a fresh FRST log, and wait for a new helper.
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