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INFESTED WITH BANDOO/SEARCHQU

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Re: INFESTED WITH BANDOO/SEARCHQU

Unread postby Gary R » July 5th, 2011, 8:36 am

You're welcome :)

OK, for the Updates problems talk to Microsoft ..... https://support.microsoft.com/oas/defau ... ct=1&sd=gn

For the Event Viewer problem, the best place would probably be in one of the Windows Vista "general help" forums. Below are links to a few (in no order of preference) where the quality of help is usually good ....

http://forums.whatthetech.com/index.php?showforum=119
http://www.geekstogo.com/forum/forum/79 ... windows-7/
http://www.bleepingcomputer.com/forums/forum72.html
http://www.techsupportforum.com/forums/ ... .php?f=217

As for removing the programs we've used to clean your machine of malware ......

Let's clear out OTL and the files and folders it created.
  • Double click OTL.exe to launch the programme. This will also remove TDSSKiller, SystemLook, and GMER (except for the random named file on your desktop).
  • Click on the CleanUp! button.
  • OTL will download a list from the Internet, if your firewall or other defensive programmes alerts you, allow it access.
  • You will be prompted to allow the clean up procedure, click Yes
  • When finished exit out of OTL
  • Now delete OTL.exe (if still present).

Next

To remove ERUNT use Control Panel > Prgrams > Uninstall a program

Next

Delete ....
Reset_Reregister_Windows_Update_Components.bat
The random named GMER file on your Desktop.


As far as I can see, your computer looks clear of infection now.

Please read the article below which will give you a few suggestions for how to minimise your chances of getting another infection.

If your computer is running slowly after your clean up, please read.
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Gary R
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Re: INFESTED WITH BANDOO/SEARCHQU

Unread postby Gary R » July 7th, 2011, 1:44 am

As your problems appear to have been resolved, this topic is now closed.

We are pleased we could help you resolve your computer's malware issues.

If you would like to make a comment or leave a compliment regarding the help you have received, please see Feedback for Our Helpers - Say "Thanks" Here.
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Gary R
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Posts: 21872
Joined: June 28th, 2005, 11:36 am
Location: Yorkshire

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