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Virus - redirect and router reset

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Re: Virus - redirect and router reset

Unread postby Cypher » June 20th, 2011, 2:10 pm

Hi jharbar.
Good work so far :thumbup:
We need to do a couple of updates, then i would like you to run another scan to check for leftovers.

Java SE Runtime Environment (JRE).

Please download from HERE
  • Find Java SE Runtime Environment (JRE) 6 Update 26.
  • Click the Download JRE button to the right.
  • Choose the correct Platform and Multi-language. Next, check the box that says I agree to the Java SE Runtime Environment 6 License Agreement.
  • Click the Continue button.
  • Click on the filename under Windows Offline Installation and save it to your desktop.
  • Close all active windows.
  • Install the program.
  • Note: remember to Uncheck Free McAfee® Security Scan Plus (optional)

Next.

Update Adobe Reader

  • You should Download and Install the newest version of Adobe Reader for reading pdf files.
  • Older versions may have vulnerabilities that malware can use to infect your system.
  • Go Here to download and install Adobe Reader X (10.0.1).
  • Note: remember to Uncheck Free McAfee® Security Scan Plus (optional)

Next.

Please download ATF Cleaner to your desktop.

  • Double-click ATF-Cleaner.exe to run the program.
  • Under Main choose: Select All
  • Click the Empty Selected button.
If you use Firefox browser
  • Click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
  • NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browser
  • Click Opera at the top and choose: Select All
  • Click the Empty Selected button.
  • NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.
For Technical Support, double-click the e-mail address located at the bottom of each menu.

Next.

ESET online scannner

Note: You can use either Internet Explorer or Mozilla FireFox for this scan.

Note: If you are using Windows Vista or Windows 7, open your browser by right-clicking on its icon and select 'Run as administrator' to perform this scan.
  • First please Disable any Antivirus you have active, as shown in This topic.
  • Note: Don't forget to re-enable it after the scan.
  • Next hold down Control then click on the following link to open a new window to ESET online scannner
  • Then click on Run ESET Online Scanner
    Note: If using Mozilla Firefox you will need to download esetsmartinstaller_enu.exe when prompted then double click on it to install.
    All of the below instructions are compatible with either Internet Explorer or Mozilla FireFox.
  • Select the option YES, I accept the Terms of Use then click on Start.
  • When prompted allow the Add-On/Active X to install.
  • Make sure that the option Remove found threats is NOT checked, and the option Scan archives is checked.
  • Now click on Advanced Settings and select the following:
    • Scan for potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth Technology
  • Now click on Start.
  • The virus signature database... will begin to download. Be patient this make take some time depending on the speed of your Internet Connection.
  • When completed the Online Scan will begin automatically.
  • Do not touch either the Mouse or keyboard during the scan otherwise it may stall.
  • When completed select Uninstall application on close if you so wish, make sure you copy the logfile first!
  • Now click on Finish.
  • Use notepad to open the logfile located at C:\Program Files\ESET\EsetOnlineScanner\log.txt.
  • Copy and paste that log as a reply to this topic.


Logs/Information to Post in your Next Reply

  • ESET log.
  • Please give me an update on your computers performance.
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Re: Virus - redirect and router reset

Unread postby jharbar » June 20th, 2011, 2:38 pm

Hi Cypher:

I will do the updates next time on the computer, and run the follow up tests; however it might not be until wed. or thursday, as I have personal matters to attend to. I will post the results in due time, thanks.
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Re: Virus - redirect and router reset

Unread postby Cypher » June 20th, 2011, 2:40 pm

Hi.
No problem post the ESET log when ready :)
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Re: Virus - redirect and router reset

Unread postby Cypher » June 23rd, 2011, 7:09 am

Hi jharbar.
  • Do you still need help?
  • Do you need more time?
  • Are you having problems following my instructions?
  • According to Malware Removal's latest policy, topics can be closed after 3 days without a response.
  • If you do not reply within the next 24 hours, this topic will be closed.
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Re: Virus - redirect and router reset

Unread postby jharbar » June 23rd, 2011, 11:18 am

Hello Cypher,

Thanks for the patience. Did the updates, and here is the ESET log:

ESETSmartInstaller@High as downloader log:
all ok
# version=7
# OnlineScannerApp.exe=1.0.0.1
# OnlineScanner.ocx=1.0.0.6427
# api_version=3.0.2
# EOSSerial=caac24699c455b4d9acefff1ec8d4655
# end=finished
# remove_checked=false
# archives_checked=true
# unwanted_checked=true
# unsafe_checked=false
# antistealth_checked=true
# utc_time=2011-06-23 03:08:27
# local_time=2011-06-23 11:08:27 (-0500, Eastern Daylight Time)
# country="United States"
# lang=1033
# osver=5.1.2600 NT Service Pack 3
# compatibility_mode=512 16777215 100 0 0 0 0 0
# compatibility_mode=1024 16777215 100 0 2171583 2171583 0 0
# compatibility_mode=8192 67108863 100 0 0 0 0 0
# scanned=39621
# found=1
# cleaned=0
# scan_time=4803
C:\System Volume Information\_restore{C6295DF1-A16E-425B-8FF5-E63E82CB5837}\RP108\A0025646.sys Win32/Olmasco.E trojan (unable to clean) 00000000000000000000000000000000 I


- computer performance is fairly good. Haven't noticed many problems. The computer still runs somewhat slowly, but that may be due to not defragging for a while? I believe the router reset itself once, but am not sure as I was away from the computer during a download that had to be restarted - so the download either timed out or the router reset. I'll await your instructions. Thanks.
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Posts: 15
Joined: June 4th, 2011, 3:12 pm

Re: Virus - redirect and router reset

Unread postby jharbar » June 23rd, 2011, 11:46 am

router continues to jam up/reset.
jharbar
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Joined: June 4th, 2011, 3:12 pm

Re: Virus - redirect and router reset

Unread postby Cypher » June 23rd, 2011, 12:06 pm

Hi jharbar.
Thanks for the patience.

No problem you're welcome.
Delete both of the below then you are good to go.
C:\Documents and Settings\Owner\Application Data\somototoolbar
C:\Documents and Settings\Owner\Application Data\BitTorrent

With regards to the below i can direct you to a tech forum if you wish, they could better advise you than myself.
router continues to jam up/reset.

Your latest set of logs appear to be clean!
This is my general post for when your logs show no more signs of malware.

Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:

Time for some housekeeping
  • Click on Start >> Run...
  • Now type in ComboFix /Uninstall into the box and click OK.
  • Note the space between the X and the /Uninstall, it needs to be there.
    Image
The above procedure will reset your System Restore and clear out the backups and quarantines created during the course of this fix.

Next

Clean up with OTM

  • Double-click OTM.exe to start the program, This tool will remove all the tools we used to clean your pc.
  • Close all other programs apart from OTMoveIt3 as this step will require a reboot
  • On the OTM main screen, press the CleanUp! button
  • Say Yes to the prompt and then allow the program to reboot your computer.

You can now delete any tools we used if they remain on your Desktop.

Protection Programs
Don't forget to re-enable any protection programs we disabled during your fix.

Here are some free programs I recommend that could help you improve your computer's security.

Install SpywareBlaster
Download and install Javacools SpywareBlaster from Here
SpywareBlaster adds a list of ActiveX controls, tracking cookies and sites which will be blocked in either Internet Explorer or Firefox browsers. You need to manually check for updates regularly.

Install SiteAdvisor
SiteAdvisor is a toolbar for Microsoft Internet Explorer and Mozilla Firefox which alerts you if you're about to enter a potentially dangerous website.
You can find more information and download it from Here

Install WinPatrol
As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
For more information, please visit HERE

MVPS Hosts

Install MVPS Hosts File From Here
The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer.
You can Find the Tutorial HERE

Update your Antivirus programs and other security products regularly to avoid new threats that could infect your system.
You can use one of these sites to check if any updates are needed for your pc.
Secunia Software Inspector
F-secure Health Check

Visit Microsoft often to get the latest updates for your computer
You can do that HERE

Read some information HERE On how to prevent Malware

I would be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can be closed.

Safe surfing!
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Re: Virus - redirect and router reset

Unread postby jharbar » June 23rd, 2011, 12:50 pm

Thanks for all the help Cypher. I truly appreciate the time you've given. If you could pass along a good tech forum, that would be great. Thanks.
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Posts: 15
Joined: June 4th, 2011, 3:12 pm

Re: Virus - redirect and router reset

Unread postby Cypher » June 23rd, 2011, 1:26 pm

Hi jharbar.
Thanks for all the help Cypher. I truly appreciate the time you've given.

You're most welcome :)
If you could pass along a good tech forum, that would be great

Here are some excellent Tech sites (in no particular order) that may be able to help with your problem:


Any other questions?
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Re: Virus - redirect and router reset

Unread postby jharbar » June 23rd, 2011, 2:00 pm

No more questions - the thread can be closed.

Thanks again.
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Posts: 15
Joined: June 4th, 2011, 3:12 pm

Re: Virus - redirect and router reset

Unread postby Cypher » June 23rd, 2011, 2:19 pm

As this issue appears to be resolved, this topic is now closed.

We are pleased we could help you resolve your computer's malware issues.

If you would like to make a comment or leave a compliment regarding the help you have received, please see Feedback for Our Helpers - Say "Thanks" Here.
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