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Internet slow, diverting, and crashing

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Internet slow, diverting, and crashing

Unread postby malark » June 1st, 2011, 11:12 pm

Hi,

The Internet on my computer has been slowing down, diverting to other sites, and crashing (Firefox and Explorer). I've run several Malware Bytes and Avast scans which have turned up infected files, which I've deleted, but there seem to be additional infected files with each scan. I'm posting my dds logs below. I'd really appreciate any help. Thanks!

M


.
DDS (Ver_11-05-19.01) - NTFSx86
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_23
Run by Mark at 9:14:51 on 2011-05-30
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1022.438 [GMT -4:00]
.
AV: avast! Antivirus *Enabled/Updated* {7591DB91-41F0-48A3-B128-1A293FD8233D}
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
svchost.exe
svchost.exe
C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\Program Files\Intel\Wireless\Bin\EOUWiz.exe
C:\Program Files\sony\Wireless adapter\ZDWLan.EXE
C:\Program Files\AutoInstall\ZD1211B_Auto_Install_CD_Only_Gen_0ACE20FF\AutoEJCD.EXE
C:\PROGRA~1\ALWILS~1\Avast5\avastUI.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Cisco\Cisco NAC Agent\NACAgentUI.exe
C:\Program Files\Common Files\Spigot\Search Settings\SearchSettings.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
C:\Program Files\Seagate\Seagate Dashboard\MemeoDashboard.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\Memeo\AutoBackup\InstantBackup.exe
C:\WINDOWS\system32\brsvc01a.exe
C:\WINDOWS\system32\brss01a.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Application Updater\ApplicationUpdater.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Memeo\AutoBackup\MemeoBackgroundService.exe
C:\Program Files\Cisco\Cisco NAC Agent\NACAgent.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\Seagate\Seagate Dashboard\SeagateDashboardService.exe
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\Program Files\Amazon\Amazon Unbox Video\ADVWindowsClientService.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\PROGRA~1\Intel\Wireless\Bin\Dot1XCfg.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Mark\My Documents\Downloads\dds.scr
C:\WINDOWS\system32\WSCRIPT.exe
.
============== Pseudo HJT Report ===============
.
uSearch Page = hxxp://www.google.com
uSearch Bar = hxxp://www.google.com/ie
uDefault_Search_URL = hxxp://www.google.com/ie
uInternet Settings,ProxyOverride = *.local
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: Skype Plug-In: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [Google Update] "c:\documents and settings\mark\local settings\application data\google\update\GoogleUpdate.exe" /c
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [Apoint] c:\program files\apoint\Apoint.exe
mRun: [IntelZeroConfig] "c:\program files\intel\wireless\bin\ZCfgSvc.exe"
mRun: [IntelWireless] "c:\program files\intel\wireless\bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
mRun: [EOUApp] "c:\program files\intel\wireless\bin\EOUWiz.exe"
mRun: [Wireless Adapter Manager] c:\program files\sony\wireless adapter\ZDWLan.EXE -minisize
mRun: [AutoEJCD_0ACE20FF] c:\program files\autoinstall\zd1211b_auto_install_cd_only_gen_0ace20ff\AutoEJCD.EXE /VID=0ACE /PID=20FF
mRun: [avast5] c:\progra~1\alwils~1\avast5\avastUI.exe /nogui
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [Seagate Dashboard] c:\program files\seagate\seagate dashboard\MemeoLauncher.exe --silent --no_ui
mRun: [Memeo Instant Backup] c:\program files\memeo\autobackup\MemeoLauncher2.exe --silent --no_ui
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [NACAgentUI] c:\program files\cisco\cisco nac agent\NACAgentUI.exe
mRun: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
mRun: [<NO NAME>]
mRun: [SearchSettings] "c:\program files\common files\spigot\search settings\SearchSettings.exe"
StartupFolder: c:\docume~1\mark\startm~1\programs\startup\onenot~1.lnk - c:\program files\microsoft office\office12\ONENOTEM.EXE
StartupFolder: c:\docume~1\mark\startm~1\programs\startup\seagat~1.lnk - c:\documents and settings\mark\application data\leadertech\powerregister\Seagate Product Registration.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\amazon~1.lnk - c:\program files\amazon\amazon unbox video\ADVWindowsClientSystemTray.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\interv~1.lnk - c:\program files\intervideo\common\bin\WinCinemaMgr.exe
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/windowsupda ... 4553072828
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
DPF: {CAFEEFAC-0015-0000-0022-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinsta ... s-i586.cab
DPF: {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\documents and settings\mark\application data\mozilla\firefox\profiles\fkxvicdg.default\
FF - prefs.js: browser.startup.homepage - www.google.com
FF - prefs.js: keyword.URL - hxxp://search.yahoo.com/search?fr=green ... =302398&p=
FF - prefs.js: network.proxy.type - 0
FF - component: c:\program files\common files\spigot\wtxpcom\components\WidgiToolbarFF.dll
FF - component: c:\program files\mozilla firefox\extensions\{ab2ce124-6272-4b12-94a9-7303c7397bd1}\components\SkypeFfComponent.dll
FF - plugin: c:\documents and settings\mark\application data\mozilla\plugins\npgoogletalk.dll
FF - plugin: c:\documents and settings\mark\application data\mozilla\plugins\npgtpo3dautoplugin.dll
FF - plugin: c:\documents and settings\mark\local settings\application data\google\update\1.3.21.53\npGoogleUpdate3.dll
FF - plugin: c:\program files\google\picasa3\npPicasa3.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Skype extension: {AB2CE124-6272-4b12-94A9-7303C7397BD1} - c:\program files\mozilla firefox\extensions\{AB2CE124-6272-4b12-94A9-7303C7397BD1}
FF - Ext: Java Console: {CAFEEFAC-0015-0000-0022-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0015-0000-0022-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA}
FF - Ext: Java Quick Starter: jqs@sun.com - c:\program files\java\jre6\lib\deploy\jqs\ff
.
============= SERVICES / DRIVERS ===============
.
R1 aswSP;aswSP;c:\windows\system32\drivers\aswSP.sys [2010-9-19 294608]
R2 Application Updater;Application Updater;c:\program files\application updater\ApplicationUpdater.exe [2011-5-6 393112]
R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2010-9-19 17744]
R2 avast! Antivirus;avast! Antivirus;c:\program files\alwil software\avast5\AvastSvc.exe [2010-9-19 40384]
R2 MemeoBackgroundService;MemeoBackgroundService;c:\program files\memeo\autobackup\MemeoBackgroundService.exe [2010-7-8 25824]
R2 NACAgent;Cisco NAC Agent;c:\program files\cisco\cisco nac agent\NACAgent.exe [2011-1-6 1104608]
R2 SeagateDashboardService;Seagate Dashboard Service;c:\program files\seagate\seagate dashboard\SeagateDashboardService.exe [2010-7-6 14088]
R3 SPI;Sony Programmable I/O Control Device;c:\windows\system32\drivers\SonyPI.sys [2010-8-14 37040]
R3 ti21sony;ti21sony;c:\windows\system32\drivers\ti21sony.sys [2010-9-14 226304]
S3 RMWPService;RMWPService;c:\program files\reference manager 12\webpublisher\thirdparty\apache2\bin\RMWP_Apache_Admin.exe [2004-1-28 20537]
.
=============== Created Last 30 ================
.
2011-05-29 13:10:43 -------- d-----w- c:\documents and settings\mark\application data\Search Settings
2011-05-29 13:10:39 -------- d-----w- c:\program files\pdfforge Toolbar
2011-05-29 13:10:39 -------- d-----w- c:\program files\common files\Spigot
2011-05-29 13:10:39 -------- d-----w- c:\program files\Application Updater
.
==================== Find3M ====================
.
2011-04-13 22:40:10 4284416 ----a-w- c:\windows\system32\GPhotos.scr
.
=================== ROOTKIT ====================
.
Stealth MBR rootkit/Mebroot/Sinowal/TDL4 detector 0.4.2 by Gmer, http://www.gmer.net
Windows 5.1.2600 Disk: ST9120821AS rev.3.14 -> Harddisk0\DR0 -> \Device\Ide\IdeDeviceP1T0L0-e
.
device: opened successfully
user: MBR read successfully
.
Disk trace:
called modules: ntkrnlpa.exe CLASSPNP.SYS disk.sys ACPI.sys hal.dll >>UNKNOWN [0x86E844D0]<<
_asm { PUSH EBP; MOV EBP, ESP; PUSH ECX; MOV EAX, [EBP+0x8]; CMP EAX, [0x86e8a7f0]; MOV EAX, [0x86e8a86c]; PUSH EBX; PUSH ESI; MOV ESI, [EBP+0xc]; MOV EBX, [ESI+0x60]; PUSH EDI; JNZ 0x20; MOV [EBP+0x8], EAX; }
1 ntkrnlpa!IofCallDriver[0x804EF1A6] -> \Device\Harddisk0\DR0[0x86F56AB8]
3 CLASSPNP[0xF7582FD7] -> ntkrnlpa!IofCallDriver[0x804EF1A6] -> \Device\0000007f[0x86F5A9E8]
5 ACPI[0xF73E9620] -> ntkrnlpa!IofCallDriver[0x804EF1A6] -> [0x86E9B940]
\Driver\atapi[0x86E97970] -> IRP_MJ_CREATE -> 0x86E844D0
error: Read A device attached to the system is not functioning.
kernel: MBR read successfully
_asm { XOR AX, AX; MOV SS, AX; MOV SP, 0x7c00; STI ; PUSH AX; POP ES; PUSH AX; POP DS; CLD ; MOV SI, 0x7c1b; MOV DI, 0x61b; PUSH AX; PUSH DI; MOV CX, 0x1e5; REP MOVSB ; RETF ; MOV BP, 0x7be; MOV CL, 0x4; CMP [BP+0x0], CH; JL 0x2e; JNZ 0x3a; }
detected disk devices:
detected hooks:
\Driver\atapi DriverStartIo -> 0x86E8431B
user & kernel MBR OK
Warning: possible TDL3 rootkit infection !
.
============= FINISH: 9:16:32.84 ===============


.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_11-05-19.01)
.
Microsoft Windows XP Professional
Boot Device: \Device\HarddiskVolume1
Install Date: 8/15/2010 12:43:51 PM
System Uptime: 5/30/2011 8:48:47 AM (1 hours ago)
.
Motherboard: Sony Corporation | | VAIO
Processor: Genuine Intel(R) CPU T2400 @ 1.83GHz | N/A | 989/166mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 112 GiB total, 22.114 GiB free.
D: is CDROM ()
G: is Removable
H: is Removable
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP153: 3/2/2011 11:33:07 AM - System Checkpoint
RP154: 3/4/2011 3:48:16 AM - Removed Times Reader
RP155: 3/5/2011 7:13:58 AM - System Checkpoint
RP156: 3/6/2011 7:44:36 AM - System Checkpoint
RP157: 3/6/2011 1:49:51 PM - Installed Amazon Unbox Video
RP158: 3/8/2011 2:19:58 PM - Installed Amazon Unbox Video
RP159: 3/9/2011 2:34:30 AM - Installed Amazon Unbox Video
RP160: 3/9/2011 2:36:24 AM - Installed Windows Media Format 11 SDK KB939209.
RP161: 3/11/2011 11:35:02 AM - System Checkpoint
RP162: 3/15/2011 12:26:42 PM - Removed Times Reader
RP163: 3/17/2011 6:24:15 PM - System Checkpoint
RP164: 3/23/2011 10:05:29 AM - System Checkpoint
RP165: 3/25/2011 11:40:34 AM - Software Distribution Service 3.0
RP166: 3/27/2011 12:12:04 AM - System Checkpoint
RP167: 3/28/2011 8:02:18 AM - System Checkpoint
RP168: 3/29/2011 2:16:52 PM - System Checkpoint
RP169: 3/30/2011 3:44:20 PM - System Checkpoint
RP170: 4/1/2011 8:32:25 AM - System Checkpoint
RP171: 4/2/2011 1:45:12 PM - System Checkpoint
RP172: 4/3/2011 6:27:43 PM - System Checkpoint
RP173: 4/4/2011 5:54:44 PM - Removed Cisco NAC Agent .
RP174: 4/4/2011 5:56:16 PM - Installed Cisco NAC Agent .
RP175: 4/5/2011 1:51:49 AM - Software Distribution Service 3.0
RP176: 4/6/2011 10:14:25 PM - System Checkpoint
RP177: 4/7/2011 10:44:59 PM - System Checkpoint
RP178: 4/9/2011 12:57:12 PM - System Checkpoint
RP179: 4/11/2011 8:41:22 AM - System Checkpoint
RP180: 4/12/2011 11:50:02 AM - System Checkpoint
RP181: 4/13/2011 12:18:20 PM - System Checkpoint
RP182: 4/14/2011 12:41:33 PM - System Checkpoint
RP183: 4/16/2011 2:06:42 AM - System Checkpoint
RP184: 4/17/2011 10:32:43 AM - System Checkpoint
RP185: 4/18/2011 1:08:05 PM - System Checkpoint
RP186: 4/22/2011 12:14:26 AM - System Checkpoint
RP187: 4/23/2011 7:07:21 AM - System Checkpoint
RP188: 4/25/2011 11:36:54 PM - System Checkpoint
RP189: 4/27/2011 11:17:47 AM - System Checkpoint
RP190: 4/28/2011 1:15:39 PM - System Checkpoint
RP191: 4/29/2011 2:00:40 PM - System Checkpoint
RP192: 5/1/2011 7:47:06 AM - System Checkpoint
RP193: 5/2/2011 8:44:04 AM - System Checkpoint
RP194: 5/3/2011 5:55:53 AM - Software Distribution Service 3.0
RP195: 5/4/2011 11:32:19 AM - System Checkpoint
RP196: 5/5/2011 1:15:07 PM - System Checkpoint
RP197: 5/6/2011 7:06:48 PM - System Checkpoint
RP198: 5/7/2011 9:43:34 PM - System Checkpoint
RP199: 5/9/2011 12:04:28 AM - System Checkpoint
RP200: 5/12/2011 8:54:12 AM - System Checkpoint
RP201: 5/16/2011 1:59:29 AM - System Checkpoint
RP202: 5/19/2011 9:46:20 AM - System Checkpoint
RP203: 5/21/2011 1:33:40 AM - System Checkpoint
RP204: 5/23/2011 2:50:41 PM - System Checkpoint
RP205: 5/24/2011 4:34:01 PM - System Checkpoint
RP206: 5/25/2011 8:19:27 PM - System Checkpoint
RP207: 5/26/2011 11:53:12 PM - System Checkpoint
RP208: 5/28/2011 1:54:41 AM - System Checkpoint
RP209: 5/29/2011 3:04:04 AM - System Checkpoint
RP210: 5/30/2011 4:06:30 AM - System Checkpoint
.
==== Installed Programs ======================
.
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader 9.3.4
Amazon Unbox Video
Apple Application Support
Apple Mobile Device Support
Apple Software Update
avast! Free Antivirus
Bonjour
Cisco NAC Agent
Coeus 4.4.2 - coeprod
Google Talk Plugin
GroupWise
HDAUDIO SoftV92 Data Fax Modem with SmartCP
High Definition Audio Driver Package - KB835221
Hotfix for Windows Media Format 11 SDK (KB939209)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB981793)
Intel(R) PROSet/Wireless Software
InterVideo XPack (DVD Only)
ISI ResearchSoft - Export Helper
iTunes
J2SE Runtime Environment 5.0 Update 22
Java Auto Updater
Java DB 10.5.3.0
Java(TM) 6 Update 23
Java(TM) SE Development Kit 6 Update 23
Malwarebytes' Anti-Malware
mCore
mDriver
mDrWiFi
Memeo Instant Backup
Memeo Send
mEoU
mHelp
Microsoft .NET Framework 2.0
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office 2007 Primary Interop Assemblies
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Enterprise 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office Groove MUI (English) 2007
Microsoft Office Groove Setup Metadata MUI (English) 2007
Microsoft Office InfoPath MUI (English) 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Project MUI (English) 2007
Microsoft Office Project Professional 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Silverlight
Microsoft Software Update for Web Folders (English) 12
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft WSE 3.0 Runtime
mIWA
mLogView
mMHouse
Mozilla Firefox (3.6.10)
mPfMgr
mPfWiz
mProSafe
MSXML 4.0 SP2 (KB941833)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
mWlsSafe
mXML
mZConfig
NVIDIA Drivers
PDFCreator
pdfforge Toolbar v4.4
Picasa 3
PS - Power and Sample Size Calculation
QuickTime
Reference Manager 11.0.1
Reference Manager 12 Professional Edition
Seagate Dashboard
Security Update for Windows Internet Explorer 7 (KB2183461)
Security Update for Windows Internet Explorer 7 (KB982381)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player (KB975558)
Security Update for Windows Media Player (KB978695)
Security Update for Windows Media Player (KB979402)
Security Update for Windows XP (KB2079403)
Security Update for Windows XP (KB2115168)
Security Update for Windows XP (KB2121546)
Security Update for Windows XP (KB2160329)
Security Update for Windows XP (KB2183461)
Security Update for Windows XP (KB2229593)
Security Update for Windows XP (KB2259922)
Security Update for Windows XP (KB2286198)
Security Update for Windows XP (KB2347290)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923789)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB971961)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB975560)
Security Update for Windows XP (KB975562)
Security Update for Windows XP (KB975713)
Security Update for Windows XP (KB977816)
Security Update for Windows XP (KB977914)
Security Update for Windows XP (KB978037)
Security Update for Windows XP (KB978338)
Security Update for Windows XP (KB978542)
Security Update for Windows XP (KB978601)
Security Update for Windows XP (KB978706)
Security Update for Windows XP (KB979309)
Security Update for Windows XP (KB979482)
Security Update for Windows XP (KB980195)
Security Update for Windows XP (KB980218)
Security Update for Windows XP (KB980232)
Security Update for Windows XP (KB980436)
Security Update for Windows XP (KB981322)
Security Update for Windows XP (KB981349)
Security Update for Windows XP (KB981852)
Security Update for Windows XP (KB981997)
Security Update for Windows XP (KB982214)
Security Update for Windows XP (KB982665)
Security Update for Windows XP (KB982802)
SigmaTel Audio
Skype Toolbars
Skype™ 5.1
TeraCopy 2.12
Times Reader
Update for Windows XP (KB2141007)
Update for Windows XP (KB951978)
Update for Windows XP (KB955759)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
UpToDate
WebFldrs XP
Windows Driver Package - UPEK (TcUsb) Biometric (11/15/2005 1.8.1.0055)
Windows Feature Pack for Storage (32-bit) - IMAPI update for Blu-Ray
Windows Genuine Advantage Notifications (KB905474)
Windows Genuine Advantage Validation Tool (KB892130)
Windows Internet Explorer 7
Windows Media Format 11 runtime
Windows Media Player 11
Windows XP Service Pack 3
Wireless Adapter Manager 1.3
.
==== Event Viewer Messages From Past Week ========
.
5/30/2011 9:14:53 AM, error: Service Control Manager [7016] - The BrSplService service has reported an invalid current state 0.
5/29/2011 4:31:20 PM, error: Dhcp [1002] - The IP address lease 192.168.1.100 for the Network Card with network address 0013023AE171 has been denied by the DHCP server 0.0.0.0 (The DHCP Server sent a DHCPNACK message).
5/29/2011 2:38:30 PM, error: Dhcp [1002] - The IP address lease 10.0.0.2 for the Network Card with network address 0013023AE171 has been denied by the DHCP server 0.0.0.0 (The DHCP Server sent a DHCPNACK message).
5/29/2011 11:55:40 PM, error: Service Control Manager [7034] - The Seagate Dashboard Service service terminated unexpectedly. It has done this 1 time(s).
5/29/2011 11:55:40 PM, error: Service Control Manager [7034] - The NVIDIA Display Driver Service service terminated unexpectedly. It has done this 1 time(s).
5/29/2011 11:55:40 PM, error: Service Control Manager [7034] - The MemeoBackgroundService service terminated unexpectedly. It has done this 1 time(s).
5/29/2011 11:55:40 PM, error: Service Control Manager [7034] - The Java Quick Starter service terminated unexpectedly. It has done this 1 time(s).
5/29/2011 11:55:40 PM, error: Service Control Manager [7034] - The iPod Service service terminated unexpectedly. It has done this 1 time(s).
5/29/2011 11:55:40 PM, error: Service Control Manager [7034] - The Intel(R) PROSet/Wireless Registry Service service terminated unexpectedly. It has done this 1 time(s).
5/29/2011 11:55:40 PM, error: Service Control Manager [7034] - The Cisco NAC Agent service terminated unexpectedly. It has done this 1 time(s).
5/29/2011 11:55:40 PM, error: Service Control Manager [7034] - The Bonjour Service service terminated unexpectedly. It has done this 1 time(s).
5/29/2011 11:55:40 PM, error: Service Control Manager [7034] - The Amazon Unbox Video Service service terminated unexpectedly. It has done this 1 time(s).
5/29/2011 11:55:39 PM, error: Service Control Manager [7034] - The BrSplService service terminated unexpectedly. It has done this 1 time(s).
5/29/2011 11:55:39 PM, error: Service Control Manager [7034] - The Application Updater service terminated unexpectedly. It has done this 1 time(s).
5/29/2011 11:55:39 PM, error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
5/29/2011 11:55:38 PM, error: Service Control Manager [7034] - The Intel(R) PROSet/Wireless Service service terminated unexpectedly. It has done this 1 time(s).
5/29/2011 11:55:38 PM, error: Service Control Manager [7034] - The Intel(R) PROSet/Wireless Event Log service terminated unexpectedly. It has done this 1 time(s).
5/28/2011 9:42:31 AM, error: Service Control Manager [7009] - Timeout (120000 milliseconds) waiting for the Intel(R) PROSet/Wireless Service service to connect.
5/28/2011 9:42:31 AM, error: Service Control Manager [7000] - The Intel(R) PROSet/Wireless Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
5/27/2011 9:13:14 AM, error: nv [43] - The system sleep operation failed
5/26/2011 9:35:06 PM, error: Dhcp [1002] - The IP address lease 192.168.1.100 for the Network Card with network address 0013023AE171 has been denied by the DHCP server 1.1.1.1 (The DHCP Server sent a DHCPNACK message).
5/25/2011 9:22:13 AM, error: Dhcp [1002] - The IP address lease 192.168.209.90 for the Network Card with network address 0013023AE171 has been denied by the DHCP server 10.15.0.1 (The DHCP Server sent a DHCPNACK message).
5/25/2011 7:36:48 AM, error: Dhcp [1002] - The IP address lease 192.168.1.100 for the Network Card with network address 0013023AE171 has been denied by the DHCP server 11.11.11.11 (The DHCP Server sent a DHCPNACK message).
5/23/2011 9:40:01 AM, error: Dhcp [1001] - Your computer was not assigned an address from the network (by the DHCP Server) for the Network Card with network address 0013023AE171. The following error occurred: The operation was canceled by the user. . Your computer will continue to try and obtain an address on its own from the network address (DHCP) server.
.
==== End Of File ===========================
malark
Active Member
 
Posts: 4
Joined: June 1st, 2011, 11:02 pm
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Re: Internet slow, diverting, and crashing

Unread postby melboy » June 3rd, 2011, 7:32 pm

Hi and welcome to the MR forums. :)

I'm melboy and I am going to try to help you with your problem. Please take note of the following:

  1. I will be working on your Malware issues this may or may not solve other issues you have with your machine.
  2. The fixes are specific to your problem and should only be used for this issue on this machine.
  3. If you don't know or understand something, please don't hesitate to ask.
  4. Please refrain from making any further changes to your computer (Install/Uninstall programs, delete files, edit the registry, etc...)
  5. Please DO NOT run any other tools or scans whilst I am helping you.
  6. It is important that you reply to this thread. Do not start a new topic.
  7. DO NOT attach logs unless requested to. Please copy/paste all requested logs into your replies.
  8. Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.
  9. Absence of symptoms does not mean that everything is clear.


NOTE: Please take time to read the Malware Removal Forum Guidelines and Rules where the conditions for receiving help at this forum are explained.


IMPORTANT: Please be aware that removing Malware is a potentially hazardous undertaking. I will take care not to knowingly suggest courses of action that might damage your computer. However it is impossible for me to foresee all interactions that may happen between the software on your computer and those we'll use to clear you of infection, and I cannot guarantee the safety of your system. It is possible that we might encounter situations where the only recourse is to re-format and re-install your operating system, or to necessitate you taking your computer to a repair shop.

Because of this, I advise you to backup any personal files and folders before you start.



No Reply Within 3 Days Will Result In Your Topic Being Closed!! If you need more time, please inform me.


========================================================


Uninstall Programs
  • click on start
  • Click on control panel
  • Double click the icon add/remove programs
  • click on the program below and click Remove
pdfforge Toolbar v4.4


Malwarebytes' Anti-Malware (MBAM)

As you have Malwarebytes' Anti-Malware installed on your computer. Could you please do a scan using these settings:

  • Open Malwarebytes' Anti-Malware
  • Select the Update tab
  • Click Check for Updates
  • After the update have been completed, select the Settings tab, then the Scanner Settings tab
  • For Action for Potentially Unwanted Programs (PUP), choose Show in results list and check for removal
  • Select to the Scanner tab.
  • Select Perform Quick scan, then click on Scan
  • When done, you will be prompted. Click OK. If Items are found, then click on Show Results
  • Check all items then click on Remove Selected
  • After it has removed the items, Notepad will open. Please post this log in your next reply.

    The log can also be found here:
    1. C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt
    2. Or via the Logs tab when the application is started.

Note: MBAM may ask to reboot your computer so it can continue with the removal process, please do so immediately.
Failure to reboot will prevent MBAM from removing all the malware.



Rootkit Unhooker

Download Rootkit Unhooker Save it to your desktop.

  • Double click RKUnhookerLE.exe to run it.
  • Click the Report tab, then click Scan.
  • Check Drivers, Stealth. uncheck the rest. then Click OK.
  • Wait till the scanner has finished and then click File, Save Report.
  • Save the report somewhere where you can find it. (eg. desktop) then Click Close.
  • Copy the entire contents of the report and paste it in a reply here.

Note** you may get the following warning, just click OK and continue.
"Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"




In your next reply:
  1. Rootkit Unhooker report
  2. MBAM log
User avatar
melboy
MRU Expert
MRU Expert
 
Posts: 3670
Joined: July 25th, 2008, 4:25 pm
Location: UK

Re: Internet slow, diverting, and crashing

Unread postby malark » June 3rd, 2011, 8:25 pm

Thanks so much for your help. I'm posting the Rootkit Unhooker report and MBAM log below.

M


RkU Version: 3.8.389.593, Type LE (SR2)
==============================================
OS Name: Windows XP
Version 5.1.2600 (Service Pack 3)
Number of processors #2
==============================================
>Drivers
==============================================
0xBF012000 C:\WINDOWS\System32\nv4_disp.dll 3960832 bytes (NVIDIA Corporation, NVIDIA Compatible Windows 2000 Display driver, Version 84.05 )
0xF6231000 C:\WINDOWS\System32\DRIVERS\nv4_mini.sys 3645440 bytes (NVIDIA Corporation, NVIDIA Compatible Windows 2000 Miniport Driver, Version 84.05 )
0xB6C8E000 C:\WINDOWS\System32\DRIVERS\NETw5x32.sys 3637248 bytes (Intel Corporation, Intel® Wireless WiFi Link Driver)
0x804D7000 C:\WINDOWS\system32\ntkrnlpa.exe 2150400 bytes (Microsoft Corporation, NT Kernel & System)
0x804D7000 PnpManager 2150400 bytes
0x804D7000 RAW 2150400 bytes
0x804D7000 WMIxWDM 2150400 bytes
0xBF800000 Win32k 1855488 bytes
0xBF800000 C:\WINDOWS\System32\win32k.sys 1855488 bytes (Microsoft Corporation, Multi-User Win32 Driver)
0xF3BDC000 C:\WINDOWS\system32\drivers\sthda.sys 1130496 bytes (SigmaTel, Inc., NDRC)
0xF3A92000 C:\WINDOWS\System32\DRIVERS\HSF_DPV.sys 999424 bytes (Conexant Systems, Inc., HSF_DP driver)
0xF39E1000 C:\WINDOWS\System32\DRIVERS\HSF_CNXT.sys 724992 bytes (Conexant Systems, Inc., HSF_CNXT driver)
0xF72A7000 Ntfs.sys 577536 bytes (Microsoft Corporation, NT File System Driver)
0xED0DC000 C:\WINDOWS\system32\DRIVERS\mrxsmb.sys 458752 bytes (Microsoft Corporation, Windows NT SMB Minirdr)
0xF5D18000 C:\WINDOWS\System32\DRIVERS\update.sys 385024 bytes (Microsoft Corporation, Update Driver)
0xED20F000 C:\WINDOWS\System32\DRIVERS\tcpip.sys 364544 bytes (Microsoft Corporation, TCP/IP Protocol Driver)
0xB9950000 C:\WINDOWS\System32\DRIVERS\srv.sys 356352 bytes (Microsoft Corporation, Server driver)
0xED095000 C:\WINDOWS\System32\Drivers\aswSP.SYS 290816 bytes (AVAST Software, avast! self protection module)
0xB7FA0000 C:\WINDOWS\System32\Drivers\HTTP.sys 266240 bytes (Microsoft Corporation, HTTP Protocol Stack)
0xF6159000 C:\WINDOWS\system32\drivers\ti21sony.sys 249856 bytes (Texas Instruments, ti21sony.sys)
0xF61BA000 C:\WINDOWS\System32\DRIVERS\yk51x86.sys 241664 bytes (Marvell, NDIS5.1 Miniport Driver for Marvell Yukon Ethernet Controller)
0xF3B86000 C:\WINDOWS\System32\DRIVERS\HSFHWAZL.sys 204800 bytes (Conexant Systems, Inc., HSF_HWAZL WDM driver)
0xF60C4000 C:\WINDOWS\System32\DRIVERS\rdpdr.sys 196608 bytes (Microsoft Corporation, Microsoft RDP Device redirector)
0xF73E3000 ACPI.sys 188416 bytes (Microsoft Corporation, ACPI Driver for NT)
0xB9C04000 C:\WINDOWS\System32\DRIVERS\mrxdav.sys 184320 bytes (Microsoft Corporation, Windows NT WebDav Minirdr)
0xF727A000 NDIS.sys 184320 bytes (Microsoft Corporation, NDIS 5.1 wrapper driver)
0xB6C63000 C:\WINDOWS\system32\drivers\kmixer.sys 176128 bytes (Microsoft Corporation, Kernel Mode Audio Mixer)
0xED14C000 C:\WINDOWS\system32\DRIVERS\rdbss.sys 176128 bytes (Microsoft Corporation, Redirected Drive Buffering SubSystem Driver)
0xF61F5000 C:\WINDOWS\System32\DRIVERS\HDAudBus.sys 163840 bytes (Windows (R) Server 2003 DDK provider, High Definition Audio Bus Driver v1.0a)
0xED199000 C:\WINDOWS\System32\DRIVERS\netbt.sys 163840 bytes (Microsoft Corporation, MBT Transport driver)
0xED1E9000 C:\WINDOWS\System32\DRIVERS\ipnat.sys 155648 bytes (Microsoft Corporation, IP Network Address Translator)
0xF3BB8000 C:\WINDOWS\system32\drivers\portcls.sys 147456 bytes (Microsoft Corporation, Port Class (Class Driver for Port/Miniport Devices))
0xF6196000 C:\WINDOWS\System32\DRIVERS\USBPORT.SYS 147456 bytes (Microsoft Corporation, USB 1.1 & 2.0 Port Driver)
0xF611C000 C:\WINDOWS\System32\DRIVERS\ks.sys 143360 bytes (Microsoft Corporation, Kernel CSA Library)
0xED177000 C:\WINDOWS\System32\drivers\afd.sys 139264 bytes (Microsoft Corporation, Ancillary Function Driver for WinSock)
0x806E4000 ACPI_HAL 134400 bytes
0x806E4000 C:\WINDOWS\system32\hal.dll 134400 bytes (Microsoft Corporation, Hardware Abstraction Layer DLL)
0xF735D000 fltmgr.sys 131072 bytes (Microsoft Corporation, Microsoft Filesystem Filter Manager)
0xF7395000 ftdisk.sys 126976 bytes (Microsoft Corporation, FT Disk Driver)
0xF73B4000 pcmcia.sys 122880 bytes (Microsoft Corporation, PCMCIA Bus Driver)
0xED07A000 C:\WINDOWS\System32\Drivers\tosrfbd.sys 110592 bytes (TOSHIBA CORPORATION, Bluetooth RF Bus Driver)
0xF613F000 C:\WINDOWS\System32\DRIVERS\Apfiltr.sys 106496 bytes (Alps Electric Co., Ltd., Alps Touch Pad Driver)
0xF7260000 Mup.sys 106496 bytes (Microsoft Corporation, Multiple UNC Provider driver)
0xF737D000 atapi.sys 98304 bytes (Microsoft Corporation, IDE/ATAPI Port Driver)
0xEB387000 C:\WINDOWS\System32\Drivers\dump_atapi.sys 98304 bytes
0xBA4D1000 C:\WINDOWS\System32\Drivers\aswMon2.SYS 94208 bytes (AVAST Software, avast! File System Filter Driver for Windows XP)
0xF7334000 KSecDD.sys 94208 bytes (Microsoft Corporation, Kernel Security Support Provider Interface)
0xF6105000 C:\WINDOWS\System32\DRIVERS\ndiswan.sys 94208 bytes (Microsoft Corporation, MS PPP Framing Driver (Strong Encryption))
0xB9B9F000 C:\WINDOWS\system32\drivers\wdmaud.sys 86016 bytes (Microsoft Corporation, MMSYSTEM Wave/Midi API mapper)
0xF621D000 C:\WINDOWS\System32\DRIVERS\VIDEOPRT.SYS 81920 bytes (Microsoft Corporation, Video Port Driver)
0xED268000 C:\WINDOWS\System32\DRIVERS\ipsec.sys 77824 bytes (Microsoft Corporation, IPSec Driver)
0xBF000000 C:\WINDOWS\System32\drivers\dxg.sys 73728 bytes (Microsoft Corporation, DirectX Graphics Driver)
0xF734B000 sr.sys 73728 bytes (Microsoft Corporation, System Restore Filesystem Filter Driver)
0xF73D2000 pci.sys 69632 bytes (Microsoft Corporation, NT Plug and Play PCI Enumerator)
0xF60F4000 C:\WINDOWS\System32\DRIVERS\psched.sys 69632 bytes (Microsoft Corporation, MS QoS Packet Scheduler)
0xF75A2000 C:\WINDOWS\System32\Drivers\Cdfs.SYS 65536 bytes (Microsoft Corporation, CD-ROM File System Driver)
0xF6B50000 C:\WINDOWS\System32\DRIVERS\cdrom.sys 65536 bytes (Microsoft Corporation, SCSI CD-ROM Driver)
0xF7632000 C:\WINDOWS\System32\DRIVERS\nic1394.sys 65536 bytes (Microsoft Corporation, IEEE1394 Ndis Miniport and Call Manager)
0xF7522000 ohci1394.sys 65536 bytes (Microsoft Corporation, 1394 OpenHCI Port Driver)
0xF6B30000 C:\WINDOWS\System32\Drivers\tosrfcom.sys 65536 bytes (TOSHIBA Corporation, Bluetooth RFCOMM Driver)
0xEEF9A000 C:\WINDOWS\System32\DRIVERS\Tosrfhid.sys 65536 bytes (TOSHIBA Corporation., Bluetooth HID Driver from TOSHIBA)
0xEF334000 C:\WINDOWS\System32\DRIVERS\arp1394.sys 61440 bytes (Microsoft Corporation, IP/1394 Arp Client)
0xF76D2000 C:\WINDOWS\system32\drivers\drmk.sys 61440 bytes (Microsoft Corporation, Microsoft Kernel DRM Descrambler Filter)
0xF6B40000 C:\WINDOWS\System32\DRIVERS\redbook.sys 61440 bytes (Microsoft Corporation, Redbook Audio Filter Driver)
0xF1C2E000 C:\WINDOWS\system32\drivers\sysaudio.sys 61440 bytes (Microsoft Corporation, System Audio WDM Filter)
0xEFF17000 C:\WINDOWS\System32\DRIVERS\usbhub.sys 61440 bytes (Microsoft Corporation, Default Hub Driver for USB)
0xF7532000 C:\WINDOWS\System32\DRIVERS\1394BUS.SYS 57344 bytes (Microsoft Corporation, 1394 Bus Device Driver)
0xEEFBA000 C:\WINDOWS\System32\Drivers\Mvc25U870.sys 57344 bytes (Micro Vision Co.,Ltd, MicroVision MV-25 WDM stream controller)
0xF7572000 C:\WINDOWS\System32\DRIVERS\CLASSPNP.SYS 53248 bytes (Microsoft Corporation, SCSI Class System Dll)
0xF7652000 C:\WINDOWS\System32\DRIVERS\i8042prt.sys 53248 bytes (Microsoft Corporation, i8042 Port Driver)
0xF6B20000 C:\WINDOWS\System32\DRIVERS\rasl2tp.sys 53248 bytes (Microsoft Corporation, RAS L2TP mini-port/call-manager driver)
0xEEFAA000 C:\WINDOWS\System32\Drivers\STREAM.SYS 53248 bytes (Microsoft Corporation, WDM CODEC Class Device Driver 2.0)
0xF7552000 VolSnap.sys 53248 bytes (Microsoft Corporation, Volume Shadow Copy Driver)
0xF6B00000 C:\WINDOWS\System32\DRIVERS\raspptp.sys 49152 bytes (Microsoft Corporation, Peer-to-Peer Tunneling Protocol)
0xF76B2000 C:\WINDOWS\System32\DRIVERS\tosporte.sys 49152 bytes (TOSHIBA Corporation, TOSHIBA Bluetooth Port Emulation Driver)
0xEF304000 C:\WINDOWS\System32\Drivers\Fips.SYS 45056 bytes (Microsoft Corporation, FIPS Crypto Driver)
0xF6B60000 C:\WINDOWS\System32\DRIVERS\imapi.sys 45056 bytes (Microsoft Corporation, IMAPI Kernel Driver)
0xF7542000 MountMgr.sys 45056 bytes (Microsoft Corporation, Mount Manager)
0xF6B10000 C:\WINDOWS\System32\DRIVERS\raspppoe.sys 45056 bytes (Microsoft Corporation, RAS PPPoE mini-port/call-manager driver)
0xEFEF7000 C:\WINDOWS\System32\Drivers\aswTdi.SYS 40960 bytes (AVAST Software, avast! TDI Filter Driver)
0xF7512000 isapnp.sys 40960 bytes (Microsoft Corporation, PNP ISA Bus Driver)
0xF76C2000 C:\WINDOWS\System32\Drivers\NDProxy.SYS 40960 bytes (Microsoft Corporation, NDIS Proxy)
0xF6AE0000 C:\WINDOWS\System32\DRIVERS\termdd.sys 40960 bytes (Microsoft Corporation, Terminal Server Driver)
0xEEFCA000 C:\WINDOWS\System32\Drivers\tosrfusb.sys 40960 bytes (TOSHIBA CORPORATION, Bluetooth USB Miniport Driver)
0xB98E0000 C:\WINDOWS\System32\Drivers\BlackBox.SYS 36864 bytes (RKU Driver)
0xF7562000 disk.sys 36864 bytes (Microsoft Corporation, PnP Disk Driver)
0xF7622000 C:\WINDOWS\System32\DRIVERS\intelppm.sys 36864 bytes (Microsoft Corporation, Processor Device Driver)
0xF6AF0000 C:\WINDOWS\System32\DRIVERS\msgpc.sys 36864 bytes (Microsoft Corporation, MS General Packet Classifier)
0xEF324000 C:\WINDOWS\system32\DRIVERS\netbios.sys 36864 bytes (Microsoft Corporation, NetBIOS interface driver)
0xF7642000 C:\WINDOWS\System32\DRIVERS\SonyPI.sys 36864 bytes (Sony Corporation, Sony Programmable I/O Control Device)
0xEF344000 C:\WINDOWS\System32\DRIVERS\wanarp.sys 36864 bytes (Microsoft Corporation, MS Remote Access and Routing ARP Driver)
0xF791A000 C:\WINDOWS\System32\Drivers\Modem.SYS 32768 bytes (Microsoft Corporation, Modem Device Driver)
0xEF36E000 C:\WINDOWS\System32\Drivers\Npfs.SYS 32768 bytes (Microsoft Corporation, NPFS Driver)
0xEEDCE000 C:\WINDOWS\System32\Drivers\tcusb.sys 32768 bytes (UPEK Inc., TouchChip USB Kernel Driver)
0xF788A000 C:\WINDOWS\System32\DRIVERS\usbehci.sys 32768 bytes (Microsoft Corporation, EHCI eUSB Miniport Driver)
0xF7792000 C:\WINDOWS\System32\DRIVERS\PCIIDEX.SYS 28672 bytes (Microsoft Corporation, PCI IDE Bus Driver Extension)
0xEEDC6000 C:\WINDOWS\System32\Drivers\USBCAMD2.SYS 28672 bytes (Microsoft Corporation, Universal Serial Bus Camera Driver)
0xEDD8D000 C:\WINDOWS\System32\Drivers\Aavmker4.SYS 24576 bytes (AVAST Software, avast! Base Kernel-Mode Device Driver for Windows NT/2000/XP)
0xF78AA000 C:\WINDOWS\system32\DRIVERS\GEARAspiWDM.sys 24576 bytes (GEAR Software Inc., CD DVD Filter)
0xF789A000 C:\WINDOWS\System32\DRIVERS\kbdclass.sys 24576 bytes (Microsoft Corporation, Keyboard Class Driver)
0xF78A2000 C:\WINDOWS\System32\DRIVERS\mouclass.sys 24576 bytes (Microsoft Corporation, Mouse Class Driver)
0xF7892000 C:\WINDOWS\System32\DRIVERS\SonyNC.sys 24576 bytes (Sony Corporation, Sony Notebook Control driver)
0xF7882000 C:\WINDOWS\System32\DRIVERS\usbuhci.sys 24576 bytes (Microsoft Corporation, UHCI USB Miniport Driver)
0xEF37E000 C:\WINDOWS\System32\drivers\vga.sys 24576 bytes (Microsoft Corporation, VGA/Super VGA Video Driver)
0xF7862000 C:\WINDOWS\System32\DRIVERS\AegisP.sys 20480 bytes (Meetinghouse Data Communications, IEEE 802.1X Protocol Driver)
0xEF366000 C:\WINDOWS\System32\Drivers\aswRdr.SYS 20480 bytes (AVAST Software, avast! TDI RDR Driver)
0xEF376000 C:\WINDOWS\System32\Drivers\Msfs.SYS 20480 bytes (Microsoft Corporation, Mailslot driver)
0xF779A000 PartMgr.sys 20480 bytes (Microsoft Corporation, Partition Manager)
0xF78BA000 C:\WINDOWS\System32\DRIVERS\ptilink.sys 20480 bytes (Parallel Technologies, Inc., Parallel Technologies DirectParallel IO Library)
0xF78C2000 C:\WINDOWS\System32\DRIVERS\raspti.sys 20480 bytes (Microsoft Corporation, PTI DirectParallel(R) mini-port/call-manager driver)
0xF78B2000 C:\WINDOWS\System32\DRIVERS\TDI.SYS 20480 bytes (Microsoft Corporation, TDI Wrapper)
0xF1ED9000 C:\WINDOWS\System32\watchdog.sys 20480 bytes (Microsoft Corporation, Watchdog Driver)
0xF2444000 C:\WINDOWS\System32\Drivers\ZDPSp50.sys 20480 bytes (Printing Communications Assoc., Inc. (PCAUSA), PCAUSA NDIS 5.0 SPR Protocol Driver)
0xF792E000 C:\WINDOWS\System32\DRIVERS\BATTC.SYS 16384 bytes (Microsoft Corporation, Battery Class Driver)
0xF702B000 C:\WINDOWS\System32\DRIVERS\CmBatt.sys 16384 bytes (Microsoft Corporation, Control Method Battery Driver)
0xBA4B1000 C:\WINDOWS\System32\DRIVERS\mdmxsdk.sys 16384 bytes (Conexant, Diagnostic Interface DRIVER)
0xF79DA000 C:\WINDOWS\System32\DRIVERS\mssmbios.sys 16384 bytes (Microsoft Corporation, System Management BIOS Driver)
0xBA5D8000 C:\WINDOWS\System32\DRIVERS\ndisuio.sys 16384 bytes (Microsoft Corporation, NDIS User mode I/O Driver)
0xBA574000 C:\WINDOWS\System32\DRIVERS\s24trans.sys 16384 bytes (Intel Corporation, Intel WLAN Packet Driver)
0xF7932000 ACPIEC.sys 12288 bytes (Microsoft Corporation, ACPI Embedded Controller Driver)
0xED8AE000 C:\WINDOWS\System32\Drivers\aswFsBlk.SYS 12288 bytes (AVAST Software, avast! File System Access Blocking Driver)
0xF7926000 C:\WINDOWS\system32\BOOTVID.dll 12288 bytes (Microsoft Corporation, VGA Boot Driver)
0xF792A000 compbatt.sys 12288 bytes (Microsoft Corporation, Composite Battery Driver)
0xF7224000 C:\WINDOWS\System32\drivers\Dxapi.sys 12288 bytes (Microsoft Corporation, DirectX API Driver)
0x86F29000 C:\WINDOWS\system32\KDCOM.DLL 12288 bytes (Microsoft Corporation, Kernel Debugger HW Extension DLL)
0xF701F000 C:\WINDOWS\System32\DRIVERS\ndistapi.sys 12288 bytes (Microsoft Corporation, NDIS 3.0 connection wrapper driver)
0xF2C4F000 C:\WINDOWS\System32\DRIVERS\rasacd.sys 12288 bytes (Microsoft Corporation, RAS Automatic Connection Driver)
0xF7A3C000 C:\WINDOWS\System32\Drivers\Beep.SYS 8192 bytes (Microsoft Corporation, BEEP Driver)
0xEDD29000 C:\WINDOWS\System32\Drivers\dump_WMILIB.SYS 8192 bytes
0xF7A3A000 C:\WINDOWS\System32\Drivers\Fs_Rec.SYS 8192 bytes (Microsoft Corporation, File System Recognizer Driver)
0xF7A3E000 C:\WINDOWS\System32\Drivers\mnmdd.SYS 8192 bytes (Microsoft Corporation, Frame buffer simulator)
0xF7A40000 C:\WINDOWS\System32\DRIVERS\RDPCDD.sys 8192 bytes (Microsoft Corporation, RDP Miniport)
0xF7A54000 C:\WINDOWS\System32\DRIVERS\swenum.sys 8192 bytes (Microsoft Corporation, Plug and Play Software Device Enumerator)
0xF7A38000 C:\WINDOWS\System32\DRIVERS\USBD.SYS 8192 bytes (Microsoft Corporation, Universal Serial Bus Driver)
0xF7A12000 C:\WINDOWS\System32\DRIVERS\WMILIB.SYS 8192 bytes (Microsoft Corporation, WMILIB WMI support library Dll)
0xF7BB7000 C:\WINDOWS\System32\DRIVERS\audstub.sys 4096 bytes (Microsoft Corporation, AudStub Driver)
0xF7B5A000 C:\WINDOWS\System32\drivers\dxgthk.sys 4096 bytes (Microsoft Corporation, DirectX Graphics Driver Thunk)
0xEDD3E000 C:\WINDOWS\System32\Drivers\Null.SYS 4096 bytes (Microsoft Corporation, NULL Driver)
0xF7ADB000 C:\WINDOWS\System32\DRIVERS\OPRGHDLR.SYS 4096 bytes (Microsoft Corporation, ACPI Operation Registration Driver)
0xF7ADA000 pciide.sys 4096 bytes (Microsoft Corporation, Generic PCI IDE Bus Driver)
!!!!!!!!!!!Hidden driver: 0x86F5331B ?_empty_? 3301 bytes
==============================================
>Stealth
==============================================
0xF737D000 WARNING: suspicious driver modification [atapi.sys::0x86F5331B]


!!POSSIBLE ROOTKIT ACTIVITY DETECTED!! =)



Malwarebytes' Anti-Malware 1.51.0.1200
www.malwarebytes.org

Database version: 6705

Windows 5.1.2600 Service Pack 3
Internet Explorer 7.0.5730.13

6/3/2011 8:13:09 PM
mbam-log-2011-06-03 (20-13-09).txt

Scan type: Quick scan
Objects scanned: 147139
Time elapsed: 5 minute(s), 25 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)
malark
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Re: Internet slow, diverting, and crashing

Unread postby melboy » June 3rd, 2011, 8:55 pm

Hi

Risk Advice - OEM MBR

Unfortunately you may have an infected Master Boot Record (MBR)

Some OEM (Original Equipment Manufacturers) computers have a non-standard customised MBR that allows you to press a key on startup and restore your computer to it's factory delivered condition. If your computer had that option it is no longer available to you due to the infection.

Whilst it may be possible to restore the original OEM MBR whilst fixing the infection, any attempted fix of this infection could also result in the PC receiving a default Windows XP MBR. Whilst this will fix the infection, it will not restore the ability to restore your computer to it's factory delivered condition.

I would recommend that you contact manufacturer themselves for support should you wish to restore the original OEM MBR in the event of the computer receiving a default Windows XP MBR.

If you would like to proceed with attempting to fix this infection I need you to recognise this does not come without risk. The MBR is a critical component of your PC - as the name suggests it is critical to booting the PC. If anything was to go wrong with the fix it could result in your computer no longer being able to boot up. Whilst an unbootable computer may be fixable, it can be lengthy and complicated procedure.


If you understand the possible risk involved and would like to attempt to fix this infection, I would urge you first to ensure you have first backed up any important data and then continue with the instructions below. If you have any questions - Please ask them first.



aswMBR

Download aswMBR and save it to your Desktop.

  • Double click aswMBR.exe to run it.
  • Click the Scan button.
  • After a short while when the scan reports "Scan finished successfully", click Save log & save the log to your desktop.
  • Click OK
  • Two files will be created, aswMBR.txt & a file named MBR.dat
  • Save MBR.dat to to a form of removable media. (CD, DVD, USB flash drive etc) - This is a backup of your MBR. Do not delete this file.
  • NOTE: Do not click to fix anything at this stage!
  • Click EXIT.
  • Copy & Paste the contents of aswMBR.txt into your next reply.
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Re: Internet slow, diverting, and crashing

Unread postby malark » June 4th, 2011, 1:56 am

Thanks - despite the risk, I'll go ahead with this.

aswMBR.txt pasted below.

M


aswMBR version 0.9.5.256 Copyright(c) 2011 AVAST Software
Run date: 2011-06-04 01:48:58
-----------------------------
01:48:58.687 OS Version: Windows 5.1.2600 Service Pack 3
01:48:58.687 Number of processors: 2 586 0xE08
01:48:58.687 ComputerName: OWNER-MN24YH69V UserName: Mark
01:48:59.578 Initialize success
01:49:08.656 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IdeDeviceP1T0L0-e
01:49:08.656 Disk 0 Vendor: ST9120821AS 3.14 Size: 114473MB BusType: 3
01:49:08.656 Disk 1 \Device\Harddisk1\DR2 -> \Device\0000008b
01:49:08.656 Disk 1 Vendor: ( Size: 114473MB BusType: 0
01:49:08.656 Disk 2 \Device\Harddisk2\DR3 -> \Device\0000008c
01:49:08.656 Disk 2 Vendor: ( Size: 114473MB BusType: 0
01:49:08.656 Device \Driver\atapi -> DriverStartIo 86e8931b
01:49:10.656 Disk 0 MBR read error 0
01:49:10.656 Disk 0 MBR scan
01:49:10.656 Disk 0 unknown MBR code
01:49:10.656 MBR BIOS signature not found 0
01:49:12.656 Disk 0 scanning sectors +234436545
01:49:12.656 Disk 0 scanning C:\WINDOWS\system32\drivers
01:49:18.515 Service scanning
01:49:20.328 Disk 0 trace - called modules:
01:49:20.328 ntkrnlpa.exe CLASSPNP.SYS disk.sys ACPI.sys hal.dll >>UNKNOWN [0x86e894d0]<<
01:49:20.328 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0x86f6eab8]
01:49:20.328 3 CLASSPNP.SYS[f7572fd7] -> nt!IofCallDriver -> \Device\0000007f[0x86ea09e8]
01:49:20.328 5 ACPI.sys[f73e9620] -> nt!IofCallDriver -> [0x86f71940]
01:49:20.328 \Driver\atapi[0x86e97848] -> IRP_MJ_CREATE -> 0x86e894d0
01:49:20.328 Scan finished successfully
01:49:45.531 Disk 0 MBR has been saved successfully to "C:\Documents and Settings\Mark\Desktop\MBR.dat"
01:49:45.531 The log file has been saved successfully to "C:\Documents and Settings\Mark\Desktop\aswMBR.txt"
malark
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Re: Internet slow, diverting, and crashing

Unread postby melboy » June 4th, 2011, 4:52 am

Hi

The previous scans were to try to determine the actual infection, the next tool should remove it.


TDSSKiller

Download tdsskiller.exe and save it to your desktop.

  • Double click TDSSKiller.exe

    • Under "Objects to scan" ensure "Boot Sectors" is checked.
    • Under "Objects to scan" ensure "Services and drivers" is checked.

  • Click Start scan and allow it to scan for Malicious objects.
  • If Malicious objects are found, the default action will be Cure, ensure Cure is selected then click Continue
  • If suspicious objects are detected, the default action will be Skip, ensure Skip is selected then click Continue
  • It may ask you to reboot the computer to complete the process. Click on Reboot Now and allow the computer to reboot.
  • A log will be created on your root (usually C:) drive. The log is like UtilityName.Version_Date_Time_log.txt.
    for example, C:\TDSSKiller.2.4.1.2_20.04.2010_15.31.43_log.txt.
  • If no reboot is required, click on Report. A log file should appear.
  • Please post the contents in your next reply


--------------------
After Reboot
--------------------



aswMBR

  • Double click aswMBR.exe to run it.
  • Click the Scan button.
  • After a short while when the scan reports "Scan finished successfully", click Save log & save the log to your desktop.
  • Click OK
  • Click EXIT.
  • Copy & Paste the contents of aswMBR.txt into your next reply.



In your next reply:
  1. TDSSKiller.Version_Date_Time_log.txt
  2. aswMBR.txt
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melboy
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Re: Internet slow, diverting, and crashing

Unread postby melboy » June 6th, 2011, 8:10 am

Hi malark

It has been two days since my last post.

  • Do you still need help?
  • Do you need more time?
  • Are you having problems following my instructions?
  • According to Malware Removal's latest policy, topics can be closed after 3 days without a response. If you do not reply within the next 24 hours, this topic will be closed.
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Re: Internet slow, diverting, and crashing

Unread postby malark » June 6th, 2011, 9:51 pm

Hi,
I need more time - my computer seems to be continuously rebooting, with a blue screen mentioning atapi.sys. Is this what we had feared in terms of a corrupted boot manager?

Thanks,
m
malark
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Re: Internet slow, diverting, and crashing

Unread postby melboy » June 7th, 2011, 8:02 am

Hi

Are you able to boot the computer normally at all?

Did you run TDSSKiller from my last set of instructions?
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Re: Internet slow, diverting, and crashing

Unread postby melboy » June 9th, 2011, 8:03 am

Hi malark

It has been two days since my last post.

Sorry, but If you do not provide the information required below, within the next 24 hours, I will assume you no longer require my help & this topic will be closed.

melboy wrote:Are you able to boot the computer normally at all?

Did you run TDSSKiller from my last set of instructions?
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Re: Internet slow, diverting, and crashing

Unread postby NonSuch » June 10th, 2011, 6:49 pm

Due to a lack of response, this topic is now closed.

If you still require help, please open a new thread in the Infected? Virus, malware, adware, ransomware, oh my! forum, include a fresh FRST log, and wait for a new helper.
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