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critical stop sound at xp startup...after dealing with virus

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Re: critical stop sound at xp startup...after dealing with v

Unread postby askey127 » June 9th, 2011, 7:23 am

williemi,
The Kaspersky problem is nothing to be concerned about.
It often has difficulty running.

Do you use the GemPlus Smart Card Reader?
------------------------------------------------------------
Please run a full scan with Norton and let it remove anything it finds.
------------------------------------------------------------
Run MalwareBytes' Anti-Malware
  • Start Malwarebytes' Anti-Malware.
  • Click on The Update tab. Choose Check for Updates.
  • If an update is found, it will download and install the latest version.
  • If necessary, start Malwarebytes Anti-Malware again.
  • Once the program is running, select Perform Quick Scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • If it shows any malware items, Check all items except items in the C:\System Volume Information folder... and click Remove Selected.
  • When completed, a log will open in Notepad. Please save it to a convenient location, and post the contents in your reply.
  • The log can also be found using the "Logs" tab in the program. You can click any log listed to open its contents.
  • Recent logs are named by time/date stamp in this format : mbam-log-2011-mm-dd(hour-min-sec).txt
.
-----------------------------------------------
Please download MiniToolBox and run it.
Check ONLY the following in the list:
  • Flush DNS
Click GO and post the result (Result.txt).
-----------------------------------------------------------
Check Hard Disk For Errors
Press Start->Run, then type or copy/paste the following command into the box and press OK:
Code: Select all
cmd  /c  chkdsk  c:  |find  /v  "percent"  >> "%userprofile%\desktop\checkhd.txt"
A blank command window will open on your desktop, then close in a few minutes. This is normal.
A file and icon named checkhd.txt should appear on your Desktop. Please post the contents of this file.
---------------------------------------------------
So, In Your Reply, we will be looking for the following :
The contents of:
  • the Malwarebytes log
  • the message from MiniToolbox
  • checkhd.txt from the disk check
  • comments about the Norton scan and Gem Plus
Please feel free to use separate replies.

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Re: critical stop sound at xp startup...after dealing with v

Unread postby williemi » June 9th, 2011, 12:05 pm

1) I dont use the card reader (I think it's something my spouse uses on his computer, that he used on mine one time)

2) Norton ran fine; the only risk it detected was tracking cookies (and says it resolved those)

3) MiniToolBox:

MiniToolBox by Farbar
Ran by Emily (administrator) on 09-06-2011 at 11:59:41
Microsoft Windows XP Service Pack 3 (X86)

***************************************************************************


================= Flush DNS: ==============================================


Windows IP Configuration



Successfully flushed the DNS Resolver Cache.


================= End of Flush DNS ========================================

4) Malwarebytes log below (it did not find anything). However, I had also run it yesterday and it found (& I removed) Files Infected:
c:\documents and settings\Emily\application data\google talk\googletalk.exe (Trojan.Agent) -> Quarantined and deleted successfully.

today's run:

Malwarebytes' Anti-Malware 1.51.0.1200
www.malwarebytes.org

Database version: 6814

Windows 5.1.2600 Service Pack 3
Internet Explorer 6.0.2900.5512

6/9/2011 11:57:55 AM
mbam-log-2011-06-09 (11-57-55).txt

Scan type: Quick scan
Objects scanned: 171050
Time elapsed: 3 minute(s), 26 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


5) checkdisk:
The type of the file system is NTFS.
Volume label is OS.

WARNING! F parameter not specified.
Running CHKDSK in read-only mode.

CHKDSK is verifying files (stage 1 of 3)...
CHKDSK is verifying indexes (stage 2 of 3)...
CHKDSK is recovering lost files.
CHKDSK is verifying security descriptors (stage 3 of 3)...
CHKDSK is verifying Usn Journal...
Usn Journal verification completed.
CHKDSK discovered free space marked as allocated in the
master file table (MFT) bitmap.
CHKDSK discovered free space marked as allocated in the volume bitmap.
Windows found problems with the file system.
Run CHKDSK with the /F (fix) option to correct these.

78051802 KB total disk space.
45699140 KB in 85583 files.
43260 KB in 10963 indexes.
0 KB in bad sectors.
240410 KB in use by the system.
65536 KB occupied by the log file.
32068992 KB available on disk.

4096 bytes in each allocation unit.
19512950 total allocation units on disk.
8017248 allocation units available on disk.
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Re: critical stop sound at xp startup...after dealing with v

Unread postby askey127 » June 9th, 2011, 12:40 pm

williemi,
I think your machine looks OK.
That MiniToolbox process removed any "memorized" Google redirects.

If it's running well, please do as follows to remove all our extra tools:
----------------------------------------------------------------------------------
Start OTL (Right click and Run As ADministrator)
Click the button labeled Clean Up

You should be good to go.
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Re: critical stop sound at xp startup...after dealing with v

Unread postby askey127 » June 13th, 2011, 7:28 am

this topic is now closed.

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