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iexplorer keeps coming up in task manager. 2 of them.

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iexplorer keeps coming up in task manager. 2 of them.

Unread postby ttaylor1540 » May 20th, 2011, 5:27 pm

Iexplorer keeps coming back in task manager. has 2 of them in there. Please help.

HJT log. Thanks in advance.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:16:42 PM, on 5/20/2011
Platform: Unknown Windows (WinNT 6.01.3504)
MSIE: Internet Explorer v9.00 (9.00.7930.16406)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskhost.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Logitech\LWS\Webcam Software\LWS.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\Program Files\Logitech\LWS\Webcam Software\CameraHelperShell.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Common Files\Logishrd\LQCVFX\COCIManager.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Windows\system32\taskmgr.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,First Home Page = http://g.msn.com/1me10IE8ENUS/701
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Windows Live Messenger Companion Helper - {9FDDE16B-836F-4806-AB1F-1455CBEFF289} - C:\Program Files\Windows Live\Companion\companioncore.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: STOPzilla Browser Helper Object - {E3215F20-3212-11D6-9F8B-00D0B743919D} - C:\Program Files\STOPzilla!\SZIEBHO.dll
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [LWS] C:\Program Files\Logitech\LWS\Webcam Software\LWS.exe -hide
O4 - HKLM\..\Run: [MSC] "c:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Startup: PdaNet Desktop.lnk.disabled
O9 - Extra button: @C:\Program Files\Windows Live\Companion\companionlang.dll,-600 - {0000036B-C524-4050-81A0-243669A86B9F} - C:\Program Files\Windows Live\Companion\companioncore.dll
O9 - Extra button: @C:\Program Files\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: @C:\Program Files\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\microsoft shared\windows live\wlidnsp.dll
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: PIXMA Extended Survey Program (IJPLMSVC) - Unknown owner - C:\Program Files\Canon\IJPLM\IJPLMSVC.EXE
O23 - Service: Process Monitor (LVPrcSrv) - Logitech Inc. - C:\Program Files\Common Files\Logishrd\LVMVFM\LVPrcSrv.exe
O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\Windows\system32\nvvsvc.exe
O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
O23 - Service: UMVPFSrv - Logitech Inc. - C:\Program Files\Common Files\logishrd\LVMVFM\UMVPFSrv.exe

--
End of file - 4707 bytes
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Re: iexplorer keeps coming up in task manager. 2 of them.

Unread postby Blade81 » May 21st, 2011, 11:17 am

Hi,

With Internet Explorer 8 and above it's normal to have at least 2 IEXPLORE.EXE processes running if you have the browser open. When you have two tabs open then there are 3 IEXPLORE.EXE processes running, with three tabs 4 IEXPLORE.EXE processes and so on.

Is the problem that IEXPLORE.EXE processes are running without you having a single Internet Explorer window open?
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Re: iexplorer keeps coming up in task manager. 2 of them.

Unread postby ttaylor1540 » May 21st, 2011, 12:09 pm

yes not open. Kill process for both iexplorer and comes back. Also all pages I click in iexplorer when I open it is redirected to other pages.
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Re: iexplorer keeps coming up in task manager. 2 of them.

Unread postby Blade81 » May 22nd, 2011, 7:20 am

Hi,

Ok. Let's have a closer look then.

Download DDS and save it to your desktop from here or here or here.
Disable any script blocker, and then double click dds file to run the tool.
  • When done, DDS will open two (2) logs:
    1. DDS.txt
    2. Attach.txt
  • Save both reports to your desktop. Post them back to your topic.


Download aswMBR to your desktop. Double click the aswMBR.exe to run it
Click the Scan button to start scan.

On completion of the scan click save log, save it to your desktop and post in your next reply.
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Re: iexplorer keeps coming up in task manager. 2 of them.

Unread postby ttaylor1540 » May 22nd, 2011, 11:02 am

Her is the requested info. Thanks in advance.
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Re: iexplorer keeps coming up in task manager. 2 of them.

Unread postby Blade81 » May 22nd, 2011, 4:08 pm

Hi,

Remove P2P software
While looking over your log, I have noticed the following Peer-to-Peer filesharing programs are present on your computer:

uTorrent
Bearshare


These programs are the #1 source of infected systems. Although the software itself can be clean, the files you download are often infected with malware. Because of this, we do not allow P2P software present on machines we're cleaning anymore..

This means you must remove the above Peer-to-Peer filesharing programs and any others present on your machine. For an fully explanation of our policy, please read the following P2P Program Policy.

You can uninstall these programs in the Control Panel -> Programs and Features. Please do so and post fresh dds logs.
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Re: iexplorer keeps coming up in task manager. 2 of them.

Unread postby NonSuch » May 26th, 2011, 5:42 pm

Due to the topic originator's lack of response after being instructed to remove peer-to-peer software, this topic is now closed.
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