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Daughter's internet slow & redirects

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Daughter's internet slow & redirects

Unread postby gpm16 » May 16th, 2011, 10:27 am

My daughter's internet connection seems much slower than mine and google searches get redirected when clicking on a link.
Any help in understanding this problem would be appreciated.
Thank you :

.
DDS (Ver_11-03-05.01) - NTFSx86
Run by kids at 10:18:13.99 on 16/05/2011
Internet Explorer: 8.0.7600.16385
Microsoft Windows 7 Home Premium 6.1.7600.0.1252.2.1033.18.2815.1475 [GMT -4:00]
.
AV: avast! Antivirus *Enabled/Updated* {C37D8F93-0602-E43C-40AA-47DAD597F308}
SP: avast! Antivirus *Enabled/Updated* {781C6E77-2038-EBB2-7A1A-7CA8AE10B9B5}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
FW: ZoneAlarm Firewall *Enabled* {D17DF357-CFF5-F001-D1C1-FCD21DFE3D5E}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\system32\atiesrxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\ZoneLabs\vsmon.exe
C:\Windows\system32\atieclxx.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
C:\Program Files\CheckPoint\ZAForceField\IswSvc.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\Acer\Empowering Technology\SysMonitor.exe
C:\Program Files\Acer\Empowering Technology\eDataSecurity\x86\eDSLoader.exe
C:\Program Files\Acer\Empowering Technology\Framework.Launcher.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files\Alwil Software\Avast5\AvastUI.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\taskhost.exe
C:\Program Files\Acer\Empowering Technology\eDataSecurity\x86\eDSService.exe
C:\Program Files\Acer\Empowering Technology\Service\ETService.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files\NewTech Infosystems\NTI Backup Now 5\SchedulerSvc.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\CheckPoint\ZAForceField\ForceField.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\WUDFHost.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Windows\system32\DllHost.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Google\Google Toolbar\GoogleToolbarUser_32.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SCServer\SCServer.exe
C:\Program Files\Windows Live\Toolbar\wltuser.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Users\kids\Desktop\HijackThis.exe
C:\Windows\system32\notepad.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Users\kids\Desktop\dds.scr
C:\Windows\system32\conhost.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uDefault_Page_URL = hxxp://homepage.acer.com/rdr.aspx?b=ACA ... pire_m1202
uSearch Bar = hxxp://www.google.com/ie
uStart Page = hxxp://www.facebook.com/home.php?ref=hp
mDefault_Page_URL = hxxp://homepage.acer.com/rdr.aspx?b=ACA ... pire_m1202
uSearchURL,(Default) = hxxp://www.google.com/search/?q=%s
uURLSearchHooks: ZoneAlarm Security Toolbar: {91da5e8a-3318-4f8c-b67e-5964de3ab546} - c:\program files\zonealarm_security\tbZone.dll
mURLSearchHooks: ZoneAlarm Security Toolbar: {91da5e8a-3318-4f8c-b67e-5964de3ab546} - c:\program files\zonealarm_security\tbZone.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SEPsearchhelperie.dll
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
BHO: ShowBarObj Class: {83a2f9b1-01a2-4aa5-87d1-45b6b8505e96} - c:\program files\acer\empowering technology\edatasecurity\x86\ActiveToolBand.dll
BHO: ZoneAlarm Security Engine Registrar: {8a4a36c2-0535-4d2c-bd3d-496cb7eed6e3} - c:\program files\checkpoint\zaforcefield\trustchecker\bin\TrustCheckerIEPlugin.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: ZoneAlarm Security Toolbar: {91da5e8a-3318-4f8c-b67e-5964de3ab546} - c:\program files\zonealarm_security\tbZone.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.7.6406.1642\swg.dll
BHO: GamesBarBHO Class: {cb0d163c-e9f4-4236-9496-0597e24b23a5} - c:\program files\gamesbar\oberontb.dll
BHO: Windows Live Toolbar Helper: {e15a8dc0-8516-42a1-81ea-dc94ec1acf10} - c:\program files\windows live\toolbar\wltcore.dll
TB: Acer eDataSecurity Management: {5cbe3b7c-1e47-477e-a7dd-396db0476e29} - c:\program files\acer\empowering technology\edatasecurity\x86\eDStoolbar.dll
TB: GamesBar: {6f282b65-56bf-4bd1-a8b2-a4449a05863d} - c:\program files\gamesbar\oberontb.dll
TB: &Windows Live Toolbar: {21fa44ef-376d-4d53-9b0f-8a89d3229068} - c:\program files\windows live\toolbar\wltcore.dll
TB: ZoneAlarm Security Toolbar: {91da5e8a-3318-4f8c-b67e-5964de3ab546} - c:\program files\zonealarm_security\tbZone.dll
TB: ZoneAlarm Security Engine: {ee2ac4e5-b0b0-4ec6-88a9-bca1a32ab107} - c:\program files\checkpoint\zaforcefield\trustchecker\bin\TrustCheckerIEPlugin.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
uRun: [msnmsgr] "c:\program files\windows live\messenger\msnmsgr.exe" /background
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
mRun: [RtHDVCpl] RtHDVCpl.exe
mRun: [Skytel] Skytel.exe
mRun: [Acer Assist Launcher] c:\program files\acer\acer assist\launcher.exe
mRun: [Acer Empowering Technology Monitor] c:\program files\acer\empowering technology\SysMonitor.exe
mRun: [Acer Product Registration] "c:\program files\acer\acer registration\ACE1.exe" /startup
mRun: [eDataSecurity Loader] c:\program files\acer\empowering technology\edatasecurity\x86\eDSloader.exe
mRun: [EmpoweringTechnology] c:\program files\acer\empowering technology\Framework.Launcher.exe boot
mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [avast5] "c:\program files\alwil software\avast5\avastUI.exe" /nogui
mRun: [ZoneAlarm Client] "c:\program files\zone labs\zonealarm\zlclient.exe"
mRun: [ISW] "c:\program files\checkpoint\zaforcefield\ForceField.exe" /icon="hidden"
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office12\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_D1E1F7ED622A0E5D.dll/cmsidewiki.html
IE: {1A93C934-025B-4c3a-B38E-9654A7003239} - {6F282B65-56BF-4BD1-A8B2-A4449A05863D} - c:\program files\gamesbar\oberontb.dll
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~3\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office12\REFIEBAR.DLL
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/ ... ontrol.cab
DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} - hxxp://messenger.zone.msn.com/binary/Me ... b56907.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
.
============= SERVICES / DRIVERS ===============
.
R1 aswSP;aswSP;c:\windows\system32\drivers\aswSP.sys [2011-2-21 294608]
R2 AMD External Events Utility;AMD External Events Utility;c:\windows\system32\atiesrxx.exe [2009-8-18 176128]
R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2011-2-21 17744]
R2 aswMonFlt;aswMonFlt;c:\windows\system32\drivers\aswMonFlt.sys [2011-2-21 51280]
R2 avast! Antivirus;avast! Antivirus;c:\program files\alwil software\avast5\AvastSvc.exe [2011-2-21 40384]
R2 ETService;Empowering Technology Service;c:\program files\acer\empowering technology\service\ETService.exe [2009-1-20 24576]
R2 ISWKL;ZoneAlarm Toolbar ISWKL;c:\program files\checkpoint\zaforcefield\ISWKL.sys [2010-11-5 26872]
R2 IswSvc;ZoneAlarm Toolbar IswSvc;c:\program files\checkpoint\zaforcefield\ISWSVC.exe [2010-11-5 488952]
R2 NTISchedulerSvc;NTI Backup Now 5 Scheduler Service;c:\program files\newtech infosystems\nti backup now 5\SchedulerSvc.exe [2008-9-23 144632]
R3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;c:\windows\system32\drivers\yk62x86.sys [2009-7-13 311296]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2011-4-22 136176]
S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-13 229888]
S3 fssfltr;fssfltr;c:\windows\system32\drivers\fssfltr.sys [2010-4-19 54632]
S3 fsssvc;Windows Live Family Safety Service;c:\program files\windows live\family safety\fsssvc.exe [2009-8-5 704864]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2011-4-22 136176]
S3 NTIBackupSvc;NTI Backup Now 5 Backup Service;c:\program files\newtech infosystems\nti backup now 5\BackupSvc.exe [2008-9-23 50424]
S3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\wat\WatAdminSvc.exe [2010-4-6 1343400]
.
=============== Created Last 30 ================
.
2011-05-11 05:49:47 75776 ----a-w- c:\windows\system32\drivers\usbccgp.sys
2011-05-11 05:49:47 5888 ----a-w- c:\windows\system32\drivers\usbd.sys
2011-05-11 05:49:47 43008 ----a-w- c:\windows\system32\drivers\usbehci.sys
2011-05-11 05:49:47 284160 ----a-w- c:\windows\system32\drivers\usbport.sys
2011-05-11 05:49:47 258560 ----a-w- c:\windows\system32\drivers\usbhub.sys
2011-05-11 05:49:47 24064 ----a-w- c:\windows\system32\drivers\usbuhci.sys
2011-05-11 05:49:47 20480 ----a-w- c:\windows\system32\drivers\usbohci.sys
2011-05-11 05:49:45 3957632 ----a-w- c:\windows\system32\ntkrnlpa.exe
2011-05-11 05:49:44 3901824 ----a-w- c:\windows\system32\ntoskrnl.exe
2011-04-22 14:30:42 -------- d-----w- c:\users\kids\appdata\local\Deployment
2011-04-22 14:30:42 -------- d-----w- c:\users\kids\appdata\local\Apps
.
==================== Find3M ====================
.
2011-03-12 11:31:58 442880 ----a-w- c:\windows\system32\XpsPrint.dll
2011-03-11 05:40:24 1164288 ----a-w- c:\windows\system32\mfc42u.dll
2011-03-11 05:40:24 1137664 ----a-w- c:\windows\system32\mfc42.dll
2011-03-11 05:39:35 1686016 ----a-w- c:\windows\system32\esent.dll
2011-03-11 05:37:34 74240 ----a-w- c:\windows\system32\fsutil.exe
2011-03-08 05:38:13 740864 ----a-w- c:\windows\system32\inetcomm.dll
2011-03-03 05:29:23 132608 ----a-w- c:\windows\system32\dnsrslvr.dll
2011-03-03 05:27:30 28672 ----a-w- c:\windows\system32\dnscacheugc.exe
2011-03-03 03:31:32 2331136 ----a-w- c:\windows\system32\win32k.sys
2011-02-26 05:33:07 2614784 ----a-w- c:\windows\explorer.exe
2011-02-24 05:32:52 288256 ----a-w- c:\windows\system32\XpsGdiConverter.dll
2011-02-24 05:32:44 981504 ----a-w- c:\windows\system32\wininet.dll
2011-02-24 05:30:16 44544 ----a-w- c:\windows\system32\licmgr10.dll
2011-02-24 04:23:48 386048 ----a-w- c:\windows\system32\html.iec
2011-02-24 03:50:26 1638912 ----a-w- c:\windows\system32\mshtml.tlb
2011-02-19 05:33:11 802304 ----a-w- c:\windows\system32\FntCache.dll
2011-02-19 05:32:48 1074176 ----a-w- c:\windows\system32\DWrite.dll
2011-02-19 05:32:35 739840 ----a-w- c:\windows\system32\d2d1.dll
2011-02-19 05:32:08 34304 ----a-w- c:\windows\system32\atmlib.dll
2011-02-19 03:37:02 294912 ----a-w- c:\windows\system32\atmfd.dll
2011-02-18 05:36:26 428032 ----a-w- c:\windows\system32\vbscript.dll
2011-02-18 05:33:29 31232 ----a-w- c:\windows\system32\prevhost.exe
.
============= FINISH: 10:18:47.27 ===============

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_11-03-05.01)
.
Microsoft Windows 7 Home Premium
Boot Device: \Device\HarddiskVolume2
Install Date: 07/03/2010 8:24:57 AM
System Uptime: 15/05/2011 10:26:44 AM (24 hours ago)
.
Motherboard: Acer | | RS780HVF
Processor: AMD Phenom(tm) 8550 Triple-Core Processor | AM2 | 2200/200mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 291 GiB total, 218.678 GiB free.
D: is FIXED (NTFS) - 291 GiB total, 290.312 GiB free.
E: is CDROM ()
F: is Removable
G: is Removable
H: is Removable
I: is Removable
J: is Removable
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP88: 28/10/2010 3:00:10 AM - Windows Update
RP89: 05/11/2010 - Scheduled Checkpoint
RP90: 10/11/2010 3:00:24 AM - Windows Update
RP91: 18/11/2010 12:00:01 AM - Scheduled Checkpoint
RP92: 24/11/2010 3:00:24 AM - Windows Update
RP93: 02/12/2010 - Scheduled Checkpoint
RP94: 09/12/2010 12:00:01 AM - Scheduled Checkpoint
RP95: 15/12/2010 3:00:17 AM - Windows Update
RP96: 23/12/2010 12:00:14 AM - Scheduled Checkpoint
RP97: 31/12/2010 12:00:01 AM - Scheduled Checkpoint
RP98: 06/01/2011 3:00:10 AM - Windows Update
RP99: 13/01/2011 3:00:12 AM - Windows Update
RP100: 21/01/2011 12:00:15 AM - Scheduled Checkpoint
RP101: 29/01/2011 12:00:01 AM - Scheduled Checkpoint
RP102: 02/02/2011 3:00:11 AM - Windows Update
RP103: 09/02/2011 3:00:12 AM - Windows Update
RP104: 17/02/2011 12:00:15 AM - Scheduled Checkpoint
RP105: 21/02/2011 3:00:10 AM - Windows Update
RP106: 21/02/2011 11:03:57 AM - avast! Internet Security Setup
RP107: 21/02/2011 11:10:17 AM - avast! Free Antivirus Setup
RP108: 24/02/2011 3:00:25 AM - Windows Update
RP109: 04/03/2011 12:00:15 AM - Scheduled Checkpoint
RP110: 10/03/2011 3:00:24 AM - Windows Update
RP111: 18/03/2011 12:00:14 AM - Scheduled Checkpoint
RP112: 25/03/2011 3:00:24 AM - Windows Update
RP113: 02/04/2011 12:00:14 AM - Scheduled Checkpoint
RP114: 10/04/2011 - Scheduled Checkpoint
RP115: 13/04/2011 3:00:18 AM - Windows Update
RP116: 21/04/2011 12:00:13 AM - Scheduled Checkpoint
RP117: 22/04/2011 3:00:22 AM - Windows Update
RP118: 27/04/2011 3:00:24 AM - Windows Update
RP119: 05/05/2011 12:00:14 AM - Scheduled Checkpoint
RP120: 11/05/2011 3:00:25 AM - Windows Update
RP121: 16/05/2011 9:31:43 AM - Installed HiJackThis
.
==== Installed Programs ======================
.
Update for Microsoft Office 2007 (KB2508958)
Acer Assist
Acer eDataSecurity Management
Acer Empowering Technology
Acer Registration
Acer ScreenSaver
Acrobat.com
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Reader 9.3.3
Airport Mania First Flight
Alice Greenfingers
Alien Shooter
ATI Catalyst Install Manager
µTorrent
avast! Free Antivirus
Bookworm Adventures
C:\Program Files\Acer GameZone\GameConsole
Cake Mania 2
Canon iP6700D
Canon Utilities Easy-PhotoPrint
CD-LabelPrint
Chicken Invaders 2
Cooking Dash
Dairy Dash
Dream Day First Home
Galapago
GamesBar 2.0.1.12
Go-Go Gourmet
Google Toolbar for Firefox
Google Toolbar for Internet Explorer
Google Update Helper
Heroes of Hellas
ImgBurn
Junk Mail filter update
Magic Farm
Magic Match Adventures
Microsoft .NET Framework 4 Client Profile
Microsoft Application Error Reporting
Microsoft Choice Guard
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Enterprise 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office Groove MUI (English) 2007
Microsoft Office Groove Setup Metadata MUI (English) 2007
Microsoft Office Home and Student 2007
Microsoft Office InfoPath MUI (English) 2007
Microsoft Office Live Add-in 1.5
Microsoft Office OneNote MUI (English) 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Suite Activation Assistant
Microsoft Office Word MUI (English) 2007
Microsoft Search Enhancement Pack
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Sync Framework Runtime Native v1.0 (x86)
Microsoft Sync Framework Services Native v1.0 (x86)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable - KB2467175
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Works
MSVCRT
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
Mystery Solitaire - Secret Island
NTI Backup Now 5
NTI Backup Now Standard
NTI Media Maker 8
NVIDIA Drivers
Parking Dash
PG583_32_inf
Puzzle Express
Realtek High Definition Audio Driver
Security Update for 2007 Microsoft Office System (KB2288621)
Security Update for 2007 Microsoft Office System (KB2288931)
Security Update for 2007 Microsoft Office System (KB2345043)
Security Update for 2007 Microsoft Office System (KB2466156)
Security Update for 2007 Microsoft Office System (KB2509488)
Security Update for 2007 Microsoft Office System (KB969559)
Security Update for 2007 Microsoft Office System (KB976321)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft Office Access 2007 (KB979440)
Security Update for Microsoft Office Excel 2007 (KB2464583)
Security Update for Microsoft Office Groove 2007 (KB2494047)
Security Update for Microsoft Office InfoPath 2007 (KB979441)
Security Update for Microsoft Office PowerPoint 2007 (KB2535818)
Security Update for Microsoft Office PowerPoint Viewer 2007 (KB2464623)
Security Update for Microsoft Office Publisher 2007 (KB2284697)
Security Update for Microsoft Office system 2007 (972581)
Security Update for Microsoft Office system 2007 (KB974234)
Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
Security Update for Microsoft Office Word 2007 (KB2344993)
Talking Word Processor
Turbo Pizza
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office Access 2007 Help (KB963663)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office Infopath 2007 Help (KB963662)
Update for Microsoft Office OneNote 2007 (KB980729)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Outlook 2007 (KB2509470)
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Publisher 2007 Help (KB963667)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Update for Outlook 2007 Junk Email Filter (KB2536413)
Upgrade Kit
Web Games Player Plugin
Wedding Dash
Windows Driver Package - YUAN High-Tech Development Co. Ltd. (OmniTV) Media (12/14/2007 6.1.32.42)
Windows Live Call
Windows Live Communications Platform
Windows Live Essentials
Windows Live Family Safety
Windows Live ID Sign-in Assistant
Windows Live Mail
Windows Live Messenger
Windows Live Movie Maker
Windows Live Photo Gallery
Windows Live Sync
Windows Live Toolbar
Windows Live Upload Tool
Windows Live Writer
WinRAR archiver
ZoneAlarm
ZoneAlarm Toolbar
.
==== Event Viewer Messages From Past Week ========
.
15/05/2011 10:26:59 AM, Error: atikmdag [52236] - CPLIB :: General - Invalid Parameter
15/05/2011 10:26:59 AM, Error: atikmdag [43029] - Display is not active
14/05/2011 7:21:02 PM, Error: Schannel [36888] - The following fatal alert was generated: 10. The internal error state is 10.
.
==== End Of File ===========================
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Re: Daughter's internet slow & redirects

Unread postby Gary R » May 18th, 2011, 1:50 am

Looking over your log, back soon.
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Re: Daughter's internet slow & redirects

Unread postby Gary R » May 18th, 2011, 1:54 am

Nothing particularly leaping out at me from your DDS logs as a source of your problems, so I'd like you to run a couple of extra scans for me please .....

First

Download OTL by OldTimer to your Desktop.

Alternative Download

If you already have a copy of OTL delete it and use this version.

  • Double click OTL.exe to launch the programme.
  • Check the following.
    • Scan all users.
    • Lop check.
    • Purity check.
  • Under Extra Registry section, select Use SafeList
  • Under Custom Scans/Fixes copy/paste the contents of the code box below.
Code: Select all
netsvcs
msconfig
safebootminimal
safebootnetwork
activex
drivers32
%SYSTEMDRIVE%\*.*
/md5start
eventlog.dll
scecli.dll
netlogon.dll
cngaudit.dll
sceclt.dll
ntelogon.dll
logevent.dll
iaStor.sys
nvstor.sys
atapi.sys
IdeChnDr.sys
viasraid.sys
AGP440.sys
vaxscsi.sys
nvatabus.sys
viamraid.sys
nvata.sys
nvgts.sys
iastorv.sys
ViPrt.sys
eNetHook.dll
ahcix86.sys
KR10N.sys
nvstor32.sys
ahcix86s.sys
nvrd32.sys
symmpi.sys
adp3132.sys
mv61xx.sys
nvraid.sys
/md5stop
%systemroot%\*. /mp /s
%systemroot%\system32\*.dll /lockedfiles
%systemroot%\system32\*.exe /lockedfiles
%systemroot%\Tasks\*.job /lockedfiles
%systemroot%\system32\drivers\*.sys /lockedfiles
%systemroot%\System32\config\*.sav
%systemroot%\system32\drivers\*.sys /90
CREATERESTOREPOINT
%PROGRAMFILES%\*.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Install|LastSuccessTime /rs
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\WPAEvents

  • Click the Run Scan button and wait for the scan to finish (usually about 10-15 mins).
  • When finished it will produce two logs.
    • OTL.txt (open on your desktop).
    • Extras.txt (minimised in your taskbar)
  • Please post me both logs.

Next

Download TDSSKiller.zip and extract it to your Desktop.
  • Double click on TDSSKiller.exe to launch it.
    • If using Vista or Windows7, when prompted by UAC allow the prompt.
  • Click on Start Scan
  • The scan will run.
  • When the scan has finished, if it finds anything please click on the drop down arrow next to Cure and select Skip
  • Now click on Report to open the log file created by TDSSKiller in your root directory C:\
  • Post the contents in your next reply please.
  • DO NOT TRY TO FIX ANYTHING AT THIS POINT

Summary of the logs I need from you in your next post:
  • OTL.txt
  • Extras.txt
  • TDSSKiller log


Please post each log separately to prevent it being cut off by the forum post size limiter. Check each after you've posted it to make sure it's all present, if any log is cut off you'll have to post it in sections.
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Re: Daughter's internet slow & redirects

Unread postby Gary R » May 21st, 2011, 1:45 pm

Due to lack of response, this topic is now closed.

If you still require help, please open a new thread in the Infected? Virus, malware, adware, ransomware, oh my! forum, include a fresh FRST log, and wait for a new helper.
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