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Google redirection

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Re: Google redirection

Unread postby hypermac99 » May 16th, 2011, 2:47 pm

The computer is definitely running faster now. No problems with the google redirection either. Thanks for your help!

ComboFix 11-05-15.03 - Grandmaster B 05/15/2011 17:44:20.1.2 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1022.318 [GMT -4:00]
Running from: C:\Documents and Settings\Grandmaster B\Desktop\ComboFix.exe
AV: Microsoft Security Essentials *Disabled/Updated* {EDB4FA23-53B8-4AFA-8C5D-99752CCA7095}
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Re: Google redirection

Unread postby hypermac99 » May 16th, 2011, 2:49 pm

Also it changed my default browser from Fire Fox to Internet Explorer. I just switched it back. If that matters?
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Re: Google redirection

Unread postby deltalima » May 16th, 2011, 2:54 pm

Hi hypermac99,

That log is very short – it should be more that 4 lines.

Please check in the folder C:\qoobox or any files named

ComboFix?.txt where ? is a number and post the contents of those logs.
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Re: Google redirection

Unread postby deltalima » May 16th, 2011, 2:55 pm

Also it changed my default browser from Fire Fox to Internet Explorer. I just switched it back. If that matters?


Yes that's fine.
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Re: Google redirection

Unread postby hypermac99 » May 16th, 2011, 3:06 pm

Didn't find anything in that folder. Ran a windows search for files containing ComboFix as the name and it brought up the folder, program, and the log I posted above. Thats it.
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Re: Google redirection

Unread postby deltalima » May 16th, 2011, 3:16 pm

Hi hypermac99,

Didn't find anything in that folder.


OK, it looks like Combofix didn't produce a log this time.

  • Click Start, point to Settings, and then click Control Panel.
  • In Control Panel, double-click Add or Remove Programs.
  • In Add or Remove Programs,
    highlight Coupon Printer for Windows
    click Remove
  • Close the Add or Remove Programs and the Control Panel windows.

Update Adobe Reader

  • You should Download and Install the newest version of Adobe Reader for reading pdf files.
  • Older versions may have vulnerabilities that malware can use to infect your system.
  • Go Here to download and install Adobe Reader X (10.0.3).
  • Note: remember to Uncheck Free McAfee® Security Scan Plus (optional)

Update Java Runtime

You are using an old version of Java. Sun's Java is sometimes updated in order to eliminate the exploitation of vulnerabilities in an existing version. For this reason, it's extremely important that you keep the program up to date, & also remove the older more vulnerable versions from your system. The most current version of Sun Java is: Java Runtime Environment Version 6 Update 25.
  • Download the latest version of Java Runtime Environment (JRE) 6 Here
  • Scroll down to where it says "JDK 6 Update 25 (JDK or JRE)"
  • Click the orange Download JRE button to the right
  • Select the Windows platform from the dropdown menu
  • Read the License Agreement and then check the box that says: "I agree to the Java SE Runtime Environment 6 with JavaFX License Agreement". Click on Continue.The page will refresh
  • Click on the link to download Windows Offline Installation & save the file to your desktop
  • Close any programs you may have running - especially your web browser
  • Go to Start > Settings > Control Panel, double-click on Add/Remove Programs & remove all older versions of Java
  • Check (highlight) any item with Java Runtime Environment (JRE or J2SE or Java(TM) 6) in the name
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove each Java versions
  • Reboot your computer once all Java components are removed
  • Then from your desktop double-click on jre-6u25-windows-i586-p.exe to install the newest version

Run OTL Script

  • Double-click OTL.exe to start the program.
  • Copy and Paste the following code into the Image textbox. Do not include the word Code
    Code: Select all
    :processes
    killallprocesses
    :otl
    O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - No CLSID value found.
    :commands
    [EMPTYTEMP]
    [EMPTYFLASH]
    [REBOOT]
    
  • Then click the Run Fix button at the top.
  • Click Image.
  • OTL may ask to reboot the machine. Please do so if asked.
  • The report should appear in Notepad after the reboot.Copy and Paste that report in your next reply.

ESET Online Scanner:

Note: You can use either Internet Explorer or Mozilla FireFox for this scan. You will however need to disable your current installed Anti-Virus, how to do so can be read here.

Vista/Windows 7 users: You will need to to right-click on the either the IE or FF icon in the Start Menu or Quick Launch Bar on the Taskbar and select Run as Administrator from the context menu.

  • Please go here to run the scan.
    Note: If using Mozilla Firefox you will need to download esetsmartinstaller_enu.exe when prompted then double click on it to install.
    All of the below instructions are compatible with either Internet Explorer or Mozilla FireFox.
  • Select the option YES, I accept the Terms of Use then click on: Image
  • When prompted allow the Add-On/Active X to install.
  • Make sure that the option Remove found threats is NOT checked, and the option Scan archives is checked.
  • Now click on Advanced Settings and select the following:
    • Scan for potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth Technology
  • Now click on: Image
  • The virus signature database... will begin to download. Be patient this make take some time depending on the speed of your Internet Connection.
  • When completed the Online Scan will begin automatically.
  • Do not touch either the Mouse or keyboard during the scan otherwise it may stall.
  • When completed select Uninstall application on close if you so wish, make sure you copy the logfile first!
  • Now click on: Image
  • Use notepad to open the logfile located at C:\Program Files\ESET\EsetOnlineScanner\log.txt.
  • Copy and paste that log as a reply to this topic.

Note: Do not forget to re-enable your Anti-Virus application after running the above scan!
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Re: Google redirection

Unread postby hypermac99 » May 16th, 2011, 3:20 pm

damn this might take a few minutes. Doing it now. Just to give you a heads up, I uninstalled that coupon program yesterday.
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Re: Google redirection

Unread postby deltalima » May 16th, 2011, 3:23 pm

OK, the ESET scan may take a while so post log when ready.
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Re: Google redirection

Unread postby hypermac99 » May 16th, 2011, 3:41 pm

With Java, Do I go for the Standard edition or the bundle with JavaFX 1.3.1 SDK ?
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Re: Google redirection

Unread postby hypermac99 » May 16th, 2011, 3:44 pm

ah nevermind. I got the same file name as you posted above. My meds are messing with me from my brain surgery. Bare with me here haha.
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Re: Google redirection

Unread postby hypermac99 » May 16th, 2011, 5:46 pm

All processes killed
========== PROCESSES ==========
========== OTL ==========
Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4efb-9B51-7695ECA05670}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{02478D38-C3F9-4efb-9B51-7695ECA05670}\ not found.
========== COMMANDS ==========

[EMPTYTEMP]

User: Administrator
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes

User: Administrator.WOOPTY-3DFF2ED2
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 67 bytes
->FireFox cache emptied: 3739637 bytes
->Flash cache emptied: 456 bytes

User: All Users

User: All Users.WINDOWS

User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 32768 bytes

User: Default User.WINDOWS
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 67 bytes
->Flash cache emptied: 41620 bytes

User: Grandmaster B
->Temp folder emptied: 26953459 bytes
->Temporary Internet Files folder emptied: 3991620 bytes
->Java cache emptied: 37393 bytes
->FireFox cache emptied: 176701172 bytes
->Flash cache emptied: 56292 bytes

User: LocalService
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 67 bytes

User: LocalService.NT AUTHORITY
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 32902 bytes

User: Me
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 78991 bytes
->Java cache emptied: 11874568 bytes
->FireFox cache emptied: 57498583 bytes
->Flash cache emptied: 3813751 bytes

User: NetworkService
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 177273457 bytes
->Java cache emptied: 0 bytes
->FireFox cache emptied: 6873455 bytes
->Flash cache emptied: 1558 bytes

User: NetworkService.NT AUTHORITY
->Temp folder emptied: 10530 bytes
->Temporary Internet Files folder emptied: 33170 bytes

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 1258425 bytes
%systemroot%\System32 .tmp files removed: 2577 bytes
%systemroot%\System32\dllcache .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 71505 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temp folder emptied: 0 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 34318 bytes
RecycleBin emptied: 65407980 bytes

Total Files Cleaned = 511.00 mb


[EMPTYFLASH]

User: Administrator

User: Administrator.WOOPTY-3DFF2ED2
->Flash cache emptied: 0 bytes

User: All Users

User: All Users.WINDOWS

User: Default User

User: Default User.WINDOWS
->Flash cache emptied: 0 bytes

User: Grandmaster B
->Flash cache emptied: 0 bytes

User: LocalService

User: LocalService.NT AUTHORITY

User: Me
->Flash cache emptied: 0 bytes

User: NetworkService
->Flash cache emptied: 0 bytes

User: NetworkService.NT AUTHORITY

Total Flash Files Cleaned = 0.00 mb


OTL by OldTimer - Version 3.2.22.3 log created on 05162011_155823

Files\Folders moved on Reboot...
File move failed. C:\WINDOWS\SFE035E47.tmp scheduled to be moved on reboot.

Registry entries deleted on Reboot...



ESETSmartInstaller@High as downloader log:
all ok
# version=7
# OnlineScannerApp.exe=1.0.0.1
# OnlineScanner.ocx=1.0.0.6427
# api_version=3.0.2
# EOSSerial=2a94fd23ff07d0448bda9c15a14ff6e6
# end=finished
# remove_checked=false
# archives_checked=true
# unwanted_checked=true
# unsafe_checked=true
# antistealth_checked=true
# utc_time=2011-05-16 09:42:33
# local_time=2011-05-16 05:42:33 (-0500, Eastern Daylight Time)
# country="United States"
# lang=1033
# osver=5.1.2600 NT Service Pack 3
# compatibility_mode=512 16777215 100 0 0 0 0 0
# compatibility_mode=5891 16776869 42 87 0 16685612 0 0
# compatibility_mode=8192 67108863 100 0 0 0 0 0
# scanned=101089
# found=5
# cleaned=0
# scan_time=5003
C:\Brandon\My Shit\programs\TAMC_ShMe_.rar probably a variant of Win32/HackTool.Patcher.A application (unable to clean) 00000000000000000000000000000000 I
C:\Documents and Settings\Grandmaster B\Application Data\klinstall.exe a variant of Win32/KeyLogger.AwardKeylogger.A application (unable to clean) 00000000000000000000000000000000 I
C:\Documents and Settings\Grandmaster B\My Documents\Downloads\Award.Keylogger.1.27.rar multiple threats (unable to clean) 00000000000000000000000000000000 I
C:\System Volume Information\_restore{17D4862C-CCD5-4724-8488-B227574776E5}\RP31\A0006252.exe a variant of Win32/KeyLogger.AwardKeylogger.A application (unable to clean) 00000000000000000000000000000000 I
C:\System Volume Information\_restore{17D4862C-CCD5-4724-8488-B227574776E5}\RP91\A0009450.exe Win32/Toolbar.AskSBar application (unable to clean) 00000000000000000000000000000000 I
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Re: Google redirection

Unread postby deltalima » May 16th, 2011, 5:57 pm

Hi hypermac99,

Using Windows Explorer (to get there right-click your Start button and go to Explore), please delete these files (if present):

C:\Brandon\My Shit\programs\TAMC_ShMe_.rar
C:\Documents and Settings\Grandmaster B\Application Data\klinstall.exe
C:\Documents and Settings\Grandmaster B\My Documents\Downloads\Award.Keylogger.1.27.rar

Now that you are clean, please follow these steps in order to keep your computer clean and secure.

Remove GMER

Delete the GMER icon from your desktop.

Uninstall ComboFix

  • Click START then RUN
  • Now type Combofix /Uninstall in the runbox and click OK

Clean up with OTL

  • Double-click OTL.exe to start the program. This will remove all the tools we used to clean your pc.
  • Close all other programs apart from OTL as this step will require a reboot
  • On the OTL main screen, press the CleanUp! button
  • Say Yes to the prompt and then allow the program to reboot your computer.

Create a new, clean System Restore point which you can use in case of future system problems:
  • Press Start >> All Programs >> Accessories >>System Tools >> System Restore
  • Select Create a restore point, then Next, type a name like All Clean then press the Create button and once it's done press Close
  • Now remove old, infected System Restore points:
  • Next click Start >> Run and type cleanmgr in the box and press OK
  • Ensure the boxes for Recycle Bin, Temporary Files and Temporary Internet Files are checked, you can choose to check other boxes if you wish but they are not required.
  • Select the More Options tab, under System Restore press Clean up... and say Yes to the prompt
  • Press OK and Yes to confirm

Update your AntiVirus Software and keep your other programs up-to-date
Update your Antivirus programs and other security products regularly to avoid new threats that could infect your system.
You can use one of these sites to check if any updates are needed for your pc.
Secunia Software Inspector
F-secure Health Check

Security Updates for Windows, Internet Explorer & Microsoft Office
Whenever a security problem in its software is found, Microsoft will usually create a patch so that after the patch is installed, attackers can't use the vulnerability to install malicious software on your PC. Keeping up with these patches will help to prevent malicious software being installed on your PC. Ensure you are registered for Windows updates via Start > right-click on My Computer > Properties > Automatic Updates tab or visit the Microsoft Update site on a regular basis.


Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.

A tutorial on installing & using this product can be found here:

Using SpywareBlaster to protect your computer from Spyware and Malware


Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.Follow this list and your potential for being infected again will reduce dramatically.

Here are some additional utilities that will enhance your safety


Also, please read this great article by Tony Klein So How Did I Get Infected In First Place

Happy surfing and stay clean!
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Re: Google redirection

Unread postby hypermac99 » May 16th, 2011, 9:24 pm

Thank you for all of your help. I really appreciate it!
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Re: Google redirection

Unread postby deltalima » May 17th, 2011, 3:39 am

You're welcome!
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Re: Google redirection

Unread postby NonSuch » May 17th, 2011, 3:48 am

As this issue appears to be resolved, this topic is now closed.

We are pleased we could help you resolve your computer's malware issues.

If you would like to make a comment or leave a compliment regarding the help you have received, please see Feedback for Our Helpers - Say "Thanks" Here.
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