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Windows 7 browser hijack, no firewall

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Windows 7 browser hijack, no firewall

Unread postby jlapierre_mp » May 3rd, 2011, 2:34 pm

The computer had a browser hijack/fake anti-malware redirector. It was mostly cleaned up with superantispyware and malwarebytes. However the Windows firewall will no longer runs unless in safe mode, and MS security essentials doesn't want to work consistently. Any help greatly appreciated.
.
DDS (Ver_11-03-05.01) - NTFS_AMD64
Run by sue at 14:10:23.64 on Tue 05/03/2011
Internet Explorer: 9.0.8112.16421
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.4061.2946 [GMT -4:00]
.
AV: Microsoft Security Essentials *Enabled/Updated* {108DAC43-C256-20B7-BB05-914135DA5160}
SP: Microsoft Security Essentials *Enabled/Updated* {ABEC4DA7-E46C-2F39-81B5-AA334E5D1BDD}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Program Files\Microsoft Security Client\Antimalware\MsMpEng.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files (x86)\ASUS\SmartLogon\smartlogon.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\Dwm.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\Windows\system32\taskhost.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\system32\taskeng.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files (x86)\ASUS\ControlDeck\ControlDeckStartUp.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files (x86)\ASUS\ASUS Live Update\ALU.exe
C:\Windows\servicing\TrustedInstaller.exe
C:\Program Files\P4G\BatteryLife.exe
C:\Program Files (x86)\ASUS\SmartLogon\sensorsrv.exe
C:\Program Files (x86)\ASUS\Wireless Console 3\wcourier.exe
C:\Program Files\Microsoft Security Client\Antimalware\NisSrv.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Users\sue\Desktop\dds.scr
C:\Windows\system32\conhost.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://asus.msn.com
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Windows Live Messenger Companion Helper: {9fdde16b-836f-4806-ab1f-1455cbeff289} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll
BHO: Skype Plug-In: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
TB: {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No File
mPolicies-system: ConsentPromptBehaviorAdmin = 0 (0x0)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableLUA = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
mPolicies-system: PromptOnSecureDesktop = 0 (0x0)
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~1\Office12\EXCEL.EXE/3000
IE: {0000036B-C524-4050-81A0-243669A86B9F} - {B63DBA5F-523F-4B9C-A43D-65DF1977EAD3} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - C:\PROGRA~2\MICROS~1\Office12\REFIEBAR.DLL
DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} - hxxp://office.microsoft.com/sites/produ ... wsdc32.cab
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
BHO-X64: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
TB-X64: {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No File
.
============= SERVICES / DRIVERS ===============
.
R1 MpFilter;Microsoft Malware Protection Driver;C:\Windows\System32\drivers\MpFilter.sys [2010-10-24 188928]
R1 vwififlt;Virtual WiFi Filter Driver;C:\Windows\System32\drivers\vwififlt.sys [2009-7-13 59904]
R2 ASMMAP64;ASMMAP64;C:\Program Files\ATKGFNEX\ASMMAP64.sys [2010-2-19 14904]
R3 ETD;ELAN PS/2 Port Input Device;C:\Windows\System32\drivers\ETD.sys [2009-7-8 140800]
R3 L1C;NDIS Miniport Driver for Atheros AR8131/AR8132 PCI-E Ethernet Controller (NDIS 6.20);C:\Windows\System32\drivers\L1C62x64.sys [2009-7-27 58880]
R3 MpNWMon;Microsoft Malware Protection Network Driver;C:\Windows\System32\drivers\MpNWMon.sys [2010-10-24 40832]
R3 NisDrv;Microsoft Network Inspection System;C:\Windows\System32\drivers\NisDrvWFP.sys [2010-10-24 72064]
R3 NisSrv;Microsoft Network Inspection;C:\Program Files\Microsoft Security Client\Antimalware\NisSrv.exe [2010-11-11 282616]
R3 pneteth;PdaNet Broadband;C:\Windows\System32\drivers\pneteth.sys [2010-10-23 15360]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S3 fssfltr;fssfltr;C:\Windows\System32\drivers\fssfltr.sys [2010-10-29 48488]
S3 fsssvc;Windows Live Family Safety Service;C:\Program Files (x86)\Windows Live\Family Safety\fsssvc.exe [2010-9-23 1493352]
S3 NVHDA;Service for NVIDIA High Definition Audio Driver;C:\Windows\System32\drivers\nvhda64v.sys [2009-4-30 81440]
S3 SiSGbeLH;SiS191/SiS190 Ethernet Device NDIS 6.0 Driver;C:\Windows\System32\drivers\SiSG664.sys [2009-6-10 56832]
S3 ssadbus;SAMSUNG Android USB Composite Device driver (WDM);C:\Windows\System32\drivers\ssadbus.sys [2010-10-23 125344]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2011-4-28 59392]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2010-4-28 1255736]
S4 AFBAgent;AFBAgent;C:\Windows\System32\FBAgent.exe [2010-2-19 359552]
S4 gupdate;Google Update Service (gupdate);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2010-6-29 136176]
S4 gupdatem;Google Update Service (gupdatem);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2010-6-29 136176]
S4 OberonGameConsoleService;Oberon Media Game Console service;C:\Program Files (x86)\ASUS\Game Park\GameConsole\OberonGameConsoleService.exe [2010-2-19 44312]
S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184]
.
=============== Created Last 30 ================
.
2011-05-03 18:09:01 -------- d-sh--w- C:\$RECYCLE.BIN
2011-05-02 19:50:14 8802128 ----a-w- C:\PROGRA~3\Microsoft\Microsoft Antimalware\Definition Updates\{DAB7942B-01AC-4D88-A78A-1595197AE77A}\mpengine.dll
2011-05-02 19:26:43 19968 ----a-w- C:\wshelper.dll
2011-05-02 19:17:41 -------- d-----w- C:\Windows\pss
2011-05-02 14:19:32 -------- d-----w- C:\Program Files (x86)\Microsoft Easy Assist
2011-05-02 14:18:56 -------- d-----w- C:\PROGRA~3\Applications
2011-05-02 14:17:21 -------- d-----w- C:\Users\sue\AppData\Local\{F3FA9099-E57A-4559-879A-319C8DD34DD5}
2011-05-01 01:33:04 -------- d-----w- C:\Users\sue\AppData\Local\{D4266C02-6700-4D2C-890C-A7CF628ABD03}
2011-04-29 20:35:10 8802128 ----a-w- C:\PROGRA~3\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
2011-04-29 05:04:28 -------- d-----w- C:\Users\sue\AppData\Local\{18F6F46C-C29C-40FE-A5B0-2F377ACFF7B7}
2011-04-28 18:42:55 -------- d-----w- C:\Windows\System32\SPReview
2011-04-28 18:41:51 -------- d-----w- C:\Windows\System32\EventProviders
2011-04-28 18:38:16 48976 ----a-w- C:\Windows\System32\netfxperf.dll
2011-04-28 18:38:16 1942856 ----a-w- C:\Windows\System32\dfshim.dll
2011-04-28 18:36:59 273792 ----a-w- C:\Windows\System32\drivers\msiscsi.sys
2011-04-28 18:35:59 582656 ----a-w- C:\Windows\System32\sxs.dll
2011-04-28 18:33:59 738816 ----a-w- C:\Windows\SysWow64\wmpmde.dll
2011-04-28 18:32:59 68096 ----a-w- C:\Windows\SysWow64\napdsnap.dll
2011-04-28 18:31:57 606208 ----a-w- C:\Windows\SysWow64\wbem\fastprox.dll
2011-04-28 18:31:57 363008 ----a-w- C:\Windows\SysWow64\wbemcomn.dll
2011-04-28 18:28:37 529408 ----a-w- C:\Windows\System32\wbemcomn.dll
2011-04-28 18:28:37 524288 ----a-w- C:\Windows\System32\wmicmiplugin.dll
2011-04-28 18:28:37 1225216 ----a-w- C:\Windows\System32\wbem\wbemcore.dll
2011-04-28 18:28:20 933376 ----a-w- C:\Windows\System32\SmiEngine.dll
2011-04-28 18:28:13 199168 ----a-w- C:\Windows\System32\PkgMgr.exe
2011-04-28 18:27:27 422912 ----a-w- C:\Windows\System32\drvstore.dll
2011-04-28 18:27:27 399872 ----a-w- C:\Windows\System32\dpx.dll
2011-04-28 17:19:32 601424 ------w- C:\PROGRA~3\Microsoft\Microsoft Antimalware\Definition Updates\{780EB54B-9F97-42D2-BD48-A2501865DB3E}\gapaengine.dll
2011-04-28 17:12:57 -------- d-----w- C:\Program Files (x86)\Microsoft Security Client
2011-04-28 17:12:46 -------- d-----w- C:\Program Files\Microsoft Security Client
2011-04-28 17:03:52 -------- d-----w- C:\Users\sue\AppData\Local\{2AC7814E-AB4F-424E-A165-A1765DF30117}
2011-04-28 14:13:14 98816 ----a-w- C:\Windows\sed.exe
2011-04-28 14:13:14 89088 ----a-w- C:\Windows\MBR.exe
2011-04-28 14:13:14 256512 ----a-w- C:\Windows\PEV.exe
2011-04-28 14:13:14 161792 ----a-w- C:\Windows\SWREG.exe
2011-04-28 14:11:50 -------- d-----w- C:\Users\sue\AppData\Local\{E7C9569F-EDDB-459C-9184-6C222EB21129}
2011-04-28 14:06:55 -------- d-----w- C:\Users\sue\AppData\Local\{ADD33E99-B828-406D-8993-B4C12EFEE695}
2011-04-28 13:43:27 -------- d-----w- C:\Users\sue\AppData\Local\{170E1BA4-063E-4612-9C80-B35604CD04B3}
2011-04-27 23:29:28 -------- d-----w- C:\Users\sue\AppData\Local\{452FB9C3-04D1-4BC4-9B09-AB55E070D1A3}
2011-04-26 21:17:13 8802128 ----a-w- C:\PROGRA~3\Microsoft\Windows Defender\Definition Updates\{2E6FF98F-340D-4435-9DC3-65BC2CFA4C9A}\mpengine.dll
2011-04-15 00:26:52 -------- d-----w- C:\Users\sue\AppData\Local\{59CFD8A9-4895-49B0-8C48-01E562AD2E00}
2011-04-14 10:12:26 -------- d-----w- C:\Users\sue\AppData\Local\{14E411CC-8DCC-4F92-B5B7-EA1800E1B8A0}
2011-04-09 15:49:55 -------- d-----w- C:\Users\sue\AppData\Local\AOL
2011-04-09 15:49:55 -------- d-----w- C:\Users\sue\AppData\Local\AIM
2011-04-09 15:49:49 -------- d-----w- C:\PROGRA~3\AIM
2011-04-09 15:49:42 -------- d-----w- C:\Program Files (x86)\AIM
2011-04-09 15:49:41 -------- d-----w- C:\Program Files (x86)\Common Files\Software Update Utility
2011-04-09 15:49:38 -------- d-----w- C:\Program Files (x86)\Common Files\AOL
2011-04-05 23:45:01 -------- d-----w- C:\Users\sue\AppData\Local\{AAD5BA41-32F5-4DC8-8723-EF7BD9943B29}
.
==================== Find3M ====================
.
2011-04-28 18:58:18 152576 ----a-w- C:\Windows\SysWow64\msclmd.dll
2011-04-28 18:58:17 175616 ----a-w- C:\Windows\System32\msclmd.dll
2011-03-12 12:08:49 1465344 ----a-w- C:\Windows\System32\XpsPrint.dll
2011-03-12 11:23:45 870912 ----a-w- C:\Windows\SysWow64\XpsPrint.dll
2011-03-11 06:41:37 189824 ----a-w- C:\Windows\System32\drivers\storport.sys
2011-03-11 06:41:34 166272 ----a-w- C:\Windows\System32\drivers\nvstor.sys
2011-03-11 06:41:34 1659776 ----a-w- C:\Windows\System32\drivers\ntfs.sys
2011-03-11 06:41:34 148352 ----a-w- C:\Windows\System32\drivers\nvraid.sys
2011-03-11 06:41:26 410496 ----a-w- C:\Windows\System32\drivers\iaStorV.sys
2011-03-11 06:41:12 27008 ----a-w- C:\Windows\System32\drivers\amdxata.sys
2011-03-11 06:41:12 107904 ----a-w- C:\Windows\System32\drivers\amdsata.sys
2011-03-11 06:34:51 1359872 ----a-w- C:\Windows\System32\mfc42u.dll
2011-03-11 06:34:50 1395712 ----a-w- C:\Windows\System32\mfc42.dll
2011-03-11 06:33:29 2565632 ----a-w- C:\Windows\System32\esent.dll
2011-03-11 06:30:28 96768 ----a-w- C:\Windows\System32\fsutil.exe
2011-03-11 05:33:59 1164288 ----a-w- C:\Windows\SysWow64\mfc42u.dll
2011-03-11 05:33:59 1137664 ----a-w- C:\Windows\SysWow64\mfc42.dll
2011-03-11 05:33:09 1699328 ----a-w- C:\Windows\SysWow64\esent.dll
2011-03-11 05:31:07 74240 ----a-w- C:\Windows\SysWow64\fsutil.exe
2011-03-08 06:29:32 976896 ----a-w- C:\Windows\System32\inetcomm.dll
2011-03-08 05:28:29 741376 ----a-w- C:\Windows\SysWow64\inetcomm.dll
2011-03-04 06:19:28 135168 ----a-w- C:\Windows\apppatch\AppPatch64\AcXtrnal.dll
2011-03-04 06:19:27 350208 ----a-w- C:\Windows\apppatch\AppPatch64\AcLayers.dll
2011-03-03 06:24:16 183296 ----a-w- C:\Windows\System32\dnsrslvr.dll
2011-03-03 06:21:57 30208 ----a-w- C:\Windows\System32\dnscacheugc.exe
2011-03-03 05:36:16 28672 ----a-w- C:\Windows\SysWow64\dnscacheugc.exe
2011-03-03 03:52:08 3135488 ----a-w- C:\Windows\System32\win32k.sys
2011-02-25 06:19:30 2871808 ----a-w- C:\Windows\explorer.exe
2011-02-25 05:30:54 2616320 ----a-w- C:\Windows\SysWow64\explorer.exe
2011-02-24 06:15:44 476160 ----a-w- C:\Windows\System32\XpsGdiConverter.dll
2011-02-24 05:38:54 288256 ----a-w- C:\Windows\SysWow64\XpsGdiConverter.dll
2011-02-23 04:56:31 158208 ----a-w- C:\Windows\System32\drivers\mrxsmb.sys
2011-02-23 04:56:27 467456 ----a-w- C:\Windows\System32\drivers\srv.sys
2011-02-23 04:56:03 411648 ----a-w- C:\Windows\System32\drivers\srv2.sys
2011-02-23 04:55:47 167936 ----a-w- C:\Windows\System32\drivers\srvnet.sys
2011-02-23 04:55:12 287744 ----a-w- C:\Windows\System32\drivers\mrxsmb10.sys
2011-02-23 04:55:12 128000 ----a-w- C:\Windows\System32\drivers\mrxsmb20.sys
2011-02-23 04:55:04 90624 ----a-w- C:\Windows\System32\drivers\bowser.sys
2011-02-19 12:05:15 1139200 ----a-w- C:\Windows\System32\FntCache.dll
2011-02-19 12:04:37 1544192 ----a-w- C:\Windows\System32\DWrite.dll
2011-02-19 12:04:17 902656 ----a-w- C:\Windows\System32\d2d1.dll
2011-02-19 12:03:46 46080 ----a-w- C:\Windows\System32\atmlib.dll
2011-02-19 09:00:32 367616 ----a-w- C:\Windows\System32\atmfd.dll
2011-02-19 06:30:51 1076736 ----a-w- C:\Windows\SysWow64\DWrite.dll
2011-02-19 06:30:50 739840 ----a-w- C:\Windows\SysWow64\d2d1.dll
2011-02-19 06:30:46 34304 ----a-w- C:\Windows\SysWow64\atmlib.dll
2011-02-19 04:34:54 294912 ----a-w- C:\Windows\SysWow64\atmfd.dll
2011-02-18 10:51:16 31232 ----a-w- C:\Windows\System32\prevhost.exe
2011-02-18 05:39:44 31232 ----a-w- C:\Windows\SysWow64\prevhost.exe
2011-02-12 11:34:16 267776 ----a-w- C:\Windows\System32\FXSCOVER.exe
2011-02-05 17:10:16 642944 ----a-w- C:\Windows\System32\winload.efi
2011-02-05 17:10:08 20352 ----a-w- C:\Windows\System32\kdusb.dll
2011-02-05 17:10:08 19328 ----a-w- C:\Windows\System32\kd1394.dll
2011-02-05 17:10:08 17792 ----a-w- C:\Windows\System32\kdcom.dll
2011-02-05 17:06:41 605552 ----a-w- C:\Windows\System32\winload.exe
2011-02-05 17:06:41 566208 ----a-w- C:\Windows\System32\winresume.efi
2011-02-05 17:06:41 518672 ----a-w- C:\Windows\System32\winresume.exe
.
============= FINISH: 14:12:37.74 ===============
.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_11-03-05.01)
.
Microsoft Windows 7 Home Premium
Boot Device: \Device\HarddiskVolume2
Install Date: 3/12/2010 6:52:31 PM
System Uptime: 5/3/2011 2:08:16 PM (0 hours ago)
.
Motherboard: ASUSTeK Computer Inc. | | UL80VT
Processor: Genuine Intel(R) CPU U7300 @ 1.30GHz | Socket 478 | 793/200mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 75 GiB total, 19.899 GiB free.
D: is FIXED (NTFS) - 209 GiB total, 165.907 GiB free.
E: is CDROM ()
.
==== Disabled Device Manager Items =============
.
Class GUID: {4d36e968-e325-11ce-bfc1-08002be10318}
Description: NVIDIA GeForce G210M
Device ID: PCI\VEN_10DE&DEV_0A74&SUBSYS_1BC21043&REV_A2\4&C754AA&0&0008
Manufacturer: NVIDIA
Name: NVIDIA GeForce G210M
PNP Device ID: PCI\VEN_10DE&DEV_0A74&SUBSYS_1BC21043&REV_A2\4&C754AA&0&0008
Service: nvlddmkm
.
Class GUID: {4d36e97d-e325-11ce-bfc1-08002be10318}
Description: High Definition Audio Controller
Device ID: PCI\VEN_10DE&DEV_0BE3&SUBSYS_1BC21043&REV_A1\4&C754AA&0&0108
Manufacturer: Microsoft
Name: High Definition Audio Controller
PNP Device ID: PCI\VEN_10DE&DEV_0BE3&SUBSYS_1BC21043&REV_A1\4&C754AA&0&0108
Service: HDAudBus
.
==== System Restore Points ===================
.
RP182: 5/2/2011 10:19:00 AM - Installed Microsoft Easy Assist v2
RP183: 5/2/2011 10:54:07 AM - Windows Update
RP184: 5/2/2011 3:49:43 PM - Windows Update
.
==== Installed Programs ======================
.
Update for Microsoft Office 2007 (KB2508958)
ÊÍÏíË áÜ Microsoft Office Excel 2007 Help (KB963678)
ÊÍÏíË áÜ Microsoft Office Powerpoint 2007 Help (KB963669)
ÊÍÏíË áÜ Microsoft Office Word 2007 Help (KB963665)
2007 Microsoft Office system
ACDSee 4.0
Acrobat.com
Activation Assistant for the 2007 Microsoft Office suites
Actualização do Microsoft Office Excel 2007 Help (KB963678)
Actualização do Microsoft Office Powerpoint 2007 Help (KB963669)
Actualização do Microsoft Office Word 2007 Help (KB963665)
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader 9.4.4 MUI
AIM 7
Alcor Micro USB Card Reader
Alice Greenfingers
AnswerWorks 5.0 English Runtime
ASUS AI Recovery
ASUS AP Bank
ASUS Data Security Manager
ASUS FancyStart
ASUS LifeFrame3
ASUS Live Update
ASUS MultiFrame
ASUS SmartLogon
ASUS Virtual Camera
ASUS_UL_Series_Screensaver
Atheros Client Installation Program
Atheros Communications Inc.(R) AR81Family Gigabit/Fast Ethernet Driver
ATK Generic Function Service
ATK Hotkey
ATK Media
ATKOSD2
Atualização do produto Microsoft Office Excel 2007 Help (KB963678)
Atualização do produto Microsoft Office Outlook 2007 Help (KB963677)
Atualização do produto Microsoft Office Powerpoint 2007 Help (KB963669)
Atualização do produto Microsoft Office Word 2007 Help (KB963665)
Chicken Invaders 2
ControlDeck
CyberLink LabelPrint
CyberLink Power2Go
D3DX10
Download Updater (AOL LLC)
Dream Day Wedding Married in Manhattan
Dream Vacation Solitaire
Express Gate
FitDay PC version 2.0
Game Park Console
Google Earth Plug-in
Google Update Helper
Island Wars 2
Junk Mail filter update
Malwarebytes' Anti-Malware
Mesh Runtime
Messenger Companion
Microsoft Easy Assist v2
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Access MUI (Arabic) 2007
Microsoft Office Access MUI (Chinese (Simplified)) 2007
Microsoft Office Access MUI (Chinese (Traditional)) 2007
Microsoft Office Access MUI (English) 2007
Microsoft Office Access MUI (French) 2007
Microsoft Office Access MUI (Portuguese (Brazil)) 2007
Microsoft Office Access MUI (Portuguese (Portugal)) 2007
Microsoft Office Access MUI (Spanish) 2007
Microsoft Office Access MUI (Thai) 2007
Microsoft Office Access MUI (Turkish) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Excel 2007 Help ©ºÑºÍѾഷ (KB963678)
Microsoft Office Excel 2007 Help ¸üР(KB963678)
Microsoft Office Excel 2007 Help Actualización (KB963678)
Microsoft Office Excel 2007 Help Güncelleþtirmesi (KB963678)
Microsoft Office Excel 2007 Help §ó·sµ{¦¡ (KB963678)
Microsoft Office Excel MUI (Arabic) 2007
Microsoft Office Excel MUI (Chinese (Simplified)) 2007
Microsoft Office Excel MUI (Chinese (Traditional)) 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office Excel MUI (French) 2007
Microsoft Office Excel MUI (Portuguese (Brazil)) 2007
Microsoft Office Excel MUI (Portuguese (Portugal)) 2007
Microsoft Office Excel MUI (Spanish) 2007
Microsoft Office Excel MUI (Thai) 2007
Microsoft Office Excel MUI (Turkish) 2007
Microsoft Office IME (Chinese (Simplified)) 2007
Microsoft Office IME (Chinese (Traditional)) 2007
Microsoft Office InfoPath MUI (English) 2007
Microsoft Office Live Add-in 1.5
Microsoft Office Outlook 2007 Help ¸üР(KB963677)
Microsoft Office Outlook 2007 Help Actualización (KB963677)
Microsoft Office Outlook Connector
Microsoft Office Outlook MUI (Arabic) 2007
Microsoft Office Outlook MUI (Chinese (Simplified)) 2007
Microsoft Office Outlook MUI (Chinese (Traditional)) 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office Outlook MUI (French) 2007
Microsoft Office Outlook MUI (Portuguese (Brazil)) 2007
Microsoft Office Outlook MUI (Portuguese (Portugal)) 2007
Microsoft Office Outlook MUI (Spanish) 2007
Microsoft Office Outlook MUI (Thai) 2007
Microsoft Office Outlook MUI (Turkish) 2007
Microsoft Office Powerpoint 2007 Help ©ºÑºÍѾഷ (KB963669)
Microsoft Office Powerpoint 2007 Help ¸üР(KB963669)
Microsoft Office Powerpoint 2007 Help Actualización (KB963669)
Microsoft Office Powerpoint 2007 Help Güncelleþtirmesi (KB963669)
Microsoft Office Powerpoint 2007 Help §ó·sµ{¦¡ (KB963669)
Microsoft Office PowerPoint 2007 §ó·sµ{¦¡ (KB963669)
Microsoft Office PowerPoint MUI (Arabic) 2007
Microsoft Office PowerPoint MUI (Chinese (Simplified)) 2007
Microsoft Office PowerPoint MUI (Chinese (Traditional)) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office PowerPoint MUI (French) 2007
Microsoft Office PowerPoint MUI (Portuguese (Brazil)) 2007
Microsoft Office PowerPoint MUI (Portuguese (Portugal)) 2007
Microsoft Office PowerPoint MUI (Spanish) 2007
Microsoft Office PowerPoint MUI (Thai) 2007
Microsoft Office PowerPoint MUI (Turkish) 2007
Microsoft Office Professional Hybrid 2007
Microsoft Office Professional Plus 2007
Microsoft Office Proof (Arabic) 2007
Microsoft Office Proof (Basque) 2007
Microsoft Office Proof (Catalan) 2007
Microsoft Office Proof (Chinese (Simplified)) 2007
Microsoft Office Proof (Chinese (Traditional)) 2007
Microsoft Office Proof (Dutch) 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Galician) 2007
Microsoft Office Proof (German) 2007
Microsoft Office Proof (Portuguese (Brazil)) 2007
Microsoft Office Proof (Portuguese (Portugal)) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proof (Thai) 2007
Microsoft Office Proof (Turkish) 2007
Microsoft Office Proofing (Arabic) 2007
Microsoft Office Proofing (Chinese (Simplified)) 2007
Microsoft Office Proofing (Chinese (Traditional)) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing (French) 2007
Microsoft Office Proofing (Portuguese (Brazil)) 2007
Microsoft Office Proofing (Portuguese (Portugal)) 2007
Microsoft Office Proofing (Spanish) 2007
Microsoft Office Proofing (Thai) 2007
Microsoft Office Proofing (Turkish) 2007
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Publisher MUI (Arabic) 2007
Microsoft Office Publisher MUI (Chinese (Simplified)) 2007
Microsoft Office Publisher MUI (Chinese (Traditional)) 2007
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Publisher MUI (French) 2007
Microsoft Office Publisher MUI (Portuguese (Brazil)) 2007
Microsoft Office Publisher MUI (Portuguese (Portugal)) 2007
Microsoft Office Publisher MUI (Spanish) 2007
Microsoft Office Publisher MUI (Thai) 2007
Microsoft Office Publisher MUI (Turkish) 2007
Microsoft Office Shared MUI (Arabic) 2007
Microsoft Office Shared MUI (Chinese (Simplified)) 2007
Microsoft Office Shared MUI (Chinese (Traditional)) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared MUI (French) 2007
Microsoft Office Shared MUI (Portuguese (Brazil)) 2007
Microsoft Office Shared MUI (Portuguese (Portugal)) 2007
Microsoft Office Shared MUI (Spanish) 2007
Microsoft Office Shared MUI (Thai) 2007
Microsoft Office Shared MUI (Turkish) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word 2007 Help ©ºÑºÍѾഷ (KB963665)
Microsoft Office Word 2007 Help ¸üР(KB963665)
Microsoft Office Word 2007 Help Actualización (KB963665)
Microsoft Office Word 2007 Help Güncelleþtirmesi (KB963665)
Microsoft Office Word 2007 Help §ó·sµ{¦¡ (KB963665)
Microsoft Office Word 2007 §ó·sµ{¦¡ (KB963665)
Microsoft Office Word MUI (Arabic) 2007
Microsoft Office Word MUI (Chinese (Simplified)) 2007
Microsoft Office Word MUI (Chinese (Traditional)) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Office Word MUI (French) 2007
Microsoft Office Word MUI (Portuguese (Brazil)) 2007
Microsoft Office Word MUI (Portuguese (Portugal)) 2007
Microsoft Office Word MUI (Spanish) 2007
Microsoft Office Word MUI (Thai) 2007
Microsoft Office Word MUI (Turkish) 2007
Microsoft Search Enhancement Pack
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Mise à jour Microsoft Office Excel 2007 Help (KB963678)
Mise à jour Microsoft Office Outlook 2007 Help (KB963677)
Mise à jour Microsoft Office Powerpoint 2007 Help (KB963669)
Mise à jour Microsoft Office Word 2007 Help (KB963665)
MSVCRT
MSVCRT_amd64
MSXML 4.0 SP3 Parser (KB973685)
PdaNet for Android 2.45
Piggly
Quicken 2008
Realtek High Definition Audio Driver
Security Update for 2007 Microsoft Office System (KB2288621)
Security Update for 2007 Microsoft Office System (KB2288931)
Security Update for 2007 Microsoft Office System (KB2345043)
Security Update for 2007 Microsoft Office System (KB2466156)
Security Update for 2007 Microsoft Office System (KB2509488)
Security Update for 2007 Microsoft Office System (KB969559)
Security Update for 2007 Microsoft Office System (KB976321)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft Office Access 2007 (KB979440)
Security Update for Microsoft Office Excel 2007 (KB2464583)
Security Update for Microsoft Office InfoPath 2007 (KB979441)
Security Update for Microsoft Office PowerPoint 2007 (KB2464594)
Security Update for Microsoft Office PowerPoint Viewer 2007 (KB2464623)
Security Update for Microsoft Office Publisher 2007 (KB2284697)
Security Update for Microsoft Office system 2007 (972581)
Security Update for Microsoft Office system 2007 (KB974234)
Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
Security Update for Microsoft Office Word 2007 (KB2344993)
Skype Toolbars
Skype™ 5.0
Smileyville
Update for 2007 Microsoft Office System (KB2284654)
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office Access 2007 Help (KB963663)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office Infopath 2007 Help (KB963662)
Update for Microsoft Office Outlook 2007 (KB2509470)
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Publisher 2007 Help (KB963667)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Update for Outlook 2007 Junk Email Filter (KB2522999)
Windows Live Communications Platform
Windows Live Essentials
Windows Live Installer
Windows Live Mail
Windows Live Mesh
Windows Live Mesh ActiveX Control for Remote Connections
Windows Live Messenger
Windows Live Messenger Companion Core
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live Sync
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
WinFlash
Wireless Console 3
.
==== Event Viewer Messages From Past Week ========
.
5/3/2011 2:07:46 PM, Error: Disk [11] - The driver detected a controller error on \Device\Harddisk1\DR1.
5/3/2011 11:51:34 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}
5/3/2011 11:51:24 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
5/3/2011 11:51:17 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
5/3/2011 11:51:09 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}
5/3/2011 11:51:04 AM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: discache MpFilter spldr Wanarpv6
5/3/2011 11:24:06 AM, Error: Microsoft Antimalware [3002] - Microsoft Antimalware Real-Time Protection feature has encountered an error and failed. Feature: Behavior Monitoring Error Code: 0x80004005 Error description: Unspecified error Reason: The filter driver requires an up-to-date engine in order to function. You must install the latest definition updates in order to enable real-time protection.
5/3/2011 1:27:25 PM, Error: Service Control Manager [7030] - The PEVSystemStart service is marked as an interactive service. However, the system is configured to not allow interactive services. This service may not function properly.
5/3/2011 1:19:09 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service VSS with arguments "" in order to run the server: {E579AB5F-1CC4-44B4-BED9-DE0991FF0623}
5/2/2011 3:40:04 PM, Error: Disk [11] - The driver detected a controller error on \Device\Harddisk1\DR2.
5/2/2011 3:28:18 PM, Error: Service Control Manager [7001] - The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error: The dependency service or group failed to start.
5/2/2011 3:28:18 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netman with arguments "" in order to run the server: {BA126AD1-2166-11D1-B1D0-00805FC1270E}
5/2/2011 3:28:17 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netprofm with arguments "" in order to run the server: {A47979D2-C419-11D9-A5B4-001185AD2B89}
5/2/2011 3:27:58 PM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AFD DfsC discache MpFilter NetBIOS NetBT nsiproxy Psched rdbss spldr tdx vwififlt Wanarpv6 WfpLwf
5/2/2011 3:27:58 PM, Error: Service Control Manager [7001] - The Workstation service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
5/2/2011 3:27:58 PM, Error: Service Control Manager [7001] - The TCP/IP NetBIOS Helper service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning.
5/2/2011 3:27:58 PM, Error: Service Control Manager [7001] - The SMB MiniRedirector Wrapper and Engine service depends on the Redirected Buffering Sub Sysytem service which failed to start because of the following error: A device attached to the system is not functioning.
5/2/2011 3:27:58 PM, Error: Service Control Manager [7001] - The SMB 2.0 MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start.
5/2/2011 3:27:58 PM, Error: Service Control Manager [7001] - The SMB 1.x MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start.
5/2/2011 3:27:58 PM, Error: Service Control Manager [7001] - The Network Store Interface Service service depends on the NSI proxy service driver. service which failed to start because of the following error: A device attached to the system is not functioning.
5/2/2011 3:27:58 PM, Error: Service Control Manager [7001] - The Network Location Awareness service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
5/2/2011 3:27:58 PM, Error: Service Control Manager [7001] - The Network Connections service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
5/2/2011 3:27:58 PM, Error: Service Control Manager [7001] - The IP Helper service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
5/2/2011 3:27:58 PM, Error: Service Control Manager [7001] - The DNS Client service depends on the NetIO Legacy TDI Support Driver service which failed to start because of the following error: A device attached to the system is not functioning.
5/2/2011 3:27:58 PM, Error: Service Control Manager [7001] - The DHCP Client service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning.
5/2/2011 12:22:38 PM, Error: Service Control Manager [7024] - The Windows Firewall service terminated with service-specific error Access is denied..
5/2/2011 11:18:29 AM, Error: Service Control Manager [7030] - The Windows Defender service is marked as an interactive service. However, the system is configured to not allow interactive services. This service may not function properly.
5/2/2011 1:28:00 PM, Error: Microsoft Antimalware [3002] - Microsoft Antimalware Real-Time Protection feature has encountered an error and failed. Feature: Behavior Monitoring Error Code: 0x80004005 Error description: Unspecified error Reason: The filter driver requires an up-to-date engine in order to function. You must install the latest definition updates in order to enable real-time protection.
5/2/2011 1:21:32 PM, Error: Application Popup [1060] - \??\C:\ComboFix\catchme.sys has been blocked from loading due to incompatibility with this system. Please contact your software vendor for a compatible version of the driver.
5/2/2011 1:11:01 PM, Error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.103.803.0 Update Source: Microsoft Update Server Update Stage: Search Source Path: Default URL Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 1.1.6802.0 Error code: 0x8007043c Error description: This service cannot be started in Safe Mode
5/2/2011 1:11:01 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service wuauserv with arguments "" in order to run the server: {E60687F7-01A1-40AA-86AC-DB1CBF673334}
5/2/2011 1:00:46 PM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: discache MpFilter SASDIFSV SASKUTIL spldr Wanarpv6
4/28/2011 9:24:12 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the iphlpsvc service.
4/28/2011 9:22:49 AM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: VET-FILT VET-REC VETEFILE VETFDDNT VETMONNT
4/28/2011 9:22:16 AM, Error: Application Popup [1060] - \SystemRoot\SysWow64\Drivers\VETMONNT.SYS has been blocked from loading due to incompatibility with this system. Please contact your software vendor for a compatible version of the driver.
4/28/2011 9:22:16 AM, Error: Application Popup [1060] - \SystemRoot\SysWow64\Drivers\VETFDDNT.SYS has been blocked from loading due to incompatibility with this system. Please contact your software vendor for a compatible version of the driver.
4/28/2011 9:22:16 AM, Error: Application Popup [1060] - \SystemRoot\SysWow64\Drivers\VETEFILE.SYS has been blocked from loading due to incompatibility with this system. Please contact your software vendor for a compatible version of the driver.
4/28/2011 9:22:16 AM, Error: Application Popup [1060] - \SystemRoot\SysWow64\Drivers\VET-REC.SYS has been blocked from loading due to incompatibility with this system. Please contact your software vendor for a compatible version of the driver.
4/28/2011 9:22:16 AM, Error: Application Popup [1060] - \SystemRoot\SysWow64\Drivers\VET-FILT.SYS has been blocked from loading due to incompatibility with this system. Please contact your software vendor for a compatible version of the driver.
4/28/2011 8:39:44 PM, Error: Microsoft Antimalware [3002] - Microsoft Antimalware Real-Time Protection feature has encountered an error and failed. Feature: Behavior Monitoring Error Code: 0x80004005 Error description: Unspecified error Reason: The filter driver requires an up-to-date engine in order to function. You must install the latest definition updates in order to enable real-time protection.
4/28/2011 4:32:52 PM, Error: Microsoft Antimalware [3002] - Microsoft Antimalware Real-Time Protection feature has encountered an error and failed. Feature: Behavior Monitoring Error Code: 0x80004005 Error description: Unspecified error Reason: The filter driver requires an up-to-date engine in order to function. You must install the latest definition updates in order to enable real-time protection.
4/28/2011 3:31:25 PM, Error: Microsoft Antimalware [3002] - Microsoft Antimalware Real-Time Protection feature has encountered an error and failed. Feature: Behavior Monitoring Error Code: 0x80004005 Error description: Unspecified error Reason: The filter driver requires an up-to-date engine in order to function. You must install the latest definition updates in order to enable real-time protection.
4/28/2011 10:01:59 AM, Error: Service Control Manager [7034] - The CaCCProvSP service terminated unexpectedly. It has done this 1 time(s).
4/28/2011 10:01:59 AM, Error: Service Control Manager [7034] - The ADSM Service service terminated unexpectedly. It has done this 1 time(s).
4/28/2011 1:15:21 PM, Error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 0.0.0.0 Update Source: Microsoft Update Server Update Stage: Download Source Path: http://www.microsoft.com Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 0.0.0.0 Error code: 0x8024001e Error description: An unexpected problem occurred while checking for updates. For information on installing or troubleshooting updates, see Help and Support.
4/28/2011 1:15:21 PM, Error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 0.0.0.0 Update Source: Microsoft Update Server Update Stage: Download Source Path: http://www.microsoft.com Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 0.0.0.0 Error code: 0x8024001e Error description: An unexpected problem occurred while checking for updates. For information on installing or troubleshooting updates, see Help and Support.
4/27/2011 7:38:20 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x800705b4: Update for Windows 7 for x64-based Systems (KB982018).
4/27/2011 7:30:30 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x800705b4: Update for Windows 7 for x64-based Systems (KB2522422).
4/27/2011 7:30:30 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x800705b4: Update for Windows 7 for x64-based Systems (KB2515325).
4/27/2011 7:30:30 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x800705b4: Update for Windows 7 for x64-based Systems (KB2492386).
.
==== End Of File ===========================
jlapierre_mp
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Re: Windows 7 browser hijack, no firewall

Unread postby Gary R » May 7th, 2011, 1:12 am

Looking over your log, back soon.
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Gary R
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Re: Windows 7 browser hijack, no firewall

Unread postby Gary R » May 7th, 2011, 1:37 am

Please note that all instructions given are customised for this computer only, the tools used may cause damage if used on a computer with different infections.

If you think you have similar problems, please post a log in the HJT forum and wait for help.


Unless informed of in advance, failure to post replies within 3 days will result in this thread being closed.


Hi jlapierre_mp

I'm Gary R, I'll be glad to help you with your computer problems.

Before we start: Please be aware that removing Malware is a potentially hazardous undertaking. I will take care not to knowingly suggest courses of action that might damage your computer. However it is impossible for me to foresee all interactions that may happen between the software on your computer and those we'll use to clear you of infection, and I cannot guarantee the safety of your system. It is possible that we might encounter situations where the only recourse is to re-format and re-install your operating system, or to necessitate you taking your computer to a repair shop.

Because of this, I advise you to backup any personal files and folders before you start.

I'd also recommend that you create a System Restore Point that we can restore to if necessary.

  • Click Start, and type Create a restore point into the Search programs and files box.
  • Now click on the Create a restore point icon at the top of the find list.
  • This will open a System Properties box, with the System Protection tab open ...
    • Click on the Create button in the lower part of the window.
    • Type Pre Malware Cleanup into the description box, then click Create.
    • Windows will now create a Restore Point and notify you when finished.
    • Exit any open windows.

Please observe these rules while we work:
  • Perform all actions in the order given.
  • If you don't know, stop and ask! Don't keep going on.
  • Please reply to this thread. Do not start a new topic.
  • Stick with it till you're given the all clear.
  • Remember, absence of symptoms does not mean the infection is all gone.
  • Don't attempt to install any new software (other than those I ask you to) until we've got your computer clean.
  • Don't attempt to clean your computer with any tools other than the ones I ask you to use during the cleanup process. If your defensive programmes warn you about any of those tools, be assured that they are not infected, and are safe to use.
If you can do these things, everything should go smoothly.
  • As you're using Vista or Windows7, it will be necessary to right click all tools we use and select ----> Run as Administrator

It may be helpful to you to print out or take a copy of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.


Download OTL by OldTimer to your Desktop.

Alternative Download

If you already have a copy of OTL delete it and use this version.

  • Double click OTL.exe to launch the programme.
  • Check the following.
    • Scan all users.
    • Standard Output.
    • Lop check.
    • Purity check.
  • Under Extra Registry section, select Use SafeList
  • Click the Run Scan button and wait for the scan to finish (usually about 10-15 mins).
  • When finished it will produce two logs.
    • OTL.txt (open on your desktop).
    • Extras.txt (minimised in your taskbar)
  • Please post me both logs.

Next

Please download SystemLook from one of the links below and save it to your Desktop.

For 64 bit Systems
Download Mirror #1
Download Mirror #2

  • Double-click SystemLook.exe to run it.
  • Copy the content of the following codebox into the main textfield:
Code: Select all
:dir
C:\Users\sue\AppData\Local\{F3FA9099-E57A-4559-879A-319C8DD34DD5}
C:\Users\sue\AppData\Local\{D4266C02-6700-4D2C-890C-A7CF628ABD03}
C:\Users\sue\AppData\Local\{E7C9569F-EDDB-459C-9184-6C222EB21129}
C:\Users\sue\AppData\Local\{ADD33E99-B828-406D-8993-B4C12EFEE695}
C:\Users\sue\AppData\Local\{170E1BA4-063E-4612-9C80-B35604CD04B3}
C:\Users\sue\AppData\Local\{452FB9C3-04D1-4BC4-9B09-AB55E070D1A3}
C:\Users\sue\AppData\Local\{59CFD8A9-4895-49B0-8C48-01E562AD2E00}
C:\Users\sue\AppData\Local\{14E411CC-8DCC-4F92-B5B7-EA1800E1B8A0}
C:\Users\sue\AppData\Local\{AAD5BA41-32F5-4DC8-8723-EF7BD9943B29}

  • Click the Look button to start the scan.
  • When finished, a notepad window will open with the results of the scan. Please post this log in your next reply.
Note: The log can also be found on your Desktop entitled SystemLook.txt

Next

Download TDSSKiller.zip and extract it to your Desktop.
  • Double click on TDSSKiller.exe to launch it.
    • If using Vista or Windows7, when prompted by UAC allow the prompt.
  • Click on Start Scan
  • The scan will run.
  • When the scan has finished, if it finds anything please click on the drop down arrow next to Cure and select Skip
  • Now click on Report to open the log file created by TDSSKiller in your root directory C:\
  • Post the contents in your next reply please.
  • DO NOT TRY TO FIX ANYTHING AT THIS POINT

Summary of the logs I need from you in your next post:
  • OTL.txt
  • Extras.txt
  • SystemLook.txt
  • TDSSKiller log


Please post each log separately to prevent it being cut off by the forum post size limiter. Check each after you've posted it to make sure it's all present, if any log is cut off you'll have to post it in sections.
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Gary R
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Re: Windows 7 browser hijack, no firewall

Unread postby Gary R » May 10th, 2011, 1:43 am

Due to lack of response, this topic is now closed.

If you still require help, please open a new thread in the Infected? Virus, malware, adware, ransomware, oh my! forum, include a fresh FRST log, and wait for a new helper.
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Gary R
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Joined: June 28th, 2005, 11:36 am
Location: Yorkshire
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