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searchqu virus

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Re: searchqu virus

Unread postby jrcigar » May 18th, 2011, 8:47 pm

1. Any problem executing the instructions?

The ESET scan would not allow me to copy the text but it did say that no threats were found.

2. Contents of SystemLook.txt log.

SystemLook 04.09.10 by jpshortstuff
Log created at 14:21 on 18/05/2011 by chris28
Administrator - Elevation successful

========== regfind ==========

Searching for "ctcetc.dll"
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
"Ljifeyiteg"="rundll32.exe "C:\WINDOWS\ctcetc.dll",Startup"
[HKEY_USERS\S-1-5-21-1078081533-1450960922-839522115-1003\Software\Microsoft\Windows\CurrentVersion\Run]
"Ljifeyiteg"="rundll32.exe "C:\WINDOWS\ctcetc.dll",Startup"

-= EOF =-

3. Contents of ESET log.txt.

There was no log.txt

4. Do you receive error message "Error loading C:\Windows\ctcetc.dll The specific module could not be found." every time when your switch on your PC or it was occurred one time only?

It happens every time.
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Re: searchqu virus

Unread postby pgmigg » May 19th, 2011, 10:04 am

Hello jrcigar,
The ESET scan would not allow me to copy the text but it did say that no threats were found.

The log created by ESET scanner is located in C:\Program Files\ESET\EsetOnlineScanner\log.txt... Please check this directory.

And yet let continue our treatment...
You need to run an OTL fix one more time. Of cause, before any fixing action which can touch registry, you need to create a full registry backup to have possibility to restore previous conditions if something goes wrong...

Step 1.
ERUNT - Emergency Recovery Utility NT - program
You already downloaded it and installed...

Run to make a full backup:
This will create a full backup of your registry. ERUNT can be used to restore the registry from this backup, if needed.
  1. Please navigate to Start -> All Programs -> ERUNT, then double-click ERUNT from the menu.
  2. Click on OK within the pop-up menu.
  3. In the next menu under C:\WINDOWS\ERDNT\DD-MM-YYYY under Backup options make sure both the following are selected:
    • System registry.
    • Current user registry.
  4. Next click on OK at the prompt, then reply Yes.
    After a short duration the Registry backup is complete! pop-up message will appear.
  5. Now click on OK. A registry backup has now been created.
< STOP > If you did not successfully complete this step. < STOP > Do not continue with any other steps, post back and let me know!

Step 2.
Run OTL Script
  1. Double-click OTL.exe to start the program.
  2. Copy and Paste the following code into the Image textbox. Do not include the word Code
    Code: Select all
    :Reg
    [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
    "Ljifeyiteg"=-
    
    [HKEY_USERS\S-1-5-21-1078081533-1450960922-839522115-1003\Software\Microsoft\Windows\CurrentVersion\Run]
    "Ljifeyiteg"=-
    
    :Commands
    [EMPTYTEMP]
    [EMPTYFLASH]
    [CREATERESTOREPOINT]
    
  3. Then click the Run Fix button at the top.
  4. Click Image.
  5. OTL may ask to reboot the machine. Please do so if asked.
  6. The report should appear in Notepad after the reboot. Copy and Paste that report in your next reply.

Please include in your next reply:
  1. Any problem executing the instructions?
  2. Contents of report after running OTL fix script.
  3. Contents of ESET log.txt if you find it.
  4. Do you still receive error message "Error loading C:\Windows\ctcetc.dll The specific module could not be found." ?
  5. Do you see any changes in computer behavior?

Thanks,
pgmigg
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Re: searchqu virus

Unread postby Dakeyras » May 20th, 2011, 2:36 pm

Hi. :)

pgmigg is currently unavailable and I will be continuing the Malware Removal process.

Please continue with the prior instructions posted when ready. Then in turn post the requested logs and we will go from there, thank you.
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Re: searchqu virus

Unread postby jrcigar » May 20th, 2011, 5:48 pm

1. Any problem executing the instructions?

No problems

2. Contents of report after running OTL fix script.

All processes killed
========== REGISTRY ==========
Registry value HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run\\Ljifeyiteg deleted successfully.
Registry value HKEY_USERS\S-1-5-21-1078081533-1450960922-839522115-1003\Software\Microsoft\Windows\CurrentVersion\Run\\Ljifeyiteg not found.
========== COMMANDS ==========

[EMPTYTEMP]

User: Administrator
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->FireFox cache emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: Administrator.CHRIS
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->FireFox cache emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: All Users

User: chris28
->Temp folder emptied: 142118584 bytes
->Temporary Internet Files folder emptied: 551099 bytes
->Java cache emptied: 128094 bytes
->FireFox cache emptied: 100877810 bytes
->Flash cache emptied: 5025 bytes

User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes

User: LocalService
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 33170 bytes
->Flash cache emptied: 0 bytes

User: NetworkService
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 33170 bytes
->Java cache emptied: 0 bytes
->Flash cache emptied: 0 bytes

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32\dllcache .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 645718 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temp folder emptied: 0 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 33170 bytes
RecycleBin emptied: 20992 bytes

Total Files Cleaned = 233.00 mb


[EMPTYFLASH]

User: Administrator
->Flash cache emptied: 0 bytes

User: Administrator.CHRIS
->Flash cache emptied: 0 bytes

User: All Users

User: chris28
->Flash cache emptied: 0 bytes

User: Default User

User: LocalService
->Flash cache emptied: 0 bytes

User: NetworkService
->Flash cache emptied: 0 bytes

Total Flash Files Cleaned = 0.00 mb

Restore point Set: OTL Restore Point (0)

OTL by OldTimer - Version 3.2.22.3 log created on 05202011_170526

Files\Folders moved on Reboot...
File\Folder C:\WINDOWS\temp\Perflib_Perfdata_8d0.dat not found!

Registry entries deleted on Reboot...

3. Contents of ESET log.txt if you find it.

ESETSmartInstaller@High as downloader log:
all ok
# version=7
# OnlineScannerApp.exe=1.0.0.1
# OnlineScanner.ocx=1.0.0.6427
# api_version=3.0.2
# EOSSerial=32cd2ae692022a40aee24fab4c08d133
# end=finished
# remove_checked=false
# archives_checked=true
# unwanted_checked=true
# unsafe_checked=true
# antistealth_checked=true
# utc_time=2011-04-29 09:43:21
# local_time=2011-04-29 05:43:21 (-0500, Eastern Daylight Time)
# country="United States"
# lang=1033
# osver=5.1.2600 NT Service Pack 3
# compatibility_mode=5121 16777190 100 75 6666806 31846855 0 0
# compatibility_mode=8192 67108863 100 0 0 0 0 0
# compatibility_mode=9217 16777214 0 13 55685621 55685623 0 0
# scanned=155827
# found=13
# cleaned=0
# scan_time=5840
C:\Documents and Settings\chris28\Application Data\Sun\Java\Deployment\cache\6.0\14\52d3d78e-399b951b multiple threats (unable to clean) 00000000000000000000000000000000 I
C:\Documents and Settings\chris28\Application Data\Sun\Java\Deployment\cache\6.0\28\68a9cc5c-18e625c2 multiple threats (unable to clean) 00000000000000000000000000000000 I
C:\Documents and Settings\chris28\Application Data\Sun\Java\Deployment\cache\6.0\3\428cb403-3ae336d4 a variant of Java/TrojanDownloader.OpenConnection.AC trojan (unable to clean) 00000000000000000000000000000000 I
C:\Documents and Settings\chris28\Application Data\Sun\Java\Deployment\cache\6.0\31\6c1a749f-45b64c4e multiple threats (unable to clean) 00000000000000000000000000000000 I
C:\Documents and Settings\chris28\Application Data\Sun\Java\Deployment\cache\6.0\33\30feb821-11a19705 multiple threats (unable to clean) 00000000000000000000000000000000 I
C:\Documents and Settings\chris28\Application Data\Sun\Java\Deployment\cache\6.0\4\6887cfc4-2373ec41 Java/TrojanDownloader.Agent.NCM trojan (unable to clean) 00000000000000000000000000000000 I
C:\Documents and Settings\chris28\Application Data\Sun\Java\Deployment\cache\6.0\5\61f2c885-23fdf85d multiple threats (unable to clean) 00000000000000000000000000000000 I
C:\Documents and Settings\chris28\Application Data\Sun\Java\Deployment\cache\6.0\52\17b7c974-14e8b72f a variant of Java/Agent.AO trojan (unable to clean) 00000000000000000000000000000000 I
C:\Documents and Settings\chris28\Application Data\Sun\Java\Deployment\cache\6.0\52\e649f74-22ddf0d4 multiple threats (unable to clean) 00000000000000000000000000000000 I
C:\Documents and Settings\chris28\Application Data\Sun\Java\Deployment\cache\6.0\58\d552d7a-308ad0ce probably a variant of Win32/Agent.FPEXZHL trojan (unable to clean) 00000000000000000000000000000000 I
C:\Documents and Settings\chris28\Application Data\Sun\Java\Deployment\cache\6.0\59\6a71257b-3b562213 multiple threats (unable to clean) 00000000000000000000000000000000 I
C:\Documents and Settings\NetworkService\Application Data\Sun\Java\Deployment\cache\6.0\52\e649f74-386b1e64 multiple threats (unable to clean) 00000000000000000000000000000000 I
F:\utorrents f\Shwayze - Shwayze (2008)\11 Lazy Susain.mp3 a variant of WMA/TrojanDownloader.GetCodec.gen trojan (unable to clean) 00000000000000000000000000000000 I
ESETSmartInstaller@High as downloader log:
all ok
esets_scanner_update returned -1 esets_gle=53251
# version=7
# OnlineScannerApp.exe=1.0.0.1
# OnlineScanner.ocx=1.0.0.6427
# api_version=3.0.2
# EOSSerial=32cd2ae692022a40aee24fab4c08d133
# end=finished
# remove_checked=false
# archives_checked=true
# unwanted_checked=true
# unsafe_checked=false
# antistealth_checked=true
# utc_time=2011-04-29 11:28:27
# local_time=2011-04-29 07:28:27 (-0500, Eastern Daylight Time)
# country="United States"
# lang=1033
# osver=5.1.2600 NT Service Pack 3
# compatibility_mode=5121 16777190 100 75 6674106 31854155 0 0
# compatibility_mode=8192 67108863 100 0 0 0 0 0
# compatibility_mode=9217 16777214 0 13 55692921 55692923 0 0
# scanned=155845
# found=13
# cleaned=0
# scan_time=4844
C:\RECYCLER\S-1-5-21-1078081533-1450960922-839522115-500\Dc10 multiple threats (unable to clean) 00000000000000000000000000000000 I
C:\RECYCLER\S-1-5-21-1078081533-1450960922-839522115-500\Dc11 multiple threats (unable to clean) 00000000000000000000000000000000 I
C:\RECYCLER\S-1-5-21-1078081533-1450960922-839522115-500\Dc12 multiple threats (unable to clean) 00000000000000000000000000000000 I
C:\RECYCLER\S-1-5-21-1078081533-1450960922-839522115-500\Dc13 multiple threats (unable to clean) 00000000000000000000000000000000 I
C:\RECYCLER\S-1-5-21-1078081533-1450960922-839522115-500\Dc14 Java/TrojanDownloader.Agent.NCM trojan (unable to clean) 00000000000000000000000000000000 I
C:\RECYCLER\S-1-5-21-1078081533-1450960922-839522115-500\Dc15 multiple threats (unable to clean) 00000000000000000000000000000000 I
C:\RECYCLER\S-1-5-21-1078081533-1450960922-839522115-500\Dc16 a variant of Java/Agent.AO trojan (unable to clean) 00000000000000000000000000000000 I
C:\RECYCLER\S-1-5-21-1078081533-1450960922-839522115-500\Dc17 multiple threats (unable to clean) 00000000000000000000000000000000 I
C:\RECYCLER\S-1-5-21-1078081533-1450960922-839522115-500\Dc18 probably a variant of Win32/Agent.FPEXZHL trojan (unable to clean) 00000000000000000000000000000000 I
C:\RECYCLER\S-1-5-21-1078081533-1450960922-839522115-500\Dc19 multiple threats (unable to clean) 00000000000000000000000000000000 I
C:\RECYCLER\S-1-5-21-1078081533-1450960922-839522115-500\Dc20 multiple threats (unable to clean) 00000000000000000000000000000000 I
C:\RECYCLER\S-1-5-21-1078081533-1450960922-839522115-500\Dc9 a variant of Java/TrojanDownloader.OpenConnection.AC trojan (unable to clean) 00000000000000000000000000000000 I
F:\RECYCLER\S-1-5-21-1078081533-1450960922-839522115-500\Df1.mp3 a variant of WMA/TrojanDownloader.GetCodec.gen trojan (unable to clean) 00000000000000000000000000000000 I
ESETSmartInstaller@High as downloader log:
all ok
esets_scanner_update returned -1 esets_gle=53251
ESETSmartInstaller@High as downloader log:
all ok
# version=7
# OnlineScannerApp.exe=1.0.0.1
# OnlineScanner.ocx=1.0.0.6427
# api_version=3.0.2
# EOSSerial=32cd2ae692022a40aee24fab4c08d133
# end=finished
# remove_checked=false
# archives_checked=true
# unwanted_checked=true
# unsafe_checked=true
# antistealth_checked=true
# utc_time=2011-05-18 08:00:21
# local_time=2011-05-18 04:00:21 (-0500, Eastern Daylight Time)
# country="United States"
# lang=1033
# osver=5.1.2600 NT Service Pack 3
# compatibility_mode=5121 16777189 100 75 0 33482685 0 0
# compatibility_mode=8192 67108863 100 0 714699 714699 0 0
# compatibility_mode=9217 16777214 0 13 57321451 57321453 0 0
# scanned=117605
# found=0
# cleaned=0
# scan_time=5426
# version=7
# OnlineScannerApp.exe=1.0.0.1
# OnlineScanner.ocx=1.0.0.6427
# api_version=3.0.2
# EOSSerial=32cd2ae692022a40aee24fab4c08d133
# end=finished
# remove_checked=false
# archives_checked=true
# unwanted_checked=true
# unsafe_checked=true
# antistealth_checked=true
# utc_time=2011-05-20 08:35:34
# local_time=2011-05-20 04:35:34 (-0500, Eastern Daylight Time)
# country="United States"
# lang=1033
# osver=5.1.2600 NT Service Pack 3
# compatibility_mode=5121 16777189 100 75 0 33657890 0 0
# compatibility_mode=8192 67108863 100 0 889904 889904 0 0
# compatibility_mode=9217 16777214 0 13 57496656 57496658 0 0
# scanned=117470
# found=0
# cleaned=0
# scan_time=5134


4. Do you still receive error message "Error loading C:\Windows\ctcetc.dll The specific module could not be found." ?

No

5. Do you see any changes in computer behavior?

Nothing major, it seems like it is running well.
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Re: searchqu virus

Unread postby Dakeyras » May 21st, 2011, 7:02 am

Hi. :)

Hard-Drive Free Space Advice:

Drive F: | 232.88 Gb Total Space | 13.75 Gb Free Space | 5.90% Space Free | Partition Type: NTFS
This is considered dangerously low. A Hard-Drive requires a bare minimum of 15% available free space to be able to function correctly, but at least 25% is better in my humble opinion.

I suggest you remove say some documents/files/pictures etc to a form of removable media for example to free up some space. As otherwise any type of system maintenance will prove to be problematic and eventually the actual Hard-Drive itself may cease to function correctly at all.

Next:

Out of date Adobe and Java installations pose a security risk. They can be used by malware as a means to infect a computer and or re-infect. We will update both in due course.

Now please go to Start >> Control Panel >> Add/Remove Programs and remove the following (if present):

Adobe Reader 9.4.2
Java(TM) 6 Update 20


To do so, click once on each of the above in turn to highlight and then click on the Remove button.

Reset SP3 Firewall:

Click on Start >> Run... and cut/paste in the following and click on OK
Code: Select all
firewall.cpl
Click on the Advanced tab >> Restore Defaults >> At the prompt click on Yes >> OK

Now click on the General tab >> select Off(not recommended) >> OK.

Note: No need for it to be active after the reset becuse you have the McAfee AntiVirus Plus application installed has a Firewall component.

New Java Installation:

  • Click here to visit Java's website.
  • Scroll down to Java SE 6 Update 25 (JDK or JRE). Click on Download JRE.
  • Check (tick) Java SE Runtime Environment 6u25 License Agreement box.
  • Click on jre-6u25-windows-i586.exe link next to Windows x86 Offline to download it and save this to a convenient location.
  • Double-click on on jre-6u25-windows-i586.exe to install Java.

Note: During installation de-select the option to install McAfee Security Scan Plus if offered.

New Adobe Reader Installation:

  • Go here and click on AdbeRdr1001_en_US.exe to download the latest version of Adobe Reader.
  • Save this file to your desktop and run it to install the latest version of Adobe Reader.
  • After the new Reader is installed, Open Adobe Reader X.
  • OK the license.
  • Click on Edit and select Preferences.
  • On the Left, click on the Javascript category and Uncheck Enable Acrobat Javascript.
  • Click on the Security (Enhanced) category and Uncheck Automatically trust sites from my Win OS security zones.
  • Click on the Trust Manager category and Uncheck Allow opening of non-PDF file attachments with external applications.
  • Click the OK button

Next:

Let myself know when completed the above and if any further issues remaining, thank you.
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Re: searchqu virus

Unread postby jrcigar » May 22nd, 2011, 2:31 pm

Hi,

I realize that the F drive is dangerously full but it is an external hard drive and I am in the process of getting another external hard drive to transfer a lot of the files over.

Also, I removed the following programs with no problems:

Adobe Reader 9.4.2
Java(TM) 6 Update 20

I was able to reset the SP3 firewall with no problems.

I was able to install new Java and Adobe reader with no problems.

Besides that, it seems like the computer is back to normal with no problems! Thank you so much for all your help I really appreciate it!
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Re: searchqu virus

Unread postby Dakeyras » May 22nd, 2011, 4:42 pm

Hi. :)

I realize that the F drive is dangerously full but it is an external hard drive and I am in the process of getting another external hard drive to transfer a lot of the files over.
Fair play.

Besides that, it seems like the computer is back to normal with no problems! Thank you so much for all your help I really appreciate it!
Good and you're most welcome!

Next:

Congratulations your computer appears to be malware free!

Now I have some tasks for your good self to carry out as part of a clean up process and some advice about online safety.

Importance of Regular System Maintenance:

I advice you read both of the below listed topics as this will go a long way to keeping your Computer performing well.

Help! My computer is slow!

Also so is this:

What to do if your Computer is running slowly

Reset SR Points/Clean up with OTL:

  • Double-click OTL to start the program.
  • Copy the lines from the codebox to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose Copy):
Code: Select all
:Commands
[ClearAllRestorePoints]
  • Return to OTL, right-click in the Custom Scans/Fixes window (under the cyan bar) and choose Paste.
  • Then click the red Run Fix button.
  • Let the program run unhindered. When finished click on OK and close the log that appears.
  • Note: I do not need to review the log produced.
  • Now close all other programs apart from OTL as this step will require a reboot.
  • On the OTL main screen, depress the CleanUp button.
  • Say Yes to the prompt and then allow the program to reboot your computer.

The above process will flush old System Restore points and create a new clean one. It should also clean up and remove the vast majority of scanners used and logs created etc.

Any left over merely delete yourself and empty the Recycle Bin.

Now some advice for on-line safety:

Malwarebyte's Anti-Malware:

This is a excellent application and I advise you keep this installed. Check for updates and run a scan at least once per week.

Other installed security software:

Your presently installed security application, McAfee AntiVirus Plus automatically checks for updates and downloads/installs them with every system reboot and or periodically if the machine is left running providing a internet connection is active.

I advise you also run a complete scan with this also once at least once per week.

Erunt:

Emergency Recovery Utility NT, I advice you keep this installed as a means to keep a complete backup of your registry and restore it when needed.

Myself I would actually create a new back up once per week as this along with System Restore may prove to be invaluable if something unforeseen occurs!

Keep your system updated:

Microsoft releases patches for Windows and other products regularly:


Be careful when opening attachments and downloading files:

Never open email attachments, not even if they are from someone you know. If you need to open them, scan them with your antivirus program before opening.
Never open emails from unknown senders.
Beware of emails that warn about viruses that are spreading, especially those from antivirus vendors. These email addresses can be easily spoofed. Check the antivirus vendor websites to be sure.
Be careful of what you download. Only download files from known sources. Also, avoid cracked programs. If you need a particular program that costs too much for you, try finding free alternatives on Sourceforge or Pricelessware.

Stop malicious scripts:

Windows by default allow scripts (which is VBScript and JavaScript) to run and some of these scripts are malicious. Use Noscript by Symantec or Script Defender by AnalogX to handle these scripts.

Avoid Peer to Peer software:

P2P may be a great way to get lots of seemingly freeware, but it is a great way to get infected as well. There's no way to tell if the file being shared is infected. Worse still, some worms spread via P2P networks, infecting you as well. My advice is avoid these types of software applications.

Install WinPatrol:

WinPatrol alerts you about possible system hijacks, malware attacks and critical changes made to your computer without your permission.

Download it from here.

You can find information about how WinPatrol works here.

Next:

This is a very helpful/useful set of advice from Microsoft: Microsoft Safety & Security Center

Any questions? Feel free to ask, if not stay safe!
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Re: searchqu virus

Unread postby Wingman » May 23rd, 2011, 5:48 pm

As your problems appear to have been resolved, this topic is now closed.
We are pleased we could help you resolve your computer's malware issues.

If you are satisfied with our assistance and wish to donate to help with the costs of this volunteer site, please read :
Donations For Malware Removal
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