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Hotmail spamming my address book

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Hotmail spamming my address book

Unread postby kuboa » April 27th, 2011, 10:10 am

I recently developed the problem of my e-mail (Hotmail) spamming friends with offers for beach property deals.

I note that I have Spybot Search & Destroy with TeaTimer active, MalwareBytes Anti-Malware and also Avira Anti-Virus. I have updated them all and run scans since the problem began (beyond the regularly scheduled scans), *mostly* to no avail, but MB Anti-Malware did find this:

Registry Data Items Infected:
HKEY_CURRENT_USER\SOFTWARE\Policies\Microsoft\Internet Explorer\control panel\Homepage (PUM.Hijack.HomePageControl) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Meanwhile, I noticed that when I clicked "Select All" to inform my friends I was aware of the problem, I had several contacts that I never added, to wit: CamBooty, DrunkGirlRoom, TipsyChick, and HornyGirlHere. I have not found those words anywhere in registry or file system searches.

I am ashamed to admit that my downloading antics got me a rootkit infection recently, but I opened a downloaded file after getting help.

Because of that experience, I already have a number of programs recommended or requested by MalwareRemoval staff, which is why I am able to post the results of DDR.scr in this post (see below).

Thank you,


DDS (Ver_11-03-05.01) - NTFSx86
Run by Admin at 18:04:26.13 on Mon 04/25/2011
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_24
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2038.1114 [GMT -7:00]
AV: AntiVir Desktop *Enabled/Updated* {AD166499-45F9-482A-A743-FDD3350758C7}
============== Running Processes ===============
C:\Program Files\Avira\AntiVir Desktop\avguard.exe
C:\Program Files\Avira\AntiVir Desktop\avshadow.exe
C:\WINDOWS\system32\svchost.exe -k DcomLaunch
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
C:\Program Files\Avira\AntiVir Desktop\sched.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\CyberPower PowerPanel Personal Edition\ppped.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\Program Files\Creative\SBAudigy\Surround Mixer\CTSysVol.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe
C:\Program Files\CyberPower PowerPanel Personal Edition\pppeuser.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Common Files\Creative Labs Shared\Service\CreativeLicensing.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\TechTools\MR TechTools\dds.scr
============== Pseudo HJT Report ===============
uStart Page = about:blank
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mURLSearchHooks: H - No File
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - __BHODemonDisabled
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.6.5805.1910\swg.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
uRun: [SetDefaultMIDI] MIDIDef.exe
uRun: [Creative Detector] "c:\program files\creative\mediasource\detector\CTDetect.exe" /R
uRun: [PowerPanel Personal Edition User Interaction] "c:\program files\cyberpower powerpanel personal edition\pppeuser.exe"
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
mRun: [ehTray] c:\windows\ehome\ehtray.exe
mRun: [igfxtray] c:\windows\system32\igfxtray.exe
mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
mRun: [igfxpers] c:\windows\system32\igfxpers.exe
mRun: [CTSysVol] c:\program files\creative\sbaudigy\surround mixer\CTSysVol.exe /r
mRun: [MBMon] Rundll32 CTMBHA.DLL,MBMon
mRun: [DLA] c:\windows\system32\dla\DLACTRLW.EXE
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 10.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [avgnt] "c:\program files\avira\antivir desktop\avgnt.exe" /min
mRun: [Malwarebytes' Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript
mRunOnce: [AvgUninstallURL] cmd.exe /c start http://www.avg.com/ww.special-uninstall ... 0ItSkhGTkg"&"inst=NzctNTE0NDQ2MjkyLVQ1LVU4NSsxLUJBKzEtS1YzKzctWEwrMS1TVDErMi1GUDkrNi1CQVI5RysxLVRCOSsyLUZMKzktUUlYMSs0LVgyMDEwKzItRjEwTSs1LUYxME0xMEQrMQ"&"prod=90"&"ver=10.0.1204
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_D183CA64F05FDD98.dll/cmsidewiki.html
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/microsoftup ... 1983546703
DPF: {6C269571-C6D7-4818-BCA4-32A035E8C884} - hxxp://ccfiles.creative.com/Web/softwar ... TSUEng.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftup ... 1983537141
DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos/OnlineScanner.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
DPF: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shoc ... wflash.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} - hxxp://ccfiles.creative.com/Web/softwar ... /CTPID.cab
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
Hosts: http://www.spywareinfo.com
================= FIREFOX ===================
FF - ProfilePath - c:\docume~1\admin\applic~1\mozilla\firefox\profiles\gqczuag7.default\
FF - prefs.js: browser.search.defaulturl - hxxp://www.google.com/search?lr=&ie=UTF-8&oe=UTF-8&q=
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage -
FF - prefs.js: keyword.URL -
FF - prefs.js: network.proxy.type - 4
FF - component: c:\documents and settings\admin\application data\mozilla\firefox\profiles\gqczuag7.default\extensions\{3112ca9c-de6d-4884-a869-9855de68056c}\components\frozen.dll
FF - component: c:\documents and settings\admin\application data\mozilla\firefox\profiles\gqczuag7.default\extensions\{3112ca9c-de6d-4884-a869-9855de68056c}\components\googletoolbar-ff3.dll
FF - plugin: c:\program files\divx\divx plus web player\npdivx32.dll
FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll
FF - plugin: c:\program files\google\update\\npGoogleOneClick8.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\mozilla firefox\plugins\NPAdbESD.dll
FF - plugin: c:\program files\mozilla firefox\plugins\NPJinit13122.dll
FF - plugin: c:\program files\mozilla firefox\plugins\NPJinit13128.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npmozax.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0012-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0012-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA}
FF - Ext: Dictionary: dictionary@adarsh.tp - %profile%\extensions\dictionary@adarsh.tp
FF - Ext: Google Toolbar for Firefox: {3112ca9c-de6d-4884-a869-9855de68056c} - %profile%\extensions\{3112ca9c-de6d-4884-a869-9855de68056c}
FF - Ext: Flashblock: {3d7eb24f-2740-49df-8937-200b1cc08f8a} - %profile%\extensions\{3d7eb24f-2740-49df-8937-200b1cc08f8a}
FF - Ext: DownloadHelper: {b9db16a4-6edc-47ec-a1f4-b86292ed211d} - %profile%\extensions\{b9db16a4-6edc-47ec-a1f4-b86292ed211d}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}
FF - Ext: Ant Video Downloader: anttoolbar@ant.com - %profile%\extensions\anttoolbar@ant.com
FF - Ext: Java Quick Starter: jqs@sun.com - c:\program files\java\jre6\lib\deploy\jqs\ff
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\DotNetAssistantExtension
FF - user.js: yahoo.homepage.dontask - true
============= SERVICES / DRIVERS ===============
R1 avgio;avgio;c:\program files\avira\antivir desktop\avgio.sys [2011-4-11 11608]
R2 AntiVirSchedulerService;Avira AntiVir Scheduler;c:\program files\avira\antivir desktop\sched.exe [2011-4-11 135336]
R2 AntiVirService;Avira AntiVir Guard;c:\program files\avira\antivir desktop\avguard.exe [2011-4-11 269480]
R2 avgntflt;avgntflt;c:\windows\system32\drivers\avgntflt.sys [2011-4-11 61960]
R2 McrdSvc;Media Center Extender Service;c:\windows\ehome\mcrdsvc.exe [2005-8-5 99328]
S0 Lbd;Lbd;c:\windows\system32\drivers\lbd.sys --> c:\windows\system32\drivers\Lbd.sys [?]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-2-27 135664]
S3 Lavasoft Kernexplorer;Lavasoft helper driver;\??\c:\program files\lavasoft\ad-aware\kernexplorer.sys --> c:\program files\lavasoft\ad-aware\KernExplorer.sys [?]
S3 nmwcdnsu;Nokia USB Flashing Phone Parent;c:\windows\system32\drivers\nmwcdnsu.sys [2009-8-14 138112]
S3 nmwcdnsuc;Nokia USB Flashing Generic;c:\windows\system32\drivers\nmwcdnsuc.sys [2009-8-14 8320]
S4 Kinetic Books License Service;Kinetic Books License Service;"c:\program files\common files\kinetic books shared\service\kineticbookslicenseservice.exe" --> c:\program files\common files\kinetic books shared\service\KineticBooksLicenseService.exe [?]
=============== Created Last 30 ================
2011-04-23 02:17:37 -------- d-----w- c:\windows\system32\NtmsData
2011-04-16 17:49:38 743424 ------w- c:\windows\system32\dllcache\iedvtool.dll
2011-04-16 17:48:32 954368 ------w- c:\windows\system32\dllcache\mfc40.dll
2011-04-16 17:48:31 953856 ------w- c:\windows\system32\dllcache\mfc40u.dll
2011-04-16 16:19:38 -------- d-----w- c:\docume~1\admin\applic~1\Avira
2011-04-11 14:10:51 61960 ----a-w- c:\windows\system32\drivers\avgntflt.sys
2011-04-11 14:10:50 -------- d-----w- c:\program files\Avira
2011-04-11 14:10:50 -------- d-----w- c:\docume~1\alluse~1\applic~1\Avira
2011-04-07 04:03:05 -------- d-----w- c:\program files\ESET
2011-04-06 00:21:52 -------- d-sha-r- C:\cmdcons
2011-04-04 23:57:01 -------- d-----w- c:\docume~1\admin\applic~1\Malwarebytes
2011-04-04 23:56:54 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-04-04 23:56:54 -------- d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2011-04-04 23:56:49 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-04-04 23:56:49 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-04-04 02:30:55 73728 ----a-w- c:\windows\system32\javacpl.cpl
2011-04-03 19:42:31 617472 ------w- c:\windows\system32\dllcache\comctl32.dll
2011-04-03 19:42:05 744448 ------w- c:\windows\system32\dllcache\helpsvc.exe
2011-04-03 19:42:02 40960 ------w- c:\windows\system32\dllcache\ndproxy.sys
2011-04-03 19:34:54 45568 ------w- c:\windows\system32\dllcache\wab.exe
==================== Find3M ====================
2011-04-04 02:30:29 472808 ----a-w- c:\windows\system32\deployJava1.dll
2011-03-07 05:33:50 692736 ----a-w- c:\windows\system32\inetcomm.dll
2011-03-04 06:37:06 420864 ----a-w- c:\windows\system32\vbscript.dll
2011-03-03 13:21:11 1857920 ----a-w- c:\windows\system32\win32k.sys
2011-02-22 23:06:29 916480 ----a-w- c:\windows\system32\wininet.dll
2011-02-22 23:06:29 43520 ----a-w- c:\windows\system32\licmgr10.dll
2011-02-22 23:06:29 1469440 ------w- c:\windows\system32\inetcpl.cpl
2011-02-22 11:41:59 385024 ----a-w- c:\windows\system32\html.iec
2011-02-17 12:32:12 5120 ----a-w- c:\windows\system32\xpsp4res.dll
2011-02-15 12:56:39 290432 ----a-w- c:\windows\system32\atmfd.dll
2011-02-11 13:25:52 229888 ----a-w- c:\windows\system32\fxscover.exe
2011-02-08 13:33:55 978944 ----a-w- c:\windows\system32\mfc42.dll
2011-02-08 13:33:55 974848 ----a-w- c:\windows\system32\mfc42u.dll
2011-02-05 00:48:32 456192 ----a-w- c:\windows\system32\encdec.dll
2011-02-05 00:48:30 291840 ----a-w- c:\windows\system32\sbe.dll
2011-02-02 07:58:35 2067456 ----a-w- c:\windows\system32\mstscax.dll
2011-01-27 11:57:06 677888 ----a-w- c:\windows\system32\mstsc.exe
1998-12-09 10:53:54 99840 -c--a-w- c:\program files\common files\IRAABOUT.DLL
1998-12-09 10:53:54 70144 -c--a-w- c:\program files\common files\IRAMDMTR.DLL
1998-12-09 10:53:54 48640 -c--a-w- c:\program files\common files\IRALPTTR.DLL
1998-12-09 10:53:54 31744 -c--a-w- c:\program files\common files\IRAWEBTR.DLL
1998-12-09 10:53:54 186368 -c--a-w- c:\program files\common files\IRAREG.DLL
1998-12-09 10:53:54 17920 -c--a-w- c:\program files\common files\IRASRIAL.DLL
============= FINISH: 18:05:44.99 ===============
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Re: Hotmail spamming my address book

Unread postby Carolyn » April 30th, 2011, 8:59 am

Hello and Welcome to the forums!

My name is Carolyn and I'll be glad to help you with your computer problems.

Please do not run any other tool until instructed to do so!
Please reply to this thread, do not start another!
Please tell me about any problems that have occurred during the fix.
Please tell me of any other symptoms you may be having as these can help also.
Please try as much as possible not to run anything while executing a fix.

If you follow these instructions, everything should go smoothly.


Please download GMER Rootkit Scanner from Here.
  • Double click the .exe file. If asked to allow .sys driver to load, please consent.
  • If it gives you a warning about rootkit activity and asks if you want to run scan...click on NO
  • In the right panel, you will see several boxes that have been checked. Uncheck the following ...
    • IAT/EAT
    • Drives/Partition other than Systemdrive (typically C:\)
    • Show All << (don't miss this one)
    See image below, Click the image to enlarge it

  • Then click the Scan button & wait for it to finish
  • Once done click on the [Save..] button, and in the File name area, type in "Gmer.txt" or it will save as a .log file
  • Save it where you can easily find it, such as your desktop, and post it in your next reply
Rootkit scans often produce false positives. Do NOT take any action on any "<--- ROOKIT" entries

Note: Do not run any programs while Gmer is running.

If GMER crashes, then restart your computer and try again, this time also uncheck Devices. You can also try the scan in safe mode if necessary. You might want to save these instructions with notepad or print them because there's no internet in safe mode:

  • Restart your computer
  • During startup, but before the Windows logo appears, tap the F5/F8 key continually or hold down the Shift key;
  • Instead of Windows loading as normal, the Advanced Options Menu should appear;
  • Select the first option, to run Windows in Safe Mode, then press Enter.
  • Choose your usual account.
  • When asked to proceed to safe mode, click Yes.
  • Make sure Trend Micro Antivirus is disabled, then follow the GMER instructions.
  • When finished reboot the computer.


Next, Scan again with DDS and post a fresh set of logs for my review.


Please include the following logs in your next reply (post all logs as text, no attachments please):
  • DDS.txt
  • Attach.txt
  • gmer.txt
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Re: Hotmail spamming my address book

Unread postby NonSuch » May 5th, 2011, 3:50 am

Due to a lack of response, this topic is now closed.

If you still require help, please open a new thread in the Infected? Virus, malware, adware, ransomware, oh my! forum, include a fresh FRST log, and wait for a new helper.
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