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Slow computer - please help!

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Slow computer - please help!

Unread postby heelman5 » April 26th, 2011, 10:28 pm

My computer shuts down sometimes and says "operating system cannot be found". When I am online it is considerably slower if I do not use Firefox.

.
DDS (Ver_11-03-05.01) - NTFSx86
Run by Wendell at 22:04:30.43 on Tue 04/26/2011
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_22
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.511.208 [GMT -4:00]
.
.
============== Running Processes ===============
.
C:\WINDOWS\system32\ibmpmsvc.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Intel\WiFi\bin\S24EvMon.exe
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\ThinkPad\ConnectUtilities\AcPrfMgrSvc.exe
svchost.exe
C:\WINDOWS\system32\dlcxcoms.exe
C:\Program Files\Intel\WiFi\bin\EvtEng.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\ThinkPad\ConnectUtilities\AcSvc.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\ThinkPad\ConnectUtilities\ACTray.exe
C:\Program Files\ThinkPad\ConnectUtilities\ACWLIcon.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\IBM\Lotus\Symphony\framework\shared\eclipse\plugins\com.ibm.productivity.tools.base.app.win32_3.5.0.20081031-1700\soffice.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\McAfee Security Scan\2.0.181\SSScheduler.exe
C:\Program Files\ThinkPad\ConnectUtilities\SvcGuiHlpr.exe
c:\program files\common files\installshield\updateservice\isuspm.exe
C:\Program Files\Common Files\InstallShield\UpdateService\agent.exe
C:\Program Files\Common Files\Java\Java Update\jucheck.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Wendell\My Documents\Downloads\dds.scr
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.industrialjanitorialservices.com/
uDefault_Page_URL = hxxp://www.msn.com
uSearch Bar = hxxp://www.crawler.com/search/dispatche ... p=aus&qkw=%s&tbid=60468
mSearchAssistant = hxxp://www.crawler.com/search/ie.aspx?tb_id=60468
mCustomizeSearch = hxxp://dnl.crawler.com/support/sa_custo ... TbId=60468
uURLSearchHooks: TranslatorBar 1.2 Toolbar: {548f6736-8fe4-4680-82f2-170d6c07e1d2} - c:\program files\translatorbar_1.2\prxtbTra0.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Conduit Engine : {30f9b915-b755-4826-820b-08fba6bd249d} - c:\program files\conduitengine\prxConduitEngine.dll
BHO: TranslatorBar 1.2 Toolbar: {548f6736-8fe4-4680-82f2-170d6c07e1d2} - c:\program files\translatorbar_1.2\prxtbTra0.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.6.5612.1312\swg.dll
BHO: MSN Toolbar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\program files\msn\toolbar\3.0.1203.0\msneshellx.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: MSN Toolbar: {1e61ed7c-7cb8-49d6-b9e9-ab4c880c8414} - c:\program files\msn\toolbar\3.0.1203.0\msneshellx.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: TranslatorBar 1.2 Toolbar: {548f6736-8fe4-4680-82f2-170d6c07e1d2} - c:\program files\translatorbar_1.2\prxtbTra0.dll
TB: Conduit Engine : {30f9b915-b755-4826-820b-08fba6bd249d} - c:\program files\conduitengine\prxConduitEngine.dll
TB: {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No File
TB: {4B3803EA-5230-4DC3-A7FC-33638F3D3542} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [SODCPreLoad] c:\program files\ibm\lotus\symphony\framework\shared\eclipse\plugins\com.ibm.productivity.tools.base.app.win32_3.5.0.20081031-1700\preload.exe c:\docume~1\wendell\ibm\lotus\symphony\.sodc\
uRunOnce: [FlashPlayerUpdate] c:\windows\system32\macromed\flash\FlashUtil10l_Plugin.exe -update plugin
mRun: [SoundMAXPnP] c:\program files\analog devices\soundmax\SMax4PNP.exe
mRun: [SoundMAX] c:\program files\analog devices\soundmax\Smax4.exe /tray
mRun: [ATIPTA] c:\program files\ati technologies\ati control panel\atiptaxx.exe
mRun: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
mRun: [ISUSPM Startup] c:\progra~1\common~1\instal~1\update~1\ISUSPM.exe -startup
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [ACTray] c:\program files\thinkpad\connectutilities\ACTray.exe
mRun: [ACWLIcon] c:\program files\thinkpad\connectutilities\ACWLIcon.exe
mRun: [DLCXCATS] rundll32 c:\windows\system32\spool\drivers\w32x86\3\DLCXtime.dll,_RunDLLEntry@16
mRun: [SynTPLpr] c:\program files\synaptics\syntp\SynTPLpr.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\mcafee~1.lnk - c:\program files\mcafee security scan\2.0.181\SSScheduler.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office11\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_89D8574934B26AC4.dll/cmsidewiki.html
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office11\REFIEBAR.DLL
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
DPF: {A4110378-789B-455F-AE86-3A1BFC402853} - hxxp://zone.msn.com/bingame/zpagames/zp ... b55579.cab
DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} - hxxp://cdn2.zone.msn.com/binFramework/v ... 102118.cab
DPF: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/s ... wflash.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Notify: ACNotify - ACNotify.dll
Notify: AtiExtEvent - Ati2evxx.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
LSA: Notification Packages = scecli ACGina
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\docume~1\wendell\applic~1\mozilla\firefox\profiles\55qa3tn0.default\
FF - prefs.js: browser.search.selectedEngine - blekko
FF - prefs.js: browser.startup.homepage - hxxp://www.industrialjanitorialservices ... gle.com/ig
FF - prefs.js: keyword.URL - hxxp://blekko.com/ws/?source=fftb-2.0.4-13726-url&q=
FF - prefs.js: network.proxy.type - 0
FF - plugin: c:\documents and settings\wendell\local settings\application data\yahoo!\browserplus\2.9.2\plugins\npybrowserplus_2.9.2.dll
FF - plugin: c:\program files\google\update\1.2.183.39\npGoogleOneClick8.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\DotNetAssistantExtension
FF - Ext: Java Quick Starter: jqs@sun.com - c:\program files\java\jre6\lib\deploy\jqs\ff
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}
FF - Ext: Blekko Toolbar: BlekkoToolbar@blekko.com - %profile%\extensions\BlekkoToolbar@blekko.com
.
---- FIREFOX POLICIES ----
FF - user.js: yahoo.homepage.dontask - true
============= SERVICES / DRIVERS ===============
.
R2 dlcx_device;dlcx_device;c:\windows\system32\dlcxcoms.exe -service --> c:\windows\system32\dlcxcoms.exe -service [?]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-2-10 135664]
S3 McComponentHostService;McAfee Security Scan Component Host Service;c:\program files\mcafee security scan\2.0.181\McCHSvc.exe [2010-1-15 227232]
.
=============== Created Last 30 ================
.
2011-04-26 22:33:37 -------- d-----w- c:\program files\Magical Jelly Bean
2011-04-19 23:31:12 -------- d-----w- c:\program files\McAfee Security Scan
.
==================== Find3M ====================
.
2011-03-16 17:29:49 0 ----a-w- c:\windows\system32\ConduitEngine.tmp
2011-03-07 05:33:50 692736 ----a-w- c:\windows\system32\inetcomm.dll
2011-03-04 06:37:06 420864 ----a-w- c:\windows\system32\vbscript.dll
2011-03-03 13:21:11 1857920 ----a-w- c:\windows\system32\win32k.sys
2011-02-22 23:06:29 916480 ----a-w- c:\windows\system32\wininet.dll
2011-02-22 23:06:29 43520 ----a-w- c:\windows\system32\licmgr10.dll
2011-02-22 23:06:29 1469440 ----a-w- c:\windows\system32\inetcpl.cpl
2011-02-22 11:41:59 385024 ----a-w- c:\windows\system32\html.iec
2011-02-17 12:32:12 5120 ----a-w- c:\windows\system32\xpsp4res.dll
2011-02-15 12:56:39 290432 ----a-w- c:\windows\system32\atmfd.dll
2011-02-09 13:53:52 270848 ----a-w- c:\windows\system32\sbe.dll
2011-02-09 13:53:52 186880 ----a-w- c:\windows\system32\encdec.dll
2011-02-08 13:33:55 978944 ----a-w- c:\windows\system32\mfc42.dll
2011-02-08 13:33:55 974848 ----a-w- c:\windows\system32\mfc42u.dll
2011-02-02 07:58:35 2067456 ----a-w- c:\windows\system32\mstscax.dll
2011-01-27 11:57:06 677888 ----a-w- c:\windows\system32\mstsc.exe
.
============= FINISH: 22:05:34.97 ===============

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_11-03-05.01)
.
Microsoft Windows XP Professional
Boot Device: \Device\HarddiskVolume1
Install Date: 12/7/2009 10:46:34 PM
System Uptime: 4/26/2011 6:26:56 PM (4 hours ago)
.
Motherboard: IBM | | 2373YCP
Processor: Intel(R) Pentium(R) M processor 1.80GHz | None | 527/400mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 34 GiB total, 21.744 GiB free.
D: is CDROM ()
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP143: 2/3/2011 8:54:29 PM - System Checkpoint
RP144: 2/6/2011 8:39:28 PM - System Checkpoint
RP145: 2/9/2011 9:24:39 PM - System Checkpoint
RP146: 2/9/2011 11:45:12 PM - Software Distribution Service 3.0
RP147: 2/13/2011 9:34:56 PM - System Checkpoint
RP148: 2/22/2011 11:19:17 PM - System Checkpoint
RP149: 2/24/2011 7:44:09 PM - System Checkpoint
RP150: 2/25/2011 3:00:26 AM - Software Distribution Service 3.0
RP151: 3/3/2011 9:09:35 PM - System Checkpoint
RP152: 3/13/2011 11:06:18 PM - System Checkpoint
RP153: 3/14/2011 3:00:44 AM - Software Distribution Service 3.0
RP154: 3/16/2011 2:09:14 PM - System Checkpoint
RP155: 3/19/2011 9:08:49 PM - System Checkpoint
RP156: 3/20/2011 9:34:43 PM - System Checkpoint
RP157: 3/28/2011 9:26:56 AM - Software Distribution Service 3.0
RP158: 4/10/2011 11:07:17 PM - System Checkpoint
RP159: 4/12/2011 12:19:08 AM - System Checkpoint
RP160: 4/12/2011 11:32:32 PM - Removed Google Earth.
RP161: 4/12/2011 11:38:40 PM - Removed Sonic Express Labeler
RP162: 4/12/2011 11:39:44 PM - Removed Sonic RecordNow!
RP163: 4/12/2011 11:42:58 PM - Removed InterVideo Register Manager
RP164: 4/14/2011 7:15:39 PM - Software Distribution Service 3.0
RP165: 4/16/2011 3:38:41 PM - System Checkpoint
RP166: 4/17/2011 8:51:59 PM - System Checkpoint
RP167: 4/20/2011 9:59:28 PM - Software Distribution Service 3.0
RP168: 4/26/2011 7:57:30 PM - System Checkpoint
.
==== Installed Programs ======================
.
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader 9.4.3
Apple Application Support
Apple Software Update
ATI - Software Uninstall Utility
ATI Control Panel
ATI Display Driver
Compatibility Pack for the 2007 Office system
Conduit Engine
Google Toolbar for Internet Explorer
Google Update Helper
HiJackThis
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB2158563)
Hotfix for Windows XP (KB2443685)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB954550-v5)
Hotfix for Windows XP (KB961118)
Hotfix for Windows XP (KB976098-v2)
Hotfix for Windows XP (KB979306)
Hotfix for Windows XP (KB981793)
IBM Lotus Symphony
IBM ThinkPad UltraNav Driver
Intel PROSet Wireless
Intel(R) PRO Network Connections Drivers
Intel(R) PROSet/Wireless WiFi Software
Java Auto Updater
Java(TM) 6 Update 22
Magical Jelly Bean KeyFinder
Malwarebytes' Anti-Malware
McAfee Security Scan Plus
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Office Small Business Edition 2003
Microsoft Silverlight
Microsoft User-Mode Driver Framework Feature Pack 1.0
Mozilla Firefox (3.6.13)
MSN Toolbar
Octoshape add-in for Adobe Flash Player
OGA Notifier 2.0.0048.0
PC-Doctor 5 for Windows
QuickTime
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473)
Security Update for Windows Internet Explorer 8 (KB2183461)
Security Update for Windows Internet Explorer 8 (KB2360131)
Security Update for Windows Internet Explorer 8 (KB2416400)
Security Update for Windows Internet Explorer 8 (KB2482017)
Security Update for Windows Internet Explorer 8 (KB2497640)
Security Update for Windows Internet Explorer 8 (KB2510531)
Security Update for Windows Internet Explorer 8 (KB971961)
Security Update for Windows Internet Explorer 8 (KB976325)
Security Update for Windows Internet Explorer 8 (KB978207)
Security Update for Windows Internet Explorer 8 (KB981332)
Security Update for Windows Internet Explorer 8 (KB982381)
Security Update for Windows Media Player (KB2378111)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player (KB975558)
Security Update for Windows Media Player (KB978695)
Security Update for Windows Media Player (KB979402)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows XP (KB2079403)
Security Update for Windows XP (KB2115168)
Security Update for Windows XP (KB2121546)
Security Update for Windows XP (KB2160329)
Security Update for Windows XP (KB2229593)
Security Update for Windows XP (KB2259922)
Security Update for Windows XP (KB2279986)
Security Update for Windows XP (KB2286198)
Security Update for Windows XP (KB2296011)
Security Update for Windows XP (KB2296199)
Security Update for Windows XP (KB2347290)
Security Update for Windows XP (KB2360937)
Security Update for Windows XP (KB2387149)
Security Update for Windows XP (KB2393802)
Security Update for Windows XP (KB2412687)
Security Update for Windows XP (KB2419632)
Security Update for Windows XP (KB2423089)
Security Update for Windows XP (KB2436673)
Security Update for Windows XP (KB2440591)
Security Update for Windows XP (KB2443105)
Security Update for Windows XP (KB2476687)
Security Update for Windows XP (KB2478960)
Security Update for Windows XP (KB2478971)
Security Update for Windows XP (KB2479628)
Security Update for Windows XP (KB2479943)
Security Update for Windows XP (KB2481109)
Security Update for Windows XP (KB2483185)
Security Update for Windows XP (KB2485376)
Security Update for Windows XP (KB2485663)
Security Update for Windows XP (KB2503658)
Security Update for Windows XP (KB2506212)
Security Update for Windows XP (KB2506223)
Security Update for Windows XP (KB2507618)
Security Update for Windows XP (KB2508272)
Security Update for Windows XP (KB2508429)
Security Update for Windows XP (KB2509553)
Security Update for Windows XP (KB2511455)
Security Update for Windows XP (KB2524375)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371-v2)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971468)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB975560)
Security Update for Windows XP (KB975561)
Security Update for Windows XP (KB975562)
Security Update for Windows XP (KB975713)
Security Update for Windows XP (KB977165)
Security Update for Windows XP (KB977816)
Security Update for Windows XP (KB977914)
Security Update for Windows XP (KB978037)
Security Update for Windows XP (KB978251)
Security Update for Windows XP (KB978262)
Security Update for Windows XP (KB978338)
Security Update for Windows XP (KB978542)
Security Update for Windows XP (KB978601)
Security Update for Windows XP (KB978706)
Security Update for Windows XP (KB979309)
Security Update for Windows XP (KB979482)
Security Update for Windows XP (KB979559)
Security Update for Windows XP (KB979683)
Security Update for Windows XP (KB979687)
Security Update for Windows XP (KB980195)
Security Update for Windows XP (KB980218)
Security Update for Windows XP (KB980232)
Security Update for Windows XP (KB980436)
Security Update for Windows XP (KB981322)
Security Update for Windows XP (KB981852)
Security Update for Windows XP (KB981957)
Security Update for Windows XP (KB981997)
Security Update for Windows XP (KB982132)
Security Update for Windows XP (KB982214)
Security Update for Windows XP (KB982665)
Security Update for Windows XP (KB982802)
Sonic Update Manager
SoundMAX
ThinkPad Integrated 56K Modem
ThinkPad Power Management Driver
ThinkPad Wireless LAN Adapters Software (11a/b, 11b/g, 11a/b/g)
ThinkVantage Access Connections
TranslatorBar 1.2 Toolbar
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Windows Internet Explorer 8 (KB975364)
Update for Windows Internet Explorer 8 (KB976662)
Update for Windows Internet Explorer 8 (KB980182)
Update for Windows XP (KB2141007)
Update for Windows XP (KB2345886)
Update for Windows XP (KB2467659)
Update for Windows XP (KB898461)
Update for Windows XP (KB951978)
Update for Windows XP (KB955759)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971029)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
WebFldrs XP
Windows Genuine Advantage Notifications (KB905474)
Windows Internet Explorer 8
Windows Media Format 11 runtime
Windows Media Player 11
Yahoo! BrowserPlus 2.9.2
.
==== Event Viewer Messages From Past Week ========
.
4/26/2011 6:38:54 PM, error: atapi [9] - The device, \Device\Ide\IdePort0, did not respond within the timeout period.
4/26/2011 6:26:04 PM, error: Service Control Manager [7011] - Timeout (30000 milliseconds) waiting for a transaction response from the JavaQuickStarterService service.
.
==== End Of File ===========================
heelman5
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Re: Slow computer - please help!

Unread postby torreattack » April 27th, 2011, 6:15 pm

Hi heelman5 and welcome to Malware Removal :)

My name is torreattack, and I will be helping you with your malware problems.


I am currently working under the guidance of the MRU teachers, everything I post to you, will need to be reviewed by them.
This additional review process can add some extra time to my responses, but hopefully not too much.


Please be aware that removing Malware is a potentially hazardous undertaking. I will take care not to knowingly suggest courses of action that might damage your computer. However it is impossible for me to foresee all interactions that may happen between the software on your computer and those we'll use to clear you of infection, and I cannot guarantee the safety of your system. It is possible that we might encounter situations where the only recourse is to re-format and re-install your operating system, or to necessitate you taking your computer to a repair shop.

Because of this, I advise you to backup any personal files and folders before you start.
Read Back up your files

please note the following important guidelines.
  • The instructions being given are for YOUR computer and system only!.
    Using these instructions on a different computer, can damage that computer and possibly make it inoperable!
  • If you don't know or understand something, please don't hesitate to ask.
  • Only post your problem at One help site. Applying fixes from multiple help sites can cause problems.
  • Only reply to this thread do not start another, Please continue responding until I give you the "All Clean"
    Absence of symptoms does not mean that everything is clear.
  • Please DO NOT run any other tools or scans whilst I am helping you.
  • Please DO NOT install any other software (or hardware) during the cleaning process. This adds more items to be researched.
  • Print each set of instructions... if possible...your Internet connection might not be available during some fix processes.
  • Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.
  • Note: No Reply Within 3 Days Will Result In Your Topic Being Closed!
  • The logs from the tools we use can take some time to research so please be patient.

  • If you haven't done so already, please read this topic ALL USERS OF THIS FORUM MUST READ THIS FIRST where the conditions for receiving help here are explained.


I am currently reviewing your log and will return, as soon as possible, with additional instructions.

Thank you for your patience.
torreattack
torreattack
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Posts: 940
Joined: July 27th, 2008, 1:36 am

Re: Slow computer - please help!

Unread postby torreattack » April 28th, 2011, 12:52 pm

Hi heelman5:

step 1: Download and run ERUNT - Emergency Recovery Utility NT

step 1a. Download ERUNT
  1. Please download ERUNT...by Lars Hederer. Save it to your desktop.
  2. Double-click erunt-setup-exe to run the install process. Install ERUNT by following the prompts.
  3. Use the default install settings... say "NO" to the section that asks you to add ERUNT to the Start-Up folder. You can enable this later.
  4. Start ERUNT either by double clicking on the desktop icon or choosing to start the program at the end of the setup process.
  5. Choose a location for the backup. Note: the default location is C:\WINDOWS\ERDNT which is fine.
  6. Make sure the first two check boxes -> (Create ERUNT and NTREGOPT desktop icons) are checked.
  7. Click on OK ... then click on "YES" to create the folder.

step 1b. Run ERUNT
  1. Please navigate to Start >> All Programs >> ERUNT, then double-click ERUNT from the menu.
  2. Click on OK within the pop-up menu.
  3. In the next menu under C:\WINDOWS\ERDNT\DD-MM-YYYY under Backup options make sure both the following are selected:
    • System registry.
    • Current user registry.
  4. Next click on "OK"... at the prompt... reply "Yes".
    After a short duration the Registry backup is complete! pop-up message will appear.
  5. Now click on "OK". A registry backup has now been created.
Warning! If you did not successfully complete this step. Do not continue with any other steps, post back and let me know!


step 2: Download and Install an antivirus
Warning! No Anti-virus Software Installed!
Looking over your log ... there is NO evidence of anti-virus software installed.. This puts you at serious risk.
Anti-virus software will help detect, cleanse, and erase harmful virus files on a computer, Web server, or network.
Unchecked, virus files can unintentionally be forwarded to others, including trading partners and thereby spreading infection. Anti-virus software can scan the computer memory and disk drives for malicious code. They can alert the user if a virus is present, and will clean, delete (or quarantine) infected files or directories.

To protect your computer from infection...download a (free for personal use) anti-virus program from one these reliable vendors.

  1. Antivir PersonalEdition Classic- Superior detection, the "free" version has no email scan.
  2. avast! Free Antivirus - Excellent detection, the freeware version includes email scanning.
  3. Microsoft Security Essentials ** - New, from Microsoft, with email scanning, easy to install, easy to use.
    ** Your PC must run genuine Windows to install Microsoft Security Essentials.


Installing and run a new AV product.
  1. Download the new Anti-virus product to your computer.
  2. Save any work. Close all applications, especially your Internet connection.
  3. Uninstall any existing anti-virus product... Use the AV uninstall option if available.
  4. Reboot your computer, if not done during the uninstall.
  5. Install the new AV product... following installation instructions.
  6. Check for updates to the new AV product, if not done during install setup.
  7. Run a full scan of your computer.
It is strongly recommended that you run only one antivirus program at a time.
Having more than one antivirus program active in memory uses additional resources and can result in program conflicts and false virus alerts.



step 3: Checklist
Please restart your computer and post:
  • An update on your computers performance?
  • Antivirus scanning result
  • New DDS log


Thanks,
torreattack
torreattack
Retired Graduate
 
Posts: 940
Joined: July 27th, 2008, 1:36 am

Re: Slow computer - please help!

Unread postby heelman5 » April 28th, 2011, 11:19 pm

Will do. Thank you!
heelman5
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Posts: 2
Joined: April 26th, 2011, 10:17 pm

Re: Slow computer - please help!

Unread postby Wingman » May 2nd, 2011, 3:02 pm

Due to a lack of response, this topic is now closed.

If you still require help, please open a new thread in the Infected? Virus, malware, adware, ransomware, oh my! forum, include a fresh FRST log, and wait for a new helper.
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Wingman
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