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Browser Address Redirector Error...how do i get rid of this?

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Browser Address Redirector Error...how do i get rid of this?

Unread postby av8rx » April 25th, 2011, 12:55 am

I ran HijackThis, but I really don't know how to interpret the log. Can anyone help?
This all originated because I am being redirected from sites that I try and click on after searching in google.

Here is my log:




Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 9:45:33 PM, on 4/24/2011
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v7.00 (7.00.6002.18005)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\DellTPad\Apoint.exe
C:\Windows\OEM02Mon.exe
C:\Windows\System32\WLTRAY.EXE
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Sigmatel\C-Major Audio\WDM\sttray.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
C:\Windows\System32\rundll32.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\DellTPad\HidFind.exe
c:\Program Files\WIDCOMM\Bluetooth Software\BtStackServer.exe
C:\Program Files\DellTPad\Apntex.exe
C:\Program Files\Creative Live! Cam\VideoFX\StartFX.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Users\Erika\Downloads\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer provided by Dell
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: AskBar BHO - {201f27d4-3704-41d6-89c1-aa35e39143ed} - C:\Program Files\AskBarDis\bar\bin\askBar.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG10\avgssie.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\Dell\BAE\BAE.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O3 - Toolbar: Ask Toolbar - {3041d03e-fd4b-44e0-b742-2d9b88305f98} - C:\Program Files\AskBarDis\bar\bin\askBar.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [Apoint] C:\Program Files\DellTPad\Apoint.exe
O4 - HKLM\..\Run: [OEM02Mon.exe] C:\Windows\OEM02Mon.exe
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\Windows\system32\WLTRAY.exe
O4 - HKLM\..\Run: [IAAnotif] "C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe"
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [ISUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler
O4 - HKLM\..\Run: [NvSvc] RUNDLL32.EXE C:\Windows\system32\nvsvc.dll,nvsvcStart
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NVHotkey] rundll32.exe C:\Windows\system32\nvHotkey.dll,Start
O4 - HKLM\..\Run: [SigmatelSysTrayApp] %ProgramFiles%\SigmaTel\C-Major Audio\WDM\sttray.exe
O4 - HKLM\..\Run: [AVG_TRAY] C:\Program Files\AVG\AVG10\avgtray.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 10.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe
O4 - HKCU\..\Run: [ISUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
O4 - Global Startup: Bluetooth.lnk = ?
O4 - Global Startup: QuickSet.lnk = C:\Program Files\Dell\QuickSet\quickset.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Send image to &Bluetooth Device... - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O8 - Extra context menu item: Send page to &Bluetooth Device... - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG10\avgpp.dll
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll
O23 - Service: Andrea ST Filters Service (AESTFilters) - Andrea Electronics Corporation - C:\Windows\system32\aestsrv.exe
O23 - Service: ASKService - Unknown owner - C:\Program Files\AskBarDis\bar\bin\AskService.exe
O23 - Service: ASKUpgrade - Unknown owner - C:\Program Files\AskBarDis\bar\bin\ASKUpgrade.exe
O23 - Service: AVGIDSAgent - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe
O23 - Service: AVG WatchDog (avgwd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG10\avgwdsvc.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing)
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: SigmaTel Audio Service (STacSV) - IDT, Inc. - C:\Windows\system32\STacSV.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\Windows\System32\WLTRYSVC.EXE

--
End of file - 9142 bytes
av8rx
Active Member
 
Posts: 4
Joined: April 25th, 2011, 12:48 am
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Re: Browser Address Redirector Error...how do i get rid of t

Unread postby Scolabar » April 26th, 2011, 3:21 pm

Hi av8rx,

Firstly, welcome to the Malware Removal Forum. :)
My name is Scolabar, and I'll be helping you with your malware problems.
Logs can take a while to research, so please be patient.

I am currently working under the guidance of the MRU teachers, everything I post to you, will need to be reviewed by them.
This additional review process can add some extra time to my responses, but hopefully not too much.
;)

Please note the following important guidelines before proceeding:
  1. The instructions that will be provided are for YOUR computer and system only!
    Using these instructions on a different computer can cause damage to that computer and possibly render it inoperable
    !
  2. If you have any questions or do not understand something, please do not hesitate to ask, don't guess or assume.
  3. Only post your problem at One help site. Applying fixes from multiple help sites can cause problems.
  4. Only reply to this thread, do not start another. Please, continue responding, until I give you the All Clean.
    Absence of symptoms does not necessarily mean that everything is clear.
  5. DO NOT run any other fix or removal tools unless instructed to do so!
  6. DO NOT install any other software (or hardware) during the cleaning process. This adds more items to be researched.
  7. Print each set of instructions, if possible. Your Internet connection will not be available during some fix processes.
  8. Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.
  9. Note: No Reply Within 3 Days Will Result In Your Topic Being Closed!

Please Note: If you haven't done so already, please read this topic ALL USERS OF THIS FORUM MUST READ THIS FIRST where the conditions for receiving help here are explained.

Please be aware that removing Malware is a hazardous undertaking. I will take care not to knowingly suggest courses of action that might damage your computer. However it is impossible for me to foresee all interactions that may happen between the software on your computer and those we'll use to clear you of infection, and I cannot guarantee the safety of your system. It is possible that we might encounter situations where the only recourse is to re-format and re-install your operating system, or to necessitate you taking your computer to a repair shop.

In light of this, it would be advisable for you to back up any important files and folders that you don't want to lose before we start.

If you follow these guidelines, things should proceed smoothly. :)
I am currently reviewing your log and will return, as soon as possible, with additional instructions.

Thank you for your patience.

Scolabar
User avatar
Scolabar
MRU Honors Grad Emeritus
 
Posts: 1172
Joined: April 22nd, 2009, 3:10 pm

Re: Browser Address Redirector Error...how do i get rid of t

Unread postby Scolabar » April 27th, 2011, 12:43 pm

Hi av8rx,

Thank you again for your patience. :)

Please read these instructions carefully before executing and perform the steps, in the order given.
lf, you have any questions about or problems with, executing these instructions, <STOP> do not proceed, post back with the question or problem before going any further.

Before we proceed please make sure any open programs are closed.

Windows Vista Advice

Please Note:
Any programs I ask you to run will need to be run in Administrator Mode. This is achieved by right-clicking the program file and selecting the Run as Administrator option.
Additionally, the built-in User Account Control (UAC) utility, if enabled, may prompt you for permission to run the program.
When prompted, please select Allow.
Reference: User Account Control (UAC) and Running as Administrator

Step 1:
TFC

Please download TFC.exe by Old Timer. Save it to your Desktop.

Print these instructions. Save any unsaved work. TFC will close ALL open programs including your browser!

  1. Double-click on TFC.exe to run it.
    Vista - W7 users: Right-click on TFC.exe and select "Run As Administrator..." to launch the program. If you receive a UAC prompt, please allow it.
  2. TFC will now begin cleaning up the "temp" files.
    Note: This process may take only a few seconds or it could take several minutes, depending on the amount of temp files found.
  3. If prompted to reboot, click on the Yes button to confirm.

! IMPORTANT ! If TFC prompts you to reboot, please do so immediately, before proceeding with any other steps or other use of your computer.

Step 2:
DDS

Please download DDS by sUBs. Save it to your Desktop.
Alternate download link:here.

Note: Disable any script blocking software you have running before running DDS.

  1. Double-click the DDS tool to run the program.
    Vista - W7 users: Right-click on the DDS tool and select "Run As Administrator" to launch the program. If you receive a UAC prompt, please allow it.
  2. A black screen will open. Read the contents but do nothing.
  3. When DDS finishes Notepad will open two reports ... DDS.txt and Attach.txt
    Ignore the comments about zipping/attaching any of the report files
    The two report files are not saved anywhere. If you close Notepad before copying and pasting the contents, you will need to run DDS again.
  4. Copy and Paste the contents of both the DDS.txt and Attach.txt reports into your next reply.

Step 3:
GMER

The downloaded file will have a random filename. This prevents malware from detecting and blocking it.

Please download GMER ... random named.exe by GMER. An alternative (zip file) download is available here.
IMPORTANT: Do not run any programs while GMER is running.
CAUTION: Rootkit scans often produce false positives. Do NOT take any action on any "<--- ROOKIT" entries.

  1. Double click on the random named.exe to execute. If asked, allow the gmer.sys driver load.
    Vista - W7 users: Right-click on the random named.exe and select "Run As Administrator" to launch the program. If you receive a UAC prompt, please allow it.
  2. If it gives you a warning about rootkit activity and asks if you want to run a scan click on NO. <--- Important!
  3. On the right side panel, several boxes have been checked. Please UNCHECK the following: (See image below.)
    • IAT/EAT
    • Drives/Partition other than Systemdrive (typically C:\)
    • Show All <-- don't miss this one

    Image
    Click on image to enlarge

  4. If you don't get a warning, then click on the Rootkit/Malware tab at the top of the GMER window.
  5. Click on the Scan button.
  6. Once the scan has finished, click on Save. The Save window will open.
  7. Save the scan results as gmerroot.log to your Desktop.
  8. Double-click on the gmerroot.log file on the Desktop to open it in Notepad.
  9. Copy and Paste the entire contents of gmerroot.log into your next reply.

Step 4:
Security Check

Please download Security Check by screen317 and Save it to your Desktop.
Alternate download site: Link 2

  1. Double-click on the SecurityCheck.exe icon to run the program.
    Vista - W7 users: Right-click on SecurityCheck.exe and select "Run As Administrator" to launch the program. If you receive a UAC prompt, please allow it.
    If you receive an Open file Security Warning click the Run button.
  2. Press the Space Bar when you see the Press any key to continue... message.
    Please Note: This scan will take a short while to complete, so please be patient.
  3. When the scan has completed, a Notepad file will automatically open called checkup.txt.
  4. Save the file checkup.txt to your Desktop.
    Please Note: This output file is NOT automatically saved!
  5. Then Copy and Paste the entire contents of the checkup.txt file into your next reply.

Step 5:
Include in Next Post

  1. Did you have any problems carrying out the instructions?
  2. DDS.txt.
  3. Attach.txt.
  4. gmerroot.log.
  5. checkup.txt.
  6. Do you have the original Windows installation media for your PC?

Scolabar
---------------------------------------------------
No Reply Within 3 Days Will Result In Your Topic Being Closed
User avatar
Scolabar
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Posts: 1172
Joined: April 22nd, 2009, 3:10 pm

Re: Browser Address Redirector Error...how do i get rid of t

Unread postby av8rx » April 27th, 2011, 11:26 pm

Here are the results, as you instructed. Hope it helps!

.
DDS (Ver_11-03-05.01) - NTFSx86
Run by Erika at 20:22:13.36 on Wed 04/27/2011
Internet Explorer: 7.0.6002.18005 BrowserJavaVersion: 1.6.0_21
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.2045.1024 [GMT -7:00]
.
AV: AVG Anti-Virus Free Edition 2011 *Enabled/Updated* {5A2746B1-DEE9-F85A-FBCD-ADB11639C5F0}
SP: AVG Anti-Virus Free Edition 2011 *Enabled/Updated* {E146A755-F8D3-F7D4-C17D-96C36DBE8F4D}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\PROGRA~1\AVG\AVG10\avgchsvx.exe
C:\PROGRA~1\AVG\AVG10\avgrsx.exe
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Program Files\Fingerprint Reader Suite\upeksvr.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\WLTRYSVC.EXE
C:\Windows\System32\bcmwltry.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\aestsrv.exe
C:\Program Files\AskBarDis\bar\bin\AskService.exe
C:\Program Files\AskBarDis\bar\bin\ASKUpgrade.exe
C:\Program Files\AVG\AVG10\avgwdsvc.exe
C:\Windows\system32\svchost.exe -k bthsvcs
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\STacSV.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\AVG\AVG10\avgnsx.exe
C:\Program Files\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Program Files\DellTPad\Apoint.exe
C:\Windows\OEM02Mon.exe
C:\Windows\System32\WLTRAY.EXE
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Sigmatel\C-Major Audio\WDM\sttray.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\DellTPad\ApMsgFwd.exe
C:\Program Files\DellTPad\HidFind.exe
C:\Program Files\DellTPad\Apntex.exe
c:\Program Files\WIDCOMM\Bluetooth Software\BtStackServer.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\wuauclt.exe
C:\Windows\servicing\TrustedInstaller.exe
\\?\C:\Windows\system32\wbem\WMIADAP.EXE
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Users\Erika\Downloads\dds.scr
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com/ig/dell?hl=en&cli ... bd=0080129
uWindow Title = Internet Explorer provided by Dell
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: AskBar BHO: {201f27d4-3704-41d6-89c1-aa35e39143ed} - c:\program files\askbardis\bar\bin\askBar.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg10\avgssie.dll
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.1.1309.3572\swg.dll
BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\program files\dell\bae\BAE.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
TB: Ask Toolbar: {3041d03e-fd4b-44e0-b742-2d9b88305f98} - c:\program files\askbardis\bar\bin\askBar.dll
uRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe
uRun: [ISUSPM] "c:\program files\common files\installshield\updateservice\ISUSPM.exe" -scheduler
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
uRun: [Google Update] "c:\users\erika\appdata\local\google\update\GoogleUpdate.exe" /c
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [Apoint] c:\program files\delltpad\Apoint.exe
mRun: [OEM02Mon.exe] c:\windows\OEM02Mon.exe
mRun: [Broadcom Wireless Manager UI] c:\windows\system32\WLTRAY.exe
mRun: [IAAnotif] "c:\program files\intel\intel matrix storage manager\Iaanotif.exe"
mRun: [ISUSPM Startup] c:\progra~1\common~1\instal~1\update~1\ISUSPM.exe -startup
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [Symantec PIF AlertEng] "c:\program files\common files\symantec shared\pif\{b8e1dd85-8582-4c61-b58f-2f227fca9a08}\pifsvc.exe" /a /m "c:\program files\common files\symantec shared\pif\{b8e1dd85-8582-4c61-b58f-2f227fca9a08}\AlertEng.dll"
mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"
mRun: [ISUSPM] "c:\program files\common files\installshield\updateservice\ISUSPM.exe" -scheduler
mRun: [NvSvc] RUNDLL32.EXE c:\windows\system32\nvsvc.dll,nvsvcStart
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [NVHotkey] rundll32.exe c:\windows\system32\nvHotkey.dll,Start
mRun: [SigmatelSysTrayApp] %ProgramFiles%\SigmaTel\C-Major Audio\WDM\sttray.exe
mRun: [AVG_TRAY] c:\program files\avg\avg10\avgtray.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 10.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
StartupFolder: c:\users\erika\appdata\roaming\micros~1\windows\startm~1\programs\startup\onenot~1.lnk - c:\program files\microsoft office\office12\ONENOTEM.EXE
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\blueto~1.lnk - c:\program files\widcomm\bluetooth software\BTTray.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\quickset.lnk - c:\program files\dell\quickset\quickset.exe
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: DisableCAD = 1 (0x1)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: Send image to &Bluetooth Device... - c:\program files\widcomm\bluetooth software\btsendto_ie_ctx.htm
IE: Send page to &Bluetooth Device... - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
DPF: {CAFEEFAC-0016-0000-0000-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
DPF: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg10\avgpp.dll
Notify: psfus - c:\windows\system32\psqlpwd.dll
AppInit_DLLs: c:\progra~1\google\google~2\GOEC62~1.DLL
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
LSA: Notification Packages = scecli psqlpwd
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\users\erika\appdata\roaming\mozilla\firefox\profiles\r660qsji.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/
FF - component: c:\program files\avg\avg10\firefox4\components\avgssff4.dll
FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll
FF - plugin: c:\program files\google\google updater\2.4.1536.6592\npCIDetect13.dll
FF - plugin: c:\program files\google\update\1.2.183.13\npGoogleOneClick8.dll
FF - plugin: c:\program files\google\update\1.2.183.17\npGoogleOneClick8.dll
FF - plugin: c:\program files\google\update\1.2.183.23\npGoogleOneClick8.dll
FF - plugin: c:\program files\google\update\1.2.183.29\npGoogleOneClick8.dll
FF - plugin: c:\program files\google\update\1.2.183.39\npGoogleOneClick8.dll
FF - plugin: c:\program files\google\update\1.3.21.53\npGoogleUpdate3.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npOGAPlugin.dll
FF - plugin: c:\users\erika\appdata\local\google\update\1.3.21.53\npGoogleUpdate3.dll
FF - plugin: c:\users\erika\appdata\roaming\move networks\plugins\npqmp071505000010.dll
FF - plugin: c:\users\erika\appdata\roaming\move networks\plugins\npqmp071505000011.dll
FF - plugin: c:\users\erika\appdata\roaming\mozilla\plugins\npgoogletalk.dll
FF - plugin: c:\users\erika\appdata\roaming\mozilla\plugins\npgtpo3dautoplugin.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\DotNetAssistantExtension
FF - Ext: AVG Safe Search: {1E73965B-8B48-48be-9C8D-68B920ABC1C4} - c:\program files\avg\avg10\Firefox4
FF - Ext: Move Media Player: moveplayer@movenetworks.com - c:\users\erika\appdata\roaming\Move Networks
FF - Ext: XULRunner: {345E9B64-C5D6-49B1-9628-062071487164} - c:\users\erika\appdata\local\{345E9B64-C5D6-49B1-9628-062071487164}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}
.
============= SERVICES / DRIVERS ===============
.
R0 AVGIDSEH;AVGIDSEH;c:\windows\system32\drivers\AVGIDSEH.sys [2010-9-13 25680]
R0 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\drivers\avgrkx86.sys [2010-9-7 26064]
R1 Avgldx86;AVG AVI Loader Driver;c:\windows\system32\drivers\avgldx86.sys [2010-12-8 251728]
R1 Avgmfx86;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\drivers\avgmfx86.sys [2010-9-7 34384]
R1 Avgtdix;AVG TDI Driver;c:\windows\system32\drivers\avgtdix.sys [2010-11-12 299984]
R2 AESTFilters;Andrea ST Filters Service;c:\windows\system32\AEstSrv.exe [2008-1-28 73728]
R2 ASKService;ASKService;c:\program files\askbardis\bar\bin\AskService.exe [2008-12-29 464264]
R2 ASKUpgrade;ASKUpgrade;c:\program files\askbardis\bar\bin\ASKUpgrade.exe [2008-12-29 234888]
R2 AVGIDSAgent;AVGIDSAgent;c:\program files\avg\avg10\identity protection\agent\bin\AVGIDSAgent.exe [2011-1-6 6128720]
R2 avgwd;AVG WatchDog;c:\program files\avg\avg10\avgwdsvc.exe [2010-10-22 265400]
R2 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-7-26 21504]
R3 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\drivers\AVGIDSDriver.sys [2010-8-19 123472]
R3 AVGIDSFilter;AVGIDSFilter;c:\windows\system32\drivers\AVGIDSFilter.sys [2010-8-19 30288]
R3 AVGIDSShim;AVGIDSShim;c:\windows\system32\drivers\AVGIDSShim.sys [2010-8-19 27216]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-1-6 135664]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2010-1-6 135664]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
S4 iaNvStor;Intel(R) Turbo Memory Controller;c:\windows\system32\drivers\iaNvStor.sys [2008-1-29 209408]
.
=============== Created Last 30 ================
.
2011-04-18 03:12:59 739328 ----a-w- c:\windows\system32\inetcomm.dll
2011-04-18 03:12:54 2409784 ----a-w- c:\program files\windows mail\OESpamFilter.dat
.
==================== Find3M ====================
.
2011-03-10 17:03:51 1162240 ----a-w- c:\windows\system32\mfc42u.dll
2011-03-10 17:03:51 1136640 ----a-w- c:\windows\system32\mfc42.dll
2011-03-03 13:25:11 2041856 ----a-w- c:\windows\system32\win32k.sys
2011-03-02 15:44:27 86528 ----a-w- c:\windows\system32\dnsrslvr.dll
2011-02-22 14:13:01 288768 ----a-w- c:\windows\system32\XpsGdiConverter.dll
2011-02-22 13:33:12 1068544 ----a-w- c:\windows\system32\DWrite.dll
2011-02-22 13:33:09 797696 ----a-w- c:\windows\system32\FntCache.dll
2011-02-18 16:38:42 834048 ----a-w- c:\windows\system32\wininet.dll
2011-02-18 15:45:02 78336 ----a-w- c:\windows\system32\ieencode.dll
2011-02-18 14:49:21 389632 ----a-w- c:\windows\system32\html.iec
2011-02-16 16:21:07 430080 ----a-w- c:\windows\system32\vbscript.dll
2011-02-16 16:16:37 34304 ----a-w- c:\windows\system32\atmlib.dll
2011-02-16 14:02:23 292864 ----a-w- c:\windows\system32\atmfd.dll
2011-02-03 01:11:20 222080 ------w- c:\windows\system32\MpSigStub.exe
2008-04-25 23:39:08 1495112 ----a-w- c:\program files\install_flash_player.exe
.
============= FINISH: 20:23:41.81 ===============


.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_11-03-05.01)
.
Microsoft® Windows Vista™ Home Premium
Boot Device: \Device\HarddiskVolume3
Install Date: 1/28/2008 3:14:28 PM
System Uptime: 4/27/2011 8:16:55 PM (0 hours ago)
.
Motherboard: Dell Inc. | | 0XR509
Processor: Intel(R) Core(TM)2 Duo CPU T5450 @ 1.66GHz | Microprocessor | 1667/166mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 136 GiB total, 26.877 GiB free.
D: is FIXED (NTFS) - 10 GiB total, 2.873 GiB free.
E: is FIXED (FAT32) - 2 GiB total, 0.706 GiB free.
F: is CDROM ()
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
.
==== Installed Programs ======================
.
Update for Microsoft Office 2007 (KB2508958)
Adobe Common File Installer
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader X (10.0.1)
Adobe Shockwave Player 11.5
Advanced Audio FX Engine
Advanced Video FX Engine
AVG 2011
AVG PC Tuneup 2011
Browser Address Error Redirector
Dell Getting Started Guide
Dell Touchpad
Dell Webcam Center
Dell Webcam Manager
Dell Wireless WLAN Card
DellSupport
EarthLink Setup Files
Fingerprint Reader Suite 5.6
Google Earth
Google Talk (remove only)
Google Talk Plugin
Google Update Helper
Google Updater
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
HP Photo and Imaging 2.0 - All-in-One
HP Photo and Imaging 2.0 - All-in-One Drivers
Intel(R) Matrix Storage Manager
Java Auto Updater
Java DB 10.5.3.0
Java(TM) 6 Update 21
Java(TM) SE Development Kit 6 Update 20
Java(TM) SE Runtime Environment 6
Laptop Integrated Webcam Driver (1.03.02.0719)
Live! Cam Avatar Creator
Live! Cam Avatar v1.0
LiveUpdate 3.2 (Symantec Corporation)
LiveUpdate Notice (Symantec Corporation)
Malwarebytes' Anti-Malware
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 4 Client Profile
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office Groove MUI (English) 2007
Microsoft Office Groove Setup Metadata MUI (English) 2007
Microsoft Office InfoPath MUI (English) 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Ultimate 2007
Microsoft Office Word MUI (English) 2007
Microsoft Save as PDF or XPS Add-in for 2007 Microsoft Office programs
Microsoft VC9 runtime libraries
Microsoft Works
Move Media Player
Mozilla Firefox (3.6.16)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB941833)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
Music, Photos & Videos Launcher
NVIDIA Drivers
OGA Notifier 2.0.0048.0
Product Documentation Launcher
QuickSet
QuickTime
Roxio Creator Audio
Roxio Creator BDAV Plugin
Roxio Creator Copy
Roxio Creator Data
Roxio Creator Premier
Roxio Creator Tools
Roxio EasyArchive
Roxio MyDVD Premier
Roxio Update Manager
Security Update for 2007 Microsoft Office System (KB2288621)
Security Update for 2007 Microsoft Office System (KB2288931)
Security Update for 2007 Microsoft Office System (KB2345043)
Security Update for 2007 Microsoft Office System (KB2466156)
Security Update for 2007 Microsoft Office System (KB2509488)
Security Update for 2007 Microsoft Office System (KB969559)
Security Update for 2007 Microsoft Office System (KB976321)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft Office Access 2007 (KB979440)
Security Update for Microsoft Office Excel 2007 (KB2464583)
Security Update for Microsoft Office Groove 2007 (KB2494047)
Security Update for Microsoft Office InfoPath 2007 (KB979441)
Security Update for Microsoft Office PowerPoint 2007 (KB2464594)
Security Update for Microsoft Office PowerPoint Viewer 2007 (KB2464623)
Security Update for Microsoft Office Publisher 2007 (KB2284697)
Security Update for Microsoft Office system 2007 (972581)
Security Update for Microsoft Office system 2007 (KB974234)
Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
Security Update for Microsoft Office Word 2007 (KB2344993)
Sonic Activation Module
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office Access 2007 Help (KB963663)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office Infopath 2007 Help (KB963662)
Update for Microsoft Office OneNote 2007 (KB980729)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Outlook 2007 (KB2412171)
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Publisher 2007 Help (KB963667)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Update for Outlook 2007 Junk Email Filter (KB2522999)
User's Guides
VLC media player 1.0.1
Vuze
Vuze Toolbar
WIDCOMM Bluetooth Software 6.0.1.3100
Windows Media Player Firefox Plugin
.
==== End Of File ===========================
av8rx
Active Member
 
Posts: 4
Joined: April 25th, 2011, 12:48 am

Re: Browser Address Redirector Error...how do i get rid of t

Unread postby Scolabar » April 28th, 2011, 6:03 am

Hi av8rx,

av8rx wrote:Here are the results, as you instructed. Hope it helps!
Thank you for the DDS logs. :)
Please can you also post the GMER and SecurityCheck logs as requested.

Scolabar
---------------------------------------------------
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Scolabar
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Posts: 1172
Joined: April 22nd, 2009, 3:10 pm

Re: Browser Address Redirector Error...how do i get rid of t

Unread postby av8rx » April 28th, 2011, 10:01 am

I tried running the gmer but i was having trouble with it, the program would either freeze, or on one occasion, I received an error message to the effect of it encountered a problem and needed to quit. I will try running the GMER program to get that log also later today.

Thank you!
av8rx
Active Member
 
Posts: 4
Joined: April 25th, 2011, 12:48 am

Re: Browser Address Redirector Error...how do i get rid of t

Unread postby Scolabar » April 28th, 2011, 1:30 pm

Hi av8rx,

Thanks for the update. :thumbright:

If you still have problems running GMER you could try deleting the existing copy of the program, then download a fresh copy and try running that.
Let me know if you still have problems running GMER.

Please also remember to post the SecurityCheck log as well as the GMER log.

Scolabar
---------------------------------------------------
No Reply Within 3 Days Will Result In Your Topic Being Closed
[/quote]
User avatar
Scolabar
MRU Honors Grad Emeritus
 
Posts: 1172
Joined: April 22nd, 2009, 3:10 pm

Re: Browser Address Redirector Error...how do i get rid of t

Unread postby av8rx » April 29th, 2011, 1:08 am

I tried to run a fresh GMER, several times, but to no avail. I will try again tomorrow.... maybe i'll just try running securitycheck. Keep you posted! Thanks for all your help btw.
av8rx
Active Member
 
Posts: 4
Joined: April 25th, 2011, 12:48 am

Re: Browser Address Redirector Error...how do i get rid of t

Unread postby Scolabar » April 29th, 2011, 7:12 am

Hi av8rx,

Thank you for the update and feedback. :)

Please can you try the following:

Please Note: You will need to print these instructions as you will have no access to the Internet.

Step 1:
Boot Into Safe Mode

Make sure you have downloaded anything you need. Print these instructions as well, as you will not have Internet access!
  1. Restart your computer.
  2. Continually click on the F8 key (usually) as your computer is booting until the boot menu appears.
    The key used for your computer may be different. F8 is commonly the key used.
  3. Use up-arrow key to select Safe Mode and click Enter.
      If you have a multiple boot system (more than one operating system (OS) installed) or you have Recovery Console installed you will be shown the multi boot screen.
    • Highlight the OS you want to start.
    • Click Enter.
  4. As the system starts the screen will display various files/drivers being loaded. Windows will load your desktop.
  5. Reply Yes to the Safe Mode startup, if prompted.

Step 2:
Run GMER

  1. Double click on the random named.exe to execute. If asked, allow the gmer.sys driver load.
    Vista - W7 users: Right-click on the random named.exe and select "Run As Administrator" to launch the program. If you receive a UAC prompt, please allow it.
  2. If it gives you a warning about rootkit activity and asks if you want to run a scan click on NO. <--- Important!
  3. On the right side panel, several boxes have been checked. Please UNCHECK the following: (See image below.)
    • IAT/EAT
    • Drives/Partition other than Systemdrive (typically C:\)
    • Show All <-- don't miss this one

    Image
    Click on image to enlarge

  4. If you don't get a warning, then click on the Rootkit/Malware tab at the top of the GMER window.
  5. Click on the Scan button.
  6. Once the scan has finished, click on Save. The Save window will open.
  7. Save the scan results as gmerroot.log to your Desktop.
  8. Please reboot the computer in Normal Mode - i.e. as normal.
  9. Double-click on the gmerroot.log file on the Desktop to open it in Notepad.
  10. Copy and Paste the entire contents of gmerroot.log into your next reply.

Step 3:
Run Security Check

  1. Please download and run the Security Check program as previously instructed.
  2. Then Copy and Paste the entire contents of the checkup.txt file into your next reply.

Step 4:
Include in Next Post

  1. Did you have any problems carrying out the instructions?
  2. gmerroot.log.
  3. checkup.txt.
  4. Do you have the original Windows installation media for your PC?

Scolabar
---------------------------------------------------
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Scolabar
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Posts: 1172
Joined: April 22nd, 2009, 3:10 pm

Re: Browser Address Redirector Error...how do i get rid of t

Unread postby Cypher » May 3rd, 2011, 6:44 am

Due to a lack of response, this topic is now closed.

If you still require help, please open a new thread in the Infected? Virus, malware, adware, ransomware, oh my! forum, include a fresh FRST log, and wait for a new helper.
User avatar
Cypher
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Joined: October 29th, 2008, 12:49 pm
Location: Land Of The Leprechauns
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