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google redirect/xp security virus/browser hijack

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Re: google redirect/xp security virus/browser hijack

Unread postby b2thej1 » May 5th, 2011, 7:24 pm

hi cypher:

here's the file text you asked for...


The type of the file system is NTFS.

WARNING! F parameter not specified.
Running CHKDSK in read-only mode.

CHKDSK is verifying files (stage 1 of 3)...
CHKDSK is verifying indexes (stage 2 of 3)...
CHKDSK is verifying security descriptors (stage 3 of 3)...
CHKDSK discovered free space marked as allocated in the volume bitmap.
Windows found problems with the file system.
Run CHKDSK with the /F (fix) option to correct these.

58508729 KB total disk space.
33308048 KB in 76808 files.
26744 KB in 8459 indexes.
0 KB in bad sectors.
169065 KB in use by the system.
65536 KB occupied by the log file.
25004872 KB available on disk.

4096 bytes in each allocation unit.
14627182 total allocation units on disk.
6251218 allocation units available on disk.

have a good day,
b2thej1 :)
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Re: google redirect/xp security virus/browser hijack

Unread postby Cypher » May 6th, 2011, 5:29 am

Hi b2thej1.
Please do the following.

Go to Start, Run
type cmd
A window will come up.
In the window, Type chkdsk c: /F
System will have message saying it cannot do this because the drive is in use, and ask if you want to do it at reboot. Say YES.
Reboot the system.
It will make repairs when it reboots.

Next.

Check Hard Disk For Errors
Press Start->Run, then copy/paste the following command into the box and press OK:
cmd /c chkdsk c: |find /v "percent" >> "%userprofile%\desktop\checkhd.txt"

A blank command window will open on your desktop, then close in a few minutes. This is normal.
A file icon named checkhd.txt should appear on your Desktop. Please post the contents of this file.

Please post the new checkhd.txt log.
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Re: google redirect/xp security virus/browser hijack

Unread postby b2thej1 » May 6th, 2011, 8:02 am

hi cypher:
other than the powering off the pc seems to be running fine...this pc was given to me by a church member whose daughter had used it for her schoolwork in biology...there are a lot of papers on here somewhere but i cant find them to delete them
i thought maybe you could help me it would grant me more space and i definitely dont need the papers etc i'm mos def not
that smart :) ...anyways here's the new log

The type of the file system is NTFS.

WARNING! F parameter not specified.
Running CHKDSK in read-only mode.

CHKDSK is verifying files (stage 1 of 3)...
CHKDSK is verifying indexes (stage 2 of 3)...
CHKDSK is verifying security descriptors (stage 3 of 3)...
CHKDSK discovered free space marked as allocated in the volume bitmap.
Windows found problems with the file system.
Run CHKDSK with the /F (fix) option to correct these.

58508729 KB total disk space.
33428204 KB in 76889 files.
26760 KB in 8468 indexes.
0 KB in bad sectors.
169065 KB in use by the system.
65536 KB occupied by the log file.
24884700 KB available on disk.

4096 bytes in each allocation unit.
14627182 total allocation units on disk.
6221175 allocation units available on disk.


thanks a million,
b2thej1
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Posts: 71
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Re: google redirect/xp security virus/browser hijack

Unread postby b2thej1 » May 6th, 2011, 8:20 am

hi cypher:
i ran it again because i thought i might've done it wrong...here's the 2nd log

The type of the file system is NTFS.

WARNING! F parameter not specified.
Running CHKDSK in read-only mode.

CHKDSK is verifying files (stage 1 of 3)...
CHKDSK is verifying indexes (stage 2 of 3)...
CHKDSK is verifying security descriptors (stage 3 of 3)...
Correcting errors in the Volume Bitmap.
Windows found problems with the file system.
Run CHKDSK with the /F (fix) option to correct these.

58508729 KB total disk space.
33427728 KB in 76896 files.
26760 KB in 8468 indexes.
0 KB in bad sectors.
169065 KB in use by the system.
65536 KB occupied by the log file.
24885176 KB available on disk.

4096 bytes in each allocation unit.
14627182 total allocation units on disk.
6221294 allocation units available on disk.
b2thej1
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Posts: 71
Joined: March 8th, 2009, 11:19 pm

Re: google redirect/xp security virus/browser hijack

Unread postby Cypher » May 6th, 2011, 9:57 am

Hi b2thej1.
there are a lot of papers on here somewhere but i cant find them to delete them

Unfortunately without known exactly what these papers are i wouldn't be able to help you locate them.
Can you maybe ask the person who owned the PC before you?, they should be able to help you locate them.
As for your powering of issue i can direct you to a tech site where they can better advise you than myself.
Here are some excellent Tech sites (in no particular order) that may be able to help with these problems:


your latest set of logs appear to be clean!
This is my general post for when your logs show no more signs of malware.

Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:

Time for some housekeeping
  • Click on Start >> Run...
  • Now type in ComboFix /Uninstall into the box and click OK.
  • Note the space between the X and the /Uninstall, it needs to be there.
    Image
The above procedure will reset your System Restore and clear out the backups and quarantines created during the course of this fix.

Next

You can now delete any tools we used if they remain on your Desktop.

Protection Programs
Don't forget to re-enable any protection programs we disabled during your fix.

Here are some free programs I recommend that could help you improve your computer's security.

Install SpywareBlaster
Download and install Javacools SpywareBlaster from Here
SpywareBlaster adds a list of ActiveX controls, tracking cookies and sites which will be blocked in either Internet Explorer or Firefox browsers. You need to manually check for updates regularly.

Install SiteAdvisor
SiteAdvisor is a toolbar for Microsoft Internet Explorer and Mozilla Firefox which alerts you if you're about to enter a potentially dangerous website.
You can find more information and download it from Here

Install WinPatrol
As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
For more information, please visit HERE

MVPS Hosts

Install MVPS Hosts File From Here
The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer.
You can Find the Tutorial HERE

Update your Antivirus programs and other security products regularly to avoid new threats that could infect your system.
You can use one of these sites to check if any updates are needed for your pc.
Secunia Software Inspector
F-secure Health Check

Visit Microsoft often to get the latest updates for your computer
You can do that HERE

Read some information HERE On how to prevent Malware

I would be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can be closed.

Safe surfing!
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Re: google redirect/xp security virus/browser hijack

Unread postby b2thej1 » May 6th, 2011, 8:26 pm

hi cypher:
not trying to question your wisdom....but...i went on the tech support forum and read through a couple of threads and the question
that was posed on the forum as well as some other tech support sites on the internet is whether a virus could be causing the power
offs since they mainly took place during virus scans...i know you said i look clean but is there a virus that could be still lurking since i
was never able to get through a scan without the pc just powering itself off? somebody suggested running the scan in safe mode...i dont know how to do that...but what do you think?
b2thej1
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Posts: 71
Joined: March 8th, 2009, 11:19 pm

Re: google redirect/xp security virus/browser hijack

Unread postby Cypher » May 7th, 2011, 5:17 am

Hi b2thej1.
A i mentioned all your latest logs were clean so we can rule malware out as the cause of your problem.
The only scans you relay had problems with were the ones that take some time to run.
I suspect your computer may have an overheating problem, and that is why it is powering off.
So as I said above your logs are clean, I hope you can resolve your other problem with the links that I provided.
Any other questions?
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Re: google redirect/xp security virus/browser hijack

Unread postby Cypher » May 8th, 2011, 5:18 am

As this issue appears to be resolved, this topic is now closed.

We are pleased we could help you resolve your computer's malware issues.

If you would like to make a comment or leave a compliment regarding the help you have received, please see Feedback for Our Helpers - Say "Thanks" Here.
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