I just got off the phone with Microsoft Genuine Advantage team. Had you taken the time to explain what you were talking about and what you were referring to all of this could have been sorted out much sooner. But instead you wanted to be controlling and just shut the thread down instead of being a leader and walking me through the issue. I still see you as being wrong but seeing as how I cannot read anything in the log other than plain text (ie; where it says my install is GENUINE) I have to concede that since my newest log is different from the previous log (only in the key and hash), that something changed. Shaun at MGA specifically said that there was nothing wrong with my installation, and that is was 100% genuine. He said that it was not ACTIVATED, not invalid, or illegal.
He asked for the key on the bottom of my laptop and then had me install a key tool, I entered in a key that he read to me, and then rebooted the system. A notification came up that said everything was good to go.
Now, here is yet another copy of the log:
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Diagnostic Report (1.9.0027.0): ----------------------------------------- Windows Validation Data--> Validation Status: Genuine Validation Code: 0 Cached Validation Code: N/A Windows Product Key: *****-*****-QR8W3-26CC8-V9DRT Windows Product Key Hash: Vhb0Ig66uYw0jobqrMC0iARMAlA= Windows Product ID: 76477-OEM-2170031-07402 Windows Product ID Type: 3 Windows License Type: OEM System Builder Windows OS version: 5.1.2600.2.00010300.2.0.hom ID: {3530AA7C-2843-4F4F-B97C-E849D4194692}(3) Is Admin: Yes TestCab: 0x0 LegitcheckControl ActiveX: Registered, 1.9.42.0 Signed By: Microsoft Product Name: N/A Architecture: N/A Build lab: N/A TTS Error: N/A Validation Diagnostic: 025D1FF3-230-1 Resolution Status: N/A Vista WgaER Data--> ThreatID(s): N/A Version: N/A Windows XP Notifications Data--> Cached Result: N/A, hr = 0x80070002 File Exists: No Version: N/A, hr = 0x80070002 WgaTray.exe Signed By: N/A, hr = 0x80070002 WgaLogon.dll Signed By: N/A, hr = 0x80070002 OGA Notifications Data--> Cached Result: N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 OGAExec.exe Signed By: N/A, hr = 0x80070002 OGAAddin.dll Signed By: N/A, hr = 0x80070002 OGA Data--> Office Status: 114 Blocked VLK 2 Microsoft Office Professional Edition 2003 - 114 Blocked VLK 2 OGA Version: N/A, 0x80070002 Signed By: N/A, hr = 0x80070002 Office Diagnostics: 025D1FF3-230-1 Browser Data--> Proxy settings: N/A User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32) Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe Download signed ActiveX controls: Prompt Download unsigned ActiveX controls: Disabled Run ActiveX controls and plug-ins: Allowed Initialize and script ActiveX controls not marked as safe: Disabled Allow scripting of Internet Explorer Webbrowser control: Disabled Active scripting: Allowed Script ActiveX controls marked as safe for scripting: Allowed File Scan Data--> Other data--> Office Details: <GenuineResults><MachineData><UGUID>{3530AA7C-2843-4F4F-B97C-E849D4194692}</UGUID><Version>1.9.0027.0</Version><OS>5.1.2600.2.00010300.2.0.hom</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-V9DRT</PKey><PID>76477-OEM-2170031-07402</PID><PIDType>3</PIDType><SID>S-1-5-21-754788786-1973002913-4074281658</SID><SYSTEM><Manufacturer>Acer, inc.</Manufacturer><Model>Aspire 3000 </Model></SYSTEM><BIOS><Manufacturer>Acer </Manufacturer><Version>3A32</Version><SMBIOSVersion major="2" minor="31"/><Date>20060220000000.000000+000</Date><SLPBIOS>AcerSystem ,AcerSystem </SLPBIOS></BIOS><HWID>B1C13307018400EC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>2</stat><msppid></msppid><name>Acer Inc.</name><model>AcerSystem</model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>114</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>59D1605114E3500</Val><Hash>vfZmaSmFPIYrLWTcZSZErUQg+Fo=</Hash><Pid>73931-640-0000106-57507</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="11" Result="114"/><App Id="16" Version="11" Result="114"/><App Id="18" Version="11" Result="114"/><App Id="19" Version="11" Result="114"/><App Id="1A" Version="11" Result="114"/><App Id="1B" Version="11" Result="114"/><App Id="44" Version="11" Result="114"/></Applications></Office></Software></GenuineResults> Licensing Data--> N/A Windows Activation Technologies--> N/A HWID Data--> N/A OEM Activation 1.0 Data--> BIOS string matches: yes Marker string from BIOS: 17EF3:Acer Incorporated Marker string from OEMBIOS.DAT: AcerSystem ,AcerSystem OEM Activation 2.0 Data--> N/A