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Gary R III

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Gary R III

Unread postby wolfenstien » April 18th, 2011, 4:39 pm

viewtopic.php?f=11&t=56467&p=575685#p575685

I just got off the phone with Microsoft Genuine Advantage team. Had you taken the time to explain what you were talking about and what you were referring to all of this could have been sorted out much sooner. But instead you wanted to be controlling and just shut the thread down instead of being a leader and walking me through the issue. I still see you as being wrong but seeing as how I cannot read anything in the log other than plain text (ie; where it says my install is GENUINE) I have to concede that since my newest log is different from the previous log (only in the key and hash), that something changed. Shaun at MGA specifically said that there was nothing wrong with my installation, and that is was 100% genuine. He said that it was not ACTIVATED, not invalid, or illegal.
He asked for the key on the bottom of my laptop and then had me install a key tool, I entered in a key that he read to me, and then rebooted the system. A notification came up that said everything was good to go.
Now, here is yet another copy of the log:

Code: Select all
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Genuine
Validation Code: 0
Cached Validation Code: N/A
Windows Product Key: *****-*****-QR8W3-26CC8-V9DRT
Windows Product Key Hash: Vhb0Ig66uYw0jobqrMC0iARMAlA=
Windows Product ID: 76477-OEM-2170031-07402
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 5.1.2600.2.00010300.2.0.hom
ID: {3530AA7C-2843-4F4F-B97C-E849D4194692}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.9.42.0
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-230-1
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A
Version: N/A

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 114 Blocked VLK 2
Microsoft Office Professional Edition 2003 - 114 Blocked VLK 2
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-230-1

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{3530AA7C-2843-4F4F-B97C-E849D4194692}</UGUID><Version>1.9.0027.0</Version><OS>5.1.2600.2.00010300.2.0.hom</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-V9DRT</PKey><PID>76477-OEM-2170031-07402</PID><PIDType>3</PIDType><SID>S-1-5-21-754788786-1973002913-4074281658</SID><SYSTEM><Manufacturer>Acer, inc.</Manufacturer><Model>Aspire 3000     </Model></SYSTEM><BIOS><Manufacturer>Acer   </Manufacturer><Version>3A32</Version><SMBIOSVersion major="2" minor="31"/><Date>20060220000000.000000+000</Date><SLPBIOS>AcerSystem ,AcerSystem </SLPBIOS></BIOS><HWID>B1C13307018400EC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>2</stat><msppid></msppid><name>Acer Inc.</name><model>AcerSystem</model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>114</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>59D1605114E3500</Val><Hash>vfZmaSmFPIYrLWTcZSZErUQg+Fo=</Hash><Pid>73931-640-0000106-57507</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="11" Result="114"/><App Id="16" Version="11" Result="114"/><App Id="18" Version="11" Result="114"/><App Id="19" Version="11" Result="114"/><App Id="1A" Version="11" Result="114"/><App Id="1B" Version="11" Result="114"/><App Id="44" Version="11" Result="114"/></Applications></Office></Software></GenuineResults>  

Licensing Data-->
N/A

Windows Activation Technologies-->
N/A

HWID Data-->
N/A

OEM Activation 1.0 Data-->
BIOS string matches: yes
Marker string from BIOS: 17EF3:Acer Incorporated
Marker string from OEMBIOS.DAT: AcerSystem ,AcerSystem 

OEM Activation 2.0 Data-->
N/A

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Re: Gary R III

Unread postby NonSuch » April 18th, 2011, 8:58 pm

I have not examined the WGA logs in the topic you've referenced and, therefore, have no comment regarding the status of your Windows operating system, other than to state that your operating system is sorely out of date with only SP2 installed. XP systems must have SP3 installed in order to receive Windows Updates, which means your operating system has received no security updates since at least this past July. This means your system is extremely vulnerable to attacks by malware. In addition, you are running Peer-to-Peer filesharing software on this already vulnerable computer, which only serves to compound the problem.

This site does not support the use of Peer-to-Peer software.

I should also inform you that the log you've posted shows that you are currently running a non-genuine installation of Microsoft Office Professional Version 2003, which was activated with a Volume License key that has been blocked by Microsoft. Volume License keys are blocked by Microsoft at the request of the original keyholder for a number of reasons, including the key being lost, stolen, compromised, misused, etc.

It is the policy of this site that our volunteers do not assist with computers on which non-legitimate, pirated, and/or cracked software is installed, therefore, we cannot assist you with this computer.

As we are unable to assist you, due to software on this system that is not in compliance with MRU guidelines, this topic is now closed. Do not start a new topic.
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