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Malware, Spyware, ??? HELP!!! HERE IS MY LOG...

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Malware, Spyware, ??? HELP!!! HERE IS MY LOG...

Unread postby Arizzona » April 12th, 2011, 7:05 pm

I have had various + numerous issues with passwords being changed, strange executable files etc...I need help!!!

Here is my DDS LOG:


.
DDS (Ver_11-03-05.01) - NTFS_AMD64
Run by Angela at 16:01:25.31 on Tue 04/12/2011
Internet Explorer: 8.0.7600.16385
Microsoft Windows 7 Home Premium 6.1.7600.0.1252.1.1033.18.4056.2365 [GMT -7:00]
.
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
svchost.exe
svchost.exe
svchost.exe
svchost.exe
svchost.exe
svchost.exe
svchost.exe
svchost.exe
svchost.exe
C:\Windows\system32\taskhost.exe
C:\Program Files (x86)\Dell DataSafe Local Backup\COMPONENTS\SCHEDULER\STSERVICE.EXE
C:\Windows\system32\Dwm.exe
svchost.exe
C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpd.exe
C:\Program Files (x86)\Dell DataSafe Local Backup\Toaster.exe
C:\Program Files\IDT\WDM\sttray64.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\igfxpers.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Dell\Dell Wireless WLAN Card\WLTRAY.EXE
C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\System32\StikyNot.exe
C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Dell\DellDock\DellDock.exe
C:\Program Files (x86)\Dell DataSafe Online\DataSafeOnline.exe
C:\Program Files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe
C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe
C:\Program Files\AVAST Software\Avast\AvastUI.exe
svchost.exe
C:\Windows\system32\taskmgr.exe
C:\Windows\explorer.exe
C:\Windows\system32\mmc.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Users\Angela\Downloads\HijackThis.exe
C:\Users\Angela\Downloads\dds(1).scr
C:\Windows\system32\conhost.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.yahoo.com/
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Search Helper\SearchHelper.dll
BHO: avast! WebRep: {8e5e2654-ad2d-48bf-ac2d-d17f00898d06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.6.6209.1142\swg.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
BHO: Windows Live Toolbar Helper: {e15a8dc0-8516-42a1-81ea-dc94ec1acf10} - C:\Program Files (x86)\Windows Live\Toolbar\wltcore.dll
TB: &Windows Live Toolbar: {21fa44ef-376d-4d53-9b0f-8a89d3229068} - C:\Program Files (x86)\Windows Live\Toolbar\wltcore.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
TB: avast! WebRep: {8e5e2654-ad2d-48bf-ac2d-d17f00898d06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
uRun: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
uRun: [RESTART_STICKY_NOTES] C:\Windows\System32\StikyNot.exe
uRun: [SpybotSD TeaTimer] C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe
mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
mRun: [Dell DataSafe Online] "C:\Program Files (x86)\Dell DataSafe Online\DataSafeOnline.exe" /m
mRun: [PDVDDXSrv] "C:\Program Files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe"
mRun: [Dell Webcam Central] "C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe" /mode2
mRun: [Desktop Disc Tool] "c:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe"
mRun: [DellSupportCenter] "C:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
mRun: [avast] "C:\Program Files\AVAST Software\Avast\avastUI.exe" /nogui
StartupFolder: C:\Users\Angela\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\DELLDO~1.LNK - C:\Program Files\Dell\DellDock\DellDock.exe
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: Google Sidewiki... - C:\Program Files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_D183CA64F05FDD98.dll/cmsidewiki.html
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
DPF: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
Handler: cozi - {5356518D-FE9C-4E08-9C1F-1E872ECD367F} - c:\Program Files (x86)\Cozi Express\CoziProtocolHandler.dll
BHO-X64: avast! WebRep: {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} - C:\Program Files\AVAST Software\Avast\aswWebRepIE64.dll
BHO-X64: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
BHO-X64: Google Toolbar Notifier BHO: {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.6.6209.1142\swg64.dll
BHO-X64: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
TB-X64: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
TB-X64: avast! WebRep: {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} - C:\Program Files\AVAST Software\Avast\aswWebRepIE64.dll
TB-X64: {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No File
mRun-x64: [Apoint] C:\Program Files\DellTPad\Apoint.exe
mRun-x64: [SysTrayApp] C:\Program Files\IDT\WDM\sttray64.exe
mRun-x64: [IgfxTray] C:\Windows\system32\igfxtray.exe
mRun-x64: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
mRun-x64: [Persistence] C:\Windows\system32\igfxpers.exe
mRun-x64: [Broadcom Wireless Manager UI] C:\Program Files\Dell\Dell Wireless WLAN Card\WLTRAY.exe
mRun-x64: [IAAnotif] C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\iaanotif.exe
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\Angela\AppData\Roaming\Mozilla\Firefox\Profiles\4ezyhxyg.default\
FF - plugin: C:\PROGRA~2\MIF5BA~1\Office14\NPSPWRAP.DLL
FF - plugin: C:\Program Files (x86)\Google\Update\1.2.183.39\npGoogleOneClick8.dll
FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\4.0.60129.0\npctrlui.dll
FF - plugin: C:\Program Files (x86)\WildTangent Games\App\BrowserIntegration\Registered\0\NP_wtapp.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: C:\Users\Angela\AppData\Local\Yahoo!\BrowserPlus\2.9.8\Plugins\npybrowserplus_2.9.8.dll
.
============= SERVICES / DRIVERS ===============
.
R0 PxHlpa64;PxHlpa64;C:\Windows\System32\drivers\PxHlpa64.sys [2010-7-31 55280]
R1 aswSnx;aswSnx;C:\Windows\System32\drivers\aswSnx.sys [2011-4-7 505176]
R1 aswSP;aswSP;C:\Windows\System32\drivers\aswSP.sys [2011-4-7 280408]
R1 vwififlt;Virtual WiFi Filter Driver;C:\Windows\System32\drivers\vwififlt.sys [2009-7-13 59904]
R2 aswFsBlk;aswFsBlk;C:\Windows\System32\drivers\aswFsBlk.sys [2011-4-7 22360]
R2 aswMonFlt;aswMonFlt;C:\Windows\System32\drivers\aswMonFlt.sys [2011-4-7 64344]
R2 avast! Antivirus;avast! Antivirus;C:\Program Files\AVAST Software\Avast\AvastSvc.exe [2011-4-7 42184]
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
R2 DockLoginService;Dock Login Service;C:\Program Files\Dell\DellDock\DockLogin.exe [2009-6-9 155648]
R2 SBSDWSCService;SBSD Security Center Service;C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe [2011-4-7 1153368]
R2 SftService;SoftThinks Agent Service;C:\Program Files (x86)\Dell DataSafe Local Backup\SftService.exe [2010-7-31 705856]
R3 CtClsFlt;Creative Camera Class Upper Filter Driver;C:\Windows\System32\drivers\CtClsFlt.sys [2010-7-31 172704]
R3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;C:\Windows\System32\drivers\RtsUStor.sys [2010-6-25 215552]
R3 Sftfs;Sftfs;C:\Windows\System32\drivers\Sftfslh.sys [2010-4-24 721768]
R3 Sftplay;Sftplay;C:\Windows\System32\drivers\Sftplaylh.sys [2010-4-24 269672]
R3 Sftvol;Sftvol;C:\Windows\System32\drivers\Sftvollh.sys [2010-4-24 22376]
R3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;C:\Windows\System32\drivers\yk62x64.sys [2010-6-25 393728]
S2 AESTFilters;Andrea ST Filters Service;C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_7f58c91b65c73836\AESTSr64.exe [2010-6-25 89600]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 gupdate;Google Update Service (gupdate);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2010-10-4 136176]
S3 GamesAppService;GamesAppService;C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe [2010-10-12 206072]
S3 osppsvc;Office Software Protection Platform;C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE [2010-1-9 4925184]
S3 Sftredir;Sftredir;C:\Windows\System32\drivers\Sftredirlh.sys [2010-4-24 25960]
S3 vwifimp;Microsoft Virtual WiFi Miniport Service;C:\Windows\System32\drivers\vwifimp.sys [2009-7-13 17920]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2010-8-8 1255736]
S4 cvhsvc;Client Virtualization Handler;C:\Program Files (x86)\Common Files\microsoft shared\Virtualization Handler\CVHSVC.EXE [2010-2-28 821664]
S4 sftlist;Application Virtualization Client;"C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe" --> C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe [?]
S4 sftvsa;Application Virtualization Service Agent;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [2010-4-24 209768]
.
=============== Created Last 30 ================
.
2011-04-12 19:34:53 -------- d-----w- C:\Users\Angela\AppData\Local\Adobe
2011-04-11 21:15:55 -------- d-----w- C:\DataSafeOnline
2011-04-11 20:36:04 85048 ----a-w- C:\Windows\System32\drivers\CSCrySec.sys
2011-04-11 20:36:04 66104 ----a-w- C:\Windows\System32\drivers\CSVirtualDiskDrv.sys
2011-04-11 17:27:47 8424784 ----a-w- C:\PROGRA~3\Microsoft\Windows Defender\Definition Updates\Backup\mpengine.dll
2011-04-11 17:27:46 8424784 ----a-w- C:\PROGRA~3\Microsoft\Windows Defender\Definition Updates\{B64ECCCA-D150-4744-8D3B-4BA0F066804C}\mpengine.dll
2011-04-11 17:17:40 -------- d-----w- C:\Windows\System32\wbem\repository
2011-04-10 18:49:12 -------- d-----w- C:\Users\Angela\AppData\Roaming\Uniblue
2011-04-10 18:49:06 -------- dc----w- C:\PROGRA~3\{AB2D8F2E-F7AD-4446-A11A-50D846B2CF2A}
2011-04-10 18:49:05 -------- d-----w- C:\Program Files (x86)\Uniblue
2011-04-10 18:48:45 -------- d-----w- C:\Users\Angela\AppData\Local\PackageAware
2011-04-10 18:32:47 -------- d-----w- C:\PROGRA~3\Kaspersky Lab
2011-04-07 23:37:55 737072 ----a-w- C:\PROGRA~3\Microsoft\eHome\Packages\SportsV2\SportsTemplateCore-6\Microsoft.MediaCenter.Sports.UI.dll
2011-04-07 23:29:35 4277016 ----a-w- C:\PROGRA~3\Microsoft\eHome\Packages\MCEClientUX\UpdateableMarkup-6\markup.dll
2011-04-07 23:26:26 64344 ----a-w- C:\Windows\System32\drivers\aswMonFlt.sys
2011-04-07 23:26:26 505176 ----a-w- C:\Windows\System32\drivers\aswSnx.sys
2011-04-07 23:25:26 40648 ----a-w- C:\Windows\avastSS.scr
2011-04-07 23:25:23 -------- d-----w- C:\Program Files\AVAST Software
2011-04-07 23:25:23 -------- d-----w- C:\PROGRA~3\AVAST Software
2011-04-07 23:14:27 -------- d-----w- C:\Program Files (x86)\Spybot - Search & Destroy
2011-04-07 23:14:27 -------- d-----w- C:\PROGRA~3\Spybot - Search & Destroy
2011-04-07 22:40:42 -------- d-----w- C:\Users\Angela\AppData\Roaming\Malwarebytes
2011-04-07 22:40:35 38224 ----a-w- C:\Windows\SysWow64\drivers\mbamswissarmy.sys
2011-04-07 22:40:34 24152 ----a-w- C:\Windows\System32\drivers\mbam.sys
2011-04-07 22:40:34 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware
2011-04-07 22:40:34 -------- d-----w- C:\PROGRA~3\Malwarebytes
2011-04-07 22:33:26 -------- d-----w- C:\PROGRA~3\Citrix
2011-04-07 22:32:50 -------- d-----w- C:\Users\Angela\AppData\Local\Citrix
2011-04-05 20:42:25 -------- d-sh--w- C:\$RECYCLE.BIN
2011-04-05 20:40:46 270720 ------w- C:\Windows\System32\MpSigStub.exe
2011-04-05 20:31:15 98816 ----a-w- C:\Windows\sed.exe
2011-04-05 20:31:15 89088 ----a-w- C:\Windows\MBR.exe
2011-04-05 20:31:15 256512 ----a-w- C:\Windows\PEV.exe
2011-04-05 20:31:15 161792 ----a-w- C:\Windows\SWREG.exe
.
==================== Find3M ====================
.
2011-02-19 06:37:44 1135104 ----a-w- C:\Windows\System32\FntCache.dll
2011-02-19 06:37:10 1540608 ----a-w- C:\Windows\System32\DWrite.dll
2011-02-19 06:36:49 902656 ----a-w- C:\Windows\System32\d2d1.dll
2011-02-19 05:32:48 1074176 ----a-w- C:\Windows\SysWow64\DWrite.dll
2011-02-19 05:32:35 739840 ----a-w- C:\Windows\SysWow64\d2d1.dll
2011-01-26 06:53:10 982912 ----a-w- C:\Windows\System32\drivers\dxgkrnl.sys
2011-01-26 06:53:10 265088 ----a-w- C:\Windows\System32\drivers\dxgmms1.sys
2011-01-26 06:31:20 144384 ----a-w- C:\Windows\System32\cdd.dll
.
============= FINISH: 16:04:27.40 ===============


HERE IS ATTACHMENT

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_11-03-05.01)
.
Microsoft Windows 7 Home Premium
Boot Device: \Device\HarddiskVolume2
Install Date: 8/4/2010 9:10:27 PM
System Uptime: 4/12/2011 2:24:46 PM (2 hours ago)
.
Motherboard: Dell Inc. | | 0G848F
Processor: Pentium(R) Dual-Core CPU T4500 @ 2.30GHz | Microprocessor | 2300/200mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 283 GiB total, 243.806 GiB free.
D: is CDROM ()
.
==== Disabled Device Manager Items =============
.
Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318}
Description: Dell Wireless 1397 WLAN Mini-Card
Device ID: PCI\VEN_14E4&DEV_4315&SUBSYS_000C1028&REV_01\4&1B317842&0&00E1
Manufacturer: Broadcom
Name: Dell Wireless 1397 WLAN Mini-Card
PNP Device ID: PCI\VEN_14E4&DEV_4315&SUBSYS_000C1028&REV_01\4&1B317842&0&00E1
Service: BCM43XX
.
==== System Restore Points ===================
.
RP36: 3/9/2011 11:53:51 AM - Scheduled Checkpoint
RP37: 3/27/2011 5:34:43 PM - Scheduled Checkpoint
RP38: 3/29/2011 7:39:28 PM - Removed Windows Mobile Device Center Driver Update
RP39: 3/29/2011 7:40:05 PM - Removed Windows Mobile Device Center
RP40: 3/29/2011 7:45:28 PM - Removed Windows Mobile Device Center
RP41: 3/29/2011 7:46:06 PM - Removed Windows Mobile Device Center
RP42: 3/29/2011 7:47:42 PM - Removed Windows Mobile Device Center Driver Update
RP43: 3/29/2011 7:48:53 PM - Removed Microsoft Visual C++ 2008 ATL Update kb973924 - x64 9.0.30729.4148
RP44: 3/29/2011 7:49:45 PM - Removed Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053
RP45: 3/29/2011 10:35:45 PM - Windows Update
RP46: 3/30/2011 9:40:46 AM - Windows Update
RP47: 4/3/2011 5:13:50 PM - Removed Microsoft Sync Framework Services Native v1.0 (x86)
RP48: 4/5/2011 1:39:53 PM - Windows Update
RP49: 4/5/2011 1:40:29 PM - Windows Update
RP50: 4/6/2011 9:24:37 AM - Windows Update
RP51: 4/6/2011 9:58:10 AM - Windows Modules Installer
RP52: 4/6/2011 9:58:58 AM - Removed Security Update for CAPICOM (KB931906)
RP53: 4/7/2011 4:24:51 PM - avast! Free Antivirus Setup
RP54: 4/7/2011 10:53:12 PM - Windows Update
RP57: 4/11/2011 10:21:56 AM - Windows Update
RP58: 4/11/2011 10:27:33 AM - Windows Update
RP59: 4/11/2011 1:31:49 PM - Installed Kaspersky PURE.
.
==== Installed Programs ======================
.
Adobe Flash Player 10 ActiveX
Adobe Reader 9.1.2
avast! Free Antivirus
Banctec Service Agreement
Cisco EAP-FAST Module
Cisco LEAP Module
Cisco PEAP Module
Cozi
Dell DataSafe Local Backup
Dell DataSafe Local Backup - Support Software
Dell DataSafe Online
Dell Dock
Dell Getting Started Guide
Dell Support Center (Support Software)
Dell Webcam Central
Google Chrome
Google Toolbar for Internet Explorer
Google Update Helper
GoToAssist 8.0.0.514
Java Auto Updater
Java(TM) 6 Update 20
Junk Mail filter update
Live! Cam Avatar Creator
Malwarebytes' Anti-Malware
Microsoft Choice Guard
Microsoft Office 2010
Microsoft Office Click-to-Run 2010
Microsoft Office Starter 2010 - English
Microsoft Search Enhancement Pack
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Sync Framework Runtime Native v1.0 (x86)
Microsoft Sync Framework Services Native v1.0 (x86)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Mozilla Firefox 4.0 (x86 en-US)
MSVCRT
PowerDVD DX
Roxio Burn
Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)
Spybot - Search & Destroy
Update for Microsoft .NET Framework 4 Client Profile (KB2473228)
Update Installer for WildTangent Games App
WildTangent Games
WildTangent Games App (Dell Games)
Windows Live Call
Windows Live Communications Platform
Windows Live Essentials
Windows Live Mail
Windows Live Messenger
Windows Live Movie Maker
Windows Live Photo Gallery
Windows Live Sign-in Assistant
Windows Live Toolbar
Windows Live Upload Tool
Windows Live Writer
Yahoo! BrowserPlus 2.9.8
.
==== Event Viewer Messages From Past Week ========
.
40946911 aswSnx aswSP aswTdi CSVirtualDiskDrv discache kl1 KLIF spldr Wanarpv6
4/8/2011 9:40:55 AM, Error: Service Control Manager [7034] - The SeaPort service terminated unexpectedly. It has done this 1 time(s).
4/8/2011 9:40:21 AM, Error: Service Control Manager [7034] - The Andrea ST Filters Service service terminated unexpectedly. It has done this 1 time(s).
4/8/2011 7:13:34 PM, Error: Service Control Manager [7022] - The Windows Update service hung on starting.
4/8/2011 6:12:50 PM, Error: Service Control Manager [7031] - The Virtual Disk service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
4/8/2011 10:46:17 AM, Error: Service Control Manager [7034] - The SoftThinks Agent Service service terminated unexpectedly. It has done this 1 time(s).
4/7/2011 4:03:52 PM, Error: VDS Basic Provider [1] - Unexpected failure. Error code: D@01010004
4/7/2011 4:02:54 PM, Error: Microsoft-Windows-WLAN-AutoConfig [10003] - WLAN Extensibility Module has stopped unexpectedly. Module Path: C:\Windows\System32\bcmihvsrv64.dll
4/7/2011 2:53:47 PM, Error: Microsoft Antimalware [2001] -
4/6/2011 9:33:24 AM, Error: Service Control Manager [7031] - The Windows Search service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 30000 milliseconds: Restart the service.
4/5/2011 1:34:02 PM, Error: Service Control Manager [7030] - The PEVSystemStart service is marked as an interactive service. However, the system is configured to not allow interactive services. This service may not function properly.
4/12/2011 2:33:27 PM, Error: Service Control Manager [7034] - The SupportSoft Sprocket Service (DellSupportCenter) service terminated unexpectedly. It has done this 1 time(s).
4/12/2011 2:25:12 PM, Error: Service Control Manager [7001] - The Internet Connection Sharing (ICS) service depends on the Remote Access Connection Manager service which failed to start because of the following error: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.
4/12/2011 2:25:12 PM, Error: Service Control Manager [7001] - The Client Virtualization Handler service depends on the Application Virtualization Client service which failed to start because of the following error: The system cannot find the file specified.
4/12/2011 2:25:12 PM, Error: Service Control Manager [7000] - The Application Virtualization Client service failed to start due to the following error: The system cannot find the file specified.
4/12/2011 2:23:31 PM, Error: Service Control Manager [7031] - The Print Spooler service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
4/12/2011 2:19:48 PM, Error: Service Control Manager [7031] - The Microsoft .NET Framework NGEN v4.0.30319_X64 service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
4/12/2011 2:08:41 PM, Error: Service Control Manager [7034] - The Windows Media Player Network Sharing Service service terminated unexpectedly. It has done this 3 time(s).
4/12/2011 12:30:17 PM, Error: Service Control Manager [7034] - The Dell Wireless WLAN Tray Service service terminated unexpectedly. It has done this 1 time(s).
4/12/2011 12:22:30 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the DNS Client service to connect.
4/12/2011 12:22:30 PM, Error: Service Control Manager [7001] - The Telephony service depends on the Remote Procedure Call (RPC) service which failed to start because of the following error: The dependency service or group failed to start.
4/12/2011 12:22:30 PM, Error: Service Control Manager [7001] - The Remote Procedure Call (RPC) service depends on the RPC Endpoint Mapper service which failed to start because of the following error: The service has not been started.
4/12/2011 12:22:30 PM, Error: Service Control Manager [7000] - The DNS Client service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
4/12/2011 12:22:24 PM, Error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the RPC Endpoint Mapper service, but this action failed with the following error: An instance of the service is already running.
4/12/2011 12:21:30 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Workstation service to connect.
4/12/2011 12:21:30 PM, Error: Service Control Manager [7001] - The Cryptographic Services service depends on the Remote Procedure Call (RPC) service which failed to start because of the following error: The dependency service or group failed to start.
4/12/2011 12:21:30 PM, Error: Service Control Manager [7000] - The Workstation service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
4/12/2011 12:20:30 PM, Error: Service Control Manager [7031] - The Workstation service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
4/12/2011 12:20:30 PM, Error: Service Control Manager [7031] - The Telephony service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
4/12/2011 12:20:30 PM, Error: Service Control Manager [7031] - The Network Location Awareness service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 100 milliseconds: Restart the service.
4/12/2011 12:20:30 PM, Error: Service Control Manager [7031] - The DNS Client service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
4/12/2011 12:20:30 PM, Error: Service Control Manager [7031] - The Cryptographic Services service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
4/12/2011 12:20:30 PM, Error: Service Control Manager [7001] - The Remote Procedure Call (RPC) service depends on the RPC Endpoint Mapper service which failed to start because of the following error: The service has returned a service-specific error code.
4/12/2011 12:20:30 PM, Error: Service Control Manager [7001] - The Network Location Awareness service depends on the Remote Procedure Call (RPC) service which failed to start because of the following error: The dependency service or group failed to start.
4/12/2011 12:20:24 PM, Error: Service Control Manager [7031] - The RPC Endpoint Mapper service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
4/12/2011 12:20:24 PM, Error: Service Control Manager [7031] - The Remote Procedure Call (RPC) service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Reboot the machine.
4/12/2011 12:13:28 PM, Error: Service Control Manager [7034] - The Application Virtualization Client service terminated unexpectedly. It has done this 1 time(s).
4/12/2011 1:58:01 PM, Error: Service Control Manager [7031] - The Windows Media Player Network Sharing Service service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 30000 milliseconds: Restart the service.
4/12/2011 1:55:49 PM, Error: Service Control Manager [7031] - The Windows Media Player Network Sharing Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 30000 milliseconds: Restart the service.
4/12/2011 1:55:02 PM, Error: Service Control Manager [7034] - The Application Virtualization Service Agent service terminated unexpectedly. It has done this 1 time(s).
4/11/2011 9:53:22 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service BITS with arguments "" in order to run the server: {4991D34B-80A1-4291-83B6-3328366B9097}
4/11/2011 9:51:17 AM, Error: Service Control Manager [7000] - The InfoWatch Encrypt Sector Library driver service failed to start due to the following error: The system cannot find the file specified.
4/11/2011 9:50:22 AM, Error: Service Control Manager [7001] - The Computer Browser service depends on the Server service which failed to start because of the following error: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.
4/11/2011 9:27:10 AM, Error: Microsoft-Windows-DistributedCOM [10016] - The machine-default permission settings do not grant Local Activation permission for the COM Server application with CLSID {9BA05972-F6A8-11CF-A442-00A0C90A8F39} and APPID {9BA05972-F6A8-11CF-A442-00A0C90A8F39} to the user Angela-PC\Angela SID (S-1-5-21-1119193807-2503500622-1947233183-1000) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool.
4/11/2011 8:58:40 PM, Error: Service Control Manager [7034] - The Client Virtualization Handler service terminated unexpectedly. It has done this 1 time(s).
4/11/2011 8:33:16 PM, Error: Service Control Manager [7038] - The WdiServiceHost service was unable to log on as NT AUTHORITY\LocalService with the currently configured password due to the following error: The security account manager (SAM) or local security authority (LSA) server was in the wrong state to perform the security operation. To ensure that the service is configured properly, use the Services snap-in in Microsoft Management Console (MMC).
4/11/2011 8:33:16 PM, Error: Service Control Manager [7000] - The Diagnostic Service Host service failed to start due to the following error: The service did not start due to a logon failure.
4/11/2011 6:29:43 PM, Error: Service Control Manager [7038] - The WdiServiceHost service was unable to log on as NT AUTHORITY\LocalService with the currently configured password due to the following error: The request is not supported. To ensure that the service is configured properly, use the Services snap-in in Microsoft Management Console (MMC).
4/11/2011 6:29:43 PM, Error: Service Control Manager [7038] - The vds service was unable to log on as NT AUTHORITY\SYSTEM with the currently configured password due to the following error: The request is not supported. To ensure that the service is configured properly, use the Services snap-in in Microsoft Management Console (MMC).
4/11/2011 6:29:43 PM, Error: Service Control Manager [7038] - The netprofm service was unable to log on as NT AUTHORITY\LocalService with the currently configured password due to the following error: The security account manager (SAM) or local security authority (LSA) server was in the wrong state to perform the security operation. To ensure that the service is configured properly, use the Services snap-in in Microsoft Management Console (MMC).
4/11/2011 6:29:43 PM, Error: Service Control Manager [7000] - The Virtual Disk service failed to start due to the following error: The service did not start due to a logon failure.
4/11/2011 6:29:43 PM, Error: Service Control Manager [7000] - The Network List Service service failed to start due to the following error: The service did not start due to a logon failure.
4/11/2011 6:29:43 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1069" attempting to start the service vds with arguments "" in order to run the server: {7D1933CB-86F6-4A98-8628-01BE94C9A575}
4/11/2011 6:29:43 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1069" attempting to start the service netprofm with arguments "" in order to run the server: {A47979D2-C419-11D9-A5B4-001185AD2B89}
4/11/2011 6:23:20 PM, Error: Service Control Manager [7038] - The vds service was unable to log on as NT AUTHORITY\SYSTEM with the currently configured password due to the following error: The security account manager (SAM) or local security authority (LSA) server was in the wrong state to perform the security operation. To ensure that the service is configured properly, use the Services snap-in in Microsoft Management Console (MMC).
4/11/2011 6:22:21 PM, Error: Service Control Manager [7038] - The netprofm service was unable to log on as NT AUTHORITY\LocalService with the currently configured password due to the following error: The request is not supported. To ensure that the service is configured properly, use the Services snap-in in Microsoft Management Console (MMC).
4/11/2011 4:27:37 PM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: aswSnx aswSP aswTdi CSVirtualDiskDrv discache kl1 KLIF spldr Wanarpv6
4/11/2011 4:27:37 PM, Error: Service Control Manager [7001] - The Computer Browser service depends on the Server service which failed to start because of the following error: The dependency service or group failed to start.
4/11/2011 4:27:33 PM, Error: Service Control Manager [7001] - The Client Virtualization Handler service depends on the Application Virtualization Client service which failed to start because of the following error: The dependency service or group failed to start.
4/11/2011 4:18:25 PM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AFD aswRdr aswSnx aswSP aswTdi CSVirtualDiskDrv DfsC discache kl1 KLIF KLIM6 NetBIOS NetBT nsiproxy Psched rdbss spldr tdx vwififlt Wanarpv6 WfpLwf
4/11/2011 4:18:25 PM, Error: Service Control Manager [7001] - The Workstation service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
4/11/2011 4:18:25 PM, Error: Service Control Manager [7001] - The TCP/IP NetBIOS Helper service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning.
4/11/2011 4:18:25 PM, Error: Service Control Manager [7001] - The SMB MiniRedirector Wrapper and Engine service depends on the Redirected Buffering Sub Sysytem service which failed to start because of the following error: A device attached to the system is not functioning.
4/11/2011 4:18:25 PM, Error: Service Control Manager [7001] - The SMB 2.0 MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start.
4/11/2011 4:18:25 PM, Error: Service Control Manager [7001] - The SMB 1.x MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start.
4/11/2011 4:18:25 PM, Error: Service Control Manager [7001] - The Network Store Interface Service service depends on the NSI proxy service driver. service which failed to start because of the following error: A device attached to the system is not functioning.
4/11/2011 4:18:25 PM, Error: Service Control Manager [7001] - The Network Location Awareness service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
4/11/2011 4:18:25 PM, Error: Service Control Manager [7001] - The Network Connections service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
4/11/2011 4:18:25 PM, Error: Service Control Manager [7001] - The IP Helper service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
4/11/2011 4:18:25 PM, Error: Service Control Manager [7001] - The DNS Client service depends on the NetIO Legacy TDI Support Driver service which failed to start because of the following error: A device attached to the system is not functioning.
4/11/2011 4:18:25 PM, Error: Service Control Manager [7001] - The DHCP Client service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning.
4/11/2011 2:23:35 PM, Error: Service Control Manager [7000] - The Diagnostic System Host service failed to start due to the following error: A system shutdown is in progress.
4/11/2011 2:18:41 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1115" attempting to start the service netprofm with arguments "" in order to run the server: {A47979D2-C419-11D9-A5B4-001185AD2B89}
4/11/2011 2:17:16 PM, Error: Service Control Manager [7038] - The PolicyAgent service was unable to log on as NT Authority\NetworkService with the currently configured password due to the following error: The request is not supported. To ensure that the service is configured properly, use the Services snap-in in Microsoft Management Console (MMC).
4/11/2011 2:17:16 PM, Error: Service Control Manager [7023] - The Computer Browser service terminated with the following error: A system shutdown is in progress.
4/11/2011 2:17:16 PM, Error: Service Control Manager [7000] - The IPsec Policy Agent service failed to start due to the following error: The service did not start due to a logon failure.
4/11/2011 2:17:16 PM, Error: BROWSER [8017] - The browser has failed to start because the dependent service LanmanWorkstation had invalid service status 4294967295. Status Meaning 1 Service Stopped 2 Start Pending 3 Stop Pending 4 Running 5 Continue Pending 6 Pause Pending 7 Paused
4/11/2011 2:14:30 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the AVP service.
4/11/2011 2:14:21 PM, Error: Service Control Manager [7038] - The UxSms service was unable to log on as NT AUTHORITY\SYSTEM with the currently configured password due to the following error: The request is not supported. To ensure that the service is configured properly, use the Services snap-in in Microsoft Management Console (MMC).
4/11/2011 2:14:21 PM, Error: Service Control Manager [7001] - The WLAN AutoConfig service depends on the Remote Procedure Call (RPC) service which failed to start because of the following error: The dependency service or group failed to start.
4/11/2011 2:14:21 PM, Error: Service Control Manager [7001] - The Windows Driver Foundation - User-mode Driver Framework service depends on the Plug and Play service which failed to start because of the following error: A system shutdown is in progress.
4/11/2011 2:14:21 PM, Error: Service Control Manager [7001] - The Extensible Authentication Protocol service depends on the Remote Procedure Call (RPC) service which failed to start because of the following error: The dependency service or group failed to start.
4/11/2011 2:14:21 PM, Error: Service Control Manager [7001] - The Distributed Link Tracking Client service depends on the Remote Procedure Call (RPC) service which failed to start because of the following error: The dependency service or group failed to start.
4/11/2011 2:14:21 PM, Error: Service Control Manager [7000] - The Plug and Play service failed to start due to the following error: A system shutdown is in progress.
4/11/2011 2:14:21 PM, Error: Service Control Manager [7000] - The Desktop Window Manager Session Manager service failed to start due to the following error: The service did not start due to a logon failure.
4/11/2011 2:13:21 PM, Error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Windows Audio Endpoint Builder service, but this action failed with the following error: Circular service dependency was specified.
4/11/2011 2:13:21 PM, Error: Service Control Manager [7023] - The Plug and Play service terminated with the following error: The RPC server is too busy to complete this operation.
4/11/2011 2:13:21 PM, Error: Service Control Manager [7019] - The Windows Audio Endpoint Builder service depends on a service in a group which starts later. Change the order in the service dependency tree to ensure that all services required to start this service are starting before this service is started.
4/11/2011 2:13:21 PM, Error: Service Control Manager [7017] - Detected circular dependencies demand starting Windows Audio Endpoint Builder. Check the service dependency tree.
4/11/2011 2:13:21 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the HomeGroup Listener service to connect.
4/11/2011 2:13:21 PM, Error: Service Control Manager [7001] - The Program Compatibility Assistant Service service depends on the Remote Procedure Call (RPC) service which failed to start because of the following error: The dependency service or group failed to start.
4/11/2011 2:13:21 PM, Error: Service Control Manager [7000] - The HomeGroup Listener service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
4/11/2011 2:12:42 PM, Error: Service Control Manager [7001] - The Print Spooler service depends on the Remote Procedure Call (RPC) service which failed to start because of the following error: The dependency service or group failed to start.
4/11/2011 2:12:21 PM, Error: Service Control Manager [7031] - The WLAN AutoConfig service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
4/11/2011 2:12:21 PM, Error: Service Control Manager [7031] - The Windows Driver Foundation - User-mode Driver Framework service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
4/11/2011 2:12:21 PM, Error: Service Control Manager [7031] - The Windows Audio Endpoint Builder service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
4/11/2011 2:12:21 PM, Error: Service Control Manager [7031] - The Superfetch service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
4/11/2011 2:12:21 PM, Error: Service Control Manager [7031] - The Program Compatibility Assistant Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
4/11/2011 2:12:21 PM, Error: Service Control Manager [7031] - The Network Connections service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 100 milliseconds: Restart the service.
4/11/2011 2:12:21 PM, Error: Service Control Manager [7031] - The HomeGroup Listener service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
4/11/2011 2:12:21 PM, Error: Service Control Manager [7031] - The Distributed Link Tracking Client service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
4/11/2011 2:12:21 PM, Error: Service Control Manager [7031] - The Desktop Window Manager Session Manager service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
4/11/2011 2:12:21 PM, Error: Service Control Manager [7001] - The Network Connections service depends on the Remote Procedure Call (RPC) service which failed to start because of the following error: The dependency service or group failed to start.
4/11/2011 2:12:16 PM, Error: Service Control Manager [7031] - The Power service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Reboot the machine.
4/11/2011 2:12:16 PM, Error: Service Control Manager [7031] - The Plug and Play service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Reboot the machine.
4/11/2011 2:12:16 PM, Error: Service Control Manager [7031] - The DCOM Server Process Launcher service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Reboot the machine.
4/11/2011 2:11:49 PM, Error: Service Control Manager [7034] - The Windows Backup service terminated unexpectedly. It has done this 1 time(s).
4/11/2011 2:11:42 PM, Error: Service Control Manager [7031] - The Print Spooler service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
4/11/2011 2:10:55 PM, Error: Service Control Manager [7031] - The IPsec Policy Agent service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 300000 milliseconds: Restart the service.
4/11/2011 2:10:46 PM, Error: Service Control Manager [7034] - The RPC Endpoint Mapper service terminated unexpectedly. It has done this 4 time(s).
4/11/2011 2:10:38 PM, Error: Service Control Manager [7016] - The IPsec Policy Agent service has reported an invalid current state 0.
4/11/2011 2:09:57 PM, Error: Service Control Manager [7034] - The RPC Endpoint Mapper service terminated unexpectedly. It has done this 3 time(s).
4/11/2011 2:09:48 PM, Error: Service Control Manager [7034] - The Office Software Protection Platform service terminated unexpectedly. It has done this 1 time(s).
4/11/2011 2:09:41 PM, Error: Service Control Manager [7023] - The Windows Media Player Network Sharing Service service terminated with the following error: The interface is unknown.
4/11/2011 2:09:41 PM, Error: Microsoft-Windows-WMPNSS-Service [14317] - Service 'WMPNetworkSvc' was not initialized because CoInitializeSecurity encountered error 1717. Restart your computer, and then try to restart the service.
4/11/2011 2:09:17 PM, Error: Service Control Manager [7031] - The RPC Endpoint Mapper service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 300000 milliseconds: Restart the service.
4/11/2011 2:08:37 PM, Error: Service Control Manager [7031] - The IPsec Policy Agent service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
4/11/2011 10:18:13 AM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the SBSD Security Center Service service to connect.
4/11/2011 10:18:13 AM, Error: Service Control Manager [7000] - The SBSD Security Center Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
4/11/2011 10:09:07 AM, Error: Service Control Manager [7001] - The Background Intelligent Transfer Service service depends on the COM+ Event System service which failed to start because of the following error: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.
4/11/2011 10:08:12 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service wuauserv with arguments "" in order to run the server: {E60687F7-01A1-40AA-86AC-DB1CBF673334}
4/11/2011 10:07:35 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}
4/11/2011 10:07:35 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
4/11/2011 10:07:26 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}
4/11/2011 10:07:07 AM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load:
4/11/2011 10:07:06 AM, Error: Service Control Manager [7001] - The System Event Notification Service service depends on the COM+ Event System service which failed to start because of the following error: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.
4/11/2011 10:05:58 AM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Multimedia Class Scheduler service to connect.
4/11/2011 10:05:58 AM, Error: Service Control Manager [7000] - The Multimedia Class Scheduler service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
4/11/2011 10:05:31 AM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Application Experience service to connect.
4/11/2011 10:05:31 AM, Error: Service Control Manager [7000] - The Application Experience service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
4/11/2011 10:03:43 AM, Error: Service Control Manager [7001] - The User Profile Service service depends on the Remote Procedure Call (RPC) service which failed to start because of the following error: The dependency service or group failed to start.
4/11/2011 10:03:43 AM, Error: Service Control Manager [7001] - The Group Policy Client service depends on the Remote Procedure Call (RPC) service which failed to start because of the following error: The dependency service or group failed to start.
4/11/2011 10:02:43 AM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Themes service to connect.
4/11/2011 10:02:43 AM, Error: Service Control Manager [7001] - The Windows Update service depends on the Remote Procedure Call (RPC) service which failed to start because of the following error: The dependency service or group failed to start.
4/11/2011 10:02:43 AM, Error: Service Control Manager [7001] - The Task Scheduler service depends on the Remote Procedure Call (RPC) service which failed to start because of the following error: The dependency service or group failed to start.
4/11/2011 10:02:43 AM, Error: Service Control Manager [7000] - The Themes service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
4/11/2011 10:01:43 AM, Error: Service Control Manager [7034] - The Application Information service terminated unexpectedly. It has done this 1 time(s).
4/11/2011 10:01:43 AM, Error: Service Control Manager [7031] - The Windows Update service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
4/11/2011 10:01:43 AM, Error: Service Control Manager [7031] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
4/11/2011 10:01:43 AM, Error: Service Control Manager [7031] - The User Profile Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
4/11/2011 10:01:43 AM, Error: Service Control Manager [7031] - The Themes service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
4/11/2011 10:01:43 AM, Error: Service Control Manager [7031] - The Task Scheduler service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
4/11/2011 10:01:43 AM, Error: Service Control Manager [7031] - The Shell Hardware Detection service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
4/11/2011 10:01:43 AM, Error: Service Control Manager [7031] - The Multimedia Class Scheduler service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
4/11/2011 10:01:43 AM, Error: Service Control Manager [7031] - The Group Policy Client service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
4/11/2011 10:01:43 AM, Error: Service Control Manager [7031] - The Application Experience service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
4/10/2011 10:23:16 AM, Error: Service Control Manager [7034] - The Audio Service service terminated unexpectedly. It has done this 1 time(s).
.
==== End Of File ===========================
Arizzona
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Re: Malware, Spyware, ??? HELP!!! HERE IS MY LOG...

Unread postby Gary R » April 15th, 2011, 1:37 am

Looking over your log, back soon.
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Re: Malware, Spyware, ??? HELP!!! HERE IS MY LOG...

Unread postby Gary R » April 15th, 2011, 2:10 am

Please note that all instructions given are customised for this computer only, the tools used may cause damage if used on a computer with different infections.

If you think you have similar problems, please post a log in the HJT forum and wait for help.


Unless informed of in advance, failure to post replies within 3 days will result in this thread being closed.


Hi Arizzona

I'm Gary R, I'll be glad to help you with your computer problems.

Before we start: Please be aware that removing Malware is a potentially hazardous undertaking. I will take care not to knowingly suggest courses of action that might damage your computer. However it is impossible for me to foresee all interactions that may happen between the software on your computer and those we'll use to clear you of infection, and I cannot guarantee the safety of your system. It is possible that we might encounter situations where the only recourse is to re-format and re-install your operating system, or to necessitate you taking your computer to a repair shop.

Because of this, I advise you to backup any personal files and folders before you start.

I'd also recommend that you create a System Restore Point that we can restore to if necessary.

  • Click Start, and type Create a restore point into the Search programs and files box.
  • Now click on the Create a restore point icon at the top of the find list.
  • This will open a System Properties box, with the System Protection tab open ...
    • Click on the Create button in the lower part of the window.
    • Type Pre Malware Cleanup into the description box, then click Create.
    • Windows will now create a Restore Point and notify you when finished.
    • Exit any open windows.

Please observe these rules while we work:
  • Perform all actions in the order given.
  • If you don't know, stop and ask! Don't keep going on.
  • Please reply to this thread. Do not start a new topic.
  • Stick with it till you're given the all clear.
  • Remember, absence of symptoms does not mean the infection is all gone.
  • Don't attempt to install any new software (other than those I ask you to) until we've got your computer clean.
  • Don't attempt to clean your computer with any tools other than the ones I ask you to use during the cleanup process. If your defensive programmes warn you about any of those tools, be assured that they are not infected, and are safe to use.
If you can do these things, everything should go smoothly.
  • As you're using Vista or Windows7, it will be necessary to right click all tools we use and select ----> Run as Administrator

It may be helpful to you to print out or take a copy of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.


There's no apparent signs of Malware in the logs you've provided, however there is a very large number of System Event failures showing, which are probably an indication of hardware problems.

However, because you are running the 64 bit version of Windows 7, some of the functions of DDS do not run, so I'd like to run some further checks before we eliminate Malware as the source of your problems.

Download OTL by OldTimer to your Desktop.

Alternative Download

If you already have a copy of OTL delete it and use this version.

  • Double click OTL.exe to launch the programme.
  • Check the following.
    • Scan all users.
    • Standard Output.
    • Lop check.
    • Purity check.
  • Under Extra Registry section, select Use SafeList
  • Click the Run Scan button and wait for the scan to finish (usually about 10-15 mins).
  • When finished it will produce two logs.
    • OTL.txt (open on your desktop).
    • Extras.txt (minimised in your taskbar)
  • Please post me both logs.

Next

Download TDSSKiller.zip and extract it to your Desktop.
  • Double click on TDSSKiller.exe to launch it.
    • If using Vista or Windows7, when prompted by UAC allow the prompt.
  • Click on Start Scan
  • The scan will run.
  • When the scan has finished, if it finds anything please click on the drop down arrow next to Cure and select Skip
  • Now click on Report to open the log file created by TDSSKiller in your root directory C:\
  • Post the contents in your next reply please.
  • DO NOT TRY TO FIX ANYTHING AT THIS POINT

Next

Your DDS log shows that your computer created a System Restore point when Kaspersky Pure was installed on your computer, yet I see no sign of it in your installed programs list. Have you in fact installed this program and/or have you recently removed it ?

Which version of Avast do you have on your computer, and where did you download it from? Did you install it before or after your problems started ?

Summary of the logs I need from you in your next post:
  • OTL.txt
  • Extras.txt
  • TDSSKiller log
  • Answer to my question about Kaspersky.
  • Which version of Avast did you install and where did you download it from ?


Please post each log separately to prevent it being cut off by the forum post size limiter. Check each after you've posted it to make sure it's all present, if any log is cut off you'll have to post it in sections.
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Re: Malware, Spyware, ??? HELP!!! HERE IS MY LOG...

Unread postby Gary R » April 18th, 2011, 4:02 am

Due to lack of response, this topic is now closed.

If you still require help, please open a new thread in the Infected? Virus, malware, adware, ransomware, oh my! forum, include a fresh FRST log, and wait for a new helper.
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