Welcome to MalwareRemoval.com,
What if we told you that you could get malware removal help from experts, and that it was 100% free? MalwareRemoval.com provides free support for people with infected computers. Our help, and the tools we use are always 100% free. No hidden catch. We simply enjoy helping others. You enjoy a clean, safe computer.

Malware Removal Instructions

Issues

MalwareRemoval.com provides free support for people with infected computers. Using plain language that anyone can understand, our community of volunteer experts will walk you through each step.

Issues

Unread postby estherangel » April 8th, 2011, 10:56 am

Hi, thank you so much for your time.

I'm thinking of reformating my computer because it is not functioning properly after being attacked. It started off with redirecting every page I clicked on from google. Then everything started slowing down, and it wouldn't let me download certain things, like Malware antibytes removal, but I managed to put it on a USB from my other computer and changed the name, and ran it. But it didn't feel like it solved anything. My whole windows XP theme is gone, it just suddenly changed to the classic style toolbars out of no where.
Any help would be appreciated. Thank you kindly. Here are my logs:

.
DDS (Ver_11-03-05.01) - NTFSx86
Run by Kam at 8:47:43.71 on Fri 04/08/2011
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2046.1157 [GMT -6:00]
.
AV: Norton AntiVirus *Enabled/Updated* {E10A9785-9598-4754-B552-92431C1C35F8}
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Common Files\Research In Motion\Auto Update\RIMAutoUpdate.exe
C:\Program Files\Microsoft IntelliType Pro\itype.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
svchost.exe
C:\Program Files\McAfee Security Scan\2.0.181\SSScheduler.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Norton AntiVirus\Engine\18.5.0.125\ccSvcHst.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Skype\Plugin Manager\skypePM.exe
C:\Program Files\Norton AntiVirus\Engine\18.5.0.125\ccSvcHst.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Skype\Toolbars\Shared\SkypeNames2.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\WINDOWS\system32\svchost.exe -k netsvcs
C:\Documents and Settings\Kam\Desktop\dds.scr
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.msn.ca/
uSearch Page = hxxp://www.google.com
uSearch Bar = hxxp://www.google.com/ie
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uInternet Settings,ProxyOverride = *.local
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mWinlogon: Userinit=c:\windows\system32\userinit.exe
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg9\avgssie.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton antivirus\engine\18.5.0.125\ips\IPSBHO.DLL
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Skype add-on for Internet Explorer: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.6.5805.1910\swg.dll
BHO: {B69F34DD-F0F9-42DC-9EDD-957187DA688D} - No File
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: {A057A204-BACC-4D26-9990-79A187E2698E} - No File
TB: {0B53EAC3-8D69-4B9E-9B19-A37C9A5676A7} - No File
TB: {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [Skype] "c:\program files\skype\\phone\Skype.exe" /nosplash /minimized
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [<NO NAME>]
mRun: [BlackBerryAutoUpdate] c:\program files\common files\research in motion\auto update\RIMAutoUpdate.exe /background
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [itype] "c:\program files\microsoft intellitype pro\itype.exe"
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\mcafee~1.lnk - c:\program files\mcafee security scan\2.0.181\SSScheduler.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_950DF09FAB501E03.dll/cmsidewiki.html
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {08B0E5C0-4FCB-11CF-AAA5-00401C608501}
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
DPF: {05D44720-58E3-49E6-BDF6-D00330E511D3} - hxxp://zone.msn.com/binFrameWork/v10/St ... b55579.cab
DPF: {3BB54395-5982-4788-8AF4-B5388FFDD0D8} - hxxp://zone.msn.com/BinFrameWork/v10/ZB ... b55579.cab
DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} - hxxp://gfx1.hotmail.com/mail/w2/pr02/re ... NPUpld.cab
DPF: {5736C456-EA94-4AAC-BB08-917ABDD035B3} - hxxp://zone.msn.com/binframework/v10/ZP ... b55579.cab
DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - hxxp://upload.facebook.com/controls/200 ... ader55.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/products/plugin/1.4 ... s-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/fl ... rashim.cab
DPF: {A4110378-789B-455F-AE86-3A1BFC402853} - hxxp://zone.msn.com/bingame/zpagames/zp ... b55579.cab
DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} - hxxp://cdn2.zone.msn.com/binFramework/v ... b56649.cab
DPF: {CAFEEFAC-0014-0001-0001-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/1.4 ... s-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/s ... wflash.cab
DPF: {DA2AA6CF-5C7A-4B71-BC3B-C771BB369937} - hxxp://zone.msn.com/binframework/v10/St ... b55579.cab
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\docume~1\kam\applic~1\mozilla\firefox\profiles\50emeqp9.default\
FF - prefs.js: browser.startup.homepage - hxxp://en-US.start3.mozilla.com/firefox ... S:official
FF - component: c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nav_18.1.0.37\ipsffplgn\components\IPSFFPl.dll
FF - component: c:\program files\mozilla firefox\extensions\{ab2ce124-6272-4b12-94a9-7303c7397bd1}\components\SkypeFfComponent.dll
FF - plugin: c:\program files\common files\research in motion\bbwebsllauncher\NPWebSLLauncher.dll
FF - plugin: c:\program files\google\update\1.2.183.39\npGoogleOneClick8.dll
FF - plugin: c:\program files\java\j2re1.4.1_01\bin\NPJPI141_01.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Skype extension for Firefox: {AB2CE124-6272-4b12-94A9-7303C7397BD1} - c:\program files\mozilla firefox\extensions\{AB2CE124-6272-4b12-94A9-7303C7397BD1}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\DotNetAssistantExtension
FF - Ext: Norton IPS: {BBDA0591-3099-440a-AA10-41764D9DB4DB} - c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nav_18.1.0.37\IPSFFPlgn
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}
.
---- FIREFOX POLICIES ----
FF - user.js: network.cookie.cookieBehavior - 0
FF - user.js: privacy.clearOnShutdown.cookies - false
FF - user.js: security.warn_viewing_mixed - false
FF - user.js: security.warn_viewing_mixed.show_once - false
FF - user.js: security.warn_submit_insecure - false
FF - user.js: security.warn_submit_insecure.show_once - false
.
============= SERVICES / DRIVERS ===============
.
R0 d347bus;d347bus;c:\windows\system32\drivers\d347bus.sys [2007-5-30 155136]
R0 d347prt;d347prt;c:\windows\system32\drivers\d347prt.sys [2007-5-30 5248]
R0 SymDS;Symantec Data Store;c:\windows\system32\drivers\nav\1205000.07d\symds.sys [2011-1-6 340016]
R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\nav\1205000.07d\symefa.sys [2011-1-6 652336]
R1 BHDrvx86;BHDrvx86;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nav_18.1.0.37\definitions\bashdefs\20110309.001\BHDrvx86.sys [2011-3-11 800376]
R1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\nav\1205000.07d\ironx86.sys [2011-1-6 136312]
R2 NAV;Norton AntiVirus;c:\program files\norton antivirus\engine\18.5.0.125\ccsvchst.exe [2011-1-6 130000]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2010-12-1 102448]
R3 IDSxpx86;IDSxpx86;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nav_18.1.0.37\definitions\ipsdefs\20110407.001\IDSXpx86.sys [2011-4-7 341944]
R3 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\mbamswissarmy.sys [2010-11-8 38224]
R3 NAVENG;NAVENG;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nav_18.1.0.37\definitions\virusdefs\20110407.018\NAVENG.SYS [2011-4-7 86136]
R3 NAVEX15;NAVEX15;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nav_18.1.0.37\definitions\virusdefs\20110407.018\NAVEX15.SYS [2011-4-7 1393144]
S1 SafeBoxKrnl;SafeBoxKrnl;\??\c:\windows\system32\drivers\safeboxkrnl.sys --> c:\windows\system32\drivers\safeboxkrnl.sys [?]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-5-16 135664]
S3 Lavasoft Kernexplorer;Lavasoft helper driver;\??\c:\program files\lavasoft\ad-aware\kernexplorer.sys --> c:\program files\lavasoft\ad-aware\KernExplorer.sys [?]
.
=============== Created Last 30 ================
.
.
==================== Find3M ====================
.
.
=================== ROOTKIT ====================
.
Stealth MBR rootkit/Mebroot/Sinowal/TDL4 detector 0.4.2 by Gmer, http://www.gmer.net
Windows 5.1.2600 Disk: ST3250620AS rev.3.AAK -> Harddisk0\DR0 -> \Device\Ide\IdePort2 P2T0L0-e
.
device: opened successfully
user: MBR read successfully
.
Disk trace:
called modules: ntkrnlpa.exe CLASSPNP.SYS disk.sys ACPI.sys hal.dll >>UNKNOWN [0x8A504EC5]<<
_asm { PUSH EBP; MOV EBP, ESP; SUB ESP, 0x1c; PUSH EBX; PUSH ESI; MOV DWORD [EBP-0x4], 0x85969872; SUB DWORD [EBP-0x4], 0x8596912e; PUSH EDI; CALL 0xffffffffffffdf33; }
1 ntkrnlpa!IofCallDriver[0x804EF1A6] -> \Device\Harddisk0\DR0[0x8A582AB8]
3 CLASSPNP[0xBA108FD7] -> ntkrnlpa!IofCallDriver[0x804EF1A6] -> \Device\00000076[0x8A5EB178]
5 ACPI[0xB9F59620] -> ntkrnlpa!IofCallDriver[0x804EF1A6] -> [0x8A584940]
[0x8A2ECD30] -> IRP_MJ_CREATE -> 0x8A504EC5
kernel: MBR read successfully
_asm { XOR AX, AX; MOV SS, AX; MOV SP, 0x7c00; STI ; PUSH AX; POP ES; PUSH AX; POP DS; CLD ; MOV SI, 0x7c1b; MOV DI, 0x61b; PUSH AX; PUSH DI; MOV CX, 0x1e5; REP MOVSB ; RETF ; MOV BP, 0x7be; MOV CL, 0x4; CMP [BP+0x0], CH; JL 0x2e; JNZ 0x3a; }
detected disk devices:
\Device\Ide\IdeDeviceP2T0L0-e -> \??\IDE#DiskST3250620AS_____________________________3.AAK___#5&196fd557&0&0.0.0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b} device not found
detected hooks:
\Driver\atapi DriverStartIo -> 0x8A504AEA
\Driver\atapi -> 0x8a150178
user & kernel MBR OK
sectors 488397166 (+255): user != kernel
Warning: possible TDL3 rootkit infection !
.
============= FINISH: 8:49:54.26 ===============





.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_11-03-05.01)
.
Microsoft Windows XP Professional
Boot Device: \Device\HarddiskVolume1
Install Date: 5/29/2007 10:52:20 PM
System Uptime: 4/8/2011 8:31:15 AM (0 hours ago)
.
Motherboard: ASUSTeK Computer INC. | | P5N-E SLI
Processor: Intel(R) Core(TM)2 CPU 4400 @ 2.00GHz | Socket 775 | 2000/200mhz
.
==== Disk Partitions =========================
.
A: is Removable
C: is FIXED (NTFS) - 49 GiB total, 18.211 GiB free.
D: is CDROM ()
E: is FIXED (NTFS) - 184 GiB total, 182.976 GiB free.
G: is CDROM ()
.
==== Disabled Device Manager Items =============
.
Class GUID: {4D36E97E-E325-11CE-BFC1-08002BE10318}
Description: PCI Device
Device ID: PCI\VEN_197B&DEV_2360&SUBSYS_82081043&REV_02\4&268339C6&0&0038
Manufacturer:
Name: PCI Device
PNP Device ID: PCI\VEN_197B&DEV_2360&SUBSYS_82081043&REV_02\4&268339C6&0&0038
Service:
.
==== System Restore Points ===================
.
RP293: 10/28/2010 2:10:42 PM - Installed Microsoft Office Professional Edition 2003
RP294: 10/28/2010 7:20:44 PM - Removed AVG Free 9.0
RP295: 10/28/2010 7:22:02 PM - Installed AVG Free 9.0
RP296: 10/30/2010 6:51:18 PM - System Checkpoint
RP297: 11/1/2010 10:34:06 AM - System Checkpoint
RP298: 11/2/2010 9:03:15 PM - System Checkpoint
RP299: 11/4/2010 8:41:53 PM - System Checkpoint
RP300: 11/7/2010 10:02:09 AM - System Checkpoint
RP301: 11/7/2010 2:47:03 PM - Printer Driver Microsoft Office Document Image Writer Installed
RP302: 11/9/2010 9:37:28 PM - System Checkpoint
RP303: 11/11/2010 6:26:05 PM - System Checkpoint
RP304: 11/14/2010 4:53:22 PM - System Checkpoint
RP305: 11/16/2010 10:43:54 PM - System Checkpoint
RP306: 11/19/2010 8:37:07 PM - System Checkpoint
RP307: 11/27/2010 2:00:27 PM - System Checkpoint
RP308: 11/30/2010 6:28:14 PM - System Checkpoint
RP309: 12/7/2010 7:48:18 PM - System Checkpoint
RP310: 12/11/2010 4:49:46 PM - System Checkpoint
RP311: 12/14/2010 9:52:54 AM - System Checkpoint
RP312: 12/19/2010 6:43:37 PM - System Checkpoint
RP313: 12/21/2010 7:31:47 PM - System Checkpoint
RP314: 12/25/2010 2:14:53 PM - System Checkpoint
RP315: 12/25/2010 3:48:14 PM - Installed ISScript
RP316: 12/25/2010 3:49:26 PM - Installed ISScript
RP317: 12/25/2010 3:51:43 PM - Installed ISScript
RP318: 12/25/2010 3:59:46 PM - Create by Wise Registry Cleaner
RP319: 12/25/2010 4:02:58 PM - Create by Wise Registry Cleaner
RP320: 12/27/2010 9:09:47 PM - System Checkpoint
RP321: 12/29/2010 11:37:22 PM - System Checkpoint
RP322: 1/1/2011 1:11:31 PM - System Checkpoint
RP323: 1/3/2011 7:28:15 PM - System Checkpoint
RP324: 1/5/2011 6:34:56 PM - System Checkpoint
RP325: 1/6/2011 7:20:09 PM - System Checkpoint
RP326: 1/9/2011 6:40:27 PM - System Checkpoint
RP327: 1/12/2011 6:40:43 PM - System Checkpoint
RP328: 1/15/2011 5:55:15 PM - System Checkpoint
RP329: 2/27/2011 7:52:52 PM - Restore Operation
RP330: 2/27/2011 8:00:43 PM - Restore Operation
.
==== Installed Programs ======================
.
1400
1400_Help
1400Trb
Adobe Acrobat and Reader 8.1.2 Security Update 1 (KB403742)
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader 8.1.2
Adobe Reader 8.1.2 Security Update 1 (KB403742)
AiO_Scan
AiOSoftware
Apple Application Support
Apple Mobile Device Support
Apple Software Update
BlackBerry Desktop Software 5.0.1
BlackBerry Device Software Updater
BlackBerry® Media Sync
Bonjour
BufferChm
Chinese (Simplified) Language Support
Chinese (Traditional) Language Support
Compatibility Pack for the 2007 Office system
Copy
CP_AtenaShokunin1Config
cp_dwShrek2Albums1
cp_dwShrek2Cards1
Crazy Taxi 3
CreativeProjects
CreativeProjectsTemplates
Critical Update for Windows Media Player 11 (KB959772)
CueTour
DAEMON Tools
Destinations
DocProc
DocumentViewer
eSupportQFolder
EZ Label Xpress Lite
FastStone Photo Resizer 3.0
Fax
Google Earth
Google Toolbar for Internet Explorer
Google Update Helper
High Definition Audio Driver Package - KB888111
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB932716-v2)
Hotfix for Windows XP (KB944043-v3)
Hotfix for Windows XP (KB951830)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB954550-v5)
Hotfix for Windows XP (KB961118)
Hotfix for Windows XP (KB970653-v3)
Hotfix for Windows XP (KB971314)
Hotfix for Windows XP (KB976098-v2)
Hotfix for Windows XP (KB979306)
Hotfix for Windows XP (KB981793)
HP Image Zone Express
HP Update
HPSystemDiagnostics
InstantShare
Java 2 Runtime Environment, SE v1.4.1_01
Java Web Start
Malwarebytes' Anti-Malware
McAfee Security Scan Plus
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft Application Error Reporting
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft IntelliType Pro 7.0
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office Professional Edition 2003
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C Runtime
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Mozilla Firefox (3.6.16)
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
Multimedia Mouse Driver
Nero 7 Ultra Edition
Norton AntiVirus
NVIDIA Drivers
PanoStandAlone
PhotoGallery
ProductContext
QuickTime
Readme
Realtek AC'97 Audio
Realtek High Definition Audio Driver
Sansa Media Converter
Scan
ScannerCopy
Security Update for Microsoft Visual Basic for Applications 6.5 (KB974945)
Security Update for Windows Internet Explorer 7 (KB2183461)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Internet Explorer 7 (KB963027)
Security Update for Windows Internet Explorer 7 (KB969897)
Security Update for Windows Internet Explorer 7 (KB972260)
Security Update for Windows Internet Explorer 7 (KB974455)
Security Update for Windows Internet Explorer 7 (KB976325)
Security Update for Windows Internet Explorer 7 (KB978207)
Security Update for Windows Internet Explorer 7 (KB982381)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player (KB975558)
Security Update for Windows Media Player (KB978695)
Security Update for Windows Media Player 10 (KB917734)
Security Update for Windows Media Player 10 (KB936782)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows XP (KB2079403)
Security Update for Windows XP (KB2115168)
Security Update for Windows XP (KB2121546)
Security Update for Windows XP (KB2160329)
Security Update for Windows XP (KB2229593)
Security Update for Windows XP (KB2259922)
Security Update for Windows XP (KB2286198)
Security Update for Windows XP (KB2347290)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB923789)
Security Update for Windows XP (KB938464-v2)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953155)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971468)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB971961)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB975560)
Security Update for Windows XP (KB975561)
Security Update for Windows XP (KB975562)
Security Update for Windows XP (KB975713)
Security Update for Windows XP (KB977165)
Security Update for Windows XP (KB977816)
Security Update for Windows XP (KB977914)
Security Update for Windows XP (KB978037)
Security Update for Windows XP (KB978251)
Security Update for Windows XP (KB978262)
Security Update for Windows XP (KB978338)
Security Update for Windows XP (KB978542)
Security Update for Windows XP (KB978601)
Security Update for Windows XP (KB978706)
Security Update for Windows XP (KB979309)
Security Update for Windows XP (KB979482)
Security Update for Windows XP (KB979559)
Security Update for Windows XP (KB979683)
Security Update for Windows XP (KB980195)
Security Update for Windows XP (KB980218)
Security Update for Windows XP (KB980232)
Security Update for Windows XP (KB980436)
Security Update for Windows XP (KB981322)
Security Update for Windows XP (KB981349)
Security Update for Windows XP (KB981852)
Security Update for Windows XP (KB981997)
Security Update for Windows XP (KB982214)
Security Update for Windows XP (KB982665)
Security Update for Windows XP (KB982802)
SkinsHP1
Skype Toolbars
Skype™ 4.2
Smart tools - Outils intelligents (uninstall only)
SolutionCenter
TrayApp
Unload
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Windows Internet Explorer 7 (KB976749)
Update for Windows Internet Explorer 7 (KB980182)
Update for Windows XP (KB2141007)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955704)
Update for Windows XP (KB955759)
Update for Windows XP (KB955839)
Update for Windows XP (KB958752)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
Visual C++ 2008 x86 Runtime - (v9.0.30729)
Visual C++ 2008 x86 Runtime - v9.0.30729.01
WebFldrs XP
WebReg
Windows Genuine Advantage Notifications (KB905474)
Windows Internet Explorer 7
Windows Internet Explorer 8
Windows Lotto Pro v3.50
Windows Media Format 11 runtime
Windows Media Player 11
Windows XP Service Pack 3
Wise Registry Cleaner 5.8.9
Yahtzee
.
==== Event Viewer Messages From Past Week ========
.
4/6/2011 8:17:58 AM, error: Service Control Manager [7011] - Timeout (30000 milliseconds) waiting for a transaction response from the stisvc service.
4/5/2011 8:05:06 PM, error: Service Control Manager [7011] - Timeout (30000 milliseconds) waiting for a transaction response from the AudioSrv service.
4/4/2011 6:41:30 AM, error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Windows Management Instrumentation service, but this action failed with the following error: An instance of the service is already running.
4/4/2011 6:36:24 AM, error: Service Control Manager [7034] - The NVIDIA Display Driver Service service terminated unexpectedly. It has done this 1 time(s).
4/4/2011 6:02:00 PM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: Packet SafeBoxKrnl
4/4/2011 6:01:59 PM, error: Ftdisk [49] - Configuring the Page file for crash dump failed. Make sure there is a page file on the boot partition and that is large enough to contain all physical memory.
4/4/2011 6:01:59 PM, error: Ftdisk [45] - The system could not sucessfully load the crash dump driver.
.
==== End Of File ===========================
estherangel
Active Member
 
Posts: 8
Joined: April 8th, 2011, 10:48 am
Advertisement
Register to Remove

Re: Issues

Unread postby Cypher » April 9th, 2011, 1:37 pm

Hi.
Checking your logs now be right back.
User avatar
Cypher
Admin/Teacher
Admin/Teacher
 
Posts: 14959
Joined: October 29th, 2008, 12:49 pm
Location: Land Of The Leprechauns

Re: Issues

Unread postby Cypher » April 9th, 2011, 1:44 pm

Hi and welcome to Malware Removal Forum.
My name is Cypher, and I will be helping you with your malware problems.
This may or may not, solve other issues you have with your machine.
If you no longer require help i would be grateful if you would let me know.

Before we start please note the following important guidelines.
  • The instructions being given are for YOUR computer and system only!.
    Using these instructions on a different computer, can damage that computer and possibly make it inoperable!
  • If you don't know or understand something, please don't hesitate to ask.
  • Only post your problem at One help site. Applying fixes from multiple help sites can cause problems.
  • Only reply to this thread do not start another, Please continue responding until I give you the "All Clean"
    Absence of symptoms does not mean that everything is clear.
  • Please DO NOT run any other tools or scans whilst I am helping you.
  • Please DO NOT install any other software (or hardware) during the cleaning process.
  • Print each set of instructions... if possible...your Internet connection will not be available during some fix processes.
  • Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.
  • Note: No Reply Within 3 Days Will Result In Your Topic Being Closed!

Note: If you haven't done so already, please read this topic ALL USERS OF THIS FORUM MUST READ THIS FIRST where the conditions for receiving help here are explained.
Please be aware that removing Malware is a potentially hazardous undertaking. I will take care not to knowingly suggest courses of action that might damage your computer. However it is impossible for me to foresee all interactions that may happen between the software on your computer and those we'll use to clear you of infection, and I cannot guarantee the safety of your system. It is possible that we might encounter situations where the only recourse is to re-format and re-install your operating system, or to necessitate you taking your computer to a repair shop.

Because of this, I advise you to backup any personal files and folders before you start.
Backup your data - XP
Backup your data - Vista
Backup your data - windows 7


Please download TDSSKiller.zip and extract (unzip) it to your Desktop.
  • Double click on TDSSKiller.exe to launch it.
  • Click on Start Scan, the scan will run.
  • When the scan has finished, if it finds anything please click on the drop down arrow next to Cure and select Skip
  • Now click on Report to open the log file created by TDSSKiller in your root directory C:\
  • To find the log go to Start > Computer > C:
  • Post the contents of that log in your next reply please.
  • DO NOT TRY TO FIX ANYTHING AT THIS POINT
User avatar
Cypher
Admin/Teacher
Admin/Teacher
 
Posts: 14959
Joined: October 29th, 2008, 12:49 pm
Location: Land Of The Leprechauns

Re: Issues

Unread postby estherangel » April 10th, 2011, 11:42 am

Hi Cypher,
Thank you so much for your time! I really appreciate it!
Here are my logs.

2011/04/10 09:38:44.0779 1272 TDSS rootkit removing tool 2.4.21.0 Mar 10 2011 12:26:28
2011/04/10 09:38:45.0014 1272 ================================================================================
2011/04/10 09:38:45.0014 1272 SystemInfo:
2011/04/10 09:38:45.0014 1272
2011/04/10 09:38:45.0014 1272 OS Version: 5.1.2600 ServicePack: 3.0
2011/04/10 09:38:45.0014 1272 Product type: Workstation
2011/04/10 09:38:45.0014 1272 ComputerName: FRANCIS-5D3DFCF
2011/04/10 09:38:45.0014 1272 UserName: Kam
2011/04/10 09:38:45.0014 1272 Windows directory: C:\WINDOWS
2011/04/10 09:38:45.0014 1272 System windows directory: C:\WINDOWS
2011/04/10 09:38:45.0014 1272 Processor architecture: Intel x86
2011/04/10 09:38:45.0014 1272 Number of processors: 2
2011/04/10 09:38:45.0014 1272 Page size: 0x1000
2011/04/10 09:38:45.0014 1272 Boot type: Normal boot
2011/04/10 09:38:45.0014 1272 ================================================================================
2011/04/10 09:38:45.0529 1272 Initialize success
2011/04/10 09:38:52.0685 1388 ================================================================================
2011/04/10 09:38:52.0685 1388 Scan started
2011/04/10 09:38:52.0685 1388 Mode: Manual;
2011/04/10 09:38:52.0685 1388 ================================================================================
2011/04/10 09:38:53.0139 1388 ACPI (8fd99680a539792a30e97944fdaecf17) C:\WINDOWS\system32\DRIVERS\ACPI.sys
2011/04/10 09:38:53.0185 1388 ACPIEC (9859c0f6936e723e4892d7141b1327d5) C:\WINDOWS\system32\drivers\ACPIEC.sys
2011/04/10 09:38:53.0310 1388 aec (8bed39e3c35d6a489438b8141717a557) C:\WINDOWS\system32\drivers\aec.sys
2011/04/10 09:38:53.0373 1388 AFD (7618d5218f2a614672ec61a80d854a37) C:\WINDOWS\System32\drivers\afd.sys
2011/04/10 09:38:53.0717 1388 Arp1394 (b5b8a80875c1dededa8b02765642c32f) C:\WINDOWS\system32\DRIVERS\arp1394.sys
2011/04/10 09:38:53.0873 1388 AsyncMac (b153affac761e7f5fcfa822b9c4e97bc) C:\WINDOWS\system32\DRIVERS\asyncmac.sys
2011/04/10 09:38:53.0920 1388 atapi (9f3a2f5aa6875c72bf062c712cfa2674) C:\WINDOWS\system32\DRIVERS\atapi.sys
2011/04/10 09:38:53.0982 1388 Atmarpc (9916c1225104ba14794209cfa8012159) C:\WINDOWS\system32\DRIVERS\atmarpc.sys
2011/04/10 09:38:54.0014 1388 audstub (d9f724aa26c010a217c97606b160ed68) C:\WINDOWS\system32\DRIVERS\audstub.sys
2011/04/10 09:38:54.0060 1388 Beep (da1f27d85e0d1525f6621372e7b685e9) C:\WINDOWS\system32\drivers\Beep.sys
2011/04/10 09:38:54.0185 1388 BHDrvx86 (32d6e07922d17bed40ae746fc86b8a68) C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_18.1.0.37\Definitions\BASHDefs\20110309.001\BHDrvx86.sys
2011/04/10 09:38:54.0232 1388 cbidf2k (90a673fc8e12a79afbed2576f6a7aaf9) C:\WINDOWS\system32\drivers\cbidf2k.sys
2011/04/10 09:38:54.0279 1388 Cdaudio (c1b486a7658353d33a10cc15211a873b) C:\WINDOWS\system32\drivers\Cdaudio.sys
2011/04/10 09:38:54.0295 1388 Cdfs (c885b02847f5d2fd45a24e219ed93b32) C:\WINDOWS\system32\drivers\Cdfs.sys
2011/04/10 09:38:54.0357 1388 Cdrom (4b0a100eaf5c49ef3cca8c641431eacc) C:\WINDOWS\system32\DRIVERS\cdrom.sys
2011/04/10 09:38:54.0514 1388 d347bus (5776322f93cdb91086111f5ffbfda2a0) C:\WINDOWS\system32\DRIVERS\d347bus.sys
2011/04/10 09:38:54.0529 1388 d347prt (b49f79ace459763f4e0380071be9cb45) C:\WINDOWS\system32\Drivers\d347prt.sys
2011/04/10 09:38:54.0592 1388 Disk (044452051f3e02e7963599fc8f4f3e25) C:\WINDOWS\system32\DRIVERS\disk.sys
2011/04/10 09:38:54.0639 1388 dmboot (d992fe1274bde0f84ad826acae022a41) C:\WINDOWS\system32\drivers\dmboot.sys
2011/04/10 09:38:54.0685 1388 dmio (7c824cf7bbde77d95c08005717a95f6f) C:\WINDOWS\system32\drivers\dmio.sys
2011/04/10 09:38:54.0732 1388 dmload (e9317282a63ca4d188c0df5e09c6ac5f) C:\WINDOWS\system32\drivers\dmload.sys
2011/04/10 09:38:54.0748 1388 DMusic (8a208dfcf89792a484e76c40e5f50b45) C:\WINDOWS\system32\drivers\DMusic.sys
2011/04/10 09:38:54.0795 1388 drmkaud (8f5fcff8e8848afac920905fbd9d33c8) C:\WINDOWS\system32\drivers\drmkaud.sys
2011/04/10 09:38:54.0889 1388 eeCtrl (089296aedb9b72b4916ac959752bdc89) C:\Program Files\Common Files\Symantec Shared\EENGINE\eeCtrl.sys
2011/04/10 09:38:54.0920 1388 EraserUtilRebootDrv (850259334652d392e33ee3412562e583) C:\Program Files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys
2011/04/10 09:38:54.0967 1388 exFat (3ef58f2eae3aecab45d682152db2f67d) C:\WINDOWS\system32\drivers\exFat.sys
2011/04/10 09:38:55.0029 1388 Fastfat (38d332a6d56af32635675f132548343e) C:\WINDOWS\system32\drivers\Fastfat.sys
2011/04/10 09:38:55.0045 1388 Fdc (92cdd60b6730b9f50f6a1a0c1f8cdc81) C:\WINDOWS\system32\DRIVERS\fdc.sys
2011/04/10 09:38:55.0076 1388 Fips (d45926117eb9fa946a6af572fbe1caa3) C:\WINDOWS\system32\drivers\Fips.sys
2011/04/10 09:38:55.0107 1388 Flpydisk (9d27e7b80bfcdf1cdd9b555862d5e7f0) C:\WINDOWS\system32\DRIVERS\flpydisk.sys
2011/04/10 09:38:55.0139 1388 FltMgr (b2cf4b0786f8212cb92ed2b50c6db6b0) C:\WINDOWS\system32\drivers\fltmgr.sys
2011/04/10 09:38:55.0170 1388 Fs_Rec (c865b83411d7347627a4beec22543fb1) C:\WINDOWS\system32\drivers\Fs_Rec.sys
2011/04/10 09:38:55.0185 1388 Ftdisk (6ac26732762483366c3969c9e4d2259d) C:\WINDOWS\system32\DRIVERS\ftdisk.sys
2011/04/10 09:38:55.0217 1388 Gpc (0a02c63c8b144bd8c86b103dee7c86a2) C:\WINDOWS\system32\DRIVERS\msgpc.sys
2011/04/10 09:38:55.0264 1388 HDAudBus (573c7d0a32852b48f3058cfd8026f511) C:\WINDOWS\system32\DRIVERS\HDAudBus.sys
2011/04/10 09:38:55.0295 1388 HidUsb (ccf82c5ec8a7326c3066de870c06daf1) C:\WINDOWS\system32\DRIVERS\hidusb.sys
2011/04/10 09:38:55.0326 1388 HPZid412 (9f1d80908658eb7f1bf70809e0b51470) C:\WINDOWS\system32\DRIVERS\HPZid412.sys
2011/04/10 09:38:55.0357 1388 HPZipr12 (f7e3e9d50f9cd3de28085a8fdaa0a1c3) C:\WINDOWS\system32\DRIVERS\HPZipr12.sys
2011/04/10 09:38:55.0389 1388 HPZius12 (cf1b7951b4ec8d13f3c93b74bb2b461b) C:\WINDOWS\system32\DRIVERS\HPZius12.sys
2011/04/10 09:38:55.0435 1388 HTTP (f80a415ef82cd06ffaf0d971528ead38) C:\WINDOWS\system32\Drivers\HTTP.sys
2011/04/10 09:38:55.0498 1388 i8042prt (4a0b06aa8943c1e332520f7440c0aa30) C:\WINDOWS\system32\DRIVERS\i8042prt.sys
2011/04/10 09:38:55.0639 1388 IDSxpx86 (50fa4c70534cf3b5c17ec83debe07afd) C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_18.1.0.37\Definitions\IPSDefs\20110407.001\IDSxpx86.sys
2011/04/10 09:38:55.0685 1388 Imapi (083a052659f5310dd8b6a6cb05edcf8e) C:\WINDOWS\system32\DRIVERS\imapi.sys
2011/04/10 09:38:55.0889 1388 IntcAzAudAddService (60d7460b07012d364ced11dd9fd83e1f) C:\WINDOWS\system32\drivers\RtkHDAud.sys
2011/04/10 09:38:56.0045 1388 intelppm (8c953733d8f36eb2133f5bb58808b66b) C:\WINDOWS\system32\DRIVERS\intelppm.sys
2011/04/10 09:38:56.0076 1388 Ip6Fw (3bb22519a194418d5fec05d800a19ad0) C:\WINDOWS\system32\drivers\ip6fw.sys
2011/04/10 09:38:56.0123 1388 IpFilterDriver (731f22ba402ee4b62748adaf6363c182) C:\WINDOWS\system32\DRIVERS\ipfltdrv.sys
2011/04/10 09:38:56.0154 1388 IpInIp (b87ab476dcf76e72010632b5550955f5) C:\WINDOWS\system32\DRIVERS\ipinip.sys
2011/04/10 09:38:56.0185 1388 IpNat (cc748ea12c6effde940ee98098bf96bb) C:\WINDOWS\system32\DRIVERS\ipnat.sys
2011/04/10 09:38:56.0217 1388 IPSec (23c74d75e36e7158768dd63d92789a91) C:\WINDOWS\system32\DRIVERS\ipsec.sys
2011/04/10 09:38:56.0248 1388 IRENUM (c93c9ff7b04d772627a3646d89f7bf89) C:\WINDOWS\system32\DRIVERS\irenum.sys
2011/04/10 09:38:56.0279 1388 isapnp (05a299ec56e52649b1cf2fc52d20f2d7) C:\WINDOWS\system32\DRIVERS\isapnp.sys
2011/04/10 09:38:56.0310 1388 Kbdclass (463c1ec80cd17420a542b7f36a36f128) C:\WINDOWS\system32\DRIVERS\kbdclass.sys
2011/04/10 09:38:56.0326 1388 kbdhid (9ef487a186dea361aa06913a75b3fa99) C:\WINDOWS\system32\DRIVERS\kbdhid.sys
2011/04/10 09:38:56.0342 1388 kmixer (692bcf44383d056aed41b045a323d378) C:\WINDOWS\system32\drivers\kmixer.sys
2011/04/10 09:38:56.0389 1388 KSecDD (c6ebf1d6ad71df30db49b8d3287e1368) C:\WINDOWS\system32\drivers\KSecDD.sys
2011/04/10 09:38:56.0482 1388 mnmdd (4ae068242760a1fb6e1a44bf4e16afa6) C:\WINDOWS\system32\drivers\mnmdd.sys
2011/04/10 09:38:56.0498 1388 Modem (dfcbad3cec1c5f964962ae10e0bcc8e1) C:\WINDOWS\system32\drivers\Modem.sys
2011/04/10 09:38:56.0529 1388 Mouclass (35c9e97194c8cfb8430125f8dbc34d04) C:\WINDOWS\system32\DRIVERS\mouclass.sys
2011/04/10 09:38:56.0576 1388 mouhid (b1c303e17fb9d46e87a98e4ba6769685) C:\WINDOWS\system32\DRIVERS\mouhid.sys
2011/04/10 09:38:56.0607 1388 MountMgr (a80b9a0bad1b73637dbcbba7df72d3fd) C:\WINDOWS\system32\drivers\MountMgr.sys
2011/04/10 09:38:56.0639 1388 MRxDAV (11d42bb6206f33fbb3ba0288d3ef81bd) C:\WINDOWS\system32\DRIVERS\mrxdav.sys
2011/04/10 09:38:56.0670 1388 MRxSmb (f3aefb11abc521122b67095044169e98) C:\WINDOWS\system32\DRIVERS\mrxsmb.sys
2011/04/10 09:38:56.0701 1388 Msfs (c941ea2454ba8350021d774daf0f1027) C:\WINDOWS\system32\drivers\Msfs.sys
2011/04/10 09:38:56.0732 1388 MSKSSRV (d1575e71568f4d9e14ca56b7b0453bf1) C:\WINDOWS\system32\drivers\MSKSSRV.sys
2011/04/10 09:38:56.0748 1388 MSPCLOCK (325bb26842fc7ccc1fcce2c457317f3e) C:\WINDOWS\system32\drivers\MSPCLOCK.sys
2011/04/10 09:38:56.0779 1388 MSPQM (bad59648ba099da4a17680b39730cb3d) C:\WINDOWS\system32\drivers\MSPQM.sys
2011/04/10 09:38:56.0810 1388 mssmbios (af5f4f3f14a8ea2c26de30f7a1e17136) C:\WINDOWS\system32\DRIVERS\mssmbios.sys
2011/04/10 09:38:56.0842 1388 MTsensor (d48659bb24c48345d926ecb45c1ebdf5) C:\WINDOWS\system32\DRIVERS\ASACPI.sys
2011/04/10 09:38:56.0873 1388 Mup (2f625d11385b1a94360bfc70aaefdee1) C:\WINDOWS\system32\drivers\Mup.sys
2011/04/10 09:38:57.0029 1388 NAVENG (c34e2a884ccca8b5567d0c2752527073) C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_18.1.0.37\Definitions\VirusDefs\20110407.035\NAVENG.SYS
2011/04/10 09:38:57.0107 1388 NAVEX15 (b3916eeec738dd4178f4fd6a44a32e36) C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_18.1.0.37\Definitions\VirusDefs\20110407.035\NAVEX15.SYS
2011/04/10 09:38:57.0185 1388 NDIS (1df7f42665c94b825322fae71721130d) C:\WINDOWS\system32\drivers\NDIS.sys
2011/04/10 09:38:57.0248 1388 ndiscm (b797ee2ef919c95561dee78b72b33e5b) C:\WINDOWS\system32\DRIVERS\NetMotCM.sys
2011/04/10 09:38:57.0295 1388 NdisTapi (1ab3d00c991ab086e69db84b6c0ed78f) C:\WINDOWS\system32\DRIVERS\ndistapi.sys
2011/04/10 09:38:57.0357 1388 Ndisuio (f927a4434c5028758a842943ef1a3849) C:\WINDOWS\system32\DRIVERS\ndisuio.sys
2011/04/10 09:38:57.0389 1388 NdisWan (edc1531a49c80614b2cfda43ca8659ab) C:\WINDOWS\system32\DRIVERS\ndiswan.sys
2011/04/10 09:38:57.0420 1388 NDProxy (6215023940cfd3702b46abc304e1d45a) C:\WINDOWS\system32\drivers\NDProxy.sys
2011/04/10 09:38:57.0451 1388 NetBIOS (5d81cf9a2f1a3a756b66cf684911cdf0) C:\WINDOWS\system32\DRIVERS\netbios.sys
2011/04/10 09:38:57.0482 1388 NetBT (74b2b2f5bea5e9a3dc021d685551bd3d) C:\WINDOWS\system32\DRIVERS\netbt.sys
2011/04/10 09:38:57.0529 1388 NIC1394 (e9e47cfb2d461fa0fc75b7a74c6383ea) C:\WINDOWS\system32\DRIVERS\nic1394.sys
2011/04/10 09:38:57.0545 1388 Npfs (3182d64ae053d6fb034f44b6def8034a) C:\WINDOWS\system32\drivers\Npfs.sys
2011/04/10 09:38:57.0576 1388 Ntfs (78a08dd6a8d65e697c18e1db01c5cdca) C:\WINDOWS\system32\drivers\Ntfs.sys
2011/04/10 09:38:57.0639 1388 Null (73c1e1f395918bc2c6dd67af7591a3ad) C:\WINDOWS\system32\drivers\Null.sys
2011/04/10 09:38:57.0779 1388 nv (ba1b732c1a70cfea0c1b64f2850bf44f) C:\WINDOWS\system32\DRIVERS\nv4_mini.sys
2011/04/10 09:38:57.0904 1388 NVENETFD (b9333604527e02cd2223f200c0bae7e0) C:\WINDOWS\system32\DRIVERS\NVENETFD.sys
2011/04/10 09:38:57.0920 1388 nvnetbus (5e9e55f7ee644c7c5fd78a206fbe37ab) C:\WINDOWS\system32\DRIVERS\nvnetbus.sys
2011/04/10 09:38:57.0967 1388 NwlnkFlt (b305f3fad35083837ef46a0bbce2fc57) C:\WINDOWS\system32\DRIVERS\nwlnkflt.sys
2011/04/10 09:38:57.0982 1388 NwlnkFwd (c99b3415198d1aab7227f2c88fd664b9) C:\WINDOWS\system32\DRIVERS\nwlnkfwd.sys
2011/04/10 09:38:58.0029 1388 ohci1394 (ca33832df41afb202ee7aeb05145922f) C:\WINDOWS\system32\DRIVERS\ohci1394.sys
2011/04/10 09:38:58.0076 1388 Parport (5575faf8f97ce5e713d108c2a58d7c7c) C:\WINDOWS\system32\DRIVERS\parport.sys
2011/04/10 09:38:58.0107 1388 PartMgr (beb3ba25197665d82ec7065b724171c6) C:\WINDOWS\system32\drivers\PartMgr.sys
2011/04/10 09:38:58.0154 1388 ParVdm (70e98b3fd8e963a6a46a2e6247e0bea1) C:\WINDOWS\system32\drivers\ParVdm.sys
2011/04/10 09:38:58.0170 1388 PCI (121de291980b0209b9cb2a6bd138fce3) C:\WINDOWS\system32\DRIVERS\pci.sys
2011/04/10 09:38:58.0170 1388 Suspicious file (Forged): C:\WINDOWS\system32\DRIVERS\pci.sys. Real md5: 121de291980b0209b9cb2a6bd138fce3, Fake md5: a219903ccf74233761d92bef471a07b1
2011/04/10 09:38:58.0185 1388 PCI - detected Rootkit.Win32.TDSS.tdl3 (0)
2011/04/10 09:38:58.0217 1388 PCIIde (ccf5f451bb1a5a2a522a76e670000ff0) C:\WINDOWS\system32\DRIVERS\pciide.sys
2011/04/10 09:38:58.0248 1388 Pcmcia (9e89ef60e9ee05e3f2eef2da7397f1c1) C:\WINDOWS\system32\drivers\Pcmcia.sys
2011/04/10 09:38:58.0420 1388 PptpMiniport (efeec01b1d3cf84f16ddd24d9d9d8f99) C:\WINDOWS\system32\DRIVERS\raspptp.sys
2011/04/10 09:38:58.0435 1388 PSched (09298ec810b07e5d582cb3a3f9255424) C:\WINDOWS\system32\DRIVERS\psched.sys
2011/04/10 09:38:58.0451 1388 Ptilink (80d317bd1c3dbc5d4fe7b1678c60cadd) C:\WINDOWS\system32\DRIVERS\ptilink.sys
2011/04/10 09:38:58.0576 1388 RasAcd (fe0d99d6f31e4fad8159f690d68ded9c) C:\WINDOWS\system32\DRIVERS\rasacd.sys
2011/04/10 09:38:58.0592 1388 Rasl2tp (11b4a627bc9614b885c4969bfa5ff8a6) C:\WINDOWS\system32\DRIVERS\rasl2tp.sys
2011/04/10 09:38:58.0607 1388 RasPppoe (5bc962f2654137c9909c3d4603587dee) C:\WINDOWS\system32\DRIVERS\raspppoe.sys
2011/04/10 09:38:58.0639 1388 Raspti (fdbb1d60066fcfbb7452fd8f9829b242) C:\WINDOWS\system32\DRIVERS\raspti.sys
2011/04/10 09:38:58.0670 1388 Rdbss (7ad224ad1a1437fe28d89cf22b17780a) C:\WINDOWS\system32\DRIVERS\rdbss.sys
2011/04/10 09:38:58.0685 1388 RDPCDD (4912d5b403614ce99c28420f75353332) C:\WINDOWS\system32\DRIVERS\RDPCDD.sys
2011/04/10 09:38:58.0701 1388 rdpdr (15cabd0f7c00c47c70124907916af3f1) C:\WINDOWS\system32\DRIVERS\rdpdr.sys
2011/04/10 09:38:58.0748 1388 RDPWD (6728e45b66f93c08f11de2e316fc70dd) C:\WINDOWS\system32\drivers\RDPWD.sys
2011/04/10 09:38:58.0795 1388 redbook (f828dd7e1419b6653894a8f97a0094c5) C:\WINDOWS\system32\DRIVERS\redbook.sys
2011/04/10 09:38:58.0826 1388 RimUsb (f17713d108aca124a139fde877eef68a) C:\WINDOWS\system32\Drivers\RimUsb.sys
2011/04/10 09:38:58.0889 1388 RimVSerPort (2c4fb2e9f039287767c384e46ee91030) C:\WINDOWS\system32\DRIVERS\RimSerial.sys
2011/04/10 09:38:58.0920 1388 ROOTMODEM (d8b0b4ade32574b2d9c5cc34dc0dbbe7) C:\WINDOWS\system32\Drivers\RootMdm.sys
2011/04/10 09:38:59.0014 1388 Secdrv (90a3935d05b494a5a39d37e71f09a677) C:\WINDOWS\system32\DRIVERS\secdrv.sys
2011/04/10 09:38:59.0060 1388 serenum (0f29512ccd6bead730039fb4bd2c85ce) C:\WINDOWS\system32\DRIVERS\serenum.sys
2011/04/10 09:38:59.0092 1388 Serial (cca207a8896d4c6a0c9ce29a4ae411a7) C:\WINDOWS\system32\DRIVERS\serial.sys
2011/04/10 09:38:59.0123 1388 Sfloppy (8e6b8c671615d126fdc553d1e2de5562) C:\WINDOWS\system32\drivers\Sfloppy.sys
2011/04/10 09:38:59.0185 1388 splitter (ab8b92451ecb048a4d1de7c3ffcb4a9f) C:\WINDOWS\system32\drivers\splitter.sys
2011/04/10 09:38:59.0217 1388 sr (76bb022c2fb6902fd5bdd4f78fc13a5d) C:\WINDOWS\system32\DRIVERS\sr.sys
2011/04/10 09:38:59.0264 1388 SRTSP (a7a104a61c4e30de9c58f8c372a5c209) C:\WINDOWS\System32\Drivers\NAV\1205000.07D\SRTSP.SYS
2011/04/10 09:38:59.0279 1388 SRTSPX (2833445f786bd000bb14c84a9d91347a) C:\WINDOWS\system32\drivers\NAV\1205000.07D\SRTSPX.SYS
2011/04/10 09:38:59.0326 1388 Srv (da852e3e0bf1cea75d756f9866241e57) C:\WINDOWS\system32\DRIVERS\srv.sys
2011/04/10 09:38:59.0404 1388 StillCam (a9573045baa16eab9b1085205b82f1ed) C:\WINDOWS\system32\DRIVERS\serscan.sys
2011/04/10 09:38:59.0435 1388 swenum (3941d127aef12e93addf6fe6ee027e0f) C:\WINDOWS\system32\DRIVERS\swenum.sys
2011/04/10 09:38:59.0451 1388 swmidi (8ce882bcc6cf8a62f2b2323d95cb3d01) C:\WINDOWS\system32\drivers\swmidi.sys
2011/04/10 09:38:59.0545 1388 SymDS (bdf077b897b5f9f929b6bf0cfd436962) C:\WINDOWS\system32\drivers\NAV\1205000.07D\SYMDS.SYS
2011/04/10 09:38:59.0623 1388 SymEFA (7732298ad2eddd364c1d4f439d99ae7c) C:\WINDOWS\system32\drivers\NAV\1205000.07D\SYMEFA.SYS
2011/04/10 09:38:59.0670 1388 SymEvent (5c76a63fac8a5580c5a1c4a4ed827782) C:\WINDOWS\system32\Drivers\SYMEVENT.SYS
2011/04/10 09:38:59.0701 1388 SymIRON (a73399804d5d4a8b20ba60fcf70c9f1f) C:\WINDOWS\system32\drivers\NAV\1205000.07D\Ironx86.SYS
2011/04/10 09:38:59.0717 1388 SYMTDI (8c07683bf02b63ad71bcb2cf28af2d06) C:\WINDOWS\System32\Drivers\NAV\1205000.07D\SYMTDI.SYS
2011/04/10 09:38:59.0810 1388 sysaudio (8b83f3ed0f1688b4958f77cd6d2bf290) C:\WINDOWS\system32\drivers\sysaudio.sys
2011/04/10 09:38:59.0857 1388 Tcpip (9aefa14bd6b182d61e3119fa5f436d3d) C:\WINDOWS\system32\DRIVERS\tcpip.sys
2011/04/10 09:38:59.0873 1388 TDPIPE (6471a66807f5e104e4885f5b67349397) C:\WINDOWS\system32\drivers\TDPIPE.sys
2011/04/10 09:38:59.0904 1388 TDTCP (c56b6d0402371cf3700eb322ef3aaf61) C:\WINDOWS\system32\drivers\TDTCP.sys
2011/04/10 09:38:59.0935 1388 TermDD (88155247177638048422893737429d9e) C:\WINDOWS\system32\DRIVERS\termdd.sys
2011/04/10 09:38:59.0998 1388 Udfs (5787b80c2e3c5e2f56c2a233d91fa2c9) C:\WINDOWS\system32\drivers\Udfs.sys
2011/04/10 09:39:00.0154 1388 Update (402ddc88356b1bac0ee3dd1580c76a31) C:\WINDOWS\system32\DRIVERS\update.sys
2011/04/10 09:39:00.0232 1388 USBAAPL (5c2bdc152bbab34f36473deaf7713f22) C:\WINDOWS\system32\Drivers\usbaapl.sys
2011/04/10 09:39:00.0326 1388 usbccgp (173f317ce0db8e21322e71b7e60a27e8) C:\WINDOWS\system32\DRIVERS\usbccgp.sys
2011/04/10 09:39:00.0435 1388 usbehci (65dcf09d0e37d4c6b11b5b0b76d470a7) C:\WINDOWS\system32\DRIVERS\usbehci.sys
2011/04/10 09:39:00.0529 1388 usbhub (1ab3cdde553b6e064d2e754efe20285c) C:\WINDOWS\system32\DRIVERS\usbhub.sys
2011/04/10 09:39:00.0639 1388 usbohci (0daecce65366ea32b162f85f07c6753b) C:\WINDOWS\system32\DRIVERS\usbohci.sys
2011/04/10 09:39:00.0717 1388 usbprint (a717c8721046828520c9edf31288fc00) C:\WINDOWS\system32\DRIVERS\usbprint.sys
2011/04/10 09:39:00.0764 1388 usbscan (a0b8cf9deb1184fbdd20784a58fa75d4) C:\WINDOWS\system32\DRIVERS\usbscan.sys
2011/04/10 09:39:00.0873 1388 USBSTOR (a32426d9b14a089eaa1d922e0c5801a9) C:\WINDOWS\system32\DRIVERS\USBSTOR.SYS
2011/04/10 09:39:00.0951 1388 VgaSave (0d3a8fafceacd8b7625cd549757a7df1) C:\WINDOWS\System32\drivers\vga.sys
2011/04/10 09:39:01.0092 1388 VolSnap (4c8fcb5cc53aab716d810740fe59d025) C:\WINDOWS\system32\drivers\VolSnap.sys
2011/04/10 09:39:01.0185 1388 Wanarp (e20b95baedb550f32dd489265c1da1f6) C:\WINDOWS\system32\DRIVERS\wanarp.sys
2011/04/10 09:39:01.0373 1388 wdmaud (6768acf64b18196494413695f0c3a00f) C:\WINDOWS\system32\drivers\wdmaud.sys
2011/04/10 09:39:01.0592 1388 WpdUsb (cf4def1bf66f06964dc0d91844239104) C:\WINDOWS\system32\Drivers\wpdusb.sys
2011/04/10 09:39:01.0842 1388 WudfPf (f15feafffbb3644ccc80c5da584e6311) C:\WINDOWS\system32\DRIVERS\WudfPf.sys
2011/04/10 09:39:03.0029 1388 ================================================================================
2011/04/10 09:39:03.0029 1388 Scan finished
2011/04/10 09:39:03.0029 1388 ================================================================================
2011/04/10 09:39:03.0029 1336 Detected object count: 1
2011/04/10 09:39:28.0560 1336 Rootkit.Win32.TDSS.tdl3(PCI) - User select action: Skip
2011/04/10 09:39:49.0357 0712 ================================================================================
2011/04/10 09:39:49.0357 0712 Scan started
2011/04/10 09:39:49.0357 0712 Mode: Manual;
2011/04/10 09:39:49.0357 0712 ================================================================================
2011/04/10 09:39:50.0514 0712 ACPI (8fd99680a539792a30e97944fdaecf17) C:\WINDOWS\system32\DRIVERS\ACPI.sys
2011/04/10 09:39:50.0576 0712 ACPIEC (9859c0f6936e723e4892d7141b1327d5) C:\WINDOWS\system32\drivers\ACPIEC.sys
2011/04/10 09:39:50.0685 0712 aec (8bed39e3c35d6a489438b8141717a557) C:\WINDOWS\system32\drivers\aec.sys
2011/04/10 09:39:50.0732 0712 AFD (7618d5218f2a614672ec61a80d854a37) C:\WINDOWS\System32\drivers\afd.sys
2011/04/10 09:39:50.0935 0712 Arp1394 (b5b8a80875c1dededa8b02765642c32f) C:\WINDOWS\system32\DRIVERS\arp1394.sys
2011/04/10 09:39:51.0092 0712 AsyncMac (b153affac761e7f5fcfa822b9c4e97bc) C:\WINDOWS\system32\DRIVERS\asyncmac.sys
2011/04/10 09:39:51.0123 0712 atapi (9f3a2f5aa6875c72bf062c712cfa2674) C:\WINDOWS\system32\DRIVERS\atapi.sys
2011/04/10 09:39:51.0170 0712 Atmarpc (9916c1225104ba14794209cfa8012159) C:\WINDOWS\system32\DRIVERS\atmarpc.sys
2011/04/10 09:39:51.0201 0712 audstub (d9f724aa26c010a217c97606b160ed68) C:\WINDOWS\system32\DRIVERS\audstub.sys
2011/04/10 09:39:51.0232 0712 Beep (da1f27d85e0d1525f6621372e7b685e9) C:\WINDOWS\system32\drivers\Beep.sys
2011/04/10 09:39:51.0373 0712 BHDrvx86 (32d6e07922d17bed40ae746fc86b8a68) C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_18.1.0.37\Definitions\BASHDefs\20110309.001\BHDrvx86.sys
2011/04/10 09:39:51.0420 0712 cbidf2k (90a673fc8e12a79afbed2576f6a7aaf9) C:\WINDOWS\system32\drivers\cbidf2k.sys
2011/04/10 09:39:51.0451 0712 Cdaudio (c1b486a7658353d33a10cc15211a873b) C:\WINDOWS\system32\drivers\Cdaudio.sys
2011/04/10 09:39:51.0467 0712 Cdfs (c885b02847f5d2fd45a24e219ed93b32) C:\WINDOWS\system32\drivers\Cdfs.sys
2011/04/10 09:39:51.0514 0712 Cdrom (4b0a100eaf5c49ef3cca8c641431eacc) C:\WINDOWS\system32\DRIVERS\cdrom.sys
2011/04/10 09:39:51.0623 0712 d347bus (5776322f93cdb91086111f5ffbfda2a0) C:\WINDOWS\system32\DRIVERS\d347bus.sys
2011/04/10 09:39:51.0639 0712 d347prt (b49f79ace459763f4e0380071be9cb45) C:\WINDOWS\system32\Drivers\d347prt.sys
2011/04/10 09:39:51.0701 0712 Disk (044452051f3e02e7963599fc8f4f3e25) C:\WINDOWS\system32\DRIVERS\disk.sys
2011/04/10 09:39:51.0748 0712 dmboot (d992fe1274bde0f84ad826acae022a41) C:\WINDOWS\system32\drivers\dmboot.sys
2011/04/10 09:39:51.0779 0712 dmio (7c824cf7bbde77d95c08005717a95f6f) C:\WINDOWS\system32\drivers\dmio.sys
2011/04/10 09:39:51.0795 0712 dmload (e9317282a63ca4d188c0df5e09c6ac5f) C:\WINDOWS\system32\drivers\dmload.sys
2011/04/10 09:39:51.0826 0712 DMusic (8a208dfcf89792a484e76c40e5f50b45) C:\WINDOWS\system32\drivers\DMusic.sys
2011/04/10 09:39:51.0857 0712 drmkaud (8f5fcff8e8848afac920905fbd9d33c8) C:\WINDOWS\system32\drivers\drmkaud.sys
2011/04/10 09:39:51.0951 0712 eeCtrl (089296aedb9b72b4916ac959752bdc89) C:\Program Files\Common Files\Symantec Shared\EENGINE\eeCtrl.sys
2011/04/10 09:39:51.0982 0712 EraserUtilRebootDrv (850259334652d392e33ee3412562e583) C:\Program Files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys
2011/04/10 09:39:52.0045 0712 exFat (3ef58f2eae3aecab45d682152db2f67d) C:\WINDOWS\system32\drivers\exFat.sys
2011/04/10 09:39:52.0060 0712 Fastfat (38d332a6d56af32635675f132548343e) C:\WINDOWS\system32\drivers\Fastfat.sys
2011/04/10 09:39:52.0092 0712 Fdc (92cdd60b6730b9f50f6a1a0c1f8cdc81) C:\WINDOWS\system32\DRIVERS\fdc.sys
2011/04/10 09:39:52.0107 0712 Fips (d45926117eb9fa946a6af572fbe1caa3) C:\WINDOWS\system32\drivers\Fips.sys
2011/04/10 09:39:52.0139 0712 Flpydisk (9d27e7b80bfcdf1cdd9b555862d5e7f0) C:\WINDOWS\system32\DRIVERS\flpydisk.sys
2011/04/10 09:39:52.0154 0712 FltMgr (b2cf4b0786f8212cb92ed2b50c6db6b0) C:\WINDOWS\system32\drivers\fltmgr.sys
2011/04/10 09:39:52.0170 0712 Fs_Rec (c865b83411d7347627a4beec22543fb1) C:\WINDOWS\system32\drivers\Fs_Rec.sys
2011/04/10 09:39:52.0201 0712 Ftdisk (6ac26732762483366c3969c9e4d2259d) C:\WINDOWS\system32\DRIVERS\ftdisk.sys
2011/04/10 09:39:52.0217 0712 Gpc (0a02c63c8b144bd8c86b103dee7c86a2) C:\WINDOWS\system32\DRIVERS\msgpc.sys
2011/04/10 09:39:52.0248 0712 HDAudBus (573c7d0a32852b48f3058cfd8026f511) C:\WINDOWS\system32\DRIVERS\HDAudBus.sys
2011/04/10 09:39:52.0264 0712 HidUsb (ccf82c5ec8a7326c3066de870c06daf1) C:\WINDOWS\system32\DRIVERS\hidusb.sys
2011/04/10 09:39:52.0310 0712 HPZid412 (9f1d80908658eb7f1bf70809e0b51470) C:\WINDOWS\system32\DRIVERS\HPZid412.sys
2011/04/10 09:39:52.0342 0712 HPZipr12 (f7e3e9d50f9cd3de28085a8fdaa0a1c3) C:\WINDOWS\system32\DRIVERS\HPZipr12.sys
2011/04/10 09:39:52.0373 0712 HPZius12 (cf1b7951b4ec8d13f3c93b74bb2b461b) C:\WINDOWS\system32\DRIVERS\HPZius12.sys
2011/04/10 09:39:52.0420 0712 HTTP (f80a415ef82cd06ffaf0d971528ead38) C:\WINDOWS\system32\Drivers\HTTP.sys
2011/04/10 09:39:52.0498 0712 i8042prt (4a0b06aa8943c1e332520f7440c0aa30) C:\WINDOWS\system32\DRIVERS\i8042prt.sys
2011/04/10 09:39:52.0623 0712 IDSxpx86 (50fa4c70534cf3b5c17ec83debe07afd) C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_18.1.0.37\Definitions\IPSDefs\20110407.001\IDSxpx86.sys
2011/04/10 09:39:52.0654 0712 Imapi (083a052659f5310dd8b6a6cb05edcf8e) C:\WINDOWS\system32\DRIVERS\imapi.sys
2011/04/10 09:39:52.0889 0712 IntcAzAudAddService (60d7460b07012d364ced11dd9fd83e1f) C:\WINDOWS\system32\drivers\RtkHDAud.sys
2011/04/10 09:39:52.0967 0712 intelppm (8c953733d8f36eb2133f5bb58808b66b) C:\WINDOWS\system32\DRIVERS\intelppm.sys
2011/04/10 09:39:52.0982 0712 Ip6Fw (3bb22519a194418d5fec05d800a19ad0) C:\WINDOWS\system32\drivers\ip6fw.sys
2011/04/10 09:39:53.0029 0712 IpFilterDriver (731f22ba402ee4b62748adaf6363c182) C:\WINDOWS\system32\DRIVERS\ipfltdrv.sys
2011/04/10 09:39:53.0045 0712 IpInIp (b87ab476dcf76e72010632b5550955f5) C:\WINDOWS\system32\DRIVERS\ipinip.sys
2011/04/10 09:39:53.0076 0712 IpNat (cc748ea12c6effde940ee98098bf96bb) C:\WINDOWS\system32\DRIVERS\ipnat.sys
2011/04/10 09:39:53.0092 0712 IPSec (23c74d75e36e7158768dd63d92789a91) C:\WINDOWS\system32\DRIVERS\ipsec.sys
2011/04/10 09:39:53.0123 0712 IRENUM (c93c9ff7b04d772627a3646d89f7bf89) C:\WINDOWS\system32\DRIVERS\irenum.sys
2011/04/10 09:39:53.0154 0712 isapnp (05a299ec56e52649b1cf2fc52d20f2d7) C:\WINDOWS\system32\DRIVERS\isapnp.sys
2011/04/10 09:39:53.0185 0712 Kbdclass (463c1ec80cd17420a542b7f36a36f128) C:\WINDOWS\system32\DRIVERS\kbdclass.sys
2011/04/10 09:39:53.0201 0712 kbdhid (9ef487a186dea361aa06913a75b3fa99) C:\WINDOWS\system32\DRIVERS\kbdhid.sys
2011/04/10 09:39:53.0217 0712 kmixer (692bcf44383d056aed41b045a323d378) C:\WINDOWS\system32\drivers\kmixer.sys
2011/04/10 09:39:53.0264 0712 KSecDD (c6ebf1d6ad71df30db49b8d3287e1368) C:\WINDOWS\system32\drivers\KSecDD.sys
2011/04/10 09:39:53.0357 0712 mnmdd (4ae068242760a1fb6e1a44bf4e16afa6) C:\WINDOWS\system32\drivers\mnmdd.sys
2011/04/10 09:39:53.0373 0712 Modem (dfcbad3cec1c5f964962ae10e0bcc8e1) C:\WINDOWS\system32\drivers\Modem.sys
2011/04/10 09:39:53.0404 0712 Mouclass (35c9e97194c8cfb8430125f8dbc34d04) C:\WINDOWS\system32\DRIVERS\mouclass.sys
2011/04/10 09:39:53.0435 0712 mouhid (b1c303e17fb9d46e87a98e4ba6769685) C:\WINDOWS\system32\DRIVERS\mouhid.sys
2011/04/10 09:39:53.0451 0712 MountMgr (a80b9a0bad1b73637dbcbba7df72d3fd) C:\WINDOWS\system32\drivers\MountMgr.sys
2011/04/10 09:39:53.0482 0712 MRxDAV (11d42bb6206f33fbb3ba0288d3ef81bd) C:\WINDOWS\system32\DRIVERS\mrxdav.sys
2011/04/10 09:39:53.0529 0712 MRxSmb (f3aefb11abc521122b67095044169e98) C:\WINDOWS\system32\DRIVERS\mrxsmb.sys
2011/04/10 09:39:53.0560 0712 Msfs (c941ea2454ba8350021d774daf0f1027) C:\WINDOWS\system32\drivers\Msfs.sys
2011/04/10 09:39:53.0592 0712 MSKSSRV (d1575e71568f4d9e14ca56b7b0453bf1) C:\WINDOWS\system32\drivers\MSKSSRV.sys
2011/04/10 09:39:53.0607 0712 MSPCLOCK (325bb26842fc7ccc1fcce2c457317f3e) C:\WINDOWS\system32\drivers\MSPCLOCK.sys
2011/04/10 09:39:53.0623 0712 MSPQM (bad59648ba099da4a17680b39730cb3d) C:\WINDOWS\system32\drivers\MSPQM.sys
2011/04/10 09:39:53.0654 0712 mssmbios (af5f4f3f14a8ea2c26de30f7a1e17136) C:\WINDOWS\system32\DRIVERS\mssmbios.sys
2011/04/10 09:39:53.0685 0712 MTsensor (d48659bb24c48345d926ecb45c1ebdf5) C:\WINDOWS\system32\DRIVERS\ASACPI.sys
2011/04/10 09:39:53.0717 0712 Mup (2f625d11385b1a94360bfc70aaefdee1) C:\WINDOWS\system32\drivers\Mup.sys
2011/04/10 09:39:53.0842 0712 NAVENG (c34e2a884ccca8b5567d0c2752527073) C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_18.1.0.37\Definitions\VirusDefs\20110407.035\NAVENG.SYS
2011/04/10 09:39:53.0889 0712 NAVEX15 (b3916eeec738dd4178f4fd6a44a32e36) C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_18.1.0.37\Definitions\VirusDefs\20110407.035\NAVEX15.SYS
2011/04/10 09:39:53.0935 0712 NDIS (1df7f42665c94b825322fae71721130d) C:\WINDOWS\system32\drivers\NDIS.sys
2011/04/10 09:39:53.0967 0712 ndiscm (b797ee2ef919c95561dee78b72b33e5b) C:\WINDOWS\system32\DRIVERS\NetMotCM.sys
2011/04/10 09:39:53.0998 0712 NdisTapi (1ab3d00c991ab086e69db84b6c0ed78f) C:\WINDOWS\system32\DRIVERS\ndistapi.sys
2011/04/10 09:39:54.0014 0712 Ndisuio (f927a4434c5028758a842943ef1a3849) C:\WINDOWS\system32\DRIVERS\ndisuio.sys
2011/04/10 09:39:54.0029 0712 NdisWan (edc1531a49c80614b2cfda43ca8659ab) C:\WINDOWS\system32\DRIVERS\ndiswan.sys
2011/04/10 09:39:54.0060 0712 NDProxy (6215023940cfd3702b46abc304e1d45a) C:\WINDOWS\system32\drivers\NDProxy.sys
2011/04/10 09:39:54.0076 0712 NetBIOS (5d81cf9a2f1a3a756b66cf684911cdf0) C:\WINDOWS\system32\DRIVERS\netbios.sys
2011/04/10 09:39:54.0092 0712 NetBT (74b2b2f5bea5e9a3dc021d685551bd3d) C:\WINDOWS\system32\DRIVERS\netbt.sys
2011/04/10 09:39:54.0139 0712 NIC1394 (e9e47cfb2d461fa0fc75b7a74c6383ea) C:\WINDOWS\system32\DRIVERS\nic1394.sys
2011/04/10 09:39:54.0154 0712 Npfs (3182d64ae053d6fb034f44b6def8034a) C:\WINDOWS\system32\drivers\Npfs.sys
2011/04/10 09:39:54.0170 0712 Ntfs (78a08dd6a8d65e697c18e1db01c5cdca) C:\WINDOWS\system32\drivers\Ntfs.sys
2011/04/10 09:39:54.0232 0712 Null (73c1e1f395918bc2c6dd67af7591a3ad) C:\WINDOWS\system32\drivers\Null.sys
2011/04/10 09:39:54.0357 0712 nv (ba1b732c1a70cfea0c1b64f2850bf44f) C:\WINDOWS\system32\DRIVERS\nv4_mini.sys
2011/04/10 09:39:54.0389 0712 NVENETFD (b9333604527e02cd2223f200c0bae7e0) C:\WINDOWS\system32\DRIVERS\NVENETFD.sys
2011/04/10 09:39:54.0404 0712 nvnetbus (5e9e55f7ee644c7c5fd78a206fbe37ab) C:\WINDOWS\system32\DRIVERS\nvnetbus.sys
2011/04/10 09:39:54.0451 0712 NwlnkFlt (b305f3fad35083837ef46a0bbce2fc57) C:\WINDOWS\system32\DRIVERS\nwlnkflt.sys
2011/04/10 09:39:54.0467 0712 NwlnkFwd (c99b3415198d1aab7227f2c88fd664b9) C:\WINDOWS\system32\DRIVERS\nwlnkfwd.sys
2011/04/10 09:39:54.0514 0712 ohci1394 (ca33832df41afb202ee7aeb05145922f) C:\WINDOWS\system32\DRIVERS\ohci1394.sys
2011/04/10 09:39:54.0545 0712 Parport (5575faf8f97ce5e713d108c2a58d7c7c) C:\WINDOWS\system32\DRIVERS\parport.sys
2011/04/10 09:39:54.0576 0712 PartMgr (beb3ba25197665d82ec7065b724171c6) C:\WINDOWS\system32\drivers\PartMgr.sys
2011/04/10 09:39:54.0623 0712 ParVdm (70e98b3fd8e963a6a46a2e6247e0bea1) C:\WINDOWS\system32\drivers\ParVdm.sys
2011/04/10 09:39:54.0639 0712 PCI (121de291980b0209b9cb2a6bd138fce3) C:\WINDOWS\system32\DRIVERS\pci.sys
2011/04/10 09:39:54.0639 0712 Suspicious file (Forged): C:\WINDOWS\system32\DRIVERS\pci.sys. Real md5: 121de291980b0209b9cb2a6bd138fce3, Fake md5: a219903ccf74233761d92bef471a07b1
2011/04/10 09:39:54.0639 0712 PCI - detected Rootkit.Win32.TDSS.tdl3 (0)
2011/04/10 09:39:54.0701 0712 PCIIde (ccf5f451bb1a5a2a522a76e670000ff0) C:\WINDOWS\system32\DRIVERS\pciide.sys
2011/04/10 09:39:54.0717 0712 Pcmcia (9e89ef60e9ee05e3f2eef2da7397f1c1) C:\WINDOWS\system32\drivers\Pcmcia.sys
2011/04/10 09:39:54.0889 0712 PptpMiniport (efeec01b1d3cf84f16ddd24d9d9d8f99) C:\WINDOWS\system32\DRIVERS\raspptp.sys
2011/04/10 09:39:54.0904 0712 PSched (09298ec810b07e5d582cb3a3f9255424) C:\WINDOWS\system32\DRIVERS\psched.sys
2011/04/10 09:39:54.0935 0712 Ptilink (80d317bd1c3dbc5d4fe7b1678c60cadd) C:\WINDOWS\system32\DRIVERS\ptilink.sys
2011/04/10 09:39:55.0045 0712 RasAcd (fe0d99d6f31e4fad8159f690d68ded9c) C:\WINDOWS\system32\DRIVERS\rasacd.sys
2011/04/10 09:39:55.0076 0712 Rasl2tp (11b4a627bc9614b885c4969bfa5ff8a6) C:\WINDOWS\system32\DRIVERS\rasl2tp.sys
2011/04/10 09:39:55.0092 0712 RasPppoe (5bc962f2654137c9909c3d4603587dee) C:\WINDOWS\system32\DRIVERS\raspppoe.sys
2011/04/10 09:39:55.0107 0712 Raspti (fdbb1d60066fcfbb7452fd8f9829b242) C:\WINDOWS\system32\DRIVERS\raspti.sys
2011/04/10 09:39:55.0123 0712 Rdbss (7ad224ad1a1437fe28d89cf22b17780a) C:\WINDOWS\system32\DRIVERS\rdbss.sys
2011/04/10 09:39:55.0139 0712 RDPCDD (4912d5b403614ce99c28420f75353332) C:\WINDOWS\system32\DRIVERS\RDPCDD.sys
2011/04/10 09:39:55.0170 0712 rdpdr (15cabd0f7c00c47c70124907916af3f1) C:\WINDOWS\system32\DRIVERS\rdpdr.sys
2011/04/10 09:39:55.0201 0712 RDPWD (6728e45b66f93c08f11de2e316fc70dd) C:\WINDOWS\system32\drivers\RDPWD.sys
2011/04/10 09:39:55.0232 0712 redbook (f828dd7e1419b6653894a8f97a0094c5) C:\WINDOWS\system32\DRIVERS\redbook.sys
2011/04/10 09:39:55.0264 0712 RimUsb (f17713d108aca124a139fde877eef68a) C:\WINDOWS\system32\Drivers\RimUsb.sys
2011/04/10 09:39:55.0295 0712 RimVSerPort (2c4fb2e9f039287767c384e46ee91030) C:\WINDOWS\system32\DRIVERS\RimSerial.sys
2011/04/10 09:39:55.0342 0712 ROOTMODEM (d8b0b4ade32574b2d9c5cc34dc0dbbe7) C:\WINDOWS\system32\Drivers\RootMdm.sys
2011/04/10 09:39:55.0420 0712 Secdrv (90a3935d05b494a5a39d37e71f09a677) C:\WINDOWS\system32\DRIVERS\secdrv.sys
2011/04/10 09:39:55.0451 0712 serenum (0f29512ccd6bead730039fb4bd2c85ce) C:\WINDOWS\system32\DRIVERS\serenum.sys
2011/04/10 09:39:55.0467 0712 Serial (cca207a8896d4c6a0c9ce29a4ae411a7) C:\WINDOWS\system32\DRIVERS\serial.sys
2011/04/10 09:39:55.0498 0712 Sfloppy (8e6b8c671615d126fdc553d1e2de5562) C:\WINDOWS\system32\drivers\Sfloppy.sys
2011/04/10 09:39:55.0560 0712 splitter (ab8b92451ecb048a4d1de7c3ffcb4a9f) C:\WINDOWS\system32\drivers\splitter.sys
2011/04/10 09:39:55.0592 0712 sr (76bb022c2fb6902fd5bdd4f78fc13a5d) C:\WINDOWS\system32\DRIVERS\sr.sys
2011/04/10 09:39:55.0639 0712 SRTSP (a7a104a61c4e30de9c58f8c372a5c209) C:\WINDOWS\System32\Drivers\NAV\1205000.07D\SRTSP.SYS
2011/04/10 09:39:55.0654 0712 SRTSPX (2833445f786bd000bb14c84a9d91347a) C:\WINDOWS\system32\drivers\NAV\1205000.07D\SRTSPX.SYS
2011/04/10 09:39:55.0685 0712 Srv (da852e3e0bf1cea75d756f9866241e57) C:\WINDOWS\system32\DRIVERS\srv.sys
2011/04/10 09:39:55.0748 0712 StillCam (a9573045baa16eab9b1085205b82f1ed) C:\WINDOWS\system32\DRIVERS\serscan.sys
2011/04/10 09:39:55.0779 0712 swenum (3941d127aef12e93addf6fe6ee027e0f) C:\WINDOWS\system32\DRIVERS\swenum.sys
2011/04/10 09:39:55.0810 0712 swmidi (8ce882bcc6cf8a62f2b2323d95cb3d01) C:\WINDOWS\system32\drivers\swmidi.sys
2011/04/10 09:39:55.0904 0712 SymDS (bdf077b897b5f9f929b6bf0cfd436962) C:\WINDOWS\system32\drivers\NAV\1205000.07D\SYMDS.SYS
2011/04/10 09:39:55.0935 0712 SymEFA (7732298ad2eddd364c1d4f439d99ae7c) C:\WINDOWS\system32\drivers\NAV\1205000.07D\SYMEFA.SYS
2011/04/10 09:39:55.0982 0712 SymEvent (5c76a63fac8a5580c5a1c4a4ed827782) C:\WINDOWS\system32\Drivers\SYMEVENT.SYS
2011/04/10 09:39:55.0998 0712 SymIRON (a73399804d5d4a8b20ba60fcf70c9f1f) C:\WINDOWS\system32\drivers\NAV\1205000.07D\Ironx86.SYS
2011/04/10 09:39:56.0029 0712 SYMTDI (8c07683bf02b63ad71bcb2cf28af2d06) C:\WINDOWS\System32\Drivers\NAV\1205000.07D\SYMTDI.SYS
2011/04/10 09:39:56.0107 0712 sysaudio (8b83f3ed0f1688b4958f77cd6d2bf290) C:\WINDOWS\system32\drivers\sysaudio.sys
2011/04/10 09:39:56.0154 0712 Tcpip (9aefa14bd6b182d61e3119fa5f436d3d) C:\WINDOWS\system32\DRIVERS\tcpip.sys
2011/04/10 09:39:56.0185 0712 TDPIPE (6471a66807f5e104e4885f5b67349397) C:\WINDOWS\system32\drivers\TDPIPE.sys
2011/04/10 09:39:56.0201 0712 TDTCP (c56b6d0402371cf3700eb322ef3aaf61) C:\WINDOWS\system32\drivers\TDTCP.sys
2011/04/10 09:39:56.0232 0712 TermDD (88155247177638048422893737429d9e) C:\WINDOWS\system32\DRIVERS\termdd.sys
2011/04/10 09:39:56.0279 0712 Udfs (5787b80c2e3c5e2f56c2a233d91fa2c9) C:\WINDOWS\system32\drivers\Udfs.sys
2011/04/10 09:39:56.0342 0712 Update (402ddc88356b1bac0ee3dd1580c76a31) C:\WINDOWS\system32\DRIVERS\update.sys
2011/04/10 09:39:56.0373 0712 USBAAPL (5c2bdc152bbab34f36473deaf7713f22) C:\WINDOWS\system32\Drivers\usbaapl.sys
2011/04/10 09:39:56.0389 0712 usbccgp (173f317ce0db8e21322e71b7e60a27e8) C:\WINDOWS\system32\DRIVERS\usbccgp.sys
2011/04/10 09:39:56.0420 0712 usbehci (65dcf09d0e37d4c6b11b5b0b76d470a7) C:\WINDOWS\system32\DRIVERS\usbehci.sys
2011/04/10 09:39:56.0435 0712 usbhub (1ab3cdde553b6e064d2e754efe20285c) C:\WINDOWS\system32\DRIVERS\usbhub.sys
2011/04/10 09:39:56.0451 0712 usbohci (0daecce65366ea32b162f85f07c6753b) C:\WINDOWS\system32\DRIVERS\usbohci.sys
2011/04/10 09:39:56.0467 0712 usbprint (a717c8721046828520c9edf31288fc00) C:\WINDOWS\system32\DRIVERS\usbprint.sys
2011/04/10 09:39:56.0482 0712 usbscan (a0b8cf9deb1184fbdd20784a58fa75d4) C:\WINDOWS\system32\DRIVERS\usbscan.sys
2011/04/10 09:39:56.0514 0712 USBSTOR (a32426d9b14a089eaa1d922e0c5801a9) C:\WINDOWS\system32\DRIVERS\USBSTOR.SYS
2011/04/10 09:39:56.0529 0712 VgaSave (0d3a8fafceacd8b7625cd549757a7df1) C:\WINDOWS\System32\drivers\vga.sys
2011/04/10 09:39:56.0592 0712 VolSnap (4c8fcb5cc53aab716d810740fe59d025) C:\WINDOWS\system32\drivers\VolSnap.sys
2011/04/10 09:39:56.0654 0712 Wanarp (e20b95baedb550f32dd489265c1da1f6) C:\WINDOWS\system32\DRIVERS\wanarp.sys
2011/04/10 09:39:56.0685 0712 wdmaud (6768acf64b18196494413695f0c3a00f) C:\WINDOWS\system32\drivers\wdmaud.sys
2011/04/10 09:39:56.0748 0712 WpdUsb (cf4def1bf66f06964dc0d91844239104) C:\WINDOWS\system32\Drivers\wpdusb.sys
2011/04/10 09:39:56.0795 0712 WudfPf (f15feafffbb3644ccc80c5da584e6311) C:\WINDOWS\system32\DRIVERS\WudfPf.sys
2011/04/10 09:39:57.0014 0712 ================================================================================
2011/04/10 09:39:57.0014 0712 Scan finished
2011/04/10 09:39:57.0014 0712 ================================================================================
2011/04/10 09:39:57.0029 1964 Detected object count: 1
2011/04/10 09:40:44.0451 1964 Rootkit.Win32.TDSS.tdl3(PCI) - User select action: Skip
estherangel
Active Member
 
Posts: 8
Joined: April 8th, 2011, 10:48 am

Re: Issues

Unread postby Cypher » April 10th, 2011, 11:55 am

Hi estherangel.
Thank you so much for your time! I really appreciate it!

You're most welcome.
Continue with the instructions below then give me an update on how your computer is performing.

Your computer is infected with a ROOTKIT. In particular, the TDL3/TDSS rootkit, also known as Win32/Alureon. A rootkit is a set of software tools intended for concealing running processes, files or system data from the operating system.

Due to its rootkit functionality, it's impossible to tell what may have been done when the system was compromised.

Therefore once your PC is clean, if it has been used for online banking, it may be prudent to:

  1. Call all your banks, financial institutions, credit card companies and inform them that you may be a victim of identity theft and put a watch on your accounts.
  2. Change all your passwords (ISP login password, your email address(es) passwords, financial accounts, PayPal, eBay, Amazon, online groups and forums and any other online activities you carry out which require a username and password)

What are rootkits from Wikipedia

How do I respond to a possible identity theft and how do I prevent it


Add/Remove programs
  • Click on start
  • Then Run
  • In the open text entry box please copy/paste appwiz.cpl Then click enter.
  • Press the "Remove" or "Change/Remove"...button to uninstall the following.
Java 2 Runtime Environment, SE v1.4.1_01
McAfee Security Scan Plus

Next.

Back Up registry with ERUNT

  • Please download ERUNT and save it to your desktop.
  • Alternate Download
  • Double-click on erunt_setup.exe to install the program
  • Untick the NTREGOPT desktop shortcut option
  • Click No when you get the option to run Erunt at Windows startup.
  • During the installation, tick Launch Erunt.
  • Accept the default options for running a backup.
  • Erunt will then backup your registry.
  • Click OK to finish.
  • If you are unable to back up your Registry with ERUNT ....
    • Let me know.
    • Do not follow any further instructions until I tell you to.

Next.

Download and run OTM

Download OTM.exe by Old Timer and save it to your Desktop.
  • Double-click OTM.exe to run it.
  • Right-click then copy the following code, Do not include the word Code.
    Code: Select all
    :Reg
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{B69F34DD-F0F9-42DC-9EDD-957187DA688D}]
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
    "A057A204-BACC-4D26-9990-79A187E2698E"=-
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
    "0B53EAC3-8D69-4B9E-9B19-A37C9A5676A7"=-
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
    "42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6"=-
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "<NO NAME>"=-
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{8AD9C840-044E-11D1-B3E9-00805F499D93}]
    
    :Files
    ipconfig /flushdns /c
    
    :Commands
    [EmptyFlash]
    [emptytemp]
    [ClearAllRestorePoints]
    [start explorer]
    [Reboot]
    

    • Return to OTM, right-click then paste the code into the blank box below Image
    • Next click on the large Image button.
    • OTM may ask to reboot the machine. Please do so if asked.
    • Copy everything in the Results window (under the green bar), and paste it in your next reply.

NOTE: [i]If you are unable to copy/paste from this window (as will be the case if the machine was rebooted), open Notepad (Start->All Programs->Accessories->Notepad), click File->Open, in the File Name box enter *.log and press the Enter key, navigate to the

Next.


  • First go to Start > Computer > C: and delete the TDSSKiller log that was created there.
  • Next double click on TDSSKiller.exe to launch it.
  • Click on Start Scan, the scan will run.
  • When the scan has finished Ensure Cure ( the default) is selected... then click Continue > Reboot now.
  • When finished re-booting, a log of the cleanup will be found at C:\TDSSKiller.2.4.0.0_DD.MM.YYYY_HH.MM.SS_log.txt.
  • To find the log go to Start > Computer > C:
  • Post the contents of that log in your next reply please.

Next.

Please run DDS again and post the resulting logs.

Logs/Information to Post in your Next Reply

  • OTM log.
  • TDSSKiller log.
  • DDS.txt and Attach.txt contents.
  • Please give me an update on how your computer is performing.
User avatar
Cypher
Admin/Teacher
Admin/Teacher
 
Posts: 14959
Joined: October 29th, 2008, 12:49 pm
Location: Land Of The Leprechauns

Re: Issues

Unread postby estherangel » April 10th, 2011, 12:07 pm

Hi Cypher,
I was able to uninstall McAfee Security Scan Plus, but when I select "Java 2 Runtime Environment, SE v1.4.1_01" from the add/remove programs, it gives me an error message "Error loading C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll The specified module could not be found."

Should I continue with Erunt?
estherangel
Active Member
 
Posts: 8
Joined: April 8th, 2011, 10:48 am

Re: Issues

Unread postby Cypher » April 10th, 2011, 12:20 pm

Hi.
Yes just continue with the rest of my instructions then post the requested logs.
User avatar
Cypher
Admin/Teacher
Admin/Teacher
 
Posts: 14959
Joined: October 29th, 2008, 12:49 pm
Location: Land Of The Leprechauns

Re: Issues

Unread postby estherangel » April 10th, 2011, 12:38 pm

From the OTM:

All processes killed
========== REGISTRY ==========
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{B69F34DD-F0F9-42DC-9EDD-957187DA688D}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{B69F34DD-F0F9-42DC-9EDD-957187DA688D}\ not found.
Registry value HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar\\A057A204-BACC-4D26-9990-79A187E2698E not found.
Registry value HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar\\0B53EAC3-8D69-4B9E-9B19-A37C9A5676A7 not found.
Registry value HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar\\42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6 not found.
Registry value HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\\<NO NAME> not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{8AD9C840-044E-11D1-B3E9-00805F499D93}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{8AD9C840-044E-11D1-B3E9-00805F499D93}\ deleted successfully.
========== FILES ==========
< ipconfig /flushdns /c >
Windows IP Configuration
Successfully flushed the DNS Resolver Cache.
C:\Documents and Settings\Kam\Desktop\cmd.bat deleted successfully.
C:\Documents and Settings\Kam\Desktop\cmd.txt deleted successfully.
========== COMMANDS ==========

[EMPTYTEMP]

User: All Users

User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 33170 bytes

User: Francis
->Temp folder emptied: 170373673 bytes
->Temporary Internet Files folder emptied: 30366719 bytes
->FireFox cache emptied: 46444729 bytes
->Flash cache emptied: 75548 bytes

User: Kam
->Temp folder emptied: 772678943 bytes
->Temporary Internet Files folder emptied: 14171423 bytes
->FireFox cache emptied: 48656137 bytes
->Flash cache emptied: 146529 bytes

User: LocalService
->Temp folder emptied: 66016 bytes
->Temporary Internet Files folder emptied: 370123 bytes

User: NetworkService
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 33170 bytes

User: TEMP
->Temp folder emptied: 878700 bytes
->Temporary Internet Files folder emptied: 479403 bytes

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 2263915 bytes
%systemroot%\System32 .tmp files removed: 17550169 bytes
%systemroot%\System32\dllcache .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 74058463 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temp folder emptied: 91411718 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 33170 bytes
RecycleBin emptied: 2055114 bytes

Total Files Cleaned = 1,213.00 mb


Restore points cleared and new OTM Restore Point set!

OTM by OldTimer - Version 3.1.17.2 log created on 04102011_102930

Files moved on Reboot...
File C:\WINDOWS\temp\Perflib_Perfdata_22c.dat not found!

Registry entries deleted on Reboot...
estherangel
Active Member
 
Posts: 8
Joined: April 8th, 2011, 10:48 am

Re: Issues

Unread postby estherangel » April 10th, 2011, 12:42 pm

2011/04/10 10:39:07.0660 3428 TDSS rootkit removing tool 2.4.21.0 Mar 10 2011 12:26:28
2011/04/10 10:39:07.0878 3428 ================================================================================
2011/04/10 10:39:07.0878 3428 SystemInfo:
2011/04/10 10:39:07.0878 3428
2011/04/10 10:39:07.0878 3428 OS Version: 5.1.2600 ServicePack: 3.0
2011/04/10 10:39:07.0878 3428 Product type: Workstation
2011/04/10 10:39:07.0878 3428 ComputerName: FRANCIS-5D3DFCF
2011/04/10 10:39:07.0878 3428 UserName: Kam
2011/04/10 10:39:07.0878 3428 Windows directory: C:\WINDOWS
2011/04/10 10:39:07.0878 3428 System windows directory: C:\WINDOWS
2011/04/10 10:39:07.0878 3428 Processor architecture: Intel x86
2011/04/10 10:39:07.0878 3428 Number of processors: 2
2011/04/10 10:39:07.0878 3428 Page size: 0x1000
2011/04/10 10:39:07.0878 3428 Boot type: Normal boot
2011/04/10 10:39:07.0878 3428 ================================================================================
2011/04/10 10:39:08.0222 3428 Initialize success
2011/04/10 10:39:12.0580 0964 ================================================================================
2011/04/10 10:39:12.0580 0964 Scan started
2011/04/10 10:39:12.0580 0964 Mode: Manual;
2011/04/10 10:39:12.0580 0964 ================================================================================
2011/04/10 10:39:13.0377 0964 ACPI (8fd99680a539792a30e97944fdaecf17) C:\WINDOWS\system32\DRIVERS\ACPI.sys
2011/04/10 10:39:13.0440 0964 ACPIEC (9859c0f6936e723e4892d7141b1327d5) C:\WINDOWS\system32\drivers\ACPIEC.sys
2011/04/10 10:39:13.0533 0964 aec (8bed39e3c35d6a489438b8141717a557) C:\WINDOWS\system32\drivers\aec.sys
2011/04/10 10:39:13.0596 0964 AFD (7618d5218f2a614672ec61a80d854a37) C:\WINDOWS\System32\drivers\afd.sys
2011/04/10 10:39:13.0861 0964 Arp1394 (b5b8a80875c1dededa8b02765642c32f) C:\WINDOWS\system32\DRIVERS\arp1394.sys
2011/04/10 10:39:14.0002 0964 AsyncMac (b153affac761e7f5fcfa822b9c4e97bc) C:\WINDOWS\system32\DRIVERS\asyncmac.sys
2011/04/10 10:39:14.0065 0964 atapi (9f3a2f5aa6875c72bf062c712cfa2674) C:\WINDOWS\system32\DRIVERS\atapi.sys
2011/04/10 10:39:14.0158 0964 Atmarpc (9916c1225104ba14794209cfa8012159) C:\WINDOWS\system32\DRIVERS\atmarpc.sys
2011/04/10 10:39:14.0221 0964 audstub (d9f724aa26c010a217c97606b160ed68) C:\WINDOWS\system32\DRIVERS\audstub.sys
2011/04/10 10:39:14.0252 0964 Beep (da1f27d85e0d1525f6621372e7b685e9) C:\WINDOWS\system32\drivers\Beep.sys
2011/04/10 10:39:14.0393 0964 BHDrvx86 (32d6e07922d17bed40ae746fc86b8a68) C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_18.1.0.37\Definitions\BASHDefs\20110309.001\BHDrvx86.sys
2011/04/10 10:39:14.0440 0964 cbidf2k (90a673fc8e12a79afbed2576f6a7aaf9) C:\WINDOWS\system32\drivers\cbidf2k.sys
2011/04/10 10:39:14.0471 0964 Cdaudio (c1b486a7658353d33a10cc15211a873b) C:\WINDOWS\system32\drivers\Cdaudio.sys
2011/04/10 10:39:14.0502 0964 Cdfs (c885b02847f5d2fd45a24e219ed93b32) C:\WINDOWS\system32\drivers\Cdfs.sys
2011/04/10 10:39:14.0564 0964 Cdrom (4b0a100eaf5c49ef3cca8c641431eacc) C:\WINDOWS\system32\DRIVERS\cdrom.sys
2011/04/10 10:39:14.0689 0964 d347bus (5776322f93cdb91086111f5ffbfda2a0) C:\WINDOWS\system32\DRIVERS\d347bus.sys
2011/04/10 10:39:14.0721 0964 d347prt (b49f79ace459763f4e0380071be9cb45) C:\WINDOWS\system32\Drivers\d347prt.sys
2011/04/10 10:39:14.0783 0964 Disk (044452051f3e02e7963599fc8f4f3e25) C:\WINDOWS\system32\DRIVERS\disk.sys
2011/04/10 10:39:14.0830 0964 dmboot (d992fe1274bde0f84ad826acae022a41) C:\WINDOWS\system32\drivers\dmboot.sys
2011/04/10 10:39:14.0877 0964 dmio (7c824cf7bbde77d95c08005717a95f6f) C:\WINDOWS\system32\drivers\dmio.sys
2011/04/10 10:39:14.0908 0964 dmload (e9317282a63ca4d188c0df5e09c6ac5f) C:\WINDOWS\system32\drivers\dmload.sys
2011/04/10 10:39:14.0939 0964 DMusic (8a208dfcf89792a484e76c40e5f50b45) C:\WINDOWS\system32\drivers\DMusic.sys
2011/04/10 10:39:14.0986 0964 drmkaud (8f5fcff8e8848afac920905fbd9d33c8) C:\WINDOWS\system32\drivers\drmkaud.sys
2011/04/10 10:39:15.0096 0964 eeCtrl (089296aedb9b72b4916ac959752bdc89) C:\Program Files\Common Files\Symantec Shared\EENGINE\eeCtrl.sys
2011/04/10 10:39:15.0174 0964 EraserUtilRebootDrv (850259334652d392e33ee3412562e583) C:\Program Files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys
2011/04/10 10:39:15.0267 0964 exFat (3ef58f2eae3aecab45d682152db2f67d) C:\WINDOWS\system32\drivers\exFat.sys
2011/04/10 10:39:15.0299 0964 Fastfat (38d332a6d56af32635675f132548343e) C:\WINDOWS\system32\drivers\Fastfat.sys
2011/04/10 10:39:15.0330 0964 Fdc (92cdd60b6730b9f50f6a1a0c1f8cdc81) C:\WINDOWS\system32\DRIVERS\fdc.sys
2011/04/10 10:39:15.0346 0964 Fips (d45926117eb9fa946a6af572fbe1caa3) C:\WINDOWS\system32\drivers\Fips.sys
2011/04/10 10:39:15.0377 0964 Flpydisk (9d27e7b80bfcdf1cdd9b555862d5e7f0) C:\WINDOWS\system32\DRIVERS\flpydisk.sys
2011/04/10 10:39:15.0392 0964 FltMgr (b2cf4b0786f8212cb92ed2b50c6db6b0) C:\WINDOWS\system32\drivers\fltmgr.sys
2011/04/10 10:39:15.0424 0964 Fs_Rec (c865b83411d7347627a4beec22543fb1) C:\WINDOWS\system32\drivers\Fs_Rec.sys
2011/04/10 10:39:15.0439 0964 Ftdisk (6ac26732762483366c3969c9e4d2259d) C:\WINDOWS\system32\DRIVERS\ftdisk.sys
2011/04/10 10:39:15.0471 0964 Gpc (0a02c63c8b144bd8c86b103dee7c86a2) C:\WINDOWS\system32\DRIVERS\msgpc.sys
2011/04/10 10:39:15.0502 0964 HDAudBus (573c7d0a32852b48f3058cfd8026f511) C:\WINDOWS\system32\DRIVERS\HDAudBus.sys
2011/04/10 10:39:15.0533 0964 HidUsb (ccf82c5ec8a7326c3066de870c06daf1) C:\WINDOWS\system32\DRIVERS\hidusb.sys
2011/04/10 10:39:15.0564 0964 HPZid412 (9f1d80908658eb7f1bf70809e0b51470) C:\WINDOWS\system32\DRIVERS\HPZid412.sys
2011/04/10 10:39:15.0611 0964 HPZipr12 (f7e3e9d50f9cd3de28085a8fdaa0a1c3) C:\WINDOWS\system32\DRIVERS\HPZipr12.sys
2011/04/10 10:39:15.0627 0964 HPZius12 (cf1b7951b4ec8d13f3c93b74bb2b461b) C:\WINDOWS\system32\DRIVERS\HPZius12.sys
2011/04/10 10:39:15.0674 0964 HTTP (f80a415ef82cd06ffaf0d971528ead38) C:\WINDOWS\system32\Drivers\HTTP.sys
2011/04/10 10:39:15.0736 0964 i8042prt (4a0b06aa8943c1e332520f7440c0aa30) C:\WINDOWS\system32\DRIVERS\i8042prt.sys
2011/04/10 10:39:15.0892 0964 IDSxpx86 (50fa4c70534cf3b5c17ec83debe07afd) C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_18.1.0.37\Definitions\IPSDefs\20110408.001\IDSxpx86.sys
2011/04/10 10:39:15.0924 0964 Imapi (083a052659f5310dd8b6a6cb05edcf8e) C:\WINDOWS\system32\DRIVERS\imapi.sys
2011/04/10 10:39:16.0127 0964 IntcAzAudAddService (60d7460b07012d364ced11dd9fd83e1f) C:\WINDOWS\system32\drivers\RtkHDAud.sys
2011/04/10 10:39:16.0377 0964 intelppm (8c953733d8f36eb2133f5bb58808b66b) C:\WINDOWS\system32\DRIVERS\intelppm.sys
2011/04/10 10:39:16.0408 0964 Ip6Fw (3bb22519a194418d5fec05d800a19ad0) C:\WINDOWS\system32\drivers\ip6fw.sys
2011/04/10 10:39:16.0439 0964 IpFilterDriver (731f22ba402ee4b62748adaf6363c182) C:\WINDOWS\system32\DRIVERS\ipfltdrv.sys
2011/04/10 10:39:16.0486 0964 IpInIp (b87ab476dcf76e72010632b5550955f5) C:\WINDOWS\system32\DRIVERS\ipinip.sys
2011/04/10 10:39:16.0517 0964 IpNat (cc748ea12c6effde940ee98098bf96bb) C:\WINDOWS\system32\DRIVERS\ipnat.sys
2011/04/10 10:39:16.0533 0964 IPSec (23c74d75e36e7158768dd63d92789a91) C:\WINDOWS\system32\DRIVERS\ipsec.sys
2011/04/10 10:39:16.0595 0964 IRENUM (c93c9ff7b04d772627a3646d89f7bf89) C:\WINDOWS\system32\DRIVERS\irenum.sys
2011/04/10 10:39:16.0627 0964 isapnp (05a299ec56e52649b1cf2fc52d20f2d7) C:\WINDOWS\system32\DRIVERS\isapnp.sys
2011/04/10 10:39:16.0642 0964 Kbdclass (463c1ec80cd17420a542b7f36a36f128) C:\WINDOWS\system32\DRIVERS\kbdclass.sys
2011/04/10 10:39:16.0658 0964 kbdhid (9ef487a186dea361aa06913a75b3fa99) C:\WINDOWS\system32\DRIVERS\kbdhid.sys
2011/04/10 10:39:16.0689 0964 kmixer (692bcf44383d056aed41b045a323d378) C:\WINDOWS\system32\drivers\kmixer.sys
2011/04/10 10:39:16.0736 0964 KSecDD (c6ebf1d6ad71df30db49b8d3287e1368) C:\WINDOWS\system32\drivers\KSecDD.sys
2011/04/10 10:39:16.0830 0964 mnmdd (4ae068242760a1fb6e1a44bf4e16afa6) C:\WINDOWS\system32\drivers\mnmdd.sys
2011/04/10 10:39:16.0861 0964 Modem (dfcbad3cec1c5f964962ae10e0bcc8e1) C:\WINDOWS\system32\drivers\Modem.sys
2011/04/10 10:39:16.0892 0964 Mouclass (35c9e97194c8cfb8430125f8dbc34d04) C:\WINDOWS\system32\DRIVERS\mouclass.sys
2011/04/10 10:39:16.0923 0964 mouhid (b1c303e17fb9d46e87a98e4ba6769685) C:\WINDOWS\system32\DRIVERS\mouhid.sys
2011/04/10 10:39:16.0955 0964 MountMgr (a80b9a0bad1b73637dbcbba7df72d3fd) C:\WINDOWS\system32\drivers\MountMgr.sys
2011/04/10 10:39:17.0002 0964 MRxDAV (11d42bb6206f33fbb3ba0288d3ef81bd) C:\WINDOWS\system32\DRIVERS\mrxdav.sys
2011/04/10 10:39:17.0048 0964 MRxSmb (f3aefb11abc521122b67095044169e98) C:\WINDOWS\system32\DRIVERS\mrxsmb.sys
2011/04/10 10:39:17.0095 0964 Msfs (c941ea2454ba8350021d774daf0f1027) C:\WINDOWS\system32\drivers\Msfs.sys
2011/04/10 10:39:17.0111 0964 MSKSSRV (d1575e71568f4d9e14ca56b7b0453bf1) C:\WINDOWS\system32\drivers\MSKSSRV.sys
2011/04/10 10:39:17.0126 0964 MSPCLOCK (325bb26842fc7ccc1fcce2c457317f3e) C:\WINDOWS\system32\drivers\MSPCLOCK.sys
2011/04/10 10:39:17.0158 0964 MSPQM (bad59648ba099da4a17680b39730cb3d) C:\WINDOWS\system32\drivers\MSPQM.sys
2011/04/10 10:39:17.0189 0964 mssmbios (af5f4f3f14a8ea2c26de30f7a1e17136) C:\WINDOWS\system32\DRIVERS\mssmbios.sys
2011/04/10 10:39:17.0220 0964 MTsensor (d48659bb24c48345d926ecb45c1ebdf5) C:\WINDOWS\system32\DRIVERS\ASACPI.sys
2011/04/10 10:39:17.0236 0964 Mup (2f625d11385b1a94360bfc70aaefdee1) C:\WINDOWS\system32\drivers\Mup.sys
2011/04/10 10:39:17.0361 0964 NAVENG (c34e2a884ccca8b5567d0c2752527073) C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_18.1.0.37\Definitions\VirusDefs\20110410.002\NAVENG.SYS
2011/04/10 10:39:17.0423 0964 NAVEX15 (b3916eeec738dd4178f4fd6a44a32e36) C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_18.1.0.37\Definitions\VirusDefs\20110410.002\NAVEX15.SYS
2011/04/10 10:39:17.0455 0964 NDIS (1df7f42665c94b825322fae71721130d) C:\WINDOWS\system32\drivers\NDIS.sys
2011/04/10 10:39:17.0501 0964 ndiscm (b797ee2ef919c95561dee78b72b33e5b) C:\WINDOWS\system32\DRIVERS\NetMotCM.sys
2011/04/10 10:39:17.0517 0964 NdisTapi (1ab3d00c991ab086e69db84b6c0ed78f) C:\WINDOWS\system32\DRIVERS\ndistapi.sys
2011/04/10 10:39:17.0548 0964 Ndisuio (f927a4434c5028758a842943ef1a3849) C:\WINDOWS\system32\DRIVERS\ndisuio.sys
2011/04/10 10:39:17.0564 0964 NdisWan (edc1531a49c80614b2cfda43ca8659ab) C:\WINDOWS\system32\DRIVERS\ndiswan.sys
2011/04/10 10:39:17.0580 0964 NDProxy (6215023940cfd3702b46abc304e1d45a) C:\WINDOWS\system32\drivers\NDProxy.sys
2011/04/10 10:39:17.0626 0964 NetBIOS (5d81cf9a2f1a3a756b66cf684911cdf0) C:\WINDOWS\system32\DRIVERS\netbios.sys
2011/04/10 10:39:17.0642 0964 NetBT (74b2b2f5bea5e9a3dc021d685551bd3d) C:\WINDOWS\system32\DRIVERS\netbt.sys
2011/04/10 10:39:17.0673 0964 NIC1394 (e9e47cfb2d461fa0fc75b7a74c6383ea) C:\WINDOWS\system32\DRIVERS\nic1394.sys
2011/04/10 10:39:17.0689 0964 Npfs (3182d64ae053d6fb034f44b6def8034a) C:\WINDOWS\system32\drivers\Npfs.sys
2011/04/10 10:39:17.0720 0964 Ntfs (78a08dd6a8d65e697c18e1db01c5cdca) C:\WINDOWS\system32\drivers\Ntfs.sys
2011/04/10 10:39:17.0783 0964 Null (73c1e1f395918bc2c6dd67af7591a3ad) C:\WINDOWS\system32\drivers\Null.sys
2011/04/10 10:39:17.0892 0964 nv (ba1b732c1a70cfea0c1b64f2850bf44f) C:\WINDOWS\system32\DRIVERS\nv4_mini.sys
2011/04/10 10:39:18.0001 0964 NVENETFD (b9333604527e02cd2223f200c0bae7e0) C:\WINDOWS\system32\DRIVERS\NVENETFD.sys
2011/04/10 10:39:18.0017 0964 nvnetbus (5e9e55f7ee644c7c5fd78a206fbe37ab) C:\WINDOWS\system32\DRIVERS\nvnetbus.sys
2011/04/10 10:39:18.0064 0964 NwlnkFlt (b305f3fad35083837ef46a0bbce2fc57) C:\WINDOWS\system32\DRIVERS\nwlnkflt.sys
2011/04/10 10:39:18.0079 0964 NwlnkFwd (c99b3415198d1aab7227f2c88fd664b9) C:\WINDOWS\system32\DRIVERS\nwlnkfwd.sys
2011/04/10 10:39:18.0111 0964 ohci1394 (ca33832df41afb202ee7aeb05145922f) C:\WINDOWS\system32\DRIVERS\ohci1394.sys
2011/04/10 10:39:18.0158 0964 Parport (5575faf8f97ce5e713d108c2a58d7c7c) C:\WINDOWS\system32\DRIVERS\parport.sys
2011/04/10 10:39:18.0173 0964 PartMgr (beb3ba25197665d82ec7065b724171c6) C:\WINDOWS\system32\drivers\PartMgr.sys
2011/04/10 10:39:18.0220 0964 ParVdm (70e98b3fd8e963a6a46a2e6247e0bea1) C:\WINDOWS\system32\drivers\ParVdm.sys
2011/04/10 10:39:18.0236 0964 PCI (121de291980b0209b9cb2a6bd138fce3) C:\WINDOWS\system32\DRIVERS\pci.sys
2011/04/10 10:39:18.0236 0964 Suspicious file (Forged): C:\WINDOWS\system32\DRIVERS\pci.sys. Real md5: 121de291980b0209b9cb2a6bd138fce3, Fake md5: a219903ccf74233761d92bef471a07b1
2011/04/10 10:39:18.0236 0964 PCI - detected Rootkit.Win32.TDSS.tdl3 (0)
2011/04/10 10:39:18.0298 0964 PCIIde (ccf5f451bb1a5a2a522a76e670000ff0) C:\WINDOWS\system32\DRIVERS\pciide.sys
2011/04/10 10:39:18.0314 0964 Pcmcia (9e89ef60e9ee05e3f2eef2da7397f1c1) C:\WINDOWS\system32\drivers\Pcmcia.sys
2011/04/10 10:39:18.0486 0964 PptpMiniport (efeec01b1d3cf84f16ddd24d9d9d8f99) C:\WINDOWS\system32\DRIVERS\raspptp.sys
2011/04/10 10:39:18.0517 0964 PSched (09298ec810b07e5d582cb3a3f9255424) C:\WINDOWS\system32\DRIVERS\psched.sys
2011/04/10 10:39:18.0548 0964 Ptilink (80d317bd1c3dbc5d4fe7b1678c60cadd) C:\WINDOWS\system32\DRIVERS\ptilink.sys
2011/04/10 10:39:18.0689 0964 RasAcd (fe0d99d6f31e4fad8159f690d68ded9c) C:\WINDOWS\system32\DRIVERS\rasacd.sys
2011/04/10 10:39:18.0720 0964 Rasl2tp (11b4a627bc9614b885c4969bfa5ff8a6) C:\WINDOWS\system32\DRIVERS\rasl2tp.sys
2011/04/10 10:39:18.0736 0964 RasPppoe (5bc962f2654137c9909c3d4603587dee) C:\WINDOWS\system32\DRIVERS\raspppoe.sys
2011/04/10 10:39:18.0751 0964 Raspti (fdbb1d60066fcfbb7452fd8f9829b242) C:\WINDOWS\system32\DRIVERS\raspti.sys
2011/04/10 10:39:18.0782 0964 Rdbss (7ad224ad1a1437fe28d89cf22b17780a) C:\WINDOWS\system32\DRIVERS\rdbss.sys
2011/04/10 10:39:18.0798 0964 RDPCDD (4912d5b403614ce99c28420f75353332) C:\WINDOWS\system32\DRIVERS\RDPCDD.sys
2011/04/10 10:39:18.0829 0964 rdpdr (15cabd0f7c00c47c70124907916af3f1) C:\WINDOWS\system32\DRIVERS\rdpdr.sys
2011/04/10 10:39:18.0861 0964 RDPWD (6728e45b66f93c08f11de2e316fc70dd) C:\WINDOWS\system32\drivers\RDPWD.sys
2011/04/10 10:39:18.0892 0964 redbook (f828dd7e1419b6653894a8f97a0094c5) C:\WINDOWS\system32\DRIVERS\redbook.sys
2011/04/10 10:39:18.0939 0964 RimUsb (f17713d108aca124a139fde877eef68a) C:\WINDOWS\system32\Drivers\RimUsb.sys
2011/04/10 10:39:18.0986 0964 RimVSerPort (2c4fb2e9f039287767c384e46ee91030) C:\WINDOWS\system32\DRIVERS\RimSerial.sys
2011/04/10 10:39:19.0032 0964 ROOTMODEM (d8b0b4ade32574b2d9c5cc34dc0dbbe7) C:\WINDOWS\system32\Drivers\RootMdm.sys
2011/04/10 10:39:19.0110 0964 Secdrv (90a3935d05b494a5a39d37e71f09a677) C:\WINDOWS\system32\DRIVERS\secdrv.sys
2011/04/10 10:39:19.0173 0964 serenum (0f29512ccd6bead730039fb4bd2c85ce) C:\WINDOWS\system32\DRIVERS\serenum.sys
2011/04/10 10:39:19.0204 0964 Serial (cca207a8896d4c6a0c9ce29a4ae411a7) C:\WINDOWS\system32\DRIVERS\serial.sys
2011/04/10 10:39:19.0235 0964 Sfloppy (8e6b8c671615d126fdc553d1e2de5562) C:\WINDOWS\system32\drivers\Sfloppy.sys
2011/04/10 10:39:19.0314 0964 splitter (ab8b92451ecb048a4d1de7c3ffcb4a9f) C:\WINDOWS\system32\drivers\splitter.sys
2011/04/10 10:39:19.0345 0964 sr (76bb022c2fb6902fd5bdd4f78fc13a5d) C:\WINDOWS\system32\DRIVERS\sr.sys
2011/04/10 10:39:19.0392 0964 SRTSP (a7a104a61c4e30de9c58f8c372a5c209) C:\WINDOWS\System32\Drivers\NAV\1205000.07D\SRTSP.SYS
2011/04/10 10:39:19.0423 0964 SRTSPX (2833445f786bd000bb14c84a9d91347a) C:\WINDOWS\system32\drivers\NAV\1205000.07D\SRTSPX.SYS
2011/04/10 10:39:19.0454 0964 Srv (da852e3e0bf1cea75d756f9866241e57) C:\WINDOWS\system32\DRIVERS\srv.sys
2011/04/10 10:39:19.0501 0964 StillCam (a9573045baa16eab9b1085205b82f1ed) C:\WINDOWS\system32\DRIVERS\serscan.sys
2011/04/10 10:39:19.0548 0964 swenum (3941d127aef12e93addf6fe6ee027e0f) C:\WINDOWS\system32\DRIVERS\swenum.sys
2011/04/10 10:39:19.0564 0964 swmidi (8ce882bcc6cf8a62f2b2323d95cb3d01) C:\WINDOWS\system32\drivers\swmidi.sys
2011/04/10 10:39:19.0673 0964 SymDS (bdf077b897b5f9f929b6bf0cfd436962) C:\WINDOWS\system32\drivers\NAV\1205000.07D\SYMDS.SYS
2011/04/10 10:39:19.0767 0964 SymEFA (7732298ad2eddd364c1d4f439d99ae7c) C:\WINDOWS\system32\drivers\NAV\1205000.07D\SYMEFA.SYS
2011/04/10 10:39:19.0813 0964 SymEvent (5c76a63fac8a5580c5a1c4a4ed827782) C:\WINDOWS\system32\Drivers\SYMEVENT.SYS
2011/04/10 10:39:19.0845 0964 SymIRON (a73399804d5d4a8b20ba60fcf70c9f1f) C:\WINDOWS\system32\drivers\NAV\1205000.07D\Ironx86.SYS
2011/04/10 10:39:19.0860 0964 SYMTDI (8c07683bf02b63ad71bcb2cf28af2d06) C:\WINDOWS\System32\Drivers\NAV\1205000.07D\SYMTDI.SYS
2011/04/10 10:39:19.0938 0964 sysaudio (8b83f3ed0f1688b4958f77cd6d2bf290) C:\WINDOWS\system32\drivers\sysaudio.sys
2011/04/10 10:39:20.0001 0964 Tcpip (9aefa14bd6b182d61e3119fa5f436d3d) C:\WINDOWS\system32\DRIVERS\tcpip.sys
2011/04/10 10:39:20.0048 0964 TDPIPE (6471a66807f5e104e4885f5b67349397) C:\WINDOWS\system32\drivers\TDPIPE.sys
2011/04/10 10:39:20.0079 0964 TDTCP (c56b6d0402371cf3700eb322ef3aaf61) C:\WINDOWS\system32\drivers\TDTCP.sys
2011/04/10 10:39:20.0110 0964 TermDD (88155247177638048422893737429d9e) C:\WINDOWS\system32\DRIVERS\termdd.sys
2011/04/10 10:39:20.0173 0964 Udfs (5787b80c2e3c5e2f56c2a233d91fa2c9) C:\WINDOWS\system32\drivers\Udfs.sys
2011/04/10 10:39:20.0235 0964 Update (402ddc88356b1bac0ee3dd1580c76a31) C:\WINDOWS\system32\DRIVERS\update.sys
2011/04/10 10:39:20.0282 0964 USBAAPL (5c2bdc152bbab34f36473deaf7713f22) C:\WINDOWS\system32\Drivers\usbaapl.sys
2011/04/10 10:39:20.0313 0964 usbccgp (173f317ce0db8e21322e71b7e60a27e8) C:\WINDOWS\system32\DRIVERS\usbccgp.sys
2011/04/10 10:39:20.0329 0964 usbehci (65dcf09d0e37d4c6b11b5b0b76d470a7) C:\WINDOWS\system32\DRIVERS\usbehci.sys
2011/04/10 10:39:20.0345 0964 usbhub (1ab3cdde553b6e064d2e754efe20285c) C:\WINDOWS\system32\DRIVERS\usbhub.sys
2011/04/10 10:39:20.0376 0964 usbohci (0daecce65366ea32b162f85f07c6753b) C:\WINDOWS\system32\DRIVERS\usbohci.sys
2011/04/10 10:39:20.0391 0964 usbprint (a717c8721046828520c9edf31288fc00) C:\WINDOWS\system32\DRIVERS\usbprint.sys
2011/04/10 10:39:20.0407 0964 usbscan (a0b8cf9deb1184fbdd20784a58fa75d4) C:\WINDOWS\system32\DRIVERS\usbscan.sys
2011/04/10 10:39:20.0438 0964 USBSTOR (a32426d9b14a089eaa1d922e0c5801a9) C:\WINDOWS\system32\DRIVERS\USBSTOR.SYS
2011/04/10 10:39:20.0454 0964 VgaSave (0d3a8fafceacd8b7625cd549757a7df1) C:\WINDOWS\System32\drivers\vga.sys
2011/04/10 10:39:20.0516 0964 VolSnap (4c8fcb5cc53aab716d810740fe59d025) C:\WINDOWS\system32\drivers\VolSnap.sys
2011/04/10 10:39:20.0532 0964 Wanarp (e20b95baedb550f32dd489265c1da1f6) C:\WINDOWS\system32\DRIVERS\wanarp.sys
2011/04/10 10:39:20.0579 0964 wdmaud (6768acf64b18196494413695f0c3a00f) C:\WINDOWS\system32\drivers\wdmaud.sys
2011/04/10 10:39:20.0641 0964 WpdUsb (cf4def1bf66f06964dc0d91844239104) C:\WINDOWS\system32\Drivers\wpdusb.sys
2011/04/10 10:39:20.0688 0964 WudfPf (f15feafffbb3644ccc80c5da584e6311) C:\WINDOWS\system32\DRIVERS\WudfPf.sys
2011/04/10 10:39:20.0923 0964 ================================================================================
2011/04/10 10:39:20.0923 0964 Scan finished
2011/04/10 10:39:20.0923 0964 ================================================================================
2011/04/10 10:39:20.0923 3520 Detected object count: 1
2011/04/10 10:39:32.0514 3520 PCI (121de291980b0209b9cb2a6bd138fce3) C:\WINDOWS\system32\DRIVERS\pci.sys
2011/04/10 10:39:32.0514 3520 Suspicious file (Forged): C:\WINDOWS\system32\DRIVERS\pci.sys. Real md5: 121de291980b0209b9cb2a6bd138fce3, Fake md5: a219903ccf74233761d92bef471a07b1
2011/04/10 10:39:40.0075 3520 Backup copy found, using it..
2011/04/10 10:39:40.0138 3520 C:\WINDOWS\system32\DRIVERS\pci.sys - will be cured after reboot
2011/04/10 10:39:40.0138 3520 Rootkit.Win32.TDSS.tdl3(PCI) - User select action: Cure
2011/04/10 10:39:47.0105 2264 Deinitialize success
estherangel
Active Member
 
Posts: 8
Joined: April 8th, 2011, 10:48 am

Re: Issues

Unread postby estherangel » April 10th, 2011, 12:46 pm

DDS:


.
DDS (Ver_11-03-05.01) - NTFSx86
Run by Kam at 10:43:53.59 on Sun 04/10/2011
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2046.1517 [GMT -6:00]
.
AV: Norton AntiVirus *Enabled/Updated* {E10A9785-9598-4754-B552-92431C1C35F8}
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Common Files\Research In Motion\Auto Update\RIMAutoUpdate.exe
C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe
C:\Program Files\Microsoft IntelliType Pro\itype.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Norton AntiVirus\Engine\18.5.0.125\ccSvcHst.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Norton AntiVirus\Engine\18.5.0.125\ccSvcHst.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Documents and Settings\Kam\Desktop\dds.scr
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.msn.ca/
uSearch Page = hxxp://www.google.com
uSearch Bar = hxxp://www.google.com/ie
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uInternet Settings,ProxyOverride = *.local
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mWinlogon: Userinit=c:\windows\system32\userinit.exe
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg9\avgssie.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton antivirus\engine\18.5.0.125\ips\IPSBHO.DLL
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Skype add-on for Internet Explorer: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.6.5805.1910\swg.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: {A057A204-BACC-4D26-9990-79A187E2698E} - No File
TB: {0B53EAC3-8D69-4B9E-9B19-A37C9A5676A7} - No File
TB: {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [Skype] "c:\program files\skype\\phone\Skype.exe" /nosplash /minimized
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [<NO NAME>]
mRun: [BlackBerryAutoUpdate] c:\program files\common files\research in motion\auto update\RIMAutoUpdate.exe /background
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [itype] "c:\program files\microsoft intellitype pro\itype.exe"
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_950DF09FAB501E03.dll/cmsidewiki.html
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {08B0E5C0-4FCB-11CF-AAA5-00401C608501}
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
DPF: {05D44720-58E3-49E6-BDF6-D00330E511D3} - hxxp://zone.msn.com/binFrameWork/v10/St ... b55579.cab
DPF: {3BB54395-5982-4788-8AF4-B5388FFDD0D8} - hxxp://zone.msn.com/BinFrameWork/v10/ZB ... b55579.cab
DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} - hxxp://gfx1.hotmail.com/mail/w2/pr02/re ... NPUpld.cab
DPF: {5736C456-EA94-4AAC-BB08-917ABDD035B3} - hxxp://zone.msn.com/binframework/v10/ZP ... b55579.cab
DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - hxxp://upload.facebook.com/controls/200 ... ader55.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/fl ... rashim.cab
DPF: {A4110378-789B-455F-AE86-3A1BFC402853} - hxxp://zone.msn.com/bingame/zpagames/zp ... b55579.cab
DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} - hxxp://cdn2.zone.msn.com/binFramework/v ... b56649.cab
DPF: {CAFEEFAC-0014-0001-0001-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/1.4 ... s-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/s ... wflash.cab
DPF: {DA2AA6CF-5C7A-4B71-BC3B-C771BB369937} - hxxp://zone.msn.com/binframework/v10/St ... b55579.cab
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\docume~1\kam\applic~1\mozilla\firefox\profiles\50emeqp9.default\
FF - prefs.js: browser.startup.homepage - hxxp://en-US.start3.mozilla.com/firefox ... S:official
FF - component: c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nav_18.1.0.37\ipsffplgn\components\IPSFFPl.dll
FF - component: c:\program files\mozilla firefox\extensions\{ab2ce124-6272-4b12-94a9-7303c7397bd1}\components\SkypeFfComponent.dll
FF - plugin: c:\program files\common files\research in motion\bbwebsllauncher\NPWebSLLauncher.dll
FF - plugin: c:\program files\google\update\1.2.183.39\npGoogleOneClick8.dll
FF - plugin: c:\program files\java\j2re1.4.1_01\bin\NPJPI141_01.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Skype extension for Firefox: {AB2CE124-6272-4b12-94A9-7303C7397BD1} - c:\program files\mozilla firefox\extensions\{AB2CE124-6272-4b12-94A9-7303C7397BD1}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\DotNetAssistantExtension
FF - Ext: Norton IPS: {BBDA0591-3099-440a-AA10-41764D9DB4DB} - c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nav_18.1.0.37\IPSFFPlgn
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}
.
---- FIREFOX POLICIES ----
FF - user.js: network.cookie.cookieBehavior - 0
FF - user.js: privacy.clearOnShutdown.cookies - false
FF - user.js: security.warn_viewing_mixed - false
FF - user.js: security.warn_viewing_mixed.show_once - false
FF - user.js: security.warn_submit_insecure - false
FF - user.js: security.warn_submit_insecure.show_once - false
.
============= SERVICES / DRIVERS ===============
.
R0 d347bus;d347bus;c:\windows\system32\drivers\d347bus.sys [2007-5-30 155136]
R0 d347prt;d347prt;c:\windows\system32\drivers\d347prt.sys [2007-5-30 5248]
R0 SymDS;Symantec Data Store;c:\windows\system32\drivers\nav\1205000.07d\symds.sys [2011-1-6 340016]
R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\nav\1205000.07d\symefa.sys [2011-1-6 652336]
R1 BHDrvx86;BHDrvx86;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nav_18.1.0.37\definitions\bashdefs\20110309.001\BHDrvx86.sys [2011-3-11 800376]
R1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\nav\1205000.07d\ironx86.sys [2011-1-6 136312]
R2 NAV;Norton AntiVirus;c:\program files\norton antivirus\engine\18.5.0.125\ccsvchst.exe [2011-1-6 130000]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2010-12-1 102448]
R3 IDSxpx86;IDSxpx86;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nav_18.1.0.37\definitions\ipsdefs\20110408.001\IDSXpx86.sys [2011-4-10 341944]
R3 NAVENG;NAVENG;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nav_18.1.0.37\definitions\virusdefs\20110410.002\NAVENG.SYS [2011-4-10 86136]
R3 NAVEX15;NAVEX15;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nav_18.1.0.37\definitions\virusdefs\20110410.002\NAVEX15.SYS [2011-4-10 1393144]
S1 SafeBoxKrnl;SafeBoxKrnl;\??\c:\windows\system32\drivers\safeboxkrnl.sys --> c:\windows\system32\drivers\safeboxkrnl.sys [?]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-5-16 135664]
S3 Lavasoft Kernexplorer;Lavasoft helper driver;\??\c:\program files\lavasoft\ad-aware\kernexplorer.sys --> c:\program files\lavasoft\ad-aware\KernExplorer.sys [?]
.
=============== Created Last 30 ================
.
.
==================== Find3M ====================
.
.
============= FINISH: 10:44:30.06 ===============




Attach:




.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_11-03-05.01)
.
Microsoft Windows XP Professional
Boot Device: \Device\HarddiskVolume1
Install Date: 5/29/2007 10:52:20 PM
System Uptime: 4/10/2011 10:40:30 AM (0 hours ago)
.
Motherboard: ASUSTeK Computer INC. | | P5N-E SLI
Processor: Intel(R) Core(TM)2 CPU 4400 @ 2.00GHz | Socket 775 | 2000/200mhz
.
==== Disk Partitions =========================
.
A: is Removable
C: is FIXED (NTFS) - 49 GiB total, 23.428 GiB free.
D: is CDROM ()
E: is FIXED (NTFS) - 184 GiB total, 183.011 GiB free.
G: is CDROM ()
.
==== Disabled Device Manager Items =============
.
Class GUID: {4D36E97E-E325-11CE-BFC1-08002BE10318}
Description: PCI Device
Device ID: PCI\VEN_197B&DEV_2360&SUBSYS_82081043&REV_02\4&268339C6&0&0038
Manufacturer:
Name: PCI Device
PNP Device ID: PCI\VEN_197B&DEV_2360&SUBSYS_82081043&REV_02\4&268339C6&0&0038
Service:
.
==== System Restore Points ===================
.
No restore point in system.
.
==== Installed Programs ======================
.
1400
1400_Help
1400Trb
Adobe Acrobat and Reader 8.1.2 Security Update 1 (KB403742)
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader 8.1.2
Adobe Reader 8.1.2 Security Update 1 (KB403742)
AiO_Scan
AiOSoftware
Apple Application Support
Apple Mobile Device Support
Apple Software Update
BlackBerry Desktop Software 5.0.1
BlackBerry Device Software Updater
BlackBerry® Media Sync
Bonjour
BufferChm
Chinese (Simplified) Language Support
Chinese (Traditional) Language Support
Compatibility Pack for the 2007 Office system
Copy
CP_AtenaShokunin1Config
cp_dwShrek2Albums1
cp_dwShrek2Cards1
Crazy Taxi 3
CreativeProjects
CreativeProjectsTemplates
Critical Update for Windows Media Player 11 (KB959772)
CueTour
DAEMON Tools
Destinations
DocProc
DocumentViewer
ERUNT 1.1j
eSupportQFolder
EZ Label Xpress Lite
FastStone Photo Resizer 3.0
Fax
Google Earth
Google Toolbar for Internet Explorer
Google Update Helper
High Definition Audio Driver Package - KB888111
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB932716-v2)
Hotfix for Windows XP (KB944043-v3)
Hotfix for Windows XP (KB951830)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB954550-v5)
Hotfix for Windows XP (KB961118)
Hotfix for Windows XP (KB970653-v3)
Hotfix for Windows XP (KB971314)
Hotfix for Windows XP (KB976098-v2)
Hotfix for Windows XP (KB979306)
Hotfix for Windows XP (KB981793)
HP Image Zone Express
HP Update
HPSystemDiagnostics
InstantShare
Java 2 Runtime Environment, SE v1.4.1_01
Java Web Start
Malwarebytes' Anti-Malware
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft Application Error Reporting
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft IntelliType Pro 7.0
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office Professional Edition 2003
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C Runtime
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Mozilla Firefox (3.6.16)
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
Multimedia Mouse Driver
Nero 7 Ultra Edition
Norton AntiVirus
NVIDIA Drivers
PanoStandAlone
PhotoGallery
ProductContext
QuickTime
Readme
Realtek AC'97 Audio
Realtek High Definition Audio Driver
Sansa Media Converter
Scan
ScannerCopy
Security Update for Microsoft Visual Basic for Applications 6.5 (KB974945)
Security Update for Windows Internet Explorer 7 (KB2183461)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Internet Explorer 7 (KB963027)
Security Update for Windows Internet Explorer 7 (KB969897)
Security Update for Windows Internet Explorer 7 (KB972260)
Security Update for Windows Internet Explorer 7 (KB974455)
Security Update for Windows Internet Explorer 7 (KB976325)
Security Update for Windows Internet Explorer 7 (KB978207)
Security Update for Windows Internet Explorer 7 (KB982381)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player (KB975558)
Security Update for Windows Media Player (KB978695)
Security Update for Windows Media Player 10 (KB917734)
Security Update for Windows Media Player 10 (KB936782)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows XP (KB2079403)
Security Update for Windows XP (KB2115168)
Security Update for Windows XP (KB2121546)
Security Update for Windows XP (KB2160329)
Security Update for Windows XP (KB2229593)
Security Update for Windows XP (KB2259922)
Security Update for Windows XP (KB2286198)
Security Update for Windows XP (KB2347290)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB923789)
Security Update for Windows XP (KB938464-v2)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953155)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971468)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB971961)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB975560)
Security Update for Windows XP (KB975561)
Security Update for Windows XP (KB975562)
Security Update for Windows XP (KB975713)
Security Update for Windows XP (KB977165)
Security Update for Windows XP (KB977816)
Security Update for Windows XP (KB977914)
Security Update for Windows XP (KB978037)
Security Update for Windows XP (KB978251)
Security Update for Windows XP (KB978262)
Security Update for Windows XP (KB978338)
Security Update for Windows XP (KB978542)
Security Update for Windows XP (KB978601)
Security Update for Windows XP (KB978706)
Security Update for Windows XP (KB979309)
Security Update for Windows XP (KB979482)
Security Update for Windows XP (KB979559)
Security Update for Windows XP (KB979683)
Security Update for Windows XP (KB980195)
Security Update for Windows XP (KB980218)
Security Update for Windows XP (KB980232)
Security Update for Windows XP (KB980436)
Security Update for Windows XP (KB981322)
Security Update for Windows XP (KB981349)
Security Update for Windows XP (KB981852)
Security Update for Windows XP (KB981997)
Security Update for Windows XP (KB982214)
Security Update for Windows XP (KB982665)
Security Update for Windows XP (KB982802)
SkinsHP1
Skype Toolbars
Skype™ 4.2
Smart tools - Outils intelligents (uninstall only)
SolutionCenter
TrayApp
Unload
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Windows Internet Explorer 7 (KB976749)
Update for Windows Internet Explorer 7 (KB980182)
Update for Windows XP (KB2141007)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955704)
Update for Windows XP (KB955759)
Update for Windows XP (KB955839)
Update for Windows XP (KB958752)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
Visual C++ 2008 x86 Runtime - (v9.0.30729)
Visual C++ 2008 x86 Runtime - v9.0.30729.01
WebFldrs XP
WebReg
Windows Genuine Advantage Notifications (KB905474)
Windows Internet Explorer 7
Windows Internet Explorer 8
Windows Lotto Pro v3.50
Windows Media Format 11 runtime
Windows Media Player 11
Windows XP Service Pack 3
Wise Registry Cleaner 5.8.9
Yahtzee
.
==== Event Viewer Messages From Past Week ========
.
4/6/2011 8:17:58 AM, error: Service Control Manager [7011] - Timeout (30000 milliseconds) waiting for a transaction response from the stisvc service.
4/5/2011 8:05:06 PM, error: Service Control Manager [7011] - Timeout (30000 milliseconds) waiting for a transaction response from the AudioSrv service.
4/4/2011 6:36:24 AM, error: Service Control Manager [7034] - The NVIDIA Display Driver Service service terminated unexpectedly. It has done this 1 time(s).
4/3/2011 8:32:17 PM, error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Windows Management Instrumentation service, but this action failed with the following error: An instance of the service is already running.
4/3/2011 8:25:16 AM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: Packet SafeBoxKrnl
4/3/2011 8:25:07 AM, error: Ftdisk [49] - Configuring the Page file for crash dump failed. Make sure there is a page file on the boot partition and that is large enough to contain all physical memory.
4/3/2011 8:25:07 AM, error: Ftdisk [45] - The system could not sucessfully load the crash dump driver.
4/10/2011 10:41:03 AM, error: sr [1] - The System Restore filter encountered the unexpected error '0xC0000001' while processing the file '' on the volume 'HarddiskVolume1'. It has stopped monitoring the volume.
4/10/2011 10:29:31 AM, error: Service Control Manager [7034] - The Pml Driver HPZ12 service terminated unexpectedly. It has done this 1 time(s).
4/10/2011 10:29:31 AM, error: Service Control Manager [7034] - The Bonjour Service service terminated unexpectedly. It has done this 1 time(s).
4/10/2011 10:29:30 AM, error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
.
==== End Of File ===========================





I noticed my computer isn't slow anymore!! =) I don't get that error message of Win32 or whatever it said whenever I load my computer. Also, google doesn't redirect my links anymore!
estherangel
Active Member
 
Posts: 8
Joined: April 8th, 2011, 10:48 am

Re: Issues

Unread postby Cypher » April 10th, 2011, 12:59 pm

Hi estherangel.
I noticed my computer isn't slow anymore!! =) I don't get that error message of Win32 or whatever it said whenever I load my computer. Also, google doesn't redirect my links anymore!
That's good news, we need to do a couple of updates then i need you to run another scan for me.

Java SE Runtime Environment (JRE).

Please download from HERE
  • Find Java SE Runtime Environment (JRE) 6 Update 24.
  • Click the Download JRE button to the right.
  • Choose the correct Platform and Multi-language. Next, check the box that says I agree to the Java SE Runtime Environment 6 License Agreement.
  • Click the Continue button.
  • Click on the filename under Windows Offline Installation and save it to your desktop.
  • Close all active windows.
  • Install the program.
  • Note: remember to Uncheck Free McAfee® Security Scan Plus (optional)

Next.

Update Adobe Reader

  • You should Download and Install the newest version of Adobe Reader for reading pdf files.
  • Older versions may have vulnerabilities that malware can use to infect your system.
  • Go Here to download and install Adobe Reader X (10.0.1).
  • Note: remember to Uncheck Free McAfee® Security Scan Plus (optional)

Next.

Please download ATF Cleaner to your desktop.

  • Double-click ATF-Cleaner.exe to run the program.
  • Under Main choose: Select All
  • Click the Empty Selected button.
If you use Firefox browser
  • Click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
  • NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browser
  • Click Opera at the top and choose: Select All
  • Click the Empty Selected button.
  • NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.
For Technical Support, double-click the e-mail address located at the bottom of each menu.

Next.

ESET online scannner

Note: You can use either Internet Explorer or Mozilla FireFox for this scan.

Note: If you are using Windows Vista or Windows 7, open your browser by right-clicking on its icon and select 'Run as administrator' to perform this scan.

  • First please Disable any Antivirus you have active, as shown in This topic.
  • Note: Don't forget to re-enable it after the scan.
  • Next hold down Control then click on the following link to open a new window to ESET online scannner
  • Then click on: Image
    Note: If using Mozilla Firefox you will need to download esetsmartinstaller_enu.exe when prompted then double click on it to install.
    All of the below instructions are compatible with either Internet Explorer or Mozilla FireFox.
  • Select the option YES, I accept the Terms of Use then click on: Image
  • When prompted allow the Add-On/Active X to install.
  • Make sure that the option Remove found threats is NOT checked, and the option Scan archives is checked.
  • Now click on Advanced Settings and select the following:
    • Scan for potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth Technology
  • Now click on: Image
  • The virus signature database... will begin to download. Be patient this make take some time depending on the speed of your Internet Connection.
  • When completed the Online Scan will begin automatically.
  • Do not touch either the Mouse or keyboard during the scan otherwise it may stall.
  • When completed select Uninstall application on close if you so wish, make sure you copy the logfile first!
  • Now click on: Image
  • Use notepad to open the logfile located at C:\Program Files\ESET\EsetOnlineScanner\log.txt.
  • Copy and paste that log as a reply to this topic.


Logs/Information to Post in your Next Reply

  • ESET log.
  • Please give me an update on how your computer is performing.
User avatar
Cypher
Admin/Teacher
Admin/Teacher
 
Posts: 14959
Joined: October 29th, 2008, 12:49 pm
Location: Land Of The Leprechauns

Re: Issues

Unread postby estherangel » April 10th, 2011, 2:01 pm

Hi Cypher,

When I went to download the Adobe reader, it didn't give me any options to uncheck the McAfee Security Scan Plus, so I just went to my control panel and manually removed it. I hope that is okay.

Here are the logs:

ESETSmartInstaller@High as downloader log:
all ok
# version=7
# OnlineScannerApp.exe=1.0.0.1
# OnlineScanner.ocx=1.0.0.6425
# api_version=3.0.2
# EOSSerial=581f2e1eed131b419e5f15f9f5c1eb1a
# end=finished
# remove_checked=false
# archives_checked=true
# unwanted_checked=true
# unsafe_checked=true
# antistealth_checked=true
# utc_time=2011-04-10 05:53:10
# local_time=2011-04-10 11:53:10 (-0700, Mountain Daylight Time)
# country="United States"
# lang=1033
# osver=5.1.2600 NT Service Pack 3
# compatibility_mode=1024 16777215 100 0 29273401 29273401 0 0
# compatibility_mode=3584 16777191 100 0 0 0 0 0
# compatibility_mode=7937 16777214 0 25 88730274 88730274 0 0
# compatibility_mode=8192 67108863 100 0 0 0 0 0
# scanned=62207
# found=0
# cleaned=0
# scan_time=1935






I just want to thank you again Cypher! You have no idea how grateful I am! Everything is running fast and smoothly! I was able to restore back to my XP theme, instead of the Classic toolbars!! I noticed the HUGEE difference of speed after following all of your steps!
estherangel
Active Member
 
Posts: 8
Joined: April 8th, 2011, 10:48 am

Re: Issues

Unread postby Cypher » April 10th, 2011, 2:07 pm

Hi estherangel.
I just want to thank you again Cypher! You have no idea how grateful I am!

You're most welcome.
it didn't give me any options to uncheck the McAfee Security Scan Plus, so I just went to my control panel and manually removed it. I hope that is okay.

Yes that's fine :)
Good to hear your computer is running much better. If you have no further problems you should be good to go.
Your latest logs appear to be clean.

This is my general post for when your logs show no more signs of malware.

Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:

Clean up with OTM

  • Double-click OTM.exe to start the program, This tool will remove all the tools we used to clean your pc.
  • Close all other programs apart from OTMoveIt3 as this step will require a reboot
  • On the OTM main screen, press the CleanUp! button
  • Say Yes to the prompt and then allow the program to reboot your computer.

You can now delete any tools we used if they remain on your Desktop.

Protection Programs
Don't forget to re-enable any protection programs we disabled during your fix.

Here are some free programs I recommend that could help you improve your computer's security.

Install SpywareBlaster
Download and install Javacools SpywareBlaster from Here
SpywareBlaster adds a list of ActiveX controls, tracking cookies and sites which will be blocked in either Internet Explorer or Firefox browsers. You need to manually check for updates regularly.

Install SiteAdvisor
SiteAdvisor is a toolbar for Microsoft Internet Explorer and Mozilla Firefox which alerts you if you're about to enter a potentially dangerous website.
You can find more information and download it from Here

Install WinPatrol
As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
For more information, please visit HERE

MVPS Hosts

Install MVPS Hosts File From Here
The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer.
You can Find the Tutorial HERE

Update your Antivirus programs and other security products regularly to avoid new threats that could infect your system.
You can use one of these sites to check if any updates are needed for your pc.
Secunia Software Inspector
F-secure Health Check

Visit Microsoft often to get the latest updates for your computer
You can do that HERE

Read some information HERE On how to prevent Malware

I would be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can be closed.

Safe surfing!
User avatar
Cypher
Admin/Teacher
Admin/Teacher
 
Posts: 14959
Joined: October 29th, 2008, 12:49 pm
Location: Land Of The Leprechauns

Re: Issues

Unread postby estherangel » April 10th, 2011, 2:20 pm

Hi Cypher,
I have used the OTM tool to clean up my computer again.
I also will be downloading one of those protection programs that you recommended and I have also enabled my microsoft updates.

I just want to say THANK YOU again, for your time and for helping me get rid of the malware. You rock!! I hope I will be able to return some kind of favor someday!
estherangel
Active Member
 
Posts: 8
Joined: April 8th, 2011, 10:48 am

Re: Issues

Unread postby Cypher » April 10th, 2011, 2:25 pm

Hi estherangel.
I just want to say THANK YOU again, for your time and for helping me get rid of the malware.

Again you're welcome glad we could help, good luck and stay safe.
As this issue appears to be resolved, this topic is now closed.

We are pleased we could help you resolve your computer's malware issues.

If you would like to make a comment or leave a compliment regarding the help you have received, please see Feedback for Our Helpers - Say "Thanks" Here.
User avatar
Cypher
Admin/Teacher
Admin/Teacher
 
Posts: 14959
Joined: October 29th, 2008, 12:49 pm
Location: Land Of The Leprechauns
Advertisement
Register to Remove


  • Similar Topics
    Replies
    Views
    Last post

Return to Infected? Virus, malware, adware, ransomware, oh my!



Who is online

Users browsing this forum: random/random and 59 guests

Contact us:

Advertisements do not imply our endorsement of that product or service. Register to remove all ads. The forum is run by volunteers who donate their time and expertise. We make every attempt to ensure that the help and advice posted is accurate and will not cause harm to your computer. However, we do not guarantee that they are accurate and they are to be used at your own risk. All trademarks are the property of their respective owners.

Member site: UNITE Against Malware