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Browser hijacking, "denial of service," Chrome won't work

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Browser hijacking, "denial of service," Chrome won't work

Unread postby astechpah » April 3rd, 2011, 12:13 pm


I am using a very new Windows 7 laptop so I don't know how it could have gotten so infected. I am always careful about computer security. I think the problems occurred when I visited my parents' home and logged onto their wireless network from my laptop. All my browsers began instantly getting hijacked- redirecting to ad sites, etc. virtually rendering my internet browsing impossible. This problem occurred the second I logged onto their network and I had no problems until this. Is it possible there could be malicious programs operating through their wireless network that worked their way onto my laptop? Anyway, now that I'm back on my own home wireless network, the problems continued but changed as soon as I was off their network. Now, every time I try and use the internet, my Symantec Endpoint Protection software notifies me of a " logged denial of service" attempt and blocks IP address traffic for about a minute. This happens every 5 min. or so and is extremely disruptive to my internet usage. The denial of service seems to happen only when I click on links or open new pages but does not take me to any ad sites, though it seems like it's trying to while Symantec intervenes. In addition to this problem, Google Chrome no longer functions on my computer. The program will open but is unable to connect to any webpage. I tried reinstalling Chrome which did not solve the problem. I have run AVG, Ad-Aware, and Endpoint scans, all which found a few tracking cookies but have failed to solve the problem. Please let me know what you can do. Attached are my DDS logs- thanks a lot!


DDS (Ver_11-03-05.01)
Microsoft Windows 7 Professional
Boot Device: \Device\HarddiskVolume2
Install Date: 1/18/2011 5:04:50 PM
System Uptime: 4/3/2011 8:54:42 AM (4 hours ago)
Motherboard: Dell Inc. | | 00YWG2
Processor: Intel(R) Core(TM) i7 CPU Q 740 @ 1.73GHz | U2E1 | 919/133mhz
==== Disk Partitions =========================
C: is FIXED (NTFS) - 224 GiB total, 164.311 GiB free.
E: is FIXED (NTFS) - 298 GiB total, 157.07 GiB free.
==== Disabled Device Manager Items =============
Class GUID: {6bdd1fc6-810f-11d0-bec7-08002be2092f}
Description: facap, FastAccess Video Capture
Device ID: ROOT\IMAGE\0000
Manufacturer: Sensible Vision
Name: facap, FastAccess Video Capture
PNP Device ID: ROOT\IMAGE\0000
Service: FACAP
==== System Restore Points ===================
RP46: 3/10/2011 3:00:21 AM - Windows Update
RP47: 3/14/2011 2:14:43 PM - Installed Cisco NAC Agent .
RP48: 3/23/2011 8:49:13 PM - Scheduled Checkpoint
RP49: 3/24/2011 3:00:17 AM - Windows Update
RP50: 3/28/2011 1:03:46 AM - Installed Java(TM) 6 Update 24
RP51: 3/31/2011 3:00:18 AM - Windows Update
==== Installed Programs ======================
Accidental Damage Services Agreement
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Photoshop Elements 8.0
Adobe Premiere Elements 8.0
Adobe Reader 9.1.2
Advanced Audio FX Engine
Apple Application Support
Apple Software Update
Cisco NAC Agent
Consumer In-Home Service Agreement
CyberLink PowerDVD 9.6
Dell DataSafe Local Backup
Dell DataSafe Local Backup - Support Software
Dell DataSafe Online
Dell Dock
Dell Getting Started Guide
Dell Webcam Central
Google Chrome
Intel(R) Control Center
Intel(R) Management Engine Components
Intel(R) Rapid Storage Technology
Internet Explorer
Java Auto Updater
Java(TM) 6 Update 24
JMicron Flash Media Controller Driver
Junk Mail filter update
LiveUpdate 3.3 (Symantec Corporation)
Mesh Runtime
Messenger Companion
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2010
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Enterprise 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office Groove MUI (English) 2007
Microsoft Office Groove Setup Metadata MUI (English) 2007
Microsoft Office InfoPath MUI (English) 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Mozilla Firefox 4.0 (x86 en-US)
NVIDIA Stereoscopic 3D Driver
Octoshape add-in for Adobe Flash Player
Opera 11.01
Realtek High Definition Audio Driver
Renesas Electronics USB 3.0 Host Controller Driver
Roxio Burn
Security Update for 2007 Microsoft Office System (KB2288621)
Security Update for 2007 Microsoft Office System (KB2288931)
Security Update for 2007 Microsoft Office System (KB2289158)
Security Update for 2007 Microsoft Office System (KB2344875)
Security Update for 2007 Microsoft Office System (KB2345043)
Security Update for 2007 Microsoft Office System (KB969559)
Security Update for 2007 Microsoft Office System (KB976321)
Security Update for CAPICOM (KB931906)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)
Security Update for Microsoft Office Access 2007 (KB979440)
Security Update for Microsoft Office Excel 2007 (KB2345035)
Security Update for Microsoft Office Groove 2007 (KB2494047)
Security Update for Microsoft Office InfoPath 2007 (KB979441)
Security Update for Microsoft Office PowerPoint 2007 (KB982158)
Security Update for Microsoft Office PowerPoint Viewer (KB2413381)
Security Update for Microsoft Office Publisher 2007 (KB2284697)
Security Update for Microsoft Office system 2007 (972581)
Security Update for Microsoft Office system 2007 (KB974234)
Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
Security Update for Microsoft Office Word 2007 (KB2344993)
Skype Toolbars
Skype™ 4.2
SmartSound Quicktracks for Premiere Elements 8.0
Update for 2007 Microsoft Office System (KB2284654)
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 4 Client Profile (KB2473228)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office Access 2007 Help (KB963663)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office Infopath 2007 Help (KB963662)
Update for Microsoft Office OneNote 2007 (KB980729)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Outlook 2007 (KB2412171)
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Publisher 2007 Help (KB963667)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Update for Outlook 2007 Junk Email Filter (KB2508979)
Visual C++ 2008 x86 Runtime - (v9.0.30729)
Visual C++ 2008 x86 Runtime - v9.0.30729.01
Visual Studio 2008 x64 Redistributables
Windows Live Communications Platform
Windows Live Essentials
Windows Live Installer
Windows Live Mail
Windows Live Mesh
Windows Live Mesh ActiveX Control for Remote Connections
Windows Live Messenger
Windows Live Messenger Companion Core
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
Windows Media Player Firefox Plugin
==== Event Viewer Messages From Past Week ========
4/3/2011 8:55:19 AM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x0000009f (0x0000000000000003, 0xfffffa8007aba060, 0xfffff80000b9c518, 0xfffffa8007214c10). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 040311-35178-01.
4/2/2011 10:49:32 AM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x0000009f (0x0000000000000003, 0xfffffa8007af2c20, 0xfffff80000b9c518, 0xfffffa800f4a0c10). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 040211-37471-01.
4/2/2011 10:49:09 AM, Error: ACPI [13] - : The embedded controller (EC) did not respond within the specified timeout period. This may indicate that there is an error in the EC hardware or firmware or that the BIOS is accessing the EC incorrectly. You should check with your computer manufacturer for an upgraded BIOS. In some situations, this error may cause the computer to function incorrectly.
3/31/2011 3:00:19 AM, Error: Disk [11] - The driver detected a controller error on \Device\Harddisk1\DR5.
3/28/2011 12:56:21 AM, Error: VDS Basic Provider [1] - Unexpected failure. Error code: D@01010004
==== End Of File ===========================


DDS (Ver_11-03-05.01) - NTFS_AMD64
Run by Ari at 12:00:12.62 on Sun 04/03/2011
Internet Explorer: 8.0.7600.16385 BrowserJavaVersion: 1.6.0_24
Microsoft Windows 7 Professional 6.1.7600.0.1252.1.1033.18.8124.5233 [GMT -4:00]
AV: Lavasoft Ad-Watch Live! Anti-Virus *Enabled/Updated* {9FF26384-70D4-CE6B-3ECB-E759A6A40116}
AV: Symantec Endpoint Protection *Enabled/Updated* {88C95A36-8C3B-2F2C-1B8B-30FCCFDC4855}
AV: AVG Anti-Virus Free Edition 2011 *Enabled/Updated* {5A2746B1-DEE9-F85A-FBCD-ADB11639C5F0}
SP: AVG Anti-Virus Free Edition 2011 *Enabled/Updated* {E146A755-F8D3-F7D4-C17D-96C36DBE8F4D}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Symantec Endpoint Protection *Enabled/Updated* {33A8BBD2-AA01-20A2-213B-0B8EB45B02E8}
SP: Lavasoft Ad-Watch Live! *Enabled/Updated* {24938260-56EE-C1E5-047B-DC2BDD234BAB}
FW: Symantec Endpoint Protection *Enabled* {B0F2DB13-C654-2E74-30D4-99C9310F0F2E}
============== Running Processes ===============
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Program Files (x86)\Sensible Vision\Fast Access\FAService.exe
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Program Files\Dell\DellDock\DockLogin.exe
C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\Smc.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files (x86)\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files (x86)\Lavasoft\Ad-Aware\AAWService.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\SmcGui.exe
C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files (x86)\AVG\AVG10\avgwdsvc.exe
C:\Program Files (x86)\Bonjour\mDNSResponder.exe
c:\Program Files\WIDCOMM\Bluetooth Software\btwdins.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\Cisco\Cisco NAC Agent\NACAgent.exe
C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe
C:\Program Files (x86)\Cisco\Cisco NAC Agent\NACAgentUI.exe
C:\Program Files (x86)\AVG\AVG10\avgnsa.exe
C:\Program Files (x86)\Dell DataSafe Local Backup\sftservice.EXE
C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\Rtvscan.exe
C:\Program Files\Intel\WiMAX\Bin\AppSrv.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\Intel\WiMAX\Bin\DMAgent.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files\Intel\WiFi\bin\EvtEng.exe
C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\ProtectionUtilSurrogate.exe
C:\Program Files (x86)\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe
C:\Windows\system32\svchost.exe -k bthsvcs
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files (x86)\Dell DataSafe Local Backup\Components\Scheduler\STService.exe
C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpd.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe
C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files\Common Files\Intel\WirelessCommon\iFrmewrk.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files (x86)\STMicroelectronics\AccelerometerP11\FF_Protection.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files (x86)\Renesas Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe
C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe
C:\Program Files (x86)\Dell DataSafe Online\DataSafeOnline.exe
C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe
C:\Program Files (x86)\Sensible Vision\Fast Access\FATrayMon.exe
C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe
c:\Program Files\WIDCOMM\Bluetooth Software\BtStackServer.exe
C:\Program Files\Intel\WiMAX\bin\wimaxcu.exe
C:\Program Files (x86)\CyberLink\PowerDVD9\PDVD9Serv.exe
C:\Program Files (x86)\Sensible Vision\Fast Access\FATrayAlert.exe
C:\Program Files (x86)\CyberLink\Shared files\brs.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\AVG\AVG10\avgtray.exe
C:\Program Files (x86)\Common Files\Symantec Shared\ccApp.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\Roxio\Roxio Burn\Roxio Burn.exe
c:\Program Files\WIDCOMM\Bluetooth Software\BluetoothHeadsetProxy.exe
C:\Program Files (x86)\AVG\AVG10\Identity Protection\agent\bin\avgidsmonitor.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Program Files (x86)\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe
C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe
C:\Program Files (x86)\AVG\AVG10\avgcsrva.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\Microsoft Office\Office12\OUTLOOK.EXE
C:\Program Files (x86)\AVG\AVG10\avgcsrvx.exe
============== Pseudo HJT Report ===============
uInternet Settings,ProxyOverride = *.local
mWinlogon: Userinit=userinit.exe
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - C:\Program Files (x86)\AVG\AVG10\avgssie.dll
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Windows Live Messenger Companion Helper: {9fdde16b-836f-4806-ab1f-1455cbeff289} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll
BHO: Skype add-on for Internet Explorer: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
BHO: SSOIEAddonBHO Class: {da5bce70-d057-4d63-943d-5f3927ec59f1} - C:\Program Files (x86)\Sensible Vision\Fast Access\FAIESSO.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
uRun: [Google Update] "C:\Users\Ari\AppData\Local\Google\Update\GoogleUpdate.exe" /c
uRun: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
mRun: [NUSB3MON] "c:\Program Files (x86)\Renesas Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe"
mRun: [IAStorIcon] C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe
mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
mRun: [Dell DataSafe Online] "C:\Program Files (x86)\Dell DataSafe Online\DataSafeOnline.exe" /m
mRun: [Desktop Disc Tool] "c:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe"
mRun: [FATrayAlert] C:\Program Files (x86)\Sensible Vision\Fast Access\FATrayMon.exe
mRun: [Dell Webcam Central] "C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe" /mode2
mRun: [FAStartup]
mRun: [RemoteControl9] "c:\Program Files (x86)\CyberLink\PowerDVD9\PDVD9Serv.exe"
mRun: [PDVD9LanguageShortcut] "c:\Program Files (x86)\CyberLink\PowerDVD9\Language\Language.exe"
mRun: [BDRegion] c:\Program Files (x86)\Cyberlink\Shared Files\brs.exe
mRun: [GrooveMonitor] "C:\Program Files (x86)\Microsoft Office\Office12\GrooveMonitor.exe"
mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
mRun: [AVG_TRAY] C:\Program Files (x86)\AVG\AVG10\avgtray.exe
mRun: [ccApp] "C:\Program Files (x86)\Common Files\Symantec Shared\ccApp.exe"
mRun: [NACAgentUI] C:\Program Files (x86)\Cisco\Cisco NAC Agent\NACAgentUI.exe
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRunOnce: ["C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpdate.exe"] "C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpdate.exe"
mRunOnce: [Launcher] C:\Program Files (x86)\Dell DataSafe Local Backup\Components\Scheduler\Launcher.exe
mRunOnce: [DSUpdateLauncher] "C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\hstart.exe" /NOCONSOLE /D="C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate" /RUNAS "C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpd.exe"
mRunOnce: [STToasterLauncher] C:\Program Files (x86)\Dell DataSafe Local Backup\toasterLauncher.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\BLUETO~1.LNK - C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~1\Office12\EXCEL.EXE/3000
IE: Send image to &Bluetooth Device... - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
IE: Send page to &Bluetooth Device... - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
IE: {0000036B-C524-4050-81A0-243669A86B9F} - {B63DBA5F-523F-4B9C-A43D-65DF1977EAD3} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\PROGRA~2\MICROS~1\Office12\ONBttnIE.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - C:\PROGRA~2\MICROS~1\Office12\REFIEBAR.DLL
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
DPF: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
Handler: cozi - {5356518D-FE9C-4E08-9C1F-1E872ECD367F} - c:\Program Files (x86)\Cozi Express\CoziProtocolHandler.dll
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveSystemServices.dll
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files (x86)\AVG\AVG10\avgpp.dll
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
Notify: FastAccess - C:\Program Files (x86)\Sensible Vision\Fast Access\FALogNot.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll
LSA: Notification Packages = scecli FAPassSync
BHO-X64: AVG Safe Search: {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files (x86)\AVG\AVG10\avgssiea.dll
BHO-X64: WormRadar.com IESiteBlocker.NavFilter - No File
BHO-X64: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO-X64: SSOIEAddonBHO Class: {DA5BCE70-D057-4D63-943D-5F3927EC59F1} - C:\Program Files (x86)\Sensible Vision\Fast Access\x64\FAIESSO.dll
BHO-X64: SSOIEAddonBHO - No File
BHO-X64: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
mRun-x64: [SynTPEnh] %ProgramFiles%\Synaptics\SynTP\SynTPEnh.exe
mRun-x64: [RTHDVCPL] C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe -s
mRun-x64: [RtHDVBg] C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe /MAXX3
mRun-x64: [NVHotkey] rundll32.exe C:\Windows\system32\nvHotkey.dll,Start
mRun-x64: [IntelWirelessWiMAX] "C:\Program Files\Intel\WiMAX\Bin\WiMAXCU.exe" /tasktray /nosplash
mRun-x64: [IntelWireless] "C:\Program Files\Common Files\Intel\WirelessCommon\iFrmewrk.exe" /tf Intel Wireless Tray
mRun-x64: [QuickSet] c:\Program Files\Dell\QuickSet\QuickSet.exe
mRun-x64: [FreeFallProtection] C:\Program Files (x86)\STMicroelectronics\AccelerometerP11\FF_Protection.exe
IE-X64: {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
================= FIREFOX ===================
FF - ProfilePath - C:\Users\Ari\AppData\Roaming\Mozilla\Firefox\Profiles\8jbija4b.default\
FF - component: C:\Program Files (x86)\AVG\AVG10\Firefox\components\avgssff.dll
FF - component: C:\Program Files (x86)\Sensible Vision\Fast Access\xpcom_fasso\components\FASSOXPCOM.dll
FF - plugin: C:\Program Files (x86)\Java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: C:\Program Files (x86)\Microsoft Silverlight\4.0.60129.0\npctrlui.dll
FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npdeployJava1.dll
FF - plugin: C:\Program Files (x86)\NVIDIA Corporation\3D Vision\npnv3dv.dll
FF - plugin: C:\Program Files (x86)\NVIDIA Corporation\3D Vision\npnv3dvstreaming.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: C:\Users\Ari\AppData\Local\Google\Update\\npGoogleOneClick8.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32.dll
============= SERVICES / DRIVERS ===============
R0 AVGIDSEH;AVGIDSEH;C:\Windows\System32\drivers\AVGIDSEH.sys [2010-9-13 27216]
R0 Avgrkx64;AVG Anti-Rootkit Driver;C:\Windows\System32\drivers\avgrkx64.sys [2010-9-7 30288]
R0 Lbd;Lbd;C:\Windows\System32\drivers\Lbd.sys [2011-3-7 69376]
R0 PxHlpa64;PxHlpa64;C:\Windows\System32\drivers\PxHlpa64.sys [2011-1-13 55280]
R0 stdcfltn;Disk Class Filter Driver for Accelerometer;C:\Windows\System32\drivers\stdcfltn.sys [2011-1-13 21616]
R1 Avgldx64;AVG AVI Loader Driver;C:\Windows\System32\drivers\avgldx64.sys [2010-12-8 308304]
R1 Avgmfx64;AVG Mini-Filter Resident Anti-Virus Shield;C:\Windows\System32\drivers\avgmfx64.sys [2010-9-7 41040]
R1 Avgtdia;AVG TDI Driver;C:\Windows\System32\drivers\avgtdia.sys [2010-11-12 382032]
R1 vwififlt;Virtual WiFi Filter Driver;C:\Windows\System32\drivers\vwififlt.sys [2009-7-13 59904]
R2 AERTFilters;Andrea RT Filters Service;C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe [2010-11-24 98208]
R2 AVGIDSAgent;AVGIDSAgent;C:\Program Files (x86)\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe [2011-1-6 6128720]
R2 avgwd;AVG WatchDog;C:\Program Files (x86)\AVG\AVG10\avgwdsvc.exe [2010-10-22 265400]
R2 DMAgent;Intel® PROSet/Wireless WiMAX Red Bend Device Management Service;C:\Program Files\Intel\WiMAX\Bin\DMAgent.exe [2009-9-15 403456]
R2 DockLoginService;Dock Login Service;C:\Program Files\Dell\DellDock\DockLogin.exe [2009-6-9 155648]
R2 FAService;FAService;C:\Program Files (x86)\Sensible Vision\Fast Access\FAService.exe [2010-11-2 2428552]
R2 IAStorDataMgrSvc;Intel(R) Rapid Storage Technology;C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe [2011-1-13 13336]
R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;C:\Program Files (x86)\Lavasoft\Ad-Aware\AAWService.exe [2011-3-4 1405384]
R2 NACAgent;Cisco NAC Agent;C:\Program Files (x86)\Cisco\Cisco NAC Agent\NACAgent.exe [2011-1-26 827616]
R2 SftService;SoftThinks Agent Service;C:\Program Files (x86)\Dell DataSafe Local Backup\SftService.exe [2011-1-13 689472]
R2 Stereo Service;NVIDIA Stereoscopic 3D Driver Service;C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe [2010-8-12 235624]
R2 Symantec AntiVirus;Symantec Endpoint Protection;C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\Rtvscan.exe [2010-4-23 1831024]
R2 TurboB;Turbo Boost UI Monitor driver;C:\Windows\System32\drivers\TurboB.sys [2009-11-2 13784]
R2 UNS;Intel(R) Management & Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe [2011-1-13 2533400]
R2 WiMAXAppSrv;Intel® PROSet/Wireless WiMAX Service;C:\Program Files\Intel\WiMAX\Bin\AppSrv.exe [2009-9-15 907264]
R3 Acceler;Accelerometer Service;C:\Windows\System32\drivers\Accelern.sys [2010-11-24 27760]
R3 AVGIDSDriver;AVGIDSDriver;C:\Windows\System32\drivers\AVGIDSDriver.sys [2010-8-3 157264]
R3 AVGIDSFilter;AVGIDSFilter;C:\Windows\System32\drivers\AVGIDSFilter.sys [2010-8-3 35920]
R3 bpenum;bpenum;C:\Windows\System32\drivers\bpenum.sys [2010-11-24 71168]
R3 bpmp;bpmp;C:\Windows\System32\drivers\bpmp.sys [2010-11-24 174592]
R3 bpusb;bpusb;C:\Windows\System32\drivers\bpusb.sys [2010-11-24 81920]
R3 BTHprint;Microsoft Bluetooth Printer Class;C:\Windows\System32\drivers\BTHPRINT.SYS [2009-7-13 67072]
R3 btwampfl;Bluetooth AMP USB Filter;C:\Windows\System32\drivers\btwampfl.sys [2010-11-24 344616]
R3 btwl2cap;Bluetooth L2CAP Service;C:\Windows\System32\drivers\btwl2cap.sys [2010-11-24 39464]
R3 CtClsFlt;Creative Camera Class Upper Filter Driver;C:\Windows\System32\drivers\CtClsFlt.sys [2011-1-13 175168]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2011-2-8 132656]
R3 HECIx64;Intel(R) Management Engine Interface;C:\Windows\System32\drivers\HECIx64.sys [2010-11-24 56344]
R3 Lavasoft Kernexplorer;Lavasoft helper driver;C:\Program Files (x86)\Lavasoft\Ad-Aware\kernexplorer64.sys [2011-3-4 17152]
R3 NETw5s64;Intel(R) Wireless WiFi Link 5000 Series Adapter Driver for Windows 7 - 64 Bit;C:\Windows\System32\drivers\NETw5s64.sys [2010-11-24 7675392]
R3 nusb3hub;Renesas Electronics USB 3.0 Hub Driver;C:\Windows\System32\drivers\nusb3hub.sys [2010-11-24 83080]
R3 nusb3xhc;Renesas Electronics USB 3.0 Host Controller Driver;C:\Windows\System32\drivers\nusb3xhc.sys [2010-11-24 184968]
R3 NVHDA;Service for NVIDIA High Definition Audio Driver;C:\Windows\System32\drivers\nvhda64v.sys [2010-11-24 131688]
R3 PCDSRVC{1E208CE0-FB7451FF-06020101}_0;PCDSRVC{1E208CE0-FB7451FF-06020101}_0 - PCDR Kernel Mode Service Helper Driver;C:\Program Files\Dell Support Center\pcdsrvc_x64.pkms [2010-7-30 25072]
R3 qicflt;upper Device Filter Driver;C:\Windows\System32\drivers\qicflt.sys [2010-11-24 29288]
R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2010-11-24 344680]
R3 vwifimp;Microsoft Virtual WiFi Miniport Service;C:\Windows\System32\drivers\vwifimp.sys [2009-7-13 17920]
S2 CLKMSVC10_9EC60124;CyberLink Product - 2011/01/13 06:16:02;C:\Program Files (x86)\CyberLink\PowerDVD9\NavFilter\kmsvc.exe [2010-9-28 254448]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S3 AdobeActiveFileMonitor8.0;Adobe Active File Monitor V8;C:\Program Files (x86)\Adobe\Elements Organizer 8.0\PhotoshopElementsFileAgent.exe [2009-9-18 169312]
S3 FACAP;facap, FastAccess Video Capture;C:\Windows\System32\drivers\facap.sys [2008-9-24 238848]
S3 JMCR;JMCR;C:\Windows\System32\drivers\jmcr.sys [2010-11-24 169048]
S3 MyWiFiDHCPDNS;Wireless PAN DHCP Server;C:\Program Files\Intel\WiFi\bin\PanDhcpDns.exe [2010-1-19 315664]
S3 StorSvc;Storage Service;C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted [2009-7-13 27136]
S3 TurboBoost;TurboBoost;C:\Program Files\Intel\TurboBoost\TurboBoost.exe [2009-11-2 126352]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\System32\drivers\usbaapl64.sys [2010-9-28 51712]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2011-1-20 1255736]
S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184]
=============== Created Last 30 ================
2011-03-27 02:36:24 -------- d-----w- C:\Users\Ari\AppData\Local\Windows Live
2011-03-26 15:43:56 142296 ----a-w- C:\Program Files (x86)\Mozilla Firefox\components\browsercomps.dll
2011-03-26 15:43:54 781272 ----a-w- C:\Program Files (x86)\Mozilla Firefox\mozsqlite3.dll
2011-03-26 15:43:54 1874904 ----a-w- C:\Program Files (x86)\Mozilla Firefox\mozjs.dll
2011-03-26 15:43:54 15832 ----a-w- C:\Program Files (x86)\Mozilla Firefox\mozalloc.dll
2011-03-26 15:43:53 728024 ----a-w- C:\Program Files (x86)\Mozilla Firefox\libGLESv2.dll
2011-03-26 15:43:53 1975768 ----a-w- C:\Program Files (x86)\Mozilla Firefox\D3DCompiler_42.dll
2011-03-26 15:43:53 1893336 ----a-w- C:\Program Files (x86)\Mozilla Firefox\d3dx9_42.dll
2011-03-26 15:43:53 142296 ----a-w- C:\Program Files (x86)\Mozilla Firefox\libEGL.dll
2011-03-19 05:50:42 16432 ----a-w- C:\Windows\System32\lsdelete.exe
2011-03-14 18:15:09 -------- d-----w- C:\Program Files (x86)\Common Files\Cisco
2011-03-11 21:54:47 -------- d--h--w- C:\$AVG
2011-03-07 14:37:54 69376 ----a-w- C:\Windows\System32\drivers\Lbd.sys
2011-03-07 14:37:51 49752 ----a-w- C:\Windows\System32\drivers\SBREDrv.sys
2011-03-07 14:36:00 -------- d-----w- C:\Users\Ari\AppData\Local\Sunbelt Software
2011-03-07 14:35:25 -------- dc-h--w- C:\PROGRA~3\{A5847AFF-A1FE-4929-A3C0-16C23AB1D29D}
2011-03-07 14:35:06 -------- d-----w- C:\Program Files (x86)\Lavasoft
==================== Find3M ====================
2011-02-19 06:37:44 1135104 ----a-w- C:\Windows\System32\FntCache.dll
2011-02-19 06:37:10 1540608 ----a-w- C:\Windows\System32\DWrite.dll
2011-02-19 06:36:49 902656 ----a-w- C:\Windows\System32\d2d1.dll
2011-02-19 05:32:48 1074176 ----a-w- C:\Windows\SysWow64\DWrite.dll
2011-02-19 05:32:35 739840 ----a-w- C:\Windows\SysWow64\d2d1.dll
2011-02-03 18:45:11 172592 ----a-w- C:\Windows\System32\drivers\SYMEVENT64x86.SYS
2011-02-03 01:40:23 472808 ----a-w- C:\Windows\SysWow64\deployJava1.dll
2011-01-26 06:53:10 982912 ----a-w- C:\Windows\System32\drivers\dxgkrnl.sys
2011-01-26 06:53:10 265088 ----a-w- C:\Windows\System32\drivers\dxgmms1.sys
2011-01-26 06:31:20 144384 ----a-w- C:\Windows\System32\cdd.dll
2011-01-13 12:15:19 29480 ----a-w- C:\Windows\SysWow64\msxml3a.dll
2011-01-13 11:42:31 521448 ----a-w- C:\Windows\System32\deployJava1.dll
2011-01-07 08:07:24 662528 ----a-w- C:\Windows\System32\XpsPrint.dll
2011-01-07 08:07:24 475648 ----a-w- C:\Windows\System32\XpsGdiConverter.dll
2011-01-07 08:06:50 46080 ----a-w- C:\Windows\System32\atmlib.dll
2011-01-07 07:31:10 442880 ----a-w- C:\Windows\SysWow64\XpsPrint.dll
2011-01-07 07:31:10 288256 ----a-w- C:\Windows\SysWow64\XpsGdiConverter.dll
2011-01-07 07:27:11 34304 ----a-w- C:\Windows\SysWow64\atmlib.dll
2011-01-07 05:49:20 366080 ----a-w- C:\Windows\System32\atmfd.dll
2011-01-07 05:33:11 294400 ----a-w- C:\Windows\SysWow64\atmfd.dll
2011-01-05 06:20:30 612352 ----a-w- C:\Windows\System32\vbscript.dll
2011-01-05 05:37:33 428032 ----a-w- C:\Windows\SysWow64\vbscript.dll
2011-01-05 04:00:16 3127808 ----a-w- C:\Windows\System32\win32k.sys
============= FINISH: 12:00:40.31 ===============
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Re: Browser hijacking, "denial of service," Chrome won't wor

Unread postby Carolyn » April 6th, 2011, 5:43 pm

I'm reviewing your logs and will post back shortly.
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Re: Browser hijacking, "denial of service," Chrome won't wor

Unread postby Carolyn » April 6th, 2011, 5:56 pm

I see you are posting for help for a "Business" computer.

May I draw your attention to THIS topic, which you should have read before posting for help.

The section Posting for help for business machines explains why we do not offer help for such computers.

This topic is now closed
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