Welcome to MalwareRemoval.com,
What if we told you that you could get malware removal help from experts, and that it was 100% free? MalwareRemoval.com provides free support for people with infected computers. Our help, and the tools we use are always 100% free. No hidden catch. We simply enjoy helping others. You enjoy a clean, safe computer.

Malware Removal Instructions

Firefox redirecting new tabs

MalwareRemoval.com provides free support for people with infected computers. Using plain language that anyone can understand, our community of volunteer experts will walk you through each step.

Firefox redirecting new tabs

Unread postby kuboa » March 28th, 2011, 8:54 pm

PROBLEM: Firefox redirects URLS opened via a right-click and "open new tab", and also opens new tabs spontaneously.

ADDITIONAL INFORMATION: Internet Explorer, almost never opened, has not done this. Process Explorer indicates that one instance of svchost.exe takes up an inordinate amount of memory-- I have not been able to tell exactly what service is responsible, but I can End Task on it, with no obvious consequence for browsing (no service is obviously masquerading as legitimate, as I have seen before). AVG Anti-Virus has indicated that it has found and quarantined at least one trojan, so presumably they are not in effect. Finally, Browser Hijack Retaliator periodically indicates (on the Browser Extension tab of its IE Plus page) that an extra toolbar is operative with a CLSID of DFB852A3-47F8-48C4-A200-58CAB36FD2A2, a search on which did turn up potential clues. I delete the toolbar when I find it, as no other details are provided. I notice no unintended consequences when I do so. Finally, and probably (?) unrelated, my sound capabilities through Firefox keep disappearing ("no sound device") until I reboot and they are (temporarily) restored.

STEPS TAKEN: I have installed, updated, and run the following anti-malware programs, to no apparent effect: Spybot S&D, Ad-Aware, PrevX, Hijack This, Browser Hijack Retaliator, AVG Anti-Virus. They remain installed for further logging and testing at your request.

Thank you!

~Kuboa
You do not have the required permissions to view the files attached to this post.
kuboa
Regular Member
 
Posts: 29
Joined: March 27th, 2011, 9:59 pm
Advertisement
Register to Remove

Re: Firefox redirecting new tabs

Unread postby NonSuch » March 29th, 2011, 2:58 am

Please familiarize yourself with the forum rules: >Forum Posting Rules - Please Read<

Please follow the guideline at the link below to start a new topic and post your DDS log by pasting it into your post. Do not utilize attachments.

This topic is now closed. Please start a new topic by following the guideline posted here: >Guideline for posting your DDS log<
User avatar
NonSuch
Administrator
Administrator
 
Posts: 28747
Joined: February 23rd, 2005, 7:08 am
Location: California


  • Similar Topics
    Replies
    Views
    Last post

Return to Infected? Virus, malware, adware, ransomware, oh my!



Who is online

Users browsing this forum: No registered users and 282 guests

Contact us:

Advertisements do not imply our endorsement of that product or service. Register to remove all ads. The forum is run by volunteers who donate their time and expertise. We make every attempt to ensure that the help and advice posted is accurate and will not cause harm to your computer. However, we do not guarantee that they are accurate and they are to be used at your own risk. All trademarks are the property of their respective owners.

Member site: UNITE Against Malware