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Slow Running Laptop

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Slow Running Laptop

Unread postby jsthomas928 » March 20th, 2011, 8:17 pm

Hi,

Recently we've been having problems with a slow running laptop that has a hard time connecting to frequently used sites (yahoo for example) and takes a very long time running programs. We haven't gotten any virus system warnings, and other programs seem to have a problem running as well (ITunes for example).

Below is the Hijack Log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:14:09 PM, on 3/20/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\PROGRA~1\AVG\AVG10\avgchsvx.exe
C:\PROGRA~1\AVG\AVG10\avgrsx.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\Program Files\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\MDM.EXE
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ycomp/ ... .yahoo.com
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG10\avgssie.dll
O2 - BHO: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG10\Toolbar\IEToolbar.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O3 - Toolbar: AVG Security Toolbar - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - C:\Program Files\AVG\AVG10\Toolbar\IEToolbar.dll
O4 - HKLM\..\Run: [YSearchProtection] "C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe"
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [WinPatrol] C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe -expressboot
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [QuickTime Task] "X:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [YSearchProtection] "C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [cdloader] "C:\Documents and Settings\Jeffro\Application Data\mjusbsp\cdloader2.exe" MAGICJACK
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - http://download.eset.com/special/eos/OnlineScanner.cab
O18 - Protocol: avgsecuritytoolbar - {F2DDE6B2-9684-4A55-86D4-E255E237B77C} - C:\Program Files\AVG\AVG10\Toolbar\IEToolbar.dll
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG10\avgpp.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: AVGIDSAgent - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Yahoo! Updater (YahooAUService) - Yahoo! Inc. - C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe

--
End of file - 5628 bytes
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Re: Slow Running Laptop

Unread postby deltalima » March 21st, 2011, 3:32 pm

Checking your log - back soon.
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Re: Slow Running Laptop

Unread postby deltalima » March 21st, 2011, 3:39 pm

Hi jsthomas928,

Welcome to the forum.

Please be aware that removing Malware is a potentially hazardous undertaking. I will take care not to knowingly suggest courses of action that might damage your computer. However it is impossible for me to foresee all interactions that may happen between the software on your computer and those we'll use to clear you of infection, and I cannot guarantee the safety of your system. It is possible that we might encounter situations where the only recourse is to re-format and re-install your operating system, or to necessitate you taking your computer to a repair shop.

Please note the following:
  • I will be working on your Malware issues, this may or may not, solve other issues you have with your machine.
  • The fixes are specific to your problem and should only be used for this issue on this machine.
  • Please do not run any scans or make any changes to the system unless I ask you too.
  • Please continue to review my answers until I tell you your machine appears to be clear. Absence of symptoms does not mean that everything is clear.
  • If after 3 days you have not responded to this topic, it will be closed, and you will need to start a new one.
  • It's often worth reading through these instructions and printing them for ease of reference.
  • If you don't know or understand something, please don't hesitate to say or ask!! It's better to be sure and safe than sorry.
  • Please reply to this thread. Do not start a new topic.

Download and run OTL
Download OTL by Old Timer and save it to your Desktop.
  • Double click on OTL.exe to run it.
  • Under Output, ensure that Minimal Output is selected.
  • Under Extra Registry section, select Use SafeList.
  • Click the Scan All Users checkbox.
  • Click on Run Scan at the top left hand corner.
  • When done, two Notepad files will open.
    • OTL.txt <-- Will be opened
    • Extras.txt <-- Will be minimized
  • Please post the contents of these 2 Notepad files in your next reply.

Please download GMER Rootkit Scanner from here.
  • Double click the .exe file. If asked to allow gmer.sys driver to load, please consent
  • If it gives you a warning at program start about rootkit activity and asks if you want to run a scan...click NO.
  • Run Gmer again and click on the Rootkit tab.
  • Look at the right hand side (under Files) and uncheck all drives with the exception of your C drive.
  • Make sure all other boxes on the right of the screen are checked, EXCEPT for "Show All".
  • Click on the "Scan" and wait for the scan to finish.
    Note: Before scanning, make sure all other running programs are closed and no other actions like a scheduled antivirus scan will occur while this scan completes. Also do not use your computer during the scan.
  • When completed, click on the Copy button and right-click on your Desktop, choose "New" > Text document. Once the file is created, open it and right-click again and choose Paste or Ctrl+V. Save the file as gmer.txt and copy the information in your next reply.
  • Note: If you have any problems, try running GMER in SAFE MODE
Important! Please do not select the "Show all" checkbox during the scan..

Please post the GMER log along with OTL.txt and Extras.txt from the OTL scan into your next reply.
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Re: Slow Running Laptop

Unread postby jsthomas928 » March 24th, 2011, 12:26 am

Hi, I didn't receive an email about your second reply, and have just now come across it as I was rechecking my posts; I will run both scans tomorrow (Hopefully in the morning) and post the logs here.

I just wanted to acknowledged that I did just see these, and will act accordingly. Thanks!
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Posts: 41
Joined: August 26th, 2010, 7:24 pm

Re: Slow Running Laptop

Unread postby deltalima » March 24th, 2011, 5:10 am

OK, please post logs when ready.
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Re: Slow Running Laptop

Unread postby jsthomas928 » March 24th, 2011, 8:12 pm

OTL Scan Log:

OTL logfile created on: 3/24/2011 8:08:01 PM - Run 1
OTL by OldTimer - Version 3.2.22.3 Folder = C:\Documents and Settings\Jeffro\Desktop
Windows XP Home Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.18702)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

958.00 Mb Total Physical Memory | 483.00 Mb Available Physical Memory | 50.00% Memory free
2.00 Gb Paging File | 2.00 Gb Available in Paging File | 83.00% Paging File free
Paging file location(s): C:\pagefile.sys 1440 2880 [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 29.29 Gb Total Space | 9.93 Gb Free Space | 33.89% Space Free | Partition Type: NTFS
Drive X: | 82.49 Gb Total Space | 81.17 Gb Free Space | 98.40% Space Free | Partition Type: NTFS

Computer Name: JT-4B4614A3EDFC | User Name: Jeffro | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: All users
Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - C:\Documents and Settings\Jeffro\Desktop\OTL.exe (OldTimer Tools)
PRC - C:\Program Files\AVG\AVG10\avgrsx.exe (AVG Technologies CZ, s.r.o.)
PRC - C:\Program Files\AVG\AVG10\avgchsvx.exe (AVG Technologies CZ, s.r.o.)
PRC - C:\Program Files\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe (AVG Technologies CZ, s.r.o.)
PRC - C:\Program Files\BillP Studios\WinPatrol\WinPatrol.exe (BillP Studios)
PRC - C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe (Yahoo! Inc)
PRC - C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe (Yahoo! Inc.)
PRC - C:\WINDOWS\explorer.exe (Microsoft Corporation)
PRC - C:\WINDOWS\system32\MDM.EXE (Microsoft Corporation)


========== Modules (SafeList) ==========

MOD - C:\Documents and Settings\Jeffro\Desktop\OTL.exe (OldTimer Tools)
MOD - C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.6028_x-ww_61e65202\comctl32.dll (Microsoft Corporation)
MOD - C:\Program Files\BillP Studios\WinPatrol\patrolpro.dll (BillP Studios)


========== Win32 Services (SafeList) ==========

SRV - (AppMgmt) -- File not found
SRV - (AVG Security Toolbar Service) -- C:\Program Files\AVG\AVG10\Toolbar\ToolbarBroker.exe ()
SRV - (avgwd) -- C:\Program Files\AVG\AVG10\avgwdsvc.exe (AVG Technologies CZ, s.r.o.)
SRV - (AVGIDSAgent) -- C:\Program Files\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe (AVG Technologies CZ, s.r.o.)
SRV - (YahooAUService) -- C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe (Yahoo! Inc.)
SRV - (Pml Driver HPZ12) -- C:\WINDOWS\system32\HPZipm12.exe (HP)


========== Driver Services (SafeList) ==========

DRV - (AVGIDSEH) -- C:\WINDOWS\system32\DRIVERS\AVGIDSEH.Sys (AVG Technologies CZ, s.r.o. )
DRV - (Avgtdix) -- C:\WINDOWS\system32\drivers\avgtdix.sys (AVG Technologies CZ, s.r.o.)
DRV - (Avgmfx86) -- C:\WINDOWS\system32\drivers\avgmfx86.sys (AVG Technologies CZ, s.r.o.)
DRV - (Avgldx86) -- C:\WINDOWS\system32\drivers\avgldx86.sys (AVG Technologies CZ, s.r.o.)
DRV - (Avgrkx86) -- C:\WINDOWS\system32\DRIVERS\avgrkx86.sys (AVG Technologies CZ, s.r.o.)
DRV - (AVGIDSFilter) -- C:\WINDOWS\system32\drivers\AVGIDSFilter.sys (AVG Technologies CZ, s.r.o. )
DRV - (AVGIDSDriver) -- C:\WINDOWS\system32\drivers\AVGIDSDriver.sys (AVG Technologies CZ, s.r.o. )
DRV - (AVGIDSShim) -- C:\WINDOWS\system32\drivers\AVGIDSShim.sys (AVG Technologies CZ, s.r.o. )
DRV - (PalmUSBD) -- C:\WINDOWS\system32\drivers\PalmUSBD.sys (PalmSource, Inc.)
DRV - (tifm21) -- C:\WINDOWS\system32\drivers\tifm21.sys (Texas Instruments)
DRV - (ati2mtag) -- C:\WINDOWS\system32\drivers\ati2mtag.sys (ATI Technologies Inc.)
DRV - (CAMCHALA) -- C:\WINDOWS\system32\drivers\camc6hal.sys (Conexant Systems Inc.)
DRV - (CAMCAUD) -- C:\WINDOWS\system32\drivers\camc6aud.sys (Conexant Systems Inc.)
DRV - (yukonwxp) -- C:\WINDOWS\system32\drivers\yk51x86.sys (Marvell)
DRV - (BCM43XX) -- C:\WINDOWS\system32\drivers\BCMWL5.SYS (Broadcom Corporation)
DRV - (AmdK8) -- C:\WINDOWS\system32\drivers\AmdK8.sys (Advanced Micro Devices)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========



IE - HKU\.DEFAULT\..\URLSearchHook: {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG10\Toolbar\IEToolbar.dll ()
IE - HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

IE - HKU\S-1-5-18\..\URLSearchHook: {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG10\Toolbar\IEToolbar.dll ()
IE - HKU\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0



IE - HKU\S-1-5-21-2052111302-1972579041-682003330-1004\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
IE - HKU\S-1-5-21-2052111302-1972579041-682003330-1004\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
IE - HKU\S-1-5-21-2052111302-1972579041-682003330-1004\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = <local>;*.local

FF - HKLM\software\mozilla\Firefox\Extensions\\{3f963a5b-e555-4543-90e2-c3908898db71}: C:\Program Files\AVG\AVG10\Firefox\ [2010/10/22 21:18:33 | 000,000,000 | ---D | M]


O1 HOSTS File: ([2009/10/17 17:27:18 | 000,000,734 | ---- | M]) - C:\WINDOWS\system32\drivers\etc\hosts
O1 - Hosts: 127.0.0.1 localhost
O2 - BHO: (&Yahoo! Toolbar Helper) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll (Yahoo! Inc.)
O2 - BHO: (AVG Safe Search) - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG10\avgssie.dll (AVG Technologies CZ, s.r.o.)
O2 - BHO: (AVG Security Toolbar BHO) - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG10\Toolbar\IEToolbar.dll ()
O3 - HKLM\..\Toolbar: (AVG Security Toolbar) - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - C:\Program Files\AVG\AVG10\Toolbar\IEToolbar.dll ()
O3 - HKLM\..\Toolbar: (Yahoo! Toolbar) - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll (Yahoo! Inc.)
O3 - HKU\S-1-5-21-2052111302-1972579041-682003330-1004\..\Toolbar\WebBrowser: (no name) - {A057A204-BACC-4D26-9990-79A187E2698E} - No CLSID value found.
O3 - HKU\S-1-5-21-2052111302-1972579041-682003330-1004\..\Toolbar\WebBrowser: (AVG Security Toolbar) - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - C:\Program Files\AVG\AVG10\Toolbar\IEToolbar.dll ()
O3 - HKU\S-1-5-21-2052111302-1972579041-682003330-1004\..\Toolbar\WebBrowser: (Yahoo! Toolbar) - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll (Yahoo! Inc.)
O4 - HKLM..\Run: [WinPatrol] C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe (BillP Studios)
O4 - HKLM..\Run: [YSearchProtection] C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe (Yahoo! Inc)
O4 - HKU\S-1-5-21-2052111302-1972579041-682003330-1004..\Run: [YSearchProtection] C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe (Yahoo! Inc)
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: HonorAutoRunSetting = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveAutoRun = 67108863
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 323
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDrives = 0
O7 - HKU\.DEFAULT\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKU\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 323
O7 - HKU\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: CDRAutoRun = 0
O7 - HKU\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveAutoRun = 67108863
O7 - HKU\S-1-5-18\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKU\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 323
O7 - HKU\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: CDRAutoRun = 0
O7 - HKU\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveAutoRun = 67108863
O7 - HKU\S-1-5-19\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKU\S-1-5-19\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
O7 - HKU\S-1-5-20\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKU\S-1-5-20\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
O7 - HKU\S-1-5-21-2052111302-1972579041-682003330-1004\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKU\S-1-5-21-2052111302-1972579041-682003330-1004\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 323
O7 - HKU\S-1-5-21-2052111302-1972579041-682003330-1004\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveAutoRun = 67108863
O7 - HKU\S-1-5-21-2052111302-1972579041-682003330-1004\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDrives = 0
O10 - NameSpace_Catalog5\Catalog_Entries\000000000004 [] - C:\Program Files\Bonjour\mdnsNSP.dll (Apple Inc.)
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} C:\Program Files\Yahoo!\Common\Yinsthelper.dll (Installation Support)
O16 - DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} http://download.eset.com/special/eos/OnlineScanner.cab (Reg Error: Key error.)
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/update/1.6.0/jinsta ... s-i586.cab (Java Plug-in 1.6.0_21)
O16 - DPF: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinsta ... s-i586.cab (Java Plug-in 1.6.0_21)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinsta ... s-i586.cab (Java Plug-in 1.6.0_21)
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} http://fpdownload2.macromedia.com/get/s ... wflash.cab (Shockwave Flash Object)
O18 - Protocol\Handler\avgsecuritytoolbar {F2DDE6B2-9684-4A55-86D4-E255E237B77C} - C:\Program Files\AVG\AVG10\Toolbar\IEToolbar.dll ()
O18 - Protocol\Handler\linkscanner {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG10\avgpp.dll (AVG Technologies CZ, s.r.o.)
O20 - HKLM Winlogon: Shell - (Explorer.exe) - C:\WINDOWS\explorer.exe (Microsoft Corporation)
O20 - Winlogon\Notify\AtiExtEvent: DllName - Ati2evxx.dll - C:\WINDOWS\System32\ati2evxx.dll (ATI Technologies Inc.)
O24 - Desktop WallPaper: C:\Documents and Settings\Jeffro\Local Settings\Application Data\Microsoft\Wallpaper1.bmp
O24 - Desktop BackupWallPaper: C:\Documents and Settings\Jeffro\Local Settings\Application Data\Microsoft\Wallpaper1.bmp
O32 - HKLM CDRom: AutoRun - 1
O32 - AutoRun File - [2007/11/11 23:35:12 | 000,000,000 | ---- | M] () - C:\AUTOEXEC.BAT -- [ NTFS ]
O34 - HKLM BootExecute: (autocheck autochk *) - File not found
O34 - HKLM BootExecute: (C:\PROGRA~1\AVG\AVG10\avgchsvx.exe /sync) - C:\Program Files\AVG\AVG10\avgchsvx.exe (AVG Technologies CZ, s.r.o.)
O34 - HKLM BootExecute: (C:\PROGRA~1\AVG\AVG10\avgrsx.exe /sync /restart) - C:\Program Files\AVG\AVG10\avgrsx.exe (AVG Technologies CZ, s.r.o.)
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*

========== Files/Folders - Created Within 30 Days ==========

[2011/03/24 20:06:37 | 000,580,608 | ---- | C] (OldTimer Tools) -- C:\Documents and Settings\Jeffro\Desktop\OTL.exe
[2011/03/21 20:57:00 | 000,000,000 | ---D | C] -- C:\Program Files\Bonjour
[2011/03/21 20:56:42 | 000,000,000 | ---D | C] -- C:\Program Files\Common Files\Apple
[1998/12/08 22:53:54 | 000,186,368 | ---- | C] (Symantec Corp., Peter Norton Computing Group) -- C:\Program Files\Common Files\IRAREG.DLL
[1998/12/08 22:53:54 | 000,099,840 | ---- | C] (Symantec Corp.) -- C:\Program Files\Common Files\IRAABOUT.DLL
[1998/12/08 22:53:54 | 000,070,144 | ---- | C] (Symantec Corp., Peter Norton Computing Group) -- C:\Program Files\Common Files\IRAMDMTR.DLL
[1998/12/08 22:53:54 | 000,048,640 | ---- | C] (Symantec Corp., Peter Norton Computing Group) -- C:\Program Files\Common Files\IRALPTTR.DLL
[1998/12/08 22:53:54 | 000,031,744 | ---- | C] (Symantec Corp., Peter Norton Computing Group) -- C:\Program Files\Common Files\IRAWEBTR.DLL
[1998/12/08 22:53:54 | 000,017,920 | ---- | C] (Symantec Corp.) -- C:\Program Files\Common Files\IRASRIAL.DLL
[1 C:\Documents and Settings\Jeffro\My Documents\*.tmp files -> C:\Documents and Settings\Jeffro\My Documents\*.tmp -> ]

========== Files - Modified Within 30 Days ==========

[2011/03/24 20:06:37 | 000,580,608 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\Jeffro\Desktop\OTL.exe
[2011/03/24 20:04:16 | 000,432,924 | ---- | M] () -- C:\WINDOWS\System32\perfh009.dat
[2011/03/24 20:04:16 | 000,067,714 | ---- | M] () -- C:\WINDOWS\System32\perfc009.dat
[2011/03/24 07:59:45 | 000,013,646 | ---- | M] () -- C:\WINDOWS\System32\wpa.dbl
[2011/03/24 07:59:25 | 000,002,048 | --S- | M] () -- C:\WINDOWS\bootstat.dat
[2011/03/23 23:05:31 | 000,002,187 | ---- | M] () -- C:\Documents and Settings\All Users\Desktop\Safari.lnk
[2011/03/23 00:45:00 | 000,001,729 | ---- | M] () -- C:\Documents and Settings\All Users\Desktop\Adobe Reader 9.lnk
[2011/03/21 22:32:30 | 000,026,156 | -H-- | M] () -- C:\WINDOWS\System32\mlfcache.dat
[2011/03/21 20:57:30 | 000,001,854 | ---- | M] () -- C:\Documents and Settings\Jeffro\Application Data\Microsoft\Internet Explorer\Quick Launch\Apple Safari.lnk
[2011/03/18 00:19:02 | 000,139,648 | ---- | M] () -- C:\WINDOWS\System32\FNTCACHE.DAT
[2011/03/09 02:19:02 | 000,001,355 | ---- | M] () -- C:\WINDOWS\imsins.BAK
[1 C:\Documents and Settings\Jeffro\My Documents\*.tmp files -> C:\Documents and Settings\Jeffro\My Documents\*.tmp -> ]

========== Files Created - No Company Name ==========

[2009/06/06 22:29:07 | 000,026,156 | -H-- | C] () -- C:\WINDOWS\System32\mlfcache.dat
[2008/11/14 23:42:05 | 000,000,664 | ---- | C] () -- C:\WINDOWS\System32\d3d9caps.dat
[2008/08/25 22:41:24 | 000,000,000 | ---- | C] () -- C:\WINDOWS\QuickInstall.INI
[2008/07/20 22:45:14 | 000,055,808 | ---- | C] () -- C:\WINDOWS\System32\zlib1.dll
[2008/07/20 22:45:13 | 000,421,888 | ---- | C] () -- C:\WINDOWS\System32\STLibWrapper.dll
[2007/11/12 19:42:56 | 000,010,240 | ---- | C] () -- C:\WINDOWS\System32\vidx16.dll
[2007/11/12 12:11:24 | 000,061,678 | ---- | C] () -- C:\Documents and Settings\Jeffro\Application Data\PFP120JPR.{PB
[2007/11/12 12:11:24 | 000,012,358 | ---- | C] () -- C:\Documents and Settings\Jeffro\Application Data\PFP120JCM.{PB
[2007/11/12 11:02:06 | 000,051,304 | ---- | C] () -- C:\WINDOWS\System32\drivers\atnt40k.sys
[2007/11/12 10:59:26 | 000,000,376 | ---- | C] () -- C:\WINDOWS\ODBC.INI
[2007/11/12 10:59:26 | 000,000,063 | ---- | C] () -- C:\WINDOWS\mdm.ini
[2007/11/12 10:59:21 | 000,000,000 | ---- | C] () -- C:\WINDOWS\NSREX.INI
[2007/11/11 23:37:48 | 000,002,048 | --S- | C] () -- C:\WINDOWS\bootstat.dat
[2007/11/11 23:31:51 | 000,021,640 | ---- | C] () -- C:\WINDOWS\System32\emptyregdb.dat
[2007/11/11 18:17:49 | 000,004,161 | ---- | C] () -- C:\WINDOWS\ODBCINST.INI
[2007/11/11 18:16:22 | 000,139,648 | ---- | C] () -- C:\WINDOWS\System32\FNTCACHE.DAT
[2007/03/05 14:34:28 | 000,676,224 | ---- | C] () -- C:\WINDOWS\System32\OGACheckControl.DLL
[2005/04/08 16:42:06 | 000,087,540 | ---- | C] () -- C:\WINDOWS\System32\atiicdxx.dat
[2004/08/04 08:00:00 | 013,107,200 | ---- | C] () -- C:\WINDOWS\System32\oembios.bin
[2004/08/04 08:00:00 | 000,673,088 | ---- | C] () -- C:\WINDOWS\System32\mlang.dat
[2004/08/04 08:00:00 | 000,432,924 | ---- | C] () -- C:\WINDOWS\System32\perfh009.dat
[2004/08/04 08:00:00 | 000,272,128 | ---- | C] () -- C:\WINDOWS\System32\perfi009.dat
[2004/08/04 08:00:00 | 000,218,003 | ---- | C] () -- C:\WINDOWS\System32\dssec.dat
[2004/08/04 08:00:00 | 000,067,714 | ---- | C] () -- C:\WINDOWS\System32\perfc009.dat
[2004/08/04 08:00:00 | 000,046,258 | ---- | C] () -- C:\WINDOWS\System32\mib.bin
[2004/08/04 08:00:00 | 000,028,626 | ---- | C] () -- C:\WINDOWS\System32\perfd009.dat
[2004/08/04 08:00:00 | 000,004,569 | ---- | C] () -- C:\WINDOWS\System32\secupd.dat
[2004/08/04 08:00:00 | 000,004,461 | ---- | C] () -- C:\WINDOWS\System32\oembios.dat
[2004/08/04 08:00:00 | 000,001,804 | ---- | C] () -- C:\WINDOWS\System32\dcache.bin
[2004/08/04 08:00:00 | 000,000,741 | ---- | C] () -- C:\WINDOWS\System32\noise.dat
[2001/07/06 16:30:00 | 000,003,399 | ---- | C] () -- C:\WINDOWS\System32\hptcpmon.ini
[1999/01/22 14:46:58 | 000,065,536 | ---- | C] () -- C:\WINDOWS\System32\MSRTEDIT.DLL

< End of report >
jsthomas928
Regular Member
 
Posts: 41
Joined: August 26th, 2010, 7:24 pm

Re: Slow Running Laptop

Unread postby jsthomas928 » March 24th, 2011, 8:15 pm

Ext.Txt Log:

OTL Extras logfile created on: 3/24/2011 8:08:01 PM - Run 1
OTL by OldTimer - Version 3.2.22.3 Folder = C:\Documents and Settings\Jeffro\Desktop
Windows XP Home Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.18702)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

958.00 Mb Total Physical Memory | 483.00 Mb Available Physical Memory | 50.00% Memory free
2.00 Gb Paging File | 2.00 Gb Available in Paging File | 83.00% Paging File free
Paging file location(s): C:\pagefile.sys 1440 2880 [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 29.29 Gb Total Space | 9.93 Gb Free Space | 33.89% Space Free | Partition Type: NTFS
Drive X: | 82.49 Gb Total Space | 81.17 Gb Free Space | 98.40% Space Free | Partition Type: NTFS

Computer Name: JT-4B4614A3EDFC | User Name: Jeffro | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: All users
Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days

========== Extra Registry (SafeList) ==========


========== File Associations ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
.cpl [@ = cplfile] -- rundll32.exe shell32.dll,Control_RunDLL "%1",%*

========== Shell Spawning ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
cplfile [cplopen] -- rundll32.exe shell32.dll,Control_RunDLL "%1",%*
exefile [open] -- "%1" %*
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] -- %SystemRoot%\Explorer.exe /idlist,%I,%L (Microsoft Corporation)
Folder [explore] -- %SystemRoot%\Explorer.exe /e,/idlist,%I,%L (Microsoft Corporation)
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

========== Security Center Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"FirstRunDisabled" = 1
"AntiVirusOverride" = 0
"FirewallOverride" = 0
"AntiVirusDisableNotify" = 0
"FirewallDisableNotify" = 0
"UpdatesDisableNotify" = 0

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\AhnlabAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ComputerAssociatesAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\KasperskyAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SophosAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TinyFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ZoneLabsFirewall]

========== System Restore Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SystemRestore]
"DisableSR" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Sr]
"Start" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SrService]
"Start" = 2

========== Firewall Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\DomainProfile]

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\StandardProfile]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
"EnableFirewall" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall" = 1
"DoNotAllowExceptions" = 0
"DisableNotifications" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\GloballyOpenPorts\List]
"1900:UDP" = 1900:UDP:LocalSubNet:Enabled:@xpsp2res.dll,-22007
"2869:TCP" = 2869:TCP:LocalSubNet:Enabled:@xpsp2res.dll,-22008
"139:TCP" = 139:TCP:LocalSubNet:Disabled:@xpsp2res.dll,-22004
"445:TCP" = 445:TCP:LocalSubNet:Disabled:@xpsp2res.dll,-22005
"137:UDP" = 137:UDP:LocalSubNet:Disabled:@xpsp2res.dll,-22001
"138:UDP" = 138:UDP:LocalSubNet:Disabled:@xpsp2res.dll,-22002

========== Authorized Applications List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]
"C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe" = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe:*:Enabled:hpqtra08.exe
"C:\Program Files\HP\Digital Imaging\bin\hpqste08.exe" = C:\Program Files\HP\Digital Imaging\bin\hpqste08.exe:*:Enabled:hpqste08.exe
"C:\Program Files\HP\Digital Imaging\bin\hpofxm08.exe" = C:\Program Files\HP\Digital Imaging\bin\hpofxm08.exe:*:Enabled:hpofxm08.exe
"C:\Program Files\HP\Digital Imaging\bin\hposfx08.exe" = C:\Program Files\HP\Digital Imaging\bin\hposfx08.exe:*:Enabled:hposfx08.exe
"C:\Program Files\HP\Digital Imaging\bin\hposid01.exe" = C:\Program Files\HP\Digital Imaging\bin\hposid01.exe:*:Enabled:hposid01.exe
"C:\Program Files\HP\Digital Imaging\bin\hpqscnvw.exe" = C:\Program Files\HP\Digital Imaging\bin\hpqscnvw.exe:*:Enabled:hpqscnvw.exe
"C:\Program Files\HP\Digital Imaging\bin\hpqkygrp.exe" = C:\Program Files\HP\Digital Imaging\bin\hpqkygrp.exe:*:Enabled:hpqkygrp.exe
"C:\Program Files\HP\Digital Imaging\bin\hpqCopy.exe" = C:\Program Files\HP\Digital Imaging\bin\hpqCopy.exe:*:Enabled:hpqcopy.exe
"C:\Program Files\HP\Digital Imaging\bin\hpfccopy.exe" = C:\Program Files\HP\Digital Imaging\bin\hpfccopy.exe:*:Enabled:hpfccopy.exe
"C:\Program Files\HP\Digital Imaging\bin\hpzwiz01.exe" = C:\Program Files\HP\Digital Imaging\bin\hpzwiz01.exe:*:Enabled:hpzwiz01.exe
"C:\Program Files\HP\Digital Imaging\Unload\HpqPhUnl.exe" = C:\Program Files\HP\Digital Imaging\Unload\HpqPhUnl.exe:*:Enabled:hpqphunl.exe
"C:\Program Files\HP\Digital Imaging\Unload\HpqDIA.exe" = C:\Program Files\HP\Digital Imaging\Unload\HpqDIA.exe:*:Enabled:hpqdia.exe
"C:\Program Files\HP\Digital Imaging\bin\hpoews01.exe" = C:\Program Files\HP\Digital Imaging\bin\hpoews01.exe:*:Enabled:hpoews01.exe
"C:\Program Files\Lexmark 3600-4600 Series\lxdxamon.exe" = C:\Program Files\Lexmark 3600-4600 Series\lxdxamon.exe:*:Enabled:Lexmark Device Monitor
"C:\Program Files\Lexmark 3600-4600 Series\frun.exe" = C:\Program Files\Lexmark 3600-4600 Series\frun.exe:*:Enabled:Lexmark Productivity Studio
"C:\Program Files\Abbyy FineReader 6.0 Sprint\Scan\ScanMan6.exe" = C:\Program Files\Abbyy FineReader 6.0 Sprint\Scan\ScanMan6.exe:*:Enabled:ABBYY FineReader
"C:\Documents and Settings\Jeffro\Application Data\mjusbsp\magicJack.exe" = C:\Documents and Settings\Jeffro\Application Data\mjusbsp\magicJack.exe:*:Enabled:magicJack -- (magicJack L.P.)
"C:\Program Files\AVG\AVG10\avgmfapx.exe" = C:\Program Files\AVG\AVG10\avgmfapx.exe:*:Enabled:AVG Installer -- (AVG Technologies CZ, s.r.o.)
"C:\Program Files\AVG\AVG10\avgdiagex.exe" = C:\Program Files\AVG\AVG10\avgdiagex.exe:*:Enabled:AVG Diagnostics 2011 -- (AVG Technologies CZ, s.r.o.)
"C:\Program Files\AVG\AVG10\avgnsx.exe" = C:\Program Files\AVG\AVG10\avgnsx.exe:*:Enabled:Online Shield -- (AVG Technologies CZ, s.r.o.)
"C:\Program Files\AVG\AVG10\avgemcx.exe" = C:\Program Files\AVG\AVG10\avgemcx.exe:*:Enabled:Personal E-mail Scanner -- (AVG Technologies CZ, s.r.o.)


========== HKEY_LOCAL_MACHINE Uninstall List ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{00010409-78E1-11D2-B60F-006097C998E7}" = Microsoft Office 2000 SR-1 Professional
"{002D9D5E-29BA-3E6D-9BC4-3D7D6DBC735C}" = Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
"{0611BD4E-4FE4-4a62-B0C0-18A4CC463428}" = CP_Package_Variety1
"{15EE79F4-4ED1-4267-9B0F-351009325D7D}" = HP Software Update
"{1C139D7D-9FEA-468d-A9C8-2A6E3BDE564A}" = CP_Package_Variety3
"{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
"{26A24AE4-039D-4CA4-87B4-2F83216021FF}" = Java(TM) 6 Update 21
"{2A981294-F14C-4F0F-9627-D793270922F8}" = Bonjour
"{2DC94AFD-A6E2-4AB4-9132-4A3F8E07B386}" = Apple Application Support
"{350C97B0-3D7C-4EE8-BAA9-00BCB3D54227}" = WebFldrs XP
"{40A594D0-1490-4979-9382-D2B764F949C6}" = BlackBerry® Media Sync
"{4A03706F-666A-4037-7777-5F2748764D10}" = Java Auto Updater
"{56F8AFC3-FA98-4ff1-9673-8A026CBF85BE}" = WebReg
"{57752979-A1C9-4C02-856B-FBB27AC4E02C}" = QuickTime
"{66E6CE0C-5A1E-430C-B40A-0C90FF1804A8}" = eSupportQFolder
"{6811CAA0-BF12-11D4-9EA1-0050BAE317E1}" = PowerDVD
"{6956856F-B6B3-4BE0-BA0B-8F495BE32033}" = Apple Software Update
"{739F4CE3-6443-40AB-ACB3-2CF6FD3702AE}" = AVG 2011
"{837b34e3-7c30-493c-8f6a-2b0f04e2912c}" = Microsoft Visual C++ 2005 Redistributable
"{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}" = Microsoft Silverlight
"{90120000-0020-0409-0000-0000000FF1CE}" = Compatibility Pack for the 2007 Office system
"{90840409-6000-11D3-8CFE-0150048383C9}" = Microsoft Office Excel Viewer 2003
"{90850409-6000-11D3-8CFE-0150048383C9}" = Microsoft Office Word Viewer 2003
"{9A25302D-30C0-39D9-BD6F-21E6EC160475}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
"{A3051CD0-2F64-3813-A88D-B8DCCDE8F8C7}" = Microsoft .NET Framework 3.0 Service Pack 2
"{A98AFBC7-D5A7-46A1-8795-EABE2F55A7D6}" = Microsoft Office Live Meeting 2007
"{AC76BA86-7AD7-1033-7B44-A94000000001}" = Adobe Reader 9.4.3
"{B5770FD5-7345-47E0-BEB8-54522270D58F}" = AVG 2011
"{B7F98125-4955-41E3-8A71-4CE11CE9C198}" = KODAK Gallery Upload Software
"{B824B5C9-849F-4b9e-9EA7-6FD8CD8116DA}" = CP_Package_Variety2
"{C09FB3CD-3D0C-3F2D-899A-6A1D67F2073F}" = Microsoft .NET Framework 2.0 Service Pack 2
"{C151CE54-E7EA-4804-854B-F515368B0798}" = Athlon 64 Processor Driver
"{C73F2967-062E-48F2-A462-D335B8950183}" = Safari
"{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}" = Microsoft .NET Framework 3.5 SP1
"{E3F90083-80D4-4b5a-87C7-E97E12F5516D}" = HPProductAssistant
"{EA103B64-C0E4-4C0E-A506-751590E1653D}" = SolutionCenter
"{FE64AE29-0883-4C70-8388-DC026019C900}" = HP Image Zone Express
"{FF24F097-D090-41D2-8E9C-BAFEBBFD938C}" = palmOne
"ActiveTouchMeetingClient" = WebEx
"Adobe Flash Player ActiveX" = Adobe Flash Player 10 ActiveX
"ATI Display Driver" = ATI Display Driver
"AVG" = AVG 2011
"CNXT_AUDIO" = Conexant AC-Link Audio
"EB88B6218325D2AB47CFFBF7170236B60A6198FF" = Windows Driver Package - Microsoft Corporation (usbvideo) Image (05/25/2007 1.0.3656.0)
"HijackThis" = HijackThis 2.0.2
"HP Solution Center & Imaging Support Tools" = HP Solution Center & Imaging Support Tools 5.3
"ie8" = Windows Internet Explorer 8
"Malwarebytes' Anti-Malware_is1" = Malwarebytes' Anti-Malware
"Microsoft .NET Framework 3.5 SP1" = Microsoft .NET Framework 3.5 SP1
"MSCompPackV1" = Microsoft Compression Client Pack 1.0 for Windows XP
"MSNINST" = MSN
"WIC" = Windows Imaging Component
"Windows Live OneCare safety scanner" = Windows Live OneCare safety scanner
"Windows Media Format Runtime" = Windows Media Format 11 runtime
"Windows Media Player" = Windows Media Player 11
"Windows XP Service Pack" = Windows XP Service Pack 3
"WinPatrol" = WinPatrol 2009
"WMFDist11" = Windows Media Format 11 runtime
"wmp11" = Windows Media Player 11
"Wudf01000" = Microsoft User-Mode Driver Framework Feature Pack 1.0
"XpsEPSC" = XML Paper Specification Shared Components Pack 1.0
"Yahoo! Companion" = Yahoo! Toolbar
"Yahoo! Search Defender" = Yahoo! Search Protection
"Yahoo! Software Update" = Yahoo! Software Update
"YInstHelper" = Yahoo! Install Manager

========== Last 10 Event Log Errors ==========

[ Application Events ]
Error - 3/11/2011 12:33:58 AM | Computer Name = JT-4B4614A3EDFC | Source = Bonjour Service | ID = 100
Description = Task Scheduling Error: Continuously busy for more than a second

Error - 3/11/2011 12:33:58 AM | Computer Name = JT-4B4614A3EDFC | Source = Bonjour Service | ID = 100
Description = Task Scheduling Error: m->NextScheduledEvent 6156

Error - 3/11/2011 12:33:58 AM | Computer Name = JT-4B4614A3EDFC | Source = Bonjour Service | ID = 100
Description = Task Scheduling Error: m->NextScheduledSPRetry 6156

Error - 3/14/2011 1:32:39 AM | Computer Name = JT-4B4614A3EDFC | Source = Bonjour Service | ID = 100
Description = Task Scheduling Error: Continuously busy for more than a second

Error - 3/14/2011 1:32:39 AM | Computer Name = JT-4B4614A3EDFC | Source = Bonjour Service | ID = 100
Description = Task Scheduling Error: m->NextScheduledEvent 2140

Error - 3/14/2011 1:32:39 AM | Computer Name = JT-4B4614A3EDFC | Source = Bonjour Service | ID = 100
Description = Task Scheduling Error: m->NextScheduledSPRetry 2140

Error - 3/14/2011 1:32:43 AM | Computer Name = JT-4B4614A3EDFC | Source = Bonjour Service | ID = 100
Description = Task Scheduling Error: Continuously busy for more than a second

Error - 3/14/2011 1:32:43 AM | Computer Name = JT-4B4614A3EDFC | Source = Bonjour Service | ID = 100
Description = Task Scheduling Error: m->NextScheduledEvent 5828

Error - 3/14/2011 1:32:43 AM | Computer Name = JT-4B4614A3EDFC | Source = Bonjour Service | ID = 100
Description = Task Scheduling Error: m->NextScheduledSPRetry 5828

Error - 3/18/2011 12:20:05 AM | Computer Name = JT-4B4614A3EDFC | Source = Application Error | ID = 1000
Description = Faulting application hpdj00.exe, version 2.335.5.0, faulting module
unknown, version 0.0.0.0, fault address 0x00000000.

[ System Events ]
Error - 3/20/2011 7:52:30 PM | Computer Name = JT-4B4614A3EDFC | Source = Service Control Manager | ID = 7023
Description = The Application Management service terminated with the following error:
%%126

Error - 3/20/2011 7:52:30 PM | Computer Name = JT-4B4614A3EDFC | Source = Service Control Manager | ID = 7023
Description = The Application Management service terminated with the following error:
%%126

Error - 3/20/2011 7:52:30 PM | Computer Name = JT-4B4614A3EDFC | Source = Service Control Manager | ID = 7023
Description = The Application Management service terminated with the following error:
%%126

Error - 3/20/2011 7:52:30 PM | Computer Name = JT-4B4614A3EDFC | Source = Service Control Manager | ID = 7023
Description = The Application Management service terminated with the following error:
%%126

Error - 3/20/2011 7:52:31 PM | Computer Name = JT-4B4614A3EDFC | Source = Service Control Manager | ID = 7023
Description = The Application Management service terminated with the following error:
%%126

Error - 3/20/2011 7:52:31 PM | Computer Name = JT-4B4614A3EDFC | Source = Service Control Manager | ID = 7023
Description = The Application Management service terminated with the following error:
%%126

Error - 3/20/2011 7:52:31 PM | Computer Name = JT-4B4614A3EDFC | Source = Service Control Manager | ID = 7023
Description = The Application Management service terminated with the following error:
%%126

Error - 3/20/2011 7:52:31 PM | Computer Name = JT-4B4614A3EDFC | Source = Service Control Manager | ID = 7023
Description = The Application Management service terminated with the following error:
%%126

Error - 3/20/2011 7:52:31 PM | Computer Name = JT-4B4614A3EDFC | Source = Service Control Manager | ID = 7023
Description = The Application Management service terminated with the following error:
%%126

Error - 3/20/2011 7:52:31 PM | Computer Name = JT-4B4614A3EDFC | Source = Service Control Manager | ID = 7023
Description = The Application Management service terminated with the following error:
%%126


< End of report >
jsthomas928
Regular Member
 
Posts: 41
Joined: August 26th, 2010, 7:24 pm

Re: Slow Running Laptop

Unread postby jsthomas928 » March 24th, 2011, 8:17 pm

Hi...

Just a quick note... IT seems that the laptop gets slower as the night wears on, and it takes forever for pages to load or to get anything to come up.

Just wanted to share that. Thank You!!
jsthomas928
Regular Member
 
Posts: 41
Joined: August 26th, 2010, 7:24 pm

Re: Slow Running Laptop

Unread postby deltalima » March 25th, 2011, 4:00 am

Hi jsthomas928,

Please post the GMER log when ready, if you have problems running GMER then please run this alternative scan.

Scan With RKUnHooker

  • Please Download Rootkit Unhooker Save it to your desktop.
  • Now double-click on RKUnhookerLE.exe to run it.
  • Click the Report tab, then click Scan.
  • Check (Tick) Drivers, Stealth, Files, Code Hooks. Uncheck the rest. then Click OK.
  • Wait till the scanner has finished and then click File, Save Report.
  • Save the report somewhere where you can find it. Click Close.
  • Copy the entire contents of the report and paste it in a reply here.
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deltalima
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Re: Slow Running Laptop

Unread postby jsthomas928 » March 27th, 2011, 11:18 pm

Hi....

Unfortunately in the middle of this fix, we've found out one of the reasons why the computer is so slow, as our router is not working properly. At this time we have no way to connect the laptop to the internet to continue working this out.

I just wanted to send this so you would know that I can not run any more scans at this time. Once we are up back and running, and we still find to have trouble I will restart my post.

Thank you for your help so far.
jsthomas928
Regular Member
 
Posts: 41
Joined: August 26th, 2010, 7:24 pm

Re: Slow Running Laptop

Unread postby deltalima » March 28th, 2011, 4:32 am

OK, thanks for letting us know.
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deltalima
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Joined: February 28th, 2009, 4:38 pm
Location: UK

Re: Slow Running Laptop

Unread postby Wingman » March 28th, 2011, 10:26 am

As your problems do not appear to be malware related, this topic is now closed.

We are pleased we could help you resolve your computer's malware issues.

If you would like to make a comment or leave a compliment regarding the help you have received, please see Feedback for Our Helpers - Say "Thanks" Here.
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Wingman
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