During this the windows explorer is not running, and task manager is disabled.
So, what I have done already for this problem is booted into safe mode with command prompt, opened up regedit and removed the DisableTaskMgr. This allowed me to access task mgr upon restart. Then I was able to access explorer after running explorer.exe .
I tried installing malwarebytes onto the laptop after off of a usb key but I got the error, " windows cannot access the specified device ..." in other words it preventing me from running an executable files.
So I installed it onto the key using another laptop and was able run a scan. After removing, nothing was different and I am at a loss of what to do at this point.