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previously logged Antivirus .NET

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previously logged Antivirus .NET

Unread postby Gr8Dane » March 3rd, 2011, 2:31 am

Good Afternoon,

my home networked desktop PC running Windows XP has been infected with malware...

it kept generating a pop-up on all entries stating that my PC was infected and I was always re-directed to a non-existent webpage selling "Antivirus .NET". I have run Malwarebytes' Anti-Malware. The pop-ups have stopped but now my Mozilla browser keeps re-directing me. Below are my hijack log and my uninstall list.

I followed the instructions as noted in the advice from the following webpage. I went back to a checkpoint load three days earlier.

http://www.myantispyware.com/2011/01/26/how-to-remove-antivirus-net-virus/

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 5:26:03 PM, on 3/03/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\PROGRA~1\AVG\AVG10\avgchsvx.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\acs.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\AVG\AVG10\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe
C:\WINDOWS\system32\CAP4RSK.EXE
C:\Program Files\AVG\AVG10\avgnsx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\VIAudioi\SBADeck\ADeck.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\AVG\AVG10\avgtray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\CAP4LAK.EXE
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\AVG\AVG10\Identity Protection\agent\bin\avgidsmonitor.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\AVG\AVG10\avgrsx.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Program Files\AVG\AVG10\avgcsrvx.exe
C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
E:\Downloads\HiJackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://go.microsoft.com/fwlink/?LinkId=74005
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG10\avgssie.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG10\Toolbar\IEToolbar.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O3 - Toolbar: AVG Security Toolbar - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - C:\Program Files\AVG\AVG10\Toolbar\IEToolbar.dll
O4 - HKLM\..\Run: [AudioDeck] C:\Program Files\VIAudioi\SBADeck\ADeck.exe 1
O4 - HKLM\..\Run: [TWCU] "C:\Program Files\TP-LINK\TWCU\TWCU.exe" -nogui
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [AVG_TRAY] C:\Program Files\AVG\AVG10\avgtray.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe (User 'Default user')
O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
O4 - Global Startup: Canon LBP3200 Status Window.LNK = C:\WINDOWS\system32\spool\drivers\w32x86\3\CAP4LAK.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} - http://appldnld.apple.com.edgesuite.net/content.info.apple.com/QuickTime/qtactivex/qtplugin.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1210757235234
O16 - DPF: {CEBE157C-C91E-4A45-BB3C-45F8C77C012F} (CPlayFirstWanderingWControl Object) - http://games.bigfishgames.com/en_wandering-willows/online/WanderingWillowsWeb.1.0.0.18.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{9CECC952-E755-4D42-80E1-C9F8B0817FF3}: NameServer = 192.168.0.51,0.0.0.0
O18 - Protocol: avgsecuritytoolbar - {F2DDE6B2-9684-4A55-86D4-E255E237B77C} - C:\Program Files\AVG\AVG10\Toolbar\IEToolbar.dll
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG10\avgpp.dll
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: TP-LINK Configuration Service (ACS) - Unknown owner - C:\WINDOWS\system32\acs.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG Security Toolbar Service - Unknown owner - C:\Program Files\AVG\AVG10\Toolbar\ToolbarBroker.exe
O23 - Service: AVGIDSAgent - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe
O23 - Service: AVG WatchDog (avgwd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG10\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe

--
End of file - 7339 bytes


Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader 8.1.4
Adobe Shockwave Player
Adobe® Photoshop® Album Starter Edition 3.2
Apple Mobile Device Support
Apple Software Update
Ashampoo Burning Studio 10.0.7
Ashampoo Burning Studio 2008
Ashampoo Burning Studio 2010 Advanced
Ashampoo Snap 3.50
AVG 2011
AVG 2011
AVG 2011
AVG PC Tuneup 2011
Big Fish Games: Game Manager
Bonjour
Build-a-lot 3: Passport to Europe
Cake Mania 2
Canon LBP3200
Canopia
Compatibility Pack for the 2007 Office system
Detritus 1.3.08
e-tax 2007
e-tax 2008
e-tax 2009
Flower Shop - Big City Break
HexEdit
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows XP (KB2443685)
iTunes
J2SE Runtime Environment 5.0 Update 10
J2SE Runtime Environment 5.0 Update 11
J2SE Runtime Environment 5.0 Update 9
Java(TM) 6 Update 17
Java(TM) 6 Update 5
Java(TM) 6 Update 7
Java(TM) SE Runtime Environment 6 Update 1
K-Lite Codec Pack 2.80 Full
Malwarebytes' Anti-Malware
MH Cursed Valley
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft Kernel-Mode Driver Framework Feature Pack 1.5
Microsoft National Language Support Downlevel APIs
Microsoft Office Professional Edition 2003
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Windows XP Video Decoder Checkup Utility
Mozilla Firefox (3.6.13)
Myst Masterpiece Edition
Mystery Case Files - Prime Suspects
Norton Security Scan
OGA Notifier 1.7.0105.35.0
OpenOffice.org Installer 1.0
Plants vs. Zombies
Private Eye
RealArcade
Sandlot Games Client Services
Security Update for Windows Internet Explorer 7 (KB928090)
Security Update for Windows Internet Explorer 7 (KB929969)
Security Update for Windows Internet Explorer 7 (KB931768)
Security Update for Windows Internet Explorer 7 (KB933566)
Security Update for Windows Internet Explorer 7 (KB937143)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB939653)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Internet Explorer 7 (KB963027)
Security Update for Windows Internet Explorer 7 (KB969897)
Security Update for Windows Internet Explorer 8 (KB2183461)
Security Update for Windows Internet Explorer 8 (KB2360131)
Security Update for Windows Internet Explorer 8 (KB2416400)
Security Update for Windows Internet Explorer 8 (KB969897)
Security Update for Windows Internet Explorer 8 (KB971961)
Security Update for Windows Internet Explorer 8 (KB972260)
Security Update for Windows Internet Explorer 8 (KB974455)
Security Update for Windows Internet Explorer 8 (KB976325)
Security Update for Windows Internet Explorer 8 (KB978207)
Security Update for Windows Internet Explorer 8 (KB981332)
Security Update for Windows Internet Explorer 8 (KB982381)
Security Update for Windows Media Encoder (KB2447961)
Security Update for Windows XP (KB2296199)
Security Update for Windows XP (KB2419632)
Security Update for Windows XP (KB2423089)
Security Update for Windows XP (KB2436673)
Security Update for Windows XP (KB2440591)
Security Update for Windows XP (KB2443105)
Security Update for Windows XP (KB913433)
Sokoban YASC
Themexp.org File
TP-LINK Wireless Client Installation Program
Tradewinds Legends
Turtle Odyssey 2
Uniblue DriverScanner 2009
Uniblue DriverScanner 2009
Update for Windows Internet Explorer 8 (KB971930)
Update for Windows Internet Explorer 8 (KB976662)
Update for Windows Internet Explorer 8 (KB976749)
Update for Windows Internet Explorer 8 (KB980182)
Update for Windows XP (KB2467659)
VIA Vinyl Audio Codecs Driver Setup Program
Water Bugs
Windows Defender
Windows Internet Explorer 8
Windows Media Encoder 9 Series
Windows Media Encoder 9 Series
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Player 11
Windows Media Player 11
Windows Media Player Firefox Plugin
Windows XP Service Pack 3
WinRAR archiver
XviD 1.1 final uninstall

I hope you can help me....


Regards

Raul
Gr8Dane
Regular Member
 
Posts: 18
Joined: February 15th, 2011, 10:37 pm
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Re: previously logged Antivirus .NET

Unread postby Carolyn » March 3rd, 2011, 8:12 am

Hello and Welcome to the forums!

My name is Carolyn and I'll be glad to help you with your computer problems.

Please do not run any other tool untill instructed to do so!
Please reply to this thread, do not start another!
Please tell me about any problems that have occurred during the fix.
Please tell me of any other symptoms you may be having as these can help also.
Please try as much as possible not to run anything while executing a fix.

If you follow these instructions, everything should go smoothly.

Step 1

Image
Download DDS and save it to your desktop from here or here.
Disable any script blocker, and then double click dds.scr to run the tool.
  • When done, DDS will open two (2) logs:
    1. DDS.txt
    2. Attach.txt
  • Save both reports to your desktop.

-----------------------------------------------------

Step 2

GMER
The downloaded file will have a random name... this prevents malware from detecting and blocking it.
Please download GMER... random file name.exe by GMER. An alternate (zip file) download site.
Note: Do not run any programs while Gmer is running.
**Caution** Rootkit scans often produce false positives. Do NOT take any action on any "<--- ROOKIT" entries
  1. Double click on the random named.exe to execute. If asked, allow the gmer.sys driver load.
    If using Vista, you must right click random named.exe and choose "Run As Administrator".
  2. If it gives you a warning about rootkit activity and asks if you want to run scan...click on NO <--- Important!
  3. On the right side panel, several boxes have been checked. Please UNCHECK the following: (see image below)
    • IAT/EAT
    • Drives/Partition other than Systemdrive (typically C:\)
    • Show All <-- don't miss this one

    Image
    Click on image to enlarge


  4. If you don't get a warning then... Click the Rootkit/Malware tab at the top of the GMER window.
  5. Click the Scan button.
  6. Once the scan has finished... click Save. The Save... window will open.
  7. Save the scan results as gmer.txt, save it to your Desktop.
  8. Double click on the desktop "gmer.txt" file, to open in Notepad.
  9. Copy and paste the contents of the file gmer.txt in your next reply.

-----------------------------------------------------

Please include the following logs in your next reply (post all logs as text, no attachments please):
  • DDS.txt
  • Attach.txt
  • gmer.txt
User avatar
Carolyn
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MRU Emeritus
 
Posts: 4701
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Re: previously logged Antivirus .NET

Unread postby Gr8Dane » March 4th, 2011, 8:25 am

Hi Carolyn,

The obvious symptom now is that all programs run very slowly even opening Firefox (Mozilla). Re booting can take up to ten minutes where before it was maybe 2 minutes.

Also every time I actually login, the desktop takes an age to open and set all icons. Eventually the following window appears stating..

"disable microsoft wireless configuration manager" is the heading

body of window is

"During installation, you chose not to use Microsoft Wireless Configuration Manager to control your TP-LINK Wireless Network Card. However, it is currently enabled for this device. Do you want to disable it?

If I answer YES, no wireless networking works correctly. I must answer NO to get Internet access (as an example) or any networking access.


The requested logs to follow.....


Regards

Raul
Gr8Dane
Regular Member
 
Posts: 18
Joined: February 15th, 2011, 10:37 pm

Re: previously logged Antivirus .NET

Unread postby Gr8Dane » March 4th, 2011, 11:04 am

Hi Carolyn,

No joy in running either report....

DDS would generate the row of colons to line up under the end of word "where" from the previous line.

I waited 30 minutes and no joy. I even tried to download the other copy of DDS. Same result.

GMER never got past the system sections.....

Regards

Raul
Gr8Dane
Regular Member
 
Posts: 18
Joined: February 15th, 2011, 10:37 pm

Re: previously logged Antivirus .NET

Unread postby Carolyn » March 5th, 2011, 2:42 pm

Hello Raul,

Rkill
Note: If your security software warns about Rkill, ignore & allow the download to continue.
Download RKill by Grinler from Here & save it to your Desktop.
Alternate download links:
Two
Three
Four
  • Double click Rkill to run it
  • A command window will open then disappear upon completion, this is normal
    • If this does not happen... delete the file, then download & use the next link provided
    • If it does not work, repeat the process & attempt to use one of the remaining links until the tool runs
  • Do not reboot your machine until asked to do so. If no version of Rkill would run, please let me know
  • When finished, Notepad will open with a log file, automatically saved at C:\rkill.log
  • Copy/paste the contents of the rkill.log file in your next reply
  • Leave Rkill on the Desktop unless instructed otherwise
Note: If you get an alert that Rkill is infected, ignore it. The alert is a fake warning given by rogue software, trying to "protect" itself from being terminated or removed. If you see such a warning, leave the warning on the screen, then run Rkill again. By not closing the warning, this sometimes allows you to bypass the malware's attempt to protect itself, so that Rkill can perform its routine.

================================

Disable AVG 2011
  • Please open the AVG 2011 Control Center, by right clicking on the AVG icon on task bar.
  • Click on Open AVG User Interface.
  • On the Menu Bar, click on Tools.
  • Click Advanced Settings.
  • In the new screen which opens, scroll down to Temporarily disable AVG protection. Click on it to highlight it.
  • In the right hand pane, tick the box for Temporarily disable AVG protection.
  • Click Apply.
  • In the next screen which opens, select 180 minutes from the drop down menu, then click the Disable real time protection button.
  • Click OK.
  • Note: Don't forget to re-enable it after the fix.

================================

Next, please try running DDS and GMER again (in that order).

Please post the following in your next reply:
  • rkill.log
  • DDS.txt
  • Attach.txt
  • The GMER log
  • Also let me know if you have any problems running these programs
User avatar
Carolyn
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Posts: 4701
Joined: April 18th, 2007, 9:36 am
Location: Maine

Re: previously logged Antivirus .NET

Unread postby Gr8Dane » March 6th, 2011, 11:37 am

Good Morning Carolyn,

Thank you for your help....

Nothing is going easy for me.....

RKILL finally ran only after closing Mozilla Firefox and disabling AVG.

See following....

This log file is located at C:\rkill.log.
Please post this only if requested to by the person helping you.
Otherwise you can close this log when you wish.

Rkill was run on 07/03/2011 at 2:09:48.
Operating System: Microsoft Windows XP


Processes terminated by Rkill or while it was running:

C:\WINDOWS\system32\grpconv.exe


Rkill completed on 07/03/2011 at 2:10:08.


DDS again would NOT run, stopping at the "where" word. However, while this version of DDS was seemingly stuck, I ran it again and the second version completed. Although my PC was now hung from the first version and I needed to reboot.


DDS (Ver_10-12-12.02) - NTFSx86
Run by Raul at 2:14:56.39 on Mon 07/03/2011
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1023.514 [GMT 11:00]

AV: AVG Anti-Virus Free Edition 2011 *Disabled/Updated* {17DDD097-36FF-435F-9E1B-52D74245D6BF}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\acs.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\AVG\AVG10\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\CAP4RSK.EXE
C:\Program Files\VIAudioi\SBADeck\ADeck.exe
C:\Program Files\TP-LINK\TWCU\TWCU.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\AVG\AVG10\avgtray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\CAP4LAK.EXE
C:\WINDOWS\system32\spool\drivers\w32x86\3\CAP4SWK.EXE
C:\WINDOWS\system32\spool\drivers\w32x86\3\CAP4SWK.EXE
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\AVG\AVG10\Identity Protection\agent\bin\avgidsmonitor.exe
C:\Program Files\AVG\AVG10\avgui.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\explorer.exe
C:\Documents and Settings\Raul\Desktop\dds.scr
C:\Documents and Settings\Raul\Local Settings\Temp\31.tmp\MBR.DAT
C:\Documents and Settings\Raul\Desktop\dds.scr

============== Pseudo HJT Report ===============

uInternet Settings,ProxyOverride = *.local
mURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg10\toolbar\IEToolbar.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg10\avgssie.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg10\toolbar\IEToolbar.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
TB: AVG Security Toolbar: {ccc7a320-b3ca-4199-b1a6-9f516dd69829} - c:\program files\avg\avg10\toolbar\IEToolbar.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [AudioDeck] c:\program files\viaudioi\sbadeck\ADeck.exe 1
mRun: [TWCU] "c:\program files\tp-link\twcu\TWCU.exe" -nogui
mRun: [Windows Defender] "c:\program files\windows defender\MSASCui.exe" -hide
mRun: [Adobe Photo Downloader] "c:\program files\adobe\photoshop album starter edition\3.2\apps\apdproxy.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [AVG_TRAY] c:\program files\avg\avg10\avgtray.exe
dRun: [CTFMON.EXE] c:\windows\system32\ctfmon.exe
dRun: [DWQueuedReporting] "c:\progra~1\common~1\micros~1\dw\dwtrig20.exe" -t
dRunOnce: [RunNarrator] Narrator.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\canonl~1.lnk - c:\windows\system32\spool\drivers\w32x86\3\CAP4LAK.EXE
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} - hxxp://appldnld.apple.com.edgesuite.net ... plugin.cab
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shoc ... tor/sw.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://go.microsoft.com/fwlink/?linkid=39204
DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} - hxxp://office.microsoft.com/officeupdat ... /opuc3.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microso ... 0757235234
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
DPF: {C7DB51B4-BCF7-4923-8874-7F1A0DC92277} - hxxp://office.microsoft.com/officeupdat ... /opuc4.cab
DPF: {CAFEEFAC-0015-0000-0009-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinsta ... s-i586.cab
DPF: {CAFEEFAC-0015-0000-0010-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinsta ... s-i586.cab
DPF: {CAFEEFAC-0015-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinsta ... s-i586.cab
DPF: {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
DPF: {CEBE157C-C91E-4A45-BB3C-45F8C77C012F} - hxxp://games.bigfishgames.com/en_wander ... 0.0.18.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shoc ... wflash.cab
TCP: {9CECC952-E755-4D42-80E1-C9F8B0817FF3} = 192.168.0.51,0.0.0.0
Handler: avgsecuritytoolbar - {F2DDE6B2-9684-4A55-86D4-E255E237B77C} - c:\program files\avg\avg10\toolbar\IEToolbar.dll
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg10\avgpp.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Microsoft AntiMalware ShellExecuteHook: {091eb208-39dd-417d-a5dd-7e2c2d8fb9cb} - c:\progra~1\window~4\MpShHook.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\raul\applic~1\mozilla\firefox\profiles\jy8bx2ez.default\
FF - prefs.js: browser.search.selectedEngine - AVG Secure Search
FF - prefs.js: browser.startup.homepage - hxxp://www.smh.com.au/
FF - prefs.js: keyword.URL - hxxp://search.avg.com/route/?d=4ba773e9 ... g=en-US&q=
FF - component: c:\documents and settings\raul\application data\mozilla\firefox\profiles\jy8bx2ez.default\extensions\{3112ca9c-de6d-4884-a869-9855de68056c}\components\frozen.dll
FF - component: c:\documents and settings\raul\application data\mozilla\firefox\profiles\jy8bx2ez.default\extensions\{3112ca9c-de6d-4884-a869-9855de68056c}\components\googletoolbar-ff3.dll
FF - component: c:\program files\avg\avg10\firefox\components\avgssff.dll
FF - component: c:\program files\avg\avg10\toolbar\firefox\avg@igeared\components\IGeared_tavgp_xputils2.dll
FF - component: c:\program files\avg\avg10\toolbar\firefox\avg@igeared\components\IGeared_tavgp_xputils3.dll
FF - component: c:\program files\avg\avg10\toolbar\firefox\avg@igeared\components\IGeared_tavgp_xputils35.dll
FF - component: c:\program files\avg\avg10\toolbar\firefox\avg@igeared\components\xpavgtbapi.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npgcplug.dll
FF - plugin: c:\program files\real\realarcade\plugins\mozilla\npracplug.dll
FF - Ext: Google Toolbar for Firefox: {3112ca9c-de6d-4884-a869-9855de68056c} - c:\program files\mozilla firefox\extensions\{3112ca9c-de6d-4884-a869-9855de68056c}
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0010-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0010-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}
FF - Ext: AVG Security Toolbar em:version=6.010.006.004 em:displayname=AVG Security Toolbar em:iconURL=chrome://tavgp/skin/logo.ico em:creator=AVG Technologies em:description=AVG Security Toolbar em:homepageURL=http://www.avg.com >: avg@igeared - c:\program files\avg\avg9\toolbar\firefox\avg@igeared
FF - Ext: AVG Safe Search: {3f963a5b-e555-4543-90e2-c3908898db71} - c:\program files\avg\avg10\Firefox
FF - Ext: Google Toolbar for Firefox: {3112ca9c-de6d-4884-a869-9855de68056c} - %profile%\extensions\{3112ca9c-de6d-4884-a869-9855de68056c}

============= SERVICES / DRIVERS ===============

R0 AVGIDSEH;AVGIDSEH;c:\windows\system32\drivers\AVGIDSEH.sys [2010-9-13 25680]
R0 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\drivers\avgrkx86.sys [2010-9-7 26064]
R1 Avgldx86;AVG AVI Loader Driver;c:\windows\system32\drivers\avgldx86.sys [2010-9-7 251728]
R1 Avgmfx86;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\drivers\avgmfx86.sys [2010-9-7 34384]
R1 Avgtdix;AVG TDI Driver;c:\windows\system32\drivers\avgtdix.sys [2010-9-7 298448]
R2 avgwd;AVG WatchDog;c:\program files\avg\avg10\avgwdsvc.exe [2010-10-22 265400]
R3 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\drivers\AVGIDSDriver.sys [2010-8-19 123472]
R3 AVGIDSFilter;AVGIDSFilter;c:\windows\system32\drivers\AVGIDSFilter.sys [2010-8-19 30288]
R3 AVGIDSShim;AVGIDSShim;c:\windows\system32\drivers\AVGIDSShim.sys [2010-8-19 26192]
S2 AVGIDSAgent;AVGIDSAgent;c:\program files\avg\avg10\identity protection\agent\bin\AVGIDSAgent.exe [2011-1-6 6128720]
S2 WinDefend;Windows Defender;c:\program files\windows defender\MsMpEng.exe [2006-11-3 13592]
S3 AVG Security Toolbar Service;AVG Security Toolbar Service;c:\program files\avg\avg10\toolbar\ToolbarBroker.exe [2010-11-6 517448]
S3 SetupNTGLM7X;SetupNTGLM7X; [x]

=============== Created Last 30 ================

2011-03-05 01:35:12 60032 ----a-w- c:\windows\system32\drivers\USBAUDIO.sys
2011-03-03 23:52:14 21504 ----a-w- c:\windows\system32\hidserv.dll
2011-03-03 21:15:55 32128 ----a-w- c:\windows\system32\drivers\usbccgp.sys
2011-02-19 17:01:38 -------- d-----w- c:\docume~1\alluse~1\applic~1\jEkLiBk06504

==================== Find3M ====================

2008-06-04 10:23:32 774144 ----a-w- c:\program files\RngInterstitial.dll

============= FINISH: 2:16:23.01 ===============

I did not get an ATTACH file opening up.

The gmer executable ran but did not produce an output log. Strange...

Try again, I always say

Regards

Raul
Gr8Dane
Regular Member
 
Posts: 18
Joined: February 15th, 2011, 10:37 pm

Re: previously logged Antivirus .NET

Unread postby Carolyn » March 7th, 2011, 8:07 pm

Hello Raul,

Remove AVG
Please Click Start > Control Panel > Add/Remove Programs
Select AVG 2011, then click Remove

====================

Download and Run ComboFix

  • Please download ComboFix from one of the following links.

    Link 1.

    Link 2.

    **IMPORTANT !!! Save ComboFix.exe to your Desktop**

  • Please disable any Antivirus or Firewall you have active, as shown in this topic. Please close all open application windows.
  • Double click on ComboFix.exe & follow the prompts
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console
Image
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:
Image

  • Click on Yes, to continue scanning for malware.
  • When finished, it shall produce a log for you. Please include the contents of C:\ComboFix.txt in your next reply
A word of warning: Neither I nor sUBs are responsible for any damage you may cause to your machine by running ComboFix on your own. This tool is not a toy and not for everyday use.
ComboFix SHOULD NOT be used unless requested by a forum helper
User avatar
Carolyn
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Joined: April 18th, 2007, 9:36 am
Location: Maine

Re: previously logged Antivirus .NET

Unread postby Gr8Dane » March 8th, 2011, 11:03 am

Hi Carolyn,

The removal of the Anti-Virus program, AVG2011 has become a major bugbear.
I resorted to retrieving a AVG-removal tool to scour and clean out any version of AVG.
See following link.

http://aa-download.avg.com/filedir/util ... 1_1184.exe

Unfortunately ComboFix keeps insisting there is a version of AVG present and will not continue.

What next?

I tried downloading Combofix from the second site but same result.

Regards

Raul
Gr8Dane
Regular Member
 
Posts: 18
Joined: February 15th, 2011, 10:37 pm

Re: previously logged Antivirus .NET

Unread postby Carolyn » March 8th, 2011, 12:02 pm

Please give this a try...

AVG Remover
Please save any work and close all open windows... you have to REBOOT your machine during in this step.
Please download AVG Remover(32bit) and save it to your desktop.
If you are attempting to remove the 64bit version of AVG... please download this version AVG Remover(64bit).
  1. Double click on avgremover.exe to start the process. (64bit version... avgremoverx64.exe)
    If using Vista or Windows 7, you must right click (avgremover.exe or avgremoverx64.exe) and choose "Run As Administrator".
    A black command window will open... and you will receive a "removal and rebooting" warning prompt...
  2. Reply Yes to the "Do you want to continue?" prompt.
    The remover will begin searching for and removing AVG entries...
  3. When completed, a text file will appear on your desktop "avgremover.log"... (it may be named differently for the 64bit version)
    Please reboot your computer at this time. (You may receive a prompt to do so...)
  4. Please copy and paste the contents of avgremover.log in your next reply.

After running the AVG removal tool, please try to run ComboFix again. Let me know how things go this time.
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Carolyn
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Posts: 4701
Joined: April 18th, 2007, 9:36 am
Location: Maine

Re: previously logged Antivirus .NET

Unread postby Gr8Dane » March 10th, 2011, 8:49 am

Hi Carolyn,

AVGremover did not help but the logs did show me that I had an old directory AVG10 containing some data on my 2nd hard drive.
I deleted this drive and ComboFix ran....

Well, Combofix ran...(not quite)

The following occurred

1. it updated to a newer version of Combofix
2. It immediately found that regedit.exe was infected (with msg "attempting to ....infected regedit.exe)
3. Created a system check point
4. Installed the microsoft recovery console successfully
5. started autoscan stating the scan would take ten minutes

5a. I stopped the first autoscan by rebooting after 17 hours (yes, seventeen hours 3am to 7pm that day) of running
5b 2nd autoscan I stopped after two hours and decided to write this message to you.

Is there a limit to the length of time the autoscan will take? There is no gauge or scroll bar showing if it is moving or proceeding.
I checked if something was running during the seventeen hours by entering WIN Task Manager and seeing that Autoscan was running and there was CPU activity. What next?

Should I just let Combofix run over the weekend?

Regards

Raul
Gr8Dane
Regular Member
 
Posts: 18
Joined: February 15th, 2011, 10:37 pm

Re: previously logged Antivirus .NET

Unread postby Carolyn » March 10th, 2011, 9:01 am

Hi Raul,

ComboFix should not take that long too run. Let's try running the program in Safe Mode.

Boot to Safe Mode
Please print the instructions below or copy and paste to Notepad since you will not have internet access while in Safe Mode.

* Restart your computer
* After hearing your computer beep once during startup, but before the Windows icon appears, continually press F8.
* Instead of Windows loading as normal, a menu should appear
* Select the first option, to run Windows in Safe Mode.

Double-click ComboFix to run the program.

Remember not to click on the ComboFix window while the program is running as this can cause the program to hang. If it does hang, please let me know at which "Stage" the program appears to have become stuck. Please note in great detail any error messages or warnings received and report them to me as well.
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Carolyn
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Posts: 4701
Joined: April 18th, 2007, 9:36 am
Location: Maine

Re: previously logged Antivirus .NET

Unread postby Gr8Dane » March 10th, 2011, 10:08 am

Hi Carolyn,

One point I forgot to mention....since running these programs and removing AVG, the speed of the PC in booting up and performing tasks is almost as quick as it was before the problems I'm having. Still getting the strange TP-Link networking message when the desktop first appears after booting.

ComboFix is double clicked in SAFE mode.....

A gauge is generated with the word ComboFix on top. It fills up quickly (less than a minute) and a DOS window opens. The gauge disappears.

The following is generated....

Please wait...
ComboFix is preparing to run.

A minute later a second dos box window opens up and the heading of the window is "backing-up registry". A gauge bar appears with 9 of 9 being the count when completed. About another minute. This box then disappears.

The original window clears and a message flashes for an instant (the message is about 8 words long)....
It starts

Cannot print route table....

It is too quick to read the whole message!

This disappears and the window refreshes with the heading "Autoscan"

and the body of the window has the following three lines.....

Scanning for infected files...
This typically does not take more than 10 minutes.
However, scan times for badly infected machines may easily double


The flashing cursor then remains on the next line under the "H" from However.

This screen has never changed for me thereafter.

First time 17 hours
2nd about 2 hours
3rd in safe mode about 35 mins



Regards

Raul
Gr8Dane
Regular Member
 
Posts: 18
Joined: February 15th, 2011, 10:37 pm

Re: previously logged Antivirus .NET

Unread postby Carolyn » March 10th, 2011, 10:41 am

Hi Raul,

Please check to see if ComboFix has generated any reports that you can post for my review. Look for c:\ComboFix.txt and any text files that may have been created in the folders c:\QooBox or c:\QooBox\LastRun.

Thank you
User avatar
Carolyn
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Joined: April 18th, 2007, 9:36 am
Location: Maine

Re: previously logged Antivirus .NET

Unread postby Gr8Dane » March 11th, 2011, 7:12 am

Hi Carolyn,

No text files but a strange directory structure has been generated by Combofix....

It seems to be in a loop creating a copy of the PC system within the directory Combofix. Under that directory is another directory of Combofix which is a copy of the previous directory....

I don't know if you should but you could look at attached wordpad document.....

Regards

Raul
Gr8Dane
Regular Member
 
Posts: 18
Joined: February 15th, 2011, 10:37 pm

Re: previously logged Antivirus .NET

Unread postby Carolyn » March 11th, 2011, 8:23 am

Hi Raul,

Please reboot your computer, then try running ComboFix again in Normal Mode.

If you still have a problem running the program in Normal Mode, delete the C:\ComboFix folder then try ComboFix in Safe Mode again.

If ComboFix stalls, please open Task Manager using CTRL+ALT+DELETE. Look to see if any of the following processes are running and End Task on them one at a time and see if that allows ComboFix to progress:

pev
findstr
sed
grep
nircmd
nircmd
swsc
* .. or any other process that has the .cfexe extension except for CFxxx.cfexe
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Carolyn
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Joined: April 18th, 2007, 9:36 am
Location: Maine
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