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so many problems. appreciate any help.

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so many problems. appreciate any help.

Unread postby ciaran » February 19th, 2011, 12:29 pm

hi, this is my first post on here. think i've read all the rules correctly. any way, here goes.
first of all the problems with my pc...

probably around 9 times out of 10, if not more, it won't connect to the internet at all, can not renew ip address.

IE will not open for me but has no problems opening pop up windows even when there is no other browser open.

firefox no longer opens, recent problem.

chrome will only work with the no sandbox tag.

the message... Guil1p78.exe has encountered a problem and needs to close. We are sorry for the inconvenience... pops up every couple of minutes.

it refused to follow any of the links from this site to download hijackthis.

about half the time it is started up it has no sound. no sound device installed on device manager.

can't think of anything else right now. here's the hjt log.

Logfile of HijackThis v1.99.1
Scan saved at 16:08:47, on 19/02/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe
C:\Program Files\Virgin Broadband Wireless\AffinegyService.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\CDBurnerXP\NMSAccessU.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Documents and Settings\All Users\Application Data\Guil1p78.exe
C:\Documents and Settings\All Users\Application Data\Guil1p78.exe
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C:\WINDOWS\System32\alg.exe
C:\WINDOWS\System32\svchost.exe
C:\Documents and Settings\All Users\Application Data\Guil1p78.exe
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C:\Documents and Settings\All Users\Application Data\Guil1p78.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\VIA\VIAudioi\HDADeck\HDeck.exe
C:\Program Files\Norton Utilities 14\nu.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Documents and Settings\All Users\Application Data\Guil1p78.exe
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C:\Documents and Settings\All Users\Application Data\Guil1p78.exe
C:\Documents and Settings\All Users\Application Data\Guil1p78.exe
C:\Documents and Settings\All Users\Application Data\Guil1p78.exe
C:\Documents and Settings\All Users\Application Data\Guil1p78.exe
C:\Documents and Settings\All Users\Application Data\Guil1p78.exe
C:\Documents and Settings\All Users\Application Data\Guil1p78.exe
C:\Documents and Settings\All Users\Application Data\Guil1p78.exe
C:\Documents and Settings\All Users\Application Data\Guil1p78.exe
C:\Documents and Settings\All Users\Application Data\Guil1p78.exe
C:\Documents and Settings\All Users\Application Data\Guil1p78.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\TEMP\jgfg.tmp\setup.exe
C:\Documents and Settings\All Users\Application Data\Guil1p78.exe
C:\Documents and Settings\All Users\Application Data\Guil1p78.exe
C:\Documents and Settings\All Users\Application Data\Guil1p78.exe
C:\Documents and Settings\All Users\Application Data\Guil1p78.exe
C:\Documents and Settings\All Users\Application Data\Guil1p78.exe
C:\Documents and Settings\All Users\Application Data\Guil1p78.exe
C:\Documents and Settings\All Users\Application Data\Guil1p78.exe
C:\Documents and Settings\All Users\Application Data\Guil1p78.exe
C:\Documents and Settings\All Users\Application Data\Guil1p78.exe
C:\Documents and Settings\All Users\Application Data\Guil1p78.exe
C:\Documents and Settings\All Users\Application Data\Guil1p78.exe
C:\Documents and Settings\All Users\Application Data\Guil1p78.exe
C:\Documents and Settings\All Users\Application Data\Guil1p78.exe
C:\Documents and Settings\All Users\Application Data\Guil1p78.exe
C:\Documents and Settings\All Users\Application Data\Guil1p78.exe
C:\Documents and Settings\All Users\Application Data\Guil1p78.exe
C:\Documents and Settings\All Users\Application Data\Guil1p78.exe
C:\Documents and Settings\All Users\Application Data\Guil1p78.exe
C:\Documents and Settings\All Users\Application Data\Guil1p78.exe
C:\Documents and Settings\All Users\Application Data\Guil1p78.exe
C:\Documents and Settings\All Users\Application Data\Guil1p78.exe
C:\Documents and Settings\All Users\Application Data\Guil1p78.exe
C:\Documents and Settings\All Users\Application Data\Guil1p78.exe
C:\Documents and Settings\All Users\Application Data\Guil1p78.exe
C:\Documents and Settings\All Users\Application Data\Guil1p78.exe
C:\Documents and Settings\All Users\Application Data\Guil1p78.exe
C:\Documents and Settings\All Users\Application Data\Guil1p78.exe
C:\Documents and Settings\All Users\Application Data\Guil1p78.exe
C:\Documents and Settings\All Users\Application Data\Guil1p78.exe
C:\Documents and Settings\All Users\Application Data\Guil1p78.exe
C:\Documents and Settings\All Users\Application Data\Guil1p78.exe
C:\Documents and Settings\All Users\Application Data\Guil1p78.exe
C:\Documents and Settings\All Users\Application Data\Guil1p78.exe
C:\Documents and Settings\All Users\Application Data\Guil1p78.exe
C:\Documents and Settings\All Users\Application Data\Guil1p78.exe
C:\Documents and Settings\All Users\Application Data\Guil1p78.exe
C:\Documents and Settings\All Users\Application Data\Guil1p78.exe
C:\Documents and Settings\All Users\Application Data\Guil1p78.exe
C:\Documents and Settings\All Users\Application Data\Guil1p78.exe
C:\Documents and Settings\All Users\Application Data\Guil1p78.exe
C:\Documents and Settings\All Users\Application Data\Guil1p78.exe
C:\Documents and Settings\All Users\Application Data\Guil1p78.exe
C:\Documents and Settings\All Users\Application Data\Guil1p78.exe
C:\Documents and Settings\All Users\Application Data\Guil1p78.exe
C:\Documents and Settings\All Users\Application Data\Guil1p78.exe
C:\Documents and Settings\All Users\Application Data\Guil1p78.exe
C:\Documents and Settings\All Users\Application Data\Guil1p78.exe
C:\Documents and Settings\All Users\Application Data\Guil1p78.exe
C:\Documents and Settings\All Users\Application Data\Guil1p78.exe
C:\Documents and Settings\All Users\Application Data\Guil1p78.exe
C:\Documents and Settings\All Users\Application Data\Guil1p78.exe
C:\Documents and Settings\All Users\Application Data\Guil1p78.exe
C:\Program Files\HijackThis\HijackThis.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\All Users\Application Data\Guil1p78.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\All Users\Application Data\Guil1p78.exe
C:\Documents and Settings\All Users\Application Data\Guil1p78.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Search_URL = http://toolbar.ask.com/toolbarv/askRedi ... t=&gc=1&q=
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://toolbar.ask.com/toolbarv/askRedi ... t=&gc=1&q=%s
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: DefaultSearchHook Class - {C94E154B-1459-4A47-966B-4B843BEFC7DB} - C:\Program Files\AskSearch\bin\DefaultSearch.dll
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,,C:\Program Files\fnrvobms\ntjiyevg.exe
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: AskBar BHO - {201f27d4-3704-41d6-89c1-aa35e39143ed} - C:\Program Files\AskBarDis\bar\bin\askBar.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton Internet Security\Engine\17.7.0.12\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton Internet Security\Engine\17.7.0.12\IPSBHO.DLL
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.6.5805.1910\swg.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: EpsonToolBandKicker Class - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: Ask Toolbar - {3041d03e-fd4b-44e0-b742-2d9b88305f98} - C:\Program Files\AskBarDis\bar\bin\askBar.dll
O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton Internet Security\Engine\17.7.0.12\coIEPlg.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [HDAudDeck] C:\Program Files\VIA\VIAudioi\HDADeck\HDeck.exe 1
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
O4 - HKCU\..\Run: [EPSON Stylus S20 Pigment Ink] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIEAE.EXE /FU "C:\DOCUME~1\JODIEA~1\LOCALS~1\Temp\E_S56.tmp" /EF "HKCU"
O4 - HKCU\..\Run: [NortonUtilities] C:\Program Files\Norton Utilities 14\nu.exe /H
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [BitTorrent] "C:\Program Files\BitTorrent\bittorrent .exe"
O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\jodie and ciaran xxx\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c
O4 - HKCU\..\Run: [{EA9886A2-92EA-EEBE-4E91-09EE7FA0D5C5}] "C:\Documents and Settings\jodie and ciaran xxx\Application Data\Xyqyy\beury.exe"
O4 - HKCU\..\Run: [{ADC9604A-3BBB-771D-A42B-E8ED7E913F02}] "C:\Documents and Settings\jodie and ciaran xxx\Application Data\Ogxa\vuusi.exe"
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_89D8574934B26AC4.dll/cmsidewiki.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre6\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre6\bin\ssv.dll
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\WINDOWS\system32\shdocvw.dll
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\WINDOWS\system32\shdocvw.dll
O10 - Unknown file in Winsock LSP: c:\program files\bonjour\mdnsnsp.dll
O11 - Options group: [INTERNATIONAL] International
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\WINDOW~4\MESSEN~1\MSGRAP~1.DLL
O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\WINDOW~4\MESSEN~1\MSGRAP~1.DLL
O18 - Protocol: wlmailhtml - {03C514A3-1EFB-4856-9F99-10D7BE1653C0} - C:\Program Files\Windows Live\Mail\mailcomm.dll
O18 - Filter hijack: text/xml - {807563E5-5146-11D5-A672-00B0D022E945} - C:\PROGRA~1\COMMON~1\MICROS~1\OFFICE12\MSOXMLMF.DLL
O20 - Winlogon Notify: dimsntfy - %SystemRoot%\System32\dimsntfy.dll (file missing)
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Acronis Scheduler2 Service (AcrSch2Svc) - Acronis - C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe
O23 - Service: AffinegyService - Affinegy, Inc. - C:\Program Files\Virgin Broadband Wireless\AffinegyService.exe
O23 - Service: AMService - Unknown owner - C:\WINDOWS\TEMP\jgfg.tmp\setup.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Unknown owner - C:\Program Files\Google\Update\GoogleUpdate.exe" /svc (file missing)
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Unknown owner - C:\Program Files\Java\jre6\bin\jqs.exe" -service -config "C:\Program Files\Java\jre6\lib\deploy\jqs\jqs.conf (file missing)
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: LiveUpdate Notice Service - Unknown owner - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PifEng.dll (file missing)
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: Norton Internet Security (NIS) - Unknown owner - C:\Program Files\Norton Internet Security\Engine\17.8.0.5\ccSvcHst.exe" /s "NIS" /m "C:\Program Files\Norton Internet Security\Engine\17.8.0.5\diMaster.dll" /prefetch:1 (file missing)
O23 - Service: NMSAccessU - Unknown owner - C:\Program Files\CDBurnerXP\NMSAccessU.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - Unknown owner - %ProgramFiles%\WinPcap\rpcapd.exe" -d -f "%ProgramFiles%\WinPcap\rpcapd.ini (file missing)

thanks for looking. any help truly appreciated.

ciaran.
ciaran
Regular Member
 
Posts: 15
Joined: February 19th, 2011, 12:14 pm
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Re: so many problems. appreciate any help.

Unread postby ciaran » February 19th, 2011, 12:39 pm

oh yeah, i am getting url redirections. when IE was working it was redirecting from google searches everytime, firefox was doing it intermittently but regularly and chrome does it rarely.
ciaran
Regular Member
 
Posts: 15
Joined: February 19th, 2011, 12:14 pm

Re: so many problems. appreciate any help.

Unread postby Cypher » February 19th, 2011, 12:50 pm

You have replied to your own topic, and as a result we must close this topic.

May I draw your attention to THIS topic, which you should have read before posting for help.

THIS is the section that tells you why you should not reply to your own topic.

This topic will now be closed

If you still require help, please open a new thread in the Malware Removal forum, post the logs asked for in the first topic I linked to and wait for assistance.
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Cypher
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Posts: 14959
Joined: October 29th, 2008, 12:49 pm
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