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Something(s) not right - need help please

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Re: Something(s) not right - need help please

Unread postby deltalima » February 15th, 2011, 6:18 pm

Hi Albert,

Please uninstall the following
Ask Toolbar
SearchAssist


Run OTL Script

  • Double-click OTL.exe to start the program.
  • Copy and Paste the following code into the Image textbox. Do not include the word Code
    Code: Select all
    :processes
    killallprocesses
    :otl
    IE - HKU\S-1-5-21-3086131094-3054535142-3217568382-1005\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyServer" = http=127.0.0.1:27811
    O2 - BHO: (AskBar BHO) - {201f27d4-3704-41d6-89c1-aa35e39143ed} - C:\Program Files\AskBarDis\bar\bin\askBar.dll (Ask.com)
    O2 - BHO: (AskBar BHO) - {201f27d4-3704-41d6-89c1-aa35e39143ed} - C:\Program Files\AskBarDis\bar\bin\askBar.dll (Ask.com)
    O4 - HKU\S-1-5-21-3086131094-3054535142-3217568382-1005..\Run: [owgcpnwt] File not found
    O16 - DPF: {05D44720-58E3-49E6-BDF6-D00330E511D3} http://zone.msn.com/binFramework/v10/ZP ... b56649.cab (Reg Error: Key error.)
    O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} http://cdn.scan.onecare.live.com/resour ... se6770.cab (Reg Error: Key error.)
    O16 - DPF: {6D2EF4B4-CB62-4C0B-85F3-B79C236D702C} http://www.facebook.com/controls/contactx.dll (Reg Error: Key error.)
    O16 - DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} http://fpdownload.macromedia.com/get/fl ... rashim.cab (Reg Error: Key error.)
    O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} http://cdn2.zone.msn.com/binFramework/v ... b56649.cab (Reg Error: Key error.)
    O16 - DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} http://java.sun.com/update/1.5.0/jinsta ... s-i586.cab (Reg Error: Key error.)
    O16 - DPF: {FF3C5A9F-5A99-4930-80E8-4709194C2AD3} http://zone.msn.com/bingame/zpagames/ZP ... b64162.cab (Reg Error: Key error.)
    O20 - Winlogon\Notify\TPSvc: DllName - TPSvc.dll - File not found
    :commands
    [EMPTYTEMP]
    [EMPTYFLASH]
    [REBOOT]
    
  • Then click the Run Fix button at the top.
  • Click Image.
  • OTL may ask to reboot the machine. Please do so if asked.
  • The report should appear in Notepad after the reboot.Copy and Paste that report in your next reply.

Now run a quick scan with Malarebytes and post the log in your next reply.
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Re: Something(s) not right - need help please

Unread postby Albert » February 15th, 2011, 6:35 pm

Did OTL custom/scans/fixes with code & reboot. Here is that report: (then will scan w/Malwarebytes log and post in next msg)

All processes killed
========== PROCESSES ==========
========== OTL ==========
HKU\S-1-5-21-3086131094-3054535142-3217568382-1005\Software\Microsoft\Windows\CurrentVersion\Internet Settings\\ProxyServer| /E : value set successfully!
Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{201f27d4-3704-41d6-89c1-aa35e39143ed}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{201f27d4-3704-41d6-89c1-aa35e39143ed}\ not found.
File C:\Program Files\AskBarDis\bar\bin\askBar.dll not found.
Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{201f27d4-3704-41d6-89c1-aa35e39143ed}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{201f27d4-3704-41d6-89c1-aa35e39143ed}\ not found.
File C:\Program Files\AskBarDis\bar\bin\askBar.dll not found.
Registry value HKEY_USERS\S-1-5-21-3086131094-3054535142-3217568382-1005\Software\Microsoft\Windows\CurrentVersion\Run\\owgcpnwt deleted successfully.
Starting removal of ActiveX control {05D44720-58E3-49E6-BDF6-D00330E511D3}
C:\WINDOWS\Downloaded Program Files\ZPAFramework.inf not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{05D44720-58E3-49E6-BDF6-D00330E511D3}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{05D44720-58E3-49E6-BDF6-D00330E511D3}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{05D44720-58E3-49E6-BDF6-D00330E511D3}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{05D44720-58E3-49E6-BDF6-D00330E511D3}\ not found.
Starting removal of ActiveX control {5ED80217-570B-4DA9-BF44-BE107C0EC166}
C:\WINDOWS\Downloaded Program Files\wlscBase.inf not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{5ED80217-570B-4DA9-BF44-BE107C0EC166}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{5ED80217-570B-4DA9-BF44-BE107C0EC166}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{5ED80217-570B-4DA9-BF44-BE107C0EC166}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{5ED80217-570B-4DA9-BF44-BE107C0EC166}\ not found.
Starting removal of ActiveX control {6D2EF4B4-CB62-4C0B-85F3-B79C236D702C}
Registry error reading value HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{6D2EF4B4-CB62-4C0B-85F3-B79C236D702C}\DownloadInformation\\INF .
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{6D2EF4B4-CB62-4C0B-85F3-B79C236D702C}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{6D2EF4B4-CB62-4C0B-85F3-B79C236D702C}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{6D2EF4B4-CB62-4C0B-85F3-B79C236D702C}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{6D2EF4B4-CB62-4C0B-85F3-B79C236D702C}\ not found.
Starting removal of ActiveX control {8FFBE65D-2C9C-4669-84BD-5829DC0B603C}
C:\WINDOWS\Downloaded Program Files\erma.inf not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{8FFBE65D-2C9C-4669-84BD-5829DC0B603C}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{8FFBE65D-2C9C-4669-84BD-5829DC0B603C}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{8FFBE65D-2C9C-4669-84BD-5829DC0B603C}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{8FFBE65D-2C9C-4669-84BD-5829DC0B603C}\ not found.
Starting removal of ActiveX control {B8BE5E93-A60C-4D26-A2DC-220313175592}
Registry error reading value HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{B8BE5E93-A60C-4D26-A2DC-220313175592}\DownloadInformation\\INF .
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{B8BE5E93-A60C-4D26-A2DC-220313175592}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{B8BE5E93-A60C-4D26-A2DC-220313175592}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{B8BE5E93-A60C-4D26-A2DC-220313175592}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{B8BE5E93-A60C-4D26-A2DC-220313175592}\ not found.
Starting removal of ActiveX control {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA}
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA}\ not found.
Registry key HKEY_CURRENT_USER\SOFTWARE\Classes\CLSID\{CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA}\ not found.
Starting removal of ActiveX control {FF3C5A9F-5A99-4930-80E8-4709194C2AD3}
Registry error reading value HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{FF3C5A9F-5A99-4930-80E8-4709194C2AD3}\DownloadInformation\\INF .
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{FF3C5A9F-5A99-4930-80E8-4709194C2AD3}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{FF3C5A9F-5A99-4930-80E8-4709194C2AD3}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{FF3C5A9F-5A99-4930-80E8-4709194C2AD3}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{FF3C5A9F-5A99-4930-80E8-4709194C2AD3}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\TPSvc\ deleted successfully.
========== COMMANDS ==========

[EMPTYTEMP]

User: Administrator
->Temp folder emptied: 98304 bytes
->Temporary Internet Files folder emptied: 164132 bytes

User: Al
->Temp folder emptied: 353183142 bytes
->Temporary Internet Files folder emptied: 49656227 bytes
->Java cache emptied: 52994 bytes
->FireFox cache emptied: 61112017 bytes
->Google Chrome cache emptied: 409552533 bytes
->Flash cache emptied: 7103 bytes

User: All Users

User: Default User
->Temp folder emptied: 49152 bytes
->Temporary Internet Files folder emptied: 32902 bytes
->Flash cache emptied: 41 bytes

User: dishwasher damage pics

User: LocalService
->Temp folder emptied: 295392 bytes
->Temporary Internet Files folder emptied: 6147811 bytes

User: NetworkService
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 1163912 bytes

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 19569 bytes
%systemroot%\System32 .tmp files removed: 3244049 bytes
%systemroot%\System32\dllcache .tmp files removed: 47705892 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 23277311 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temp folder emptied: 91325152 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 33170 bytes
RecycleBin emptied: 1469575 bytes

Total Files Cleaned = 1,000.00 mb


[EMPTYFLASH]

User: Administrator

User: Al
->Flash cache emptied: 0 bytes

User: All Users

User: Default User
->Flash cache emptied: 0 bytes

User: dishwasher damage pics

User: LocalService

User: NetworkService

Total Flash Files Cleaned = 0.00 mb


OTL by OldTimer - Version 3.2.20.6 log created on 02152011_153011

Files\Folders moved on Reboot...

Registry entries deleted on Reboot...
Albert
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Posts: 17
Joined: February 10th, 2011, 8:54 pm

Re: Something(s) not right - need help please

Unread postby Albert » February 15th, 2011, 6:50 pm

Malwarebytes log
========

Malwarebytes' Anti-Malware 1.50.1.1100
www.malwarebytes.org

Database version: 5769

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

2/15/2011 3:49:19 PM
mbam-log-2011-02-15 (15-49-19).txt

Scan type: Quick scan
Objects scanned: 152761
Time elapsed: 2 minute(s), 38 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)
Albert
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Posts: 17
Joined: February 10th, 2011, 8:54 pm

Re: Something(s) not right - need help please

Unread postby deltalima » February 15th, 2011, 6:53 pm

Hi Albert,

Update Adobe Reader

Please Download and Install the newest version of Adobe Reader for reading pdf files, due to the vulnerabilities in earlier versions.
All versions numbered lower than 9.4 are vulnerable.
  • Go HERE, UNCHECK any Free Add-Ons, and click Download to install the latest version of Adobe Acrobat Reader.
  • After it completes the Installation, close the Download Manager.

Update Java Runtime
You are using an old version of Java. Sun's Java is sometimes updated in order to eliminate the exploitation of vulnerabilities in an existing version. For this reason, it's extremely important that you keep the program up to date, & also remove the older more vulnerable versions from your system. The most current version of Sun Java is: Java Runtime Environment Version 6 Update 24.
  • Download the latest version of Java Runtime Environment (JRE) 6 Here
  • Scroll down to where it says "JDK 6 Update 24 (JDK or JRE)"
  • Click the orange Download JRE button to the right
  • Select the Windows platform from the dropdown menu
  • Read the License Agreement and then check the box that says: "I agree to the Java SE Runtime Environment 6 with JavaFX License Agreement". Click on Continue.The page will refresh
  • Click on the link to download Windows Offline Installation & save the file to your desktop
  • Close any programs you may have running - especially your web browser
  • Go to Start > Settings > Control Panel, double-click on Add/Remove Programs & remove all older versions of Java
  • Check (highlight) any item with Java Runtime Environment (JRE or J2SE or Java(TM) 6) in the name
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove each Java versions
  • Reboot your computer once all Java components are removed
  • Then from your desktop double-click on jre-6u24-windows-i586-p.exe to install the newest version

ESET online scannner

  • Please go Here then click on: Image
    Note: If using Mozilla Firefox you will need to download esetsmartinstaller_enu.exe when prompted then double click on it to install.
    All of the below instructions are compatible with either Internet Explorer or Mozilla FireFox.
  • Select the option YES, I accept the Terms of Use then click on: Image
  • When prompted allow the Add-On/Active X to install.
  • Make sure that the option Remove found threats is NOT checked, and the option Scan archives is checked.
  • Now click on Advanced Settings and select the following:
    • Scan for potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth Technology
  • Now click on: Image
  • The virus signature database... will begin to download. Be patient this make take some time depending on the speed of your Internet Connection.
  • When completed the Online Scan will begin automatically.
  • Do not touch either the Mouse or keyboard during the scan otherwise it may stall.
  • When completed select Uninstall application on close if you so wish, make sure you copy the logfile first!
  • Now click on: Image
  • Use notepad to open the logfile located at C:\Program Files\ESET\EsetOnlineScanner\log.txt.
  • Copy and paste that log as a reply to this topic.


Please let me know how the computer is running now
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Re: Something(s) not right - need help please

Unread postby Albert » February 15th, 2011, 7:15 pm

In the process. Thank you SO very much. Will get back to you when I complete the above and go for the test drive. You're great.
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Re: Something(s) not right - need help please

Unread postby Albert » February 15th, 2011, 9:01 pm

ESET log file
=======
ESETSmartInstaller@High as downloader log:
all ok
# version=7
# OnlineScannerApp.exe=1.0.0.1
# OnlineScanner.ocx=1.0.0.6419
# api_version=3.0.2
# EOSSerial=cad1834215842546a3ed8cc778657a32
# end=finished
# remove_checked=true
# archives_checked=true
# unwanted_checked=true
# unsafe_checked=false
# antistealth_checked=true
# utc_time=2011-02-07 04:36:27
# local_time=2011-02-07 09:36:27 (-0700, Mountain Standard Time)
# country="United States"
# lang=1033
# osver=5.1.2600 NT Service Pack 3
# compatibility_mode=1032 16777214 100 96 0 39433939 0 0
# compatibility_mode=8192 67108863 100 0 0 0 0 0
# scanned=96591
# found=2
# cleaned=2
# scan_time=2644
C:\Documents and Settings\All Users\Application Data\ReviverSoft\Registry Reviver\InstallCache\{353CDAB5-D3E1-4DC6-868F-9495E267FEE7}\Registry Reviver.msi a variant of Win32/SlowPCfighter application (deleted - quarantined) 00000000000000000000000000000000 C
C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\GameVance9.zip Win32/Bagle.gen.zip worm (cleaned by deleting - quarantined) 00000000000000000000000000000000 C
ESETSmartInstaller@High as downloader log:
all ok
# version=7
# OnlineScannerApp.exe=1.0.0.1
# OnlineScanner.ocx=1.0.0.6419
# api_version=3.0.2
# EOSSerial=cad1834215842546a3ed8cc778657a32
# end=finished
# remove_checked=false
# archives_checked=true
# unwanted_checked=true
# unsafe_checked=true
# antistealth_checked=true
# utc_time=2011-02-16 12:56:47
# local_time=2011-02-15 05:56:47 (-0700, Mountain Standard Time)
# country="United States"
# lang=1033
# osver=5.1.2600 NT Service Pack 3
# compatibility_mode=512 16777215 100 0 87531609 87531609 0 0
# compatibility_mode=1032 16777173 100 96 0 40154999 0 0
# compatibility_mode=8192 67108863 100 0 0 0 0 0
# scanned=80538
# found=0
# cleaned=0
# scan_time=2800
Albert
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Posts: 17
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Re: Something(s) not right - need help please

Unread postby deltalima » February 16th, 2011, 5:03 am

Hi Albert,

Now that you are clean, please follow these steps in order to keep your computer clean and secure.

Remove GMER

Delete the GMER icon from your desktop.

Clean up with OTL

  • Double-click OTL.exe to start the program. This will remove all the tools we used to clean your pc.
  • Close all other programs apart from OTL as this step will require a reboot
  • On the OTL main screen, press the CleanUp! button
  • Say Yes to the prompt and then allow the program to reboot your computer.


Create a new, clean System Restore point which you can use in case of future system problems:
  • Press Start >> All Programs >> Accessories >>System Tools >> System Restore
  • Select Create a restore point, then Next, type a name like All Clean then press the Create button and once it's done press Close
  • Now remove old, infected System Restore points:
  • Next click Start >> Run and type cleanmgr in the box and press OK
  • Ensure the boxes for Recycle Bin, Temporary Files and Temporary Internet Files are checked, you can choose to check other boxes if you wish but they are not required.
  • Select the More Options tab, under System Restore press Clean up... and say Yes to the prompt
  • Press OK and Yes to confirm

Update your AntiVirus Software and keep your other programs up-to-date
Update your Antivirus programs and other security products regularly to avoid new threats that could infect your system.
You can use one of these sites to check if any updates are needed for your pc.
Secunia Software Inspector
F-secure Health Check

Security Updates for Windows, Internet Explorer & Microsoft Office
Whenever a security problem in its software is found, Microsoft will usually create a patch so that after the patch is installed, attackers can't use the vulnerability to install malicious software on your PC. Keeping up with these patches will help to prevent malicious software being installed on your PC. Ensure you are registered for Windows updates via Start > right-click on My Computer > Properties > Automatic Updates tab or visit the Microsoft Update site on a regular basis.


Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.

A tutorial on installing & using this product can be found here:

Using SpywareBlaster to protect your computer from Spyware and Malware


Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.Follow this list and your potential for being infected again will reduce dramatically.

Here are some additional utilities that will enhance your safety


Also, please read this great article by Tony Klein So How Did I Get Infected In First Place

Happy surfing and stay clean!
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Re: Something(s) not right - need help please

Unread postby Albert » February 16th, 2011, 1:50 pm

I have just a few more questions:
1.) On startup, I have recently started getting a box w/message " Windows File Protection". It's still popping up.
"Please wait while Windows verifies that all protected Windows files are intact and in their original version"

Could this indicate any lingering issue--or just an annoyance? If the latter, any idea on how to get rid of it?

2.) In the article by Tony K, I saw that Spybot was compatible and worked in a slightly diff way than S-blaster, so could be added. Your opinion on that??

3.)Your advice also on whether to keep or get CCleaner, AdAware, and Comodo

4.) Would you advise switching from AVG to the either Avast or Antivir?
Albert
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Posts: 17
Joined: February 10th, 2011, 8:54 pm

Re: Something(s) not right - need help please

Unread postby deltalima » February 16th, 2011, 2:22 pm

Hi Albert,

1.) On startup, I have recently started getting a box w/message " Windows File Protection". It's still popping up.
"Please wait while Windows verifies that all protected Windows files are intact and in their original version"
Could this indicate any lingering issue--or just an annoyance? If the latter, any idea on how to get rid of it?


That looks like the computer is running "sfc /scannow" at each start up. When did this start? Please run a new scan with HijackThis and post the log.

2.) In the article by Tony K, I saw that Spybot was compatible and worked in a slightly diff way than S-blaster, so could be added. Your opinion on that??


It could be added, but with Spywareblaster and a regular scan with Malwarebytes you should be fine, but add it if you want real time antispyware protection.

3.)Your advice also on whether to keep or get CCleaner, AdAware, and Comodo


If you keep CCleaner then make sure you do not use it to clean the registry, disk cleanup is fine. There is no need to add any more security programs.

4.) Would you advise switching from AVG to the either Avast or Antivir?


I would strongly recommend that you change to either Avast or Antivir.
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Re: Something(s) not right - need help please

Unread postby Albert » February 16th, 2011, 3:27 pm

Thanks very much for the tips on the software. I'm taking all of your advice--no fool here! 8)

The File Protection thing started at some point during the whole system decline---but before any involvement here.
Will mention one other oddity that is recent, but prior to your help--unable to use hyperlinks in MS Outlook email. Message: "Operation Canceled due to restrictions in effect on this computer. Contact system admin."Thought the Microsoft updates might help (didn't). Have researched --to no avail.
EVERYTHING ELSE IS JUST GOING SO GREAT!! Unbelievable.

Here's the HijackThis log from today--and thanks for your patience and persistence:
===========================
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 12:15:25 PM, on 2/16/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\PROGRA~1\AVG\AVG10\avgchsvx.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\brsvc01a.exe
C:\WINDOWS\system32\brss01a.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\AVG\AVG10\avgtray.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe
C:\Program Files\Microsoft Money\System\mnyexpr.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\AVG\AVG10\Identity Protection\agent\bin\avgidsmonitor.exe
C:\Program Files\AVG\AVG10\avgwdsvc.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe
C:\Program Files\AVG\AVG10\avgnsx.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\AVG\AVG10\avgrsx.exe
C:\Program Files\AVG\AVG10\avgcsrvx.exe
C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\AVG\AVG10\avgcsrvx.exe
C:\Documents and Settings\Al\My Documents\Downloads\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.google.com/ig/dell?hl=en&cli ... bd=1080501
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = http://www.google.com/ig/dell?hl=en&cli ... bd=1080501
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG10\avgssie.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\Dell\BAE\BAE.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [AVG_TRAY] C:\Program Files\AVG\AVG10\avgtray.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 10.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [dellsupportcenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P dellsupportcenter
O4 - HKLM\..\Run: [WinPatrol] C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe -expressboot
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\mnyexpr.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
O4 - Global Startup: Status Monitor.lnk = C:\Program Files\Brother\Brmfcmon\BrMfcWnd.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_89D8574934B26AC4.dll/cmsidewiki.html
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {A8F2B9BD-A6A0-486A-9744-18920D898429} - http://www.sibelius.com/download/softwa ... Plugin.cab
O16 - DPF: {CB50428B-657F-47DF-9B32-671F82AA73F7} (Photodex Presenter AX control) - http://www.photodex.com/pxplay.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG10\avgpp.dll
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: 3B4F291B - Unknown owner - C:\WINDOWS\system32\3B4F291B.exe (file missing)
O23 - Service: AVGIDSAgent - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe
O23 - Service: AVG WatchDog (avgwd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG10\avgwdsvc.exe
O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - C:\WINDOWS\system32\brsvc01a.exe
O23 - Service: Google Desktop Manager 5.9.909.30391 (GoogleDesktopManager-093009-130223) - Unknown owner - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe (file missing)
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe

--
End of file - 7402 bytes
Albert
Regular Member
 
Posts: 17
Joined: February 10th, 2011, 8:54 pm

Re: Something(s) not right - need help please

Unread postby deltalima » February 16th, 2011, 4:28 pm

Hi Albert,

Please re-open HijackThis and select Scan. Check the boxes next to all the entries listed below (if present):

O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O23 - Service: 3B4F291B - Unknown owner - C:\WINDOWS\system32\3B4F291B.exe (file missing)


Now close all other open windows and then click on Fix Checked. Close HijackThis.

  • Please create a new folder in a place where you can easily find it. Call it AutoRuns.
  • Download AutoRuns from http://www.microsoft.com/technet/sysint ... oruns.mspx
    Save it in the the folder you created.
  • Right click the the file that you downloaded Autoruns.zip and select Extract Here
  • Double click Autoruns.exe. A window with a lot of information in it will open.
  • Close to the top left corner you will find File. Click it and then click save. That will open a window giving you the posibility to choose name and place to save the file. Just click Save.
  • Find the file AutoRuns.txt in the AutoRuns folder. Double click the file. Notepad will open with a lot of text in it. Copy the contents of the file in your next post in this thread.
User avatar
deltalima
Admin/Teacher
Admin/Teacher
 
Posts: 7614
Joined: February 28th, 2009, 4:38 pm
Location: UK

Re: Something(s) not right - need help please

Unread postby Albert » February 16th, 2011, 7:44 pm

"HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run" "" "" ""
+ "Adobe ARM" "Adobe Reader and Acrobat Manager" "Adobe Systems Incorporated" "c:\program files\common files\adobe\arm\1.0\adobearm.exe"
+ "Adobe Reader Speed Launcher" "Adobe Acrobat SpeedLauncher" "Adobe Systems Incorporated" "c:\program files\adobe\reader 10.0\reader\reader_sl.exe"
+ "Alcmtr" "Realtek Azalia Audio - Event Monitor" "Realtek Semiconductor Corp." "c:\windows\alcmtr.exe"
+ "AVG_TRAY" "AVG Tray Monitor" "AVG Technologies CZ, s.r.o." "c:\program files\avg\avg10\avgtray.exe"
+ "dellsupportcenter" "Dell Support Center Updates" "SupportSoft, Inc." "c:\program files\dell support center\bin\sprtcmd.exe"
+ "NvCplDaemon" "NVIDIA Display Properties Extension" "NVIDIA Corporation" "c:\windows\system32\nvcpl.dll"
+ "RTHDCPL" "Realtek HD Audio Control Panel" "Realtek Semiconductor Corp." "c:\windows\rthdcpl.exe"
+ "SunJavaUpdateSched" "Java(TM) Update Scheduler" "Sun Microsystems, Inc." "c:\program files\common files\java\java update\jusched.exe"
+ "WinPatrol" "WinPatrol System Monitor" "BillP Studios" "c:\program files\billp studios\winpatrol\winpatrol.exe"
"C:\Documents and Settings\All Users\Start Menu\Programs\Startup" "" "" ""
+ "Status Monitor.lnk" "Status Monitor (Main)" "Brother Industries, Ltd." "c:\program files\brother\brmfcmon\brmfcwnd.exe"
"HKCU\Software\Microsoft\Windows\CurrentVersion\Run" "" "" ""
+ "MoneyAgent" "Microsoft Money Express" "Microsoft Corp." "c:\program files\microsoft money\system\mnyexpr.exe"
+ "MSMSGS" "Windows Messenger" "Microsoft Corporation" "c:\program files\messenger\msmsgs.exe"
"HKLM\SOFTWARE\Classes\Protocols\Filter" "" "" ""
+ "text/xml" "Microsoft Office XML MIME Filter" "Microsoft Corporation" "c:\program files\common files\microsoft shared\office11\msoxmlmf.dll"
"HKLM\SOFTWARE\Classes\Protocols\Handler" "" "" ""
+ "linkscanner" "Safe Search pluggable protocol" "AVG Technologies CZ, s.r.o." "c:\program files\avg\avg10\avgpp.dll"
+ "ms-itss" "Microsoft® InfoTech Storage System Library" "Microsoft Corporation" "c:\program files\common files\microsoft shared\information retrieval\msitss.dll"
+ "mso-offdap" "Microsoft Office XP Web Components" "Microsoft Corporation" "c:\program files\common files\microsoft shared\web components\10\owc10.dll"
+ "mso-offdap11" "Microsoft Office Web Components 2003" "Microsoft Corporation" "c:\program files\common files\microsoft shared\web components\11\owc11.dll"
"HKCU\SOFTWARE\Microsoft\Internet Explorer\Desktop\Components" "" "" ""
+ "0" "" "" "File not found: About:Home"
"HKLM\SOFTWARE\Microsoft\Active Setup\Installed Components" "" "" ""
+ "Address Book 6" "Outlook Express Setup Library" "Microsoft Corporation" "c:\program files\outlook express\setup50.exe"
+ "Microsoft Outlook Express 6" "Outlook Express Setup Library" "Microsoft Corporation" "c:\program files\outlook express\setup50.exe"
"HKLM\Software\Classes\*\ShellEx\ContextMenuHandlers" "" "" ""
+ "AVG9 Shell Extension" "AVG Shell Extension" "AVG Technologies CZ, s.r.o." "c:\program files\avg\avg10\avgse.dll"
+ "HotShellExt_40" "eFax Messenger - Shell Extension" "j2 Global Communications, Inc." "c:\program files\efax messenger 4.4\j2gshell.dll"
"HKLM\Software\Classes\AllFileSystemObjects\ShellEx\ContextMenuHandlers" "" "" ""
+ "MBAMShlExt" "Malwarebytes' Anti-Malware" "Malwarebytes Corporation" "c:\program files\malwarebytes' anti-malware\mbamext.dll"
"HKLM\Software\Classes\Directory\Background\ShellEx\ContextMenuHandlers" "" "" ""
+ "NvCplDesktopContext" "NVIDIA Display Properties Extension" "NVIDIA Corporation" "c:\windows\system32\nvcpl.dll"
"HKLM\Software\Classes\Folder\Shellex\ColumnHandlers" "" "" ""
+ "PDF Shell Extension" "PDF Shell Extension" "Adobe Systems, Inc." "c:\program files\common files\adobe\acrobat\activex\pdfshell.dll"
"HKLM\Software\Classes\Folder\ShellEx\ContextMenuHandlers" "" "" ""
+ "AVG9 Shell Extension" "AVG Shell Extension" "AVG Technologies CZ, s.r.o." "c:\program files\avg\avg10\avgse.dll"
+ "MBAMShlExt" "Malwarebytes' Anti-Malware" "Malwarebytes Corporation" "c:\program files\malwarebytes' anti-malware\mbamext.dll"
"HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects" "" "" ""
+ "Adobe PDF Link Helper" "Adobe PDF Helper for Internet Explorer" "Adobe Systems Incorporated" "c:\program files\common files\adobe\acrobat\activex\acroiehelpershim.dll"
+ "AVG Safe Search" "Safe Search for Internet Explorer" "AVG Technologies CZ, s.r.o." "c:\program files\avg\avg10\avgssie.dll"
+ "CBrowserHelperObject Object" "BAE.dll" "Dell Inc." "c:\program files\dell\bae\bae.dll"
+ "Java(tm) Plug-In 2 SSV Helper" "Java(TM) Platform SE binary" "Sun Microsystems, Inc." "c:\program files\java\jre6\bin\jp2ssv.dll"
+ "JQSIEStartDetectorImpl Class" "Java(TM) Quick Starter binary" "Sun Microsystems, Inc." "c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll"
"HKLM\Software\Microsoft\Internet Explorer\Extensions" "" "" ""
+ "Windows Messenger" "Windows Messenger" "Microsoft Corporation" "c:\program files\messenger\msmsgs.exe"
"Task Scheduler" "" "" ""
+ "AVG PC Tuneup 2011 Integrator Start On Windows Logon.job" "PC Tuneup 2011" "AVG" "c:\program files\avg\avg pc tuneup 2011\boostspeed.exe"
+ "GoogleUpdateTaskMachineCore.job" "Google Installer" "Google Inc." "c:\program files\google\update\googleupdate.exe"
+ "GoogleUpdateTaskMachineUA.job" "Google Installer" "Google Inc." "c:\program files\google\update\googleupdate.exe"
+ "OGALogon.job" "" "" "c:\windows\system32\ogaexec.exe"
"HKLM\System\CurrentControlSet\Services" "" "" ""
+ "3B4F291B" "" "" "File not found: C:\WINDOWS\system32\3B4F291B.exe"
+ "AVGIDSAgent" "Provides Identity Protection Against Cyber Crime." "AVG Technologies CZ, s.r.o." "c:\program files\avg\avg10\identity protection\agent\bin\avgidsagent.exe"
+ "avgwd" "AVG Watchdog Service" "AVG Technologies CZ, s.r.o." "c:\program files\avg\avg10\avgwdsvc.exe"
+ "Brother XP spl Service" "brsvc01a" "brother Industries Ltd" "c:\windows\system32\brsvc01a.exe"
+ "GoogleDesktopManager-093009-130223" "Updates Google Desktop with the latest security fixes, enhancements and features. This service only runs occasionally and thus does not affect your computer's performance. If this service is stopped or disabled, Google Desktop may not function correctly." "" "File not found: C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe"
+ "gupdate" "Keeps your Google software up to date. If this service is disabled or stopped, your Google software will not be kept up to date, meaning security vulnerabilities that may arise cannot be fixed and features may not work. This service uninstalls itself when there is no Google software using it." "Google Inc." "c:\program files\google\update\googleupdate.exe"
+ "JavaQuickStarterService" "Prefetches JRE files for faster startup of Java applets and applications" "Sun Microsystems, Inc." "c:\program files\java\jre6\bin\jqs.exe"
+ "MDM" "Supports local and remote debugging for Visual Studio and script debuggers. If this service is stopped, the debuggers will not function properly." "Microsoft Corporation" "c:\program files\common files\microsoft shared\vs7debug\mdm.exe"
+ "NVSvc" "Provides system and desktop level support to the NVIDIA display driver" "NVIDIA Corporation" "c:\windows\system32\nvsvc32.exe"
+ "ose" "Saves installation files used for updates and repairs and is required for the downloading of Setup updates and Watson error reports." "Microsoft Corporation" "c:\program files\common files\microsoft shared\source engine\ose.exe"
+ "sprtsvc_dellsupportcenter" "SupportSoft Sprocket Service" "SupportSoft, Inc." "c:\program files\dell support center\bin\sprtsvc.exe"
+ "stllssvr" "SureThing Labelflash Disc Printer Service Module" "MicroVision Development, Inc." "c:\program files\common files\surething shared\stllssvr.exe"
+ "WMPNetworkSvc" "Shares Windows Media Player libraries to other networked players and media devices using Universal Plug and Play" "Microsoft Corporation" "c:\program files\windows media player\wmpnetwk.exe"
"HKLM\System\CurrentControlSet\Services" "" "" ""
+ "AVGIDSDriver" "AVG Technologies IDS Application Activity Monitor Driver" "AVG Technologies CZ, s.r.o. " "c:\windows\system32\drivers\avgidsdriver.sys"
+ "AVGIDSEH" "AVG Technologies IDS Application Activity Monitor Helper Driver" "AVG Technologies CZ, s.r.o. " "c:\windows\system32\drivers\avgidseh.sys"
+ "AVGIDSFilter" "AVG Technologies IDS Application Activity Monitor Filter Driver" "AVG Technologies CZ, s.r.o. " "c:\windows\system32\drivers\avgidsfilter.sys"
+ "AVGIDSShim" "AVG Technologies IDS Application Activity Monitor Shim Loader Driver" "AVG Technologies CZ, s.r.o. " "c:\windows\system32\drivers\avgidsshim.sys"
+ "Avgldx86" "AVG AVI Loader Driver" "AVG Technologies CZ, s.r.o." "c:\windows\system32\drivers\avgldx86.sys"
+ "Avgmfx86" "AVG Resident Shield Minifilter Driver" "AVG Technologies CZ, s.r.o." "c:\windows\system32\drivers\avgmfx86.sys"
+ "Avgrkx86" "AVG Anti-Rootkit Driver" "AVG Technologies CZ, s.r.o." "c:\windows\system32\drivers\avgrkx86.sys"
+ "Avgtdix" "AVG Network connection watcher" "AVG Technologies CZ, s.r.o." "c:\windows\system32\drivers\avgtdix.sys"
+ "Changer" "" "" "File not found: C:\WINDOWS\System32\Drivers\Changer.sys"
+ "E100B" "NDIS 5 driver" "Intel Corporation" "c:\windows\system32\drivers\e100b325.sys"
+ "e1express" "Intel(R) PRO/1000 Adapter NDIS 5.2 deserialized driver" "Intel Corporation" "c:\windows\system32\drivers\e1e5132.sys"
+ "HDAudBus" "High Definition Audio Bus Driver v1.0a" "Windows (R) Server 2003 DDK provider" "c:\windows\system32\drivers\hdaudbus.sys"
+ "iaStor" "Intel Matrix Storage Manager driver - ia32" "Intel Corporation" "c:\windows\system32\drivers\iastor.sys"
+ "IntcAzAudAddService" "Realtek(r) High Definition Audio Function Driver" "Realtek Semiconductor Corp." "c:\windows\system32\drivers\rtkhdaud.sys"
+ "lbrtfdc" "" "" "File not found: C:\WINDOWS\System32\Drivers\lbrtfdc.sys"
+ "nv" "NVIDIA Compatible Windows 2000 Miniport Driver, Version 163.71 " "NVIDIA Corporation" "c:\windows\system32\drivers\nv4_mini.sys"
+ "PCIDump" "" "" "File not found: C:\WINDOWS\System32\Drivers\PCIDump.sys"
+ "PDCOMP" "" "" "File not found: C:\WINDOWS\System32\Drivers\PDCOMP.sys"
+ "PDFRAME" "" "" "File not found: C:\WINDOWS\System32\Drivers\PDFRAME.sys"
+ "PDRELI" "" "" "File not found: C:\WINDOWS\System32\Drivers\PDRELI.sys"
+ "PDRFRAME" "" "" "File not found: C:\WINDOWS\System32\Drivers\PDRFRAME.sys"
+ "Ptilink" "Direct Parallel Link Driver" "Parallel Technologies, Inc." "c:\windows\system32\drivers\ptilink.sys"
+ "PxHelp20" "Px Engine Device Driver for Windows 2000/XP" "Sonic Solutions" "c:\windows\system32\drivers\pxhelp20.sys"
+ "Secdrv" "SafeDisc driver" "Macrovision Corporation, Macrovision Europe Limited, and Macrovision Japan and Asia K.K." "c:\windows\system32\drivers\secdrv.sys"
+ "WDICA" "" "" "File not found: C:\WINDOWS\System32\Drivers\WDICA.sys"
"HKLM\Software\Microsoft\Windows NT\CurrentVersion\Drivers32" "" "" ""
+ "msacm.iac2" "Indeo® audio software" "Intel Corporation" "c:\windows\system32\iac25_32.ax"
+ "msacm.l3acm" "MPEG Layer-3 Audio Codec for MSACM" "Fraunhofer Institut Integrierte Schaltungen IIS" "c:\windows\system32\l3codeca.acm"
+ "msacm.sl_anet" "Audio codec for MS ACM" "Sipro Lab Telecom Inc." "c:\windows\system32\sl_anet.acm"
+ "msacm.trspch" "DSP Group TrueSpeech(TM) Audio Codec for MSACM V3.50" "DSP GROUP, INC." "c:\windows\system32\tssoft32.acm"
+ "vidc.cvid" "Cinepak® Codec" "Radius Inc." "c:\windows\system32\iccvid.dll"
+ "vidc.iv31" "" "" "c:\windows\system32\ir32_32.dll"
+ "vidc.iv32" "" "" "c:\windows\system32\ir32_32.dll"
+ "vidc.iv41" "Intel Indeo® Video 4.5" "Intel Corporation" "c:\windows\system32\ir41_32.ax"
+ "vidc.iv50" "Intel Indeo® video 5.10" "Intel Corporation" "c:\windows\system32\ir50_32.dll"
"HKLM\Software\Classes\Filter" "" "" ""
+ "Indeo® video 4.4 Compression Filter" "Intel Indeo® Video 4.5" "Intel Corporation" "c:\windows\system32\ir41_32.ax"
+ "Indeo® video 4.4 Decompression Filter" "Intel Indeo® Video 4.5" "Intel Corporation" "c:\windows\system32\ir41_32.ax"
+ "Musicmatch Radio Source" "Musicmatch Radio Filter" "Musicmatch, Inc." "c:\program files\musicmatch\musicmatch music services\mmradiodsfilter.ax"
"HKLM\Software\Classes\CLSID\{083863F1-70DE-11d0-BD40-00A0C911CE86}\Instance" "" "" ""
+ "9x8Resize" "Movie Maker Filters" "Microsoft Corporation" "c:\program files\movie maker\wmm2filt.dll"
+ "ACELP.net Audio Decoder" "ACELP.net Audio Decoder" "Sipro Lab Telecom Inc." "c:\windows\system32\acelpdec.ax"
+ "Allocator Fix" "Movie Maker Filters" "Microsoft Corporation" "c:\program files\movie maker\wmm2filt.dll"
+ "Audio Destination" "WAVDest Filter (Sample)" "Microsoft Corporation" "c:\program files\google\google earth\client\wavdest.ax"
+ "Bitmap" "Movie Maker Filters" "Microsoft Corporation" "c:\program files\movie maker\wmm2filt.dll"
+ "CyberLink Audio Decoder" "CyberLink Audio Decoder Filter" "CyberLink Corp." "c:\program files\cyberlink\powerdvd dx\kernel\movie\claud.ax"
+ "CyberLink Audio Effect" "CyberLink Audio Effect Filter" "CyberLink Corporation" "c:\program files\cyberlink\powerdvd dx\kernel\movie\claudfx.ax"
+ "CyberLink Audio Wizard" "CyberLink Audio Wizard Filter" "CyberLink Corp." "c:\program files\cyberlink\powerdvd dx\kernel\movie\claudwizard.ax"
+ "CyberLink AudioCD Filter" "CyberLink AudioCD Filter" "CyberLink Corp." "c:\program files\cyberlink\powerdvd dx\kernel\movie\claudiocd.ax"
+ "CyberLink Demultiplexer" "MPEG-2 Dempltiplexer" "CyberLink Corp." "c:\program files\cyberlink\powerdvd dx\kernel\movie\cldemuxer.ax"
+ "CyberLink DVD Navigator" "CyberLink DVD Navigation Filter" "CyberLink Corp." "c:\program files\cyberlink\powerdvd dx\kernel\movie\clnavx.ax"
+ "CyberLink Line21 Decoder Filter" "CyberLink Line21 Decoder Filter" "CyberLink Corp." "c:\program files\cyberlink\powerdvd dx\kernel\movie\clline21.ax"
+ "CyberLink MPEG-4 Splitter" "CyberLink MPEG-4 Splitter" "CyberLink Corp." "c:\program files\cyberlink\powerdvd dx\kernel\movie\clm4splt.ax"
+ "Cyberlink SubTitle Importor" "CLSubTitle.ax" "CyberLink Corp." "c:\program files\cyberlink\powerdvd dx\kernel\movie\clsubtitle.ax"
+ "CyberLink TimeStretch Filter" "CLAuTS.ax" "CyberLink Corp." "c:\program files\cyberlink\powerdvd dx\kernel\movie\clauts.ax"
+ "CyberLink Video Effect" "CLVidFx" "CyberLink" "c:\program files\cyberlink\powerdvd dx\kernel\movie\clvidfx.ax"
+ "CyberLink Video/SP Decoder" "CyberLink Video/SP Filter" "CyberLink Corp." "c:\program files\cyberlink\powerdvd dx\kernel\movie\clvsd.ax"
+ "Frame Eater" "Movie Maker Filters" "Microsoft Corporation" "c:\program files\movie maker\wmm2filt.dll"
+ "Indeo® audio software" "Indeo® audio software" "Intel Corporation" "c:\windows\system32\iac25_32.ax"
+ "Indeo® video 5.10 Compression Filter" "Intel Indeo® video 5.10" "Intel Corporation" "c:\windows\system32\ir50_32.dll"
+ "Indeo® video 5.10 Decompression Filter" "Intel Indeo® video 5.10" "Intel Corporation" "c:\windows\system32\ir50_32.dll"
+ "MPEG Layer-3 Decoder" "MPEG Layer-3 Audio Decoder" "Fraunhofer Institut Integrierte Schaltungen IIS" "c:\windows\system32\l3codecx.ax"
+ "Musicmatch Radio Source" "Musicmatch Radio Filter" "Musicmatch, Inc." "c:\program files\musicmatch\musicmatch music services\mmradiodsfilter.ax"
+ "Photo Story 2 Trial Source Filter" "Plus! Photo Story 2 LE" "Microsoft Corporation" "c:\program files\microsoft plus! photo story 2 le\pssf2try.dll"
+ "Record Queue" "Movie Maker Filters" "Microsoft Corporation" "c:\program files\movie maker\wmm2filt.dll"
+ "ShotDetect" "Movie Maker Filters" "Microsoft Corporation" "c:\program files\movie maker\wmm2filt.dll"
+ "Stetch" "Movie Maker Filters" "Microsoft Corporation" "c:\program files\movie maker\wmm2filt.dll"
+ "WAV Dest Trial" "Plus! Photo Story 2 LE" "Microsoft Corporation" "c:\program files\microsoft plus! photo story 2 le\wavd2try.dll"
+ "WIA Stream Snapshot Filter" "WIA Stream Snapshot Filter" "MyCompanyName" "c:\windows\system32\wiasf.ax"
+ "WM VIH2 Fix" "Movie Maker Filters" "Microsoft Corporation" "c:\program files\movie maker\wmm2filt.dll"
+ "WMT Audio Analyzer" "Movie Maker Filters" "Microsoft Corporation" "c:\program files\movie maker\wmm2filt.dll"
+ "WMT Black Frame Generator" "Movie Maker Filters" "Microsoft Corporation" "c:\program files\movie maker\wmm2filt.dll"
+ "WMT DirectX Transform Wrapper" "Movie Maker Filters" "Microsoft Corporation" "c:\program files\movie maker\wmm2filt.dll"
+ "WMT DV Extract Filter" "Movie Maker Filters" "Microsoft Corporation" "c:\program files\movie maker\wmm2filt.dll"
+ "WMT FormatConversion" "Movie Maker Filters" "Microsoft Corporation" "c:\program files\movie maker\wmm2filt.dll"
+ "WMT Import Filter" "Movie Maker Filters" "Microsoft Corporation" "c:\program files\movie maker\wmm2filt.dll"
+ "WMT Interlacer" "Movie Maker Filters" "Microsoft Corporation" "c:\program files\movie maker\wmm2filt.dll"
+ "WMT Log Filter" "Movie Maker Filters" "Microsoft Corporation" "c:\program files\movie maker\wmm2filt.dll"
+ "WMT MuxDeMux Filter" "Movie Maker Filters" "Microsoft Corporation" "c:\program files\movie maker\wmm2filt.dll"
+ "WMT Sample Info Filter" "Movie Maker Filters" "Microsoft Corporation" "c:\program files\movie maker\wmm2filt.dll"
+ "WMT Screen capture Filter" "Movie Maker Filters" "Microsoft Corporation" "c:\program files\movie maker\wmm2filt.dll"
+ "WMT Switch Filter" "Movie Maker Filters" "Microsoft Corporation" "c:\program files\movie maker\wmm2filt.dll"
+ "WMT Virtual Renderer" "Movie Maker Filters" "Microsoft Corporation" "c:\program files\movie maker\wmm2filt.dll"
+ "WMT Virtual Source" "Movie Maker Filters" "Microsoft Corporation" "c:\program files\movie maker\wmm2filt.dll"
+ "WMT Volume" "Movie Maker Filters" "Microsoft Corporation" "c:\program files\movie maker\wmm2filt.dll"
"HKLM\System\CurrentControlSet\Control\Session Manager\BootExecute" "" "" ""
+ "C:\PROGRA~1\AVG\AVG10\avgchsvx.exe /sync" "AVG Cache Server" "AVG Technologies CZ, s.r.o." "c:\program files\avg\avg10\avgchsvx.exe"
+ "C:\PROGRA~1\AVG\AVG10\avgrsx.exe /sync /restart" "AVG Resident Shield Service" "AVG Technologies CZ, s.r.o." "c:\program files\avg\avg10\avgrsx.exe"
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\Appinit_Dlls" "" "" ""
+ "C:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL" "Google Desktop" "Google" "c:\program files\google\google desktop search\googledesktopnetwork3.dll"
Albert
Regular Member
 
Posts: 17
Joined: February 10th, 2011, 8:54 pm

Re: Something(s) not right - need help please

Unread postby deltalima » February 17th, 2011, 6:25 am

Hi Albert,

Copy and paste the following into the run box and press OK

sfc /revert


Now reboot and let me know if the Windows File Protection message has stopped.
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deltalima
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Location: UK

Re: Something(s) not right - need help please

Unread postby Albert » February 17th, 2011, 10:22 am

Hi Deltalima,
Sorry to say the darned thing's still there.
Albert
Regular Member
 
Posts: 17
Joined: February 10th, 2011, 8:54 pm

Re: Something(s) not right - need help please

Unread postby deltalima » February 17th, 2011, 1:52 pm

Hi Albert,

At this stage all the logs are showing clean so the computer appears to be free from malware. The Windows File Protection message is the sign of minor configuration issue and not of active malware.

As this forum is dedicated to the removal of malware then unless you have any further questions I will have this topic archived.
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deltalima
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