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Windows Disk Removal

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Windows Disk Removal

Unread postby MikeyJ78 » February 10th, 2011, 4:44 pm

My computer has seem to contract a program called Windows Disk, and after checking up on it and found out that it was a malware program giving false info about my memory and asking for money. I used the R-kill program to stop its prcesses then I used a full scan from my free version of Malwarebytes' Anti-Malware to delete found infections. After that i restarted my computer and Windows Disk started back up with its false messages. As of writing this I have used Rkill again so far and ran Hijack this. Can you help me rid my my system of Windows Disk completely with having to buy an expensive antivirus program? (Although i don't mind downloading free ones) Please contact me as soon as possible.

(hoping i'm doing this right)
Here are the contents of HijackThis.log:
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 2:59:30 PM, on 2/10/2011
Platform: Windows 7 (WinNT 6.00.3504)
MSIE: Internet Explorer v8.00 (8.00.7600.16722)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Norton Internet Security\Engine\16.8.0.41\ccSvcHst.exe
C:\Program Files (x86)\Hewlett-Packard\HP Advisor\HPAdvisor.exe
C:\Program Files (x86)\McAfee Security Scan\2.0.181\SSScheduler.exe
C:\Program Files (x86)\LimeWire\LimeWire.exe
C:\Program Files (x86)\Microsoft Office\Office12\ONENOTEM.EXE
C:\Program Files (x86)\Hewlett-Packard\HP Odometer\hpsysdrv.exe
C:\Program Files (x86)\Hewlett-Packard\HP Remote Solution\HP_Remote_Solution.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\HTC\HTC Sync\Application Launcher\Application Launcher.exe
C:\Program Files (x86)\Verizon\VSP\VerizonServicepoint.exe
c:\Program Files (x86)\Hewlett-Packard\Media\DVD\DVDAgent.exe
C:\Program Files (x86)\Common Files\Teleca Shared\CapabilityManager.exe
C:\Program Files (x86)\Common Files\Teleca Shared\logger.exe
C:\Program Files (x86)\Verizon\VSP\VerizonServicepointComHandler.exe
C:\Program Files (x86)\Common Files\Teleca Shared\Generic.exe
C:\Program Files (x86)\HTC\HTC Sync\ClientInitiatedStarter\ClientInitiatedStarter.exe
C:\Program Files (x86)\HTC\HTC Sync\Mobile Phone Monitor\epmworker.exe
C:\Program Files (x86)\HTC\HTC Sync\Mobile Phone Monitor\DbgOut.exe
C:\Program Files (x86)\HTC\HTC Sync\Mobile Phone Monitor\HTCVBTServer.exe
C:\Program Files (x86)\HTC\HTC Sync\Mobile Phone Monitor\FsynSrvStarter.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jucheck.exe
C:\Windows\SysWOW64\notepad.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
c:\Program Files (x86)\MSN\Toolbar\3.0.0560.0\msntask.exe
C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbarUser_32.exe
C:\Windows\SysWOW64\Macromed\Flash\FlashUtil10l_ActiveX.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Users\VBruny\Downloads\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE= ... on&pf=cndt
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: UrlSearchHook Class - {00000000-6E41-4FD3-8538-502F5495E5FC} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Internet Security\Engine\16.8.0.41\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Internet Security\Engine\16.8.0.41\IPSBHO.DLL
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: HelloWorldBHO - {ABD3B5E1-B268-407B-A150-2641DAB8D898} - C:\Program Files (x86)\Common Files\Homepage Protection\HomepageProtection.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.6.5805.1910\swg.dll
O2 - BHO: Microsoft Live Search Toolbar Helper - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\Program Files (x86)\MSN\Toolbar\3.0.0560.0\msneshellx.dll
O2 - BHO: Ask Toolbar BHO - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
O3 - Toolbar: Microsoft Live Search Toolbar - {1E61ED7C-7CB8-49d6-B9E9-AB4C880C8414} - c:\Program Files (x86)\MSN\Toolbar\3.0.0560.0\msneshellx.dll
O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine\16.8.0.41\coIEPlg.dll
O3 - Toolbar: LimeWire Toolbar - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\program files (x86)\hewlett-packard\HP odometer\hpsysdrv.exe
O4 - HKLM\..\Run: [NortonOnlineBackupReminder] "C:\Program Files (x86)\Symantec\Norton Online Backup\Activation\NobuActivation.exe" UNATTENDED
O4 - HKLM\..\Run: [UpdatePRCShortCut] "C:\Program Files (x86)\Hewlett-Packard\Recovery\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\Hewlett-Packard\Recovery" UpdateWithCreateOnce "Software\CyberLink\PowerRecover"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Mobile Connectivity Suite] "C:\Program Files (x86)\HTC\HTC Sync\Application Launcher\Application Launcher.exe" /startoptions
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 10.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [VerizonServicepoint.exe] "C:\Program Files (x86)\Verizon\VSP\VerizonServicepoint.exe" /AUTORUN
O4 - HKCU\..\Run: [HPADVISOR] C:\Program Files (x86)\Hewlett-Packard\HP Advisor\HPAdvisor.exe view=DOCKVIEW
O4 - HKCU\..\Run: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [Google Update] "C:\Users\VBruny\AppData\Local\Google\Update\GoogleUpdate.exe" /c
O4 - HKCU\..\Run: [IsdPrSysWXe.exe] C:\ProgramData\IsdPrSysWXe.exe
O4 - HKCU\..\Run: [wNNX7P34zgAe1] C:\ProgramData\wNNX7P34zgAe1.exe
O4 - Startup: LimeWire On Startup.lnk = C:\Program Files (x86)\LimeWire\LimeWire.exe
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files (x86)\Microsoft Office\Office12\ONENOTEM.EXE
O4 - Global Startup: McAfee Security Scan Plus.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~2\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_E11712C84EA7E12B.dll/cmsidewiki.html
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~2\Office12\REFIEBAR.DLL
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - https://activatemydsl.verizon.net/sdcCo ... taller.cab
O16 - DPF: {3860DD98-0549-4D50-AA72-5D17D200EE10} (Windows Live OneCare safety scanner control) - http://cdn.scan.onecare.live.com/resour ... cctrl2.cab
O16 - DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} (OnlineScanner Control) - http://download.eset.com/special/eos/OnlineScanner.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O18 - Protocol: symres - {AA1061FE-6C41-421F-9344-69640C9732AB} - C:\Program Files (x86)\Norton Internet Security\Engine\16.8.0.41\coIEPlg.dll
O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - LSI Corporation - C:\Program Files\LSI SoftModem\agr64svc.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files (x86)\Bonjour\mDNSResponder.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files (x86)\HP Games\HP Game Console\GameConsoleService.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files (x86)\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: HP Health Check Service - Hewlett-Packard Company - C:\Program Files (x86)\Hewlett-Packard\HP Health Check\hphc_service.exe
O23 - Service: HP Quick Synchronization Service (HPDrvMntSvc.exe) - Hewlett-Packard Company - C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe
O23 - Service: HP Software Framework Service (hpqwmiex) - Hewlett-Packard Company - C:\Program Files (x86)\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - c:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe
O23 - Service: McAfee Security Scan Component Host Service (McComponentHostService) - McAfee, Inc. - C:\Program Files (x86)\McAfee Security Scan\2.0.181\McCHSvc.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Norton Internet Security - Symantec Corporation - C:\Program Files (x86)\Norton Internet Security\Engine\16.8.0.41\ccSvcHst.exe
O23 - Service: NVIDIA Display Driver Service (nvsvc) - Unknown owner - C:\Windows\system32\nvvsvc.exe (file missing)
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: ServicepointService - Radialpoint Inc. - C:\Program Files (x86)\Verizon\VSP\ServicepointService.exe
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--
End of file - 13058 bytes
Here is the uninstall_list.txt:
Acrobat.com
Acrobat.com
Activate Norton Online Backup
Activation Assistant for the 2007 Microsoft Office suites
ActiveCheck component for HP Active Support Library
Adobe AIR
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader X
Apple Application Support
Apple Software Update
Ask Toolbar
Compatibility Pack for the 2007 Office system
CyberLink DVD Suite Deluxe
CyberLink DVD Suite Deluxe
ESET Online Scanner v3
Google Toolbar for Internet Explorer
Google Toolbar for Internet Explorer
Google Update Helper
Homepage Protection
HP Advisor
HP Customer Experience Enhancements
HP Games
HP MediaSmart Demo
HP MediaSmart DVD
HP MediaSmart DVD
HP MediaSmart Movie Themes
HP MediaSmart Movie Themes
HP Remote Solution
HP Remote Solution
HP Setup
HP Support Assistant
HP Update
HPAsset component for HP Active Support Library
HTC Driver
HTC Sync
Java(TM) 6 Update 18
LabelPrint
LabelPrint
LightScribe System Software
LimeWire 5.5.8
Malwarebytes' Anti-Malware
McAfee Security Scan Plus
Microsoft Live Search Toolbar
Microsoft Live Search Toolbar
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Excel MUI (English) 2007
Microsoft Office Home and Student 2007
Microsoft Office Home and Student 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Silverlight
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Works
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
Norton Internet Security
Only Astrology
OverDrive Media Console
Power2Go
Power2Go
PowerDirector
PowerDirector
PowerRecover
QuickTime
Realtek High Definition Audio Driver
Security Update for 2007 Microsoft Office System (KB2288621)
Security Update for 2007 Microsoft Office System (KB2288931)
Security Update for 2007 Microsoft Office System (KB2289158)
Security Update for 2007 Microsoft Office System (KB2344875)
Security Update for 2007 Microsoft Office System (KB2345043)
Security Update for 2007 Microsoft Office System (KB969559)
Security Update for 2007 Microsoft Office System (KB976321)
Security Update for Microsoft Office Excel 2007 (KB2345035)
Security Update for Microsoft Office InfoPath 2007 (KB979441)
Security Update for Microsoft Office PowerPoint 2007 (KB982158)
Security Update for Microsoft Office PowerPoint Viewer (KB2413381)
Security Update for Microsoft Office system 2007 (972581)
Security Update for Microsoft Office system 2007 (KB974234)
Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
Security Update for Microsoft Office Word 2007 (KB2344993)
Update for 2007 Microsoft Office System (KB2284654)
Update for 2007 Microsoft Office System (KB2284654)
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft Office OneNote 2007 (KB980729)
Verizon High Speed Internet
Verizon Servicepoint 3.7.44
VitalSource Bookshelf
Windows Live OneCare safety scanner
MikeyJ78
Active Member
 
Posts: 1
Joined: February 10th, 2011, 3:39 pm
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Re: Windows Disk Removal

Unread postby Wingman » February 10th, 2011, 5:49 pm

Your HJT log shows that you're using a 64 bit operating system.

May I draw your attention to THIS topic, which you should have read before posting for help.

The section Posting for help for 64 bit versions of Windows explains why at this time we cannot offer help to you.

This topic is now closed
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Wingman
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Location: East Coast, USA


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