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Malware

Unread postby ncornell » February 7th, 2011, 8:26 pm

Malware has infected my computer and I have been unable to correct the problems.
AVG and Macafee continue to find trojan horses and error windows continually indicate
that Windows is unable to find files.

HiJack This log file and uninstall list follows.



    Logfile of Trend Micro HijackThis v2.0.4
    Scan saved at 10:55:36 AM, on 8/02/2011
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v8.00 (8.00.6001.18702)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Windows Defender\MsMpEng.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
    C:\Program Files\LogMeIn\x86\LMIGuardianSvc.exe
    C:\Program Files\LogMeIn\x86\RaMaint.exe
    C:\Program Files\LogMeIn\x86\LogMeIn.exe
    C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
    C:\PROGRA~1\AVG\AVG8\avgrsx.exe
    C:\PROGRA~1\AVG\AVG8\avgnsx.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\TomTom HOME 2\TomTomHOMEService.exe
    C:\PROGRA~1\AVG\AVG8\avgemc.exe
    C:\Program Files\AVG\AVG8\avgcsrvx.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Windows Defender\MSASCui.exe
    C:\WINDOWS\system32\hkcmd.exe
    C:\WINDOWS\system32\igfxpers.exe
    C:\PROGRA~1\AVG\AVG8\avgtray.exe
    C:\Program Files\ANI\ANIWZCS2 Service\WZCSLDR2.exe
    C:\Program Files\D-Link\D-Link Wireless G DWA-110\AirGCFG.exe
    C:\WINDOWS\System32\WScript.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Documents and Settings\Noela.NOELA-8CAEB087C\Application Data\Smilebox\SmileboxTray.exe
    C:\WINDOWS\System32\WScript.exe
    C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
    C:\WINDOWS\System32\WScript.exe
    C:\Program Files\AVG\AVG8\avgcsrvx.exe
    C:\WINDOWS\system32\msiexec.exe
    C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://abc.com.au/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://r.office.microsoft.com/r/rlidOff ... ?clid=1033
    R3 - URLSearchHook: IObitCom Toolbar - {31c7d459-9cc3-44f2-9dca-fc11795309b4} - C:\Program Files\IObitCom\tbIOb1.dll
    O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: IObitCom Toolbar - {31c7d459-9cc3-44f2-9dca-fc11795309b4} - C:\Program Files\IObitCom\tbIOb1.dll
    O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
    O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
    O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
    O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
    O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.6.5805.1910\swg.dll
    O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
    O3 - Toolbar: AVG Security Toolbar - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll
    O3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
    O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
    O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
    O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
    O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
    O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
    O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
    O4 - HKLM\..\Run: [ANIWZCS2Service] C:\Program Files\ANI\ANIWZCS2 Service\WZCSLDR2.exe
    O4 - HKLM\..\Run: [D-Link D-Link Wireless G DWA-110] C:\Program Files\D-Link\D-Link Wireless G DWA-110\AirGCFG.exe
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
    O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
    O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
    O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\Noela.NOELA-8CAEB087C\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c
    O4 - HKCU\..\Run: [SmileboxTray] "C:\Documents and Settings\Noela.NOELA-8CAEB087C\Application Data\Smilebox\SmileboxTray.exe"
    O4 - HKCU\..\Run: [Startup] C:\Documents and Settings\Noela.NOELA-8CAEB087C\Application Data\Startup.js
    O4 - HKCU\..\Policies\Explorer\Run: [Startup] C:\Documents and Settings\Noela.NOELA-8CAEB087C\Application Data\temp.js
    O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
    O4 - Startup: Startup.js
    O4 - Global Startup: hpoddt01.exe.lnk = ?
    O4 - Global Startup: McAfee Security Scan Plus.lnk.disabled
    O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200
    O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_89D8574934B26AC4.dll/cmsidewiki.html
    O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
    O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {8F8F07AD-96BF-4997-9D60-48BA378BD7B0} (Image Uploader ShellCombo Control) - http://c.mfcreative.com//trees/upload/4 ... oader4.cab
    O16 - DPF: {C42B23DF-334C-4AD0-9AB4-91FF53D04239} (AbImporter Class) - file:///C:/Documents%20and%20Settings/Noela.NOELA-8CAEB087C/Application%20Data/Smilebox/OzDesktopImporter.cab
    O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
    O20 - Winlogon Notify: avgrsstarter - avgrsstx.dll (file missing)
    O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
    O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
    O23 - Service: ANIWZCSd Service (ANIWZCSdService) - Wireless Service - C:\Program Files\ANI\ANIWZCS2 Service\ANIWZCSdS.exe
    O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
    O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
    O23 - Service: Google Update Service (gupdate1ca00f56f1b5932) (gupdate1ca00f56f1b5932) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
    O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: LMIGuardianSvc - LogMeIn, Inc. - C:\Program Files\LogMeIn\x86\LMIGuardianSvc.exe
    O23 - Service: LogMeIn Maintenance Service (LMIMaint) - LogMeIn, Inc. - C:\Program Files\LogMeIn\x86\RaMaint.exe
    O23 - Service: LogMeIn - LogMeIn, Inc. - C:\Program Files\LogMeIn\x86\LogMeIn.exe
    O23 - Service: McAfee Security Scan Component Host Service (McComponentHostService) - McAfee, Inc. - C:\Program Files\McAfee Security Scan\2.0.181\McCHSvc.exe
    O23 - Service: TomTomHOMEService - TomTom - C:\Program Files\TomTom HOME 2\TomTomHOMEService.exe

    --
    End of file - 9404 bytes



    UNINSTALL LIST

    ABBYY FineReader 6.0 Sprint
    Adobe Flash Player 10 ActiveX
    Adobe Reader 9.4.1
    Adobe Shockwave Player 11.5
    Advanced SystemCare 3
    ANIO Service
    ANIWZCS2 Service
    ArcSoft MediaConverter 2
    ArcSoft PhotoImpression 5
    ArcSoft ShowBiz DVD 2
    Atheros Ethernet Utility
    AVG Free 8.5
    CCleaner
    Compatibility Pack for the 2007 Office system
    Conexant D850 56K V.9x DFVc Modem
    Critical Update for Windows Media Player 11 (KB959772)
    Data Lifeguard Diagnostic for Windows
    Dell Resource CD
    Digital Video
    D-Link Wireless G DWA-110
    Eusing Free Registry Cleaner
    Family Tree Maker 2009
    Google Earth
    Google Gears
    Google Toolbar for Internet Explorer
    Google Toolbar for Internet Explorer
    Google Update Helper
    Google Updater
    HiJackThis
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
    Hotfix for Windows Media Format 11 SDK (KB929399)
    Hotfix for Windows Media Player 11 (KB939683)
    Hotfix for Windows XP (KB2158563)
    Hotfix for Windows XP (KB2443685)
    Hotfix for Windows XP (KB952287)
    Hotfix for Windows XP (KB954708)
    Hotfix for Windows XP (KB961118)
    Hotfix for Windows XP (KB970653-v3)
    Hotfix for Windows XP (KB976098-v2)
    Hotfix for Windows XP (KB979306)
    Hotfix for Windows XP (KB981793)
    HP Photo and Imaging 2.0 - All-in-One
    HP Photo and Imaging 2.0 - All-in-One Series Drivers
    Intel(R) Graphics Media Accelerator Driver
    Intel(R) PRO Network Connections Drivers
    IObitCom Toolbar
    Junk Mail filter update
    LogMeIn
    Malwarebytes' Anti-Malware
    McAfee Security Scan Plus
    Microsoft .NET Framework 2.0 Service Pack 2
    Microsoft .NET Framework 3.0 Service Pack 2
    Microsoft .NET Framework 3.5 SP1
    Microsoft .NET Framework 3.5 SP1
    Microsoft Choice Guard
    Microsoft Compression Client Pack 1.0 for Windows XP
    Microsoft Internationalized Domain Names Mitigation APIs
    Microsoft Kernel-Mode Driver Framework Feature Pack 1.5
    Microsoft National Language Support Downlevel APIs
    Microsoft Office Outlook Connector
    Microsoft Office Professional Edition 2003
    Microsoft Primary Interoperability Assemblies 2005
    Microsoft Search Enhancement Pack
    Microsoft Silverlight
    Microsoft SQL Server 2005 Compact Edition [ENU]
    Microsoft Sync Framework Runtime Native v1.0 (x86)
    Microsoft Sync Framework Services Native v1.0 (x86)
    Microsoft User-Mode Driver Framework Feature Pack 1.0
    Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
    Microsoft Visual C++ 2005 Redistributable
    Microsoft WSE 3.0
    Miro
    MSVCRT
    MSXML 4.0 SP2 (KB954430)
    MSXML 4.0 SP2 (KB973688)
    Officeworks Photobook Editor
    OGA Notifier 2.0.0048.0
    Personal Ancestral File 5
    PhotoMail Maker
    PhotoMail Maker
    Picasa 3
    SAMSUNG Mobile Composite Device Software
    Samsung Mobile phone USB driver Software
    SAMSUNG Mobile USB Modem 1.0 Software
    SAMSUNG Mobile USB Modem Software
    Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473)
    Security Update for Windows Internet Explorer 8 (KB2183461)
    Security Update for Windows Internet Explorer 8 (KB2360131)
    Security Update for Windows Internet Explorer 8 (KB2416400)
    Security Update for Windows Internet Explorer 8 (KB971961)
    Security Update for Windows Internet Explorer 8 (KB976325)
    Security Update for Windows Internet Explorer 8 (KB978207)
    Security Update for Windows Internet Explorer 8 (KB981332)
    Security Update for Windows Internet Explorer 8 (KB982381)
    Security Update for Windows Media Player (KB2378111)
    Security Update for Windows Media Player (KB952069)
    Security Update for Windows Media Player (KB954155)
    Security Update for Windows Media Player (KB968816)
    Security Update for Windows Media Player (KB973540)
    Security Update for Windows Media Player (KB975558)
    Security Update for Windows Media Player (KB978695)
    Security Update for Windows Media Player 11 (KB936782)
    Security Update for Windows Media Player 11 (KB954154)
    Security Update for Windows XP (KB2079403)
    Security Update for Windows XP (KB2115168)
    Security Update for Windows XP (KB2121546)
    Security Update for Windows XP (KB2160329)
    Security Update for Windows XP (KB2229593)
    Security Update for Windows XP (KB2259922)
    Security Update for Windows XP (KB2279986)
    Security Update for Windows XP (KB2286198)
    Security Update for Windows XP (KB2296011)
    Security Update for Windows XP (KB2296199)
    Security Update for Windows XP (KB2347290)
    Security Update for Windows XP (KB2360937)
    Security Update for Windows XP (KB2387149)
    Security Update for Windows XP (KB2419632)
    Security Update for Windows XP (KB2423089)
    Security Update for Windows XP (KB2436673)
    Security Update for Windows XP (KB2440591)
    Security Update for Windows XP (KB2443105)
    Security Update for Windows XP (KB923561)
    Security Update for Windows XP (KB923789)
    Security Update for Windows XP (KB938464-v2)
    Security Update for Windows XP (KB941569)
    Security Update for Windows XP (KB946648)
    Security Update for Windows XP (KB950760)
    Security Update for Windows XP (KB950762)
    Security Update for Windows XP (KB950974)
    Security Update for Windows XP (KB951066)
    Security Update for Windows XP (KB951376-v2)
    Security Update for Windows XP (KB951748)
    Security Update for Windows XP (KB952004)
    Security Update for Windows XP (KB952954)
    Security Update for Windows XP (KB954459)
    Security Update for Windows XP (KB954600)
    Security Update for Windows XP (KB955069)
    Security Update for Windows XP (KB956572)
    Security Update for Windows XP (KB956744)
    Security Update for Windows XP (KB956802)
    Security Update for Windows XP (KB956803)
    Security Update for Windows XP (KB956844)
    Security Update for Windows XP (KB957097)
    Security Update for Windows XP (KB958644)
    Security Update for Windows XP (KB958687)
    Security Update for Windows XP (KB958869)
    Security Update for Windows XP (KB959426)
    Security Update for Windows XP (KB960225)
    Security Update for Windows XP (KB960803)
    Security Update for Windows XP (KB960859)
    Security Update for Windows XP (KB961371)
    Security Update for Windows XP (KB961373)
    Security Update for Windows XP (KB961501)
    Security Update for Windows XP (KB968537)
    Security Update for Windows XP (KB969059)
    Security Update for Windows XP (KB969897)
    Security Update for Windows XP (KB969898)
    Security Update for Windows XP (KB969947)
    Security Update for Windows XP (KB970238)
    Security Update for Windows XP (KB970430)
    Security Update for Windows XP (KB971468)
    Security Update for Windows XP (KB971486)
    Security Update for Windows XP (KB971557)
    Security Update for Windows XP (KB971633)
    Security Update for Windows XP (KB971657)
    Security Update for Windows XP (KB971961)
    Security Update for Windows XP (KB972260)
    Security Update for Windows XP (KB972270)
    Security Update for Windows XP (KB973346)
    Security Update for Windows XP (KB973354)
    Security Update for Windows XP (KB973507)
    Security Update for Windows XP (KB973525)
    Security Update for Windows XP (KB973869)
    Security Update for Windows XP (KB973904)
    Security Update for Windows XP (KB974112)
    Security Update for Windows XP (KB974318)
    Security Update for Windows XP (KB974392)
    Security Update for Windows XP (KB974455)
    Security Update for Windows XP (KB974571)
    Security Update for Windows XP (KB975025)
    Security Update for Windows XP (KB975467)
    Security Update for Windows XP (KB975560)
    Security Update for Windows XP (KB975561)
    Security Update for Windows XP (KB975562)
    Security Update for Windows XP (KB975713)
    Security Update for Windows XP (KB976325)
    Security Update for Windows XP (KB977165)
    Security Update for Windows XP (KB977816)
    Security Update for Windows XP (KB977914)
    Security Update for Windows XP (KB978037)
    Security Update for Windows XP (KB978251)
    Security Update for Windows XP (KB978262)
    Security Update for Windows XP (KB978338)
    Security Update for Windows XP (KB978542)
    Security Update for Windows XP (KB978601)
    Security Update for Windows XP (KB978706)
    Security Update for Windows XP (KB979309)
    Security Update for Windows XP (KB979482)
    Security Update for Windows XP (KB979559)
    Security Update for Windows XP (KB979683)
    Security Update for Windows XP (KB979687)
    Security Update for Windows XP (KB980195)
    Security Update for Windows XP (KB980218)
    Security Update for Windows XP (KB980232)
    Security Update for Windows XP (KB980436)
    Security Update for Windows XP (KB981322)
    Security Update for Windows XP (KB981852)
    Security Update for Windows XP (KB981957)
    Security Update for Windows XP (KB981997)
    Security Update for Windows XP (KB982132)
    Security Update for Windows XP (KB982214)
    Security Update for Windows XP (KB982665)
    Security Update for Windows XP (KB982802)
    Segoe UI
    TomTom HOME 2.7.3.1894
    TomTom HOME Visual Studio Merge Modules
    Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
    Update for Windows Internet Explorer 8 (KB975364)
    Update for Windows Internet Explorer 8 (KB976662)
    Update for Windows Internet Explorer 8 (KB980182)
    Update for Windows XP (KB2141007)
    Update for Windows XP (KB2345886)
    Update for Windows XP (KB2467659)
    Update for Windows XP (KB951978)
    Update for Windows XP (KB955759)
    Update for Windows XP (KB955839)
    Update for Windows XP (KB961503)
    Update for Windows XP (KB967715)
    Update for Windows XP (KB968389)
    Update for Windows XP (KB971737)
    Update for Windows XP (KB973687)
    Update for Windows XP (KB973815)
    Update for Windows XP (KB976749)
    Windows Defender
    Windows Feature Pack for Storage (32-bit) - IMAPI update for Blu-Ray
    Windows Internet Explorer 8
    Windows Live Call
    Windows Live Communications Platform
    Windows Live Essentials
    Windows Live Essentials
    Windows Live Family Safety
    Windows Live Mail
    Windows Live Photo Gallery
    Windows Live Sign-in Assistant
    Windows Live Sync
    Windows Live Toolbar
    Windows Live Upload Tool
    Windows Live Writer
    Windows Media Format 11 runtime
    Windows Media Format 11 runtime
    Windows Media Player 11
    Windows Media Player 11
    Windows XP Service Pack 3
    XVID Codec Installation
    ncornell
    Active Member
     
    Posts: 1
    Joined: February 7th, 2011, 7:59 pm
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    Re: Malware

    Unread postby muppy03 » February 10th, 2011, 9:15 am

    Hello and welcome to Malware Removal Forums

    IMPORTANT

    Whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.
    To make cleaning this machine easier:-
    • Continue to respond to this thread until I give you the All Clean!
    • Please DO NOT uninstall/install any programs unless asked to. It is more difficult when files/programs appear or disappear from the logs.
    • Please do not run any scans other than those requested and do not post any logs/reports unless specifically requested to do so.
    • Please follow all instructions in the order posted.
    • If you have any questions or do not understand instructions, please ask before continuing.
    • Please reply to this thread. Do not start a new topic.

    AVG is outdated and needs to be replaced with something better. I recommend uninstalling and replacing with one of the good free AV’s listed below. While in add/remove programs I also recommend uninstalling all that I have listed as none will be doing you any favours.

    Go to Start-Settings-Control Panel, click on Add /remove programs. If any of the following programs are listed there, click on the program to highlight it, and click on remove. Then close the Control Panel.

      Advanced SystemCare 3
      AVG Free 8.5
      IObitCom Toolbar
      McAfee Security Scan Plus
      Windows Defender

    Once AVG has been removed please run the AVG Removal tool

    AVG Removal Tool

    Download and save AVG Removal Tool to your desktop

    Run it to remove AVG. After this, please restart your computer.

    Next Please download a free anti-virus software from one these excellent vendors NOW:
    1) Antivir PersonalEdition Classic- Free anti-virus software for Windows. Detects and removes more than 50,000 viruses. Free support.
    Please note the following if you decide on Antivir Personal Edition
    Avira AntiVir Personal - FREE Antivirus is only available for single computer use for home and non commercial use.

    2) avast! - Anti-virus program for Windows. The home edition is freeware for noncommercial users.
    3) Microsoft Security Essentials - New, from Microsoft, with email scanning, easy to install, easy to use.
    ** Your PC must run genuine Windows to install Microsoft Security Essentials.

    It is strongly recommended that you run only one antivirus program at a time. Having more than one antivirus program active in memory uses additional resources and can result in program conflicts and false virus alerts. If you choose to install more than one antivirus program on your computer then only one of them should be active in memory at a time.

    Once you have installed the Antivirus please continue with the following.

    Run MalwareBytes' Anti-Malware
    • Start Malwarebytes' Anti-Malware.
    • Click on The Update tab. Choose Check for Updates.
    • If an update is found, it will download and install the latest version.
    • If necessary, start Malwarebytes Anti-Malware again.
    • Once the program is running, select Perform Full Scan, then click Scan.
    • When the scan is complete, click OK, then Show Results to view the results.
    • If it found any malware items. Check all items except items in the C:\System Volume Information folder... and click Remove Selected.
    • When completed, a log will open in Notepad. Please save it to a convenient location, and post the contents in your reply.
    • The log can also be found using the "Logs" tab in the program. You can click any log listed to open its contents.
    • Recent logs are named by time/date stamp in this format : mbam-log-2010-mm-dd(hour-min-sec).txt

    NEXT Download and Run: RSIT

    • Download random's system information tool (RSIT) by random/random from here and save it to your desktop.
    • Double click on RSIT.exe to run RSIT.
    • Click Continue at the disclaimer screen.
    • Once it has finished, two logs will open. Please post the contents of both log.txt (<<will be maximized) and info.txt (<<will be minimized)


    Please reply with:-
    • MBAM log
    • RSIT logs ( info.txt and log.txt)
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    muppy03
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    Re: Malware

    Unread postby muppy03 » February 14th, 2011, 5:50 am

    Due to a lack of response, this topic is now closed.

    If you still require help, please open a new thread in the Malware Removal forum, include a fresh HijackThis log, and wait for a new helper.

    If you have been helped and wish to donate to help with the costs of this volunteer site,
    please read Donations For Malware Removal
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    muppy03
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    Joined: December 4th, 2007, 5:30 am
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