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Start Menu and Task Bar problems

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Start Menu and Task Bar problems

Unread postby Pointzero » February 1st, 2011, 4:19 am

Problem: After Windows XP starts up, while logging onto the administrator account, no desk-top icons,task bar or start menu are visible for 30 seconds. Explorer.exe eventually runs (without manually commanding it) and desktop icons become visible but the task bar and start menu remain hidden. (I have unlocked and locked task bar and tried many of the simpler solutions.)

Also, System Restore and many other programs either error or blue screen into a computer crash.


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:05:21 AM, on 2/1/2011
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\Program Files\Acronis\TrueImageHome\TrueImageMonitor.exe
C:\Program Files\Acronis\TrueImageHome\TimounterMonitor.exe
C:\Program Files\Common Files\Acronis\Schedule2\schedhlp.exe
C:\Program Files\NVIDIA Corporation\NvMixer\NVMixerTray.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Acronis\Fomatik\TrueImageTryStartService.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Silicon Image\SiISATARaid\SATARaid.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Windows Internet Explorer provided by MSN & Bing
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: (no name) - {31c20644-ec2b-b62f-b88a-94377c5d9422} - C:\WINDOWS\avohisiquyicubuc.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Mirar - {62662DA1-C14F-47A4-95B4-953498699B18} - C:\WINDOWS\system32\winoh75.dll
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SearchHelper.dll
O2 - BHO: Sky-Banners Browser Enhancer pqrep - {7CF3F1C6-2127-4E5E-91BA-3D990B20B49B} - C:\WINDOWS\system32\pqrep.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Street-Ads Browser Enhancer lqrep - {A6E106B1-A1DE-48B5-BBA6-605DE9FC5727} - C:\WINDOWS\system32\lqrep.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: VisualTool - {F3A54897-9E68-B11E-A37A-4D1422CE9CAA} - C:\Program Files\VisualTool\VisualTool-1.dll
O3 - Toolbar: Mirar - {62662DA0-C14F-47A4-95B4-953498699B18} - C:\WINDOWS\system32\winoh75.dll
O3 - Toolbar: (no name) - {C7928CF3-9532-44C0-B8CC-98E2C11ECC9F} - (no file)
O3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
O3 - Toolbar: DAEMON Tools Toolbar - {32099AAC-C132-4136-9E9A-4E364A424E17} - C:\Program Files\DAEMON Tools Toolbar\DTToolbar.dll
O4 - HKLM\..\Run: [TrueImageMonitor.exe] C:\Program Files\Acronis\TrueImageHome\TrueImageMonitor.exe
O4 - HKLM\..\Run: [AcronisTimounterMonitor] C:\Program Files\Acronis\TrueImageHome\TimounterMonitor.exe
O4 - HKLM\..\Run: [Acronis Scheduler2 Service] "C:\Program Files\Common Files\Acronis\Schedule2\schedhlp.exe"
O4 - HKLM\..\Run: [NVMixerTray] "C:\Program Files\NVIDIA Corporation\NvMixer\NVMixerTray.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [nwiz] C:\Program Files\NVIDIA Corporation\nView\nwiz.exe /installquiet
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [net] "C:\WINDOWS\system32\net.net"
O4 - HKLM\..\Run: [sta] rundll32 "pqrep.dll",,Run
O4 - HKLM\..\Run: [MChk] C:\WINDOWS\system32\gqrep.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKLM\..\Run: [Ifadiducenafi] rundll32.exe "C:\WINDOWS\avohisiquyicubuc.dll",Startup
O4 - HKLM\..\RunOnce: [*srvsvcdev.exe] "C:\Documents and Settings\NetworkService.NT AUTHORITY\Application Data\srvsvcdev.exe"
O4 - HKCU\..\Run: [Byuzadodexa] rundll32.exe "C:\WINDOWS\m3dmsc.dll",Startup
O4 - HKCU\..\Run: [DAEMON Tools Lite] "C:\Program Files\DAEMON Tools Lite\DTLite.exe" -autorun
O4 - HKCU\..\Run: [EA Core] "C:\Program Files\Electronic Arts\EADM\Core.exe" -silent
O4 - HKLM\..\Policies\Explorer\Run: [tcyz46] C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\l84alx.exe
O4 - HKUS\S-1-5-21-1343024091-2077806209-839522115-500\..\Run: [Byuzadodexa] rundll32.exe "C:\WINDOWS\m3dmsc.dll",Startup (User '?')
O4 - HKUS\S-1-5-21-1343024091-2077806209-839522115-500\..\Run: [DAEMON Tools Lite] "C:\Program Files\DAEMON Tools Lite\DTLite.exe" -autorun (User '?')
O4 - HKUS\S-1-5-21-1343024091-2077806209-839522115-500\..\Run: [EA Core] "C:\Program Files\Electronic Arts\EADM\Core.exe" -silent (User '?')
O4 - Global Startup: SATARaid.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O20 - Winlogon Notify: Antiwpa - C:\WINDOWS\SYSTEM32\antiwpa.dll
O23 - Service: Acronis Scheduler2 Service (AcrSch2Svc) - Acronis - C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Acronis Try And Decide Service (TryAndDecideService) - Unknown owner - C:\Program Files\Common Files\Acronis\Fomatik\TrueImageTryStartService.exe

End of file - 7415 bytes

Uninstall List

7-Zip 4.65
Acronis True Image Home
Adobe AIR
Adobe AIR
Adobe Flash Player 10 Plugin
Adobe Flash Player ActiveX
Adobe Reader 9.1
Adobe Shockwave Player 11.5
Advertisement Service
Apple Software Update
BitLord 0.56
DAEMON Tools Toolbar
DVD Flick
Fallout 3
HijackThis 2.0.2
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Windows XP (KB938759)
Hotfix for Windows XP (KB954708)
Java(TM) 6 Update 17
Java(TM) 6 Update 7
Junk Mail filter update
League of Legends
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1
Microsoft Choice Guard
Microsoft Games for Windows - LIVE
Microsoft Games for Windows - LIVE Redistributable
Microsoft Office Live Add-in 1.3
Microsoft Office Professional Edition 2003
Microsoft Search Enhancement Pack
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Sync Framework Runtime Native v1.0 (x86)
Microsoft Sync Framework Services Native v1.0 (x86)
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30411
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Mozilla Firefox (3.6.13)
MSXML 6.0 Parser (KB925673)
NVIDIA Display Control Panel
NVIDIA Drivers
NVIDIA nView Desktop Manager
NVIDIA System Utility
Oblivion - Horse Armor Pack
Oblivion - Knights of the Nine
Oblivion - Mehrunes Razor
Oblivion - Orrery
Oblivion - Spell Tomes
Oblivion - Thieves Den
Oblivion - Vile Lair
Oblivion - Wizard's Tower
Pcsx2 0.9.6
Segoe UI
SopCast 3.2.4
StarCraft II
Stream Torrent 1.0
Street-Ads Browser Enhancer
System Requirements Lab
Torchlight - Demo
Update for Windows XP (KB898461)
Ventrilo Client
VIA Register Tool
VLC media player 1.0.1
Windows Driver Package - Advanced Micro Devices (AmdK8) Processor (05/27/2006
Windows Imaging Component
Windows Installer 3.1 (KB893803)
Windows Live Call
Windows Live Communications Platform
Windows Live Essentials
Windows Live Essentials
Windows Live Mail
Windows Live Messenger
Windows Live OneCare safety scanner
Windows Live Photo Gallery
Windows Live Sign-in Assistant
Windows Live Sync
Windows Live Toolbar
Windows Live Upload Tool
Windows Live Writer
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Presentation Foundation
Windows XP Service Pack 2
WinRAR archiver
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Posts: 1
Joined: February 1st, 2011, 3:56 am
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Re: Start Menu and Task Bar problems

Unread postby NonSuch » February 1st, 2011, 8:54 pm

We are very sorry, but there are indications that something is amiss regarding the validity of the Windows operating system on this computer. However, please be aware that even if the operating system were valid, this computer is without Service Pack 3 for Windows XP and has, therefore, been ineligible for Windows Updates since July 2010. In addition, it appears this system actually has not been updated since the release of SP2, and a method has been used to circumvent the Windows Validation process. This has caused the system to be extremely vulnerable to malware infections every time it has been connected to the internet.

Note that Service Pack 3 cannot be installed on an infected computer.

As we are unable to assist you at this time, due to software on this system that is not in compliance with MRU guidelines, this topic is now closed.
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