Welcome to MalwareRemoval.com,
What if we told you that you could get malware removal help from experts, and that it was 100% free? MalwareRemoval.com provides free support for people with infected computers. Our help, and the tools we use are always 100% free. No hidden catch. We simply enjoy helping others. You enjoy a clean, safe computer.

Malware Removal Instructions

Multiple processes of mshta.exe

MalwareRemoval.com provides free support for people with infected computers. Using plain language that anyone can understand, our community of volunteer experts will walk you through each step.

Re: Multiple processes of mshta.exe

Unread postby deltalima » January 31st, 2011, 1:26 pm

Looks good. Please post the ESET log when complete.
User avatar
Posts: 7614
Joined: February 28th, 2009, 4:38 pm
Location: UK
Register to Remove

Re: Multiple processes of mshta.exe

Unread postby watchado33 » January 31st, 2011, 2:21 pm

I'm running that right now...it doesn't look good so far...I'm 40% into the scan and it's showing I have 50 infected files so far....

I'll post when it completes.
Regular Member
Posts: 16
Joined: March 10th, 2009, 2:50 pm

Re: Multiple processes of mshta.exe

Unread postby watchado33 » January 31st, 2011, 3:14 pm

here is the result of the scan:

C:\Qoobox\Quarantine\C\WINDOWS\system32\ktstlkqu.ini.vir Win32/Adware.Virtumonde.NEO application
C:\Qoobox\Quarantine\C\WINDOWS\system32\mvbqwnhe.ini.vir Win32/Adware.Virtumonde.NEO application
C:\Qoobox\Quarantine\C\WINDOWS\system32\srqss.bak1.vir Win32/Adware.Virtumonde.NEO application
C:\Qoobox\Quarantine\C\WINDOWS\system32\srqss.bak2.vir Win32/Adware.Virtumonde.NEO application
C:\Qoobox\Quarantine\C\WINDOWS\system32\srqss.ini.vir Win32/Adware.Virtumonde.NEO application
C:\Qoobox\Quarantine\C\WINDOWS\system32\srqss.ini2.vir Win32/Adware.Virtumonde.NEO application
C:\Qoobox\Quarantine\C\WINDOWS\system32\srqss.tmp.vir Win32/Adware.Virtumonde.NEO application
C:\Qoobox\Quarantine\C\WINDOWS\system32\Xxxbcccf.ini.vir Win32/Adware.Virtumonde.NEO application
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP1028\A0267262.dll Win32/Toolbar.MyWebSearch application
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP1028\A0267263.dll Win32/Toolbar.MyWebSearch application
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP1028\A0267264.scr Win32/Toolbar.MyWebSearch application
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP1028\A0267267.DLL Win32/Toolbar.MyWebSearch application
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP1028\A0267268.DLL Win32/Adware.FunWeb application
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP1028\A0267269.DLL Win32/Adware.FunWeb application
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP1028\A0267270.DLL Win32/Toolbar.MyWebSearch.G application
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP1028\A0267271.DLL Win32/Toolbar.MyWebSearch.B application
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP1028\A0267272.DLL Win32/Toolbar.MyWebSearch application
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP1028\A0267273.DLL Win32/Toolbar.MyWebSearch application
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP1028\A0267274.DLL Win32/Adware.FunWeb application
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP1028\A0267275.SCR Win32/Toolbar.MyWebSearch application
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP1028\A0267276.DLL Win32/Toolbar.MyWebSearch.G application
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP1028\A0267277.DLL Win32/Toolbar.MyWebSearch.D application
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP1028\A0267278.DLL Win32/Toolbar.MyWebSearch application
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP1028\A0267279.EXE Win32/Adware.FunWeb application
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP1028\A0267281.DLL Win32/FunWeb application
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP1028\A0267282.DLL Win32/Toolbar.MyWebSearch.H application
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP1028\A0267283.DLL a variant of Win32/Toolbar.MyWebSearch.I application
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP1028\A0267285.DLL Win32/Toolbar.MyWebSearch application
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP1028\A0267287.EXE Win32/Toolbar.MyWebSearch application
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP1028\A0267289.DLL Win32/Toolbar.MyWebSearch application
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP1028\A0267290.DLL Win32/Toolbar.MyWebSearch.J application
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP1028\A0267291.DLL Win32/Toolbar.MyWebSearch application
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP1028\A0267293.EXE Win32/Toolbar.MyWebSearch application
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP1028\A0267294.EXE Win32/Toolbar.MyWebSearch.J application
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP1028\A0267295.EXE Win32/Toolbar.MyWebSearch.I application
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP1028\A0267296.DLL a variant of Win32/Toolbar.MyWebSearch.I application
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP1028\A0267297.DLL Win32/Toolbar.MyWebSearch application
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP1028\A0267298.EXE Win32/Toolbar.MyWebSearch application
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP1028\A0267299.DLL Win32/Toolbar.MyWebSearch.J application
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP1028\A0267300.DLL Win32/Toolbar.MyWebSearch application
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP1028\A0267301.EXE Win32/Toolbar.MyWebSearch application
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP1028\A0267302.DLL Win32/Toolbar.MyWebSearch application
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP1028\A0267303.DLL Win32/Toolbar.MyWebSearch application
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP1030\A0267376.DLL a variant of Win32/Toolbar.MyWebSearch.M application
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP1030\A0267377.DLL Win32/Toolbar.MyWebSearch application
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP1030\A0267381.DLL a variant of Win32/Toolbar.MyWebSearch.K application
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP1030\A0267382.DLL Win32/Toolbar.MyWebSearch application
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP1030\A0268374.dll a variant of Win32/Toolbar.MyWebSearch.K application
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP1033\A0271511.exe a variant of Win32/AdInstaller application
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP1033\A0271518.exe a variant of Win32/Adware.Gamevance.AP application
C:\WINDOWS\FixCamera.exe a variant of Win32/KillProc.A application
Operating memory a variant of Win32/KillProc.A application
Regular Member
Posts: 16
Joined: March 10th, 2009, 2:50 pm

Re: Multiple processes of mshta.exe

Unread postby deltalima » January 31st, 2011, 3:42 pm

Hi watchado33,

Although there looks to be many infected files they are mostly in the Combofix quarantine folder or system restore, these will both be cleared out later.

Run OTL Script

  • Double-click OTL.exe to start the program.
  • Copy and Paste the following code into the Image textbox. Do not include the word Code
    Code: Select all
  • Then click the Run Fix button at the top.
  • Click Image.
  • OTL may ask to reboot the machine. Please do so if asked.
  • The report should appear in Notepad after the reboot.Copy and Paste that report in your next reply.

Please run a quick scan with Malwarebytes and post the log in your next reply.
User avatar
Posts: 7614
Joined: February 28th, 2009, 4:38 pm
Location: UK

Re: Multiple processes of mshta.exe

Unread postby watchado33 » January 31st, 2011, 4:38 pm

Malwarebytes' Anti-Malware

Database version: 5649

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

1/31/2011 3:37:27 PM
mbam-log-2011-01-31 (15-37-27).txt

Scan type: Quick scan
Objects scanned: 216418
Time elapsed: 6 minute(s), 27 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\RunDll32Policy\f3ScrCtr.dll (Adware.MyWebSearch) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

looks good! Is that it? My stuff is all better now?
Regular Member
Posts: 16
Joined: March 10th, 2009, 2:50 pm

Re: Multiple processes of mshta.exe

Unread postby deltalima » January 31st, 2011, 4:47 pm

Hi watchado33,

Now that you are clean, please follow these steps in order to keep your computer clean and secure.

Update Java Runtime
You are using an old version of Java. Sun's Java is sometimes updated in order to eliminate the exploitation of vulnerabilities in an existing version. For this reason, it's extremely important that you keep the program up to date, & also remove the older more vulnerable versions from your system. The most current version of Sun Java is: Java Runtime Environment Version 6 Update 23.
  • Download the latest version of Java Runtime Environment (JRE) 6 Here
  • Scroll down to where it says "JDK 6 Update 23 (JDK or JRE)"
  • Click the orange Download JRE button to the right
  • Select the Windows platform from the dropdown menu
  • Read the License Agreement and then check the box that says: "I agree to the Java SE Runtime Environment 6 with JavaFX License Agreement". Click on Continue.The page will refresh
  • Click on the link to download Windows Offline Installation & save the file to your desktop
  • Close any programs you may have running - especially your web browser
  • Go to Start > Settings > Control Panel, double-click on Add/Remove Programs & remove all older versions of Java
  • Check (highlight) any item with Java Runtime Environment (JRE or J2SE or Java(TM) 6) in the name
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove each Java versions
  • Reboot your computer once all Java components are removed
  • Then from your desktop double-click on jre-6u23-windows-i586-p.exe to install the newest version

Remove GMER

Delete the GMER icon from your desktop.

Uninstall ComboFix

  • Click START then RUN
  • Now type Combofix /Uninstall in the runbox and click OK

Clean up with OTL

  • Double-click OTL.exe to start the program. This will remove all the tools we used to clean your pc.
  • Close all other programs apart from OTL as this step will require a reboot
  • On the OTL main screen, press the CleanUp! button
  • Say Yes to the prompt and then allow the program to reboot your computer.

Update your AntiVirus Software and keep your other programs up-to-date
Update your Antivirus programs and other security products regularly to avoid new threats that could infect your system.
You can use one of these sites to check if any updates are needed for your pc.
Secunia Software Inspector
F-secure Health Check

Security Updates for Windows, Internet Explorer & Microsoft Office
Whenever a security problem in its software is found, Microsoft will usually create a patch so that after the patch is installed, attackers can't use the vulnerability to install malicious software on your PC. Keeping up with these patches will help to prevent malicious software being installed on your PC. Ensure you are registered for Windows updates via Start > right-click on My Computer > Properties > Automatic Updates tab or visit the Microsoft Update site on a regular basis.

Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.

A tutorial on installing & using this product can be found here:

Using SpywareBlaster to protect your computer from Spyware and Malware

Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.Follow this list and your potential for being infected again will reduce dramatically.

Here are some additional utilities that will enhance your safety

Also, please read this great article by Tony Klein So How Did I Get Infected In First Place

Happy surfing and stay clean!
User avatar
Posts: 7614
Joined: February 28th, 2009, 4:38 pm
Location: UK

Re: Multiple processes of mshta.exe

Unread postby watchado33 » January 31st, 2011, 8:07 pm

Thanks so much for the help...I'll do my best to follow all your directions!

Regular Member
Posts: 16
Joined: March 10th, 2009, 2:50 pm

Re: Multiple processes of mshta.exe

Unread postby deltalima » February 1st, 2011, 5:13 am

You're welcome!

Glad we could help.
User avatar
Posts: 7614
Joined: February 28th, 2009, 4:38 pm
Location: UK

Re: Multiple processes of mshta.exe

Unread postby Cypher » February 1st, 2011, 5:42 am

As this issue appears to be resolved, this topic is now closed.

We are pleased we could help you resolve your computer's malware issues.

If you would like to make a comment or leave a compliment regarding the help you have received, please see Feedback for Our Helpers - Say "Thanks" Here.
User avatar
Posts: 14936
Joined: October 29th, 2008, 12:49 pm
Location: Land Of The Leprechauns
Register to Remove


  • Similar Topics
    Last post

Return to Infected? Virus, malware, adware, ransomware, oh my!

Who is online

Users browsing this forum: No registered users and 18 guests

Contact us:

Advertisements do not imply our endorsement of that product or service. Register to remove all ads. The forum is run by volunteers who donate their time and expertise. We make every attempt to ensure that the help and advice posted is accurate and will not cause harm to your computer. However, we do not guarantee that they are accurate and they are to be used at your own risk. All trademarks are the property of their respective owners.

Member site: UNITE Against Malware