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my hijack this log. please help

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my hijack this log. please help

Unread postby Ashdc » January 24th, 2011, 5:45 pm

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 15:47:37, on 24/01/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
c:\Program Files\Microsoft Security Client\Antimalware\MsMpEng.exe
C:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Belkin\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Motive\McciCMService.exe
C:\Program Files\Sony Ericsson\Sony Ericsson PC Suite\SupServ.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\WINDOWS\system32\slserv.exe
C:\WINDOWS\system32\ctfmon.exe
c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\TuneUp Utilities 2010\TuneUpUtilitiesService32.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\BT Broadband Desktop Help\btbb\BTHelpNotifier.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Belkin\Bluetooth Software\BTTray.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files\TuneUp Utilities 2010\TuneUpUtilitiesApp32.exe
C:\Program Files\Trusteer\Rapport\bin\RapportService.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/firefox/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R3 - URLSearchHook: BitTorrentBar Toolbar - {88c7f2aa-f93f-432c-8f0e-b7d85967a527} - C:\Program Files\BitTorrentBar\tbBit1.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Documents and Settings\All Users\Application Data\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: BitTorrentBar Toolbar - {88c7f2aa-f93f-432c-8f0e-b7d85967a527} - C:\Program Files\BitTorrentBar\tbBit1.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.1.807.1746\swg.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
O3 - Toolbar: BitTorrentBar Toolbar - {88c7f2aa-f93f-432c-8f0e-b7d85967a527} - C:\Program Files\BitTorrentBar\tbBit1.dll
O4 - HKLM\..\Run: [btbb_McciTrayApp] "C:\Program Files\BT Broadband Desktop Help\btbb\BTHelpNotifier.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [Malwarebytes Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [MSC] "c:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [Power2GoExpress] "C:\Program Files\CyberLink\Power2Go\Power2GoExpress.exe" (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: BTTray.lnk = ?
O8 - Extra context menu item: Send To &Bluetooth - C:\Program Files\Belkin\Bluetooth Software\btsendto_ie_ctx.htm
O9 - Extra button: Parental... - {200DB664-75B5-47c0-8B45-A44ACCF73C00} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra button: (no name) - {200DB664-75B5-47c0-8B45-A44ACCF73F01} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra 'Tools' menuitem: Parental... - {200DB664-75B5-47c0-8B45-A44ACCF73F01} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra button: (no name) - {200DB664-75B5-47c0-8B45-A44ACCF73F02} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra 'Tools' menuitem: &Suspend Webpage Filter - {200DB664-75B5-47c0-8B45-A44ACCF73F02} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra button: (no name) - {200DB664-75B5-47c0-8B45-A44ACCF73F03} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra 'Tools' menuitem: &Deny this website - {200DB664-75B5-47c0-8B45-A44ACCF73F03} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra button: (no name) - {200DB664-75B5-47c0-8B45-A44ACCF73F04} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra 'Tools' menuitem: &Allow this website - {200DB664-75B5-47c0-8B45-A44ACCF73F04} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\Belkin\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-4017 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\Belkin\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\WINDOWS\System32\shdocvw.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.iqon.ie
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microso ... 4441636359
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} (get_atlcom Class) - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O17 - HKLM\System\CS2\Services\Tcpip\..\{34CF79FD-A437-4BB9-8693-59631221C682}: NameServer = 212.74.114.208 212.139.132.36
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation - C:\Program Files\Belkin\Bluetooth Software\bin\btwdins.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: McciCMService - Alcatel-Lucent - C:\Program Files\Common Files\Motive\McciCMService.exe
O23 - Service: Sony Ericsson OMSI download service (OMSI download service) - Unknown owner - C:\Program Files\Sony Ericsson\Sony Ericsson PC Suite\SupServ.exe
O23 - Service: Rapport Management Service (RapportMgmtService) - Trusteer Ltd. - C:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe
O23 - Service: SmartLinkService (SLService) - - C:\WINDOWS\SYSTEM32\slserv.exe
O23 - Service: TuneUp Drive Defrag Service (TuneUp.Defrag) - TuneUp Software - C:\Program Files\TuneUp Utilities 2010\TuneUpDefragService.exe
O23 - Service: TuneUp Utilities Service (TuneUp.UtilitiesSvc) - TuneUp Software - C:\Program Files\TuneUp Utilities 2010\TuneUpUtilitiesService32.exe

--
End of file - 10886 bytes



thank you

(sorry about the first posting)
Ashdc
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Posts: 7
Joined: January 24th, 2011, 11:46 am
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Re: my hijack this log. please help

Unread postby askey127 » January 26th, 2011, 8:01 am

Hi Ashdc,
-----------------------------------------------
Please Note Our Policy on the Use of P2P (Person to Person / Peer to Peer) file sharing programs
It is posted here: http://malwareremoval.com/forum/viewtopic.php?p=491394#p491394
As a condition of receiving our help, I have included the P2P program BitTorrent in the removal instructions below, so we are not wasting our time.
If you have used this, you can be fairly confident this is a principal reason your computer is infected

It's really important, if you value your PC at all, to stay away from P2P file sharing programs, like utorrent, Bittorrent, Azureus, Frostwire, Limewire, Vuze, Shareaza, Bitlord.
(Limewire has just been shut down by the courts).
Criminals have "planted" thousands upon thousands of infections in the "free" shared files. Some of the recent infections can turn your machine into a doorstop.
-----------------------------------------------------------
Remove Programs Using Control Panel
From Start, Settings, Control Panel or Start, Control Panel, click Add/Remove Programs.
Highlight any of these Entries, as follows, one by one, if they exist, and choose Remove :

BitTorrent
BitTorrentBar
BitTorrent Toolbar
Spybot Search & Destroy

Take extra care in answering questions posed by any Uninstaller.
If the Spybot Uninstaller asks whether you want to remove all files and settings, answer YES. If it reports that it cannot remove all files, that's OK.
After we are finished cleaning your machine, you can re-install Spybot if you wish.
-----------------------------------------------------------
REBOOT (RESTART) Your Machine
-----------------------------------------------------------
Retrieve the List of Installed programs Using HJT
Open HijackThis, click Open The Misc Tools Section. Then scroll down the list if you need to, click Open Uninstall Manager and Save List...
The List of installed programs will automatically be saved as uninstall_list.txt in your HiJackThis folder.
In addition, the list opens in Notepad so you can also save as another name in another location if you wish.
Please paste the contents into your next reply.

Please tell me what undesirable behavior you are seeing from your computer.
askey127
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askey127
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Re: my hijack this log. please help

Unread postby Ashdc » January 26th, 2011, 8:08 am

hey askey, look i just had a stupid call from some asians who told me my computer was infected, i normally dont take what they say seriously, but fior some reason i did. i sent you this hjt log and i also then emailed an admin to politel;y request that you take me off your list, you know? that help was no longer necessary. ( i think ) you may know better.

im curious though as to why to remove spybot as this was recommended. do you know information that would render that suggestion useless?

anyway i use p2p to download music that people uplooad of their record collections from 20 years ago, mainly stuff you cant get hold of again im just an old raver and it wasnt commerciAL music.
Ashdc
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Posts: 7
Joined: January 24th, 2011, 11:46 am

Re: my hijack this log. please help

Unread postby Ashdc » January 26th, 2011, 8:11 am

to be honest theres not really any poor behaviour, its slow but its old and its got a lot of music on it, i have digitised alot of my old music. tell you what, just answer one question for me please? infected? yes or no? tjhank you for your time and im sorry if you feel uits been wasted.
Ashdc
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Posts: 7
Joined: January 24th, 2011, 11:46 am

Re: my hijack this log. please help

Unread postby askey127 » January 26th, 2011, 12:48 pm

Ashdc,
I don't know yet whether it's infected or not.

Spybot is indeed OK, but if Teatimer is enabled it can prevent the removal of infected files.
It's easier to remove Spybot than explain and implement the multi-step process to disable the Teatimer portion in the various versions. Once the machine is clean, having it on there is fine.

If you use P2P programs, your computer will always be infected.
Better make sure you are able to easily Reformat the drive and re-install windows.

If someone volunteered to you about your machine being infected, that usually means they want you to pay so they can provide you with a more serious infection. And of course if you ever use the machine to buy anything online, you can assume your finance info will be stolen.

Good luck, but remember you make your own luck to a large extent.
I will see to it that your post is archived.
askey127
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Re: my hijack this log. please help

Unread postby Ashdc » January 26th, 2011, 3:37 pm

hello again askey, thank you for a very concise answer my friend, im 'aware' :? i reckon, of what im doing. as i say youd probably disagree but i suspect you may be far better educated. as far as reformatting goes im a fair cop at that ive just helped my mum get rid of the dreaded vista on three machines and set her up with winxp. shes alot happier she archives on a separate drive. Then ive helped some friends avoid a £65 charge at a shop, for drivers. :roll: im adequate. thanks again for your help see ya!! :king:
Ashdc
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Posts: 7
Joined: January 24th, 2011, 11:46 am

Re: my hijack this log. please help

Unread postby Ashdc » January 26th, 2011, 3:38 pm

p.s. i dont usually fall the dodgy fone calls, dont know what happened really, momentary lapse of judgement, but ill stay awake in future, good call
Ashdc
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Joined: January 24th, 2011, 11:46 am

Re: my hijack this log. please help

Unread postby askey127 » January 29th, 2011, 7:57 am

this topic is now closed.

We are pleased we could help you resolve your computer's malware issues.

If you would like to make a comment or leave a compliment regarding the help you have received, please see Feedback for Our Helpers - Say "Thanks" Here.
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