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Problem involving Spyware virus

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Re: Problem involving Spyware virus

Unread postby chandrv » January 26th, 2011, 12:14 am

Record Number: 48625
Source Name: W32Time
Time Written: 20101212084054.000000-360
Event Type: warning
User:

Computer Name: CHANDRA
Event Code: 36
Message: The time service has not been able to synchronize the system time
for 49152 seconds because none of the time providers has been able to
provide a usable time stamp. The system clock is unsynchronized.

Record Number: 48566
Source Name: W32Time
Time Written: 20101210083444.000000-360
Event Type: warning
User:

Computer Name: CHANDRA
Event Code: 1003
Message: Your computer was not able to renew its address from the network (from the
DHCP Server) for the Network Card with network address 00130288440F. The following
error occurred:
The operation was canceled by the user.
.
Your computer will continue to try and obtain an address on its own from
the network address (DHCP) server.

Record Number: 48473
Source Name: Dhcp
Time Written: 20101208185213.000000-360
Event Type: warning
User:
chandrv
Active Member
 
Posts: 13
Joined: January 22nd, 2011, 11:30 am
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Re: Problem involving Spyware virus

Unread postby xixo_12 » January 26th, 2011, 8:47 am

Hi,
Let's proceed

First,
ComboFix
Download ComboFix from one of these locations (DO NOT download ComboFix from anywhere else but one of the provided links)
Save as Combo-Fix.exe <<Please have a look on file name. You have to change.
Link 1
Link 2

**IMPORTANT !!! Save Combo-Fix.exe to your Desktop**

  • Disable your AntiVirus/AntiSpyware/Firewall applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools
    A guide to do this can be found here
  • Double click on Combo-Fix.exe & follow the prompts
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console
Image
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:
Image

  • Click on Yes, to continue scanning for malware.
  • When finished, it shall produce a log for you. Please include the contents of C:\ComboFix.txt in your next reply
A word of warning: Neither I nor sUBs are responsible for any damage you may cause to your machine by running ComboFix on your own. This tool is not a toy and not for everyday use.
ComboFix SHOULD NOT be used unless requested by a forum helper


What you need to post
Checklist.
  • Content of ComboFix.txt
User avatar
xixo_12
MRU Master Emeritus
 
Posts: 2340
Joined: October 14th, 2008, 11:40 am
Location: Malaysia

Re: Problem involving Spyware virus

Unread postby NonSuch » February 1st, 2011, 3:02 am

Due to a lack of response, this topic is now closed.

If you still require help, please open a new thread in the Infected? Virus, malware, adware, ransomware, oh my! forum, include a fresh FRST log, and wait for a new helper.
User avatar
NonSuch
Administrator
Administrator
 
Posts: 27302
Joined: February 23rd, 2005, 7:08 am
Location: California

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