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rndom srch engine results redirect & IE usually doesn't work

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Re: rndom srch engine results redirect & IE usually doesn't

Unread postby Cypher » January 31st, 2011, 3:30 pm

Hi.
Avast still says that my rootkit is infected.

Run a full scan with Avast then let me know if it's detecting anything now please.
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Re: rndom srch engine results redirect & IE usually doesn't

Unread postby C-Royd » January 31st, 2011, 5:53 pm

No Threat Found!
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Re: rndom srch engine results redirect & IE usually doesn't

Unread postby Cypher » February 1st, 2011, 5:52 am

Hi C-Royd.
No Threat Found!

Excellent.
We need to do a couple of updates then get another scan.

Java SE Runtime Environment (JRE).

Please download from HERE
  • Find Java SE Runtime Environment (JRE) 6 Update 23.
  • Click the Download JRE button to the right.
  • Choose the correct Platform and Multi-language. Next, check the box that says I agree to the Java SE Runtime Environment 6 License Agreement.
  • Click the Continue button.
  • Click on the filename under Windows Offline Installation and save it to your desktop.
  • Close all active windows.
  • Install the program.

Next.

Update Adobe Reader

  • You should Download and Install the newest version of Adobe Reader for reading pdf files.
  • Older versions may have vulnerabilities that malware can use to infect your system.
  • Go Here to download and install Adobe Reader X.
    Note: Uncheck Free McAfee® Security Scan Plus (optional)

Next.

Please download ATF Cleaner to your desktop.

  • Right-click ATF-Cleaner.exe And select " Run as administrator " to run the program.
  • Under Main choose: Select All
  • Click the Empty Selected button.
If you use Firefox browser
  • Click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
  • NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browser
  • Click Opera at the top and choose: Select All
  • Click the Empty Selected button.
  • NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.
For Technical Support, double-click the e-mail address located at the bottom of each menu.

Next.

Disable Avast
  • Right click on the avast! icon in system tray (looks like this: Image) and choose (Stop On-Access Protection)
  • Note: Don't forget to re-enable it after the below scan.

Next.

ESET online scannner

Note: You can use either Internet Explorer or Mozilla FireFox for this scan.

Note: If you are using Windows Vista, open your browser by right-clicking on its icon and select 'Run as administrator' to perform this scan.

  • Hold down Control then click on the following link to open a new window to ESET online scannner
  • Then click on: Image
    Note: If using Mozilla Firefox you will need to download esetsmartinstaller_enu.exe when prompted then double click on it to install.
    All of the below instructions are compatible with either Internet Explorer or Mozilla FireFox.
  • Select the option YES, I accept the Terms of Use then click on: Image
  • When prompted allow the Add-On/Active X to install.
  • Make sure that the option Remove found threats is NOT checked, and the option Scan archives is checked.
  • Now click on Advanced Settings and select the following:
    • Scan for potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth Technology
  • Now click on: Image
  • The virus signature database... will begin to download. Be patient this make take some time depending on the speed of your Internet Connection.
  • When completed the Online Scan will begin automatically.
  • Do not touch either the Mouse or keyboard during the scan otherwise it may stall.
  • When completed select Uninstall application on close if you so wish, make sure you copy the logfile first!
  • Now click on: Image
  • Use notepad to open the logfile located at C:\Program Files\ESET\EsetOnlineScanner\log.txt.
  • Copy and paste that log as a reply to this topic.


Logs/Information to Post in your Next Reply

  • ESET log.
  • Please give me an update on your computers performance.
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Re: rndom srch engine results redirect & IE usually doesn't

Unread postby Cypher » February 4th, 2011, 6:34 am

Due to a lack of response, this topic is now closed.

If you still require help, please open a new thread in the Infected? Virus, malware, adware, ransomware, oh my! forum, include a fresh FRST log, and wait for a new helper.
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