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Help please as I suspect this laptop is infected

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Help please as I suspect this laptop is infected

Unread postby john_m_nash » January 19th, 2011, 4:45 pm

Hi

My friend has given me her laptop to "look at" complaining that it is full of viruses and not working properly and sometimes the keyboard does not work !!

I have uninstalled limewire and used Malwarebytes animalware to scan and clean infections as well as uninstalled a number of shopping related programs and toolbars.

I have also run ccleaner, updated and ran microsoft security essentials which removed some more threats and run eset online scanner, and installed all of the windows updates, and run secunia software inspector to check for any vulnerable programs.

The pc still doesn't appear to be working properly and I was getting internet explorer errors when google was the home page and it kept not responding and recovering. I have changed this to access the internet.

The hijack this log is here

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 20:28:03, on 19/01/2011
Platform: Windows 7 (WinNT 6.00.3504)
MSIE: Internet Explorer v8.00 (8.00.7600.16700)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\CONEXANT\cAudioFilterAgent\cAudioFilterAgent.exe
C:\Program Files\Launch Manager\LManager.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Microsoft Security Essentials\msseces.exe
C:\Program Files\Netintelligence Home\LiteClientAM.exe
C:\Program Files\Acer\Acer ePower Management\ePowerTray.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files\Netintelligence Home\AMMon.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\system32\igfxext.exe
C:\Windows\system32\igfxsrvc.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\Windows Live\Toolbar\wltuser.exe
C:\Windows\system32\Macromed\Flash\FlashUtil10l_ActiveX.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Users\nikki\Desktop\HijackThis.exe
C:\Windows\system32\SearchFilterHost.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.bbc.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.nextgenerationlearning.org.uk/ourhomeaccess
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId= ... homeaccess
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: txthlpBHO Class - {060235DC-6D84-47BD-95D7-A4EF5099A59D} - C:\PROGRA~1\TEXTHE~1\READAN~1\TE4470~1.DLL
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: ba3HelperObj Class - {A17B153F-2267-4161-A165-73DCD6C31BEF} - C:\PROGRA~1\TEXTHE~1\READAN~1\ba3bho.dll
O2 - BHO: AIM Toolbar Loader - {b0cda128-b425-4eef-a174-61a11ac5dbf8} - C:\Program Files\AIM Toolbar\aimtb.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
O3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
O3 - Toolbar: AIM Toolbar - {61539ecd-cc67-4437-a03c-9aaccbd14326} - C:\Program Files\AIM Toolbar\aimtb.dll
O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
O4 - HKLM\..\Run: [cAudioFilterAgent] C:\Program Files\Conexant\cAudioFilterAgent\cAudioFilterAgent.exe
O4 - HKLM\..\Run: [LManager] C:\Program Files\Launch Manager\LManager.exe
O4 - HKLM\..\Run: [SynTPEnh] %ProgramFiles%\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [MSSE] "c:\Program Files\Microsoft Security Essentials\msseces.exe" -hide -runkey
O4 - HKLM\..\Run: [NIHomeAM] "C:\Program Files\Netintelligence Home\LiteClientAM.exe"
O4 - HKLM\..\Run: [Acer ePower Management] C:\Program Files\Acer\Acer ePower Management\ePowerTray.exe
O4 - HKLM\..\Run: [SwitchBoard] C:\Program Files\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [Malwarebytes Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [PLD_FrameworkRun] c:\windows\system32\oem\_NowIntoDT.vbs
O4 - HKLM\..\RunOnce: [PLD_FrameworkRunOnce] c:\Windows\System32\oem\_waitAndLaunch_PLD_Framework_NoWait.vbs
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MIF5BA~1\Office12\REFIEBAR.DLL
O16 - DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - http://download.eset.com/special/eos/OnlineScanner.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O20 - Winlogon Notify: GoToAssist - C:\Program Files\Citrix\GoToAssist\570\G2AWinLogon.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Acer ePower Service (ePowerSvc) - Acer Incorporated - C:\Program Files\Acer\Acer ePower Management\ePowerSvc.exe
O23 - Service: GoToAssist - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files\Citrix\GoToAssist\570\g2aservice.exe
O23 - Service: GRegService (Greg_Service) - Acer Incorporated - C:\Program Files\Acer\Registration\GregHSRW.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: IviRegMgr - InterVideo - C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
O23 - Service: Netintelligence Home Edition Client (NILiteClient) - Netintelligence Ltd - C:\Program Files\Netintelligence Home\LiteClient.exe
O23 - Service: NTI Backup Now 5 Backup Service (NTIBackupSvc) - NewTech InfoSystems, Inc. - C:\Program Files\NewTech Infosystems\NTI Backup Now 5\BackupSvc.exe
O23 - Service: NTI Backup Now 5 Scheduler Service (NTISchedulerSvc) - NewTech Infosystems, Inc. - C:\Program Files\NewTech Infosystems\NTI Backup Now 5\SchedulerSvc.exe
O23 - Service: Protexis Licensing V2 (PSI_SVC_2) - Protexis Inc. - C:\Program Files\Common Files\Protexis\License Service\PsiService_2.exe
O23 - Service: Service Monitor (ServiceMonitor) - Unknown owner - C:\Windows\system32\srvmon.exe
O23 - Service: SwitchBoard - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
O23 - Service: Updater Service - Acer - C:\Program Files\Acer\Acer Updater\UpdaterService.exe

--
End of file - 8236 bytes


and the uninstall log is here

2007 Microsoft Office Suite Service Pack 2 (SP2)
2007 Microsoft Office Suite Service Pack 2 (SP2)
2007 Microsoft Office Suite Service Pack 2 (SP2)
2007 Microsoft Office Suite Service Pack 2 (SP2)
2007 Microsoft Office Suite Service Pack 2 (SP2)
2007 Microsoft Office Suite Service Pack 2 (SP2)
2007 Microsoft Office Suite Service Pack 2 (SP2)
2007 Microsoft Office Suite Service Pack 2 (SP2)
2007 Microsoft Office Suite Service Pack 2 (SP2)
2007 Microsoft Office Suite Service Pack 2 (SP2)
Acer ePower Management
Acer eRecovery Management
Acer Registration
Acer Updater
Adobe AIR
Adobe AIR
Adobe Community Help
Adobe Community Help
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Flash Professional CS5
Adobe Media Player
Adobe Media Player
Adobe Reader 9.4.1
Adobe Shockwave Player 11.5
AIM 7
AIM Toolbar
Akamai NetSession Interface
Apple Application Support
Apple Mobile Device Support
Apple Software Update
Atheros Communications Inc.(R) AR81Family Gigabit/Fast Ethernet Driver
BECTA Home Access Activation Tool
Bonjour
CCleaner
Choice Guard
Conexant HD Audio
Download Updater (AOL LLC)
Google Earth
Google Talk Plugin
Google Update Helper
GoToAssist Corporate
Hotfix for Microsoft Visual Basic 2008 Express Edition with SP1 - ENU (KB945282)
Hotfix for Microsoft Visual Basic 2008 Express Edition with SP1 - ENU (KB946040)
Hotfix for Microsoft Visual Basic 2008 Express Edition with SP1 - ENU (KB946308)
Hotfix for Microsoft Visual Basic 2008 Express Edition with SP1 - ENU (KB946344)
Hotfix for Microsoft Visual Basic 2008 Express Edition with SP1 - ENU (KB947540)
Hotfix for Microsoft Visual Basic 2008 Express Edition with SP1 - ENU (KB947789)
Hotfix for Microsoft Visual Basic 2008 Express Edition with SP1 - ENU (KB948127)
Hotfix for Microsoft Visual Basic 2008 Express Edition with SP1 - ENU (KB951708)
Hotfix for Microsoft Visual C# 2008 Express Edition with SP1 - ENU (KB945282)
Hotfix for Microsoft Visual C# 2008 Express Edition with SP1 - ENU (KB946040)
Hotfix for Microsoft Visual C# 2008 Express Edition with SP1 - ENU (KB946308)
Hotfix for Microsoft Visual C# 2008 Express Edition with SP1 - ENU (KB947540)
Hotfix for Microsoft Visual C# 2008 Express Edition with SP1 - ENU (KB947789)
Intel(R) Graphics Media Accelerator Driver
Intel(R) TV Wizard
Intel® Matrix Storage Manager
InterVideo WinDVD 8
InterVideo WinDVD 8
iTunes
Java(TM) 6 Update 23
Junk Mail filter update
Launch Manager
Malwarebytes' Anti-Malware
MatchWare MindView 3.0 Home Access
MediaWidget 6.0
Microsoft Antimalware
Microsoft Expression Blend 3
Microsoft Expression Blend 3
Microsoft Expression Blend 3 SDK
Microsoft Expression Design 3
Microsoft Expression Design 3
Microsoft Expression Encoder 3
Microsoft Expression Encoder 3
Microsoft Expression Studio 3
Microsoft Expression Studio 3
Microsoft Expression Web 3
Microsoft Expression Web 3
Microsoft Expression Web 3 SP1
Microsoft Office Excel MUI (English) 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Standard 2007
Microsoft Office Standard 2007
Microsoft Office Word MUI (English) 2007
Microsoft Search Enhancement Pack
Microsoft Security Essentials
Microsoft Security Essentials
Microsoft Silverlight
Microsoft Silverlight 3 SDK
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft SQL Server 2008
Microsoft SQL Server 2008
Microsoft SQL Server 2008 Browser
Microsoft SQL Server 2008 Common Files
Microsoft SQL Server 2008 Common Files
Microsoft SQL Server 2008 Database Engine Services
Microsoft SQL Server 2008 Database Engine Services
Microsoft SQL Server 2008 Database Engine Shared
Microsoft SQL Server 2008 Database Engine Shared
Microsoft SQL Server 2008 Management Objects
Microsoft SQL Server 2008 Native Client
Microsoft SQL Server 2008 RsFx Driver
Microsoft SQL Server 2008 Setup Support Files
Microsoft SQL Server Compact 3.5 SP1 Design Tools English
Microsoft SQL Server Compact 3.5 SP1 English
Microsoft SQL Server VSS Writer
Microsoft Sync Framework Runtime Native v1.0 (x86)
Microsoft Sync Framework Services Native v1.0 (x86)
Microsoft Visual Basic 2008 Express Edition with SP1 - ENU
Microsoft Visual Basic 2008 Express Edition with SP1 - ENU
Microsoft Visual C# 2008 Express Edition with SP1 - ENU
Microsoft Visual C# 2008 Express Edition with SP1 - ENU
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729
Microsoft Windows SDK for Visual Studio 2008 SP1 Express Tools for .NET Framework - enu
Microsoft Windows SDK for Visual Studio 2008 SP1 Express Tools for Win32
Microsoft XNA Game Studio 3.0 (Redists)
Microsoft_VC80_ATL_x86
Microsoft_VC80_CRT_x86
Microsoft_VC80_MFC_x86
Microsoft_VC80_MFCLOC_x86
Microsoft_VC90_ATL_x86
Microsoft_VC90_CRT_x86
Microsoft_VC90_MFC_x86
Mozilla Firefox (3.6.13)
MSVCRT
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
Music Oasis
Netintelligence Home Edition
NTI Backup Now 5
NTI Media Maker 8
OGA Notifier 2.0.0048.0
Paint.NET v3.5.1
PDF Settings CS5
Pivot Stickfigure Animator
Plants vs. Zombies(TM)
QuickFreedom 1.1.0
QuickTime
Read And Write Home Access
Realtek USB 2.0 Card Reader
Safari
Security Update for 2007 Microsoft Office System (KB2288621)
Security Update for 2007 Microsoft Office System (KB2288931)
Security Update for 2007 Microsoft Office System (KB2289158)
Security Update for 2007 Microsoft Office System (KB2344875)
Security Update for 2007 Microsoft Office System (KB2345043)
Security Update for 2007 Microsoft Office System (KB969559)
Security Update for 2007 Microsoft Office System (KB976321)
Security Update for Microsoft Office Excel 2007 (KB2345035)
Security Update for Microsoft Office InfoPath 2007 (KB979441)
Security Update for Microsoft Office PowerPoint 2007 (KB982158)
Security Update for Microsoft Office PowerPoint Viewer (KB2413381)
Security Update for Microsoft Office system 2007 (972581)
Security Update for Microsoft Office system 2007 (KB974234)
Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
Security Update for Microsoft Office Word 2007 (KB2344993)
Service Pack 1 for SQL Server 2008 (KB968369)
SpongeBob SquarePants - Battle for Bikini Bottom
SpongeBob SquarePants - The Movie
Sql Server Customer Experience Improvement Program
SQL Server System CLR Types
Synaptics Pointing Device Driver
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office Outlook 2007 (KB2412171)
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Update for Outlook 2007 Junk Email Filter (KB2483110)
VLC media player 1.0.1
Windows Live Call
Windows Live Communications Platform
Windows Live Essentials
Windows Live Essentials
Windows Live Family Safety
Windows Live Mail
Windows Live Messenger
Windows Live OneCare safety scanner
Windows Live Photo Gallery
Windows Live Sign-in Assistant
Windows Live Sync
Windows Live Toolbar
Windows Live Upload Tool
Windows Live Writer
Windows Movie Maker 2.6
WPF Toolkit June 2009 (Version 3.5.40619.1)
Xvid 1.2.1 final uninstall



Your advice would be most appreciated.

Thank you
john_m_nash
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Posts: 67
Joined: May 14th, 2007, 10:27 am
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Re: Help please as I suspect this laptop is infected

Unread postby askey127 » January 19th, 2011, 7:41 pm

john_m_nash,
Doesn't look bad on the surface, now that you got rid of some of the potential problems.
Let's look a little deeper.
--------------------------------------------
TDSSKiller - Rootkit Removal Tool
Please download the TDSSKiller.exe by Kaspersky... save it to your Desktop. <-Important!!!
  1. Double-click on TDSSKiller.exe to run the tool for known TDSS variants.
    Vista - W7 users: Right-click and select "Run As Administrator".
    If TDSSKiller does not run... rename it. Right-click on TDSSKiller.exe, select Rename and give it a random name with the .com file extension (i.e. ektfhtw.com).
    If you don't see file extensions, please see: How to change the file extension.
  2. Click the Start Scan button. Do not use the computer during the scan!
  3. If the scan completes with nothing found, click Close to exit.
  4. If malicious objects are found, they will show in the "Scan results - Select action for found objects" and offer 3 options.
    • Ensure Cure (default) is selected... then click Continue > Reboot now to finish the cleaning process.
    • If Cure is not offered as an option, choose Skip.
  5. A log file named TDSSKiller_version_dd.mm.yyyy_hh.mm.ss_log.txt will be created and saved to the root directory. (usually Local Disk C:).
  6. Copy and paste the contents of that file in your next reply.
If, for some reason,you can't locate the text file to paste into your reply, just tell me, but DO NOT run the program a second time.
---------------------------------------------
Run a Scan with OTL
  1. Please download OTL.exe by OldTimer and save it to your desktop.
  2. Right click on OTL.exe and select Run As Administrator to run it. If Windows UAC prompts you, please allow it.
  3. Click on the Run Scan button at the top left hand corner.
  4. OTL will start running. When done, 2 Notepad files will open; OTL.txt and Extras.txt.
    They will be saved on your desktop.
    Please post the contents of these files.
    You may use separate replies if you wish.

askey127
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askey127
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Posts: 13903
Joined: April 17th, 2005, 3:25 pm
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Re: Help please as I suspect this laptop is infected

Unread postby john_m_nash » January 20th, 2011, 2:01 am

Thank you for your help

I ran the TDSSKiller and it found no infection.

Here is the OTL text file

OTL logfile created on: 20/01/2011 05:54:49 - Run 1
OTL by OldTimer - Version 3.2.20.2 Folder = C:\Users\nikki\Desktop
An unknown product (Version = 6.1.7600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.7600.16385)
Locale: 00000809 | Country: United Kingdom | Language: ENG | Date Format: dd/MM/yyyy

953.00 Mb Total Physical Memory | 207.00 Mb Available Physical Memory | 22.00% Memory free
2.00 Gb Paging File | 1.00 Gb Available in Paging File | 52.00% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files
Drive C: | 133.95 Gb Total Space | 92.15 Gb Free Space | 68.79% Space Free | Partition Type: NTFS

Computer Name: NIKKI-PC | User Name: nikki | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user
Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - [2011/01/20 05:54:22 | 000,602,112 | ---- | M] (OldTimer Tools) -- C:\Users\nikki\Desktop\OTL.exe
PRC - [2010/10/16 00:40:40 | 000,037,664 | ---- | M] (Apple Inc.) -- C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
PRC - [2010/09/15 03:34:02 | 001,094,224 | ---- | M] (Microsoft Corporation) -- C:\Program Files\Microsoft Security Essentials\msseces.exe
PRC - [2010/08/10 15:42:20 | 002,378,608 | ---- | M] (Netintelligence Ltd) -- C:\Program Files\Netintelligence Home\LiteClient.exe
PRC - [2010/03/25 20:40:44 | 000,017,904 | ---- | M] (Microsoft Corporation) -- c:\Program Files\Microsoft Security Essentials\MsMpEng.exe
PRC - [2010/03/25 20:40:42 | 000,203,312 | ---- | M] (Microsoft Corporation) -- c:\Program Files\Microsoft Security Essentials\MpCmdRun.exe
PRC - [2009/10/31 05:45:39 | 002,614,272 | ---- | M] (Microsoft Corporation) -- C:\Windows\explorer.exe
PRC - [2009/10/28 00:19:04 | 001,196,544 | ---- | M] (Netintelligence Ltd) -- C:\Program Files\Netintelligence Home\LiteClientAM.exe
PRC - [2009/09/30 22:47:36 | 000,703,008 | ---- | M] (Acer Incorporated) -- C:\Program Files\Acer\Acer ePower Management\ePowerTray.exe
PRC - [2009/09/30 22:47:14 | 000,727,584 | ---- | M] (Acer Incorporated) -- C:\Program Files\Acer\Acer ePower Management\ePowerSvc.exe
PRC - [2009/09/30 22:46:28 | 000,469,536 | ---- | M] (Acer Incorporated) -- C:\Program Files\Acer\Acer ePower Management\ePowerEvent.exe
PRC - [2009/09/24 12:14:56 | 000,825,864 | ---- | M] (Dritek System Inc.) -- C:\Program Files\Launch Manager\LManager.EXE
PRC - [2009/09/02 18:18:22 | 000,166,400 | ---- | M] (Intel Corporation) -- C:\Windows\System32\igfxext.exe
PRC - [2009/08/28 09:38:58 | 001,150,496 | ---- | M] (Acer Incorporated) -- C:\Program Files\Acer\Registration\GregHSRW.exe
PRC - [2009/08/25 11:45:24 | 000,712,704 | ---- | M] () -- C:\Windows\System32\srvmon.exe
PRC - [2009/07/20 06:29:00 | 000,484,920 | ---- | M] (Conexant Systems, Inc.) -- C:\Program Files\CONEXANT\cAudioFilterAgent\cAudioFilterAgent.exe
PRC - [2009/07/14 01:14:42 | 000,049,152 | ---- | M] (Microsoft Corporation) -- C:\Windows\System32\taskhost.exe
PRC - [2009/07/14 01:14:29 | 003,179,520 | ---- | M] (Microsoft Corporation) -- C:\Windows\System32\sppsvc.exe
PRC - [2009/07/04 02:47:12 | 000,240,160 | ---- | M] (Acer) -- C:\Program Files\Acer\Acer Updater\UpdaterService.exe
PRC - [2009/06/18 01:31:58 | 000,144,640 | ---- | M] (NewTech Infosystems, Inc.) -- C:\Program Files\NewTech Infosystems\NTI Backup Now 5\SchedulerSvc.exe
PRC - [2009/06/05 03:03:32 | 000,186,904 | ---- | M] (Intel Corporation) -- C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
PRC - [2009/06/05 03:03:06 | 000,354,840 | ---- | M] (Intel Corporation) -- C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTmon.exe
PRC - [2009/05/19 19:36:18 | 000,240,512 | ---- | M] (Microsoft Corporation) -- C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
PRC - [2008/12/09 01:01:52 | 000,224,600 | ---- | M] (Microsoft Corporation) -- C:\Program Files\Windows Live\Toolbar\wltuser.exe
PRC - [2008/12/04 06:20:46 | 000,657,408 | ---- | M] () -- C:\Program Files\Netintelligence Home\AMMon.exe
PRC - [2007/07/24 10:15:14 | 000,185,632 | ---- | M] (Protexis Inc.) -- C:\Program Files\Common Files\Protexis\License Service\PsiService_2.exe
PRC - [2007/01/04 18:48:50 | 000,112,152 | ---- | M] (InterVideo) -- C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe


========== Modules (SafeList) ==========

MOD - [2011/01/20 05:54:22 | 000,602,112 | ---- | M] (OldTimer Tools) -- C:\Users\nikki\Desktop\OTL.exe
MOD - [2010/08/21 05:21:32 | 001,680,896 | ---- | M] (Microsoft Corporation) -- C:\Windows\winsxs\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16661_none_420fe3fa2b8113bd\comctl32.dll
MOD - [2009/09/30 22:52:10 | 000,215,584 | ---- | M] (Acer Incorporated) -- C:\Program Files\Acer\Acer ePower Management\SysHook.dll
MOD - [2009/07/14 01:16:15 | 000,099,840 | ---- | M] (Microsoft Corporation) -- C:\Windows\System32\sspicli.dll
MOD - [2009/07/14 01:16:13 | 000,092,160 | ---- | M] (Microsoft Corporation) -- C:\Windows\System32\sechost.dll
MOD - [2009/07/14 01:16:13 | 000,050,688 | ---- | M] (Microsoft Corporation) -- C:\Windows\System32\samcli.dll
MOD - [2009/07/14 01:16:12 | 000,031,744 | ---- | M] (Microsoft Corporation) -- C:\Windows\System32\profapi.dll
MOD - [2009/07/14 01:16:03 | 000,022,016 | ---- | M] (Microsoft Corporation) -- C:\Windows\System32\netutils.dll
MOD - [2009/07/14 01:15:35 | 000,288,256 | ---- | M] (Microsoft Corporation) -- C:\Windows\System32\KernelBase.dll
MOD - [2009/07/14 01:15:13 | 000,067,072 | ---- | M] (Microsoft Corporation) -- C:\Windows\System32\dwmapi.dll
MOD - [2009/07/14 01:15:11 | 000,064,512 | ---- | M] (Microsoft Corporation) -- C:\Windows\System32\devobj.dll
MOD - [2009/07/14 01:15:07 | 000,036,864 | ---- | M] (Microsoft Corporation) -- C:\Windows\System32\cryptbase.dll
MOD - [2009/07/14 01:15:02 | 000,145,920 | ---- | M] (Microsoft Corporation) -- C:\Windows\System32\cfgmgr32.dll


========== Win32 Services (SafeList) ==========

SRV - [2011/01/12 20:53:30 | 003,129,432 | ---- | M] () [Auto | Running] -- c:\Program Files\Common Files\Akamai\netsession_win_dbc0250.dll -- (Akamai)
SRV - [2010/10/16 00:40:40 | 000,037,664 | ---- | M] (Apple Inc.) [Auto | Running] -- C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe -- (Apple Mobile Device)
SRV - [2010/09/19 08:44:44 | 001,343,400 | ---- | M] (Microsoft Corporation) [Unknown | Stopped] -- C:\Windows\System32\Wat\WatAdminSvc.exe -- (WatAdminSvc)
SRV - [2010/09/17 15:48:53 | 000,016,680 | ---- | M] (Citrix Online, a division of Citrix Systems, Inc.) [On_Demand | Stopped] -- C:\Program Files\Citrix\GoToAssist\570\g2aservice.exe -- (GoToAssist)
SRV - [2010/08/10 15:42:20 | 002,378,608 | ---- | M] (Netintelligence Ltd) [Auto | Running] -- C:\Program Files\Netintelligence Home\LiteClient.exe -- (NILiteClient)
SRV - [2010/03/25 20:40:44 | 000,017,904 | ---- | M] (Microsoft Corporation) [Auto | Running] -- c:\Program Files\Microsoft Security Essentials\MsMpEng.exe -- (MsMpSvc)
SRV - [2010/02/19 13:37:14 | 000,517,096 | ---- | M] (Adobe Systems Incorporated) [On_Demand | Stopped] -- C:\Program Files\Common Files\Adobe\SwitchBoard\SwitchBoard.exe -- (SwitchBoard)
SRV - [2009/09/30 22:47:14 | 000,727,584 | ---- | M] (Acer Incorporated) [Auto | Running] -- C:\Program Files\Acer\Acer ePower Management\ePowerSvc.exe -- (ePowerSvc)
SRV - [2009/08/28 09:38:58 | 001,150,496 | ---- | M] (Acer Incorporated) [Auto | Running] -- C:\Program Files\Acer\Registration\GregHSRW.exe -- (Greg_Service)
SRV - [2009/08/25 11:45:24 | 000,712,704 | ---- | M] () [Auto | Running] -- C:\Windows\System32\srvmon.exe -- (ServiceMonitor)
SRV - [2009/07/14 01:16:21 | 000,185,856 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\System32\wwansvc.dll -- (WwanSvc)
SRV - [2009/07/14 01:16:17 | 000,151,552 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\System32\wbiosrvc.dll -- (WbioSrvc)
SRV - [2009/07/14 01:16:17 | 000,119,808 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Windows\System32\umpo.dll -- (Power)
SRV - [2009/07/14 01:16:16 | 000,037,376 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Windows\System32\themeservice.dll -- (Themes)
SRV - [2009/07/14 01:16:15 | 000,053,760 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\System32\sppuinotify.dll -- (sppuinotify)
SRV - [2009/07/14 01:16:15 | 000,016,384 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\System32\StorSvc.dll -- (StorSvc)
SRV - [2009/07/14 01:16:13 | 000,043,520 | ---- | M] (Microsoft Corporation) [Unknown | Running] -- C:\Windows\System32\RpcEpMap.dll -- (RpcEptMapper)
SRV - [2009/07/14 01:16:13 | 000,025,088 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\System32\sensrsvc.dll -- (SensrSvc)
SRV - [2009/07/14 01:16:12 | 001,004,544 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\System32\PeerDistSvc.dll -- (PeerDistSvc)
SRV - [2009/07/14 01:16:12 | 000,269,824 | ---- | M] (Microsoft Corporation) [On_Demand | Running] -- C:\Windows\System32\pnrpsvc.dll -- (PNRPsvc)
SRV - [2009/07/14 01:16:12 | 000,269,824 | ---- | M] (Microsoft Corporation) [On_Demand | Running] -- C:\Windows\System32\pnrpsvc.dll -- (p2pimsvc)
SRV - [2009/07/14 01:16:12 | 000,165,376 | ---- | M] (Microsoft Corporation) [On_Demand | Running] -- C:\Windows\System32\provsvc.dll -- (HomeGroupProvider)
SRV - [2009/07/14 01:16:12 | 000,020,480 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\System32\pnrpauto.dll -- (PNRPAutoReg)
SRV - [2009/07/14 01:15:41 | 000,680,960 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Program Files\Windows Defender\MpSvc.dll -- (WinDefend)
SRV - [2009/07/14 01:15:36 | 000,194,560 | ---- | M] (Microsoft Corporation) [On_Demand | Running] -- C:\Windows\System32\ListSvc.dll -- (HomeGroupListener)
SRV - [2009/07/14 01:15:21 | 000,797,696 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\System32\FntCache.dll -- (FontCache)
SRV - [2009/07/14 01:15:11 | 000,253,440 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Windows\System32\dhcpcore.dll -- (Dhcp)
SRV - [2009/07/14 01:15:10 | 000,218,624 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\System32\defragsvc.dll -- (defragsvc)
SRV - [2009/07/14 01:14:59 | 000,076,800 | ---- | M] (Microsoft Corporation) [Unknown | Stopped] -- C:\Windows\System32\bdesvc.dll -- (BDESVC)
SRV - [2009/07/14 01:14:58 | 000,088,064 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\System32\AxInstSv.dll -- (AxInstSV) ActiveX Installer (AxInstSV)
SRV - [2009/07/14 01:14:53 | 000,027,648 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\System32\appidsvc.dll -- (AppIDSvc)
SRV - [2009/07/14 01:14:29 | 003,179,520 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Windows\System32\sppsvc.exe -- (sppsvc)
SRV - [2009/07/04 02:47:12 | 000,240,160 | ---- | M] (Acer) [Auto | Running] -- C:\Program Files\Acer\Acer Updater\UpdaterService.exe -- (Updater Service)
SRV - [2009/06/18 01:31:58 | 000,144,640 | ---- | M] (NewTech Infosystems, Inc.) [Auto | Running] -- C:\Program Files\NewTech Infosystems\NTI Backup Now 5\SchedulerSvc.exe -- (NTISchedulerSvc)
SRV - [2009/06/18 01:31:46 | 000,050,432 | ---- | M] (NewTech InfoSystems, Inc.) [On_Demand | Stopped] -- C:\Program Files\NewTech Infosystems\NTI Backup Now 5\BackupSvc.exe -- (NTIBackupSvc)
SRV - [2009/06/05 03:03:06 | 000,354,840 | ---- | M] (Intel Corporation) [Auto | Running] -- C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTmon.exe -- (IAANTMON) Intel(R)
SRV - [2009/05/19 19:36:18 | 000,240,512 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe -- (SeaPort)
SRV - [2008/12/09 01:01:58 | 000,533,344 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Program Files\Windows Live\Family Safety\fsssvc.exe -- (fsssvc)
SRV - [2007/07/24 10:15:14 | 000,185,632 | ---- | M] (Protexis Inc.) [Auto | Running] -- C:\Program Files\Common Files\Protexis\License Service\PsiService_2.exe -- (PSI_SVC_2)
SRV - [2007/01/04 18:48:50 | 000,112,152 | ---- | M] (InterVideo) [Auto | Running] -- C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe -- (IviRegMgr)


========== Driver Services (SafeList) ==========

DRV - [2010/03/25 20:30:22 | 000,042,368 | ---- | M] (Microsoft Corporation) [File_System | On_Demand | Running] -- C:\Windows\System32\drivers\MpNWMon.sys -- (MpNWMon)
DRV - [2009/12/11 07:44:02 | 000,133,720 | ---- | M] (Microsoft Corporation) [Kernel | Boot | Running] -- C:\Windows\System32\Drivers\ksecpkg.sys -- (KSecPkg)
DRV - [2009/10/05 01:31:50 | 001,221,632 | ---- | M] (Atheros Communications, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\athr.sys -- (athr)
DRV - [2009/09/02 03:48:08 | 005,946,368 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\igdkmd32.sys -- (igfx)
DRV - [2009/08/14 14:54:54 | 000,223,792 | ---- | M] (Synaptics Incorporated) [Kernel | On_Demand | Running] -- C:\Windows\system32\DRIVERS\SynTP.sys -- (SynTP)
DRV - [2009/08/11 04:58:30 | 000,488,448 | ---- | M] (Conexant Systems Inc.) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\CHDRT32.sys -- (CnxtHdAudService)
DRV - [2009/07/27 07:06:44 | 000,051,712 | ---- | M] (Atheros Communications, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\L1C62x86.sys -- (L1C) NDIS Miniport Driver for Atheros AR8131/AR8132 PCI-E Ethernet Controller (NDIS 6.20)
DRV - [2009/07/14 01:26:21 | 000,015,952 | ---- | M] (CMD Technology, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\system32\DRIVERS\cmdide.sys -- (cmdide)
DRV - [2009/07/14 01:26:17 | 000,297,552 | ---- | M] (Adaptec, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\system32\DRIVERS\adpahci.sys -- (adpahci)
DRV - [2009/07/14 01:26:15 | 000,422,976 | ---- | M] (Adaptec, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\system32\DRIVERS\adp94xx.sys -- (adp94xx)
DRV - [2009/07/14 01:26:15 | 000,159,312 | ---- | M] (AMD Technologies Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\system32\DRIVERS\amdsbs.sys -- (amdsbs)
DRV - [2009/07/14 01:26:15 | 000,146,512 | ---- | M] (Adaptec, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\system32\DRIVERS\adpu320.sys -- (adpu320)
DRV - [2009/07/14 01:26:15 | 000,086,608 | ---- | M] (Adaptec, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\system32\DRIVERS\arcsas.sys -- (arcsas)
DRV - [2009/07/14 01:26:15 | 000,079,952 | ---- | M] (Advanced Micro Devices) [Kernel | On_Demand | Stopped] -- C:\Windows\system32\DRIVERS\amdsata.sys -- (amdsata)
DRV - [2009/07/14 01:26:15 | 000,076,368 | ---- | M] (Adaptec, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\system32\DRIVERS\arc.sys -- (arc)
DRV - [2009/07/14 01:26:15 | 000,023,616 | ---- | M] (Advanced Micro Devices) [Kernel | Boot | Running] -- C:\Windows\system32\DRIVERS\amdxata.sys -- (amdxata)
DRV - [2009/07/14 01:26:15 | 000,014,400 | ---- | M] (Acer Laboratories Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\system32\DRIVERS\aliide.sys -- (aliide)
DRV - [2009/07/14 01:20:44 | 000,142,416 | ---- | M] (NVIDIA Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\system32\DRIVERS\nvstor.sys -- (nvstor)
DRV - [2009/07/14 01:20:44 | 000,117,312 | ---- | M] (NVIDIA Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\system32\DRIVERS\nvraid.sys -- (nvraid)
DRV - [2009/07/14 01:20:44 | 000,044,624 | ---- | M] (IBM Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\system32\DRIVERS\nfrd960.sys -- (nfrd960)
DRV - [2009/07/14 01:20:37 | 000,089,168 | ---- | M] (LSI Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\system32\DRIVERS\lsi_sas.sys -- (LSI_SAS)
DRV - [2009/07/14 01:20:36 | 000,332,352 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\system32\DRIVERS\iaStorV.sys -- (iaStorV)
DRV - [2009/07/14 01:20:36 | 000,235,584 | ---- | M] (LSI Corporation, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\system32\DRIVERS\MegaSR.sys -- (MegaSR)
DRV - [2009/07/14 01:20:36 | 000,096,848 | ---- | M] (LSI Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\system32\DRIVERS\lsi_scsi.sys -- (LSI_SCSI)
DRV - [2009/07/14 01:20:36 | 000,095,824 | ---- | M] (LSI Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\system32\DRIVERS\lsi_fc.sys -- (LSI_FC)
DRV - [2009/07/14 01:20:36 | 000,054,864 | ---- | M] (LSI Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\system32\DRIVERS\lsi_sas2.sys -- (LSI_SAS2)
DRV - [2009/07/14 01:20:36 | 000,041,040 | ---- | M] (Intel Corp./ICP vortex GmbH) [Kernel | On_Demand | Stopped] -- C:\Windows\system32\DRIVERS\iirsp.sys -- (iirsp)
DRV - [2009/07/14 01:20:36 | 000,030,800 | ---- | M] (LSI Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\system32\DRIVERS\megasas.sys -- (megasas)
DRV - [2009/07/14 01:20:36 | 000,013,904 | ---- | M] (Microsoft Corporation) [Kernel | Boot | Running] -- C:\Windows\System32\drivers\hwpolicy.sys -- (hwpolicy)
DRV - [2009/07/14 01:20:28 | 000,453,712 | ---- | M] (Emulex) [Kernel | On_Demand | Stopped] -- C:\Windows\system32\DRIVERS\elxstor.sys -- (elxstor)
DRV - [2009/07/14 01:20:28 | 000,070,720 | ---- | M] (Adaptec, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\system32\DRIVERS\djsvs.sys -- (aic78xx)
DRV - [2009/07/14 01:20:28 | 000,067,152 | ---- | M] (Hewlett-Packard Company) [Kernel | On_Demand | Stopped] -- C:\Windows\system32\DRIVERS\HpSAMD.sys -- (HpSAMD)
DRV - [2009/07/14 01:20:28 | 000,046,160 | ---- | M] (Microsoft Corporation) [File_System | On_Demand | Stopped] -- C:\Windows\System32\drivers\fsdepends.sys -- (FsDepends)
DRV - [2009/07/14 01:19:11 | 000,141,904 | ---- | M] (VIA Technologies Inc.,Ltd) [Kernel | On_Demand | Stopped] -- C:\Windows\system32\DRIVERS\vsmraid.sys -- (vsmraid)
DRV - [2009/07/14 01:19:10 | 000,175,824 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\system32\DRIVERS\vmbus.sys -- (vmbus)
DRV - [2009/07/14 01:19:10 | 000,159,824 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\system32\DRIVERS\vhdmp.sys -- (vhdmp)
DRV - [2009/07/14 01:19:10 | 000,040,896 | ---- | M] (Microsoft Corporation) [Kernel | Boot | Running] -- C:\Windows\system32\DRIVERS\vmstorfl.sys -- (storflt)
DRV - [2009/07/14 01:19:10 | 000,032,832 | ---- | M] (Microsoft Corporation) [Kernel | Boot | Running] -- C:\Windows\system32\DRIVERS\vdrvroot.sys -- (vdrvroot)
DRV - [2009/07/14 01:19:10 | 000,028,224 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\system32\DRIVERS\storvsc.sys -- (storvsc)
DRV - [2009/07/14 01:19:10 | 000,019,008 | ---- | M] (Microsoft Corporation) [File_System | On_Demand | Stopped] -- C:\Windows\System32\drivers\wimmount.sys -- (WIMMount)
DRV - [2009/07/14 01:19:10 | 000,016,976 | ---- | M] (VIA Technologies, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\system32\DRIVERS\viaide.sys -- (viaide)
DRV - [2009/07/14 01:19:04 | 001,383,488 | ---- | M] (QLogic Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\system32\DRIVERS\ql2300.sys -- (ql2300)
DRV - [2009/07/14 01:19:04 | 000,173,648 | ---- | M] (Microsoft Corporation) [Kernel | Boot | Running] -- C:\Windows\System32\drivers\rdyboost.sys -- (rdyboost)
DRV - [2009/07/14 01:19:04 | 000,106,064 | ---- | M] (QLogic Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\system32\DRIVERS\ql40xx.sys -- (ql40xx)
DRV - [2009/07/14 01:19:04 | 000,077,888 | ---- | M] (Silicon Integrated Systems) [Kernel | On_Demand | Stopped] -- C:\Windows\system32\DRIVERS\sisraid4.sys -- (SiSRaid4)
DRV - [2009/07/14 01:19:04 | 000,043,088 | ---- | M] (Microsoft Corporation) [Kernel | Boot | Running] -- C:\Windows\System32\drivers\pcw.sys -- (pcw)
DRV - [2009/07/14 01:19:04 | 000,040,016 | ---- | M] (Silicon Integrated Systems Corp.) [Kernel | On_Demand | Stopped] -- C:\Windows\system32\DRIVERS\SiSRaid2.sys -- (SiSRaid2)
DRV - [2009/07/14 01:19:04 | 000,021,072 | ---- | M] (Promise Technology) [Kernel | On_Demand | Stopped] -- C:\Windows\system32\DRIVERS\stexstor.sys -- (stexstor)
DRV - [2009/07/14 01:17:54 | 000,369,568 | ---- | M] (Microsoft Corporation) [Kernel | Boot | Running] -- C:\Windows\System32\Drivers\cng.sys -- (CNG)
DRV - [2009/07/14 00:57:25 | 000,272,128 | ---- | M] (Brother Industries Ltd.) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\Drivers\Brserid.sys -- (Brserid) Brother MFC Serial Port Interface Driver (WDM)
DRV - [2009/07/14 00:02:41 | 000,018,944 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\Windows\system32\DRIVERS\rdpbus.sys -- (rdpbus)
DRV - [2009/07/14 00:01:41 | 000,007,168 | ---- | M] (Microsoft Corporation) [Kernel | System | Running] -- C:\Windows\System32\drivers\RDPREFMP.sys -- (RDPREFMP)
DRV - [2009/07/13 23:55:00 | 000,049,152 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\agilevpn.sys -- (RasAgileVpn) WAN Miniport (IKEv2)
DRV - [2009/07/13 23:53:51 | 000,009,728 | ---- | M] (Microsoft Corporation) [Kernel | System | Running] -- C:\Windows\System32\drivers\wfplwf.sys -- (WfpLwf)
DRV - [2009/07/13 23:52:44 | 000,027,136 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\ndiscap.sys -- (NdisCap)
DRV - [2009/07/13 23:52:04 | 000,048,128 | ---- | M] (Microsoft Corporation) [Kernel | System | Running] -- C:\Windows\System32\drivers\vwififlt.sys -- (vwififlt)
DRV - [2009/07/13 23:52:02 | 000,019,968 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\vwifibus.sys -- (vwifibus)
DRV - [2009/07/13 23:52:00 | 000,163,328 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\system32\DRIVERS\1394ohci.sys -- (1394ohci)
DRV - [2009/07/13 23:51:35 | 000,008,192 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\system32\DRIVERS\umpass.sys -- (UmPass)
DRV - [2009/07/13 23:51:11 | 000,034,944 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\winusb.sys -- (WinUsb)
DRV - [2009/07/13 23:51:08 | 000,004,096 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\mshidkmdf.sys -- (mshidkmdf)
DRV - [2009/07/13 23:46:55 | 000,012,288 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\system32\DRIVERS\MTConfig.sys -- (MTConfig)
DRV - [2009/07/13 23:45:26 | 000,031,232 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\Windows\system32\DRIVERS\CompositeBus.sys -- (CompositeBus)
DRV - [2009/07/13 23:36:52 | 000,050,176 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\system32\drivers\appid.sys -- (AppID)
DRV - [2009/07/13 23:33:50 | 000,026,624 | ---- | M] (Microsoft Corporation) [Kernel | Unknown | Stopped] -- C:\Windows\System32\drivers\scfilter.sys -- (scfilter)
DRV - [2009/07/13 23:28:47 | 000,005,632 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\system32\DRIVERS\vms3cap.sys -- (s3cap)
DRV - [2009/07/13 23:28:45 | 000,017,920 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\system32\DRIVERS\VMBusHID.sys -- (VMBusHID)
DRV - [2009/07/13 23:24:05 | 000,032,256 | ---- | M] (Microsoft Corporation) [Kernel | System | Running] -- C:\Windows\System32\drivers\discache.sys -- (discache)
DRV - [2009/07/13 23:16:36 | 000,009,728 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\system32\DRIVERS\acpipmi.sys -- (AcpiPmi)
DRV - [2009/07/13 23:11:04 | 000,052,736 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\system32\DRIVERS\amdppm.sys -- (AmdPPM)
DRV - [2009/07/13 22:54:14 | 000,026,624 | ---- | M] (Hauppauge Computer Works, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\system32\drivers\hcw85cir.sys -- (hcw85cir)
DRV - [2009/07/13 22:53:33 | 000,012,160 | ---- | M] (Brother Industries Ltd.) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\Drivers\BrUsbMdm.sys -- (BrUsbMdm)
DRV - [2009/07/13 22:53:33 | 000,011,904 | ---- | M] (Brother Industries Ltd.) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\Drivers\BrUsbSer.sys -- (BrUsbSer)
DRV - [2009/07/13 22:53:32 | 000,062,336 | ---- | M] (Brother Industries Ltd.) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\Drivers\BrSerWdm.sys -- (BrSerWdm)
DRV - [2009/07/13 22:53:28 | 000,013,568 | ---- | M] (Brother Industries, Ltd.) [Kernel | On_Demand | Stopped] -- C:\Windows\system32\DRIVERS\BrFiltLo.sys -- (BrFiltLo)
DRV - [2009/07/13 22:53:28 | 000,005,248 | ---- | M] (Brother Industries, Ltd.) [Kernel | On_Demand | Stopped] -- C:\Windows\system32\DRIVERS\BrFiltUp.sys -- (BrFiltUp)
DRV - [2009/07/13 22:02:49 | 000,229,888 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\b57nd60x.sys -- (b57nd60x)
DRV - [2009/07/13 22:02:48 | 003,100,160 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\system32\DRIVERS\evbdx.sys -- (ebdrv)
DRV - [2009/07/13 22:02:48 | 000,430,080 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\system32\DRIVERS\bxvbdx.sys -- (b06bdrv)
DRV - [2009/06/24 02:59:10 | 000,167,424 | ---- | M] (Realtek Semiconductor Corp.) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\rtsustor.sys -- (RSUSBSTOR)
DRV - [2009/06/05 02:43:16 | 000,330,264 | ---- | M] (Intel Corporation) [Kernel | Boot | Running] -- C:\Windows\system32\DRIVERS\iaStor.sys -- (iaStor)
DRV - [2009/05/05 08:46:08 | 000,015,360 | ---- | M] (NewTech Infosystems, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\NTIDrvr.sys -- (NTIDrvr)
DRV - [2009/05/05 08:46:08 | 000,014,336 | ---- | M] (NewTech Infosystems Corporation) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\UBHelper.sys -- (UBHelper)
DRV - [2009/03/30 03:09:28 | 000,239,336 | ---- | M] (Microsoft Corporation) [File_System | Disabled | Stopped] -- C:\Windows\System32\drivers\RsFx0103.sys -- (RsFx0103)
DRV - [2009/03/26 03:14:34 | 000,021,000 | ---- | M] (Dritek System Inc.) [Kernel | On_Demand | Running] -- C:\Windows\system32\DRIVERS\DKbFltr.sys -- (DKbFltr)
DRV - [2008/12/09 01:01:52 | 000,055,264 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\fssfltr.sys -- (fssfltr)
DRV - [2007/04/17 19:09:28 | 000,011,032 | ---- | M] (InterVideo) [Kernel | Auto | Running] -- C:\Windows\System32\drivers\regi.sys -- (regi)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.nextgenerationlearning.org.uk/ourhomeaccess
IE - HKLM\..\URLSearchHook: {03402f96-3dc7-4285-bc50-9e81fefafe43} - C:\Program Files\AIM Toolbar\aimtb.dll (AOL Inc.)

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.bbc.co.uk/
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page Redirect Cache = http://uk.msn.com/?ocid=iehp
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page Redirect Cache AcceptLangs = en-gb
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page Redirect Cache_TIMESTAMP = 54 34 1E A9 B9 56 CB 01 [binary data]
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

FF - HKLM\software\mozilla\Mozilla Firefox 3.6.13\extensions\\Components: C:\Program Files\Mozilla Firefox\components [2010/12/10 19:50:11 | 000,000,000 | ---D | M]
FF - HKLM\software\mozilla\Mozilla Firefox 3.6.13\extensions\\Plugins: C:\Program Files\Mozilla Firefox\plugins [2011/01/12 20:04:50 | 000,000,000 | ---D | M]

[2010/10/25 19:03:26 | 000,000,000 | ---D | M] (No name found) -- C:\Users\nikki\AppData\Roaming\Mozilla\Extensions
[2010/10/25 19:03:26 | 000,000,000 | ---D | M] (No name found) -- C:\Users\nikki\AppData\Roaming\Mozilla\Extensions\mozswing@mozswing.org
[2011/01/12 20:04:55 | 000,000,000 | ---D | M] (No name found) -- C:\Program Files\Mozilla Firefox\extensions
[2011/01/12 20:04:55 | 000,000,000 | ---D | M] (Java Console) -- C:\Program Files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA}
[2010/11/12 18:53:06 | 000,472,808 | ---- | M] (Sun Microsystems, Inc.) -- C:\Program Files\Mozilla Firefox\plugins\npdeployJava1.dll

O1 HOSTS File: ([2009/06/10 21:39:37 | 000,000,824 | ---- | M]) - C:\Windows\System32\drivers\etc\hosts
O2 - BHO: (txthlpBHO Class) - {060235DC-6D84-47BD-95D7-A4EF5099A59D} - C:\Program Files\Texthelp Systems\Read and Write 9\texthelpbho.dll ()
O2 - BHO: (Search Helper) - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll (Microsoft Corporation)
O2 - BHO: (ba3HelperObj Class) - {A17B153F-2267-4161-A165-73DCD6C31BEF} - C:\Program Files\Texthelp Systems\Read and Write 9\ba3bho.dll ()
O2 - BHO: (AIM Toolbar Loader) - {b0cda128-b425-4eef-a174-61a11ac5dbf8} - C:\Program Files\AIM Toolbar\aimtb.dll (AOL Inc.)
O2 - BHO: (Windows Live Toolbar Helper) - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files\Windows Live\Toolbar\wltcore.dll (Microsoft Corporation)
O3 - HKLM\..\Toolbar: (&Windows Live Toolbar) - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files\Windows Live\Toolbar\wltcore.dll (Microsoft Corporation)
O3 - HKLM\..\Toolbar: (AIM Toolbar) - {61539ecd-cc67-4437-a03c-9aaccbd14326} - C:\Program Files\AIM Toolbar\aimtb.dll (AOL Inc.)
O3 - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
O3 - HKCU\..\Toolbar\WebBrowser: (&Windows Live Toolbar) - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files\Windows Live\Toolbar\wltcore.dll (Microsoft Corporation)
O3 - HKCU\..\Toolbar\WebBrowser: (AIM Toolbar) - {61539ECD-CC67-4437-A03C-9AACCBD14326} - C:\Program Files\AIM Toolbar\aimtb.dll (AOL Inc.)
O4 - HKLM..\Run: [Acer ePower Management] C:\Program Files\Acer\Acer ePower Management\ePowerTray.exe (Acer Incorporated)
O4 - HKLM..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe (Apple Inc.)
O4 - HKLM..\Run: [cAudioFilterAgent] C:\Program Files\CONEXANT\cAudioFilterAgent\cAudioFilterAgent.exe (Conexant Systems, Inc.)
O4 - HKLM..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe (Intel Corporation)
O4 - HKLM..\Run: [LManager] C:\Program Files\Launch Manager\LManager.EXE (Dritek System Inc.)
O4 - HKLM..\Run: [Malwarebytes Anti-Malware (reboot)] C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe (Malwarebytes Corporation)
O4 - HKLM..\Run: [MSSE] c:\Program Files\Microsoft Security Essentials\msseces.exe (Microsoft Corporation)
O4 - HKLM..\Run: [NIHomeAM] C:\Program Files\Netintelligence Home\LiteClientAM.exe (Netintelligence Ltd)
O4 - HKLM..\Run: [PLD_FrameworkRun] C:\Windows\System32\OEM\_NowIntoDT.vbs ()
O4 - HKLM..\Run: [SwitchBoard] C:\Program Files\Common Files\Adobe\SwitchBoard\SwitchBoard.exe (Adobe Systems Incorporated)
O4 - HKLM..\RunOnce: [PLD_FrameworkRunOnce] C:\Windows\System32\OEM\_waitAndLaunch_PLD_Framework_NoWait.vbs ()
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorAdmin = 5
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorUser = 3
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: LogonHoursAction = 2
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: DontDisplayLogonHoursWarnings = 1
O9 - Extra Button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll (Microsoft Corporation)
O9 - Extra 'Tools' menuitem : &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll (Microsoft Corporation)
O10 - NameSpace_Catalog5\Catalog_Entries\000000000007 [] - C:\Program Files\Bonjour\mdnsNSP.dll (Apple Inc.)
O10 - Protocol_Catalog9\Catalog_Entries\000000000001 - C:\Windows\System32\NIHLSP.DLL (iomart Ltd)
O10 - Protocol_Catalog9\Catalog_Entries\000000000002 - C:\Windows\System32\NIHLSP.DLL (iomart Ltd)
O10 - Protocol_Catalog9\Catalog_Entries\000000000003 - C:\Windows\System32\NIHLSP.DLL (iomart Ltd)
O10 - Protocol_Catalog9\Catalog_Entries\000000000014 - C:\Windows\System32\NIHLSP.DLL (iomart Ltd)
O13 - gopher Prefix: missing
O16 - DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} http://download.eset.com/special/eos/OnlineScanner.cab (Reg Error: Key error.)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinsta ... s-i586.cab (Java Plug-in 1.6.0_23)
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab (Reg Error: Key error.)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.0.1
O18 - Protocol\Handler\wlmailhtml {03C514A3-1EFB-4856-9F99-10D7BE1653C0} - C:\Program Files\Windows Live\Mail\mailcomm.dll (Microsoft Corporation)
O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: VMApplet - (SystemPropertiesPerformance.exe) - C:\Windows\System32\SystemPropertiesPerformance.exe (Microsoft Corporation)
O20 - HKLM Winlogon: VMApplet - (/pagefile) - File not found
O20 - Winlogon\Notify\GoToAssist: DllName - C:\Program Files\Citrix\GoToAssist\570\G2AWinLogon.dll - C:\Program Files\Citrix\GoToAssist\570\g2awinlogon.dll (Citrix Online, a division of Citrix Systems, Inc.)
O20 - Winlogon\Notify\igfxcui: DllName - igfxdev.dll - C:\Windows\System32\igfxdev.dll (Intel Corporation)
O21 - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - CLSID or File not found.
O30 - LSA: Security Packages - (pku2u) - C:\Windows\System32\pku2u.dll (Microsoft Corporation)
O32 - HKLM CDRom: AutoRun - 1
O32 - AutoRun File - [2009/06/10 21:42:20 | 000,000,024 | ---- | M] () - C:\autoexec.bat -- [ NTFS ]
O34 - HKLM BootExecute: (autocheck autochk *) - File not found
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*

========== Files/Folders - Created Within 30 Days ==========

[2011/01/20 05:54:06 | 000,602,112 | ---- | C] (OldTimer Tools) -- C:\Users\nikki\Desktop\OTL.exe
[2011/01/20 05:52:31 | 001,349,208 | ---- | C] (Kaspersky Lab ZAO) -- C:\Users\nikki\Desktop\tdsskiller.exe
[2011/01/19 20:26:52 | 000,388,608 | ---- | C] (Trend Micro Inc.) -- C:\Users\nikki\Desktop\HijackThis.exe
[2011/01/18 18:06:57 | 000,000,000 | ---D | C] -- C:\Program Files\Windows Live Safety Center
[2011/01/17 22:44:39 | 003,181,568 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\mf.dll
[2011/01/17 22:44:39 | 000,196,608 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\mfreadwrite.dll
[2011/01/17 22:44:38 | 001,619,456 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\WMVDECOD.DLL
[2011/01/15 22:36:34 | 000,000,000 | ---D | C] -- C:\Windows\System32\x64
[2011/01/15 22:33:21 | 000,092,184 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\SQSRVRES.DLL
[2011/01/15 22:26:46 | 000,190,976 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\drivers\ks.sys
[2011/01/15 22:26:36 | 000,000,000 | ---D | C] -- C:\Users\nikki\AppData\Local\Microsoft Help
[2011/01/15 20:49:12 | 000,641,536 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\CPFilters.dll
[2011/01/15 20:49:11 | 000,465,408 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\psisdecd.dll
[2011/01/15 20:49:11 | 000,417,792 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\msdri.dll
[2011/01/15 20:49:11 | 000,204,288 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\MSNP.ax
[2011/01/15 20:49:11 | 000,199,680 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\mpg2splt.ax
[2011/01/15 20:48:07 | 000,369,152 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\secproc.dll
[2011/01/15 20:48:07 | 000,365,568 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\secproc_isv.dll
[2011/01/15 20:48:07 | 000,324,608 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\RMActivate_isv.exe
[2011/01/15 20:48:07 | 000,320,512 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\RMActivate.exe
[2011/01/15 20:48:07 | 000,085,504 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\secproc_ssp_isv.dll
[2011/01/15 20:48:07 | 000,085,504 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\secproc_ssp.dll
[2011/01/15 20:48:06 | 000,280,064 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\RMActivate_ssp.exe
[2011/01/15 20:48:06 | 000,277,504 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\RMActivate_ssp_isv.exe
[2011/01/15 20:47:43 | 000,026,504 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\drivers\Diskdump.sys
[2011/01/12 20:04:50 | 000,157,472 | ---- | C] (Sun Microsystems, Inc.) -- C:\Windows\System32\javaws.exe
[2011/01/12 20:04:50 | 000,145,184 | ---- | C] (Sun Microsystems, Inc.) -- C:\Windows\System32\javaw.exe
[2011/01/12 20:04:50 | 000,145,184 | ---- | C] (Sun Microsystems, Inc.) -- C:\Windows\System32\java.exe
[2011/01/12 20:00:36 | 000,573,440 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\odbc32.dll
[2011/01/12 11:03:50 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\CCleaner
[2011/01/12 11:03:49 | 000,000,000 | ---D | C] -- C:\Program Files\CCleaner
[2011/01/12 11:00:04 | 000,000,000 | ---D | C] -- C:\Users\nikki\Documents\backups
[2011/01/12 08:30:40 | 000,000,000 | ---D | C] -- C:\Users\nikki\AppData\Roaming\Malwarebytes
[2011/01/12 08:30:27 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes' Anti-Malware
[2011/01/12 08:30:25 | 000,038,224 | ---- | C] (Malwarebytes Corporation) -- C:\Windows\System32\drivers\mbamswissarmy.sys
[2011/01/12 08:30:23 | 000,000,000 | ---D | C] -- C:\ProgramData\Malwarebytes
[2011/01/12 08:30:22 | 000,020,952 | ---- | C] (Malwarebytes Corporation) -- C:\Windows\System32\drivers\mbam.sys
[2011/01/12 08:30:22 | 000,000,000 | ---D | C] -- C:\Program Files\Malwarebytes' Anti-Malware
[2010/12/21 17:07:30 | 000,000,000 | ---D | C] -- C:\Program Files\FilmFanaticEI

========== Files - Modified Within 30 Days ==========

[2011/01/20 05:55:18 | 000,009,920 | -H-- | M] () -- C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
[2011/01/20 05:55:17 | 000,009,920 | -H-- | M] () -- C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
[2011/01/20 05:54:22 | 000,602,112 | ---- | M] (OldTimer Tools) -- C:\Users\nikki\Desktop\OTL.exe
[2011/01/20 05:52:37 | 001,349,208 | ---- | M] (Kaspersky Lab ZAO) -- C:\Users\nikki\Desktop\tdsskiller.exe
[2011/01/20 05:48:37 | 000,000,876 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineCore.job
[2011/01/20 05:47:33 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat
[2011/01/20 05:47:27 | 749,420,544 | -HS- | M] () -- C:\hiberfil.sys
[2011/01/19 20:45:01 | 000,000,880 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineUA.job
[2011/01/19 20:44:00 | 000,000,902 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskUserS-1-5-21-4070628194-3328467281-1228979444-1007UA.job
[2011/01/19 20:30:40 | 000,011,888 | ---- | M] () -- C:\Windows\System32\srvmon.startuplog
[2011/01/19 20:29:16 | 000,007,859 | ---- | M] () -- C:\Users\nikki\Desktop\uninstall_list 1
[2011/01/19 20:27:23 | 000,388,608 | ---- | M] (Trend Micro Inc.) -- C:\Users\nikki\Desktop\HijackThis.exe
[2011/01/19 20:20:01 | 000,404,246 | ---- | M] () -- C:\Users\nikki\Desktop\Crucial Checkout - Receipt Info.mht
[2011/01/18 18:43:00 | 000,000,850 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskUserS-1-5-21-4070628194-3328467281-1228979444-1007Core.job
[2011/01/17 21:07:13 | 000,579,841 | ---- | M] () -- C:\Users\nikki\Desktop\Memory upgrades from Crucial_com - Determine My Memory Needs.mht
[2011/01/12 11:03:50 | 000,000,973 | ---- | M] () -- C:\Users\Public\Desktop\CCleaner.lnk
[2011/01/12 08:30:28 | 000,000,987 | ---- | M] () -- C:\Users\Public\Desktop\Malwarebytes' Anti-Malware.lnk
[2011/01/12 08:24:23 | 000,684,954 | ---- | M] () -- C:\Windows\System32\perfh009.dat
[2011/01/12 08:24:23 | 000,132,194 | ---- | M] () -- C:\Windows\System32\perfc009.dat

========== Files Created - No Company Name ==========

[2011/01/19 20:29:16 | 000,007,859 | ---- | C] () -- C:\Users\nikki\Desktop\uninstall_list 1
[2011/01/19 20:20:01 | 000,404,246 | ---- | C] () -- C:\Users\nikki\Desktop\Crucial Checkout - Receipt Info.mht
[2011/01/17 21:07:13 | 000,579,841 | ---- | C] () -- C:\Users\nikki\Desktop\Memory upgrades from Crucial_com - Determine My Memory Needs.mht
[2011/01/12 11:03:50 | 000,000,973 | ---- | C] () -- C:\Users\Public\Desktop\CCleaner.lnk
[2011/01/12 08:30:28 | 000,000,987 | ---- | C] () -- C:\Users\Public\Desktop\Malwarebytes' Anti-Malware.lnk
[2010/12/05 18:35:11 | 000,000,167 | ---- | C] () -- C:\Windows\wininit.ini
[2010/10/08 14:59:17 | 000,815,104 | ---- | C] () -- C:\Windows\System32\xvidcore.dll
[2010/10/08 14:59:16 | 000,180,224 | ---- | C] () -- C:\Windows\System32\xvidvfw.dll
[2010/05/20 13:10:04 | 000,140,288 | ---- | C] () -- C:\Windows\System32\igfxtvcx.dll
[2010/01/14 02:41:00 | 000,309,248 | ---- | C] () -- C:\Windows\System32\sqlite36_engine.dll
[2010/01/14 02:38:00 | 000,023,552 | ---- | C] () -- C:\Windows\System32\DirectCOM.dll
[2009/08/03 14:07:42 | 000,403,816 | ---- | C] () -- C:\Windows\System32\OGACheckControl.dll
[2009/07/13 23:51:43 | 000,073,728 | ---- | C] () -- C:\Windows\System32\BthpanContextHandler.dll
[2009/07/13 23:42:10 | 000,064,000 | ---- | C] () -- C:\Windows\System32\BWContextHandler.dll

< End of report >


and here is the extras text file

OTL Extras logfile created on: 20/01/2011 05:54:49 - Run 1
OTL by OldTimer - Version 3.2.20.2 Folder = C:\Users\nikki\Desktop
An unknown product (Version = 6.1.7600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.7600.16385)
Locale: 00000809 | Country: United Kingdom | Language: ENG | Date Format: dd/MM/yyyy

953.00 Mb Total Physical Memory | 207.00 Mb Available Physical Memory | 22.00% Memory free
2.00 Gb Paging File | 1.00 Gb Available in Paging File | 52.00% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files
Drive C: | 133.95 Gb Total Space | 92.15 Gb Free Space | 68.79% Space Free | Partition Type: NTFS

Computer Name: NIKKI-PC | User Name: nikki | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user
Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days

========== Extra Registry (SafeList) ==========


========== File Associations ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
.cpl [@ = cplfile] -- C:\Windows\System32\control.exe (Microsoft Corporation)
.hlp [@ = hlpfile] -- C:\Windows\winhlp32.exe (Microsoft Corporation)

========== Shell Spawning ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
cplfile [cplopen] -- %SystemRoot%\System32\control.exe "%1",%* (Microsoft Corporation)
exefile [open] -- "%1" %*
helpfile [open] -- Reg Error: Key error.
hlpfile [open] -- %SystemRoot%\winhlp32.exe %1 (Microsoft Corporation)
inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l (Microsoft Corporation)
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [AddToPlaylistVLC] -- "C:\Program Files\VideoLAN\VLC\vlc.exe" --started-from-file --playlist-enqueue "%1" ()
Directory [Bridge] -- C:\Program Files\Adobe\Adobe Bridge CS5\Bridge.exe "%L" (Adobe Systems, Inc.)
Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Directory [PlayWithVLC] -- "C:\Program Files\VideoLAN\VLC\vlc.exe" --started-from-file --no-playlist-enqueue "%1" ()
Folder [open] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [explore] -- Reg Error: Value error.
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

========== Security Center Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"cval" = 1

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]
"VistaSp1" = Reg Error: Unknown registry data type -- File not found
"AntiVirusOverride" = 0
"AntiSpywareOverride" = 0
"FirewallOverride" = 0

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc\Vol]

========== Firewall Settings ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
"DisableNotifications" = 0
"EnableFirewall" = 1

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"DisableNotifications" = 0
"EnableFirewall" = 1

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\PublicProfile]
"DisableNotifications" = 0
"EnableFirewall" = 1

========== Authorized Applications List ==========


========== HKEY_LOCAL_MACHINE Uninstall List ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{002D9D5E-29BA-3E6D-9BC4-3D7D6DBC735C}" = Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
"{020D8396-D6D9-4B53-A9A1-83C47E2E27AA}" = Windows Live Call
"{033E378E-6AD3-4AD5-BDEB-CBD69B31046C}" = Microsoft_VC90_ATL_x86
"{044F9133-B8D7-4d11-BF39-803FA20F5C8B}" = Microsoft Windows SDK for Visual Studio 2008 SP1 Express Tools for Win32
"{08D2E121-7F6A-43EB-97FD-629B44903403}" = Microsoft_VC90_CRT_x86
"{0AAA9C97-74D4-47CE-B089-0B147EF3553C}" = Windows Live Messenger
"{0C19D563-5F25-4621-BF10-01F741BD283F}" = Microsoft SQL Server Compact 3.5 SP1 Design Tools English
"{0D2DBE8A-43D0-7830-7AE7-CA6C99A832E7}" = Adobe Community Help
"{0DC16794-7E69-4534-82FA-9DD0500FF338}" = Microsoft XNA Game Studio 3.0 (Redists)
"{0E837AF0-4C92-4077-83F0-D022073F17C0}" = Microsoft Expression Blend 3 SDK
"{0F3647F8-E51D-4FCC-8862-9A8D0C5ACF25}" = Microsoft_VC80_ATL_x86
"{12EFA1A4-AC3B-443C-8143-237EDE760403}" = NTI Backup Now Standard
"{196E77C5-F524-4B50-BD1A-2C21EEE9B8F7}" = Microsoft SQL Server 2008 Common Files
"{2012098D-EEE9-4769-8DD3-B038050854D4}" = Microsoft Silverlight 3 SDK
"{205C6BDD-7B73-42DE-8505-9A093F35A238}" = Windows Live Upload Tool
"{22B775E7-6C42-4FC5-8E10-9A5E3257BD94}" = MSVCRT
"{22DE01B8-1DB3-4204-A5BE-80B2A6D894A0}" = SpongeBob SquarePants - Battle for Bikini Bottom
"{2413930C-8309-47A6-BC61-5EF27A4222BC}" = NTI Media Maker 8
"{26A24AE4-039D-4CA4-87B4-2F83216021FF}" = Java(TM) 6 Update 23
"{2775D83C-A85F-4CC2-84A1-FC5E63F682BB}" = Read And Write Home Access
"{2B4C7E1E-E446-4740-ADB5-9842E742EE8A}" = Windows Live Toolbar
"{308B6AEA-DE50-4666-996D-0FA461719D6B}" = Apple Mobile Device Support
"{3108C217-BE83-42E4-AE9E-A56A2A92E549}" = Atheros Communications Inc.(R) AR81Family Gigabit/Fast Ethernet Driver
"{3304276B-6134-44BD-8D87-F06A13AE2AFE}" = Music Oasis
"{33AE9E89-47C9-4A0D-9E9D-BDD6966A3804}" = Microsoft SQL Server 2008 RsFx Driver
"{342D4AD7-EC4C-4EC8-AEA6-E70F5905A490}" = SQL Server System CLR Types
"{3C3D696B-0DB7-3C6D-A356-3DB8CE541918}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729
"{3C79DC59-6099-323B-B27B-90B45542B270}" = Google Talk Plugin
"{3DB0448D-AD82-4923-B305-D001E521A964}" = Acer ePower Management
"{44F7BA74-C11A-49FC-B2FC-1B827C491F74}" = Microsoft Expression Studio 3
"{4815BD99-96A4-49FE-A885-DCF06E9E4E78}" = Microsoft SQL Server 2008 Database Engine Shared
"{4A03706F-666A-4037-7777-5F2748764D10}" = Java Auto Updater
"{4A6F34E2-09E5-4616-B227-4A26A488A6F9}" = Microsoft SQL Server 2008 Common Files
"{4AB8B41B-3AF1-46BE-99B0-0ACD3B300C0A}" = Junk Mail filter update
"{4CBA3D4C-8F51-4D60-B27E-F6B641C571E7}" = Microsoft Search Enhancement Pack
"{4F44B5AE-82A6-4A8A-A3E3-E24D489728E3}" = Microsoft SQL Server 2008 Native Client
"{57752979-A1C9-4C02-856B-FBB27AC4E02C}" = QuickTime
"{58721EC3-8D4E-4B79-BC51-1054E2DDCD10}" = Microsoft SQL Server 2008 Database Engine Services
"{5BE1E709-30E4-3D6D-A708-96CE8D5E5E8D}" = Microsoft Windows SDK for Visual Studio 2008 SP1 Express Tools for .NET Framework - enu
"{5BFB956C-3AB9-492A-9E91-5D8C87DCC598}" = Paint.NET v3.5.1
"{5EE6E987-1B79-4A93-832B-27472C7D1579}" = WPF Toolkit June 2009 (Version 3.5.40619.1)
"{5FEBF468-5AC2-4C66-AD80-DF85C085AA73}" = InterVideo WinDVD 8
"{635FED5B-2C6D-49BE-87E6-7A6FCD22BC5A}" = Microsoft_VC90_MFC_x86
"{63C1109E-D977-49ED-BCE3-D00D0BF187D6}" = Windows Live Mail
"{65BCF909-6AF7-4B01-8EB3-713CE2873DC8}" = Microsoft Expression Web 3
"{676B241C-AED4-400B-98FF-267773B94B11}_is1" = QuickFreedom 1.1.0
"{6A92E5C5-0578-443D-91F3-92ECE5F2CAE2}" = Windows Live Writer
"{6B9B0C6F-E5FA-4633-A640-AB98A272ECCA}" = Safari
"{6DB7AD00-F781-11DF-9EEF-001279CD8240}" = Google Earth
"{752E90AC-3F11-4EA3-88EA-96441047EC31}" = Microsoft Expression Web 3 SP1
"{770657D0-A123-3C07-8E44-1C83EC895118}" = Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
"{7F811A54-5A09-4579-90E1-C93498E230D9}" = Acer eRecovery Management
"{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}" = Microsoft Silverlight
"{8A74E887-8F0F-4017-AF53-CBA42211AAA5}" = Microsoft Sync Framework Runtime Native v1.0 (x86)
"{8C2690CF-5B74-4F93-8139-7B5644CD6A3B}" = MobileMe Control Panel
"{8FFC5648-FAF8-43A3-BC8F-42BA1E275C4E}" = Choice Guard
"{90120000-0012-0000-0000-0000000FF1CE}" = Microsoft Office Standard 2007
"{90120000-0012-0000-0000-0000000FF1CE}_STANDARD_{0B36C6D6-F5D8-4EAF-BF94-4376A230AD5B}" = 2007 Microsoft Office Suite Service Pack 2 (SP2)
"{90120000-0012-0000-0000-0000000FF1CE}_STANDARD_{3D019598-7B59-447A-80AE-815B703B84FF}" = Security Update for Microsoft Office system 2007 (972581)
"{90120000-0016-0409-0000-0000000FF1CE}" = Microsoft Office Excel MUI (English) 2007
"{90120000-0016-0409-0000-0000000FF1CE}_STANDARD_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = 2007 Microsoft Office Suite Service Pack 2 (SP2)
"{90120000-0018-0409-0000-0000000FF1CE}" = Microsoft Office PowerPoint MUI (English) 2007
"{90120000-0018-0409-0000-0000000FF1CE}_STANDARD_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = 2007 Microsoft Office Suite Service Pack 2 (SP2)
"{90120000-001A-0409-0000-0000000FF1CE}" = Microsoft Office Outlook MUI (English) 2007
"{90120000-001A-0409-0000-0000000FF1CE}_STANDARD_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = 2007 Microsoft Office Suite Service Pack 2 (SP2)
"{90120000-001B-0409-0000-0000000FF1CE}" = Microsoft Office Word MUI (English) 2007
"{90120000-001B-0409-0000-0000000FF1CE}_STANDARD_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = 2007 Microsoft Office Suite Service Pack 2 (SP2)
"{90120000-001F-0409-0000-0000000FF1CE}" = Microsoft Office Proof (English) 2007
"{90120000-001F-0409-0000-0000000FF1CE}_STANDARD_{ABDDE972-355B-4AF1-89A8-DA50B7B5C045}" = 2007 Microsoft Office Suite Service Pack 2 (SP2)
"{90120000-001F-040C-0000-0000000FF1CE}" = Microsoft Office Proof (French) 2007
"{90120000-001F-040C-0000-0000000FF1CE}_STANDARD_{F580DDD5-8D37-4998-968E-EBB76BB86787}" = 2007 Microsoft Office Suite Service Pack 2 (SP2)
"{90120000-001F-0C0A-0000-0000000FF1CE}" = Microsoft Office Proof (Spanish) 2007
"{90120000-001F-0C0A-0000-0000000FF1CE}_STANDARD_{187308AB-5FA7-4F14-9AB9-D290383A10D9}" = 2007 Microsoft Office Suite Service Pack 2 (SP2)
"{90120000-002C-0409-0000-0000000FF1CE}" = Microsoft Office Proofing (English) 2007
"{90120000-006E-0409-0000-0000000FF1CE}" = Microsoft Office Shared MUI (English) 2007
"{90120000-006E-0409-0000-0000000FF1CE}_STANDARD_{DE5A002D-8122-4278-A7EE-3121E7EA254E}" = 2007 Microsoft Office Suite Service Pack 2 (SP2)
"{90120000-0115-0409-0000-0000000FF1CE}" = Microsoft Office Shared Setup Metadata MUI (English) 2007
"{90120000-0115-0409-0000-0000000FF1CE}_STANDARD_{DE5A002D-8122-4278-A7EE-3121E7EA254E}" = 2007 Microsoft Office Suite Service Pack 2 (SP2)
"{9068B2BE-D93A-4C0A-861C-5E35E2C0E09E}" = Intel® Matrix Storage Manager
"{92D58719-BBC1-4CC3-A08B-56C9E884CC2C}" = Microsoft_VC80_CRT_x86
"{9422C8EA-B0C6-4197-B8FC-DC797658CA00}" = Windows Live Sign-in Assistant
"{95120000-00B9-0409-0000-0000000FF1CE}" = Microsoft Application Error Reporting
"{96AE7E41-E34E-47D0-AC07-1091A8127911}" = Realtek USB 2.0 Card Reader
"{9B39B512-1E22-45B6-9561-83DBFEA00A33}" = BECTA Home Access Activation Tool
"{A2BCA9F1-566C-4805-97D1-7FDC93386723}" = Adobe AIR
"{A4418082-E601-3954-805B-D56A2B50EC8B}" = Microsoft Visual C# 2008 Express Edition with SP1 - ENU
"{A49F249F-0C91-497F-86DF-B2585E8E76B7}" = Microsoft Visual C++ 2005 Redistributable
"{A4FA40F1-B88C-4BDF-B291-ED34982CB48F}" = Microsoft Expression Blend 3
"{A78FE97A-C0C8-49CE-89D0-EDD524A17392}" = PDF Settings CS5
"{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}" = Google Update Helper
"{AC76BA86-7AD7-1033-7B44-A94000000001}" = Adobe Reader 9.4.1
"{B2544A03-10D0-4E5E-BA69-0362FFC20D18}" = OGA Notifier 2.0.0048.0
"{B3DAF54F-DB25-4586-9EF1-96D24BB14088}" = Windows Movie Maker 2.6
"{B5153233-9AEE-4CD4-9D2C-4FAAC870DBE2}" = Microsoft SQL Server 2008 Database Engine Services
"{B857D868-F8B0-43EE-BC2B-D9E5ED21F237}" = Microsoft SQL Server VSS Writer
"{B98D958E-9E59-43B7-B47F-043D45D73EE6}" = SpongeBob SquarePants - The Movie
"{BA4DA261-CB60-4690-B202-44998DFC6986}" = Microsoft SQL Server 2008 Setup Support Files
"{BD64AF4A-8C80-4152-AD77-FCDDF05208AB}" = Microsoft Sync Framework Services Native v1.0 (x86)
"{BEAD39CD-901D-4267-8B8B-EAA83CB4B70D}" = Pivot Stickfigure Animator
"{C41300B9-185D-475E-BFEC-39EF732F19B1}" = Apple Software Update
"{C688457E-03FD-4941-923B-A27F4D42A7DD}" = Microsoft SQL Server 2008 Browser
"{C965F01C-76EA-4BD7-973E-46236AE312D7}" = Sql Server Customer Experience Improvement Program
"{CFC9F871-7C40-40B6-BE4A-B98A5B309716}" = Adobe Flash Professional CS5
"{D1A19B02-817E-4296-A45B-07853FD74D57}" = Microsoft_VC80_MFC_x86
"{D92BBB52-82FF-42ED-8A3C-4E062F944AB7}" = Microsoft_VC80_MFCLOC_x86
"{D9D754A1-EAC5-406C-A28B-C49B1E846711}" = Windows Live Essentials
"{DC509FE5-1445-46C9-827C-6120429CB942}" = Windows Live Family Safety
"{DD622B1D-A78E-3FE8-9C8C-246F5764B0D0}" = Microsoft Visual Basic 2008 Express Edition with SP1 - ENU
"{DE3A9DC5-9A5D-6485-9662-347162C7E4CA}" = Adobe Media Player
"{E59113EB-0285-4BFD-A37A-B79EAC6B8F4B}" = Microsoft SQL Server Compact 3.5 SP1 English
"{E62A1F01-07B7-4541-A835-EE5B0BF064C2}" = Microsoft Antimalware
"{E9980014-BE11-4891-A5F4-0F2917B856BC}" = Microsoft Expression Design 3
"{EE171732-BEB4-4576-887D-CB62727F01CA}" = Acer Updater
"{EE6097DD-05F4-4178-9719-D3170BF098E8}" = Apple Application Support
"{EF98A02A-1748-4762-9B7D-5ED1600520D5}" = Microsoft Security Essentials
"{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}" = Microsoft SQL Server 2005 Compact Edition [ENU]
"{F1F1A2AD-A1CE-4D9D-B510-31F280B45E0B}" = Microsoft Expression Encoder 3
"{F3494AB6-6900-41C6-AF57-823626827ED8}" = Microsoft SQL Server 2008 Database Engine Shared
"{F3B899DB-B138-4698-BE99-A4271BCA47A4}" = MatchWare MindView 3.0 Home Access
"{F5E87B12-3C27-452F-8E78-21D42164FD83}" = Microsoft SQL Server 2008 Management Objects
"{F69E83CF-B440-43F8-89E6-6EA80712109B}" = Windows Live Communications Platform
"{F73A5B18-EB75-4B2C-B32D-9457576E2417}" = Windows Live Photo Gallery
"{FAE36873-1941-4076-A9A5-48812B5EA0B7}" = iTunes
"{FDD810CA-D5E3-40E9-AB7B-36440B0D41EF}" = Windows Live Sync
"{FE0646A7-19D0-41B4-A2BB-2C35D644270D}" = Windows Live OneCare safety scanner
"{FF1C31AE-0CDC-40CE-AB85-406F8B70D643}" = Bonjour
"Acer Registration" = Acer Registration
"Adobe AIR" = Adobe AIR
"Adobe Flash Player ActiveX" = Adobe Flash Player 10 ActiveX
"Adobe Flash Player Plugin" = Adobe Flash Player 10 Plugin
"Adobe Shockwave Player" = Adobe Shockwave Player 11.5
"AIM Toolbar" = AIM Toolbar
"AIM_7" = AIM 7
"Akamai" = Akamai NetSession Interface
"am-plantsvszombiestm" = Plants vs. Zombies(TM)
"Blend_3.0.1927.0" = Microsoft Expression Blend 3
"CCleaner" = CCleaner
"chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1" = Adobe Community Help
"CNXT_AUDIO_HDA" = Conexant HD Audio
"com.adobe.amp.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1" = Adobe Media Player
"Design_6.0.1739.0" = Microsoft Expression Design 3
"Encoder_3.0.1332.0" = Microsoft Expression Encoder 3
"ExpressionStudio_3.0.1061.0" = Microsoft Expression Studio 3
"GoToAssist" = GoToAssist Corporate
"HDMI" = Intel(R) Graphics Media Accelerator Driver
"InstallShield_{12EFA1A4-AC3B-443C-8143-237EDE760403}" = NTI Backup Now 5
"InstallShield_{2413930C-8309-47A6-BC61-5EF27A4222BC}" = NTI Media Maker 8
"InstallShield_{5FEBF468-5AC2-4C66-AD80-DF85C085AA73}" = InterVideo WinDVD 8
"LManager" = Launch Manager
"Malwarebytes' Anti-Malware_is1" = Malwarebytes' Anti-Malware
"MediaWidget - Easy iPod Transfer_is1" = MediaWidget 6.0
"Microsoft Security Essentials" = Microsoft Security Essentials
"Microsoft SQL Server 10" = Microsoft SQL Server 2008
"Microsoft SQL Server 10 Release" = Microsoft SQL Server 2008
"Microsoft Visual Basic 2008 Express Edition with SP1 - ENU" = Microsoft Visual Basic 2008 Express Edition with SP1 - ENU
"Microsoft Visual C# 2008 Express Edition with SP1 - ENU" = Microsoft Visual C# 2008 Express Edition with SP1 - ENU
"Mozilla Firefox (3.6.13)" = Mozilla Firefox (3.6.13)
"Netintelligence Home Edition" = Netintelligence Home Edition
"SoftwareUpdUtility" = Download Updater (AOL LLC)
"STANDARD" = Microsoft Office Standard 2007
"SynTPDeinstKey" = Synaptics Pointing Device Driver
"TVWiz" = Intel(R) TV Wizard
"VLC media player" = VLC media player 1.0.1
"Web_3.0.3813.0" = Microsoft Expression Web 3
"WinLiveSuite_Wave3" = Windows Live Essentials
"Xvid_is1" = Xvid 1.2.1 final uninstall

========== Last 10 Event Log Errors ==========

[ Application Events ]
Error - 12/01/2011 06:10:52 | Computer Name = nikki-PC | Source = Bonjour Service | ID = 100
Description = Task Scheduling Error: m->NextScheduledSPRetry 309803

Error - 12/01/2011 06:10:53 | Computer Name = nikki-PC | Source = Bonjour Service | ID = 100
Description = Task Scheduling Error: Continuously busy for more than a second

Error - 12/01/2011 06:10:53 | Computer Name = nikki-PC | Source = Bonjour Service | ID = 100
Description = Task Scheduling Error: m->NextScheduledEvent 310910

Error - 12/01/2011 06:10:53 | Computer Name = nikki-PC | Source = Bonjour Service | ID = 100
Description = Task Scheduling Error: m->NextScheduledSPRetry 310910

Error - 12/01/2011 06:10:54 | Computer Name = nikki-PC | Source = Bonjour Service | ID = 100
Description = Task Scheduling Error: Continuously busy for more than a second

Error - 12/01/2011 06:10:54 | Computer Name = nikki-PC | Source = Bonjour Service | ID = 100
Description = Task Scheduling Error: m->NextScheduledEvent 312080

Error - 12/01/2011 06:10:54 | Computer Name = nikki-PC | Source = Bonjour Service | ID = 100
Description = Task Scheduling Error: m->NextScheduledSPRetry 312080

Error - 12/01/2011 06:10:55 | Computer Name = nikki-PC | Source = Bonjour Service | ID = 100
Description = Task Scheduling Error: Continuously busy for more than a second

Error - 12/01/2011 06:10:55 | Computer Name = nikki-PC | Source = Bonjour Service | ID = 100
Description = Task Scheduling Error: m->NextScheduledEvent 313281

Error - 12/01/2011 06:10:55 | Computer Name = nikki-PC | Source = Bonjour Service | ID = 100
Description = Task Scheduling Error: m->NextScheduledSPRetry 313281

[ System Events ]
Error - 12/01/2011 10:31:59 | Computer Name = nikki-PC | Source = cdrom | ID = 262151
Description = The device, \Device\CdRom0, has a bad block.

Error - 12/01/2011 10:32:04 | Computer Name = nikki-PC | Source = cdrom | ID = 262151
Description = The device, \Device\CdRom0, has a bad block.

Error - 12/01/2011 10:32:10 | Computer Name = nikki-PC | Source = cdrom | ID = 262151
Description = The device, \Device\CdRom0, has a bad block.

Error - 12/01/2011 10:32:15 | Computer Name = nikki-PC | Source = cdrom | ID = 262151
Description = The device, \Device\CdRom0, has a bad block.

Error - 12/01/2011 10:32:20 | Computer Name = nikki-PC | Source = cdrom | ID = 262151
Description = The device, \Device\CdRom0, has a bad block.

Error - 12/01/2011 10:32:26 | Computer Name = nikki-PC | Source = cdrom | ID = 262151
Description = The device, \Device\CdRom0, has a bad block.

Error - 12/01/2011 10:32:31 | Computer Name = nikki-PC | Source = cdrom | ID = 262151
Description = The device, \Device\CdRom0, has a bad block.

Error - 12/01/2011 10:32:36 | Computer Name = nikki-PC | Source = cdrom | ID = 262151
Description = The device, \Device\CdRom0, has a bad block.

Error - 12/01/2011 10:32:42 | Computer Name = nikki-PC | Source = cdrom | ID = 262151
Description = The device, \Device\CdRom0, has a bad block.

Error - 12/01/2011 10:32:47 | Computer Name = nikki-PC | Source = cdrom | ID = 262151
Description = The device, \Device\CdRom0, has a bad block.


< End of report >


There are more than one users on this pc - should I have ticked the scan all users option?
john_m_nash
Regular Member
 
Posts: 67
Joined: May 14th, 2007, 10:27 am

Re: Help please as I suspect this laptop is infected

Unread postby askey127 » January 20th, 2011, 8:41 am

Actually, it might be best not to volunteer.
It looks like that machine has Windows 7 Enterprise installed. It is a special system not available for any normal sale.
It is only available to corporations, and is a special version. Technical support comes directly from Microsoft under contract.

As such, it certainly constitutes a "business computer" to us, and we would prefer not to work on it.

From Wikipedia:
Windows 7 Enterprise (Microsoft Windows NT 6.1.7600) This edition targets the enterprise segment of the market and will be sold through volume licensing to companies which have Software Assurance contract with Microsoft. Additional features include support for Multilingual User Interface (MUI) packages, BitLocker Drive Encryption, and UNIX application-support. Not available through retail or OEM channels, this edition will be distributed through Microsoft Software Assurance (SA). As a result it includes several SA-only benefits, including a license allowing the running of multiple virtual machines, and activation via VLK.
User avatar
askey127
Admin/Teacher
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Re: Help please as I suspect this laptop is infected

Unread postby john_m_nash » January 20th, 2011, 12:39 pm

H

I hadn't noticed this before.

I called my friend to hask her about it and she informs me that the PC was given to her as part of the home access scheme to get families on low incomes/ benefits on the internet, and that it belongs to her - not the Department of Education which administer the scheme.

Therefore it is not a business based pc, but one that has been bought initially by a business and then passed on for individual use as part of the scheme below.

http://news.idealo.co.uk/news/6198/free ... eiled.html

Therefore I would be grateful if you could continue to offer support in this case - considering the circumstances.

Regards

John
john_m_nash
Regular Member
 
Posts: 67
Joined: May 14th, 2007, 10:27 am

Re: Help please as I suspect this laptop is infected

Unread postby askey127 » January 21st, 2011, 8:10 am

Since this appears to be a machine which does not have a normal home-user system, this thread will be closed.
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askey127
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Joined: April 17th, 2005, 3:25 pm
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