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Virtumonde, Help!!!!!!!!!!!!!!!!!!!!

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Re: Virtumonde, Help!!!!!!!!!!!!!!!!!!!!

Unread postby NotMissSheila » December 23rd, 2010, 3:25 pm

Hi Cypher. Thanks. I am confused though because ESET said I had 5 infected files still. My took bar turns black sometimes which is weird. Before I perform these finishing tasks I feel like there are still problems to fix. Am I wrong?
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Re: Virtumonde, Help!!!!!!!!!!!!!!!!!!!!

Unread postby Cypher » December 23rd, 2010, 3:37 pm

Hi MissSheila.
What the ESET scan found were False positive detections they are nothing of concern.
Is the issue with your tool bar the only problem you are having?
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Re: Virtumonde, Help!!!!!!!!!!!!!!!!!!!!

Unread postby NotMissSheila » December 23rd, 2010, 3:42 pm

Yes that seems to be the only prob. False positives? thats wierd. Sorry it's so hard to be on at same times, we seems to be worlds apart. I live in Hamilton Ontario Canada. So I will just go ahead and follow last set of instructions?

Thanks again,
Sheila
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Re: Virtumonde, Help!!!!!!!!!!!!!!!!!!!!

Unread postby Cypher » December 23rd, 2010, 3:45 pm

So I will just go ahead and follow last set of instructions?

False positive detections are quite common with these scanners.
As i said your logs are clean you're good to go just follow my last set of instructions :)
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Re: Virtumonde, Help!!!!!!!!!!!!!!!!!!!!

Unread postby NotMissSheila » December 24th, 2010, 2:31 pm

Thank you Cyhper, all seems good now. I appreciate all your time and help. Wishing you and your family a very Merry Christmas.
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Re: Virtumonde, Help!!!!!!!!!!!!!!!!!!!!

Unread postby Cypher » December 24th, 2010, 2:42 pm

Hi Sheila.
I appreciate all your time and help.

You're most welcome.
And a Merry Christmas to you and your family also, good luck and stay safe.
As this issue appears to be resolved, this topic is now closed.

We are pleased we could help you resolve your computer's malware issues.

If you would like to make a comment or leave a compliment regarding the help you have received, please see Feedback for Our Helpers - Say "Thanks" Here.
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