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Multiple Trojans, computer is locked up. Im lost!

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Multiple Trojans, computer is locked up. Im lost!

Unread postby Lorenzo37 » December 19th, 2010, 12:07 am

Hello,
I have an emachine computer with Windows XP on it.
I can only boot up in safe mode wich is where im writing you now. It gets stuck on the blue start up screen. I was unable to run Hijackthis so i do not have any logs. the only program i was able to run was a-squared emisoft wich found multiple trojans but was unable to remove them. I also tried to download and run various other spyware programs such as malwarebytes and adaware. i was able to download them but they wouldn't run, cutting off after a few seconds. The trojans that a-squared were able to find were :

Trojan.Win32.Hiloti!IK
Trojan.Win32.BHO!IK
Trojan.Win32.Meredrop!.....There are 4 of these in different locals
Trojan.Crypt!IK
Backdoor.Win32Papras!

Im pretty sure there are more of these that i dont know about. I can't run anything. I also remember seeing the fake microsoft sequrity alert on there. If there is any other info i can give please let me know. Im not sure how to go about getting a log to you as this seems pretty important. Im at my wits end. Any help would be much appreciated.

Thank you,
Lorenzo
Lorenzo37
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Re: Multiple Trojans, computer is locked up. Im lost!

Unread postby NonSuch » December 19th, 2010, 6:13 pm

We understand that you are having difficulty running certain programs, including HijackThis. However, in order for us to help you it is necessary that you provide us with a HijackThis log, and it is possible you may be able to trick the malware into letting you do this. First, download HijackThis to a clean computer, then rename it from HijackThis.exe to any other name you want, using an .exe extension, for example... YourLastName.exe. Once you have done that, burn it to a CD (preferable to using a flash drive that may easily become infected) then transfer the renamed file to the infected computer and run a scan, then start a new topic and include your HijackThis log.

If that does not work, try the following:

Download/run Rkill:

Please download Rkill from one of the following links and save to your Desktop:

One, Two or Three

  • Double click on Rkill.
  • A command window will open then disappear upon completion, this is normal.
  • Please leave Rkill on the Desktop until otherwise advised.

Note: If your security software warns about Rkill, please ignore and allow the download to continue.

Next, please follow the guideline at the link below to start a new topic and post your HijackThis log. If you are unable to create and post a HijackThis log, then your only option may be to reformat your computer and reinstall the operating system.

This topic is now closed. Please start a new topic by following the HijackThis Guideline posted here: >Guideline for posting your HijackThis log<
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