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svchost crashes by a stubborn malware

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svchost crashes by a stubborn malware

Unread postby Droi » December 16th, 2010, 4:57 pm

Hey,
I was infected with some kind of trojan dropper, which I supposedly cleaned using a different pc support forum, but my svchost keeps crashing after a while of surfing.
That causes my audio and network services to become unavailable..
I'd appreciate your help analyzing this malware and removing it.
Thanks,

Here are my logs:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 22:29:27, on 12/16/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Avira\AntiVir Desktop\sched.exe
C:\Program Files\Avira\AntiVir Desktop\avguard.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
c:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe
C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\IoctlSvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\EDIMAX\Common\RalinkRegistryWriter.exe
c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\ThreatFire\TFService.exe
C:\Program Files\CRC Check XP\US30Service.exe
C:\Program Files\Avira\AntiVir Desktop\avshadow.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\ThreatFire\TFTray.exe
C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Java\jre6\bin\javaw.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Stuff\System cleaning files\HJT\HijackThis.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: Adobe PDF Link Helper - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: flashget urlcatch - {2F364306-AA45-47B5-9F9D-39A8B94E7EF7} - C:\Program Files\FlashGet\jccatch.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~2\Office12\GRA8E1~1.DLL
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: FlashGet GetFlash Class - {F156768E-81EF-470C-9057-481BA8380DBA} - C:\Program Files\FlashGet\getflash.dll
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [ThreatFire] C:\Program Files\ThreatFire\TFTray.exe
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir Desktop\avgnt.exe" /min
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O8 - Extra context menu item: &Download All with FlashGet - C:\Program Files\FlashGet\jc_all.htm
O8 - Extra context menu item: &Download with FlashGet - C:\Program Files\FlashGet\jc_link.htm
O8 - Extra context menu item: &הורד באמצעות פלאש-גט - C:\Program Files\FlashGet\jc_link.htm
O8 - Extra context menu item: &הורד הכל באמצעות פלאש-גט - C:\Program Files\FlashGet\jc_all.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Skype add-on for Internet Explorer - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra 'Tools' menuitem: Skype add-on for Internet Explorer - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windows ... 7592368135
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{9EB720C7-2B88-44EA-94ED-B72CFEA29942}: NameServer = 109.226.0.82 109.226.4.18
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~2\Office12\GR99D3~1.DLL
O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Avira AntiVir Scheduler (AntiVirSchedulerService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\sched.exe
O23 - Service: Avira AntiVir Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\avguard.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Nero BackItUp Scheduler 3 - Nero AG - C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: PLFlash DeviceIoControl Service - Prolific Technology Inc. - C:\WINDOWS\system32\IoctlSvc.exe
O23 - Service: Ralink Registry Writer (RalinkRegistryWriter) - Ralink Technology, Corp. - C:\Program Files\EDIMAX\Common\RalinkRegistryWriter.exe
O23 - Service: ThreatFire - PC Tools - C:\Program Files\ThreatFire\TFService.exe
O23 - Service: US30Service - Unknown owner - C:\Program Files\CRC Check XP\US30Service.exe

--
End of file - 8055 bytes










Uninstalls:

µTorrent
32 Bit HP CIO Components Installer
Adobe AIR
Adobe AIR
Adobe Anchor Service CS3
Adobe Asset Services CS3
Adobe Bridge CS3
Adobe Bridge Start Meeting
Adobe Camera Raw 4.0
Adobe CMaps
Adobe Default Language CS3
Adobe Device Central CS3
Adobe Dreamweaver CS3
Adobe Dreamweaver CS3
Adobe ExtendScript Toolkit 2
Adobe Extension Manager CS3
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Help Viewer CS3
Adobe PDF Library Files
Adobe Reader 9.1.2
Adobe Setup
Adobe Shockwave Player 11.5
Adobe Type Support
Adobe Update Manager CS3
Adobe Version Cue CS3 Client
AGEIA GAME System Software
Alien Swarm
Apple Application Support
Apple Mobile Device Support
Apple Software Update
Atheros Communications Inc.(R) AR8121/AR8113 Gigabit/Fast Ethernet Driver
Avira AntiVir Personal - Free Antivirus
BirdsSoft VPN-X 2.4.1.44
Bonjour
Call of Duty(R) 4 - Modern Warfare(TM) 1.6 Patch
Call of Duty(R) 4 - Modern Warfare(TM) 1.7 Patch
CCleaner
Combined Community Codec Pack 2008-09-21 16:18
Continuum
Crystal Reports Basic for Visual Studio 2008
Data Access Objects (DAO) 3.5
Demigod
Demigod
Digsby
DivX Codec
Edimax Wireless LAN
EVEREST Home Edition v2.20
FastStone Image Viewer 3.9
File Shredder 2.0
FLV Player 2.0 (build 25)
Football Manager 2011
FreeMind
Full Tilt Poker
GlassFish V2 UR2
GlassFish v3 Prelude
Google Talk Plugin
Hattrick Organizer (remove only)
HP Officejet J6400 Series
HP Photosmart C4340 All-In-One Driver Software 10.0 Rel .3
iTunes
Java DB 10.4.1.3
Java(TM) 6 Update 17
Java(TM) 6 Update 7
Java(TM) SE Development Kit 6 Update 10
KC Softwares VideoInspector
K-Lite Mega Codec Pack 3.7.5
League of Legends
Malwarebytes' Anti-Malware
Microsoft .NET Framework 2.0 Service Pack 1
Microsoft .NET Framework 3.0 Service Pack 1
Microsoft .NET Framework 3.5
Microsoft .NET Framework 3.5
Microsoft Choice Guard
Microsoft Device Emulator version 3.0 - ENU
Microsoft Document Explorer 2008
Microsoft Document Explorer 2008
Microsoft Games for Windows - LIVE
Microsoft Games for Windows - LIVE Redistributable
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Enterprise 2007
Microsoft Office Enterprise 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office Groove MUI (English) 2007
Microsoft Office Groove Setup Metadata MUI (English) 2007
Microsoft Office InfoPath MUI (English) 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Project MUI (English) 2007
Microsoft Office Project Professional 2007
Microsoft Office Project Professional 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Visio MUI (English) 2007
Microsoft Office Visio Professional 2007
Microsoft Office Visio Professional 2007
Microsoft Office Visual Web Developer 2007
Microsoft Office Visual Web Developer MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft SQL Server 2005
Microsoft SQL Server 2005 Express Edition (SQLEXPRESS)
Microsoft SQL Server 2005 Tools Express Edition
Microsoft SQL Server Compact 3.5 Design Tools ENU
Microsoft SQL Server Compact 3.5 ENU
Microsoft SQL Server Compact 3.5 for Devices ENU
Microsoft SQL Server Database Publishing Wizard 1.2
Microsoft SQL Server Native Client
Microsoft SQL Server Setup Support Files (English)
Microsoft SQL Server VSS Writer
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual J# 2.0 Redistributable Package
Microsoft Visual Studio 2005 Tools for Office Runtime
Microsoft Visual Studio 2008 Professional Edition - ENU
Microsoft Visual Studio Web Authoring Component
Microsoft Windows SDK for Visual Studio 2008 .NET Framework Tools
Microsoft Windows SDK for Visual Studio 2008 Headers and Libraries
Microsoft Windows SDK for Visual Studio 2008 SDK Reference Assemblies and IntelliSense
Microsoft Windows SDK for Visual Studio 2008 Tools
Microsoft Windows SDK for Visual Studio 2008 Win32 Tools
MozBackup 1.4.9
Mozilla Firefox (3.6.13)
Mozilla Sunbird (0.8)
MSDN Library for Visual Studio 2008 - ENU
MSDN Library for Visual Studio 2008 - ENU
MSVCRT
MSXML 6.0 Parser
Nero 8
neroxml
NetBeans IDE 6.5
NOD32 v3.0.642 FiX1.2 by TemDono (31 days remaining forever up
NVIDIA Graphics Driver 260.99
NVIDIA nView 135.36
NVIDIA nView Desktop Manager
NVIDIA PhysX
NVIDIA PhysX System Software 9.10.0514
Pando Media Booster
Polipo 1.0.4.1
PowerISO
Privoxy 3.0.6
QuickTime
Realtek High Definition Audio Driver
Revo Uninstaller 1.80
Security Update for Windows XP (KB923789)
Segoe UI
Skype Toolbars
Skype™ 4.2
SpeedFan (remove only)
StarCraft II
Steam
Sun Java Toolkit 1.0 for CDC
Team Fortress 2
ThreatFire
Tor (remove only)
TrueCrypt
Unity Web Player
Universal Shield
VCRedistSetup
Vidalia 0.2.10
Visual C++ 2008 x86 Runtime - (v9.0.30729)
Visual C++ 2008 x86 Runtime - v9.0.30729.01
Visual Studio 2005 Tools for Office Second Edition Runtime
Visual Studio Tools for the Office system 3.0 Runtime
Visual Studio Tools for the Office system 3.0 Runtime
VLC media player 1.1.4
WebEx
Winamp
Windows Live Call
Windows Live Communications Platform
Windows Live Essentials
Windows Live Essentials
Windows Live Messenger
Windows Live Sign-in Assistant
Windows Live Upload Tool
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Player Firefox Plugin
Windows Mobile 5.0 SDK R2 for Pocket PC
Windows Mobile 5.0 SDK R2 for Smartphone
WinMerge 2.12.2
WinRAR archiver
Droi
Active Member
 
Posts: 1
Joined: December 16th, 2010, 4:52 pm
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Re: svchost crashes by a stubborn malware

Unread postby askey127 » December 18th, 2010, 7:36 pm

Hi Droi,
Sorry for the delay.
If you still need help and are not receiving it elsewhere, please proceed as follows:
Can you give me a link to the other forum thread that helped you? It may give some clues as to what's on here.
-----------------------------------------------------------
Remove Registry items with HighjackThis. Start HijackThis. (Right-click and "Run as administrator" in Vista/Win7)
Click Do System Scan Only. When the Scan is complete, Check the following entries:
(Some of these lines may be missing)
O2 - BHO: flashget urlcatch - {2F364306-AA45-47B5-9F9D-39A8B94E7EF7} - C:\Program Files\FlashGet\jccatch.dll
O2 - BHO: FlashGet GetFlash Class - {F156768E-81EF-470C-9057-481BA8380DBA} - C:\Program Files\FlashGet\getflash.dll
O8 - Extra context menu item: &Download All with FlashGet - C:\Program Files\FlashGet\jc_all.htm
O8 - Extra context menu item: &Download with FlashGet - C:\Program Files\FlashGet\jc_link.htm
O8 - Extra context menu item: &???? ??????? ????-?? - C:\Program Files\FlashGet\jc_link.htm
O8 - Extra context menu item: &???? ??? ??????? ????-?? - C:\Program Files\FlashGet\jc_all.htm

Make sure Every other window except HJT is closed (No other tabs showing in the bottom tray), and Click Fix Checked
Click the "X" in the upper right corner of the HiJackThis window to close it.
-----------------------------------------------------------
Remove Programs Using Control Panel
(You can re-install Universal Shield again after we are through, if you wish)
From Start, Settings, Control Panel or Start, Control Panel, click Add/Remove Programs.
Highlight each Entry, as follows, one by one, if it exists, and choose Remove :

µTorrent
Full Tilt Poker
Java DB 10.4.1.3
Java(TM) 6 Update 17
Java(TM) 6 Update 7
Java(TM) SE Development Kit 6 Update 10
Universal Shield

Take extra care in answering questions posed by any Uninstaller.
----------------------------------------------
Download and Run Temp File Cleaner (TFC.exe)
Download Temp File Cleaner and save it to your desktop.
Double click to run it. (Right click and choose Run as Administrator in Vista or Win7)
If you have a lot of junk files to remove, it could take a while, so please be patient and let it finish.
When it's done, if it asks to Reboot, choose to do so. This will remove files that could not be removed while Windows was running.
After Restart, log back in to your usual account.
---------------------------------------------
Run CKScanner
Download CKScanner from HERE
Important - Save it to your desktop.
Doubleclick CKScanner.exe and click Search For Files.
After a couple minutes or less, when the cursor hourglass disappears, click Save List To File.
A message box will verify the file saved.
Double-click the CKFiles.txt icon on your desktop and copy/paste the contents in your next reply.

-----------------------------------------------------------
Download and Run ComboFix
IMPORTANT NOTE: ComboFix is a VERY POWERFUL tool. DO NOT use it without guidance.
ComboFix uses very forceful tactics to remove malware from your system. Your antivirus software may warn you about the file.
You will need to disable all your antivirus software after downloading but BEFORE running ComboFix.
.
  • Download ComboFix from here
  • Rename it while saving the download to zzz.exe and save it to your Desktop. Do not try to rename it after it has been saved to your desktop, or the infection may prevent you from using it.
    **Note: It is important that it is saved directly to your desktop and run from the desktop, not from any other folder on your computer**
  • DISABLE AVIRA ANTIVIR
    Please navigate to the system tray on the bottom right hand corner and look for an open umbrella on red background (looks like this:Image )
    • Right click it and untick any of the options AntiVir Guard enable, Antivir Webguard enable, and Antivir Mailguard enable, that are present.
    • You should now see a closed umbrella on a red background (looks like this: Image )
    The AntiVir Guards are now disabled.
  • Now start ComboFix (zzz.exe)
  • The tool will check whether the Recovery Console is present on your system. If it is not, ComboFix will prompt you whether you would like to install it. (You would).
  • If it is not, make sure you are connected to the internet as ComboFix needs to download a file. When you are connected to the internet, click Yes and follow the prompts.
    When asked whether to continue scanning or to exit, click Yes to continue scanning (no need to disconnect from the internet as ComboFix breaks your internet connection for you).
  • It will run through about 50 procedures, then take a while to assemble its output log.
  • Do not touch the computer AT ALL while ComboFix is running.
  • When finished, the report will open. Post the log in your next reply, and then Reenable your AVG protection software
A copy of the log will be located here if you need it-> C:\ComboFix.txt
If you cannot connect to the internet after running ComboFix, unplug the cable you use to connect to the internet and plug it back in.

The Recovery Console produces a brief (2 second) black screen at bootup which allows an additional technical resource for repair in case of a major failure. In regular operation, you can ignore it.

So we are looking for the log from CKScanner, the Combofix(zzz.exe) log, and any info on the previous link.
askey127
User avatar
askey127
Admin/Teacher
Admin/Teacher
 
Posts: 13906
Joined: April 17th, 2005, 3:25 pm
Location: New Hampshire USA

Re: svchost crashes by a stubborn malware

Unread postby askey127 » December 22nd, 2010, 12:51 pm

Due to Lack of Response, this topic is now closed.

If you still require help, please open a new thread in the Infected? Virus, malware, adware, ransomware, oh my! forum, include a fresh FRST log, and wait for a new helper.
User avatar
askey127
Admin/Teacher
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Posts: 13906
Joined: April 17th, 2005, 3:25 pm
Location: New Hampshire USA


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