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Help! Virus that I cannot get rid of - 'Gala Search'

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Help! Virus that I cannot get rid of - 'Gala Search'

Unread postby bmurrie » December 8th, 2010, 10:39 pm

Hi, hoping someone can help. I've been trying to keep a virus off my sister's computer for the last week. Sometimes it causes the computer to stop working all together, sometimes just the internet. Google searches default to 'Gala search' and any link opened defaults to fake anti-virus pages. I thought the virus was 'CleanUp Antivirus' but I'm not sure. I've ran every virus removal program, including Malwarebyte's Anti-Malware but no luck. Malwarebyte's at least registers the virus, but doesn't seem to delete it. Can anyone advise?

Thanks
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Re: Help! Virus that I cannot get rid of - 'Gala Search'

Unread postby NonSuch » December 9th, 2010, 2:51 am

Please familiarize yourself with the forum rules: >Forum Posting Rules - Please Read<

In order for us to help you it is necessary that you provide us with a HijackThis log. Please follow the guideline at the link below to start a new topic and post your HijackThis log by pasting it into your post. Do not utilize attachments.

This topic is now closed. Please start a new topic by following the HijackThis Guideline posted here: >Guideline for posting your HijackThis log<
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