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Unable to Run Gooredfix

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Unable to Run Gooredfix

Unread postby mbarrett03 » December 7th, 2010, 11:34 am


I have a google redirect trojan, whereby ~20% of my google search result links bring me to unrelated websites. I've tried running GooredFix.exe and but am getting the following error.

"You must be an Administrator to use GooredFix".

I am not logging in at the Administrator user, but I am a member of the local administrators group. Running Windows XP SP3 with Firefox 3.6.12. I ran a Malwarebytes scan which didn't detect anything, neither did TDSskiller. Output from Hijack this didn't show anything damaging either. My definitions are up to date. Also have Norton AV installed which isn't finding any issues.

I had hoped GooredFix would solve my problem, but I am getting the above message and can't find any posts with similar issues.

Any help would be appreciated.

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Posts: 5
Joined: December 7th, 2010, 11:28 am
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Re: Unable to Run Gooredfix

Unread postby mbarrett03 » December 7th, 2010, 12:22 pm

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:21:42 AM, on 12/7/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.17023)
Boot mode: Normal

Running processes:
C:\Program Files\Symantec AntiVirus\Smc.exe
C:\Program Files\Intel\WiFi\bin\S24EvMon.exe
C:\Program Files\Cisco\Cisco AnyConnect VPN Client\vpnagent.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Program Files\Intel\WiFi\bin\EvtEng.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\mdm.exe
C:\Program Files\170 Systems\170 Markview Import Server\MVImport.exe
C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe
C:\Program Files\SigmaTel\C-Major Audio\WDM\StacSV.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Tether\TBService.exe
C:\Program Files\Common Files\VMware\USB\vmware-usbarbitrator.exe
C:\Program Files\Intel\WiFi\bin\WLKeeper.exe
C:\Program Files\VMware\VMware Player\vmware-authd.exe
C:\Program Files\Symantec AntiVirus\SmcGui.exe
C:\Program Files\TortoiseSVN\bin\TSVNCache.exe
C:\Program Files\Common Files\Intel\WirelessCommon\iFrmewrk.exe
C:\Program Files\UltraMon\UltraMon.exe
C:\Program Files\Common Files\Research In Motion\Auto Update\RIMAutoUpdate.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Canon\Canon IJ Network Scan Utility\CNMNSUT.exe
C:\Program Files\UltraMon\UltraMonTaskbar.exe
C:\Program Files\Unlocker\UnlockerAssistant.exe
C:\Program Files\Intel\WiFi\bin\ZCfgSvc.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\VMware\VMware Player\hqtray.exe
C:\Program Files\eFax Messenger 4.4\J2GDllCmd.exe
C:\Program Files\WebEx\Productivity Tools\PTIM.exe
C:\Program Files\WebEx\Productivity Tools\ptSrv.exe
C:\Program Files\Windows Desktop Search\WindowsSearch.exe
C:\Program Files\eFax Messenger 4.4\J2GTray.exe
C:\Program Files\Trillian\trillian.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Microsoft Office\Office12\OUTLOOK.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Microsoft Office\Office12\WINWORD.EXE
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Documents and Settings\mbarrett\Local Settings\Application Data\Google\Google Talk Plugin\googletalkplugin.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://corporate.kofax.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Windows Internet Explorer provided by Kofax Inc.
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = globalproxy.dhl.com:8080
O1 - Hosts: r4ebsr12 r4ebsr12.kofax.com r4ebsr12.170systems.com #R12
O1 - Hosts: r4e11510 r4e11510.kofax.com r4e11510.170systems.com
O1 - Hosts: w2k3r2sp2 w2k3r2sp2.kofax.com
O1 - Hosts: rpc7406.td.teradata.com
O1 - Hosts: rpc7402-vip.td.teradata.com
O1 - Hosts: auohstdat16-vip.oracleoutsourcing.com
O1 - Hosts: auohstdat17.td.teradata.com
O1 - Hosts: auohstdat18.td.teradata.com
O1 - Hosts: auohstdat19.td.teradata.com
O1 - Hosts: auohstdat20.td.teradata.com
O1 - Hosts: auohstdat21.td.teradata.com
O1 - Hosts: apwf.terada.com
O1 - Hosts: auohstdat27.td.teradata.com
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: WebEx Productivity Tools - {90E2BA2E-DD1B-4cde-9134-7A8B86D33CA7} - C:\Program Files\WebEx\Productivity Tools\ptonecli.dll
O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: WebEx Productivity Tools - {90E2BA2E-DD1B-4cde-9134-7A8B86D33CA7} - C:\Program Files\WebEx\Productivity Tools\ptonecli.dll
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NVHotkey] rundll32.exe nvHotkey.dll,Start
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [IntelWireless] "C:\Program Files\Common Files\Intel\WirelessCommon\iFrmewrk.exe" /tf Intel Wireless Tray
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [UltraMon] "C:\Program Files\UltraMon\UltraMon.exe" /auto
O4 - HKLM\..\Run: [BlackBerryAutoUpdate] C:\Program Files\Common Files\Research In Motion\Auto Update\RIMAutoUpdate.exe /background
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [IJNetworkScanUtility] C:\Program Files\Canon\Canon IJ Network Scan Utility\CNMNSUT.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [UnlockerAssistant] "C:\Program Files\Unlocker\UnlockerAssistant.exe"
O4 - HKLM\..\Run: [IntelZeroConfig] "C:\Program Files\Intel\WiFi\bin\ZCfgSvc.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [VMware hqtray] "C:\Program Files\VMware\VMware Player\hqtray.exe"
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\mbarrett\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c
O4 - HKCU\..\Run: [ISUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler
O4 - HKCU\..\Run: [eFax 4.4] "C:\Program Files\eFax Messenger 4.4\J2GDllCmd.exe" /R
O4 - HKCU\..\Run: [PTIM.exe] C:\Program Files\WebEx\Productivity Tools\PTIM.exe
O4 - Startup: eFax 4.4.lnk = C:\Program Files\eFax Messenger 4.4\J2GTray.exe
O4 - Startup: Trillian.lnk = C:\Program Files\Trillian\trillian.exe
O4 - Global Startup: VPN Client.lnk = ?
O4 - Global Startup: Windows Search.lnk = C:\Program Files\Windows Desktop Search\WindowsSearch.exe
O9 - Extra button: Skype Plug-In - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra 'Tools' menuitem: Skype Plug-In - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\program files\vmware\vmware player\vsocklib.dll
O10 - Unknown file in Winsock LSP: c:\program files\vmware\vmware player\vsocklib.dll
O15 - Trusted Zone: http://al.kofax.com
O15 - Trusted Zone: http://helpdesk.kofax.com
O15 - Trusted Zone: http://knownow.kofax.com
O15 - Trusted Zone: http://lms.kofax.com
O15 - Trusted Zone: http://sp.kofax.com
O15 - Trusted Zone: http://www.kofax.com
O15 - ESC Trusted Zone: http://runonce.msn.com
O16 - DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} (Office Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=58813
O16 - DPF: {55963676-2F5E-4BAF-AC28-CF26AA587566} (Cisco AnyConnect VPN Client Web Control) - https://remote1.kofax.com/CACHE/webvpn/ ... vpnweb.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupda ... 6182050937
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftup ... 9918679250
O16 - DPF: {CAFECAFE-0013-0001-0025-ABCDEFABCDEF} (JInitiator -
O16 - DPF: {CAFECAFE-0013-0001-0030-ABCDEFABCDEF} (JInitiator -
O16 - DPF: {DC7D77DA-E1AC-4D40-930B-B87B2954E034} (QuickMksAxCtl Class) - https://labmanager01.170systems.com/Lab ... re-mks.cab
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://170systems.webex.com/client/T26 ... eatgpc.cab
O16 - DPF: {F27237D7-93C8-44C2-AC6E-D6057B9A918F} (JuniperSetupClientControl Class) - https://juniper.net/dana-cached/sc/Juni ... Client.cab
O16 - DPF: {FD0A97F4-914F-4EB2-A43B-4371137D73CE} (MVApplet Control) - http://r4e11510.kofax.com:7777/mvee-vie ... Plugin.exe
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = kofax.com
O17 - HKLM\Software\..\Telephony: DomainName = kofax.com
O17 - HKLM\System\CCS\Services\Tcpip\..\{8E7CED35-6C16-4A53-AD24-E1EF10753B39}: NameServer =,
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = kofax.com
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: SearchList = 170systems.com,170systems.com,170systems.com,170systems.com,170systems.com,170systems.com,170systems.com,170systems.com,170systems.com,170systems.com,170systems.com,170systems.com,170systems.com,kofax.com,kofax.com,kofax.com,home
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = kofax.com
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: SearchList = 170systems.com,170systems.com,170systems.com,170systems.com,170systems.com,170systems.com,170systems.com,170systems.com,170systems.com,170systems.com,170systems.com,170systems.com,170systems.com,kofax.com,kofax.com,kofax.com,home
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: SearchList = 170systems.com,170systems.com,170systems.com,170systems.com,170systems.com,170systems.com,170systems.com,170systems.com,170systems.com,170systems.com,170systems.com,170systems.com,170systems.com,kofax.com,kofax.com,kofax.com,home
O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
O23 - Service: Intel® PROSet/Wireless Event Log (EvtEng) - Intel(R) Corporation - C:\Program Files\Intel\WiFi\bin\EvtEng.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Imapi Helper - Alex Feinman - C:\Program Files\Alex Feinman\ISO Recorder\ImapiHelper.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: 170 MarkView Import Server (CARLSON) (MVImportServer_CARLSON) - 170 Systems, Inc. - C:\Program Files\170 Systems\170 Markview Import Server\MVImport.exe
O23 - Service: 170 MarkView Import Server (DB1) (MVImportServer_DB1) - 170 Systems, Inc. - C:\Program Files\170 Systems\170 Markview Import Server\MVImport.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Oracle-mattProcessManager - Unknown owner - C:\product\\OracleAS_1\opmn\bin\opmn.exe
O23 - Service: Quest Migration Manager RUM Agent Service (QsRUMAgent) - Quest Software - C:\WINDOWS\Quest Resource Updating Agent\QsResourceUpdatingAgent.exe
O23 - Service: Intel® PROSet/Wireless Registry Service (RegSrvc) - Intel(R) Corporation - C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - CACE Technologies, Inc. - C:\Program Files\WinPcap\rpcapd.exe
O23 - Service: Intel® PROSet/Wireless WiFi Service (S24EventMonitor) - Intel(R) Corporation - C:\Program Files\Intel\WiFi\bin\S24EvMon.exe
O23 - Service: Symantec Management Client (SmcService) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Smc.exe
O23 - Service: SigmaTel Audio Service (STacSV) - SigmaTel, Inc. - C:\Program Files\SigmaTel\C-Major Audio\WDM\StacSV.exe
O23 - Service: Symantec Endpoint Protection (Symantec AntiVirus) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: TetherBerry - Unknown owner - C:\Program Files\Tether\TBService.exe
O23 - Service: VMware Agent Service (ufad-ws60) - VMware, Inc. - C:\Program Files\VMware\VMware Player\vmware-ufad.exe
O23 - Service: VMware Authorization Service (VMAuthdService) - VMware, Inc. - C:\Program Files\VMware\VMware Player\vmware-authd.exe
O23 - Service: VMware DHCP Service (VMnetDHCP) - VMware, Inc. - C:\WINDOWS\system32\vmnetdhcp.exe
O23 - Service: VMware USB Arbitration Service (VMUSBArbService) - VMware, Inc. - C:\Program Files\Common Files\VMware\USB\vmware-usbarbitrator.exe
O23 - Service: VMware NAT Service - VMware, Inc. - C:\WINDOWS\system32\vmnat.exe
O23 - Service: Cisco AnyConnect VPN Agent (vpnagent) - Cisco Systems, Inc. - C:\Program Files\Cisco\Cisco AnyConnect VPN Client\vpnagent.exe
O23 - Service: Intel(R) PROSet/Wireless SSO Service (WLANKEEPER) - Intel(R) Corporation - C:\Program Files\Intel\WiFi\bin\WLKeeper.exe

End of file - 17306 bytes
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Posts: 5
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Re: Unable to Run Gooredfix

Unread postby mbarrett03 » December 7th, 2010, 12:25 pm

Actually, upon closer look this looks off:
O17 - HKLM\System\CCS\Services\Tcpip\..\{8E7CED35-6C16-4A53-AD24-E1EF10753B39}: NameServer =,

Any thoughts?
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Posts: 5
Joined: December 7th, 2010, 11:28 am

Re: Unable to Run Gooredfix

Unread postby mbarrett03 » December 7th, 2010, 12:46 pm

Scratch that - turns out those belong to OpenDNS
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Posts: 5
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Re: Unable to Run Gooredfix

Unread postby Cypher » December 7th, 2010, 12:56 pm

You have replied to your own topic, and as a result we must close this topic.

May I draw your attention to THIS topic, which you should have read before posting for help.

THIS is the section that tells you why you should not reply to your own topic.

This topic will now be closed

If you still require help, please open a new thread in the Malware Removal forum, post the logs asked for in the first topic I linked to and wait for assistance.
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