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cant update windows

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cant update windows

Unread postby nacmama » December 4th, 2010, 2:23 pm

I can't update windows and my computer takes FOREVER to start up. had other problems with adobe and my wireless printer several months ago and not sure if i change settings i shouldn't have or what,but things have gotten progressively worse.
I have windows vista 32 bit, beyond that havent a clue. thanks so much, nacmama

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 12:01:26 PM, on 12/4/2010
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v8.00 (8.00.6001.18904)
Boot mode: Normal

Running processes:
C:\Windows\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Program Files\ScanSoft\PaperPort\Pptd40nt.exe
C:\Program Files\Lexmark Pro200-S500 Series\lxebmon.exe
C:\Program Files\Lexmark Pro200-S500 Series\ezprint.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Microsoft Works\WkCalRem.exe
C:\Program Files\Hewlett-Packard\HP wireless Assistant\WiFiMsg.EXE
C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Users\admin\Desktop\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE= ... io&pf=cnnb
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE= ... io&pf=cnnb
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE= ... io&pf=cnnb
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - C:\Program Files\Microsoft Money\System\mnyside.dll
O2 - BHO: Lexmark Printable Web - {D2C5E510-BE6D-42CC-9F61-E4F939078474} - C:\Program Files\Lexmark Printable Web\bho.dll
O2 - BHO: Microsoft Live Search Toolbar Helper - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\Program Files\MSN\Toolbar\3.0.0541.0\msneshellx.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: Microsoft Live Search Toolbar - {1E61ED7C-7CB8-49d6-B9E9-AB4C880C8414} - c:\Program Files\MSN\Toolbar\3.0.0541.0\msneshellx.dll
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
O4 - HKLM\..\Run: [PaperPort PTD] c:\progra~1\scansoft\paperp~1\pptd40nt.exe
O4 - HKLM\..\Run: [lxebmon.exe] "C:\Program Files\Lexmark Pro200-S500 Series\lxebmon.exe"
O4 - HKLM\..\Run: [EzPrint] "C:\Program Files\Lexmark Pro200-S500 Series\ezprint.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Startup: wkcalrem.LNK = C:\Program Files\Microsoft Works\WkCalRem.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyside.dll
O15 - Trusted Zone: http://www.usps.com
O16 - DPF: {1C11B948-582A-433F-A98D-A8C4D5CC64F2} (20-20 3D Viewer) - https://lowes.2020.net/Core/Player/2020 ... _Win32.cab
O16 - DPF: {A8F2B9BD-A6A0-486A-9744-18920D898429} (ScorchPlugin Class) - http://www.sibelius.com/download/softwa ... Plugin.cab
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://kindermusikevents.webex.com/cli ... atgpc1.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: lxeb_device - - C:\Windows\system32\lxebcoms.exe
O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\Windows\system32\nvvsvc.exe
O23 - Service: Recovery Service for Windows - Unknown owner - C:\Program Files\SMINST\BLService.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

--
End of file - 6110 bytes


Here is the uninstall list

ABBYY FineReader 6.0 Sprint
Acrobat.com
Acrobat.com
Activation Assistant for the 2007 Microsoft Office suites
ActiveCheck component for HP Active Support Library
Adobe AIR
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Reader 9.3.3
Adobe Shockwave Player
AOL Uninstaller (Choose which Products to Remove)
Atheros Driver Installation Program
Brother Extensions for Paperport
Cisco EAP-FAST Module
Cisco LEAP Module
Cisco PEAP Module
Conexant HD Audio
CyberLink DVD Suite
CyberLink DVD Suite
ESU for Microsoft Vista
FamilyConnect - Fall 09
FamilyConnect - W09
FileZilla Client 3.3.0.1
Fisher-Price Computer Cool School
Fisher-Price Computer Cool School
HDAUDIO Soft Data Fax Modem with SmartCP
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
HP Active Support Library
HP Customer Experience Enhancements
HP Doc Viewer
HP DVD Play 3.7
HP Help and Support
HP Total Care Advisor
HP Update
HP User Guides 0118
HP Wireless Assistant
HPAsset component for HP Active Support Library
HPNetworkAssistant
HPTCSSetup
Ipswitch WS_FTP LE
Java(TM) 6 Update 19
Java(TM) 6 Update 7
LabelPrint
LabelPrint
Lexmark Printable Web
Lexmark Pro200-S500 Series
LightScribe System Software 1.14.17.1
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1
Microsoft Live Search Toolbar
Microsoft Money 2003
Microsoft Money 2003 System Pack
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Excel MUI (English) 2007
Microsoft Office Home and Student 2007
Microsoft Office Home and Student 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Silverlight
Microsoft VC9 runtime libraries
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Works
MSXML 4.0 SP2 (KB973688)
muvee Reveal
My HP Games
NetWaiting
Nikon Message Center
Norton Internet Security
NVIDIA Drivers
OpenOffice.org 3.1
PaperPort 6.5
Pdf995
PdfEdit995
PictureProject
PictureProject In Touch Downloader 1.0
Power2Go
Power2Go
PowerDirector
PowerDirector
Puzzle Play Mazes
PVSonyDll
Realtek USB 2.0 Card Reader
RTC Client API v1.2
Sibelius Scorch (ActiveX Only)
Signature995
Synaptics Pointing Device Driver
Uniblue RegistryBooster 2010
Uninstall AOL Emergency Connect Utility 1.0
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Viewpoint Media Player
nacmama
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Posts: 8
Joined: December 4th, 2010, 2:13 pm
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Re: cant update windows

Unread postby MWR 3 day Mod » December 8th, 2010, 1:37 am

Hi,

We are sorry to see your topic is over three days old and no one has yet been able to respond and offer help.

If you still require assistance, please post a link to your topic in our Waiting for help with malware removal? forum, and our staff will make an effort to assist you as promptly as possible. Only post a LINK to this topic, DO NOT post your DDS log!

Please do not reply to this topic.

If you haven't posted within two days in the "Waiting for help with malware removal?" forum, we will assume you have been able to get assistance in other ways and this topic will be closed.
MWR 3 day Mod
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Re: cant update windows

Unread postby xixo_12 » December 10th, 2010, 11:05 am

Hello and Welcome to Anti-Malware Forums.Image
Introduction and rules :
  • I'm xixo_12 and really glad to help you.
  • You're advised to refrain running any self fixes until I give the "All Clean Speech"
  • Instruction in this topic is special create for current problem and don't apply those on another system.
  • You're advised to ask for any uncertainty.
  • If you are receiving help or have received help on this problem elsewhere, please let us know.

Please make sure you have done your reading on this topic : How to get help at this forum
Please! If you need more time to do all the instructions, let me know before 72hours is done. Otherwise, your thread will be closed

+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
Now, we will start the collaboration.
Do keep in mind, removing malware is one of hazardous undertaking. I'm ready to share what I have learn through years in removing malware but I'm also fallible.
You're advised to back up all the important data before we start.
Note : Due to limitation, Windows Vista require user to Right click > Run as Administrator to use the tools.
+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

First,
Advices.
===============================

Viewpoint.
  • Though not exactly classed as malware they do have some undersirible characteristics.
  • However there is no point to uninstalling any of them, through update of AIM/AOL will install viewpoint automatically.
  • Isn't that nice of AOL and their applications.

Registry related program.

===============================

Next,
Fix entries.
  • Run the HiJack This by right click on the tool > Run as Administrator.
  • Click on Do a system scan only button.
  • Search the entries as below and tick at the small box.
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE= ... io&pf=cnnb
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE= ... io&pf=cnnb
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE= ... io&pf=cnnb
    O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
    O15 - Trusted Zone: http://www.usps.com
  • Close any other program and leave HiJackThis program alone.
  • Click Fix checked.

Next,
Check Disk.
  • Open Notepad.exe
  • Copy and paste below code into the notepad.
    Code: Select all
    cmd /c chkdsk c: |find /v "percent" >> "%userprofile%\desktop\checkhd.txt"
    del %0
  • Click on File > Save As
    Save in : Desktop
    File name : xixo.bat
    Save as type : All Files
  • It will look like this :
    Image
  • Right click on xixo.bat > Run As Administrator (the batch file will perform the task and auto delete itself).
  • A blank command window will open on your desktop, then close in a few minutes. This is normal.
  • Please post the contents of checkhd.txt (On the desktop).

What you need to post
Checklist.
  • Content of checkhd.txt
User avatar
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Re: cant update windows

Unread postby nacmama » December 10th, 2010, 12:11 pm

The type of the file system is NTFS.
The volume is in use by another process. Chkdsk
might report errors when no corruption is present.

WARNING! F parameter not specified.
Running CHKDSK in read-only mode.

CHKDSK is verifying files (stage 1 of 3)...
File verification completed.
564 large file records processed.

0 bad file records processed.

0 EA records processed.

60 reparse records processed.

CHKDSK is verifying indexes (stage 2 of 3)...
Index verification completed.
0 unindexed files processed.

CHKDSK is verifying security descriptors (stage 3 of 3)...
Security descriptor verification completed.
24823 data files processed.

CHKDSK is verifying Usn Journal...
Usn Journal verification completed.
The Volume Bitmap is incorrect.
Windows found problems with the file system.
Run CHKDSK with the /F (fix) option to correct these.

232789984 KB total disk space.
93088992 KB in 167224 files.
86264 KB in 24824 indexes.
0 KB in bad sectors.
249536 KB in use by the system.
4096 KB occupied by the log file.
139365192 KB available on disk.

4096 bytes in each allocation unit.
58197496 total allocation units on disk.
34841298 allocation units available on disk.
Unable to obtain a handle to the event log.
nacmama
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Posts: 8
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Re: cant update windows

Unread postby xixo_12 » December 10th, 2010, 12:23 pm

Hi,
Let's proceed.

First,
ATF by Atribune
Please download HERE and save to the desktop. Right click on ATF Cleaner.exe > Run as Administrator to open it.
Under Main choose:
    choose: Select All
    Click the Empty Selected button.
if you use Firefox:
    Click Firefox at the top and choose: Select All
    Click the Empty Selected button.
    NOTE: If you would like to keep your saved passwords, please click NO at the prompt.
if you use Opera:
    Click Opera at the top and choose: Select All
    Click the Empty Selected button.
    NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

Click Exit on the Main menu to close the program

Next,
Check Disk (Fix).
  • Open Notepad.exe
  • Copy and paste below code into the notepad.
    Code: Select all
    cmd /c chkdsk c: /F
    del %0
  • Click on File > Save As
    Save in : Desktop
    File name : xixo.bat
    Save as type : All Files
  • It will look like this :
    Image
  • Right click on xixo.bat > Run As Administrator (the batch file will perform the task and auto delete itself).
  • You will get a message to schedule the volume to be checked in the next reboot.
  • Please answer Y.
  • Type exit to close the Command window.
  • Go to Start, Turn Off Computer and choose Restart
  • It will scan again and make the repairs as the first part of the reboot process.
It's possible that the chkdsk c: /F sequence may have to be run on reboot twice to pick up everything.

Next,
Discussion
Do you know how to defrag your system? If yes, just proceed to run once, If no, let me know.
How is your system?

What you need to post
Checklist.
  • Respond to our discussion
User avatar
xixo_12
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Location: Malaysia

Re: cant update windows

Unread postby nacmama » December 10th, 2010, 12:57 pm

i was able to perform everything above except the defrag, when i click on the icon to defrag a window pops up asking me permission to proceed, i click continue nothing happens. I have also tried 'run as administrator" same thing happens
nacmama
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Posts: 8
Joined: December 4th, 2010, 2:13 pm

Re: cant update windows

Unread postby xixo_12 » December 11th, 2010, 12:44 am

Hi,
Let's try this.

First,
Hard-Drive Maintenance
  • Click Start > In the search box, type cmd.
  • Right click on cmd > Run as administrator > Allow the process.
  • At the Command Prompt, type in:
    Code: Select all
    CD C:\
  • Hit the Enter/Return key.
  • Now type in
    Code: Select all
     DEFRAG C: -V -W
  • Hit the Enter/Return key.
  • A Analysis report will be displayed and then Windows will start the Defragmention run automatically.
  • This may take some time, when completed the Command Prompt C:\> will appear.
  • Now type in
    Code: Select all
    CHKDSK C: /R 
  • Hit the Enter/Return key.
  • When prompted with:
    CHKDSK cannot run because the volume is in use by another process
    Would you like to schedule this volume to be checked next time the system restarts (Y/N)
  • Type in Y and hit the Enter/Return key.
  • Type in
    Code: Select all
    EXIT
  • Hit the Enter/Return key.
  • Now Reboot(Restart) your computer.
Note: Upon Reboot(Restart) the CHKDSK(check-disk) will start and carry out the repairs required.

Note: Do not touch either the keyboard or Mouse, otherwise the Check-Disk will be cancelled and you computer will continue to boot-up as normal

What you need to post
Checklist.
  • Do update about your system.
User avatar
xixo_12
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Posts: 2340
Joined: October 14th, 2008, 11:40 am
Location: Malaysia

Re: cant update windows

Unread postby nacmama » December 11th, 2010, 12:58 pm

xixo_12 wrote:[*]Now type in
Code: Select all
CHKDSK C: /R 

[*]Hit the Enter/Return key.
[*]When prompted with:
CHKDSK cannot run because the volume is in use by another process
Would you like to schedule this volume to be checked next time the system restarts (Y/N)

[*]Type in Y and hit the Enter/Return key.
[*]Type in
Code: Select all
EXIT

[*]Hit the Enter/Return key.[quote]

After i type in Y and hit enter/return the window closes, it did this yesterday as well, i don't get the chance to type 'exit' . I did see on the restart that my computer did do the chkdsk process though. just wondering if that is another sign of a problem?
nacmama
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Posts: 8
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Re: cant update windows

Unread postby nacmama » December 11th, 2010, 7:01 pm

defrag is taking FOREVER, it has been 6 hours, i am on an old computer now, how long do i wait?

THere are a bunch of stats on my screen and the last line is

"Note: On NTFS volumes, file fragments larger than 64MB are not incluided in the fragmentation statistics"
Then below that is a cursor blinking. on a blank line, no C:\, etc. just the cursor by itself

my harddrive lite is on so it does look as though the harddrive is doing something,

is it ok when my computer screensaver comes on? and when my computer screen goes black? if i touch the mouse it comes back on, it doesn't appear to be giong "to sleep" just powersaver for screen????

anyway, how long do i wait? is it ok to just leave it or do i need to cut power and restart?
nacmama
Active Member
 
Posts: 8
Joined: December 4th, 2010, 2:13 pm

Re: cant update windows

Unread postby xixo_12 » December 11th, 2010, 10:28 pm

Hi,
Do restart your system and provide to me with the log below.
I want to check on something since it's resulting differently from expectation.
Ignore previous instruction.

First,
RSIT by random/random.
Please download from HERE and save to the desktop.
  • Right click on RSIT.exe > Run as Administrator to run the tool.
  • Click Continue at the disclaimer screen.
  • Once it finishes, two logs will open.
    • log.txt will be opened maximized
    • info.txt will be opened minimized
  • Please post the contents of both logs in your next post.
***You can find manually the log at C:\rsit

What you need to post
Checklist.
  • Content of log.txt and info.txt (Find both in c:\rsit)
User avatar
xixo_12
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Posts: 2340
Joined: October 14th, 2008, 11:40 am
Location: Malaysia

Re: cant update windows

Unread postby nacmama » December 12th, 2010, 11:35 am

I accidentily closed the defrag last night, and so i redid the process that you had sent earilier, i didn't see this post yet. it seemed to take an hour?? maybe a bit more or less, then the chkdsk process, took quite a while, not sure how long as once it got to step 4 of 5 it was proceeding very slow so i went to bed, it was done by this am. anyway, i did as your later post asked, here are results,

Also this time i was able to type 'exit' to close the window.

I also tried once again this morning to update windows and i keep getting the same error code 800070422
i can't remember when i first had this problem, but i think it has been quite a while, that is probably why i had that registry booster program- was an attempt to fix things, i have also in the past made different changes to my startup processes, but don't remember what, should i go and let everything 'run'? instead of a partial list of stuff actually wanting to run?

---------------------------------------------------

Logfile of random's system information tool 1.08 (written by random/random)
Run by admin at 2010-12-12 09:23:15
Microsoft® Windows Vista™ Home Premium Service Pack 2
System drive C: has 121 GB (53%) free of 227 GB
Total RAM: 1790 MB (71% free)

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 9:23:43 AM, on 12/12/2010
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v8.00 (8.00.6001.18904)
Boot mode: Normal

Running processes:
C:\Windows\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Program Files\ScanSoft\PaperPort\Pptd40nt.exe
C:\Program Files\Lexmark Pro200-S500 Series\lxebmon.exe
C:\Program Files\Lexmark Pro200-S500 Series\ezprint.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Microsoft Works\WkCalRem.exe
C:\Program Files\Hewlett-Packard\HP wireless Assistant\WiFiMsg.EXE
C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Users\admin\Desktop\RSIT.exe
C:\Program Files\trend micro\admin.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - C:\Program Files\Microsoft Money\System\mnyside.dll
O2 - BHO: Lexmark Printable Web - {D2C5E510-BE6D-42CC-9F61-E4F939078474} - C:\Program Files\Lexmark Printable Web\bho.dll
O2 - BHO: Microsoft Live Search Toolbar Helper - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\Program Files\MSN\Toolbar\3.0.0541.0\msneshellx.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O3 - Toolbar: Microsoft Live Search Toolbar - {1E61ED7C-7CB8-49d6-B9E9-AB4C880C8414} - c:\Program Files\MSN\Toolbar\3.0.0541.0\msneshellx.dll
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
O4 - HKLM\..\Run: [PaperPort PTD] c:\progra~1\scansoft\paperp~1\pptd40nt.exe
O4 - HKLM\..\Run: [lxebmon.exe] "C:\Program Files\Lexmark Pro200-S500 Series\lxebmon.exe"
O4 - HKLM\..\Run: [EzPrint] "C:\Program Files\Lexmark Pro200-S500 Series\ezprint.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Startup: wkcalrem.LNK = C:\Program Files\Microsoft Works\WkCalRem.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyside.dll
O16 - DPF: {1C11B948-582A-433F-A98D-A8C4D5CC64F2} (20-20 3D Viewer) - https://lowes.2020.net/Core/Player/2020 ... _Win32.cab
O16 - DPF: {A8F2B9BD-A6A0-486A-9744-18920D898429} (ScorchPlugin Class) - http://www.sibelius.com/download/softwa ... Plugin.cab
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://kindermusikevents.webex.com/cli ... atgpc1.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: lxeb_device - - C:\Windows\system32\lxebcoms.exe
O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\Windows\system32\nvvsvc.exe
O23 - Service: Recovery Service for Windows - Unknown owner - C:\Program Files\SMINST\BLService.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

--
End of file - 5394 bytes

======Registry dump======

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{18DF081C-E8AD-4283-A596-FA578C2EBDC3}]
Adobe PDF Link Helper - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll [2010-06-19 75200]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{243B17DE-77C7-46BF-B94B-0B5F309A0E64}]
C:\Program Files\Microsoft Money\System\mnyside.dll [2002-07-17 163906]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{D2C5E510-BE6D-42CC-9F61-E4F939078474}]
Lexmark Printable Web - C:\Program Files\Lexmark Printable Web\bho.dll [2008-05-21 180224]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{d2ce3e00-f94a-4740-988e-03dc2f38c34f}]
Microsoft Live Search Toolbar Helper - c:\Program Files\MSN\Toolbar\3.0.0541.0\msneshellx.dll [2008-08-28 86032]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{DBC80044-A445-435b-BC74-9C25C1C588A9}]
Java(tm) Plug-In 2 SSV Helper - C:\Program Files\Java\jre6\bin\jp2ssv.dll [2010-03-09 41760]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
{1E61ED7C-7CB8-49d6-B9E9-AB4C880C8414} - Microsoft Live Search Toolbar - c:\Program Files\MSN\Toolbar\3.0.0541.0\msneshellx.dll [2008-08-28 86032]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]
"SynTPEnh"=C:\Program Files\Synaptics\SynTP\SynTPEnh.exe [2008-04-17 1049896]
"hpWirelessAssistant"=C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe [2008-04-15 488752]
"PaperPort PTD"=c:\progra~1\scansoft\paperp~1\pptd40nt.exe [2001-04-02 26624]
"lxebmon.exe"=C:\Program Files\Lexmark Pro200-S500 Series\lxebmon.exe [2010-01-18 770728]
"EzPrint"=C:\Program Files\Lexmark Pro200-S500 Series\ezprint.exe [2010-01-18 139944]
"Adobe Reader Speed Launcher"=C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe [2010-06-19 35760]
"Adobe ARM"=C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe [2010-06-09 976832]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
"WMPNSCFG"=C:\Program Files\Windows Media Player\WMPNSCFG.exe [2008-01-20 202240]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HP Software Update]
C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe [2007-05-08 54840]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QPService]
C:\Program Files\HP\QuickPlay\QPService.exe [2008-09-23 468264]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched]
C:\Program Files\Common Files\Java\Java Update\jusched.exe [2010-02-18 248040]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\UpdateLBPShortCut]
C:\Program Files\CyberLink\LabelPrint\MUITransfer\MUIStartMenu.exe [2008-06-13 210216]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\UpdateP2GoShortCut]
C:\Program Files\CyberLink\Power2Go\MUITransfer\MUIStartMenu.exe [2008-06-13 210216]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\UpdatePSTShortCut]
C:\Program Files\CyberLink\DVD Suite\MUITransfer\MUIStartMenu.exe [2008-10-06 210216]

C:\Users\admin\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup
wkcalrem.LNK - C:\Program Files\Microsoft Works\WkCalRem.exe

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\WudfPf]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\WudfRd]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\WudfSvc]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\WudfUsbccidDriver]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System]
"dontdisplaylastusername"=0
"legalnoticecaption"=
"legalnoticetext"=
"shutdownwithoutlogon"=1
"undockwithoutlogon"=1
"EnableUIADesktopToggle"=0

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\explorer]
"BindDirectlyToPropertySetStorage"=0

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]

======File associations======

.js - edit - C:\Windows\System32\Notepad.exe %1
.js - open - C:\Windows\System32\WScript.exe "%1" %*

======List of files/folders created in the last 3 months======

2010-12-12 09:23:14 ----D---- C:\rsit
2010-12-07 11:25:58 ----D---- C:\internetsites
2010-12-06 18:31:37 ----D---- C:\order receipts
2010-12-04 12:04:16 ----D---- C:\Program Files\Trend Micro
2010-12-04 11:37:06 ----D---- C:\computer fix
2010-11-30 13:07:22 ----D---- C:\backups
2010-11-20 18:53:46 ----D---- C:\New Folder (2)
2010-10-21 12:23:25 ----D---- C:\ProgramData\Lexmark Pro200-S500 Series
2010-10-21 12:15:33 ----D---- C:\valerie
2010-10-16 11:18:01 ----D---- C:\maps
2010-10-10 15:56:41 ----D---- C:\milk
2010-10-05 20:00:12 ----D---- C:\mikaila bday

======List of files/folders modified in the last 3 months======

2010-12-12 09:22:20 ----D---- C:\Windows\Temp
2010-12-10 12:36:41 ----D---- C:\Windows\Prefetch
2010-12-10 09:32:53 ----RD---- C:\Program Files
2010-12-08 19:11:41 ----D---- C:\ProgramData\pdf995
2010-12-06 11:08:59 ----D---- C:\eric
2010-12-04 11:35:14 ----D---- C:\Windows\servicing
2010-11-30 10:10:59 ----D---- C:\homeschool
2010-11-29 14:15:01 ----D---- C:\Windows\System32
2010-11-29 14:15:01 ----D---- C:\Windows\inf
2010-11-29 14:15:01 ----A---- C:\Windows\system32\PerfStringBackup.INI
2010-11-29 14:14:38 ----D---- C:\PICS
2010-11-25 19:06:16 ----D---- C:\recipies
2010-11-22 17:15:38 ----D---- C:\rebates
2010-11-22 15:34:41 ----D---- C:\movies
2010-11-20 17:46:55 ----D---- C:\soccer
2010-11-20 17:39:01 ----A---- C:\ProgramData\hpqp.txt
2010-11-20 16:55:15 ----SHD---- C:\System Volume Information
2010-11-20 16:37:36 ----D---- C:\Windows\system32\catroot2
2010-11-20 16:29:21 ----SHD---- C:\Windows\Installer
2010-11-20 16:29:21 ----HD---- C:\ProgramData
2010-11-09 16:17:57 ----D---- C:\Church
2010-10-28 11:45:59 ----D---- C:\whitehouse
2010-10-21 12:21:22 ----D---- C:\ProgramData\Lx_cats
2010-10-17 20:56:36 ----D---- C:\spencer
2010-10-03 16:01:28 ----D---- C:\momsclub

======List of drivers (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R0 MegaSR;MegaSR; C:\Windows\system32\drivers\megasr.sys [2008-01-20 386616]
R2 mdmxsdk;mdmxsdk; C:\Windows\system32\DRIVERS\mdmxsdk.sys [2006-06-18 12672]
R2 XAudio;XAudio; C:\Windows\system32\DRIVERS\xaudio.sys [2007-10-17 8704]
R3 athr;Atheros Extensible Wireless LAN device driver; C:\Windows\system32\DRIVERS\athr.sys [2008-04-27 909824]
R3 CnxtHdAudService;Conexant UAA Function Driver for High Definition Audio Service; C:\Windows\system32\drivers\CHDRT32.sys [2008-10-03 222208]
R3 HSF_DPV;HSF_DPV; C:\Windows\system32\DRIVERS\HSX_DPV.sys [2007-10-31 985600]
R3 HSXHWAZL;HSXHWAZL; C:\Windows\system32\DRIVERS\HSXHWAZL.sys [2007-10-31 208896]
R3 NVENETFD;NVIDIA nForce Networking Controller Driver; C:\Windows\system32\DRIVERS\nvmfdx32.sys [2008-01-29 1042464]
R3 NVHDA;Service for NVIDIA High Definition Audio Driver; C:\Windows\system32\drivers\nvhda32v.sys [2008-05-09 43040]
R3 nvlddmkm;nvlddmkm; C:\Windows\system32\DRIVERS\nvlddmkm.sys [2009-07-23 9791072]
R3 nvsmu;nvsmu; C:\Windows\system32\DRIVERS\nvsmu.sys [2008-04-24 14848]
R3 RTSTOR;Realtek USB 2.0 Card Reader; C:\Windows\system32\drivers\RTSTOR.SYS [2008-09-19 61952]
R3 SynTP;Synaptics TouchPad Driver; C:\Windows\system32\DRIVERS\SynTP.sys [2008-04-17 199344]
R3 usbscan;USB Scanner Driver; C:\Windows\system32\DRIVERS\usbscan.sys [2008-01-20 35328]
R3 wanatw;WAN Miniport (ATW); C:\Windows\system32\DRIVERS\wanatw4.sys [2006-11-29 33588]
R3 winachsf;winachsf; C:\Windows\system32\DRIVERS\HSX_CNXT.sys [2007-10-31 661504]
S1 SRTSP;SRTSP; \??\C:\Windows\system32\drivers\NIS\1000000.07D\SRTSP.SYS []
S1 SRTSPX;SRTSPX; \??\C:\Windows\system32\drivers\NIS\1000000.07D\SRTSPX.SYS []
S3 drmkaud;Microsoft Kernel DRM Audio Descrambler; C:\Windows\system32\drivers\drmkaud.sys [2008-01-20 5632]
S3 ErrDev;Microsoft Hardware Error Device Driver; C:\Windows\system32\drivers\errdev.sys [2008-01-20 6656]
S3 HdAudAddService;Microsoft 1.1 UAA Function Driver for High Definition Audio Service; C:\Windows\system32\drivers\HdAudio.sys [2006-11-02 235520]
S3 HpqKbFiltr;HpqKbFilter Driver; C:\Windows\system32\DRIVERS\HpqKbFiltr.sys [2007-06-18 16768]
S3 MSKSSRV;Microsoft Streaming Service Proxy; C:\Windows\system32\drivers\MSKSSRV.sys [2008-01-20 8192]
S3 MSPCLOCK;Microsoft Streaming Clock Proxy; C:\Windows\system32\drivers\MSPCLOCK.sys [2008-01-20 5888]
S3 MSPQM;Microsoft Streaming Quality Manager Proxy; C:\Windows\system32\drivers\MSPQM.sys [2008-01-20 5504]
S3 MSTEE;Microsoft Streaming Tee/Sink-to-Sink Converter; C:\Windows\system32\drivers\MSTEE.sys [2008-01-20 6016]
S3 NAVENG;NAVENG; \??\C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20080829.024\NAVENG.SYS []
S3 NAVEX15;NAVEX15; \??\C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20080829.024\NAVEX15.SYS []
S3 NETw3v32;Intel(R) PRO/Wireless 3945ABG Adapter Driver for Windows Vista 32 Bit; C:\Windows\system32\DRIVERS\NETw3v32.sys [2008-01-20 2225664]
S3 sdbus;sdbus; C:\Windows\system32\DRIVERS\sdbus.sys [2008-01-20 88576]
S3 WUDFRd;WUDFRd; C:\Windows\system32\DRIVERS\WUDFRd.sys [2008-01-20 83328]
S3 yukonwlh;NDIS6.0 Miniport Driver for Marvell Yukon Ethernet Controller; C:\Windows\system32\DRIVERS\yk60x86.sys [2006-11-02 194048]

======List of services (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R2 AOL ACS;AOL Connectivity Service; C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe [2006-10-23 46640]
R2 lxeb_device;lxeb_device; C:\Windows\system32\lxebcoms.exe [2010-01-07 598696]
R2 nvsvc;NVIDIA Display Driver Service; C:\Windows\system32\nvvsvc.exe [2009-07-23 211488]
R2 Recovery Service for Windows;Recovery Service for Windows; C:\Program Files\SMINST\BLService.exe [2008-10-06 365952]
R2 XAudioService;XAudioService; C:\Windows\system32\DRIVERS\xaudio.exe [2007-10-17 386560]
R3 hpqwmiex;hpqwmiex; C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe [2008-05-01 165192]
S4 FontCache;@%systemroot%\system32\FntCache.dll,-100; C:\Windows\system32\svchost.exe [2008-01-20 21504]
S4 GameConsoleService;GameConsoleService; C:\Program Files\HP Games\My HP Game Console\GameConsoleService.exe [2010-09-30 246520]
S4 HP Health Check Service;HP Health Check Service; c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe [2008-10-09 94208]
S4 IDriverT;InstallDriver Table Manager; C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe [2004-10-22 73728]
S4 LightScribeService;LightScribeService Direct Disc Labeling Service; C:\Program Files\Common Files\LightScribe\LSSrvc.exe [2008-06-09 73728]
S4 lxebCATSCustConnectService;lxebCATSCustConnectService; C:\Windows\system32\spool\DRIVERS\W32X86\3\\lxebserv.exe [2010-01-07 98984]
S4 Norton Internet Security;Norton Internet Security; C:\Program Files\Norton Internet Security\Engine\16.0.0.125\ccSvcHst.exe /s Norton Internet Security /m C:\Program Files\Norton Internet Security\Engine\16.0.0.125\diMaster.dll /prefetch:1 []
S4 odserv;Microsoft Office Diagnostics Service; C:\Program Files\Common Files\Microsoft Shared\OFFICE12\ODSERV.EXE [2008-11-04 441712]
S4 ose;Office Source Engine; C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE [2006-10-26 145184]
S4 RichVideo;Cyberlink RichVideo Service(CRVS); C:\Program Files\CyberLink\Shared files\RichVideo.exe [2008-09-15 241734]

-----------------EOF-----------------


info.txt logfile of random's system information tool 1.08 2010-12-12 09:23:45

======Uninstall list======

-->"C:\Program Files\HP Games\Agatha Christie - Death on the Nile\Uninstall.exe"
-->"C:\Program Files\HP Games\Bejeweled 2 Deluxe\Uninstall.exe"
-->"C:\Program Files\HP Games\Big City Adventures San Francisco\Uninstall.exe"
-->"C:\Program Files\HP Games\Blackhawk Striker 2\Uninstall.exe"
-->"C:\Program Files\HP Games\Blasterball 3\Uninstall.exe"
-->"C:\Program Files\HP Games\Build-a-lot 2\Uninstall.exe"
-->"C:\Program Files\HP Games\Chuzzle Deluxe\Uninstall.exe"
-->"C:\Program Files\HP Games\Diner Dash Hometown Hero\Uninstall.exe"
-->"C:\Program Files\HP Games\Dream Chronicles 2\Uninstall.exe"
-->"C:\Program Files\HP Games\Family Feud 3\Uninstall.exe"
-->"C:\Program Files\HP Games\FATE\Uninstall.exe"
-->"C:\Program Files\HP Games\Jewel Quest Solitaire 2\Uninstall.exe"
-->"C:\Program Files\HP Games\JoJo's Fashion Show\Uninstall.exe"
-->"C:\Program Files\HP Games\Luxor 3\Uninstall.exe"
-->"C:\Program Files\HP Games\My HP Game Console\Uninstall.exe"
-->"C:\Program Files\HP Games\Mystery P.I. - The Vegas Heist\Uninstall.exe"
-->"C:\Program Files\HP Games\Peggle\Uninstall.exe"
-->"C:\Program Files\HP Games\Penguins!\Uninstall.exe"
-->"C:\Program Files\HP Games\Poker Superstars III\Uninstall.exe"
-->"C:\Program Files\HP Games\Polar Bowler\Uninstall.exe"
-->"C:\Program Files\HP Games\Polar Golfer\Uninstall.exe"
-->"C:\Program Files\HP Games\Polar Pool\Uninstall.exe"
-->"C:\Program Files\HP Games\Slingo Deluxe\Uninstall.exe"
-->"C:\Program Files\HP Games\The Hidden Object Game Show\Uninstall.exe"
-->"C:\Program Files\HP Games\The Price is Right\Uninstall.exe"
-->"C:\Program Files\HP Games\Tradewinds Legends\Uninstall.exe"
-->"C:\Program Files\HP Games\Virtual Villagers - A New Home\Uninstall.exe"
-->"C:\Program Files\HP Games\Virtual Villagers - The Secret City\Uninstall.exe"
-->"C:\Program Files\HP Games\Wedding Dash\Uninstall.exe"
-->"C:\Program Files\HP Games\Wheel of Fortune 2\Uninstall.exe"
-->"C:\Program Files\HP Games\Zuma Deluxe\Uninstall.exe"
-->C:\Program Files\Conexant\SmartAudio\SETUP.EXE -U -ISmartAudio -SM=SMAUDIO.EXE,1801
ABBYY FineReader 6.0 Sprint-->MsiExec.exe /X{ACF60000-22B9-4CE9-98D6-2CCF359BAC07}
Acrobat.com-->msiexec /qb /x {77DCDCE3-2DED-62F3-8154-05E745472D07}
Acrobat.com-->MsiExec.exe /I{77DCDCE3-2DED-62F3-8154-05E745472D07}
Activation Assistant for the 2007 Microsoft Office suites-->"C:\ProgramData\{174892B1-CBE7-44F5-86FF-AB555EFD73A3}\Microsoft Office Activation Assistant.exe" REMOVE=TRUE MODIFY=FALSE
ActiveCheck component for HP Active Support Library-->MsiExec.exe /X{254C37AA-6B72-4300-84F6-98A82419187E}
Adobe AIR-->c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater.exe -arp:uninstall
Adobe AIR-->MsiExec.exe /I{A2BCA9F1-566C-4805-97D1-7FDC93386723}
Adobe Flash Player 10 ActiveX-->C:\Windows\system32\Macromed\Flash\uninstall_activeX.exe
Adobe Reader 9.3.3-->MsiExec.exe /I{AC76BA86-7AD7-1033-7B44-A93000000001}
Adobe Shockwave Player-->MsiExec.exe /X{AD72CFB4-C2BF-424E-9DF0-C7BAD1F30A11}
AOL Uninstaller (Choose which Products to Remove)-->C:\Program Files\Common Files\AOL\uninstaller.exe
Atheros Driver Installation Program-->C:\Program Files\InstallShield Installation Information\{C3A32068-8AB1-4327-BB16-BED9C6219DC7}\setup.exe -runfromtemp -l0x0009
Brother Extensions for Paperport-->C:\Program Files\ScanSoft\PaperPort\MMI.exe Uninstall
Cisco EAP-FAST Module-->MsiExec.exe /I{415B2719-AD3A-4944-B404-C472DB6085B3}
Cisco LEAP Module-->MsiExec.exe /I{83770D14-21B9-44B3-8689-F7B523F94560}
Cisco PEAP Module-->MsiExec.exe /I{669C7BD8-DAA2-49B6-966C-F1E2AAE6B17E}
Conexant HD Audio-->C:\Program Files\CONEXANT\CNXT_AUDIO_HDA\UIU32a.exe -U -IWAHerza.INF
CyberLink DVD Suite-->"C:\Program Files\InstallShield Installation Information\{1FBF6C24-C1FD-4101-A42B-0C564F9E8E79}\Setup.exe" /z-uninstall
CyberLink DVD Suite-->"C:\Program Files\InstallShield Installation Information\{1FBF6C24-C1FD-4101-A42B-0C564F9E8E79}\Setup.exe" /z-uninstall
ESU for Microsoft Vista-->MsiExec.exe /I{3877C901-7B90-4727-A639-B6ED2DD59D43}
FamilyConnect - Fall 09-->MsiExec.exe /I{7579B1DE-564E-48EA-89FE-7910DDBE7489}
FamilyConnect - W09-->MsiExec.exe /I{1CF08FDB-8CAA-4362-9396-3F740ACBF51E}
FileZilla Client 3.3.0.1-->C:\Program Files\FileZilla FTP Client\uninstall.exe
Fisher-Price Computer Cool School-->"C:\Program Files\InstallShield Installation Information\{803805A4-A3F7-4504-8B19-9A63BC8A4551}\Setup.exe" -runfromtemp -l0x0409 -hide_progress -zreg -removeonly
Fisher-Price Computer Cool School-->MsiExec.exe /X{803805A4-A3F7-4504-8B19-9A63BC8A4551}
HDAUDIO Soft Data Fax Modem with SmartCP-->C:\Program Files\CONEXANT\CNXT_MODEM_HDAUDIO_HERMOSA_HSF\UIU32m.exe -U -IHPQHERzm.inf
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)-->C:\Windows\system32\msiexec.exe /package {CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9} /uninstall /qb+ REBOOTPROMPT=""
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)-->C:\Windows\system32\msiexec.exe /package {CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9} /uninstall {A7EEA2F2-BFCD-4A54-A575-7B81A786E658} /qb+ REBOOTPROMPT=""
HP Active Support Library-->"C:\Program Files\InstallShield Installation Information\{CE7E3BE0-2DD3-4416-A690-F9E4A99A8CFF}\setup.exe" -runfromtemp -l0x0409 -removeonly
HP Customer Experience Enhancements-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\11\00\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{57A5AEC1-97FC-474D-92C4-908FCC2253D4}\setup.exe" -l0x9 -removeonly
HP Doc Viewer-->MsiExec.exe /I{082702D5-5DD8-4600-BCE5-48B15174687F}
HP DVD Play 3.7-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{45D707E9-F3C4-11D9-A373-0050BAE317E1}\Setup.exe" -uninstall
HP Help and Support-->MsiExec.exe /I{0054A0F6-00C9-4498-B821-B5C9578F433E}
HP Total Care Advisor-->MsiExec.exe /X{154A4184-1A3D-4BF9-A5AE-4FA1660445F3}
HP Update-->MsiExec.exe /X{C8FD5BC1-92EF-4C15-92A9-F9AC7F61985F}
HP User Guides 0118-->MsiExec.exe /I{B6D0B141-B2BE-4DD0-B08F-B9186F3E36B3}
HP Wireless Assistant-->MsiExec.exe /I{9ADABDDE-9644-461B-9E73-83FA3EFCAB50}
HPAsset component for HP Active Support Library-->MsiExec.exe /X{669D4A35-146B-4314-89F1-1AC3D7B88367}
HPNetworkAssistant-->MsiExec.exe /I{228C6B46-64E2-404E-898A-EF0830603EF4}
HPTCSSetup-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\11\00\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{846DDADA-0239-4B67-A6B1-33658863793B}\setup.exe" -l0x9 -removeonly
Ipswitch WS_FTP LE-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\00\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{B3A31EEE-7C65-4EE6-BB0D-5549FD2D67B9}\setup.exe" -l0x9
Java(TM) 6 Update 19-->MsiExec.exe /X{26A24AE4-039D-4CA4-87B4-2F83216016FF}
Java(TM) 6 Update 7-->MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0160070}
LabelPrint-->"C:\Program Files\InstallShield Installation Information\{C59C179C-668D-49A9-B6EA-0121CCFC1243}\Setup.exe" /z-uninstall
LabelPrint-->"C:\Program Files\InstallShield Installation Information\{C59C179C-668D-49A9-B6EA-0121CCFC1243}\Setup.exe" /z-uninstall
Lexmark Printable Web-->regsvr32.exe /s /u "C:\Program Files\Lexmark Printable Web\bho.dll"
Lexmark Pro200-S500 Series-->C:\Program Files\Lexmark Pro200-S500 Series\Install\x86\instgui.exe /u
LightScribe System Software 1.14.17.1-->MsiExec.exe /X{0E7DBD52-B097-4F2B-A7C7-F105B0D20FDB}
Microsoft .NET Framework 3.5 SP1-->c:\Windows\Microsoft.NET\Framework\v3.5\Microsoft .NET Framework 3.5 SP1\setup.exe
Microsoft .NET Framework 3.5 SP1-->MsiExec.exe /I{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}
Microsoft Live Search Toolbar-->MsiExec.exe /X{6A370610-3778-44AF-9AAC-69B2FD1A3356}
Microsoft Money 2003 System Pack-->MsiExec.exe /I{02D5E8EE-0B08-4F2C-97D6-A400E77275FE}
Microsoft Money 2003-->MsiExec.exe /I{015A0855-1EF5-4C77-93DB-8E2FC6A495B5}
Microsoft Office 2007 Service Pack 2 (SP2)-->msiexec /package {90120000-0016-0409-0000-0000000FF1CE} /uninstall {2FC4457D-409E-466F-861F-FB0CB796B53E}
Microsoft Office 2007 Service Pack 2 (SP2)-->msiexec /package {90120000-0018-0409-0000-0000000FF1CE} /uninstall {2FC4457D-409E-466F-861F-FB0CB796B53E}
Microsoft Office 2007 Service Pack 2 (SP2)-->msiexec /package {90120000-001B-0409-0000-0000000FF1CE} /uninstall {2FC4457D-409E-466F-861F-FB0CB796B53E}
Microsoft Office 2007 Service Pack 2 (SP2)-->msiexec /package {90120000-006E-0409-0000-0000000FF1CE} /uninstall {DE5A002D-8122-4278-A7EE-3121E7EA254E}
Microsoft Office 2007 Service Pack 2 (SP2)-->msiexec /package {90120000-00A1-0409-0000-0000000FF1CE} /uninstall {2FC4457D-409E-466F-861F-FB0CB796B53E}
Microsoft Office 2007 Service Pack 2 (SP2)-->msiexec /package {90120000-0115-0409-0000-0000000FF1CE} /uninstall {DE5A002D-8122-4278-A7EE-3121E7EA254E}
Microsoft Office 2007 Service Pack 2 (SP2)-->msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {0B36C6D6-F5D8-4EAF-BF94-4376A230AD5B}
Microsoft Office Excel MUI (English) 2007-->MsiExec.exe /X{90120000-0016-0409-0000-0000000FF1CE}
Microsoft Office Home and Student 2007-->"C:\Program Files\Common Files\Microsoft Shared\OFFICE12\Office Setup Controller\setup.exe" /uninstall HOMESTUDENTR /dll OSETUP.DLL
Microsoft Office Home and Student 2007-->MsiExec.exe /X{91120000-002F-0000-0000-0000000FF1CE}
Microsoft Office OneNote MUI (English) 2007-->MsiExec.exe /X{90120000-00A1-0409-0000-0000000FF1CE}
Microsoft Office PowerPoint MUI (English) 2007-->MsiExec.exe /X{90120000-0018-0409-0000-0000000FF1CE}
Microsoft Office PowerPoint Viewer 2007 (English)-->MsiExec.exe /X{95120000-00AF-0409-0000-0000000FF1CE}
Microsoft Office Proof (English) 2007-->MsiExec.exe /X{90120000-001F-0409-0000-0000000FF1CE}
Microsoft Office Proof (French) 2007-->MsiExec.exe /X{90120000-001F-040C-0000-0000000FF1CE}
Microsoft Office Proof (Spanish) 2007-->MsiExec.exe /X{90120000-001F-0C0A-0000-0000000FF1CE}
Microsoft Office Proofing (English) 2007-->MsiExec.exe /X{90120000-002C-0409-0000-0000000FF1CE}
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)-->msiexec /package {90120000-001F-0409-0000-0000000FF1CE} /uninstall {ABDDE972-355B-4AF1-89A8-DA50B7B5C045}
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)-->msiexec /package {90120000-001F-040C-0000-0000000FF1CE} /uninstall {F580DDD5-8D37-4998-968E-EBB76BB86787}
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)-->msiexec /package {90120000-001F-0C0A-0000-0000000FF1CE} /uninstall {187308AB-5FA7-4F14-9AB9-D290383A10D9}
Microsoft Office Shared MUI (English) 2007-->MsiExec.exe /X{90120000-006E-0409-0000-0000000FF1CE}
Microsoft Office Shared Setup Metadata MUI (English) 2007-->MsiExec.exe /X{90120000-0115-0409-0000-0000000FF1CE}
Microsoft Office Word MUI (English) 2007-->MsiExec.exe /X{90120000-001B-0409-0000-0000000FF1CE}
Microsoft Silverlight-->MsiExec.exe /I{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}
Microsoft VC9 runtime libraries-->MsiExec.exe /I{797EE0CA-8165-405C-B5CE-F11EC20F1BB0}
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053-->MsiExec.exe /X{770657D0-A123-3C07-8E44-1C83EC895118}
Microsoft Visual C++ 2005 Redistributable-->MsiExec.exe /X{7299052b-02a4-4627-81f2-1818da5d550d}
Microsoft Works-->MsiExec.exe /I{15BC8CD0-A65B-47D0-A2DD-90A824590FA8}
MSXML 4.0 SP2 (KB973688)-->MsiExec.exe /I{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}
muvee Reveal-->MsiExec.exe /X{DD35C328-F115-BEDA-6EEE-E00C5AACCCBC}
My HP Games-->"C:\Program Files\HP Games\Uninstall.exe"
NetWaiting-->C:\Program Files\InstallShield Installation Information\{3F92ABBB-6BBF-11D5-B229-002078017FBF}\setup.exe -runfromtemp -l0x0009 -removeonly
Nikon Message Center-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\0701\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{D2FCC1AE-6311-47C5-8130-C6C66D77DD71}\Setup.exe" -l0x9 UNINSTALL
Norton Internet Security-->MsiExec.exe /I{7B15D70E-9449-4CFB-B9BC-798465B2BD5C}
NVIDIA Drivers-->C:\Windows\system32\nvuninst.exe UninstallGUI
OpenOffice.org 3.1-->MsiExec.exe /I{E6B87DC4-2B3D-4483-ADFF-E483BF718991}
PaperPort 6.5-->C:\Windows\IsUninst.exe -f"C:\Program Files\ScanSoft\PaperPort\Config\DeIsL1.isu" -y -c"C:\Program Files\ScanSoft\PaperPort\UnInstl2.dll"
Pdf995-->C:\Program Files\pdf995\setup.exe uninstall
PdfEdit995-->C:\Program Files\pdf995\res\utilities\thinsetup.exe - uninstall
PictureProject In Touch Downloader 1.0-->C:\Program Files\PictureProject In Touch Downloader\uninst.exe
PictureProject-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\0701\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{FF3999BE-1A7B-4738-88AA-97BF14094A4A}\Setup.exe" -l0x9 UNINSTALL
Power2Go-->"C:\Program Files\InstallShield Installation Information\{40BF1E83-20EB-11D8-97C5-0009C5020658}\Setup.exe" /z-uninstall
Power2Go-->"C:\Program Files\InstallShield Installation Information\{40BF1E83-20EB-11D8-97C5-0009C5020658}\Setup.exe" /z-uninstall
PowerDirector-->"C:\Program Files\InstallShield Installation Information\{CB099890-1D5F-11D5-9EA9-0050BAE317E1}\Setup.exe" /z-uninstall
PowerDirector-->"C:\Program Files\InstallShield Installation Information\{CB099890-1D5F-11D5-9EA9-0050BAE317E1}\Setup.exe" /z-uninstall
Puzzle Play Mazes-->C:\Windows\unvise32.exe C:\Program Files\sz18101_7_1\uninstal.log
PVSonyDll-->MsiExec.exe /I{3D3E663D-4E7E-4577-A560-7ECDDD45548A}
Realtek USB 2.0 Card Reader-->C:\Program Files\InstallShield Installation Information\{DC24971E-1946-445D-8A82-CE685433FA7D}\setup.exe -runfromtemp -l0x0009 -removeonly
RTC Client API v1.2-->MsiExec.exe /X{44CDBD1B-89FB-4E02-8319-2A4C550F664A}
Sibelius Scorch (ActiveX Only)-->MsiExec.exe /I{868291A4-229E-4795-B0B0-E60E87AF53CD}
Signature995-->C:\Program Files\pdf995\res\utilities\Signature995\thinsetup.exe - uninstall
Synaptics Pointing Device Driver-->rundll32.exe "C:\Program Files\Synaptics\SynTP\SynISDLL.dll",standAloneUninstall
Uninstall AOL Emergency Connect Utility 1.0-->C:\Program Files\Common Files\AOL\ECU\uninst.exe
Update for 2007 Microsoft Office System (KB967642)-->msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {C444285D-5E4F-48A4-91DD-47AAAA68E92D}
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)-->C:\Windows\system32\msiexec.exe /package {CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9} /uninstall {B2AE9C82-DC7B-3641-BFC8-87275C4F3607} /qb+ REBOOTPROMPT=""
Viewpoint Media Player-->C:\Program Files\Viewpoint\Viewpoint Experience Technology\mtsAxInstaller.exe /u

======Security center information======

AS: Windows Defender

======Environment variables======

"ComSpec"=%SystemRoot%\system32\cmd.exe
"FP_NO_HOST_CHECK"=NO
"OS"=Windows_NT
"Path"=%SystemRoot%\system32;%SystemRoot%;%SystemRoot%\System32\Wbem;C:\Program Files\CyberLink\Power2Go
"PATHEXT"=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH;.MSC
"PROCESSOR_ARCHITECTURE"=x86
"TEMP"=%SystemRoot%\TEMP
"TMP"=%SystemRoot%\TEMP
"USERNAME"=SYSTEM
"windir"=%SystemRoot%
"PROCESSOR_LEVEL"=17
"PROCESSOR_IDENTIFIER"=x86 Family 17 Model 3 Stepping 1, AuthenticAMD
"PROCESSOR_REVISION"=0301
"NUMBER_OF_PROCESSORS"=2
"TRACE_FORMAT_SEARCH_PATH"=\\NTREL202.ntdev.corp.microsoft.com\4F18C3A5-CA09-4DBD-B6FC-219FDD4C6BE0\TraceFormat
"DFSTRACINGON"=FALSE
"OnlineServices"=Online Services
"Platform"=MCD
"PCBRAND"=Presario

-----------------EOF-----------------
nacmama
Active Member
 
Posts: 8
Joined: December 4th, 2010, 2:13 pm

Re: cant update windows

Unread postby xixo_12 » December 15th, 2010, 4:00 am

Hi

Our forum built to help regarding malware/virus issue. This system, I believe is outside from our expertise. If you need further assistance, I would refer you to one of the Systems/Hardware forums here:

Good System/Hardware Help Forums

You may need to do free registration in order to post at their forum ;)
Come back here with new topic if you still have malware/virus issue in the future.
Good luck!
User avatar
xixo_12
MRU Master Emeritus
 
Posts: 2340
Joined: October 14th, 2008, 11:40 am
Location: Malaysia

Re: cant update windows

Unread postby Wingman » December 16th, 2010, 11:14 am

As your problems do not appear to be malware related, this topic is now closed.

We are pleased we could help you resolve your computer's malware issues.

If you would like to make a comment or leave a compliment regarding the help you have received, please see Feedback for Our Helpers - Say "Thanks" Here.
User avatar
Wingman
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Admin/Teacher
 
Posts: 14115
Joined: July 1st, 2008, 1:34 pm
Location: East Coast, USA
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