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Google HiJack

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Google HiJack

Unread postby pepsidupont » November 27th, 2010, 12:22 pm

I have a trojan or malware on my computer that is hijacking search engines.

I have run HijackThis; the log is posted below. When I ran the program, however, I received a message: "For some reason your system denied write access to the hosts file. If any hijacked domains are in this file, HiJackThis MAY NOT be able to fix this. If that happens, you need to edit the file yourself...." I edited the hosts file, rebooted, and still have the bug. There is a program somewhere on my hard drive that is regenerating the hijacked domains. In a nutshell, I cannot use Google or any other search engine (other than Norton SafeSearch) due to this bug. Any help would be appreciated.

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 10:51:02 AM, on 11/27/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.17091)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Roxio\Drag-to-Disc\DrgToDsc.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Norton Internet Security\Engine\17.8.0.5\ccSvcHst.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\Program Files\Norton Internet Security\Engine\17.8.0.5\ccSvcHst.exe
C:\WINDOWS\System32\msiexec.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_clipbook.exe
C:\Documents and Settings\Max\Local Settings\Temporary Internet Files\Content.IE5\R0FL5XHO\HijackThis[1].exe
C:\Program Files\Common Files\Java\Java Update\jucheck.exe

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O1 - Hosts: 74.125.45.100 http://www.securesoftwarebill.com
O1 - Hosts: 74.125.45.100 getantivirusplusnow.com
O1 - Hosts: 74.125.45.100 secure-plus-payments.com
O1 - Hosts: 74.125.45.100 http://www.getantivirusplusnow.com
O1 - Hosts: 74.125.45.100 http://www.secure-plus-payments.com
O1 - Hosts: 74.125.45.100 secure.paysecuresystem.com
O1 - Hosts: 74.125.45.100 paysoftbillsolution.com
O1 - Hosts: 64.86.16.97 google.ae
O1 - Hosts: 64.86.16.97 google.as
O1 - Hosts: 64.86.16.97 google.at
O1 - Hosts: 64.86.16.97 google.az
O1 - Hosts: 64.86.16.97 google.ba
O1 - Hosts: 64.86.16.97 google.be
O1 - Hosts: 64.86.16.97 google.bg
O1 - Hosts: 64.86.16.97 google.bs
O1 - Hosts: 64.86.16.97 google.ca
O1 - Hosts: 64.86.16.97 google.cd
O1 - Hosts: 64.86.16.97 google.com.gh
O1 - Hosts: 64.86.16.97 google.com.hk
O1 - Hosts: 64.86.16.97 google.com.jm
O1 - Hosts: 64.86.16.97 google.com.mx
O1 - Hosts: 64.86.16.97 google.com.my
O1 - Hosts: 64.86.16.97 google.com.na
O1 - Hosts: 64.86.16.97 google.com.nf
O1 - Hosts: 64.86.16.97 google.com.ng
O1 - Hosts: 64.86.16.97 google.ch
O1 - Hosts: 64.86.16.97 google.com.np
O1 - Hosts: 64.86.16.97 google.com.pr
O1 - Hosts: 64.86.16.97 google.com.qa
O1 - Hosts: 64.86.16.97 google.com.sg
O1 - Hosts: 64.86.16.97 google.com.tj
O1 - Hosts: 64.86.16.97 google.com.tw
O1 - Hosts: 64.86.16.97 google.dj
O1 - Hosts: 64.86.16.97 google.de
O1 - Hosts: 64.86.16.97 google.dk
O1 - Hosts: 64.86.16.97 google.dm
O1 - Hosts: 64.86.16.97 google.ee
O1 - Hosts: 64.86.16.97 google.fi
O1 - Hosts: 64.86.16.97 google.fm
O1 - Hosts: 64.86.16.97 google.fr
O1 - Hosts: 64.86.16.97 google.ge
O1 - Hosts: 64.86.16.97 google.gg
O1 - Hosts: 64.86.16.97 google.gm
O1 - Hosts: 64.86.16.97 google.gr
O1 - Hosts: 64.86.16.97 google.ht
O1 - Hosts: 64.86.16.97 google.ie
O1 - Hosts: 64.86.16.97 google.im
O1 - Hosts: 64.86.16.97 google.in
O1 - Hosts: 64.86.16.97 google.it
O1 - Hosts: 64.86.16.97 google.ki
O1 - Hosts: 64.86.16.97 google.la
O1 - Hosts: 64.86.16.97 google.li
O1 - Hosts: 64.86.16.97 google.lv
O1 - Hosts: 64.86.16.97 google.ma
O1 - Hosts: 64.86.16.97 google.ms
O1 - Hosts: 64.86.16.97 google.mu
O1 - Hosts: 64.86.16.97 google.mw
O1 - Hosts: 64.86.16.97 google.nl
O1 - Hosts: 64.86.16.97 google.no
O1 - Hosts: 64.86.16.97 google.nr
O1 - Hosts: 64.86.16.97 google.nu
O1 - Hosts: 64.86.16.97 google.pl
O1 - Hosts: 64.86.16.97 google.pn
O1 - Hosts: 64.86.16.97 google.pt
O1 - Hosts: 64.86.16.97 google.ro
O1 - Hosts: 64.86.16.97 google.ru
O1 - Hosts: 64.86.16.97 google.rw
O1 - Hosts: 64.86.16.97 google.sc
O1 - Hosts: 64.86.16.97 google.se
O1 - Hosts: 64.86.16.97 google.sh
O1 - Hosts: 64.86.16.97 google.si
O1 - Hosts: 64.86.16.97 google.sm
O1 - Hosts: 64.86.16.97 google.sn
O1 - Hosts: 64.86.16.97 google.st
O1 - Hosts: 64.86.16.97 google.tl
O1 - Hosts: 64.86.16.97 google.tm
O1 - Hosts: 64.86.16.97 google.tt
O1 - Hosts: 64.86.16.97 google.us
O1 - Hosts: 64.86.16.97 google.vu
O1 - Hosts: 64.86.16.97 google.ws
O1 - Hosts: 64.86.16.97 google.co.ck
O1 - Hosts: 64.86.16.97 google.co.id
O1 - Hosts: 64.86.16.97 google.co.il
O1 - Hosts: 64.86.16.97 google.co.in
O1 - Hosts: 64.86.16.97 google.co.jp
O1 - Hosts: 64.86.16.97 google.co.kr
O1 - Hosts: 64.86.16.97 google.co.ls
O1 - Hosts: 64.86.16.97 google.co.ma
O1 - Hosts: 64.86.16.97 google.co.nz
O1 - Hosts: 64.86.16.97 google.co.tz
O1 - Hosts: 64.86.16.97 google.co.ug
O1 - Hosts: 64.86.16.97 google.co.uk
O1 - Hosts: 64.86.16.97 google.co.za
O1 - Hosts: 64.86.16.97 google.co.zm
O1 - Hosts: 64.86.16.97 google.com
O1 - Hosts: 64.86.16.97 google.com.af
O1 - Hosts: 64.86.16.97 google.com.ag
O1 - Hosts: 64.86.16.97 google.com.ar
O1 - Hosts: 64.86.16.97 google.com.au
O1 - Hosts: 64.86.16.97 google.com.bn
O1 - Hosts: 64.86.16.97 google.com.br
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton Internet Security\Engine\17.8.0.5\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton Internet Security\Engine\17.8.0.5\IPSBHO.DLL
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\YTSingleInstance.dll
O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton Internet Security\Engine\17.8.0.5\coIEPlg.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O4 - HKLM\..\Run: [RoxioDragToDisc] C:\Program Files\Roxio\Drag-to-Disc\DrgToDsc.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [Microsoft Default Manager] "C:\Program Files\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" -resume
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: HP Smart Select - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://appldnld.apple.com.edgesuite.net ... plugin.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://photo2.walgreens.com/WalgreensActivia.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windows ... 8805324434
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftup ... 8806170968
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\System32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\System32\browseui.dll
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Norton Internet Security (NIS) - Symantec Corporation - C:\Program Files\Norton Internet Security\Engine\17.8.0.5\ccSvcHst.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Roxio UPnP Renderer 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUPnPRenderer9.exe
O23 - Service: Roxio Upnp Server 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUpnpService9.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: Yahoo! Updater (YahooAUService) - Yahoo! Inc. - C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe

--
End of file - 11365 bytes
pepsidupont
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Re: Google HiJack

Unread postby deltalima » November 30th, 2010, 6:23 am

Checking your log - back soon.
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Re: Google HiJack

Unread postby deltalima » November 30th, 2010, 6:40 am

Hi pepsidupont,

Welcome to the forum.

My nickname is deltalima and I will be helping you with your computer problems.

The logs can take some time to research, so please be patient with me.

Please be aware that removing Malware is a potentially hazardous undertaking. I will take care not to knowingly suggest courses of action that might damage your computer. However it is impossible for me to foresee all interactions that may happen between the software on your computer and those we'll use to clear you of infection, and I cannot guarantee the safety of your system. It is possible that we might encounter situations where the only recourse is to re-format and re-install your operating system, or to necessitate you taking your computer to a repair shop.


Please note the following:
  • I will be working on your Malware issues, this may or may not, solve other issues you have with your machine.
  • The fixes are specific to your problem and should only be used for this issue on this machine.
  • Please continue to review my answers until I tell you your machine appears to be clear. Absence of symptoms does not mean that everything is clear.
  • If after 3 days you have not responded to this topic, it will be closed, and you will need to start a new one.
  • It's often worth reading through these instructions and printing them for ease of reference.
  • If you don't know or understand something, please don't hesitate to say or ask!! It's better to be sure and safe than sorry.
  • Please reply to this thread. Do not start a new topic.

Uninstall List
  • Open HijackThis.
  • Look under System tools.
  • Click on the Open Uninstall Manager... button.
  • Click on the Save list... button.
  • It will prompt you to save. Save this log in a convenient location. By default it's named uninstall_list.txt.
  • Notepad will open. Please copy and paste the contents of this log in your next reply.

The HijackThis log shows that you ran HijackThis from a temporary Internet folder, it is important that the instructions I give are followed so that the file is downloaded to the location that I specify and not run from the web page.

When you edit the hosts file, at what stage does it become modified again? Can you go back into the file and it is correct or does it change at reboot?
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Re: Google HiJack

Unread postby pepsidupont » November 30th, 2010, 7:18 am

Hello deltalima,
Thanks for reviewing my post.

Since I posted the log, I have installed HiJackThis on the hard drive so that it wil not be running from a temporary internet file.

The hosts file definitely regenerates at reboot. I also can edit the file, clearing all the O1 entries, then run HiJackThis, and the O1 entries reappear.

The computer in question is my in-laws; I tinkered with it over the Thanksgiving holidays. I ran a full Malwarebytes scan, and it turned up zero infected registry keys or files. I am communicating with my brother-in-law (who lives closer to my in-laws than I do) to perform whatever tasks we need to clear their computer.

Thanks again,

pepsidupont
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Re: Google HiJack

Unread postby deltalima » November 30th, 2010, 7:31 am

OK, please post the uninstall list when ready.
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Re: Google HiJack

Unread postby pepsidupont » December 2nd, 2010, 2:06 am

The uninstall list is below. FYI, we ran Kaspersky anti-virus and it found nothing. My brother-in-law seems to think there is something in the root directory. Anyway, here is the uninstall list from HiJackThis:

32 Bit HP CIO Components Installer
Adobe Flash Player 10 ActiveX
Adobe Reader 9.4.0
Advanced SystemCare 3
Apple Application Support
Apple Software Update
Arthur's Birthday
Arthur's Reading Games
Canon Camera Access Library
Canon Camera Support Core Library
Canon Camera Window DC_DV 6 for ZoomBrowser EX
Canon Camera Window MC 6 for ZoomBrowser EX
Canon G.726 WMP-Decoder
Canon RemoteCapture Task for ZoomBrowser EX
Canon Utilities EOS Utility
Canon Utilities PhotoStitch
Canon Utilities ZoomBrowser EX
Clifford Reading
Clifford Thinking Adventures
Critical Update for Windows Media Player 11 (KB959772)
Dell ResourceCD
Disney's Active Play LKII, Simba's Pride Demo
Disney's Active Play, A Bug's Life
Earobics Step 2 Home
Garmin Communicator Plugin
Garmin USB Drivers
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB2158563)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB961118)
Hotfix for Windows XP (KB970653-v3)
Hotfix for Windows XP (KB976098-v2)
Hotfix for Windows XP (KB979306)
Hotfix for Windows XP (KB981793)
HP Customer Participation Program 12.0
HP Document Manager 2.0
HP Imaging Device Functions 12.0
HP Officejet 6500 E709 Series
HP Smart Web Printing
HP Solution Center 12.0
HP Update
Intel(R) 537EP V9x DF PCI Modem
Intel(R) PRO Network Connections Drivers
Java(TM) 6 Update 20
JumpStart 3rd Grade v1.2
Malwarebytes' Anti-Malware
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Default Manager
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Enterprise 2007
Microsoft Office Enterprise 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office Groove MUI (English) 2007
Microsoft Office Groove Setup Metadata MUI (English) 2007
Microsoft Office InfoPath MUI (English) 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Search Enhancement Pack
Microsoft UI Engine
Microsoft User-Mode Driver Framework Feature Pack 1.0
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
Norton Internet Security
NVIDIA Drivers
OCR Software by I.R.I.S. 12.0
PANTECH UM175 Driver
Puzzle Play Hidden Pictures
QuickTime
Reader Rabbit 1st Grade
Reader Rabbit's Interactive Reading Journey
Roxio Drag-to-Disc
Roxio Easy CD and DVD Burning
Security Update for 2007 Microsoft Office System (KB2288621)
Security Update for 2007 Microsoft Office System (KB2289158)
Security Update for 2007 Microsoft Office System (KB2344875)
Security Update for 2007 Microsoft Office System (KB2345043)
Security Update for 2007 Microsoft Office System (KB969559)
Security Update for 2007 Microsoft Office System (KB976321)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473)
Security Update for Microsoft Office Access 2007 (KB979440)
Security Update for Microsoft Office Access 2007 (KB979440)
Security Update for Microsoft Office Excel 2007 (KB2345035)
Security Update for Microsoft Office InfoPath 2007 (KB979441)
Security Update for Microsoft Office InfoPath 2007 (KB979441)
Security Update for Microsoft Office Outlook 2007 (KB2288953)
Security Update for Microsoft Office PowerPoint 2007 (KB982158)
Security Update for Microsoft Office PowerPoint Viewer (KB2413381)
Security Update for Microsoft Office Publisher 2007 (KB982124)
Security Update for Microsoft Office system 2007 (972581)
Security Update for Microsoft Office system 2007 (KB974234)
Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
Security Update for Microsoft Office Word 2007 (KB2344993)
Security Update for Windows Internet Explorer 7 (KB2183461)
Security Update for Windows Internet Explorer 7 (KB2360131)
Security Update for Windows Internet Explorer 7 (KB938127-v2)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Internet Explorer 7 (KB963027)
Security Update for Windows Internet Explorer 7 (KB969897)
Security Update for Windows Internet Explorer 7 (KB972260)
Security Update for Windows Internet Explorer 7 (KB974455)
Security Update for Windows Internet Explorer 7 (KB976325)
Security Update for Windows Internet Explorer 7 (KB978207)
Security Update for Windows Internet Explorer 7 (KB982381)
Security Update for Windows Media Player (KB2378111)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player (KB975558)
Security Update for Windows Media Player (KB978695)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows Media Player 8 (KB917734)
Security Update for Windows XP (KB2079403)
Security Update for Windows XP (KB2115168)
Security Update for Windows XP (KB2121546)
Security Update for Windows XP (KB2160329)
Security Update for Windows XP (KB2229593)
Security Update for Windows XP (KB2259922)
Security Update for Windows XP (KB2279986)
Security Update for Windows XP (KB2286198)
Security Update for Windows XP (KB2296011)
Security Update for Windows XP (KB2347290)
Security Update for Windows XP (KB2360937)
Security Update for Windows XP (KB2387149)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958215)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971468)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB971961)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB975560)
Security Update for Windows XP (KB975561)
Security Update for Windows XP (KB975562)
Security Update for Windows XP (KB975713)
Security Update for Windows XP (KB977165)
Security Update for Windows XP (KB977816)
Security Update for Windows XP (KB977914)
Security Update for Windows XP (KB978037)
Security Update for Windows XP (KB978251)
Security Update for Windows XP (KB978262)
Security Update for Windows XP (KB978338)
Security Update for Windows XP (KB978542)
Security Update for Windows XP (KB978601)
Security Update for Windows XP (KB978706)
Security Update for Windows XP (KB979309)
Security Update for Windows XP (KB979482)
Security Update for Windows XP (KB979559)
Security Update for Windows XP (KB979683)
Security Update for Windows XP (KB979687)
Security Update for Windows XP (KB980195)
Security Update for Windows XP (KB980218)
Security Update for Windows XP (KB980232)
Security Update for Windows XP (KB980436)
Security Update for Windows XP (KB981322)
Security Update for Windows XP (KB981349)
Security Update for Windows XP (KB981852)
Security Update for Windows XP (KB981957)
Security Update for Windows XP (KB981997)
Security Update for Windows XP (KB982132)
Security Update for Windows XP (KB982214)
Security Update for Windows XP (KB982665)
Security Update for Windows XP (KB982802)
Shop for HP Supplies
SoundMAX
The Cat in the Hat
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft Office OneNote 2007 (KB980729)
Update for Outlook 2007 Junk Email Filter (KB2443839)
Update for Windows Internet Explorer 7 (KB976749)
Update for Windows Internet Explorer 7 (KB980182)
Update for Windows XP (KB2141007)
Update for Windows XP (KB2345886)
Update for Windows XP (KB951978)
Update for Windows XP (KB955759)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
VC 9.0 Runtime
VZAccess Manager
WD Diagnostics
Windows Driver Package - Garmin (grmnusb) GARMIN Devices (03/08/2007 2.2.1.0)
Windows Internet Explorer 7
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Player 11
Windows Media Player 11
Windows XP Service Pack 3
Yahoo! Install Manager
Yahoo! Software Update
Yahoo! Toolbar
pepsidupont
Regular Member
 
Posts: 18
Joined: November 27th, 2010, 12:09 pm

Re: Google HiJack

Unread postby deltalima » December 2nd, 2010, 6:02 am

Hi pepsidupont,

Download and run OTL
Download OTL by Old Timer and save it to your Desktop.
  • Double click on OTL.exe to run it.
  • Under Output, ensure that Minimal Output is selected.
  • Under Extra Registry section, select Use SafeList.
  • Click the Scan All Users checkbox.
  • Click on Run Scan at the top left hand corner.
  • When done, two Notepad files will open.
    • OTL.txt <-- Will be opened
    • Extras.txt <-- Will be minimized
  • Please post the contents of these 2 Notepad files in your next reply.

Please download GMER Rootkit Scanner from here.
  • Double click the .exe file. If asked to allow gmer.sys driver to load, please consent
  • If it gives you a warning at program start about rootkit activity and asks if you want to run a scan...click NO.
  • Run Gmer again and click on the Rootkit tab.
  • Look at the right hand side (under Files) and uncheck all drives with the exception of your C drive.
  • Make sure all other boxes on the right of the screen are checked, EXCEPT for "Show All".
  • Click on the "Scan" and wait for the scan to finish.
    Note: Before scanning, make sure all other running programs are closed and no other actions like a scheduled antivirus scan will occur while this scan completes. Also do not use your computer during the scan.
  • When completed, click on the Copy button and right-click on your Desktop, choose "New" > Text document. Once the file is created, open it and right-click again and choose Paste or Ctrl+V. Save the file as gmer.txt and copy the information in your next reply.
  • Note: If you have any problems, try running GMER in SAFE MODE
Important! Please do not select the "Show all" checkbox during the scan..

Please post the GMER log along with OTL.txt and Extras.txt from the OTL scan into your next reply.
User avatar
deltalima
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Posts: 7614
Joined: February 28th, 2009, 4:38 pm
Location: UK

Re: Google HiJack

Unread postby Wingman » December 5th, 2010, 9:43 am

Due to a lack of response, this topic is now closed.

If you still require help, please open a new thread in the Infected? Virus, malware, adware, ransomware, oh my! forum, include a fresh FRST log, and wait for a new helper.
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Wingman
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Joined: July 1st, 2008, 1:34 pm
Location: East Coast, USA
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