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Vista behaving badly

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Vista behaving badly

Unread postby spinicus » November 22nd, 2010, 6:46 pm

Hi

I have Vista business 32bit - although the laptop is entirely for home use

Symptoms are -

Services fail to start - warning at every boot that Windows Host service fails to start
Unexpected results in IE - wrong websites, empty searches
Sometimes fails to open desktop - gives a completely black desktop with no icons - reboot normally fixes
Sidebar displays corrupted gadgets - black non-moving clock - and empty boxes for calendar & weather
Cannot use any online purchasing - forms do not work

Hope you can help

Thanks
Brian

Hijack this log -


ogfile of Trend Micro HijackThis v2.0.4
Scan saved at 22:16:17, on 22/11/2010
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v8.00 (8.00.6001.18975)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\COMODO\COMODO Internet Security\cfp.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Toshiba\ConfigFree\NDSTray.exe
C:\Program Files\Toshiba\Toshiba Online Product Information\TOPI.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\IDM\Desktop SMS\DesktopSMS.exe
C:\Program Files\Toshiba\Power Saver\TPwrMain.exe
C:\Program Files\Toshiba\SmoothView\SmoothView.exe
C:\Program Files\Toshiba\FlashCards\TCrdMain.exe
C:\Program Files\Thomson\SpeedTouch USB\dragdiag.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\TalkTalk\bin\sprtcmd.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Toshiba\TOSCDSPD\TOSCDSPD.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\McAfee Security Scan\2.0.181\SSScheduler.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Toshiba\ConfigFree\CFSwMgr.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\Windows Mail\WinMail.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Users\Neil\Desktop\Hijack this\HijackThis.exe
C:\Windows\system32\DllHost.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.talktalk.co.uk/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.talktalk.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.google.co.uk
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://uk.search.yahoo.com/search?fr=mcafee&p=%s
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Windows Internet Explorer provided by TalkTalk
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
R3 - URLSearchHook: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: McAfee Phishing Filter - {27B4851A-3207-45A2-B947-BE8AFE6163AB} - c:\progra~1\mcafee\msk\mskapbho.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll (file missing)
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.6.5805.1910\swg.dll
O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\YTSingleInstance.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [ITSecMng] %ProgramFiles%\TOSHIBA\Bluetooth Toshiba Stack\ItSecMng.exe /START
O4 - HKLM\..\Run: [NDSTray.exe] NDSTray.exe
O4 - HKLM\..\Run: [topi] C:\Program Files\TOSHIBA\Toshiba Online Product Information\topi.exe -startup
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [Desktop SMS] C:\Program Files\IDM\Desktop SMS\DesktopSMS.exe /auto
O4 - HKLM\..\Run: [TPwrMain] %ProgramFiles%\TOSHIBA\Power Saver\TPwrMain.EXE
O4 - HKLM\..\Run: [SmoothView] %ProgramFiles%\Toshiba\SmoothView\SmoothView.exe
O4 - HKLM\..\Run: [00TCrdMain] %ProgramFiles%\TOSHIBA\FlashCards\TCrdMain.exe
O4 - HKLM\..\Run: [Toshiba Registration] C:\Program Files\Toshiba\Registration\ToshibaRegistration.exe
O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe" /icon
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [TalkTalk] "C:\Program Files\TalkTalk\bin\sprtcmd.exe" /P TalkTalk
O4 - HKLM\..\Run: [Skytel] Skytel.exe
O4 - HKLM\..\Run: [mcagent_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [COMODO Internet Security] "C:\Program Files\COMODO\COMODO Internet Security\cfp.exe" -h
O4 - HKCU\..\Run: [TOSCDSPD] C:\Program Files\TOSHIBA\TOSCDSPD\TOSCDSPD.exe
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - .DEFAULT User Startup: TRDCReminder.lnk = C:\Program Files\Toshiba\TRDCReminder\TRDCReminder.exe (User 'Default user')
O4 - Global Startup: Exif Launcher.lnk = ?
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: McAfee Security Scan Plus.lnk = ?
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\Windows\system32\GPhotos.scr/200
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~1\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_950DF09FAB501E03.dll/cmsidewiki.html
O9 - Extra button: eBay.co.uk - Buy It Sell It Love It - {76577871-04EC-495E-A12B-91F7C3600AFA} - http://rover.ebay.com/rover/1/710-44557-9400-3/4 (file missing)
O9 - Extra button: Amazon.co.uk - {8A918C1D-E123-4E36-B562-5C1519E434CE} - http://www.amazon.co.uk/exec/obidos/red ... &site=home (file missing)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~1\Office12\REFIEBAR.DLL
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/200 ... oader5.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {41EF3CD2-D8CC-4438-84B1-280BB4E77C8E} (F5 Networks Dynamic Application Tunnel Control) - C:\Users\Neil\AppData\Local\Temp\f5tmp\f5tunsrv.cab
O16 - DPF: {45B69029-F3AB-4204-92DE-D5140C3E8E74} (F5 Networks Auto Update) - https://connect.e2v.com/vdesk/terminal/ ... ontrol.cab
O16 - DPF: {6F15128C-E66A-490C-B848-5000B5ABEEAC} (HP Download Manager) - https://h20436.www2.hp.com/ediags/dex/s ... DEXAXO.cab
O16 - DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/200 ... ader55.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/s ... wflash.cab
O16 - DPF: {E0FF21FA-B857-45C5-8621-F120A0C17FF2} (F5 Networks Host Control) - C:\Users\Neil\AppData\Local\Temp\f5tmp\urxhost.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O16 - DPF: {E77F23EB-E7AB-4502-8F37-247DBAF1A147} (Windows Live Hotmail Photo Upload Tool) - http://gfx1.hotmail.com/mail/w4/pr01/ph ... den-gb.cab
O16 - DPF: {F27237D7-93C8-44C2-AC6E-D6057B9A918F} (JuniperSetupClient Control) - https://juniper.net/dana-cached/sc/Juni ... Client.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{5327DE19-D97B-44F1-A5C1-17701F93AC87}: NameServer = 212.139.132.11 212.139.132.10
O17 - HKLM\System\CCS\Services\Tcpip\..\{6DF450FA-7B5D-4559-945A-0B49595DAC04}: NameServer = 156.154.70.22,156.154.71.22
O17 - HKLM\System\CCS\Services\Tcpip\..\{892642DE-BC9E-435A-AE36-10EF6921C266}: NameServer = 156.154.70.22,156.154.71.22
O18 - Protocol: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~3\GOEC62~1.DLL
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll
O23 - Service: Emsisoft Anti-Malware 5.0 - Service (a2AntiMalware) - Emsi Software GmbH - C:\Program Files\Emsisoft Anti-Malware\a2service.exe
O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - Agere Systems - C:\Windows\system32\agrsmsvc.exe
O23 - Service: COMODO Internet Security Helper Service (cmdAgent) - COMODO - C:\Program Files\COMODO\COMODO Internet Security\cmdagent.exe
O23 - Service: ConfigFree Service - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: GoogleDesktopManager - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Update Service (gupdate1c95c025600c3f6) (gupdate1c95c025600c3f6) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: McAfee SiteAdvisor Service - McAfee, Inc. - C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
O23 - Service: McAfee Security Scan Component Host Service (McComponentHostService) - McAfee, Inc. - C:\Program Files\McAfee Security Scan\2.0.181\McCHSvc.exe
O23 - Service: McAfee Personal Firewall Service (McMPFSvc) - McAfee, Inc. - C:\Program Files\Common Files\Mcafee\McSvcHost\McSvHost.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee VirusScan Announcer (McNaiAnn) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
O23 - Service: SupportSoft Sprocket Service (TalkTalk) (sprtsvc_TalkTalk) - SupportSoft, Inc. - C:\Program Files\TalkTalk\bin\sprtsvc.exe
O23 - Service: SupportSoft RemoteAssist - SupportSoft, Inc. - C:\Program Files\Common Files\Supportsoft\bin\ssrc.exe
O23 - Service: SupportSoft Repair Service (TalkTalk) (tgsrvc_TalkTalk) - SupportSoft, Inc. - C:\Program Files\Common Files\Supportsoft\bin\tgsrvc.exe
O23 - Service: TOSHIBA Navi Support Service (TNaviSrv) - TOSHIBA Corporation - C:\Program Files\Toshiba\TOSHIBA DVD PLAYER\TNaviSrv.exe
O23 - Service: TOSHIBA Optical Disc Drive Service (TODDSrv) - TOSHIBA Corporation - C:\Windows\system32\TODDSrv.exe
O23 - Service: TOSHIBA Power Saver (TosCoSrv) - TOSHIBA Corporation - C:\Program Files\Toshiba\Power Saver\TosCoSrv.exe
O23 - Service: TOSHIBA Bluetooth Service - Unknown owner - c:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtSrv.exe (file missing)
O23 - Service: TOSHIBA SMART Log Service - TOSHIBA Corporation - C:\Program Files\TOSHIBA\SMARTLogService\TosIPCSrv.exe
O23 - Service: Yahoo! Updater (YahooAUService) - Yahoo! Inc. - C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe

--
End of file - 14475 bytes

Uninstall -


2007 Microsoft Office system
32 Bit HP CIO Components Installer
Acrobat.com
Acrobat.com
Activation Assistant for the 2007 Microsoft Office suites
Adobe AIR
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Reader 9.4.1
Belfield Software Tide Plotter 2009
Bluetooth Stack for Windows by Toshiba
CD/DVD Drive Acoustic Silencer
COMODO Internet Security
Desktop SMS
Emsisoft Anti-Malware 5.0
Feedback Tool
FinePixViewer Resource
FinePixViewer Ver.5.0
Google Chrome
Google Desktop
Google Toolbar for Internet Explorer
Google Toolbar for Internet Explorer
Google Update Helper
Google Updater
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
HP Customer Participation Program 8.0
HP Imaging Device Functions 8.0
HP OCR Software 8.0
HP Photosmart Essential
HP Photosmart, Officejet, PSC and Deskjet All-In-One Driver Software 8.0.B
HP Product Assistant
HP Solution Center 8.0
HP Update
HPSSupply
Intel(R) Graphics Media Accelerator Driver
Intel® Matrix Storage Manager
Java(TM) 6 Update 22
Java(TM) 6 Update 3
Java(TM) 6 Update 5
Juniper Networks Secure Application Manager
Juniper Networks Setup Client Activex Control
McAfee Security Scan Plus
McAfee SecurityCenter
MetaFrame Presentation Server Web Client for Win32
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB2416447)
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 4 Client Profile
Microsoft .NET Framework 4 Client Profile
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Professional Hybrid 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Standard 2007
Microsoft Office Standard 2007
Microsoft Office Word MUI (English) 2007
Microsoft Save as PDF or XPS Add-in for 2007 Microsoft Office programs
Microsoft Silverlight
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
MSXML 4.0 SP2 (KB941833)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
OGA Notifier 2.0.0048.0
Picasa 3
ProPlanV2b
RAW FILE CONVERTER LE
Realtek 8169, 8168, 8101E and 8102E Ethernet Network Card Driver for Windows Vista
Realtek High Definition Audio Driver
RICOH R5C83x/84x Flash Media Controller Driver Ver.3.54.02
Security Update for 2007 Microsoft Office System (KB2288621)
Security Update for 2007 Microsoft Office System (KB2288621)
Security Update for 2007 Microsoft Office System (KB2289158)
Security Update for 2007 Microsoft Office System (KB2289158)
Security Update for 2007 Microsoft Office System (KB2344875)
Security Update for 2007 Microsoft Office System (KB2344875)
Security Update for 2007 Microsoft Office System (KB2345043)
Security Update for 2007 Microsoft Office System (KB2345043)
Security Update for 2007 Microsoft Office System (KB969559)
Security Update for 2007 Microsoft Office System (KB969559)
Security Update for 2007 Microsoft Office System (KB976321)
Security Update for 2007 Microsoft Office System (KB976321)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473)
Security Update for Microsoft Office Access 2007 (KB979440)
Security Update for Microsoft Office Access 2007 (KB979440)
Security Update for Microsoft Office Excel 2007 (KB2345035)
Security Update for Microsoft Office Excel 2007 (KB2345035)
Security Update for Microsoft Office InfoPath 2007 (KB979441)
Security Update for Microsoft Office InfoPath 2007 (KB979441)
Security Update for Microsoft Office Outlook 2007 (KB2288953)
Security Update for Microsoft Office Outlook 2007 (KB2288953)
Security Update for Microsoft Office PowerPoint 2007 (KB982158)
Security Update for Microsoft Office PowerPoint 2007 (KB982158)
Security Update for Microsoft Office PowerPoint Viewer (KB2413381)
Security Update for Microsoft Office PowerPoint Viewer (KB2413381)
Security Update for Microsoft Office Publisher 2007 (KB982124)
Security Update for Microsoft Office system 2007 (972581)
Security Update for Microsoft Office system 2007 (972581)
Security Update for Microsoft Office system 2007 (KB974234)
Security Update for Microsoft Office system 2007 (KB974234)
Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
Security Update for Microsoft Office Word 2007 (KB2344993)
Security Update for Microsoft Office Word 2007 (KB2344993)
SpeedTouch USB Software
Suunto Dive Manager 3.0.0
Suunto USB Driver
Synaptics Pointing Device Driver
TalkTalk Assist & Go
TOSHIBA Assist
TOSHIBA ConfigFree
TOSHIBA Disc Creator
TOSHIBA DVD PLAYER
TOSHIBA Extended Tiles for Windows Mobility Center
TOSHIBA Hardware Setup
TOSHIBA Manuals
Toshiba Online Product Information
TOSHIBA Recovery Disc Creator
TOSHIBA SD Memory Utilities
TOSHIBA Software Modem
TOSHIBA Supervisor Password
TOSHIBA Value Added Package
TRDCReminder
TRORDCLauncher
Update for 2007 Microsoft Office System (KB967642)
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office Access 2007 Help (KB963663)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Publisher 2007 Help (KB963667)
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spinicus
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Re: Vista behaving badly

Unread postby MWR 3 day Mod » November 26th, 2010, 4:33 am

Hi,

We are sorry to see your topic is over three days old and no one has yet been able to respond and offer help.

If you still require assistance, please post a link to your topic in our Waiting for help with malware removal? forum, and our staff will make an effort to assist you as promptly as possible. Only post a LINK to this topic, DO NOT post your DDS log!

Please do not reply to this topic.

If you haven't posted within two days in the "Waiting for help with malware removal?" forum, we will assume you have been able to get assistance in other ways and this topic will be closed.
MWR 3 day Mod
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Re: Vista behaving badly

Unread postby askey127 » November 26th, 2010, 9:03 pm

Hi spinicus,
Sorry for the delay.
If you still need help and are not receiving it elsewhere, please proceed as follows:
-----------------------------------------------------------
Remove Registry items with HighjackThis. Start HijackThis. (Right-click and "Run as administrator" in Vista/Win7)
Click Do System Scan Only. When the Scan is complete, Check the following entries:
(Some of these lines may be missing)
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.6.5805.1910\swg.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O16 - DPF: {E0FF21FA-B857-45C5-8621-F120A0C17FF2} (F5 Networks Host Control) - C:\Users\Neil\AppData\Local\Temp\f5tmp\urxhost.cab
O23 - Service: COMODO Internet Security Helper Service (cmdAgent) - COMODO - C:\Program Files\COMODO\COMODO Internet Security\cmdagent.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

Make sure Every other window except HJT is closed (No other tabs showing in the bottom tray), and Click Fix Checked
Click the "X" in the upper right corner of the HiJackThis window to close it.
------------------------------------------------
Remove Programs Using Control Panel
From Start, Control Panel, click on Uninstall a program under the Programs heading.
Right click each Entry, as follows, one by one, if it exists, choose Uninstall/Change, and give permission to Continue:
COMODO Internet Security
Java(TM) 6 Update 3
Java(TM) 6 Update 5
McAfee Security Scan Plus

Take extra care in answering questions posed by any Uninstaller.
----------------------------------------------
Download and Run Temp File Cleaner (TFC.exe)
Download Temp File Cleaner and save it to your desktop.
Double click to run it. (Right click and choose Run as Administrator in Vista or Win7)
If you have a lot of junk files to remove, it could take a while, so please be patient and let it finish.
When it's done, if it asks to Reboot, choose to do so. This will remove files that could not be removed while Windows was running.
After Restart, log back in to your usual account.
-----------------------------------------------------------
Download and Run ComboFix
IMPORTANT NOTE: ComboFix is a VERY POWERFUL tool. DO NOT use it without guidance.
ComboFix uses very forceful tactics to remove malware from your system. Your antivirus software may warn you about the file.
You will need to disable all your antivirus software BEFORE running ComboFix.
.
  • Download ComboFix from here
  • Rename it while saving the download to zzz.exe and save it to your Desktop. Do not try to rename it after it has been saved to your desktop, or the infection may prevent you from using it.
    **Note: It is important that it is saved directly to your desktop and run from the desktop, not from any other folder on your computer**
  • DISABLE MCAFEE SECURITY CENTER
    Please navigate to the system tray and double-click the taskbar icon to open Security Center.
    • Click Advanced Menu (bottom mid-left).
    • Click Configure (left).
    • Click Computer & Files (top left).
    • VirusScan can be disabled in the right-hand module and set when it should resume or you can do that manually later on.
    • Do the same via Internet & Network for Firewall Plus.
  • Now start ComboFix (zzz.exe). Right click and choose "Run as administrator".
  • OK any disclaimers and start the Scan.
  • Do not touch the computer AT ALL while ComboFix is running.
  • When finished, the report will open. Post the log in your next reply, and then Reenable your protection software
A copy of the log will be located here if you need it-> C:\ComboFix.txt
If you cannot connect to the internet after running ComboFix, unplug the cable you use to connect to the internet and plug it back in.
askey127
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askey127
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Re: Vista behaving badly

Unread postby spinicus » November 28th, 2010, 10:02 pm

Removed the items with HJT - run TFC - downloaded combofix after a bit of a struggle - log below

ComboFix 10-11-27.01 - Neil 29/11/2010 1:47.1.2 - x86
Running from: c:\users\Neil\Desktop\zzz.exe
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\users\Pete.Neil-PC\AppData\Roaming\My Security Shield
c:\users\Pete.Neil-PC\AppData\Roaming\My Security Shield\Instructions.ini

.
((((((((((((((((((((((((( Files Created from 2010-10-28 to 2010-11-29 )))))))))))))))))))))))))))))))
.

2010-11-29 01:56 . 2010-11-29 01:56 -------- d-----w- c:\users\Pete.Neil-PC\AppData\Local\temp
2010-11-29 01:56 . 2010-11-29 01:56 -------- d-----w- c:\users\Laura\AppData\Local\temp
2010-11-29 01:56 . 2010-11-29 01:56 -------- d-----w- c:\users\Default\AppData\Local\temp
2010-11-29 01:02 . 2010-11-10 04:33 6273872 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{E6884DD9-C210-4A89-AE24-491921E4347C}\mpengine.dll
2010-11-22 22:21 . 2010-11-22 22:21 -------- d-----w- c:\users\Neil\AppData\Local\Windows Live
2010-11-22 22:21 . 2010-11-22 22:21 -------- d-----w- c:\program files\Common Files\Windows Live
2010-11-22 22:20 . 2009-08-04 08:02 754688 ----a-w- c:\windows\system32\webservices.dll
2010-11-18 00:40 . 2010-11-29 00:55 1474832 ----a-w- c:\windows\system32\drivers\sfi.dat
2010-11-18 00:31 . 2010-11-18 00:31 -------- d-----w- c:\programdata\Comodo Downloader(12)
2010-11-17 19:35 . 2010-11-17 19:35 -------- d-----w- c:\users\Neil\AppData\Roaming\Malwarebytes
2010-11-17 19:35 . 2010-11-17 19:35 -------- d-----w- c:\programdata\Malwarebytes
2010-11-17 19:35 . 2010-11-17 19:35 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-11-17 13:26 . 2010-11-29 00:37 -------- d-----w- c:\programdata\Comodo
2010-11-17 13:26 . 2010-11-22 20:27 -------- d-----w- c:\program files\COMODO
2010-11-16 19:17 . 2010-10-07 11:37 2409784 ----a-w- c:\program files\Windows Mail\OESpamFilter.dat
2010-10-31 12:08 . 2010-10-31 12:19 -------- d-----w- c:\program files\Emsisoft Anti-Malware

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-10-19 10:41 . 2010-04-04 09:52 222080 ------w- c:\windows\system32\MpSigStub.exe
2010-09-15 03:50 . 2010-04-22 20:30 472808 ----a-w- c:\windows\system32\deployJava1.dll
2010-09-13 13:56 . 2010-10-14 18:11 8147456 ----a-w- c:\windows\system32\wmploc.DLL
2010-09-08 06:01 . 2010-10-19 22:43 916480 ----a-w- c:\windows\system32\wininet.dll
2010-09-08 05:57 . 2010-10-19 22:43 43520 ----a-w- c:\windows\system32\licmgr10.dll
2010-09-08 05:57 . 2010-10-19 22:43 1469440 ----a-w- c:\windows\system32\inetcpl.cpl
2010-09-08 05:56 . 2010-10-19 22:43 71680 ----a-w- c:\windows\system32\iesetup.dll
2010-09-08 05:56 . 2010-10-19 22:43 109056 ----a-w- c:\windows\system32\iesysprep.dll
2010-09-08 05:04 . 2010-10-19 22:43 385024 ----a-w- c:\windows\system32\html.iec
2010-09-08 04:26 . 2010-10-19 22:43 133632 ----a-w- c:\windows\system32\ieUnatt.exe
2010-09-08 04:25 . 2010-10-19 22:43 1638912 ----a-w- c:\windows\system32\mshtml.tlb
2010-09-06 16:20 . 2010-10-14 18:11 125952 ----a-w- c:\windows\system32\srvsvc.dll
2010-09-06 16:19 . 2010-10-14 18:11 17920 ----a-w- c:\windows\system32\netevent.dll
2010-09-06 13:45 . 2010-10-14 18:11 304128 ----a-w- c:\windows\system32\drivers\srv.sys
2010-09-06 13:45 . 2010-10-14 18:11 145408 ----a-w- c:\windows\system32\drivers\srv2.sys
2010-09-06 13:45 . 2010-10-14 18:11 102400 ----a-w- c:\windows\system32\drivers\srvnet.sys
2010-08-31 15:46 . 2010-10-14 18:11 954752 ----a-w- c:\windows\system32\mfc40.dll
2010-08-31 15:46 . 2010-10-14 18:11 954288 ----a-w- c:\windows\system32\mfc40u.dll
2010-08-31 15:44 . 2010-10-14 18:10 531968 ----a-w- c:\windows\system32\comctl32.dll
2010-08-31 13:27 . 2010-10-14 18:10 2038272 ----a-w- c:\windows\system32\win32k.sys
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"TOSCDSPD"="c:\program files\TOSHIBA\TOSCDSPD\TOSCDSPD.exe" [2008-01-29 430080]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2008-12-12 39408]
"WMPNSCFG"="c:\program files\Windows Media Player\WMPNSCFG.exe" [2008-01-21 202240]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2008-02-05 141848]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2008-02-05 154136]
"Persistence"="c:\windows\system32\igfxpers.exe" [2008-02-05 129560]
"RtHDVCpl"="RtHDVCpl.exe" [2008-01-29 4911104]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2008-08-14 1348904]
"NDSTray.exe"="NDSTray.exe" [BU]
"topi"="c:\program files\TOSHIBA\Toshiba Online Product Information\topi.exe" [2007-07-10 581632]
"Google Desktop Search"="c:\program files\Google\Google Desktop Search\GoogleDesktop.exe" [2008-04-15 1836544]
"Desktop SMS"="c:\program files\IDM\Desktop SMS\DesktopSMS.exe" [2007-06-18 1507328]
"Toshiba Registration"="c:\program files\Toshiba\Registration\ToshibaRegistration.exe" [2007-05-04 571024]
"SpeedTouch USB Diagnostics"="c:\program files\Thomson\SpeedTouch USB\Dragdiag.exe" [2004-01-26 866816]
"HP Software Update"="c:\program files\HP\HP Software Update\HPWuSchd2.exe" [2006-12-10 49152]
"TalkTalk"="c:\program files\TalkTalk\bin\sprtcmd.exe" [2007-10-12 202016]
"Skytel"="Skytel.exe" [2007-11-20 1826816]
"mcagent_exe"="c:\program files\McAfee.com\Agent\mcagent.exe" [2010-02-11 1218008]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2010-09-23 35760]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2010-09-20 932288]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=c:\progra~1\Google\GOOGLE~3\GoogleDesktopNetwork3.dll

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\mcmscsvc]
@=""

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]
@=""

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeAntiSpyware]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Svc]
"AntiVirusOverride"=dword:00000001

R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-03-18 130384]
R2 gupdate1c95c025600c3f6;Google Update Service (gupdate1c95c025600c3f6);c:\program files\Google\Update\GoogleUpdate.exe [2009-02-10 133104]
R2 McMPFSvc;McAfee Personal Firewall Service;c:\program files\Common Files\Mcafee\McSvcHost\McSvHost.exe [2010-03-10 271480]
R2 McNaiAnn;McAfee VirusScan Announcer;c:\program files\Common Files\McAfee\McSvcHost\McSvHost.exe [2010-03-10 271480]
R3 s916bus;Sony Ericsson Device 916 driver (WDM);c:\windows\system32\DRIVERS\s916bus.sys [2007-11-02 83496]
R3 s916mdfl;Sony Ericsson Device 916 USB WMC Modem Filter;c:\windows\system32\DRIVERS\s916mdfl.sys [2007-11-02 15016]
R3 s916mdm;Sony Ericsson Device 916 USB WMC Modem Driver;c:\windows\system32\DRIVERS\s916mdm.sys [2007-11-02 109992]
R3 s916mgmt;Sony Ericsson Device 916 USB WMC Device Management Drivers (WDM);c:\windows\system32\DRIVERS\s916mgmt.sys [2007-11-02 103976]
R3 s916obex;Sony Ericsson Device 916 USB WMC OBEX Interface;c:\windows\system32\DRIVERS\s916obex.sys [2007-11-02 100008]
R3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\Microsoft.NET\Framework\v4.0.30319\WPF\WPFFontCache_v0400.exe [2010-03-18 753504]
S1 a2injectiondriver;a2injectiondriver;c:\program files\Emsisoft Anti-Malware\a2dix86.sys [2010-09-05 41928]
S1 a2util;a-squared Malware-IDS utility driver;c:\program files\Emsisoft Anti-Malware\a2util32.sys [2010-05-05 11776]
S1 NEOFLTR_600_12507;Juniper Networks TDI Filter Driver (NEOFLTR_600_12507);c:\windows\system32\Drivers\NEOFLTR_600_12507.SYS [2007-12-28 64160]
S2 a2AntiMalware;Emsisoft Anti-Malware 5.0 - Service;c:\program files\Emsisoft Anti-Malware\a2service.exe [2010-10-31 2806000]
S2 ConfigFree Service;ConfigFree Service;c:\program files\TOSHIBA\ConfigFree\CFSvcs.exe [2007-12-25 40960]
S2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;c:\program files\McAfee\SiteAdvisor\McSACore.exe [2010-05-20 88176]
S2 sprtsvc_TalkTalk;SupportSoft Sprocket Service (TalkTalk);c:\program files\TalkTalk\bin\sprtsvc.exe [2007-10-12 202016]
S2 tgsrvc_TalkTalk;SupportSoft Repair Service (TalkTalk);c:\program files\Common Files\Supportsoft\bin\tgsrvc.exe [2007-08-02 148768]
S2 TOSHIBA SMART Log Service;TOSHIBA SMART Log Service;c:\program files\TOSHIBA\SMARTLogService\TosIPCSrv.exe [2007-12-03 126976]
S3 a2acc;a2acc;c:\program files\EMSISOFT ANTI-MALWARE\a2accx86.sys [2010-09-19 72808]
S3 FwLnk;FwLnk Driver;c:\windows\system32\DRIVERS\FwLnk.sys [2006-11-20 7168]
S3 seehcri;Sony Ericsson seehcri Device Driver;c:\windows\system32\DRIVERS\seehcri.sys [2008-01-09 27632]


[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
LocalServiceNoNetwork REG_MULTI_SZ PLA DPS BFE mpssvc
HPZ12 REG_MULTI_SZ Pml Driver HPZ12 Net Driver HPZ12
hpdevmgmt REG_MULTI_SZ hpqcxs08 hpqddsvc
LocalServiceAndNoImpersonation REG_MULTI_SZ FontCache

[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{A509B1FF-37FF-4bFF-8CFF-4F3A747040FF}]
2009-03-08 11:32 128512 ----a-w- c:\windows\System32\advpack.dll
.
Contents of the 'Scheduled Tasks' folder

2010-11-29 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2008-12-12 01:06]

2010-11-29 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2008-12-12 01:06]

2010-11-29 c:\windows\Tasks\User_Feed_Synchronization-{2598DC49-F5E1-44E7-B972-7B91B5BC9DB5}.job
- c:\windows\system32\msfeedssync.exe [2010-10-19 04:25]

2010-11-29 c:\windows\Tasks\User_Feed_Synchronization-{26582C3F-09A3-4781-BA5A-07028E208959}.job
- c:\windows\system32\msfeedssync.exe [2010-10-19 04:25]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.talktalk.co.uk/
mDefault_Page_URL = hxxp://www.google.co.uk
uSearchURL,(Default) = hxxp://uk.search.yahoo.com/search?fr=mcafee&p=%s
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~1\Office12\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_950DF09FAB501E03.dll/cmsidewiki.html
IE: {{76577871-04EC-495E-A12B-91F7C3600AFA} - http://rover.ebay.com/rover/1/710-44557-9400-3/4
IE: {{8A918C1D-E123-4E36-B562-5C1519E434CE} - http://www.amazon.co.uk/exec/obidos/red ... &site=home
Trusted Zone: e2v.com\connect
TCP: {5327DE19-D97B-44F1-A5C1-17701F93AC87} = 212.139.132.11 212.139.132.10
TCP: {892642DE-BC9E-435A-AE36-10EF6921C266} = 192.168.1.1
DPF: {F27237D7-93C8-44C2-AC6E-D6057B9A918F} - hxxps://juniper.net/dana-cached/sc/Juni ... Client.cab
.
- - - - ORPHANS REMOVED - - - -

HKLM-Run-ITSecMng - %ProgramFiles%\TOSHIBA\Bluetooth Toshiba Stack\ItSecMng.exe
HKLM-Run-TPwrMain - %ProgramFiles%\TOSHIBA\Power Saver\TPwrMain.EXE
HKLM-Run-SmoothView - %ProgramFiles%\Toshiba\SmoothView\SmoothView.exe
HKLM-Run-00TCrdMain - %ProgramFiles%\TOSHIBA\FlashCards\TCrdMain.exe
HKLM-Run-SunJavaUpdateSched - c:\program files\Java\jre6\bin\jusched.exe



**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2010-11-29 01:56
Windows 6.0.6002 Service Pack 2 NTFS

detected NTDLL code modification:
ZwOpenFile

scanning hidden processes ...

scanning hidden autostart entries ...

HKCU\Software\Microsoft\Windows\CurrentVersion\Run
TOSCDSPD = c:\program files\TOSHIBA\TOSCDSPD\TOSCDSPD.exe?/i?????]vW??X??X?W???W???W???W?

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
"MSCurrentCountry"=dword:000000b5

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0001\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
Completion time: 2010-11-29 01:59:49
ComboFix-quarantined-files.txt 2010-11-29 01:59

Pre-Run: 24,999,645,184 bytes free
Post-Run: 24,835,362,816 bytes free

- - End Of File - - B9D9C3A930F6D897886FDF28643F4F2E
spinicus
Active Member
 
Posts: 9
Joined: November 22nd, 2010, 6:00 pm

Re: Vista behaving badly

Unread postby askey127 » November 29th, 2010, 7:50 am

spinicus,
------------------------------------------------
Download and Run Rkill
Please download and run the tool named Rkill, which may help in allowing other programs to run.
There are 4 different versions. If one of them won't run then download and try to run one of the other ones.
Vista and Win7 users need to right click Rkill and choose Run as Administrator
You only need to get ONE of these to run, not all of them. You may get warnings from your antivirus about any of these tools, ignore them or shutdown your antivirus.
Please download Rkill from one of the following links and save to your Desktop:
Rkill.exe
RKill.com
RKill.scr
Rkill.pif
  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If ir does not, delete the desktop entry. Then download and use the one provided in the next link.
  • If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.
----------------------------------------------------------------------------------
Download and Run MalwareBytes' Anti-Malware It is free for non-business use.
Please go here to the Download Location, click on Download.
  • After clicking on the download and choosing Save, the "Save to location" dialog will come up.
  • Click the browse folders button, then click on Desktop on the left as the location for the installer and click Save again. Close the dialog when the download is complete.
  • You should now have a desktop icon named mbam-setup.exe.
  • Right click it, choose Run as administrator and Continue
  • Let it install where it wants to, with the default settings, and click Finish.
  • If an update is found, it will download and install the latest version. A shield symbol will show on the desktop icon while it is updating, and will disappear when it's done.
  • If necessary, start Malwarebytes Anti-Malware again.
  • Once the program has started up, select Perform Quick Scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • If it found any malware items, check all items except items in the C:\System Volume Information folder... and click Remove Selected.
  • When completed, a log will open in Notepad. Please save it to a convenient location, and post the contents in your reply.
  • The log can also be found using the "Logs" tab in the program. You can click any "Scan" log listed to open its contents. The logs are listed and named by time/date stamp.

Tell me how it's running.
askey127
User avatar
askey127
Admin/Teacher
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Posts: 13903
Joined: April 17th, 2005, 3:25 pm
Location: New Hampshire USA

Re: Vista behaving badly

Unread postby spinicus » November 29th, 2010, 2:34 pm

Hi
Thanks for the help so far - Ran the Rkill

Processes terminated by Rkill or while it was running:


C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Users\Neil\Desktop\rkill.exe
- it stopped here is the Malwarebytes log

Ran Malwarebytes - log below

Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 5214

Windows 6.0.6002 Service Pack 2
Internet Explorer 8.0.6001.18975

29/11/2010 18:04:23
mbam-log-2010-11-29 (18-04-23).txt

Scan type: Quick scan
Objects scanned: 172917
Time elapsed: 7 minute(s), 5 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 1
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 4

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\desktop sms (Worm.P2P) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Users\Pete.Neil-PC\Desktop\My Security Shield.lnk (Rogue.MySecurityShield) -> Quarantined and deleted successfully.
C:\Users\Pete.Neil-PC\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\My Security Shield.lnk (Rogue.MySecurityShield) -> Quarantined and deleted successfully.
C:\Users\Pete.Neil-PC\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\My Security Shield.lnk (Rogue.MySecurityShield) -> Quarantined and deleted successfully.
C:\Users\Pete.Neil-PC\AppData\Roaming\Microsoft\Windows\Start Menu\My Security Shield.lnk (Rogue.MySecurityShield) -> Quarantined and deleted successfully.

Thanks again - help much appreciated - so far mcafee now opens & updates & sidebar gadgets work apart from the calendar - I'll have a check what else is now working

Brian
spinicus
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Re: Vista behaving badly

Unread postby askey127 » November 29th, 2010, 3:23 pm

Post back to tell me how the rest of the details are running.
Then I will want you to run a full scan with McAfee and have it remove or quarantine everything it finds.
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Re: Vista behaving badly

Unread postby spinicus » November 29th, 2010, 7:30 pm

Hi

Online shopping seems to be fixed - I haven't bought anything but it looks like I now could

Sidebar gadgets are OK apart from Calendar - is there a way to fix that?

Mcafee - scan didn't open - or a few of the other pasrts - so have uninstalled mcaffee and installed comodo until I find the mcaffee serial number I had when I started.

Still get the windows host process has stopped error message every now & then - haven't spotted a relation as to when it pops up.

IE seems to be behaiving OK now

Haven't had the blank desktop since we started this process.

So overall - getting there - and the most annoying bits have gone - I think I've passed beyond a rebuild now :)

Thanks very much for the help - any more ideas to clear up the last couple of bits?

Thanks again

Brian
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Re: Vista behaving badly

Unread postby askey127 » November 29th, 2010, 7:48 pm

How about Uninstalling Comodo and Installing Microsoft Security Essentials?
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Re: Vista behaving badly

Unread postby spinicus » November 30th, 2010, 12:28 pm

Do you not think much of comodo then? - I have heard some good feedback for it - and the reverse for the security essentials?

I only installed comodo as a temporary measure to make sure I had AV & firewall - I can remove and test .. but I'm pretty sure the symptoms were there before I installed - I'll test it anyway to make sure.

Thanks

Brian
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Re: Vista behaving badly

Unread postby askey127 » November 30th, 2010, 2:22 pm

spinicus,
I did not mean to imply that Comodo had anything to do with your infections.
However, you might want to check this out for starters : http://www.wilderssecurity.com/showthread.php?t=242453
There's lots more of these kinds of things, but I won't enumerate.

If you want to install Microsoft Security Essentials, you will need to Uninstall McAfee SecurityCenter first, along with Comodo.
You can download the Microsoft Installer and save on your desktop until right after the McAfee removal.
Microsoft Installer is here: http://www.microsoft.com/security_essentials/

If you Uninstall McAfee, then you need to also run their Removal Utility, because McAfee leaves a lot of dredge behind.
-----------------------------------------------------------
Run The McAfee Removal Tool MCPR.EXE
1. Download the removal tool from:
http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe
2. Click Save and save the file to a folder on your computer.
3. Navigate to the folder where the file was saved.
4. Double-click MCPR.exe to run the removal tool.
Vista Note: Right click MCPR.EXE and choose "Run as administrator"
Your McAfee product will be fully removed when the system is restarted.

..and then you can double click the MS Security Essentials Installer.

askey127
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Re: Vista behaving badly

Unread postby spinicus » December 2nd, 2010, 9:14 pm

Hi
Done all the above - removing the remnants of Norton seems to have cured the rogue windows host process error

Removed comodo

Installed Security essentials - did a scan and found nothing

As far as I can tell - the only problem left is that the calender gadget doesn't work - Ill call that a win and live without it.

Thanks very much for your help - you've inspired me to want to learn how to help others .. when I have enough spare time to do it justice.

Thanks again - keep up the good work

Brian
spinicus
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Re: Vista behaving badly

Unread postby askey127 » December 3rd, 2010, 7:13 am

this topic is now closed.

We are pleased we could help you resolve your computer's malware issues.

If you would like to make a comment or leave a compliment regarding the help you have received, please see Feedback for Our Helpers - Say "Thanks" Here.
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