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PLEASE HELP, i have a nasty virus that wont die

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PLEASE HELP, i have a nasty virus that wont die

Unread postby joshmolina2 » November 5th, 2010, 5:42 pm

Please help me, i have a virus that wont go away no matter what i do. Ive tried an AVG, Malwarebytes, Avast scan and an AVG, Malwarebytes scan in safemode and an Avast boot scan. Everytime i restart the computer the virus keeps poping up even though each time i scan the scaner says it killed like 4 new trojans. I guess its replicating. So i tried hijack this but i have no idea how to interpret the log so if anyone can help me with this it would be GREATLY apreciated.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:52:09 PM, on 11/5/2010
Platform: Unknown Windows (WinNT 6.01.3504)
MSIE: Internet Explorer v9.00 (9.00.7930.16406)
Boot mode: Normal

Running processes:
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\AVG\AVG9\avgtray.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\PC Tools Firewall Plus\FirewallGUI.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Alwil Software\Avast5\AvastUI.exe
C:\Users\Joseph\AppData\Roaming\SanDisk\Sansa Updater\SansaDispatch.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\CodeMeter\Runtime\bin\CodeMeterCC.exe
C:\Program Files\V CAST Media Manager\MEMonitor.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Alwil Software\Avast5\AvastUI.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Program Files\Internet Explorer\iexplore.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG9\avgssie.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.2.4204.1700\swg.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [AVG9_TRAY] C:\PROGRA~1\AVG\AVG9\avgtray.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [DigidesignMMERefresh] C:\Program Files\Digidesign\Drivers\MMERefresh.exe
O4 - HKLM\..\Run: [M-Audio Taskbar Icon] C:\Windows\system32\M-AudioTaskBarIcon.exe
O4 - HKLM\..\Run: [Media Codec Update Service] C:\Program Files\Essentials Codec Pack\WECPUpdate.exe -s
O4 - HKLM\..\Run: [00PCTFW] "C:\Program Files\PC Tools Firewall Plus\FirewallGUI.exe" -s
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [avast5] "C:\Program Files\Alwil Software\Avast5\avastUI.exe" /nogui
O4 - HKCU\..\Run: [SansaDispatch] C:\Users\Joseph\AppData\Roaming\SanDisk\Sansa Updater\SansaDispatch.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [Google Update] "C:\Users\Joseph\AppData\Local\Google\Update\GoogleUpdate.exe" /c
O4 - Startup: V CAST Media Monitor.lnk = C:\Program Files\V CAST Media Manager\MEMonitor.exe
O4 - Global Startup: CodeMeter Control Center.lnk = C:\Program Files\CodeMeter\Runtime\bin\CodeMeterCC.exe
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - Cmdmapping - (no file) (HKCU)
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O16 - DPF: {4D2D3A17-9B46-483C-A5F4-1DC471080009} (Cisco NAC Web Agent Control) -
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/s ... wflash.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG9\avgpp.dll
O20 - AppInit_DLLs: C:\Windows\System32\avgrsstx.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: avast! Antivirus - AVAST Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: avast! Mail Scanner - AVAST Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: avast! Web Scanner - AVAST Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: AVG Free WatchDog (avg9wd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: CodeMeter Runtime Server (CodeMeter.exe) - WIBU-SYSTEMS AG - C:\Program Files\CodeMeter\Runtime\bin\CodeMeter.exe
O23 - Service: Digidesign MME Refresh Service (DigiRefresh) - Avid Technology, Inc. - C:\Program Files\Digidesign\Drivers\MMERefresh.exe
O23 - Service: digiSPTIService - Avid Technology, Inc. - C:\Program Files\Digidesign\Pro Tools\digiSPTIService.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: PC Tools Firewall Plus (PCToolsFirewallPlus) - PC Tools - C:\Program Files\PC Tools Firewall Plus\FWService.exe
O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe

End of file - 6870 bytes
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Re: PLEASE HELP, i have a nasty virus that wont die

Unread postby tequesta » November 8th, 2010, 11:53 pm

Hello joshmolina2, :hello2:

My name is John, AKA Tequesta, and I will be assisting you with your malware issues.
Please be patient, as I need some time to review your Hijackthis log, and all of my responses are reviewed by a MRU Teacher. Once approved, I will post the recommendations for repairs.
  • Whatever repairs we make, are for your computer problems only, and by no means should they be used on another computer.
  • Continue to respond to this thread until I give you the All Clean! If you have any question, or do not understand my instructions, STOP, and reply back to me. I will try my best to help you!
  • Please bookmark or favorite this page, so you can return or use it as a reference easily.

While you wait please take time to read the Malware Removal Forum Guidelines and Rules where the conditions for receiving help at this forum are explained.

Uninstall Manager
  • Start HijackThis
  • Click on the Open the Misc Tools box
  • Click on the Open Uninstall Manager box
  • Click on the Save List box
  • Save to your desk top or some place you can find later.
  • Notepad will open with an uninstall list. Copy and paste it into your next post.
  • If notepad does not popup, navigate to were you saved the file and retrieve the list.

Please advise me if you have attempted any other repairs to your system and refrain from any more attempts to clean it.

Please post:

Answer to my question
the uninstall list.

Thank you,

Regular Member
Posts: 893
Joined: October 25th, 2008, 12:29 pm

Re: PLEASE HELP, i have a nasty virus that wont die

Unread postby Wingman » November 12th, 2010, 9:24 am

Due to a lack of response, this topic is now closed.

If you still require help, please open a new thread in the Infected? Virus, malware, adware, ransomware, oh my! forum, include a fresh FRST log, and wait for a new helper.
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Location: East Coast, USA

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