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epoclick.com virus?

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epoclick.com virus?

Unread postby lmeahl » October 30th, 2010, 10:54 am

Two weeks ago I had a problem with a google-analytics virus that one of your experts helped me with. However, I have a new problem that has cropped up. Often when I click on a link in an email or on a website, a new Firefox window will open to the page hxxp://www.epoclick.com/?ad=1287926187. The page is blank and a bar at the top says "Firefox prevented this site from a pop-up box" or something like that.

Here is my HijackThis log:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 8:00:49 AM, on 10/29/2010
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v7.00 (7.00.6002.18005)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\HP\QuickPlay\QPService.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Program Files\Microsoft IntelliType Pro\itype.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
C:\Program Files\Brother\Brmfcmon\BrMfcWnd.exe
C:\Program Files\HP\HP Software Update\hpwuschd2.exe
C:\Program Files\Amazon\Amazon Games & Software Downloader\AmazonGSDownloaderTray.exe
C:\Program Files\Brother\ControlCenter3\brccMCtl.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe
C:\Program Files\microsoft money\System\mnyexpr.exe
C:\Program Files\Shutterfly\Studio\Bin\SFlyStudio.exe
C:\Users\Linda Meahl\AppData\Roaming\Smilebox\SmileboxTray.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Siber Systems\AI RoboForm\robotaskbaricon.exe
C:\Program Files\palmOne\Hotsync.exe
C:\Program Files\McAfee Security Scan\2.0.181\SSScheduler.exe
C:\Program Files\easy gadget\easy gadget.exe
C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Hewlett-Packard\HP wireless Assistant\WiFiMsg.EXE
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe
C:\Program Files\Brother\Brmfcmon\BrMfcmon.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files\Windows Mail\WinMail.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Program Files\AVG\AVG10\avgtray.exe
C:\Program Files\AVG\AVG10\Identity Protection\agent\bin\avgidsmonitor.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\Microsoft Office\Office12\WINWORD.EXE
C:\Users\Linda Meahl\Desktop\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: FCToolbarURLSearchHook Class - {96b985b7-3cf9-456a-9db6-791710e60f5f} - C:\Program Files\MyPoints Toolbar 2.0\Helper.dll
O1 - Hosts: ::1 localhost
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG10\avgssie.dll
O2 - BHO: FCTBPos00Pos - {614BDA1F-9BEF-4CD1-BDE4-FA4804929B4A} - C:\Program Files\MyPoints Toolbar 2.0\Toolbar.dll
O2 - BHO: RoboForm - {724d43a9-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: Microsoft Live Search Toolbar Helper - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\Program Files\MSN\Toolbar\3.0.0541.0\msneshellx.dll
O3 - Toolbar: Microsoft Live Search Toolbar - {1E61ED7C-7CB8-49d6-B9E9-AB4C880C8414} - c:\Program Files\MSN\Toolbar\3.0.0541.0\msneshellx.dll
O3 - Toolbar: MyPoints Toolbar 2.0 - {89A2510A-B4B6-4683-BEC9-1B96700BC7F1} - C:\Program Files\MyPoints Toolbar 2.0\Toolbar.dll
O3 - Toolbar: &RoboForm - {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [QPService] "C:\Program Files\HP\QuickPlay\QPService.exe"
O4 - HKLM\..\Run: [UpdateLBPShortCut] "C:\Program Files\CyberLink\LabelPrint\MUITransfer\MUIStartMenu.exe" "C:\Program Files\CyberLink\LabelPrint" UpdateWithCreateOnce "Software\CyberLink\LabelPrint\2.5"
O4 - HKLM\..\Run: [UpdatePSTShortCut] "C:\Program Files\CyberLink\DVD Suite\MUITransfer\MUIStartMenu.exe" "C:\Program Files\CyberLink\DVD Suite" UpdateWithCreateOnce "Software\CyberLink\PowerStarter"
O4 - HKLM\..\Run: [UCam_Menu] "C:\Program Files\CyberLink\YouCam\MUITransfer\MUIStartMenu.exe" "C:\Program Files\CyberLink\YouCam" UpdateWithCreateOnce "Software\CyberLink\YouCam\2.0"
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [QlbCtrl.exe] C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
O4 - HKLM\..\Run: [UpdateP2GoShortCut] "C:\Program Files\CyberLink\Power2Go\MUITransfer\MUIStartMenu.exe" "C:\Program Files\CyberLink\Power2Go" UpdateWithCreateOnce "SOFTWARE\CyberLink\Power2Go\6.0"
O4 - HKLM\..\Run: [UpdatePDIRShortCut] "C:\Program Files\CyberLink\PowerDirector\MUITransfer\MUIStartMenu.exe" "C:\Program Files\CyberLink\PowerDirector" UpdateWithCreateOnce "SOFTWARE\CyberLink\PowerDirector\7.0"
O4 - HKLM\..\Run: [HP Health Check Scheduler] c:\Program Files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe
O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
O4 - HKLM\..\Run: [WPCUMI] C:\Windows\system32\WpcUmi.exe
O4 - HKLM\..\Run: [itype] "C:\Program Files\Microsoft IntelliType Pro\itype.exe"
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\ipoint.exe"
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [PaperPort PTD] "C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe"
O4 - HKLM\..\Run: [IndexSearch] "C:\Program Files\ScanSoft\PaperPort\IndexSearch.exe"
O4 - HKLM\..\Run: [PPort11reminder] "C:\Program Files\ScanSoft\PaperPort\Ereg\Ereg.exe" -r "C:\ProgramData\ScanSoft\PaperPort\11\Config\Ereg\Ereg.ini"
O4 - HKLM\..\Run: [BrMfcWnd] C:\Program Files\Brother\Brmfcmon\BrMfcWnd.exe /AUTORUN
O4 - HKLM\..\Run: [ControlCenter3] C:\Program Files\Brother\ControlCenter3\brctrcen.exe /autorun
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [AmazonGSDownloaderTray] C:\Program Files\Amazon\Amazon Games & Software Downloader\AmazonGSDownloaderTray.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Malwarebytes Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [AVG_TRAY] C:\Program Files\AVG\AVG10\avgtray.exe
O4 - HKCU\..\Run: [LightScribe Control Panel] C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe -hidden
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\mnyexpr.exe"
O4 - HKCU\..\Run: [ShutterflyStudio] C:\Program Files\Shutterfly\Studio\BIN\SFlyStudio.exe /trayonly
O4 - HKCU\..\Run: [SmileboxTray] "C:\Users\Linda Meahl\AppData\Roaming\Smilebox\SmileboxTray.exe"
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [Messenger (Yahoo!)] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKCU\..\Run: [RoboForm] "C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe"
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Startup: ClearPlay Easy Updates.lnk = C:\Program Files\ClearPlay\ClearPlay Easy Updates\ClearPlayEasyUpdates.exe
O4 - Startup: easy gadget.lnk = C:\Program Files\easy gadget\easy gadget.exe
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
O4 - Global Startup: HotSync Manager.lnk = C:\Program Files\palmOne\Hotsync.exe
O4 - Global Startup: McAfee Security Scan Plus.lnk = ?
O8 - Extra context menu item: Customize Menu - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Fill Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O8 - Extra context menu item: MasterCook: Select Image - C:\Program Files\MasterCook 9\Web\MCIEContext.hta
O8 - Extra context menu item: RoboForm Toolbar - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O8 - Extra context menu item: Save Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O9 - Extra 'Tools' menuitem: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O9 - Extra button: Save - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra 'Tools' menuitem: Save Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra button: RoboForm - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O9 - Extra 'Tools' menuitem: RoboForm Toolbar - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O9 - Extra button: MasterCook Web Import Bar - {E6EF5071-7647-4E85-9785-87B6CF5CB561} - C:\Windows\system32\shdocvw.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG10\avgpp.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll
O23 - Service: Amazon Download Agent - Amazon.com - C:\Program Files\Amazon\Amazon Games & Software Downloader\AmazonGSDownloaderService.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: AVGIDSAgent - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe
O23 - Service: AVG WatchDog (avgwd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG10\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Com4QLBEx - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: HP Health Check Service - Hewlett-Packard - c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: PIXMA Extended Survey Program (IJPLMSVC) - Unknown owner - C:\Program Files\Canon\IJPLM\IJPLMSVC.EXE
O23 - Service: Intuit Update Service (IntuitUpdateService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: McAfee Security Scan Component Host Service (McComponentHostService) - McAfee, Inc. - C:\Program Files\McAfee Security Scan\2.0.181\McCHSvc.exe
O23 - Service: Recovery Service for Windows - Unknown owner - C:\Program Files\SMINST\BLService.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared files\RichVideo.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

--
End of file - 15226 bytes

Here is my Uninstall list:

Abexo Free Registry Cleaner
Acrobat.com
ActiveCheck component for HP Active Support Library
Adobe AIR
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader 9.4.0
Adobe Shockwave Player
Advantage Cooking!
Advantage Cooking! 2.0
AI RoboForm (All Users)
Amazon Games & Software Downloader
Amazon MP3 Downloader 1.0.9
Apple Application Support
Apple Mobile Device Support
Apple Software Update
Ashampoo Burning Studio 6 FREE
Atheros Driver Installation Program
Auslogics Registry Cleaner
AVG 2011
AVG 2011
AVG 2011
Bonjour
Brother MFL-Pro Suite
Chapura PocketCopy 2.1.3
Cisco EAP-FAST Module
Cisco LEAP Module
Cisco PEAP Module
ClearPlay Easy Updates
Compatibility Pack for the 2007 Office system
Conexant HD Audio
Coupon Printer for Windows
Coupon Printer for Windows
Creative Lettering Combo
Creative Memories StoryBook Creator Plus
Creative Memories StoryBook Creator Plus 3
CyberLink DVD Suite
CyberLink DVD Suite
CyberLink YouCam
CyberLink YouCam
Earobics Step 1 Home
easy gadget
EPSON Printer Software
EPSON Stylus NX400 Series Printer Uninstall
ESU for Microsoft Vista
Fisher~Price® Ready For School
Garmin USB Drivers
Garmin WebUpdater
Google Earth Plug-in
Google Update Helper
HDAUDIO Soft Data Fax Modem with SmartCP
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
HP Active Support Library
HP Customer Experience Enhancements
HP Doc Viewer
HP DVD Play 3.7
HP Help and Support
HP Quick Launch Buttons 6.40 H2
HP Update
HP User Guides 0118
HP Wireless Assistant
HPAsset component for HP Active Support Library
HPNetworkAssistant
HPTCSSetup
Integrated Webcam Driver (1.00.03.0720)
Intel(R) Graphics Media Accelerator Driver
iTunes
Java(TM) 6 Update 15
Java(TM) 6 Update 22
LabelPrint
LabelPrint
LightScribe System Software 1.14.17.1
Malwarebytes' Anti-Malware
MasterCook Deluxe 9
McAfee Security Scan Plus
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB2416447)
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 4 Client Profile
Microsoft .NET Framework 4 Client Profile
Microsoft Live Search Toolbar
Microsoft Money 2004
Microsoft Money 2004 System Pack
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office Groove MUI (English) 2007
Microsoft Office Groove Setup Metadata MUI (English) 2007
Microsoft Office InfoPath MUI (English) 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Ultimate 2007
Microsoft Office Ultimate 2007
Microsoft Office Word MUI (English) 2007
Microsoft Office XP Media Content
Microsoft Silverlight
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Works
Mozilla Firefox (3.6.12)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
Musicnotes Software Suite 1.4.2
muvee Reveal
MyPoints Toolbar 2.0
NetWaiting
OGA Notifier 2.0.0048.0
palmOne
PaperPort Image Printer
PIXMA Extended Survey Program
Power2Go
Power2Go
PowerDirector
PowerDirector
QuickBooks Basic 2002
QuickTime
Real Alternative 2.0.1
Realtek 8169 8168 8101E 8102E Ethernet Driver
Realtek USB 2.0 Card Reader
REA's TESTware for the FTCE Elementary Ed
ScanSoft PaperPort 11
ScienceMatrix Demo v1.05 Demo Version 1.05
Security Update for 2007 Microsoft Office System (KB2288621)
Security Update for 2007 Microsoft Office System (KB2344875)
Security Update for 2007 Microsoft Office System (KB2345043)
Security Update for 2007 Microsoft Office System (KB969559)
Security Update for 2007 Microsoft Office System (KB976321)
Security Update for 2007 Microsoft Office System (KB982312)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473)
Security Update for Microsoft Office Access 2007 (KB979440)
Security Update for Microsoft Office Access 2007 (KB979440)
Security Update for Microsoft Office Excel 2007 (KB2345035)
Security Update for Microsoft Office InfoPath 2007 (KB979441)
Security Update for Microsoft Office InfoPath 2007 (KB979441)
Security Update for Microsoft Office Outlook 2007 (KB2288953)
Security Update for Microsoft Office PowerPoint 2007 (KB982158)
Security Update for Microsoft Office Publisher 2007 (KB982124)
Security Update for Microsoft Office system 2007 (972581)
Security Update for Microsoft Office system 2007 (KB974234)
Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
Security Update for Microsoft Office Word 2007 (KB2344993)
Shutterfly Studio
Sibelius Scorch (Firefox, Opera, Netscape only)
Spelling Dictionaries Support For Adobe Reader 9
SplashShopper
Synaptics Pointing Device Driver
TurboTax 2009
TurboTax 2009 WinBizFedFormset
TurboTax 2009 WinBizReleaseEngine
TurboTax 2009 WinBizTaxSupport
TurboTax 2009 WinPerFedFormset
TurboTax 2009 WinPerReleaseEngine
TurboTax 2009 WinPerTaxSupport
TurboTax 2009 wrapper
TurboTax 2009 wrapper
TurboTax Business 2009
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office Access 2007 Help (KB963663)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office Infopath 2007 Help (KB963662)
Update for Microsoft Office OneNote 2007 (KB980729)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Publisher 2007 Help (KB963667)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Update for Outlook 2007 Junk Email Filter (kb2410711)
Windows Driver Package - Garmin (grmnusb) GARMIN Devices (03/08/2007 2.2.1.0)
Windows Media Player Firefox Plugin
Yahoo! Messenger

I thought I'd submitted a post on this problem yesterday, but then I couldn't find it on this forum this morning. I'm not sure if I did something wrong or what. Thanks for any help you can give me.
Linda
lmeahl
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Posts: 20
Joined: October 14th, 2010, 11:10 am
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Re: epoclick.com virus?

Unread postby askey127 » November 2nd, 2010, 6:14 am

Hi imeahl,
A few things to do here. Just take one step at a time, in this order.

It's best not to EVER use a "Registry Optimizer" or Registry Cleaner". At best they don't work; at worst they can trash your machine. We will remove them from this machine in the sequence below.
-----------------------------------------------------------
Disable Windows Defender
Open Windows Defender by clicking the Start button Picture of the Start button, clicking All Programs, and then clicking Windows Defender.
If you don't see it in the Programs List, you can access it using the Control Panel.
Click Tools, and then click Options.
Under Administrator options, clear the Use Windows Defender check box, and then click Save.
Administrator permission is required. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
-----------------------------------------------------------
Remove Registry items with HighjackThis. Start HijackThis. (Right-click and "Run as administrator" in Vista/Win7)
Click Do System Scan Only. When the Scan is complete, Check the following entries:
(Some of these lines may be missing)

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: FCToolbarURLSearchHook Class - {96b985b7-3cf9-456a-9db6-791710e60f5f} - C:\Program Files\MyPoints Toolbar 2.0\Helper.dll
O2 - BHO: FCTBPos00Pos - {614BDA1F-9BEF-4CD1-BDE4-FA4804929B4A} - C:\Program Files\MyPoints Toolbar 2.0\Toolbar.dll
O3 - Toolbar: MyPoints Toolbar 2.0 - {89A2510A-B4B6-4683-BEC9-1B96700BC7F1} - C:\Program Files\MyPoints Toolbar 2.0\Toolbar.dll
O23 - Service: McAfee Security Scan Component Host Service (McComponentHostService) - McAfee, Inc. - C:\Program Files\McAfee Security Scan\2.0.181\McCHSvc.exe

Make sure Every other window except HJT is closed (No other tabs showing in the bottom tray), and Click Fix Checked
Click the "X" in the upper right corner of the HiJackThis window to close it.
------------------------------------------------
Remove Programs Using Control Panel
From Start, Control Panel, click on Uninstall a program under the Programs heading.
Right click each Entry, as follows, one by one, if it exists, choose Uninstall/Change, and give permission to Continue:
Abexo Free Registry Cleaner
Auslogics Registry Cleaner
Coupon Printer for Windows
Java(TM) 6 Update 15
McAfee Security Scan Plus
MyPoints Toolbar 2.0

Take extra care in answering questions posed by any Uninstaller.
----------------------------------------------
Download and Run Temp File Cleaner (TFC.exe)
Download Temp File Cleaner and save it to your desktop.
Double click to run it. (Right click and Run as Administrator in Vista)
If you have a lot of junk files to remove, it could take a while, so please be patient and let it finish.
When it's done, if it asks to Reboot, choose to do so. This will remove files that could not be removed while Windows was running.
After Restart, log back in to your usual account.
-----------------------------------------------------------
Flush DNS Cache
  • Click the Microsoft Vista Start logo in the bottom left corner of the screen
  • Click All Programs
  • Click Accessories
  • RIGHT-click on Command Prompt
  • Select Run As Administrator
  • In the command window type the following, and then hit Enter: ipconfig /flushdns
  • You will see the following confirmation:
    Windows IP Configuration
    Successfully flushed the DNS Resolver Cache
-----------------------------------------------------------
Post a New HiJackThis Log
Start HijackThis (right-click and "Run as administrator")
Click Do System Scan and Save a Log File.
When the Scan is complete, select the whole log (Ctrl +A), copy (Ctrl+C) and paste (Ctrl+V) the log contents into a reply.

Let me know about the redirects behavior.
askey127
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askey127
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Re: epoclick.com virus?

Unread postby lmeahl » November 2nd, 2010, 9:42 am

I did everything in the order you listed. I've posted the new HijackThis log below. However, I'm concerned because I print tons of coupons all the time. So, I'm hoping we'll be able to reinstall the coupon printer and java. ??? Also, I clicked on a few links and the problem is still happening. Just to clarify, a new tab will open to the correct site but a new window will also open with the www.epoclick... address in the window and a basically blank screen (other than the toolbars at the top). Sometimes a new tab will open to the correct site and after a few minutes will redirect to an ad site as well. I'm not sure if these are 2 different issues or one and the same problem.
Thanks for your help,
Linda


Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 9:35:35 AM, on 11/2/2010
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v7.00 (7.00.6002.18005)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\HP\QuickPlay\QPService.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Program Files\Microsoft IntelliType Pro\itype.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Hewlett-Packard\HP wireless Assistant\WiFiMsg.EXE
C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe
C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
C:\Program Files\Brother\Brmfcmon\BrMfcWnd.exe
C:\Program Files\HP\HP Software Update\hpwuschd2.exe
C:\Program Files\Amazon\Amazon Games & Software Downloader\AmazonGSDownloaderTray.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Adobe\Reader 9.0\Reader\reader_sl.exe
C:\Program Files\AVG\AVG10\avgtray.exe
C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe
C:\Program Files\microsoft money\System\mnyexpr.exe
C:\Program Files\Shutterfly\Studio\Bin\SFlyStudio.exe
C:\Users\Linda Meahl\AppData\Roaming\Smilebox\SmileboxTray.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Siber Systems\AI RoboForm\robotaskbaricon.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\palmOne\Hotsync.exe
C:\Program Files\easy gadget\easy gadget.exe
C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Brother\ControlCenter3\brccMCtl.exe
C:\Program Files\Brother\Brmfcmon\BrMfcmon.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files\AVG\AVG10\Identity Protection\agent\bin\avgidsmonitor.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\Users\Linda Meahl\Desktop\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG10\avgssie.dll
O2 - BHO: RoboForm - {724d43a9-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: Microsoft Live Search Toolbar Helper - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\Program Files\MSN\Toolbar\3.0.0541.0\msneshellx.dll
O3 - Toolbar: Microsoft Live Search Toolbar - {1E61ED7C-7CB8-49d6-B9E9-AB4C880C8414} - c:\Program Files\MSN\Toolbar\3.0.0541.0\msneshellx.dll
O3 - Toolbar: &RoboForm - {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [QPService] "C:\Program Files\HP\QuickPlay\QPService.exe"
O4 - HKLM\..\Run: [UpdateLBPShortCut] "C:\Program Files\CyberLink\LabelPrint\MUITransfer\MUIStartMenu.exe" "C:\Program Files\CyberLink\LabelPrint" UpdateWithCreateOnce "Software\CyberLink\LabelPrint\2.5"
O4 - HKLM\..\Run: [UpdatePSTShortCut] "C:\Program Files\CyberLink\DVD Suite\MUITransfer\MUIStartMenu.exe" "C:\Program Files\CyberLink\DVD Suite" UpdateWithCreateOnce "Software\CyberLink\PowerStarter"
O4 - HKLM\..\Run: [UCam_Menu] "C:\Program Files\CyberLink\YouCam\MUITransfer\MUIStartMenu.exe" "C:\Program Files\CyberLink\YouCam" UpdateWithCreateOnce "Software\CyberLink\YouCam\2.0"
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [QlbCtrl.exe] C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
O4 - HKLM\..\Run: [UpdateP2GoShortCut] "C:\Program Files\CyberLink\Power2Go\MUITransfer\MUIStartMenu.exe" "C:\Program Files\CyberLink\Power2Go" UpdateWithCreateOnce "SOFTWARE\CyberLink\Power2Go\6.0"
O4 - HKLM\..\Run: [UpdatePDIRShortCut] "C:\Program Files\CyberLink\PowerDirector\MUITransfer\MUIStartMenu.exe" "C:\Program Files\CyberLink\PowerDirector" UpdateWithCreateOnce "SOFTWARE\CyberLink\PowerDirector\7.0"
O4 - HKLM\..\Run: [HP Health Check Scheduler] c:\Program Files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe
O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
O4 - HKLM\..\Run: [WPCUMI] C:\Windows\system32\WpcUmi.exe
O4 - HKLM\..\Run: [itype] "C:\Program Files\Microsoft IntelliType Pro\itype.exe"
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\ipoint.exe"
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [PaperPort PTD] "C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe"
O4 - HKLM\..\Run: [IndexSearch] "C:\Program Files\ScanSoft\PaperPort\IndexSearch.exe"
O4 - HKLM\..\Run: [PPort11reminder] "C:\Program Files\ScanSoft\PaperPort\Ereg\Ereg.exe" -r "C:\ProgramData\ScanSoft\PaperPort\11\Config\Ereg\Ereg.ini"
O4 - HKLM\..\Run: [BrMfcWnd] C:\Program Files\Brother\Brmfcmon\BrMfcWnd.exe /AUTORUN
O4 - HKLM\..\Run: [ControlCenter3] C:\Program Files\Brother\ControlCenter3\brctrcen.exe /autorun
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [AmazonGSDownloaderTray] C:\Program Files\Amazon\Amazon Games & Software Downloader\AmazonGSDownloaderTray.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Malwarebytes Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [AVG_TRAY] C:\Program Files\AVG\AVG10\avgtray.exe
O4 - HKCU\..\Run: [LightScribe Control Panel] C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe -hidden
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\mnyexpr.exe"
O4 - HKCU\..\Run: [ShutterflyStudio] C:\Program Files\Shutterfly\Studio\BIN\SFlyStudio.exe /trayonly
O4 - HKCU\..\Run: [SmileboxTray] "C:\Users\Linda Meahl\AppData\Roaming\Smilebox\SmileboxTray.exe"
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [Messenger (Yahoo!)] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKCU\..\Run: [RoboForm] "C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe"
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Startup: ClearPlay Easy Updates.lnk = C:\Program Files\ClearPlay\ClearPlay Easy Updates\ClearPlayEasyUpdates.exe
O4 - Startup: easy gadget.lnk = C:\Program Files\easy gadget\easy gadget.exe
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
O4 - Global Startup: HotSync Manager.lnk = C:\Program Files\palmOne\Hotsync.exe
O8 - Extra context menu item: Customize Menu - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Fill Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O8 - Extra context menu item: MasterCook: Select Image - C:\Program Files\MasterCook 9\Web\MCIEContext.hta
O8 - Extra context menu item: RoboForm Toolbar - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O8 - Extra context menu item: Save Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O9 - Extra 'Tools' menuitem: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O9 - Extra button: Save - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra 'Tools' menuitem: Save Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra button: RoboForm - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O9 - Extra 'Tools' menuitem: RoboForm Toolbar - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O9 - Extra button: MasterCook Web Import Bar - {E6EF5071-7647-4E85-9785-87B6CF5CB561} - C:\Windows\system32\shdocvw.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG10\avgpp.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll
O23 - Service: Amazon Download Agent - Amazon.com - C:\Program Files\Amazon\Amazon Games & Software Downloader\AmazonGSDownloaderService.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: AVGIDSAgent - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe
O23 - Service: AVG WatchDog (avgwd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG10\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Com4QLBEx - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: HP Health Check Service - Hewlett-Packard - c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: PIXMA Extended Survey Program (IJPLMSVC) - Unknown owner - C:\Program Files\Canon\IJPLM\IJPLMSVC.EXE
O23 - Service: Intuit Update Service (IntuitUpdateService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: Recovery Service for Windows - Unknown owner - C:\Program Files\SMINST\BLService.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared files\RichVideo.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

--
End of file - 14350 bytes
lmeahl
Regular Member
 
Posts: 20
Joined: October 14th, 2010, 11:10 am

Re: epoclick.com virus?

Unread postby askey127 » November 2nd, 2010, 10:06 am

imeahl,
Now we can start looking for bad stuff.

You do need to understand that Coupon printer for Windows is a spyware/Internet tracking/adware program.
They consider it the price you have to pay for getting the coupons, but they don't exactly tell it like it is.
When we are done, if you want to re-install it, that's your call. At least you will know what it is.

Please tell me if the AVG anti-virus is the Free or the Paid version.

Java 6 update 22 should still be on your machine. We can update it to ver 24 later.
----------------------------------------------
Please download GooredFix from one of the locations below and save it to your Desktop
Download Mirror #1
Download Mirror #2
  • Now Ensure all Firefox windows are closed.
  • To run the tool, right-click and select Run As Administrator
  • When prompted to run the scan, click Yes.
  • GooredFix will check for infections, and then a log will appear. Please post the contents of that log in your next reply (it can also be found on your desktop, called GooredFix.txt).
------------------------------------------------------------
Please download the GMER Rootkit Scanner from Here.
  • Right click the .exe file and chose Run as Administrator. If asked to allow gmer.sys driver to load, please consent
  • If it gives you a warning about rootkit activity and asks if you want to run scan...click on NO
  • In the right panel, you will see several boxes that have been checked. Uncheck the following ...
    • IAT/EAT
    • Drives/Partition other than the System drive (which is typically C:\)
    • Show All (don't miss this one)
      See image below
      Image
  • Then click the Scan button & wait for it to finish
    **Caution** Rootkit scans often produce false positives. Do NOT take any action on any "<--- ROOTKIT" entries
  • Once done click on the [Save..] button, and in the File name area, type in "Gmer.txt" or it will save as a .log file
  • Save it where you can easily find it, such as your desktop, and post it in your next reply
Note: Do not run any other programs while Gmer is running.

So we are looking for the answer about AVG, contents of the GooredFix log and contents of the Gmer log.
askey127
User avatar
askey127
Admin/Teacher
Admin/Teacher
 
Posts: 13903
Joined: April 17th, 2005, 3:25 pm
Location: New Hampshire USA

Re: epoclick.com virus?

Unread postby lmeahl » November 2nd, 2010, 4:42 pm

Okay, thanks for the info on the Coupon printer. I'll make that decision later when I get this problem fixed.

My AVG is the Free version.

If Java 6 update 22 is on this computer, it doesn't work. So, I'm not sure what's up with that, but we can figure that out later as well.

Gmer does not work on my computer. I get the blue screen of death in the middle of the scan. Now that it's happened again I remember that it happened a couple of weeks ago when someone on the site helped me with a google-analytics redirect virus.

Also, my son just informed me that he has this epoclick virus on his computer as well. He read somewhere that it somehow attacks the router. ??? I have no idea but thought it might be helpful if you knew that his computer has it as well.

Here's the GooredFix log:

GooredFix by jpshortstuff (03.07.10.1)
Log created at 13:34 on 02/11/2010 (Linda Meahl)
Firefox version 3.6.12 (en-US)

========== GooredScan ==========


========== GooredLog ==========

C:\Program Files\Mozilla Firefox\extensions\
{972ce4c6-7e08-4474-a285-3208198ce6fd} [02:14 07/02/2009]
{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} [15:22 15/06/2009]
{CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} [20:59 22/10/2010]

C:\Users\Linda Meahl\Application Data\Mozilla\Firefox\Profiles\1b94f4nf.default\extensions\
{195A3098-0BD5-4e90-AE22-BA1C540AFD1E} [23:01 21/08/2010]
{20a82645-c095-46ed-80e3-08825760534b} [22:08 15/07/2010]
{6d96bb5e-1175-4ebf-8ab5-5f56f1c79f65} [03:57 15/10/2010]
{7694c49c-9fbd-11dc-8314-0800200c9a66} [11:31 20/08/2010]
{8bdea9d6-6f62-45eb-8ee9-8a81af0d2f94} [11:32 20/08/2010]

[HKEY_LOCAL_MACHINE\Software\Mozilla\Firefox\Extensions]
"{20a82645-c095-46ed-80e3-08825760534b}"="c:\Windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\" [23:16 06/02/2009]
"{22119944-ED35-4ab1-910B-E619EA06A115}"="C:\Program Files\Siber Systems\AI RoboForm\Firefox" [17:36 14/07/2010]
"{3f963a5b-e555-4543-90e2-c3908898db71}"="C:\Program Files\AVG\AVG10\Firefox\" [13:22 23/10/2010]

-=E.O.F=-

Thanks,
Linda
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Re: epoclick.com virus?

Unread postby askey127 » November 2nd, 2010, 5:32 pm

imeahl,
We were going to get to that. That info saves us some time.
----------------------------------------------
It sounds like the remaining problem(s) are not related to your PC at all, but to a "hacked" router.
If the router "administrator" password is not changed when it is installed, a ZLOB or other infection can use the default password and change your router settings, so as to intercept every communication by passing it through a spyware server.
It will definitely produce redirects.
The original default password for each router is actually published : http://www.phenoelit-us.org/dpl/dpl.html

In this situation, the router has to be re-installed so the extra malware server address can be removed from the settings. (Then the router admin password can be changed)
If you can find the instructions that came with the router, it may save a bit of work.
After the router has its settings re-entered, and the password changed, you need to do this routine:
-----------------------------------------------------------
Flush DNS Cache
  • Click the Microsoft Vista Start logo in the bottom left corner of the screen
  • Click All Programs
  • Click Accessories
  • RIGHT-click on Command Prompt
  • Select Run As Administrator
  • In the command window type the following, and then hit Enter: ipconfig /flushdns
  • You will see the following confirmation:
    Windows IP Configuration
    Successfully flushed the DNS Resolver Cache

This erases any old memory the PC had of saved redirects.
At that point your redirect problem should be over.
Then we can fix Java, etc.
Let me know how it goes.
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Re: epoclick.com virus?

Unread postby lmeahl » November 2nd, 2010, 8:48 pm

The router has been reinstalled. We had to end up calling tech support as we couldn't get reconnected to the internet. It now has a password as well. I did the Flush DNS process, too. I've clicked several things trying to make the epoclick pop up, but nothing so far. :) Now to make Java work.
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Re: epoclick.com virus?

Unread postby askey127 » November 3rd, 2010, 7:12 am

imeahl,
Let's try an Uninstall/Re-install of Java:
------------------------------------------------
Remove Programs Using Control Panel
From Start, Control Panel, click on Uninstall a program under the Programs heading.
Right click this Entry, if it exists, choose Uninstall/Change, and give permission to Continue:
If you don't see it in the Programs List, that's OK.

Java(TM) 6 Update 22

Take extra care in answering questions posed by any Uninstaller.
------------------------------------------------------------
Download and Install the latest version of Java Runtime Environment from here : http://java.sun.com/javase/downloads/index.jsp, and install it to your computer.
In the first section on the page, labeled JDK 6 Update 22 (JDK or JRE), click on the button labeled Download JRE. Do NOT choose the button labeled "Download JDK".
Select the Platform Windows and check the box to agree to the license.
Choose the Windows Offline installation version and click on the link.
Download it, choose Save, and save it to your desktop.
Then doubleclick it on your desktop, (or right click and choose "Run as administrator") and it will install the newest version of Java for you to use.

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Re: epoclick.com virus?

Unread postby lmeahl » November 3rd, 2010, 8:34 am

Java was not in the program list, so I couldn't uninstall it. I followed your instructions exactly. When I double clicked the java icon on my desktop it began installation. Then I got a window that said, "This software has already been installed on your computer. Would you like to reinstall it?" I clicked on "Yes" and then got a box that had a red circle with a white X in the upper left corner titled Windows Installer which said "This action is only valid for products that are currently installed." Huh? Those two things seem to contradict each other. Anyway, anything requires java doesn't work and says that I don't java installed, so I'm at a loss.
Linda
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Re: epoclick.com virus?

Unread postby askey127 » November 3rd, 2010, 3:03 pm

Imeahl,
You can consider downloading the free version of Revo Uninstaller from here: http://www.revouninstaller.com/revo_uni ... nload.html
It can, many times, uninstall programs that have a corrupted installation, and won't otherwise behave.
The portable version zip file has the Help guide pdf file. Good idea to read the first nine pages or print them.
The portable version will run from a flash if you want.

It's worth a try.
If it doesn't work, we can manually delete all the file locations and many of the registry entries.
(That's feasible but slow).
Then the re-install should go well.
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Re: epoclick.com virus?

Unread postby lmeahl » November 3rd, 2010, 7:36 pm

I tried the RevoUninstaller. When it was "uninstalling" Java it gave me the same messages I noted previously. I just continued. It deleted Java from it's list of programs. But the icon was still on my desktop. I tried to install it again and got the same exact messages. The funny thing is that Java 6 Update 15 worked perfectly fine on my computer. ??? Thanks for helping me figure this out.
Linda
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Re: epoclick.com virus?

Unread postby askey127 » November 3rd, 2010, 8:20 pm

Do you want me to help with removing the Java stuff from your machine?
Are you in an OK condition?
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Re: epoclick.com virus?

Unread postby lmeahl » November 4th, 2010, 8:45 am

Help would be great! Everything else seems to be working fine. :)
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Re: epoclick.com virus?

Unread postby askey127 » November 4th, 2010, 4:08 pm

imeahl,
-------------------------------------------------
Set Your Computer to Show All Files/Folders.
  • Click Start.
  • Open Computer.
  • Press the ALT key.
  • Select the Tools menu and click Folder Options.
  • Select the View Tab.
  • Under the Hidden files and folders heading, CHECK Show hidden files and folders.
  • UNCHECK Hide extensions for known file types
  • UNCHECK Hide protected operating system files (recommended)
  • Click Yes to confirm.
  • Click OK
-----------------------------------------------------------
Folder Deletion
In Windows Explorer (Computer), navigate to the folder shown below, highlight, if found, and press Delete.

C:\Program Files\Java\ <== this folder only

You may have to first open the folder, choose View, Details, and delete all the underlying files and folders before an entire folder can be deleted.
If you need to delete underlying files in a folder and are unable to do so:
Right click the file set for deletion, and check Properties to see if it's read-only. Uncheck the read-only box, click Apply and OK. Then retry Delete.
If a message pops up saying "File in use", or something like that,, note the name of the file, hit Ctrl-Alt-Delete and look under the Processes tab. If the exact filename is in there, highlight it and click End Process, then retry Delete.
Please Note the name and location of any item you cannot delete, or any file not found.
---------------------------------------------
Empty the Recycle Bin
---------------------------------------------
Please download SystemLook from one of the links below and save it to your Desktop.
Download Mirror #1
Download Mirror #2

  • Double-click SystemLook.exe to run it.
  • Copy the content of the following codebox into the main textfield:
    Code: Select all
    :folderfind
    *java*
    
  • Click the Look button to start the scan.
  • When finished, a notepad window will open with the results of the scan. Please post this log in your next reply.
Note: The log can also be found on your Desktop entitled SystemLook.txt

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Re: epoclick.com virus?

Unread postby lmeahl » November 4th, 2010, 5:30 pm

Ok, I did not find a Java folder in the program files, even after setting the computer to show all files/folders. So, I couldn't follow that delete process.

Here is the log from the SystemLook:

SystemLook 04.09.10 by jpshortstuff
Log created at 17:28 on 04/11/2010 by Linda Meahl
Administrator - Elevation successful

========== folderfind ==========

Searching for "*java*"
C:\I386\JAVA d-a---- [06:16 30/12/2008]
C:\Program Files\Adobe\Reader 9.0\Reader\Javascripts d------ [20:54 22/10/2010]
C:\Program Files\Common Files\Java d------ [20:59 22/10/2010]
C:\Program Files\Common Files\Apple\Apple Application Support\JavaScriptCore.resources d------ [16:48 03/04/2010]
C:\Program Files\Common Files\Java\Java Update d------ [20:59 22/10/2010]
C:\ProgramData\Sun\Java d------ [20:59 22/10/2010]
C:\ProgramData\Sun\Java\Java Update d------ [20:59 22/10/2010]
C:\SWSetup\SunJava d------ [22:01 15/07/2008]
C:\Users\All Users\Sun\Java d------ [20:59 22/10/2010]
C:\Users\All Users\Sun\Java\Java Update d------ [20:59 22/10/2010]
C:\Users\Linda Meahl\AppData\LocalLow\Sun\Java d------ [19:09 21/02/2009]
C:\Users\Linda Meahl\AppData\Roaming\Adobe\Acrobat\9.0\JavaScripts d------ [19:18 14/02/2009]
C:\Windows\Java d------ [01:58 08/02/2009]
C:\Windows\Sun\Java d------ [16:05 19/10/2010]
C:\Windows\System32\config\systemprofile\AppData\LocalLow\Sun\Java d------ [14:14 12/03/2009]

-= EOF =-
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