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Very Slow computer with browser redirects

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Re: Very Slow computer with browser redirects

Unread postby Orange » October 3rd, 2010, 4:23 pm

OK, I will do it. But I am going to be unavailable for a few hours. So I probably wont post till late my time. I'll tell you though, the short time i was able to mess around it seems to go to the right websites. It is running Microsoft update right now. It would always give an error when I tried this before. So it is looking good.
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Re: Very Slow computer with browser redirects

Unread postby deltalima » October 3rd, 2010, 4:26 pm

Sounds good!

If it's running Microsoft Update let it run and install everything including updating Vista to Service Pack 2 then run Malwarebytes once everything is complete.
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Re: Very Slow computer with browser redirects

Unread postby Orange » October 4th, 2010, 5:28 am

Wonderful job! Thank you very much deltalima! Here is the log, and it seems it is running fine.

Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4733

Windows 6.0.6001 Service Pack 1
Internet Explorer 8.0.6001.18943

10/4/2010 3:01:07 AM
mbam-log-2010-10-04 (03-01-07).txt

Scan type: Full scan (C:\|)
Objects scanned: 248653
Time elapsed: 1 hour(s), 22 minute(s), 35 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)
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Re: Very Slow computer with browser redirects

Unread postby deltalima » October 4th, 2010, 5:45 am

Hi Orange,

Now that you are clean, please follow these steps in order to keep your computer clean and secure

You should Download and Install the newest version of Adobe Reader for reading pdf files, due to the vulnerabilities in earlier versions.
All versions numbered lower than 9.3 are vulnerable.
  • Go HERE, UNCHECK any Free Add-Ons, and click Download to install the latest version of Adobe Acrobat Reader.
  • After it completes the Installation, close the Download Manager.

Update Java Runtime
You are using an old version of Java. Sun's Java is sometimes updated in order to eliminate the exploitation of vulnerabilities in an existing version. For this reason, it's extremely important that you keep the program up to date, & also remove the older more vulnerable versions from your system. The most current version of Sun Java is: Java Runtime Environment Version 6 Update 21.
  • Download the latest version of Java Runtime Environment (JRE) 6 Here
  • Scroll down to where it says "JDK 6 Update 21 (JDK or JRE)"
  • Click the orange Download JRE button to the right
  • Select the Windows platform from the dropdown menu
  • Read the License Agreement and then check the box that says: "I agree to the Java SE Runtime Environment 6 with JavaFX License Agreement". Click on Continue.The page will refresh
  • Click on the link to download Windows Offline Installation & save the file to your desktop
  • Close any programs you may have running - especially your web browser
  • Go to Start > Settings > Control Panel, double-click on Add/Remove Programs & remove all older versions of Java
  • Check (highlight) any item with Java Runtime Environment (JRE or J2SE or Java(TM) 6) in the name
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove each Java versions
  • Reboot your computer once all Java components are removed
  • Then from your desktop double-click on jre-6u21-windows-i586-p.exe to install the newest version


Remove all used tools

Please download OTC and save it to desktop.
  • Double-click OTC.exe..
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.

Note: If you receive a warning from your firewall or other security programs regarding OTC attempting to contact the internet, please allow it to do so.

Create a new, clean System Restore point which you can use in case of future system problems:
  • Press Start >> All Programs >> Accessories >>System Tools >> System Restore
  • Select Create a restore point, then Next, type a name like All Clean then press the Create button and once it's done press Close
  • Now remove old, infected System Restore points:
  • Next click Start >> Run and type cleanmgr in the box and press OK
  • Ensure the boxes for Recycle Bin, Temporary Files and Temporary Internet Files are checked, you can choose to check other boxes if you wish but they are not required.
  • Select the More Options tab, under System Restore press Clean up... and say Yes to the prompt
  • Press OK and Yes to confirm

Update your AntiVirus Software and keep your other programs up-to-date
Update your Antivirus programs and other security products regularly to avoid new threats that could infect your system.
You can use one of these sites to check if any updates are needed for your pc.
Secunia Software Inspector
F-secure Health Check

IMPORTANT! Make sure Vista is updated to Service Pack 2

Security Updates for Windows, Internet Explorer & Microsoft Office
Whenever a security problem in its software is found, Microsoft will usually create a patch so that after the patch is installed, attackers can't use the vulnerability to install malicious software on your PC. Keeping up with these patches will help to prevent malicious software being installed on your PC. Ensure you are registered for Windows updates via Start > right-click on My Computer > Properties > Automatic Updates tab or visit the Microsoft Update site on a regular basis.


Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.

A tutorial on installing & using this product can be found here:

Using SpywareBlaster to protect your computer from Spyware and Malware


Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.Follow this list and your potential for being infected again will reduce dramatically.

Here are some additional utilities that will enhance your safety


Also, please read this great article by Tony Klein So How Did I Get Infected In First Place

Happy surfing and stay clean!
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Re: Very Slow computer with browser redirects

Unread postby Orange » October 5th, 2010, 2:08 am

Thanks for your help deltalima. Your support was great. I will recommend this site to friends in the future that have this problem.
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Re: Very Slow computer with browser redirects

Unread postby deltalima » October 5th, 2010, 6:14 am

You're welcome!

Glad we could help.
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Re: Very Slow computer with browser redirects

Unread postby muppy03 » October 5th, 2010, 6:32 am

As your problems appear to have been resolved, this topic is now closed.
We are pleased we could help you resolve your computer's malware issues.

If you are satisfied with our assistance and wish to donate to help with the costs of this volunteer site, please read :
Donations For Malware Removal
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