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Help with slow vaio

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Re: Help with slow vaio

Unread postby deltalima » September 28th, 2010, 3:52 pm

Thanks, the Kaspersky scan will take several hours to complete.
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Re: Help with slow vaio

Unread postby syil8 » September 29th, 2010, 1:23 am

Hi
I have tried Kaspersky twice and it has locked up on both occaisions, can we resume this next week? as I am away.
I noted that there were infections, but I do not know any specifics.
Thanks for all your help so far
best wishes
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Re: Help with slow vaio

Unread postby deltalima » September 29th, 2010, 3:22 am

Hi syil8,

I have tried Kaspersky twice and it has locked up on both occaisions, can we resume this next week


OK, I will keep this topic open until next week.

If you have problems with the Kaspersky scan then please run this alternative scan.

ESET online scannner

  • Please go Here then click on: Image
    Note: If using Mozilla Firefox you will need to download esetsmartinstaller_enu.exe when prompted then double click on it to install.
    All of the below instructions are compatible with either Internet Explorer or Mozilla FireFox.
  • Select the option YES, I accept the Terms of Use then click on: Image
  • When prompted allow the Add-On/Active X to install.
  • Make sure that the option Remove found threats is NOT checked, and the option Scan archives is checked.
  • Now click on Advanced Settings and select the following:
    • Scan for potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth Technology
  • Now click on: Image
  • The virus signature database... will begin to download. Be patient this make take some time depending on the speed of your Internet Connection.
  • When completed the Online Scan will begin automatically.
  • Do not touch either the Mouse or keyboard during the scan otherwise it may stall.
  • When completed select Uninstall application on close if you so wish, make sure you copy the logfile first!
  • Now click on: Image
  • Use notepad to open the logfile located at C:\Program Files\ESET\EsetOnlineScanner\log.txt.
  • Copy and paste that log as a reply to this topic.
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Re: Help with slow vaio

Unread postby deltalima » September 30th, 2010, 12:38 pm

Bump, to keep topic open.
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Re: Help with slow vaio

Unread postby deltalima » October 2nd, 2010, 2:27 pm

Bump, to keep topic open.
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Re: Help with slow vaio

Unread postby deltalima » October 4th, 2010, 3:40 am

Bump, to keep topic open.
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Re: Help with slow vaio

Unread postby muppy03 » October 6th, 2010, 4:22 am

Due to a lack of response, this topic is now closed.

If you still require help, please open a new thread in the Malware Removal forum, include a fresh HijackThis log, and wait for a new helper.

If you have been helped and wish to donate to help with the costs of this volunteer site,
please read Donations For Malware Removal
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