Welcome to MalwareRemoval.com,
What if we told you that you could get malware removal help from experts, and that it was 100% free? MalwareRemoval.com provides free support for people with infected computers. Our help, and the tools we use are always 100% free. No hidden catch. We simply enjoy helping others. You enjoy a clean, safe computer.

Malware Removal Instructions

malware and trojan he**

MalwareRemoval.com provides free support for people with infected computers. Using plain language that anyone can understand, our community of volunteer experts will walk you through each step.

malware and trojan he**

Unread postby sunny21b » September 21st, 2010, 3:14 pm

i don't even know where to start. i was getting redirect and jump pages or no internet connection notices. my malware wuoldn't update and didnt find anything when i ran it, my norton came up clean as well. i downloaded and bought stopzilla. first use produced a big list, which it supposedly took care of. thereafter, stopzilla would not load. i contacted the company, did an clean unistall / install, ran the program- it came up clean. but now stopzilla again does not load and gives me a error message. i have combofix saved on my desktop, but am reluctant to run it without help. Help!!
Regular Member
Posts: 42
Joined: September 21st, 2010, 3:02 pm
Register to Remove

Re: malware and trojan he**

Unread postby NonSuch » September 21st, 2010, 5:15 pm

Please familiarize yourself with the forum rules: >Forum Posting Rules - Please Read<

In order for us to help you it is necessary that you provide us with a HijackThis log. Please follow the guideline at the link below to start a new topic and post your HijackThis log by pasting it into your post. Do not utilize attachments.

If you have downloaded ComboFix to your Desktop but have not installed it, please delete it. The program is updated frequently so, if it is needed, your helper will have you download a fresh copy. You were right not to run it, as ComboFix should only be used under the direct supervision of a trained helper.

This topic is now closed. Please start a new topic by following the HijackThis Guideline posted here: >Guideline for posting your HijackThis log<
User avatar
Posts: 27255
Joined: February 23rd, 2005, 7:08 am
Location: California

  • Similar Topics
    Last post

Return to Infected? Virus, malware, adware, ransomware, oh my!

Who is online

Users browsing this forum: No registered users and 20 guests

Contact us:

Advertisements do not imply our endorsement of that product or service. Register to remove all ads. The forum is run by volunteers who donate their time and expertise. We make every attempt to ensure that the help and advice posted is accurate and will not cause harm to your computer. However, we do not guarantee that they are accurate and they are to be used at your own risk. All trademarks are the property of their respective owners.

Member site: UNITE Against Malware