Welcome to MalwareRemoval.com,
What if we told you that you could get malware removal help from experts, and that it was 100% free? MalwareRemoval.com provides free support for people with infected computers. Our help, and the tools we use are always 100% free. No hidden catch. We simply enjoy helping others. You enjoy a clean, safe computer.

Malware Removal Instructions

Please Help Remove Malware from my pc

MalwareRemoval.com provides free support for people with infected computers. Using plain language that anyone can understand, our community of volunteer experts will walk you through each step.

Please Help Remove Malware from my pc

Unread postby tarnedoo » September 12th, 2010, 10:06 am

hi, i think i have been infected with a number of viruses/malware . The problems i am facing are that my internet explorer hangs and does not respond at all, now i have been able to install firefox with an external pen drive. The next problem is that any thing which i try to download, it gets downloaded but then it just vanishes from the system, even if i manage to get my hands on it before it disappears , it does not work eg: i was unable to download HJT , once i downloaded it, i was unablr to run it. then i had to download it on another system and then tranfer it by a usb hard drive to this system and now i can run this. I have AVG installed and it takes ages to scan even a small file, same is the case with bootup of the computer.

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 6:54:18 PM, on 9/12/2010
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18385)
Boot mode: Normal

Running processes:
C:\Acer\Empowering Technology\eDataSecurity\x86\eDSLoader.exe
C:\Acer\Empowering Technology\eAudio\eAudio.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\AVG\AVG8\avgtray.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Mozilla Firefox\firefox.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://en.us.acer.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://en.us.acer.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll
O1 - Hosts: ::1 localhost
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.4.4525.1752\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_B7C5AC242193BB3E.dll
O3 - Toolbar: Acer eDataSecurity Management - {5CBE3B7C-1E47-477e-A7DD-396DB0476E29} - C:\Acer\Empowering Technology\eDataSecurity\x86\eDStoolbar.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O3 - Toolbar: AVG Security Toolbar - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [eDataSecurity Loader] C:\Acer\Empowering Technology\eDataSecurity\x86\eDSloader.exe
O4 - HKLM\..\Run: [eAudio] "C:\Acer\Empowering Technology\eAudio\eAudio.exe"
O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\RunOnce: [Uninstall Adobe Download Manager] "C:\Windows\system32\rundll32.exe" "C:\Program Files\NOS\bin\getPlus_Helper_3004.dll",Uninstall /IE2883E8F-472F-4fb0-9522-AC9BF37916A7 /Get1noarp
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User '?')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User '?')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User '?')
O4 - HKUS\S-1-5-21-3175753134-1600014081-2892899854-1001\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun (User '?')
O4 - S-1-5-21-3175753134-1600014081-2892899854-1001 Startup: OneNote Table Of Contents.onetoc2 (User '?')
O4 - Startup: OneNote Table Of Contents.onetoc2
O4 - Global Startup: Update Scheduler for Proteus Professional 7.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.1\bin\npjpi141.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.1\bin\npjpi141.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.4.1) - http://javadl-esd.sun.com/update/1.4.1/ ... s-i586.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} (get_atlcom Class) - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{18E8E4BD-0A28-4264-ABB6-0B43CAC100D0}: NameServer =,
O17 - HKLM\System\CS1\Services\Tcpip\..\{18E8E4BD-0A28-4264-ABB6-0B43CAC100D0}: NameServer =,
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: avgrsstx.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: eDataSecurity Service - Egis Incorporated - C:\Acer\Empowering Technology\eDataSecurity\x86\eDSService.exe
O23 - Service: eLock Service (eLockService) - Acer Inc. - C:\Acer\Empowering Technology\eLock\Service\eLockServ.exe
O23 - Service: eNet Service - Acer Inc. - C:\Acer\Empowering Technology\eNet\eNet Service.exe
O23 - Service: eRecovery Service (eRecoveryService) - Acer Inc. - C:\Acer\Empowering Technology\eRecovery\eRecoveryService.exe
O23 - Service: eSettings Service (eSettingsService) - Unknown owner - C:\Acer\Empowering Technology\eSettings\Service\capuserv.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: MobilityService - Unknown owner - C:\Acer\Mobility Center\MobilityService.exe
O23 - Service: Oracle%ORACLE_HOME_SERVICE%ClientCache80 - Unknown owner - C:\ORANT\BIN\ONRSD80.EXE
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe
O23 - Service: webserver - Unknown owner - C:\Program Files\webserver\webserver.exe (file missing)
O23 - Service: ePower Service (WMIService) - acer - C:\Acer\Empowering Technology\ePower\ePowerSvc.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

End of file - 9263 bytes

uninstall list.txt
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
Acer Arcade Deluxe
Acer Crystal Eye webcam
Acer Crystal Eye webcam
Acer eAudio Management
Acer eDataSecurity Management
Acer eLock Management
Acer Empowering Technology
Acer eNet Management
Acer ePower Management
Acer ePresentation Management
Acer eSettings Management
Acer GameZone Console
Acer GridVista
Acer Mobility Center Plug-In
Acer ScreenSaver
Activation Assistant for the 2007 Microsoft Office suites
Adobe Download Manager
Adobe Flash Player 10 ActiveX
Adobe Reader 8.1.0
Agatha Christie Death on the Nile
Alice Greenfingers
Any Video Converter 2.1.1
AVG Free 8.5
Backspin Billiards
Big Kahuna Reef
Bookworm Deluxe
Bricks of Egypt
Broadcom Gigabit Integrated Controller
Cake Mania
Chicken Invaders 3
CircuitMaker 2000 (Professional Edition)
CircuitMaker 2000 Service Pack 1
Diner Dash Flo on the Go
Flip Words 2
Google Toolbar for Internet Explorer
Google Toolbar for Internet Explorer
HDAUDIO Soft Data Fax Modem with SmartCP
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Intel(R) Graphics Media Accelerator Driver
Intel® Matrix Storage Manager
Java 2 Runtime Environment, SE v1.4.1
Java Web Start
Jewel Quest Solitaire
Kick N Rush
K-Lite Mega Codec Pack 1.65
Launch Manager
LiveUpdate 2.0 (Symantec Corporation)
Magic Vines
Mahjong Escape Ancient China
Mahjongg Artifacts
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB953297)
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office Home and Student 2007
Microsoft Office Home and Student 2007
Microsoft Office InfoPath MUI (English) 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Professional Plus 2007
Microsoft Office Professional Plus 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Visual C++ 2005 Redistributable
Microsoft Works
Mozilla Firefox (3.5.5)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
Mystery Case Files - Huntsville
Mystery Solitaire - Secret Island
NTI Backup NOW! 4.7
NTI CD & DVD-Maker
Proteus 7 Professional
Realtek High Definition Audio Driver
RICOH R5C83x/84x Flash Media Controller Driver Ver.3.52.02
Synaptics Pointing Device Driver
Turbo Pizza
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Office 2007 (KB946691)
Winbond CIR Drivers
WinRAR archiver
Yahoo! Toolbar
Zuma Deluxe

Active Member
Posts: 3
Joined: September 12th, 2010, 8:51 am
Register to Remove

Re: Please Help Remove Malware from my pc

Unread postby askey127 » September 13th, 2010, 1:43 pm

Hi tarnedoo,
Is your Internet provider PTCL?
Remove Registry items with HighjackThis. Start HijackThis. (Right-click and "Run as administrator" in Vista/Win7)
Click Do System Scan Only. When the Scan is complete, Check the following entries:
(Some of these lines may be missing)
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.1\bin\npjpi141.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.1\bin\npjpi141.dll
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.4.4525.1752\swg.dll

Make sure Every other window except HJT is closed (No other tabs showing in the bottom tray), and Click Fix Checked
Click the "X" in the upper right corner of the HiJackThis window to close it.
Remove Programs Using Control Panel
From Start, Control Panel, click on Uninstall a program under the Programs heading.
Right click each Entry, as follows, one by one, if it exists, choose Uninstall/Change, and give permission to Continue:

Java 2 Runtime Environment, SE v1.4.1
<== this old one is vulnerable to ZLOB and other machine infections
LiveUpdate 2.0 (Symantec Corporation)

Take extra care in answering questions posed by any Uninstaller.
Download and Run ComboFix
IMPORTANT NOTE: ComboFix is a VERY POWERFUL tool. DO NOT use it without guidance.
ComboFix uses very forceful tactics to remove malware from your system. Your antivirus software may warn you about the file.
You will need to disable all your antivirus software BEFORE running ComboFix.
  • Download ComboFix from here
  • Rename it while saving the download to zzz.exe and save it to your Desktop. Do not try to rename it after it has been saved to your desktop, or the infection may prevent you from using it.
    **Note: It is important that it is saved directly to your desktop and run from the desktop, not from any other folder on your computer**
    Please open the AVG Control Center, by right clicking on the AVG icon in the task bar.
    • Click on Tools.
    • Select Advanced.
    • In the left hand pane, scroll down to "Resident Shield".
    • In the main pane, DESELECT the option to "Enable Resident Shield."
  • Now start ComboFix (zzz.exe). Right click and choose "Run as administrator".
  • OK any disclaimers and start the Scan.
  • Do not touch the computer AT ALL while ComboFix is running.
  • When finished, the report will open. Post the log in your next reply, and then Reenable your protection software
A copy of the log will be located here if you need it-> C:\ComboFix.txt
If you cannot connect to the internet after running ComboFix, unplug the cable you use to connect to the internet and plug it back in.

If you need to download ComboFix to a flash and copy to the desktop from there, do so.
User avatar
Posts: 13901
Joined: April 17th, 2005, 3:25 pm
Location: New Hampshire USA

Re: Please Help Remove Malware from my pc

Unread postby tarnedoo » September 13th, 2010, 5:31 pm

Thnx for a quick response, i really like you people. :)
yes i do sometimes use PTCL as my ISP .
I did all the steps which you told me to do , but after that i am not able to run any program on my laptop. even firefox, it always gives a msg "Illegal operation attempted on a registry key that has been marked for deletion"
Any ways i was able to import the log from combo fix to my other system and here it is


ComboFix 10-09-12.04 - Hassan 09/14/2010 1:57.1.2 - x86
Running from: c:\users\Hassan\Desktop\zzz.exe
* Created a new restore point

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))

c:\program files\webserver
c:\users\Hassan\AppData\Roaming\Microsoft\Windows\Recent\Comfy Cakes.ComfyCakesSave-ms.pif

((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))


((((((((((((((((((((((((( Files Created from 2010-08-13 to 2010-09-13 )))))))))))))))))))))))))))))))

2010-09-13 21:06 . 2010-09-13 21:11 -------- d-----w- c:\users\Hassan\AppData\Local\temp
2010-09-13 21:06 . 2010-09-13 21:06 -------- d-----w- c:\users\Default\AppData\Local\temp
2010-09-13 20:22 . 2010-09-13 20:22 -------- d-----w- c:\users\Hassan\AppData\Roaming\AVG9
2010-09-12 13:04 . 2010-09-12 13:07 -------- d-----w- c:\users\Hassan\AppData\Roaming\QuickScan
2010-09-12 12:48 . 2010-09-12 12:48 0 ----a-w- c:\windows\nsreg.dat
2010-09-12 12:48 . 2010-09-12 12:48 -------- d-----w- c:\users\Hassan\AppData\Local\Mozilla
2010-08-23 19:28 . 2010-08-23 19:28 -------- d-----w- c:\programdata\Oberon Games
2010-08-19 18:34 . 2010-08-19 18:34 -------- d-----w- c:\users\Hassan\AppData\Roaming\Big Fish Games
2010-08-19 10:00 . 2010-08-19 10:00 -------- d-----w- c:\programdata\Sandlot Games

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
2010-09-13 20:07 . 2008-03-13 17:35 -------- d--h--w- c:\program files\InstallShield Installation Information
2010-09-12 15:33 . 2009-07-12 05:58 101728 ----a-w- c:\users\Hassan\AppData\Local\GDIPFONTCACHEV1.DAT
2010-09-12 15:32 . 2009-08-25 19:00 -------- d-----w- c:\programdata\NOS
2010-09-12 15:11 . 2006-11-02 11:18 -------- d-----w- c:\program files\Windows Mail
2010-08-25 11:25 . 2010-09-12 13:03 614544 ----a-w- c:\users\Hassan\AppData\Roaming\Mozilla\Firefox\Profiles\jzhe1qh3.default\extensions\{e001c731-5e37-4538-a5cb-8168736a2360}\components\qscanff.dll
2010-08-25 11:25 . 2010-09-12 13:03 314816 ----a-w- c:\users\Hassan\AppData\Roaming\Mozilla\Firefox\Profiles\jzhe1qh3.default\extensions\{e001c731-5e37-4538-a5cb-8168736a2360}\plugins\npqscan.dll
2010-08-17 15:51 . 2010-01-15 12:22 24 ----a-w- c:\windows\popcinfo.dat
2010-08-16 18:02 . 2009-07-30 16:47 -------- d-----w- c:\users\Hassan\AppData\Roaming\U3
2010-07-16 11:37 . 2010-01-14 09:02 243024 ----a-w- c:\windows\system32\drivers\avgtdix.sys
2010-07-16 11:37 . 2010-07-16 11:37 12536 ----a-w- c:\windows\system32\avgrsstx.dll
2010-07-16 11:36 . 2010-01-14 09:02 216400 ----a-w- c:\windows\system32\drivers\avgldx86.sys

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
*Note* empty entries & legit default entries are not shown

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\URLSearchHooks]
"{A3BC75A2-1F87-4686-AA43-5347D756017C}"= "c:\program files\AVG\AVG8\Toolbar\IEToolbar.dll" [2009-06-14 1004800]


[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{A3BC75A2-1F87-4686-AA43-5347D756017C}]
2009-06-14 11:07 1004800 ----a-w- c:\program files\AVG\AVG8\Toolbar\IEToolbar.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
"{CCC7A320-B3CA-4199-B1A6-9F516DD69829}"= "c:\program files\AVG\AVG8\Toolbar\IEToolbar.dll" [2009-06-14 1004800]


[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\Webbrowser]
"{CCC7A320-B3CA-4199-B1A6-9F516DD69829}"= "c:\program files\AVG\AVG8\Toolbar\IEToolbar.dll" [2009-06-14 1004800]


2008-01-03 09:00 39472 ----a-w- c:\acer\Empowering Technology\eDataSecurity\x86\PSDProtect.dll

"Sidebar"="c:\program files\Windows Sidebar\sidebar.exe" [2008-01-21 1233920]
"ehTray.exe"="c:\windows\ehome\ehTray.exe" [2008-01-21 125952]
"WMPNSCFG"="c:\program files\Windows Media Player\WMPNSCFG.exe" [2008-01-21 202240]

"Windows Defender"="c:\program files\Windows Defender\MSASCui.exe" [2008-01-21 1008184]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2008-03-11 8534560]
"NvMediaCenter"="c:\windows\system32\NvMcTray.dll" [2008-03-11 88608]
"eDataSecurity Loader"="c:\acer\Empowering Technology\eDataSecurity\x86\eDSloader.exe" [2008-02-25 518656]
"eAudio"="c:\acer\Empowering Technology\eAudio\eAudio.exe" [2007-10-10 1286144]
"IAAnotif"="c:\program files\Intel\Intel Matrix Storage Manager\iaanotif.exe" [2007-11-22 178712]
"RtHDVCpl"="RtHDVCpl.exe" [2008-01-24 4702208]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2008-01-24 141848]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2008-01-24 166424]
"Persistence"="c:\windows\system32\igfxpers.exe" [2008-01-24 133656]
"AVG8_TRAY"="c:\progra~1\AVG\AVG8\avgtray.exe" [2010-07-16 2065760]

c:\users\Hassan\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
OneNote Table Of Contents.onetoc2 [2009-9-1 3656]

c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
Update Scheduler for Proteus Professional 7.lnk - c:\program files\Labcenter Electronics\Proteus 7 Professional\BIN\UDSCHED.EXE [2010-1-19 65564]

"ConsentPromptBehaviorAdmin"= 0 (0x0)
"EnableLUA"= 0 (0x0)
"EnableUIADesktopToggle"= 0 (0x0)

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]


[HKLM\~\startupfolder\C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^Empowering Technology Launcher.lnk]
path=c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\Empowering Technology Launcher.lnk
backup=c:\windows\pss\Empowering Technology Launcher.lnk.CommonStartup

[HKLM\~\startupfolder\C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^SETAUDIO.EXE]
path=c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\SETAUDIO.EXE

[HKLM\~\startupfolder\C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^SETRES.EXE]
path=c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\SETRES.EXE

[HKLM\~\startupfolder\C:^Users^Hassan^AppData^Roaming^Microsoft^Windows^Start Menu^Programs^Startup^OneNote 2007 Screen Clipper and Launcher.lnk]
path=c:\users\Hassan\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\OneNote 2007 Screen Clipper and Launcher.lnk
backup=c:\windows\pss\OneNote 2007 Screen Clipper and Launcher.lnk.Startup

[HKLM\~\startupfolder\C:^Users^Hassan^AppData^Roaming^Microsoft^Windows^Start Menu^Programs^Startup^Orion.lnk]
path=c:\users\Hassan\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Orion.lnk

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Captcha7]
rundll [X]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe Reader Speed Launcher]
2007-03-08 11:38 40048 ----a-w- c:\program files\Adobe\Reader 8.0\Reader\reader_sl.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\LManager]
2008-01-02 13:17 707080 ----a-w- c:\progra~1\LAUNCH~1\QtZgAcer.EXE

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NvSvc]
2008-03-11 02:11 92704 ----a-w- c:\windows\System32\nvsvc.dll

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\PlayMovie]
2008-01-22 18:14 200704 ------w- c:\program files\Acer Arcade Deluxe\Play Movie\PMVService.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\PLFSet]
2007-04-25 20:47 45056 ----a-w- c:\windows\PLFSet.dll

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\swg]
2009-11-19 19:44 39408 ----a-w- c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SynTPStart]
2008-01-24 02:28 102400 ----a-w- c:\program files\Synaptics\SynTP\SynTPStart.exe

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeAntiSpyware]

S1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\System32\Drivers\avgldx86.sys [2010-07-16 216400]
S1 AvgTdiX;AVG Free8 Network Redirector;c:\windows\System32\Drivers\avgtdix.sys [2010-07-16 243024]
S2 {49DE1C67-83F8-4102-99E0-C16DCC7EEC796};{49DE1C67-83F8-4102-99E0-C16DCC7EEC796};c:\program files\Acer Arcade Deluxe\Play Movie\000.fcl [2008-01-05 41456]
S2 avg8wd;AVG Free8 WatchDog;c:\progra~1\AVG\AVG8\avgwdsvc.exe [2010-07-16 308136]
S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\DRIVERS\b57nd60x.sys [2008-01-24 179712]
S3 winbondcir;Winbond IR Transceiver;c:\windows\system32\DRIVERS\winbondcir.sys [2008-01-24 43008]

--- Other Services/Drivers In Memory ---

*NewlyCreated* - IPNAT
------- Supplementary Scan -------
uStart Page = about:blank
mStart Page = hxxp://en.us.acer.yahoo.com
uInternet Settings,ProxyServer =
uInternet Settings,ProxyOverride = <local>
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office12\EXCEL.EXE/3000
TCP: {18E8E4BD-0A28-4264-ABB6-0B43CAC100D0} =,
FF - ProfilePath - c:\users\Hassan\AppData\Roaming\Mozilla\Firefox\Profiles\jzhe1qh3.default\
FF - component: c:\users\Hassan\AppData\Roaming\Mozilla\Firefox\Profiles\jzhe1qh3.default\extensions\{e001c731-5e37-4538-a5cb-8168736a2360}\components\qscanff.dll
FF - plugin: c:\program files\K-Lite Codec Pack\Real\browser\plugins\nppl3260.dll
FF - plugin: c:\program files\K-Lite Codec Pack\Real\browser\plugins\nprpjplug.dll
FF - plugin: c:\users\Hassan\AppData\Roaming\Mozilla\Firefox\Profiles\jzhe1qh3.default\extensions\{e001c731-5e37-4538-a5cb-8168736a2360}\plugins\npqscan.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\
- - - - ORPHANS REMOVED - - - -

HKLM-Run-eRecoveryService - (no file)


catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2010-09-14 02:11
Windows 6.0.6001 Service Pack 1 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0


"ImagePath"="\??\c:\program files\Acer Arcade Deluxe\Play Movie\000.fcl"
--------------------- LOCKED REGISTRY KEYS ---------------------

@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'Explorer.exe'(864)
c:\acer\Empowering Technology\eDataSecurity\x86\PSDProtect.dll
c:\acer\Empowering Technology\eDataSecurity\x86\sysenv.dll
------------------------ Other Running Processes ------------------------
c:\acer\Empowering Technology\eDataSecurity\x86\eDSService.exe
c:\acer\Empowering Technology\eLock\Service\eLockServ.exe
c:\acer\Empowering Technology\eNet\eNet Service.exe
c:\program files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
c:\program files\Common Files\LightScribe\LSSrvc.exe
c:\acer\Mobility Center\MobilityService.exe
c:\program files\CyberLink\Shared Files\RichVideo.exe
c:\acer\Empowering Technology\eRecovery\eRecoveryService.exe
c:\acer\Empowering Technology\eSettings\Service\capuserv.exe
c:\acer\Empowering Technology\ePower\ePowerSvc.exe
c:\program files\AVG\AVG8\avgtray.exe
c:\program files\Windows Media Player\wmpnetwk.exe
Completion time: 2010-09-14 02:18:02 - machine was rebooted
ComboFix-quarantined-files.txt 2010-09-13 21:17

Pre-Run: 67,798,798,336 bytes free
Post-Run: 68,069,134,336 bytes free

- - End Of File - - 0DD645F65F24801291E141D72F8BC66B
Active Member
Posts: 3
Joined: September 12th, 2010, 8:51 am

Re: Please Help Remove Malware from my pc

Unread postby askey127 » September 14th, 2010, 7:20 am

You have an infection from "updating" a codec or similar, usually when clicking on a FaceBook video.
  • Open a new Notepad window (Start>All programs>accessories>notepad). Choose File, New.
  • Highlight the contents of the codebox below and press Ctrl+C to copy it to the clipboard. Do Not copy the word "Code".
    Code: Select all
    [-HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Captcha7]
  • Paste the contents of the clipboard into the Notepad window by pressing Ctrl+V or Edit, Paste
  • Save it to your desktop as CFScript.txt

  • Now drag and drop the CFScript.txt icon onto combofix.exe (zzz.exe) as in the picture above, and follow the prompts.
  • Then post the resultant log, C:\ComboFix.txt, in your next reply.
Run a File Search
Press Start->Run, copy/paste the following command into the box and press OK:
cmd /c dir C:\*.* /L /A /B /S|Find "captcha" >> "%userprofile%\desktop\look.txt"

A blank command window will open on your desktop, then close in a minute or two. This is normal.
A file called look.txt should appear on your Desktop. Please post the contents of this file.

User avatar
Posts: 13901
Joined: April 17th, 2005, 3:25 pm
Location: New Hampshire USA

Re: Please Help Remove Malware from my pc

Unread postby tarnedoo » September 16th, 2010, 3:02 pm

i am really sorry that i could not post the logs because there has been some problem with the laptop. i am unable to start it. as soon as i am over with the problem i will post it again.
Mods u may please lock the topic
Active Member
Posts: 3
Joined: September 12th, 2010, 8:51 am

Re: Please Help Remove Malware from my pc

Unread postby askey127 » September 16th, 2010, 3:23 pm

This topic is now closed. If you wish it to be reopened, please send us an email to 'admin at malwareremoval.com' with a link to your thread.
User avatar
Posts: 13901
Joined: April 17th, 2005, 3:25 pm
Location: New Hampshire USA
Register to Remove

  • Similar Topics
    Last post

Return to Infected? Virus, malware, adware, ransomware, oh my!

Who is online

Users browsing this forum: No registered users and 10 guests

Contact us:

Advertisements do not imply our endorsement of that product or service. Register to remove all ads. The forum is run by volunteers who donate their time and expertise. We make every attempt to ensure that the help and advice posted is accurate and will not cause harm to your computer. However, we do not guarantee that they are accurate and they are to be used at your own risk. All trademarks are the property of their respective owners.

Member site: UNITE Against Malware