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Can't install Malwarebytes

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Can't install Malwarebytes

Unread postby leafstorm07 » September 11th, 2010, 9:11 am

Hello Admins and other staff members.

I don't know what kind of virus is this but the symptoms are:
- slowed computer
- corrupted anti-malware installers

I don't know where I got this virus but I think the Adobe updater is the root of all of this mess in my notebook. I'm not sure.

I'll be waiting for your replies, Sir. I'll check this thread everyday and I'll wait patiently for your replies because I want to fix this without reformatting my notebook.
Thank you so much...

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 3:18:35 PM, on 9/7/2010
Platform: Windows 7 (WinNT 6.00.3504)
MSIE: Internet Explorer v8.00 (8.00.7600.16385)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Launch Manager\LManager.exe
C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe
C:\Program Files\Acer\Acer ePower Management\ePowerTray.exe
C:\Program Files\EgisTec Egis Software Update\EgisUpdate.exe
C:\Program Files\EgisTec\MyWinLocker 3\x86\mwlDaemon.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Windows\system32\igfxext.exe
C:\Windows\system32\igfxsrvc.exe
C:\Windows\system32\taskhost.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe
C:\Windows\snuvcdsm.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Alwil Software\Avast5\AvastUI.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Uniblue\RegistryBooster\RegistryBooster.exe
C:\Users\fepi\Documents\Internet Download Manager\IDMan.exe
C:\Program Files\Acer\Acer VCM\AcerVCM.exe
C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
C:\Program Files\ViiKiiDesktopPlugin\ViiKiiDesktopPlugin.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Users\fepi\Documents\Internet Download Manager\IEMonitor.exe
C:\Windows\system32\ctfmon.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\Users\fepi\Documents\Downloads\Programs\HijackThis.exe
C:\Windows\system32\SearchFilterHost.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://homepage.acer.com/rdr.aspx?b=ACA ... 5w4862365p
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\siteadvisor\mcieplg.dll
O2 - BHO: IDM Helper - {0055C089-8582-441B-A0BF-17B458C2A3A8} - C:\Users\fepi\Documents\Internet Download Manager\IDMIECC.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.5.5126.1836\swg.dll
O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~1\mcafee\siteadvisor\mcieplg.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\YTSingleInstance.dll
O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\siteadvisor\mcieplg.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
O4 - HKLM\..\Run: [LManager] C:\Program Files\Launch Manager\LManager.exe
O4 - HKLM\..\Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe
O4 - HKLM\..\Run: [Acer ePower Management] C:\Program Files\Acer\Acer ePower Management\ePowerTray.exe
O4 - HKLM\..\Run: [EgisTecLiveUpdate] "C:\Program Files\EgisTec Egis Software Update\EgisUpdate.exe"
O4 - HKLM\..\Run: [mwlDaemon] C:\Program Files\EgisTec\MyWinLocker 3\x86\mwlDaemon.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SynTPEnh] %ProgramFiles%\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [Acer Assist Launcher] C:\Program Files\Acer\Acer Assist\launcher.exe
O4 - HKLM\..\Run: [YSearchProtection] "C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe"
O4 - HKLM\..\Run: [PLFSetL] C:\Windows\PLFSetL.exe
O4 - HKLM\..\Run: [SNUVCDSM] C:\Windows\snuvcdsm.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [avast5] "C:\Program Files\Alwil Software\Avast5\avastUI.exe" /nogui
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [Messenger (Yahoo!)] "C:\PROGRA~1\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKCU\..\Run: [Search Protection] C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe
O4 - HKCU\..\Run: [Uniblue RegistryBooster 2009] c:\program files\uniblue\registrybooster\StartRegistryBooster.exe
O4 - HKCU\..\Run: [IDMan] C:\Users\fepi\Documents\Internet Download Manager\IDMan.exe /onboot
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
O4 - Startup: ViiKiiDesktopPlugin.lnk = C:\Program Files\ViiKiiDesktopPlugin\ViiKiiDesktopPlugin.exe
O4 - Global Startup: Acer VCM.lnk = ?
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\Windows\system32\GPhotos.scr/200
O8 - Extra context menu item: Download all links with IDM - C:\Users\fepi\Documents\Internet Download Manager\IEGetAll.htm
O8 - Extra context menu item: Download FLV video content with IDM - C:\Users\fepi\Documents\Internet Download Manager\IEGetVL.htm
O8 - Extra context menu item: Download FLV videos with IDM from 10 last requested - C:\Users\fepi\Documents\Internet Download Manager\IEGetVL2.htm
O8 - Extra context menu item: Download with IDM - C:\Users\fepi\Documents\Internet Download Manager\IEExt.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_89D8574934B26AC4.dll/cmsidewiki.html
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\Microsoft Office\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\Microsoft Office\Office12\ONBttnIE.dll
O18 - Protocol: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\siteadvisor\mcieplg.dll
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\siteadvisor\mcieplg.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files\Acer\Acer VCM\Skype4COM.dll
O23 - Service: Autorun CDROM Monitor - Unknown owner - C:\Windows\system32\SupportAppXL\cdrom_mon.exe
O23 - Service: avast! Antivirus - AVAST Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: avast! Mail Scanner - AVAST Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: avast! Web Scanner - AVAST Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: Acer ePower Service (ePowerSvc) - Acer Incorporated - C:\Program Files\Acer\Acer ePower Management\ePowerSvc.exe
O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files\Acer Games\Acer Game Console\GameConsoleService.exe
O23 - Service: GRegService (Greg_Service) - Acer Incorporated - C:\Program Files\Acer\Registration\GregHSRW.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
O23 - Service: McAfee SiteAdvisor Service - McAfee, Inc. - C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
O23 - Service: McAfee Scanner (McODS) - Unknown owner - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe (file missing)
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - Unknown owner - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe (file missing)
O23 - Service: McAfee SystemGuards (McSysmon) - Unknown owner - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe (file missing)
O23 - Service: MyWinLocker Service (MWLService) - Egis Technology Inc. - C:\Program Files\EgisTec\MyWinLocker 3\x86\\MWLService.exe
O23 - Service: Raw Socket Service (RS_Service) - Acer Incorporated - C:\Program Files\Acer\Acer VCM\RS_Service.exe
O23 - Service: Updater Service - Acer - C:\Program Files\Acer\Acer Updater\UpdaterService.exe
O23 - Service: Yahoo! Updater (YahooAUService) - Yahoo! Inc. - C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe

--
End of file - 12056 bytes





_____________________________________________________




GMER 1.0.15.15281 - http://www.gmer.net
Rootkit scan 2010-09-08 09:04:49
Windows 6.1.7600
Running: greqemek.exe; Driver: C:\Users\fepi\AppData\Local\Temp\kwldypod.sys


---- System - GMER 1.0.15 ----

SSDT \SystemRoot\System32\Drivers\aswSnx.SYS (avast! Virtualization Driver/ALWIL Software) ZwAddBootEntry [0x875EC130]
SSDT \SystemRoot\System32\Drivers\aswSnx.SYS (avast! Virtualization Driver/ALWIL Software) ZwAlpcSendWaitReceivePort [0x875EE31C]
SSDT \SystemRoot\System32\Drivers\aswSnx.SYS (avast! Virtualization Driver/ALWIL Software) ZwCreateEvent [0x875EDCE2]
SSDT \SystemRoot\System32\Drivers\aswSnx.SYS (avast! Virtualization Driver/ALWIL Software) ZwCreateEventPair [0x875EDD3A]
SSDT \SystemRoot\System32\Drivers\aswSnx.SYS (avast! Virtualization Driver/ALWIL Software) ZwCreateIoCompletion [0x875EDE50]
SSDT \SystemRoot\System32\Drivers\aswSnx.SYS (avast! Virtualization Driver/ALWIL Software) ZwCreateMutant [0x875EDC38]
SSDT \SystemRoot\System32\Drivers\aswSnx.SYS (avast! Virtualization Driver/ALWIL Software) ZwCreateSection [0x875EDD8A]
SSDT \SystemRoot\System32\Drivers\aswSnx.SYS (avast! Virtualization Driver/ALWIL Software) ZwCreateSemaphore [0x875EDC8C]
SSDT \SystemRoot\System32\Drivers\aswSnx.SYS (avast! Virtualization Driver/ALWIL Software) ZwCreateTimer [0x875EDDFE]
SSDT \SystemRoot\System32\Drivers\aswSnx.SYS (avast! Virtualization Driver/ALWIL Software) ZwDeleteBootEntry [0x875EC154]
SSDT \SystemRoot\System32\Drivers\aswSnx.SYS (avast! Virtualization Driver/ALWIL Software) ZwLoadDriver [0x875EBF5C]
SSDT \SystemRoot\System32\Drivers\aswSnx.SYS (avast! Virtualization Driver/ALWIL Software) ZwModifyBootEntry [0x875EC178]
SSDT \SystemRoot\System32\Drivers\aswSnx.SYS (avast! Virtualization Driver/ALWIL Software) ZwOpenEvent [0x875EDD12]
SSDT \SystemRoot\System32\Drivers\aswSnx.SYS (avast! Virtualization Driver/ALWIL Software) ZwOpenEventPair [0x875EDD62]
SSDT \SystemRoot\System32\Drivers\aswSnx.SYS (avast! Virtualization Driver/ALWIL Software) ZwOpenIoCompletion [0x875EDE7A]
SSDT \SystemRoot\System32\Drivers\aswSnx.SYS (avast! Virtualization Driver/ALWIL Software) ZwOpenMutant [0x875EDC64]
SSDT \SystemRoot\System32\Drivers\aswSnx.SYS (avast! Virtualization Driver/ALWIL Software) ZwOpenSection [0x875EDDCA]
SSDT \SystemRoot\System32\Drivers\aswSnx.SYS (avast! Virtualization Driver/ALWIL Software) ZwOpenSemaphore [0x875EDCBA]
SSDT \SystemRoot\System32\Drivers\aswSnx.SYS (avast! Virtualization Driver/ALWIL Software) ZwOpenTimer [0x875EDE28]
SSDT \SystemRoot\System32\Drivers\aswSnx.SYS (avast! Virtualization Driver/ALWIL Software) ZwQueryObject [0x875ECB48]
SSDT \SystemRoot\System32\Drivers\aswSnx.SYS (avast! Virtualization Driver/ALWIL Software) ZwReplyWaitReceivePort [0x875EE6F6]
SSDT \SystemRoot\System32\Drivers\aswSnx.SYS (avast! Virtualization Driver/ALWIL Software) ZwReplyWaitReceivePortEx [0x875EE2F0]
SSDT \SystemRoot\System32\Drivers\aswSnx.SYS (avast! Virtualization Driver/ALWIL Software) ZwSetBootEntryOrder [0x875EC19C]
SSDT \SystemRoot\System32\Drivers\aswSnx.SYS (avast! Virtualization Driver/ALWIL Software) ZwSetBootOptions [0x875EC1C0]
SSDT \SystemRoot\System32\Drivers\aswSnx.SYS (avast! Virtualization Driver/ALWIL Software) ZwSetSystemInformation [0x875EBFB6]
SSDT \SystemRoot\System32\Drivers\aswSnx.SYS (avast! Virtualization Driver/ALWIL Software) ZwShutdownSystem [0x875EC0C6]
SSDT \SystemRoot\System32\Drivers\aswSnx.SYS (avast! Virtualization Driver/ALWIL Software) ZwSystemDebugControl [0x875EC0D8]

INT 0x1F \SystemRoot\system32\halmacpi.dll (Hardware Abstraction Layer DLL/Microsoft Corporation) 8202DAF8
INT 0x37 \SystemRoot\system32\halmacpi.dll (Hardware Abstraction Layer DLL/Microsoft Corporation) 8202D104
INT 0xC1 \SystemRoot\system32\halmacpi.dll (Hardware Abstraction Layer DLL/Microsoft Corporation) 8202D3F4
INT 0xD1 \SystemRoot\system32\halmacpi.dll (Hardware Abstraction Layer DLL/Microsoft Corporation) 82015634
INT 0xD2 \SystemRoot\system32\halmacpi.dll (Hardware Abstraction Layer DLL/Microsoft Corporation) 82015898
INT 0xDF \SystemRoot\system32\halmacpi.dll (Hardware Abstraction Layer DLL/Microsoft Corporation) 8202D1DC
INT 0xE1 \SystemRoot\system32\halmacpi.dll (Hardware Abstraction Layer DLL/Microsoft Corporation) 8202D958
INT 0xE3 \SystemRoot\system32\halmacpi.dll (Hardware Abstraction Layer DLL/Microsoft Corporation) 8202D6F8
INT 0xFD \SystemRoot\system32\halmacpi.dll (Hardware Abstraction Layer DLL/Microsoft Corporation) 8202DF2C
INT 0xFE \SystemRoot\system32\halmacpi.dll (Hardware Abstraction Layer DLL/Microsoft Corporation) 8202E1A8

Code \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/ALWIL Software) ZwCreateProcessEx [0x8BAC7B9C]
Code \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/ALWIL Software) ObMakeTemporaryObject

---- Devices - GMER 1.0.15 ----

AttachedDevice \Driver\kbdclass \Device\KeyboardClass0 Wdf01000.sys (Kernel Mode Driver Framework Runtime/Microsoft Corporation)
AttachedDevice \Driver\kbdclass \Device\KeyboardClass1 Wdf01000.sys (Kernel Mode Driver Framework Runtime/Microsoft Corporation)

Device \Driver\ACPI_HAL \Device\00000054 halmacpi.dll (Hardware Abstraction Layer DLL/Microsoft Corporation)

AttachedDevice \Driver\tdx \Device\Tcp Mpfp.sys (McAfee Personal Firewall Plus Driver/McAfee, Inc.)
AttachedDevice \Driver\volmgr \Device\HarddiskVolume1 fvevol.sys (BitLocker Drive Encryption Driver/Microsoft Corporation)
AttachedDevice \Driver\volmgr \Device\HarddiskVolume2 fvevol.sys (BitLocker Drive Encryption Driver/Microsoft Corporation)
AttachedDevice \Driver\volmgr \Device\HarddiskVolume3 fvevol.sys (BitLocker Drive Encryption Driver/Microsoft Corporation)
AttachedDevice \Driver\tdx \Device\Udp Mpfp.sys (McAfee Personal Firewall Plus Driver/McAfee, Inc.)
AttachedDevice \Driver\tdx \Device\RawIp Mpfp.sys (McAfee Personal Firewall Plus Driver/McAfee, Inc.)

---- EOF - GMER 1.0.15 ----
leafstorm07
Active Member
 
Posts: 3
Joined: September 11th, 2010, 8:33 am
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Re: Can't install Malwarebytes

Unread postby askey127 » September 12th, 2010, 7:39 am

Hi leafstorm07,
-----------------------------------------------------------
You have two antivirus programs on your PC at the same time. They will conflict with each other and cause system instability and/or improper AntiVirus protection.
Choose to keep just one: either the Avast or McAfee Antivirus, and Uninstall the other.
From Start, Control Panel, click on Uninstall a program under the Programs heading.
Right click the Entry you want to remove, choose Uninstall/Change, and give permission to Continue.
Also Uninstall Uniblu Registry Booster.
Registry Optimizing and Registry Cleaning programs will not help your machine if they are perfect, and may ruin your machine if they are not.
-----------------------------------------------------------
ReBoot Your Machine, and Post a New HiJackThis Log
Start HijackThis (double-click in XP, or right-click and "Run as administrator" in Vista/Win7)
Click Do System Scan and Save a Log File.
When the Scan is complete, select the whole log (Ctrl +A), copy (Ctrl+C) and paste (Ctrl+V) the log contents into a reply.
-----------------------------------------------------------
Retrieve the List of Installed programs Using HJT
Open HijackThis, click Open The Misc Tools Section. Then scroll down the list if you need to, click Open Uninstall Manager and Save List...
The List of installed programs will automatically be saved as uninstall_list.txt in your HiJackThis folder.
In addition, the list opens in Notepad so you can also save as another name in another location if you wish.
Please paste the contents into your next reply.

askey127
User avatar
askey127
Admin/Teacher
Admin/Teacher
 
Posts: 13906
Joined: April 17th, 2005, 3:25 pm
Location: New Hampshire USA

Re: Can't install Malwarebytes

Unread postby leafstorm07 » September 12th, 2010, 11:58 am

Thank you so much askey. I already uninstalled the Uniblue Registry Booster and McAffee Site Advisor. But I can't seem to find the McAffee anti-virus in the Uninstall lists in the Control Panel. I don't even remember that I installed that anti-virus in my notebook. But when I go visit the Program Files folder, the McAffee VirusScan is still there. Is that normal? I will post the logs after you have replied. Thank you so much, sir. And I apologize for being a noob about this stuff. :'(
leafstorm07
Active Member
 
Posts: 3
Joined: September 11th, 2010, 8:33 am

Re: Can't install Malwarebytes

Unread postby askey127 » September 12th, 2010, 3:21 pm

-----------------------------------------------------------
Run The McAfee Removal Tool MCPR.EXE
1. Download the removal tool from:
http://download.mcafee.com/products/lic ... s/MCPR.exe
2. Click Save and save the file to a folder on your computer.
3. Navigate to the folder where the file was saved.
4. Right click MCPR.EXE and choose "Run as administrator"
Your McAfee product will be fully removed when the system is restarted.
-----------------------------------------------------------
REBOOT(RESTART) Your Machine

Then you can proceed.
User avatar
askey127
Admin/Teacher
Admin/Teacher
 
Posts: 13906
Joined: April 17th, 2005, 3:25 pm
Location: New Hampshire USA

Re: Can't install Malwarebytes

Unread postby leafstorm07 » September 15th, 2010, 1:04 am

Sorry for the late reply. Thanks for the help.
I figured out what's wrong. It's with my router. I tried to connect the internet connection directly and the installation worked. Malwarebytes cleaned two infections but I think they can't cause major problems.

Thank you so much and more power to this forum site.
leafstorm07
Active Member
 
Posts: 3
Joined: September 11th, 2010, 8:33 am

Re: Can't install Malwarebytes

Unread postby askey127 » September 15th, 2010, 8:30 am

Leafstorm07,
If and when you re-install your router or get a new one, be CERTAIN that you change the password to the Router's Admin account after you set it up..
The default passwords that come with the router's administrative account are published on the internet, and criminals try (and do) gain remote access to routers that still retain the default password.

Good luck,
askey127
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Re: Can't install Malwarebytes

Unread postby askey127 » September 15th, 2010, 8:30 am

Duplicate post removed - askey
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Re: Can't install Malwarebytes

Unread postby askey127 » September 18th, 2010, 6:57 am

this topic is now closed.

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